EVENT GUIDE Platinum Sponsor

Stream Sponsor

Gold Sponsor

Bronze Sponsor

Silver Sponsors

Delegate Bag Sponsor

WHAT? Accelerate your conference networking through short rounds of three minute introductions over 30-45 minutes. The quick � re sessions o� er you the chance to make new business contacts and meet fellow peers – maximising your networking time onsite.

WHERE? The Speed Networking Zone - a dedicated area with networking tables and equipment – if you’re not sure please ask one of the team.

WHEN? At the start of the morning break, please make your way to the area where our Head of VIP Relations and her team will be waiting to greet you and show you to a table.

WHO? Executive Speed Networking is by invitation only. If you are interested in taking part today or at future events please see Hollie for more information.

The Speed Networking was e� ective, useful, and very well organized in a smooth and pleasant atmosphere” Javan Erfanian, Distinguished member, Bell Mobility

Executive Speed Networking is by invitation

The Speed Networking was e� ective, useful, and very well organized in a smooth

HOLLIE JEFFRIESTeam: LTE World Series

Hollie will be on site to make sure everything goes as it should. Contact her for more information.

Connect with Hollie! Phone: +44 (0) 7867 35 7319 Email: hollie.je� ries@informa.com Twitter: @Hollie_LTE LinkedIn: www.linkedin.com/in/hollieje� ries

DAY 1: Morning co� ee breakDAY 2: Morning co� ee break

IMS World Forum 19-20 May 2015 Hilton Hotel, Amsterdam

Dear Colleagues It is my pleasure to welcome you to Amsterdam for the 12th Annual IMS World Forum I am delighted to bring together so many key players in one place, to network, share strategy and insight and help shape the future of the IMS ecosystem. With so many exciting sessions taking place at the event, please ensure that you keep this event guide close to hand. I would also urge you to make good use of the online networking tool where you can network and arrange meetings with your fellow attendees. Please do make sure you take advantage of all of the opportunities that the conference has to offer by taking part in the conference sessions, visiting the exhibition space, enjoying the drinks reception, and making your voice heard as you participate in the many stimulating panel discussions taking place throughout the event. The annual IMS awards will take place at 18.30 on Conference Day One – don’t miss out on our glittering awards ceremony, honouring the best and brightest in the business. I would like to give my thanks to all those who have worked to make this conference possible, the fantastic group of speakers, panellists, moderators, chairmen and of course our host operators Telefonica and KPN. Of course a big thank you to our supporting sponsors – Huawei, Oracle, Mavenir, Summit Tech, Alcatel-Lucent, NetNumber and BICS. Wishing you a successful conference! Kind regards

Emma Pearce

P.S.: Don’t forget to tweet using #IMSWF and follow @telconetworks

WELC

OM

E

Health & Safety

The fire alarm sound in this building is a siren

If you discover a fire raise the alarm by breaking the glass

Do not stop to collect your belongings or use lifts

Do not obstruct any exits or gangways

There is a no smoking policy at this event. Smoking will only be allowed outside of the venue in designated areas

Please make yourself aware of the emergency exits in your immediate area

The assembly point for this event is the car park.

Should you require special assistance please

contact a member of the event staff

LIABILITY FOR LOST OR STOLEN ITEMS

Informa will not accept any liability for loss, theft, damage or delay resulting from the loss or theft of any item of property belonging to participants or authors or third party, and the authors and participants and third party agree that it is their responsibility to have in place adequate insurance to cover all such eventualities. Notwithstanding the provisions of the above paragraph, in the event that such items are taken into the custody of Informa or its represent-atives, Informa will exercise reasonable care but its liability for any such item for loss, theft, damage or delay whilst in the care of Informa or its representatives will not exceed the value of any item or £1,000, whichever is the lower. Informa may make a reasonable charge for the return of lost or unclaimed property to the participant or author or third party depending upon: 1. the type of article; and 2. the period during which Informa has held the article before it is claimed

