event director’s best practices webinar series · vmg our story so far we officially launched on...
TRANSCRIPT
Fundraising through sporting events -
Benefits for charities and race directors
Alex Heasley
Head of Customer Services, Virgin Money Giving
June 29th 2011
Event Director’s Best Practices Webinar Series
Presents Call-in for audio
For audio dial-in:
Ireland: 1800937003
United Kingdom: 08448719642
Conference Code: 423 657 9790
Today’s Speakers
Guest Speaker
Alex Heasley
Head of Customer Services
Virgin Money Giving
Ana Jesus
Marketing Manager
Active Network
Moderator
Webinar Agenda
About VMG
Virgin London Marathon
Sporting Events
Targeting & Demographics
Overview – Events & Charities
Case Study
Spread the Word
Acquiring and Driving Fundraisers
VMG Our Story so Far
We officially launched on 14 October 2009
So far….
o Nearly 4000 charities have registered online with us
o Nearly 100,000 fundraisers have created pages
o Average donation rose to £34.93 in January 2011
o We’ve raised over £54 million in online sponsorship
We’ve had our second Virgin London Marathon and have seen Celebs, Royalty
and national monuments fundraised with us
The average amount raised by each fundraiser including Gift Aid in 2010 for
the London Marathon was £1,411 and the average donation amount including
Gift Aid was £39
Gift Aid was reclaimed on 88% of all donations
Virgin London Marathon
Background:
Today, the London Marathon is known as the single biggest fundraising event in
the world but it’s important to look back at the history of the event to understand
just how it has gained such momentum, status and popularity:
• From inception and completion of the first event in 1981, the London
Marathon has been viewed as first a foremost a sporting event
• Today it still attracts the world’s best athletes
• Shown in over 150 countries worldwide and importantly has prime time
billing on BBC1
• From the very beginning, demand has out stripped supply:
- In 1981 over 20,000 applied to run, just 7,747 were accepted
- In 2010 over 125,000 applied via the online ballot, 40,000 were accepted
Virgin London Marathon
Charity involvement in the race and Bond places:
More than three quarters of competitors now run for a good cause and a third of all entry
places are offered by charitable organisations
In fact, a survey of 2011 participants told us the 81% of successful ballot place runners
raised money for charity
The Golden Bond scheme enables charities to gain places which they then offer to the
runners who’ve missed out on a ballot place
Over the last 15 years, this scheme has grown and now includes more than 750 British
charities with a total of 15,000 guaranteed places
Another 550 charities are involved in a Silver Bond scheme which guarantees one entry
place every five years
These places often come with a “pledge” style minimum sponsorship set by the charity
Bond places fulfil two important needs; 1. allowing another entry route for people to
participate and 2. ensuring charities see a valuable return on their investment
Sporting Events on VMG
On VMG “events” are classified into the following categories:
Running or Marathons
Cycling
Walking
Trekking
Adrenaline (i.e. Sky Dives etc)
Swimming
Triathlons
95% of all fundraising pages set up on VMG are linked to one of the above style events, with running
still proving the most popular (the additional 5% are pages created In Memory or for Community style
fundraising)
Outside of the London Marathon and looking at the site as whole, fundraising pages for these types of
events average out at £400 per page
Of the 25 most popular “open” events on VMG and excluding the London Marathon, running events
make up 21 of the 25 with the remaining 4 being 2 cycling events and a single swimming and triathlon
event
Two types of events have shown clear growth on VMG both in terms of the number of pages created
for them and also the amount of donations coming in – Triathlons and Cycling Events
Triathlons and Corporates
• Triathlons contribute to “high value” fundraisers on VMG and on average they raise over
£550
• Actual fundraiser numbers are often relatively low compared to participant numbers in
these types of events and may possibly be attributed to the type of participant taking part
• VMG has seen the best return for those charities where they have bond style places in
triathlons and have utilised and taken advantage of their Corporate Supporters
• For the 2010 London Triathlon 69 teams raised over £105,000 seeing an average of over
£1,500 raised per page created
• Of these teams, we were able to identify that 45% were created by corporates
• The use of corporates, particularly in the finance sector, to participate in and go on to
fundraise in triathlons plays to the male, south east bias we see in the type of fundraiser
who creates a page for a triathlon event
• It also allows you to attract support and resources from beyond your organisation’s
immediate network, giving you a greater chance of getting strong numbers to your event
and at the same time increasing the profile of your cause with a new audience
The Growth of Cycling
In the last 2 years, cycling events have certainly been a growth area on VMG
Spotting growth in the popularity of sporting events is key when looking to
invest in bond style places in an event as a charity or when looking to create
something new
Why Cycling?
