evaluation of teacher appraisal in a school
TRANSCRIPT
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School Organisation, Vol. 15. No. 2, 1995
An Evaluation of Teacher
Appraisal in Schools within OneLocal Education Authority
CHRIS KYRIACOUUniversity of York, Department of Educational Studies, Heslington, York YO1 5DD,
UK
ABSTRACT This paper reports the evaluation of teacher appraisal in schools within one local
education authority. The study is based on interviews conducted with 40 teachers during the
period Novem ber 1993 to M arch 1994 . Th ese in terview s pai nt a posi tiv e picture of tea cher
appraisal. The overwhelming majority of the teachers interviewed felt they had been well trained
to take part in the appraisal process, and that their experience of appraisal had been positive
and valuable. In general, their comments indicated that they were well satised with the
pro ces ses and procedu res tha t took pla ce reg arding the cond uct of appra isa l. At the sam e time,
several teachers did remark on the time-consuming nature of appraisal, and wondered whether
the benets of appraisal justied the costs involved.
Over the last few years local education authorities (LEAs) throughout England
and Wales have been introducing schemes of teacher appraisal in their primary,
secondary and special schools. As part of this introduction, a number of authorities
have carried out studies evaluating aspects of their scheme in order to judge how
well it is operating and what type of changes can be made to improve practice.
Unfortunately, few such reports reach the public domain, even though they contain
much information about the current state of play regarding teacher appraisal inschools. In 1993 I was invited to conduct an evaluation of teacher appraisal in one
LEA as part of that LEAs monitoring of its appraisal scheme. What follows is a copy
of the report. By publishing this report in full, in the form actually presented to the
LEA, this paper offers an example of one such report. Its ndings are very much in
line with the more anecdotal evidence about the current operation of teacher
appraisal in schools. Overall, it supports the view that most schemes of teacher
appraisal adopted have emphasised a professional development model and have
generally been well received by those who have been appraised. In particular, this
study supports the view that one of the main sources of satisfaction for thoseteachers who had been appraised was their feeling that their work for the school was
formally recognised and acknowledged. However, concerns about its time-consum-
ing nature and cost were also expressed. These concerns must clearly be addressed
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if regular and effective teacher appraisal, which is felt to be of benet to the teacher
appraised and to the school, is to become a positive and established feature of
schools in future years.
The Report
Introduction
This evaluation forms part of a number of different ways in which the LEA is
monitoring the operation of teacher appraisal within the county with a view to
evaluating its success to date and in seeking to make further improvements to its
operation. The main focus of this evaluation was to get a sense of whether classroom
teachers who have been through the appraisal process feel they have beneted from
this, and in particular whether they feel it has had any impact on their actual
classroom practice. In order to look at this, however, it was also important to collectdata concerning the general context of how the appraisal process has been operating.
Method of Collecting Data
Interviews were carried out at 10 primary schools, nine secondary schools and one
special school during the period from November 1993 to March 1994. These
schools were selected to represent a cross-section of schools within the LEA drawn
from a list of schools where it was known that appraisals have been conducted. Two
members of staff were interviewed at each of the schools visited. The interviews wereconducted using a standardised interview schedule.
Findings
Background Information
In total, 40 members of staff were interviewed: 20 primary (6 male, 14 female), 18
secondary (10 male, 8 female) and two special school teachers (1 male, 1 female).
All were classroom teachers.
Fifteen of the appraisals had been carried out by the headteacher, and 13 by thedeputy head. In small schools (primary and special), it is almost inevitable that the
appraiser will be the head or deputy, whilst in larger (secondary) schools the vast
majority of appraisals were conducted by staff other than the head or deputy.
About half of the appraisees said the person who conducted their appraisal was
allocated to them, but they were given the opportunity to express a negative
preference beforehand. About a quarter of the appraisees said they were simply
allocated an appraiser without further consultation, and the nal quarter said they
were allowed to make a choice from a list of possible appraisers. In the vast majority
of cases, the appraiser was their `line manager or someone else senior to them in thehierarchy, whilst in only a few cases did appraisees say their appraiser was of equal
status. About two-thirds of the teachers reported that they had been appraised in the
period since Easter 1993.