ONLINE NETWORKING TOOL

Maxime the value of the show with our effective networking solution by visiting the ‘Online Delegate Networking Service’ Informa Telecoms & Media are pleased to present a bespoke online delegate networking service which enables you to contact all other registered attendees pre, during and post-show. This simple online service offers a totally secure and private environment to extend the networking beyond the two conference days. Pre-registered show attendees including delegates, exhibitors, speakers and press are sent a unique login PIN by email, in advance of the show, to allow plenty of time to make introductions and schedule meetings. We keep the service open for three months post-show for you to catch up with anyone you missed or to continue the debate. In addition, all speakers, press and delegates will be able to download the speaker presentations a day or two after the event has finished. If you did not pre-register or have not received your PIN, please email Emma Newman at emma.newman@informa.com . STEP 1 – Log in

STEP 2 – Browse & search Browse and search the delegate list. Search for specific people, companies, job titles and so forth. This is a secure area only accessible to attendees. STEP 3 – Extend your profile Create your own profile and upload a photograph to enhance networking opportunities. Give more information about your organisation, who you are looking to connect with and what services you provide. STEP 4 – Connect Set-up meetings before the show begins. Did you miss someone? Contact them post-show to follow up. Delegate data is securely held for three months post-show. Data is strictly used for delivering the networking service and for no other purpose. STEP 5 – Download presentations To download the speaker presentations after the show, please click on the Presentation tab at the top of the page and complete a quick survey. *We endeavour to make all presentations available post-event, however, there are exceptions when the speaker does not grant permission for the public distribution of their materials, and for this reason some presentations may not be available. We hope you can understand.

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http://networking-worldforum.imsvision.com/

DAY

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Tuesday 19 May

09.00 Chair’s opening remarks Guy Redmill, Owner, Redmill Marketing Consultants

09.10 Live interactive panel discussion No more death by PowerPoint! Live dynamic metrics Widespread VoLTE launches over IMS in 2015 – Where will the difficulties lie? PLEASE USE THE VOTING AND LIVE QUESTION FACILITIES IN THE INTERACTIVE PANELS

09.30 SK Telecom’s VoLTE and virtualizing IMS to boost deployment Wooyong Choi, Head of IMS Development, SK Telecom

09.55 Lead VoLTE into fast lane by NFV Walter Zielinski, Senior Director, Core Network, Huawei

10.20 Networking morning break & exhibition visit

VIP Speed Networking and 1-to-1 meeting service

11.40 Disruptive innovations for a telco using WebRTC Dr. Joachim Stegmann, Director R&I, Future Communication, Deutsche Telekom

12.05 Deploying VoLTE over IMS – Have all the difficulties been ironed out? Attilio Somma, Head of Market Innovation, Telecom Italia

12.30 Evolution of IMS – Telefonica’s VoLTE rollouts Juan Jose Lozano Lozano, Technology for IP Communications Senior Manager, Telefonica

13.00 Networking lunch and exhibition visit

WebRTC over IMS – The future of communications?

Voice solutions and evolution of IMS

Chaired by Stephen Sale, Principal Analyst, Analysis Mason

14.00 Next generation SBC for VoLTE Nedim Hodzic, Principal VoLTE Solution Architect,

Huawei

14.20 Global roaming issues that could affect IMS and VoLTE Andreas Neubacher, Senior Project Manager,

T-Mobile Austria

14.40 Control plane consolidation How to simplify IMS in conjunction with SS7, ENUM and Diameter

Pieter Veenstra, Lead Solutions Architect & Product Manager, Netnumber

15.00 Differentiating VoLTE and VoWiFi offerings from Mainstream Notoriety

Alex Westley, Product Marketing Director, Oracle Communications

15.20 Developing the business case for VoLTE and beyond Stephen Sale, Principal Analyst, Analysis Mason

Chaired by Victor Pascual Avila, Consultant, WebRTCHacks.com

14.00 WebRTC – the driver for new attractive

services – the challenges and opportunities from a telco perspective

Dr. Joachim Stegmann, Director R&I, Future Communication, Deutsche Telekom

14.25 VoLTE and WebRTC: Building next generation communication

Patrice Crutel, Senior Architect, Bouygues Telecom

14.50 Case WebRTC as part of a multi-channel strategy for customer care – the role of operators in facilitating delivery

Guy Redmill, Owner, Redmill Marketing Consultants

15.15 NFV hype or reality for IMS Chris King, Senior Product Marketing Director,

Oracle Communications

Stream A: The evolution of IMS – VoLTE Stream B: WebRTC

DA

Y 1

AG

END

A

Chaired by Stephen Sale, Principal Analyst, Analysis Mason

16.40 Contextual communications: the next wave

of communications Gilles Duboue, Product & Solution Marketing, Alcatel-Lucent

17.05 PANEL DISCUSSION: The evolution of IMS Will VoLTE / WebRTC and VoWiFi be a step too far?

Moderator: Stephen Sale, Principal Analyst, Analysis Mason

Mark Windle, Head of Marketing, OpenCloud Andreas Neubacher, Senior Project Manager,