Evidence that the bicycle is well and truly back in vogue was highlighted by the results of
a 2010 study by the market research company BRMB, which showed that this decade
has seen a 40 percent rise in the number of adults jumping into the saddle
The increasing popularity of cycling as a televised sport has no doubt contributed to these
impressive figures. Indeed this rekindled interest within the UK was illustrated by the
crowds that turned out in London to witness the beginning of the 2007 Tour de France
Furthermore, the affordability and availability of good bicycle equipment means that
cycling is increasingly accessible to people across the country
The Growth of Cycling
Why Cycling? (cont.)
UK Sport surveyed 2,000 members of the public before and after the Beijing Olympics
and concluded that cycling has made a quantum leap in the last 12 months and joined
athletics and swimming as the most popular Olympic sports in Great Britain.
The results of the survey demonstrate there is a link between elite success and public
interest in a sport, with, for example, Rebecca Adlington's success in the Water Cube
driving interest in swimming among young women.
They also show that one in five people intend to turn their pride into action by changing
their sporting behaviour – taking up or watching new sports, or becoming more interested
in sport – providing encouragement for those who believe that hosting the Games in 2012
will provide a legacy of increased participation and sporting opportunities
Targeting Participants and Understanding your Demographic
Where new events have come to VMG and have seen real success in their first
2 years , there has been a clear connection between the type of event and a
specific demographic.
Existing events may wish to align themselves with a particular charity or
charities which support a specific cause to allow them to target a particular
groups:
Students and Young Adults
VMG has seen a significant growth in events targeting the student and young
adult population. The events centre around adventure and often have a
challenge element to them
The charity Link Community Foundation developed their Hitch event and
specifically sought out students, pitching universities against each other.
Coupled with the Facebook followings that led from this, the event income has
doubled from 2010 to 2011
https://www.facebook.com/group.php?gid=137265183215
Targeting Participants and Understanding your Demographic
Families
As the rise of childhood obesity grows and the media interest in exposing the
declining health of the nation, the opportunity to create events that involve the
whole family are becoming more attractive.
Events such as regional Skyline cycles have teamed up with local councils and
cycling clubs to provide accessible and safe routes for families to take up the
activity
Male/Female Targeting
Many successful events offer a clear symmetry with a charitable organisation.
Some examples of this include Movember for men’s health, Boutique Run,
Midnight Walks supporting female cancers which all go to strengthen the
connection between the cause supported and the event
Overview – Events and Charities
Why do events need charities and charities need events?
The benefits to an event to include charities and support fundraising are clear
Charity packages should equal guaranteed place sales
Charity involvement often brings first time participants to an event
Events often gain wider popular appeal and reach
However the act of simply involving charities with an event does not guarantee the
return that both the charities and the event expects
Overview – Events and Charities
There are reason why some schemes work well and others struggle
Event organisers need to understand and structure their ballot and charity place
system
Why are participants going to look to charities for places?
Has the demand for places been created?
Have you created resources to help support your member charities?
Has fundraising been integrated within the registration process and event led
communications?