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Training
Just ov er four-fths of those interv iew ed ha d been offered training, an d all these had
accepted it. The most common form of training was two twilight/evening sessions or
a 1-day session, although a few reported more. Almost everyone who attended
training sessions felt the training had been sufcient and did not feel there was other
training or information they would have liked prior to their appraisal. Only one
teacher reported that her training (three evening sessions) had been a waste of time,
largely because it covered what she already knew and could read in the appraisal
booklet. Those who had not had any formal training experiences indicated they
would have liked some as this would have made them more aware of the processes
and principles involved. Overall, training appears to have been highly successful and
well received.
School Development Plan
About two-thirds of those interviewed said they were made aware of how their
appraisal was set in the context of the schools development plan. However, for some
of the teachers, this was simply at the level of knowing that appraisal was timetabled
and budgeted for within the development plan rather than a more sophisticated
linkage in terms of how appraisal can play a part in rening or extending a teachers
role within the context of the school development priorities over the coming years.
The issue of how an individuals appraisal can usefully be set in the context of a
schools development priorities may be an area where the potential benets ofappraisal can be developed further.
Use of the LEA Handbook on Appraisal
All the appraisees reported having seen the handbook and almost all said they
had used it. The appraisees were asked about the usefulness of the guidance
in the handbook regarding self-appraisal, classroom observation, the interview,
setting targets, and the follow-up (review meeting). A large majority of the
comments in each of these ve sections were favourable. A number of teacherscommented that the guidance had been useful to them directly, whilst some felt that
the main usefulness had been as guidance for the appraiser and in ensuring that
processes and procedures were followed consistently across the school and across
the county. A number also commented that the training sessions had covered these
areas very well.
More specically the guidance on self-appraisal was felt by the vast majority to
provide a useful focus that helped teachers to review and reect. Only ve teachers
were overtly critical, either because they felt they already knew their strengths and
weaknesses or because the check-list seemed to be overlong and threatening.With regard to classroom observation a majority of the teachers felt the guidance
had provided a good framework and structure, and was particularly useful in giving
ideas and helping to focus on specic tasks to be looked at. Some teachers, however,
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commented that they negotiated classroom observation with their appraiser with no
overt reference to the handbook.
The guidance on interviews was felt by the vast majority to be helpful, particu-
larly in setting the format and agenda, offering constructive guidelines and making
clear the structure and procedures.The teachers views about the guidance on targets was also favourable. The most
frequent comment made was that it helped to make targets realistic. The guidance
also provided a useful framework for negotiation. Only one teacher said he felt more
guidance on targets would be useful. However, a few teachers said that they left the
guidance here for the appraiser to look at and did not pay much attention to it
themselves.
Finally the teachers comments on the guidance for the follow-up (review
meeting) indicated that this was also felt to be helpful, and that the timetable
provided structure. A large number of teachers, h owever, had only recently been
appraised and did not comment on this except to say that they intended to look at
this guidance prior to their review meeting. Only one teacher felt this guidance
lacked sufcient detail.
The Classroom Observation
About two-thirds of the teachers were observed teaching twice, and the remaining
teachers once. Only one teacher reported not having been observed teaching. The
vast majority of the teachers said they had found the classroom observation and
subsequent discussion very useful. M ost mentioned the experience as being very
positive, afrming, and a valuable opportunity to get useful feedback from a
colleague. Several commented that the appraiser was able to see things they were not
aware of, and some mentioned that the use of a specic focus for observation had
been very helpful. One teacher mentioned that it was useful for her appraiser (the
head) to be made aware of the lack of resources available. Only three teachers
explicitly felt the process had not been useful.
About two-fths of the teachers felt the process had led to changes in their
classroom practice. The most frequently mentioned change by far was in better
meeting the needs of less able pupils, although in a few cases the needs of more ablepupils were also mentioned. The changes mentioned included asking more open-
ended questions, using a better mix of activities, better organisation of resources,
better allocation of time for activities, better pacing of lessons, better handling of
transitions between activities, and budgeting more time within lessons to observe
individual pupils. In addition, some teachers also mentioned the need for better
planning of lessons and for better records of pupils assessed work. One teacher
mentioned that the style of teaching he adopted in a lesson that had been observed
was commented on favourably by his appraiser, and as a result he has now adopted
that style more often. Another teacher said she had become complacent about herteaching, and that the appraisal had energised her to make more effort.