T-Mobile Austria Shannon Chevier, President & CEO, IMSWorkX

Chaired by Victor Pascual Avila, Consultant, WebRTCHacks.com

16.40 WebRTC standards – Where are we? Victor Pascual Avila, Consultant,

WebRTCHacks.com

17.05 PANEL DISCUSSION: WebRTC Moderator – Victor Pascual Avila, Consultant,

WebRTCHacks.com Dr. Joachim Stegmann, Director R&I, Future

Communication, Deutsche Telekom Patrice Crutel, Senior Architect, Bouygues

Telecom David Artunedo, Head of Architecture and

Solution Design, Telefonica Mirko Puliafito, CTO, Eudata

Stream A: The Evolution of IMS – VoLTE Stream B: WebRTC

15.40 Afternoon networking break

IMS INDUSTRY AWARDS 2015 19 MAY 2015 | 18.30

Hilton Hotel, Amsterdam Main conference room Four categories: Best WebRTC Platform Best Cloud/Virtualised IMS Solution Best VoLTE Solution Package Most Innovative Service Launched Over IMS

DAY

2 A

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Wednesday 20 May

09.00 Chair’s Welcome Guy Redmill, Owner, Redmill Marketing Consultants

09.10 Live interactive panel discussion No more death by PowerPoint! Live dynamic metrics Widespread VoLTE launches over IMS in 2015 – where will the difficulties lie? PLEASE USE THE VOTING AND LIVE QUESTION FACILITIES IN THE INTERACTIVE PANELS

09.20 IMS and future developments – Evolving architecture to meet the demands of an all IP world Larry Baziw, Senior Director Wireless Product Development, Rogers

09.40 Telefonica’s WebRTC solution for voice over WiFi David Artunedo, Head of Architecture and Solution Design, Telefonica

10.00 Challenges of introducing the new IMS voice bearers: VoLTE and VoWiFi Velissarios Lataris, Technology Service Manager, EE

10.20 Networking morning break & exhibition visit VIP speed networking and 1-to-1 meeting service

11.40 Orange dual weapons: VoLTE and OTT Libon Jean-Pierre Temime, Senior Vice President Orange Labs, Orange

12.00 The importance of hosted model for industry to achieve Network 2020 ambitions Luc Vidal-Madjar, Strategy and Business Development Manager, BICS

12.20 KPN Innovation labs: Boosting Innovation & Generating New Perry Jackson, Senior Manager KPN Mobile Innovation Voice & Signalling, KPN

12.40 NFV hype or reality for IMS Douglas Tait, Product Marketing Director, Oracle Communications

13.00 LIVE INDUSTRY SURVEY – The future of IMS to 2020?

13.05 Networking lunch and exhibition visit

FUTURE COMMUNICATION AND INNOVATION

DA

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AG

END

A

Chaired by Perry Jackson, Senior Manager Innovation Voice & Signaling, KPN

14.30 Voice over Wifi & voice over LTE roaming: So what’s new?

Perry Jackson, Senior Manager KPN Mobile Innovation Voice & Signalling, KPN

Nikos Moustakas, KPN Lead Designer Voice over X, KPN

15.00 NFV in Latin America – how, when and where?

Manuel Vexler, Technical Chair, IMS Forum

15.30 Afternoon Networking Break

16.00 Opportunities and challenges with NFV Jimmy Ehrbar, Senior Network Architect, Colt

16.30 PANEL DISCUSSION Which NFV applications will be of most

benefits to operators Moderator: Perry Jackson, Senior Manager KPN

Mobile Innovation Voice & Signalling, KPN Jean-Pierre Temime, Senior Vice President Orange

Labs, Orange Jimmy Ehrbar, Senior Network Architect, Colt Velissarios Lataris, Technology Service Manager, EE Sue White, Senior Director, IP Platforms Marketing,