The event itself needs to look to embrace the charity participant elements and
create a “festival” style feeling which those taking part because of a charity place,
their families and supporter would expect
All too often, the responsibility of turning a participant into a fundraiser has been
left to the charity alone. Organisations need to work together and understand the
vested interest they have in each other’s success
Overview – Events and Charities
Online Fundraising Platforms
Integrating charities and fundraising throughout the journey taken by a participant
registering into an event will lead to a better conversion rate between those who take part
and those that go on to raise money
There may also be a commercial agreement which can be reached which helps to focus
all parties to the business of fundraising
However, event organisers should be looking at these partners to understand which have
the best reach in terms of helping add value to
Event brand
Acquiring participants
Driving activation of fundraisers to raise as much as possible
Provision of additional resources and support to event charity members
Virgin Money Giving as an example has a reach that can touch millions based on the
relationship with Virgin Money and the wider Virgin Group through direct communications
and social media followings
For many of the events partners VMG has, workshops are held during the week and at
weekends for both fundraisers and member charities of the event
Case Study – VMG & The Reading Half Marathon
This year, VMG has partnered with the Reading Half Marathon with the express
aim for both parties to help drive the amount of fundraising for the event
Provision of “deep link” emails to all member charities and to the event
organiser to be used in communications with their participants
Provision of material and messaging to go in regular event communications to
participants
Promotion of the event via the VMG homepage, VMG, Virgin Money and Virgin
Group social media
Training workshops with member charities and Training workshops for charity
participants
Tailored communications to fundraisers on the VMG platform both during and
post event
Case Study – VMG & The Reading Half Marathon
In 2010 the Reading Half Marathon was not an event of note on the VMG platform
124 fundraising pages created
£42,000 raised
In 2011, both have seen a marked improvement across all key metrics
540 fundraising pages created
£185,000 raised
By working with both the event and the member charities has realised a 334%
increase in the number of fundraising pages created and 340% increase in the
amount raised
Creating Communities to Spread the Word
Sharing news… Engagement…
Acquisition of Fundraisers
Examples of how VMG has helped both charities and event organisers promote their
event to a wider population
Making the Most of your Fundraisers
You can do online fundraising passively and achieve one result
You can fundraise online actively and achieve a much better one
Registering a participant and getting them to create a fundraising page does not mean the job is done and the money will flow in
To truly benefit you need to :
promote online giving in all communications
explain the benefits
drive donors and fundraisers to online partners through a one step process
educate all areas within your charity to the benefits
continually remind fundraisers of their target
Fundraising platforms and event registration providers should have the tools and resources to help with this
Activating and Driving Fundraisers
VMG has a serious of online buttons and “deep links” which will help drive people to
create a page
Email and (where necessary) physical marketing collateral can be provided to both
charities and event organisers
Activating and Driving Fundraisers
Regular contact can increase average amount raised by up to 30%
VMG has seen very strong results from their activation campaigns designed to help
welcome, support, remind and encourage fundraisers to keep fundraising
Below is an example campaign used by VMG for the 2011 London Marathon
Tools to Help Fundraisers Spread the Word
Make your fundraising
page as interactive as
possible by adding any
Blog or Twitter feeds
you have.
Tools to Help Fundraisers Spread the Word
The use of social media is well known and talked about but integrating it as part of the journey a
fundraiser and their donors take is key to spreading the message as widely as possible
VMG goes further than simply having a Facebook App which can sit sedentary on a fundraisers profile
but rather takes the activities of fundraisers and donors and shares this with their Facebook friends
Tools to Help Fundraisers Spread the Word
Share Stats
Like Stats
Targeted Advertising
VMG has utilised targeted add
campaigns to help promote charity
places in events
Using key terms, these adds can be
driven to your correct target audience,
event driving down to location
Questions & Answers?
Alex Heasley/ Virgin Money Giving
E-mail: [email protected]
Tel: 0845 610 1045
Twitter: @VMGiving
Active Network
E-mail: [email protected]
Tel: +44 (0)207 313 5701
www.twitter.com/active_uk
Thank you for attending!
Would you like to be a speaker at a future
Active Network webinar?
Contact Ana Jesus on the email below:
Special thanks to
Alex Heasley