Those who reported m aking no changes overwhelmingly referred to the fact
that the appraisal had not identied any need for change. In effect, the appraisal had
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afrmed their current classroom practice. One teacher, however, said she has been
prevented from making a desirable change because the resources to allow this were
not available. Another teacher said his appraiser had suggested some changes he did
not agree with and had therefore not changed his practice.
A large majority of teachers expressed satisfaction with the process of classroomobservation. Some commented on the particular usefulness of having a general and
then a specic focus for the observation. Only a handful of teachers had any critical
comments to make concerning possible improvements. Two teachers pointed to the
need for the appraiser to be a subject specialist in the area they were observing. In
a small school or a special school this could be a problem. Two teachers felt that two
observations were not enough to get a fair picture of someones teaching. One
teacher pointed out that in a small primary school, arranging a time for a colleague
to be free to carry out a classroom observation had been very difcult.
Collection of In formation from Others
About four-fths of the teachers said they had information givers as part of the
appraisal process. In almost all cases these information givers were other members
of staff, although there were some examples given of other information givers. One
secondary school teacher cited the head of a secondary schools support centre; one
primary school teacher cited pupils from her previous and her current class; and
another primary school teacher cited a junior, non-teaching assistant. Almost all
these teachers reported that the information given was useful. The most frequent
comment made was that it enhanced the quality of feedback the appraiser was able
to give. Some teachers commented that it was reassuring and helpful to get feedback
from a range of colleagues, and some mentioned that it allowed the teachers wider
role and responsibilities to be explored more fully. Almost all the teachers said they
would use information givers next time, although a handful qualied this by saying
yes only if it were appropriate to the focus of the appraisal. Only two teachers
explicitly said they would not use information givers next time.
The Appraisal Interview
Almost half of the teachers said their appraisal interview had lasted about an hour,
whilst a similar number reported interviews lasting between an hour and a half and
3 hours. Only a handful of teachers reported interviews lasting less than an hour (the
shortest being 25 minutes). Almost all the teachers said they had found the interview
useful. The most frequent comments made were that it allowed the teacher to talk
about, review and reect on their work, and to receive helpful and supportive advice
and guidance. Some teachers commented that it was useful to be able to focus on
particular aspects of their work. Only one teacher felt the interview had been `not
especially useful. All teachers reported t hat targets had been set, almost all reportingtwo or three targets, with a few teachers citing four or ve targets.
About one-third of the teachers said the targets had been set by themselves then
agreed by the appraisers, whilst almost two-thirds of the teachers said that the
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targets had b een negotiated with the appr aiser. Only two teachers explicitly reported
that the targets had been initiated or proposed by the appraiser. In terms of whether
the targets had been achieved, there was a mixed picture here, depending on
whether the targets were short term or long term, but in almost every case the
answers were either yes, or ongoing, or in the process of being achieved. In only twocases were targets explicitly not going to be achieved. One teacher said that he was
`not going to be able to complete a targeted course because of a lack of county
funding, and in another case the teacher said the resource implications of a targeted
change could not be met.
The Appraisal Statement
In all cases but one, the teachers saw a draft of the statement before being given the
completed copy to sign. In a few cases this meant that some slight changes were
made before the nal version was signed. Almost all teachers reported being satised
with their statement. Only two teachers reported any qualication to this. One said
`not totally and that despite some changes she felt that some comments in the
statement were misinterpretations. Another teacher felt that the statement did not
give a full picture of his work. The vast majority of the teachers said the headteacher
had read the appraisal statement, although a few said they assumed so but had not
had any feedback conrming this. Only in two cases did teachers say probably not,
one referring to a head who was absent for a long period and another to a change
of headteacher.
Shortcomings
The teachers were asked what aspects of their appraisal they felt were unsatisfactory.
About a quarter of them had no critical comments to make about their appraisal,
and indeed some commented here that the whole process had worked very well in
their case. Amongst the shortcomings noted by the rest, the most frequent concern
by far w as that the whole process had been very time-consuming. On the one hand,
some pointed out that free periods and time after school had been used up by both
appraisee and appraiser when they could usefully have been doing other things, andin this context some mentioned the need for more supply cover to be made available.
On the other hand, however, several teachers who made use of supply cover
complained that they felt too much teaching time with pupils had been lost that was
difcult to make up. In both cases, the prime concern was that pupils may have
suffered as a result of the time spent on appraisal.