Alcatel-Lucent

Chaired by Guy Redmill, Owner, Redmill Marketing Consultants

14.30 Portugal Telecoms case study – ViLTE the final end to legacy networks?

Nuno Silva, Senior Business Strategy Consultant, Portugal Telecom

14.50 The IMS of things Alido Di Giovanni, President, Summit Tech Communications

15.10 Endeavoring to an all IP-network: VoWiFi Ashish Singh, Director of Strategy, Mavenir

15.30 Afternoon Networking Break

16.00 IMS solutions for a global MVNOs challenges

Vladimir Borcic, Strategy & Evolution Manager, Truphone

16.30 PANEL DISCUSSION Exploring the Voice over Wi-Fi business models

Moderator: Guy Redmill, Owner, Redmill Marketing Consultants

David Artunedo, Head of Architecture and Solution Design, Telefonica

Pedro Pereira, CTO, WIT Software Brent Newsome, Vice President Business

Development, NewNet Messaging

Stream A: NFV in the core network Stream B: Future proofing IMS

Comms 2020 and VoWiFi

END OF CONFERENCE. SEE YOU NEXT YEAR.

SP

EAK

ERS

David Artunedo

Head of Architecture and

Solution Design

Telefonica

Larry Baziw

Senior Director Wireless

Product Development

Rogers

Vladimir Borcic

Strategy & Evolution

Manager

Truphone

Shannon Chevier

President & CEO

IMSWorkX

Patrice Crutel

Senior Architect

Bouyges Telecom

Alido Di Giovanni

President

Summit Tech Communications

Gilles Duboue Product & Solution Marketing

Alcatel-Lucent

Jimmy Ehrbar Senior Network Architect

Colt

Wooyong Choi

Head of IMS Development

SK Telecom

Nedim Hodzic

Principal VoLTE Solution

Architect

Huawei

Chris King

Senior Product Marketing

Director

Oracle Communications

Velissarios Lataris

Technology Service Manager

EE

Juan Jose Lozano Lozano

Technology for IP

Communications Senior Manager

Telefonica

Nikos Moustakas

Lead Designer Voiceover X

KPN

Andreas Neubacher

Senior Project Manager

T-Mobile Austria

Brent Newsome

Vice President Business

Development

NewNet Messaging

Pedro Pereira

CTO

WIT Software

Mirko Puliafito CTO

Eudata

Guy Redmill Owner

Redmill Marketing Consultants

Stephen Sale

Principle Analyst

Analysis Mason

Victor Pascual Avila

Consultant

WebRTCHacks.com

Nuno Silva

Senior Business Strategy

Consultant

Portugal Telecom

Ashish Singh

Director of Strategy

Mavenir

Attilio Somma

Head of Market Innovation

Telecom Italia

SP

EAK

ERS

SP

EAK

ERS

Joachim Stegmann

Director R&I, Future

Communication

Deutsche Telekom

Douglas Tait

Product Marketing Director

Oracle Communications

Jean-Pierre Temime

Senior Vice President,

Orange Labs

Orange

Pieter Veenstra

Lead Solutions Architect

& Product Manager

Netnumber

Luc Vidal-Madjar

Strategy and Business

Development Manager

BICS

Alex Westley

Product Marketing Director

Oracle Communications

Sue White Senior Director,

IP Platforms Marketing Alcatel-Lucent

Mark Windle Head of Marketing

OpenCloud

Manuel Vexler

Technical Chair

IMS Forum

Walter Zielinski

Senior Director, Core Network

Huawei

Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.Other names may be trademarks of their respective owners.

oracle.com/communications

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#1 in Session Border Controllers

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Oracle CommunicationsThe Technology and Market Share Leader

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M

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Platinum Sponsor

Stream Sponsor

Gold Sponsor

Bronze Sponsor

Silver Sponsors

Delegate Bag Sponsor

Exhibitors

Huawei CloudCore SolutionUnleashing IT Values in Telco Networks

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Meeting RoomsStream B

Plenary sessions

Stream A

Awards Ceremony

Company Stand Company Stand Company Stand

Floor Plan & Exhibitor list

Alcatel-Lucent 13

Apex Communications 6

Ascom 7

BlueTC 2

Eudata 3

Huawei 4

IMSWorkX 1

Mavenir 11

NetNumber 10

NewNet 16

OpenCloud 8

Opencode 12

Oracle 9

Summit Tech 5

WIT Software 15

Zone

To Conference

To Exhibition

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(Euronext Paris and NYSE: ALU) Alcatel-Lucent is the leading IP networking, ultra-broadband access and cloud technology specialist. We are dedicated to making global communications more innovative, sustainable and accessible for people, businesses and governments worldwide. Our mission is to invent and deliver trusted networks to help our customers unleash their value. Every success has its network. For more information, please visit www.alcatel-lucent.com Read the latest posts on the Alcatel-Lucent blog www.alcatel-lucent.com/blog Follow the Company on Twitter: twitter.com/Alcatel_Lucent

Ascom Network Testing offers expertise and solutions that enable wireless operators to expand network capacity, improve operational efficiency and deliver a premier customer experience. Ascom develops its own line of mobile network testing, monitoring and post-processing solutions that have been trusted by mobile operators for decades. Today, Ascom’s TEMS ™ solutions enable field testing of mobile networks, automated post processing of data collected, OSS-based network troubleshooting and optimization, and application testing and monitoring. For more information, please visit www.ascom.com/networktesting

APEX Communications is a global provider of Service Delivery Platforms (SDPs) multi-service Telecom Application Servers (TAS), and Service-Ready Solutions to Network Operators, Value Added Service Providers (VASPs), Telecommunications Equipment Manufacturers (TEMs) Contact Centers, and Enterprises. Our products are engineered to be network independent, making them ideal next-generation platforms for 4G (LTE)/Mobile, SIP/IMS, and converged networks. For over 25 years, our interactive voice, video, text/SMS, USSD, and social media/media enhanced products have been the foundation of over 250 Network Operators and VASPs across 100 countries, answering hundreds of millions of revenue-generating and mission-critical calls/messages regularly. With more than 15,000 installations overall since 1989, APEX continues to be a leader in delivering the latest products for mission-critical and revenue-generating telecom services.

For more information, please visit www.apexcomm.com

BICS delivers best-in-class international wholesale solutions to any communication service provider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry. BICS’ headquarter is located in Brussels with regional offices in Bern, Madrid, Dubai, New York and Singapore. We also have a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto. Our team continuously strives to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value. With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets.

For more information, please visit www.bics.com

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BlueTC is an independent telecom consultancy that, among other areas, specialises in the mobile core and IMS. It has in-depth knowledge of telecom networks of all generations and technologies and offers solutions & services that aim at Evolving and Optimizing Networks. The company works with tier 1 & 2 Operators and with leading Network Equipment Vendors. Solutions include: • IMS Performance Audit • IMS Security Management, including a NFV

enabled IDS (demo) • VoLTE E2E Performance Analytics • VoLTE E2E Testing & Testing Automation BlueTC takes on projects globally, has the ability to work in multivendor environments and offers great flexibility regarding delivery models. For more information please visit www.bluetc.es

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world's population. For more information, please visit www.huawei.com

Eudata was founded in Milan in 2006 from a mix of young and experienced manager of the IT Sector. Eudata operates in the world of Customer Care, providing to TOP International customers the best products and consultancy services in this sector. Eudata works in partnership with the largest world wide solution integrators and telco companies. Moreover it acts as a product vendor selling its own solution portfolio. Experience gained on projects carried out at international level brought Eudata to open up to foreign markets generating a continuous and constant growth. In a few years time Eudata has won the competition in the sector, reaching a level of excellency esteemed by both customers and partners, winning several awards and being recognized as one of the most innovative company in the Customer Experience landscape.“ For more information please visit www.eudata.com

IMSWorkX, Inc. is a telecommunications software company creating innovative solutions for IMS, VoIP, GSM, and VoLTE networks. As a key component of our Service Delivery Platform, the XpressWorkX Application Server provides MMTel call control for standardized media capabilities including: full duplex speech; real time video (simplex, full duplex) - synchronized with speech if present; text; file transfer; video, picture, and audio sharing; add and drop media as needed during a session.

Our Application Server is the perfect platform for Service Centralization and Continuity (SCC). With both IMS (SIP) and GSM (SIGTRAN) protocols to talk to MSCs, MMEs and other network equipment it can help to achieve SRVCC and eSRVCC requirements. Based on our open, extensible and highly scalable software components, IMSWorkX solutions include an expanding suite of applications that can be configured to meet any network requirement. For more information, please visit For more information, please visit www.imsworkx.com

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Mavenir Systems (NYSE: MVNR) provides software-

based networking solutions that enable mobile

service providers to deliver next generation services

over 4G LTE networks.

Mavenir™ has a fully virtualized end to end portfolio

of Voice/Video, Messaging and Mobile Core

products that include IP Multimedia Subsystem

(IMS), Evolved Packet Core (EPC) and Session Border

Controller (SBC).

Mavenir’s solutions, based on the award-winning

mOne® software platform, leverage NFV and SDN

technologies for deployments on cloud-based

infrastructure.

For more information, please visit

www.mavenir.com

NewNet’s Mobile Network Operator division delivers a complete range of messaging and communication solutions to enable IP Messaging, Video & Voice Calling, WebRTC, VoWiFi, and legacy SMS interconnection. Over 1 billion consumers in more than 90 countries access NewNet SMSC, MMS, SMS firewalls and LTE/IP platforms. MNO’s, MVNO’s and Inter-Carriers around the world take advantage of NewNet’s highly-scalable VAS platforms, and service consolidation for efficiency and innovation to achieve a competitive edge. This division is part of the NewNet family of communication technology organizations with more than 25 years of trusted service to telecommunication providers. For more information, please visit

www.newnet.com

NetNumber, Inc. brings 15 years of experience delivering innovative signaling control solutions that enable carriers to accelerate implementation of new services across multiple generations of networks, while dramatically simplifying the core network and reducing operating costs. Today, we are the leading provider of Centralized Signaling and Routing Control (CSRC) solutions to the global communications industry. Our CSRC platform TITAN is a common, virtualized infrastructure for all signaling control, routing policy enforcement and subscriber database services in the network. It uniquely delivers centralized provisioning and management combined with a powerful distributed, in-memory database replication method that enables all signal processing to happen at the optimal location in a carrier’s network. For more information, please visit

www.netnumber.com

Used by 60+ operators globally, OpenCloud’s open, extendable products transform the real-time communications service-layer to enable competitive and economically-sustainable evolution of IN, GSM, IMS and VoLTE services. Unlike traditional communication network equipment, OpenCloud’s products are open for extension and development by its network operator customers and their freely selected developer partners so our customers have more control of the direction, speed and cost of their network and service evolution. For more information, please visit

www.opencloud.com

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Opencode Systems is a telecommunications solution provider, dedicated to open systems for All-G and Telco-over-Cloud mobile networks. Our specialized core network technology is invisible to consumers but underlies many of the mobile services they use.

Opencode real-time core network products include Network Browser & Studio, iUSSD Center, iSDP, Multi-services iCAMEL Gateway, iDiameter Gateway, USSD-over-Data 3G/4G App, Carrier App Browser, HLR/VLR Gateway, Reverse Billing, Call Completion Suite and other first-to-market specialized solutions.

Over 50 active mobile operators in more than 30 countries worldwide rely 24/7 on Opencode core network platforms.

Opencode patented, game-changing network and cloud-driven technology is operators’ preferred choice for the open mobile network.

For more information, please visit www.opencode.com

Summit Tech is the leading provider of innovative cross-platform VoLTE & Rich Communication Services (RCS) clients and SDKs for over 250 devices on 12 platforms - including support for Android, iOS, Windows, Linux, and web-based platforms (IMS WebRTC/HTML5). An enhanced UX framework available to OEMs & carriers allows for the rapid creation of customized user experiences with the added ability of seamlessly integrating value-added services. Operators can now differentiate through offerings for VoLTE/RCS Enterprise, RCS Home Automation, IMS mHealth, RCS Gaming, and Entertainment by leveraging IMS APIs. Working with OEMs and tier-1 operators globally, Summit Tech has deployed IMS solutions including RCS client provisioning, service analytics & customer care portals in more markets than any other client provider. For more information, please visit www.summit-tech.ca

Only Oracle’s software and systems span the communications industry technology landscape — from carrier-grade servers, storage and IT infrastructure, to mission-critical business and operational support systems and service delivery platforms; from business intelligence applications and retail point-of-sale solutions to the Java platform running on more than two billion mobile and handheld devices. Oracle helps 100 of the world's top 100 service providers innovate and exploit new business models, build strong, profitable customer relationships, and streamline operations. For more information, please visit www.oracle.com/us/industries/communications

WIT is a software development house specialized in advanced solutions for mobile telecommunications companies. With over 14 years of experience, WIT has a deep expertise in mobile communications and network technologies, including IP Multimedia Subsystem (IMS), mobile voice (Mobile VoIP and Voice over LTE), messaging (SMS, MMS and IM), Rich Commu-nication Suite (RCS) and Multimedia Telephony Ser-vices (MMTel). Established in 2001, WIT has customers in more than 30 countries. For more information, please visit www.wit-software.com

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OVUM.COMOVUM.COM/linkedinOVUM.COM/IT_linkedin

@OVUMTELECOMS@OVUMICT

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VoLTE: Bringing Voice Back Into the Spotlight

Nishi Verma Nangia Senior Analyst Ovum

Drivers for VoLTE deployment VoLTE is attractive to operators for many reasons. One of the primary advantages is that it will improve the end-user experience through better voice quality and faster call-setup times. SK Telecom, for example, says that VoLTE offers better voice quality and connects calls 20 times faster than the 3G average of five seconds. The operator is promoting VoLTE to improve customer experience and boost customer loyalty. In a recent survey conducted by Ovum, 81% of mobile operator and MVNO respondents said that improved customer experience is an “extremely important” or “important” driver for them to deploy VoLTE (Figure 1).

Figure 1: Survey question: What are the major drivers for you to deploy VoLTE?

Source: Ovum

Another key reason is that VoLTE’s simultaneous use of voice and video features paves the way for new opportunities. Sixty-six percent of survey respondents cited this factor as an “extremely important” or “important” reason to launch VoLTE. For operators, the potential to combine voice with video and multimedia services over high-speed LTE networks is significant, to compete with OTT offerings. However, it has yet to be seen whether operators can monetize these new opportunities. It will be crucial for operators to develop new service opportunities and create user value in a way that leaves customers happy to pay a premium for such offerings.

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The third major driver for operators to deploy VoLTE is the spectral efficiency gains that VoLTE is expected to bring. VoLTE can enable operators to deliver voice services far more efficiently, in terms of spectrum usage. It can optimize spectral efficiency of mobile voice, and operators can use the spectrum savings for data services, perhaps by refarming their 2G/3G spectrum for LTE data services. A total of 57% of survey respondents said spectral efficiency was an “extremely important” or “important” driver for VoLTE.

Technical considerations and challenges

As with any new technology, VoLTE brings potential teething problems. Ovum’s survey results indicate that operators consider interworking and interoperability to be a major challenge for VoLTE implementation, with 72% of operator and MVNO respondents citing it as a concern (Figure 2).

Figure 2: Survey question: What are the three biggest challenges for VoLTE implementation?

Source: Ovum

It will be crucial for operators to achieve VoLTE interworking/interoperability a successful transition. VoLTE interoperability will be imperative to offer a seamless, high-quality voice experience to customers. Operators have already started to work toward VoLTE interoperability. For example, in June 2014, China Mobile and KT demonstrated the first cross-border VoLTE trial, which was soon followed by a trial between China Mobile and KPN that demonstrated VoLTE roaming calls in October 2014. In November 2014, AT&T and Verizon announced plans to work toward achieving domestic VoLTE interoperability. These technology trials and operator agreements are paving the way for VoLTE interoperability and commercial roaming deployments.

Another key challenge for operators is that the VoLTE commercial models are not fully defined yet, a problem cited by 56% of survey respondents. Since VoLTE is not expected to generate any immediate incremental revenues for operators, with no pricing premium for the service, operators need to clearly define the commercial models encompassing wholesale and retail pricing, to be able to monetize new service opportunities.

This article has been taken from Ovum’s Knowledge Center, for more information please visit: http://ovum.com/knowledge-center/ or visit www.ovum.com.

© Ovum 2015. All rights reserved. For more information, visit www.ovum.com.

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