Some teachers commented that the action plans developed to meet some targets
had led to frustration when it became clear that the resources needed in time and/or
money were not forthcoming. A number of teachers made comments indicating that
they were sensitive to any instances wh ere the q uality of their appraisal interview hadbeen less than satisfactory. For example, teachers were critical of instances where the
coverage had not been sufciently wide (e.g. one teacher mentioned her professional
development had not been discussed), or where the meeting was interrupted (e.g. by
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the school secretary) or curtailed (e.g. because the appraiser had to be somewhere
else) or the appraiser seemed to be rushed or less than enthusiastic about the value
of the appraisal process, or the discussion had not been detailed enough.
On the one hand, some pointed out that the process had lasted for too long (one
teacher said it had taken a whole term) and that it was sometimes held up for longperiods, particularly by report writing. On the other hand, some others said it had
been crammed in very quickly during part of the term when they were busy and that
this meant they had not been able to get the most benet out of the process. Some
felt that there had been too long a gap between their training and when they were
appraised.
There were also some concerns about procedures, in particular the difculty of
making a negative preference regarding the choice of appraiser, and the problems of
nding a mutually convenient time for the classroom observations. Three teachers
also mentioned that the whole process had seemed very threatening, although once
it was over, in all three cases they felt it had not been nearly as stressful as they had
expected. In addition, there was also evidence here that many of the teachers had
learnt things that would help them manage their next appraisal. For example, one
teacher felt he would cite fewer information givers, another that she would strike a
better balance between classroom practice and other aspects of her work, and
another that she would x fewer targets.
Benets
The teachers were asked to comment on the aspects of their appraisal that they felt
were particularly benecial to them. Num erous benets were mentioned here. There
were two particularly large groupings of comments. The rst dealt with the useful-
ness of receiving feedback from others. Many teachers commented that such
feedback had in large measure been positive and reassuring, had indicated that their
work in the school was appreciated and valued by others, and had given a boost to
their condence. A number here specically mentioned the usefulness of the
feedback from information givers, and the opportunity it provided to see yourself as
other colleagues see you, and to make a more objective review of your work. The
second large category of comments concerned the feeling that it was usefulspecically and formally to have time set aside to allow you to reect, to take a fresh
look at yourself, and to talk with someone else about your ideas and concerns. In this
respect the value of the appraisal interview was frequently mentioned, although a
few teachers specically mentioned that the self-appraisal phase and the classroom
observation phases had been of particular benet to them.
Other comments made by the teachers included the fact that appraisal had been
helpful in helping them prioritise, and in p articular that setting targets had energised
them into making efforts to meet these targets, and that when targets had been
achieved this also had led to some feeling of satisfaction. Some other commentsdealt with the usefulness of the appraisal in helping teachers to consider their career
and personal development. Some mentioned here that it was helpful to know that a
professional development system was in place, and also that one could draw on the
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help and support of colleagues in the school for further advice. In addition, two
te ach ers sa id it was u se fu l in m akin g the h ea d aware of the ir n ee d for m ore
resources.
Finally, the female teachers were also asked to comment on whether their
appraisal had helped to promote equal opportunities for them. The female teachersremarks here indicated that they felt that this question was not particularly relevant
inasmuch as they felt they already had equal opportunities.
Other Comments
In the nal part of the interview, teachers w ere asked if they would like to make any
further comments about the LEA scheme of appraisal, and in particular make any
suggestions for change. About two-thirds of the teachers took this opportunity to
make further comments. Most of these comments reiterated the feeling that the
appraisal process had been positive and valuable, and that the LEA had successfully
introduced a `user-friendly system. Some teachers felt appraisal w as there to be
grabbed and made use of, and that it w as important for the appraisee and appraiser
to work together to get the most benet out of it. A few teachers commented that
they liked the personal development aspect of appraisal, and strongly felt that
appraisal should not become linked to pay or decisions about stafng, although one
teacher expressed the view that appraisal should be linked to performance-related
pay if the government makes extra nances available for this.
There were also a number of critical comments and observations made. The
largest category dealt with the time-consuming and costly nature of the appraisal
process, and some teachers wondered whether it justied this cost. At the same time,
some teachers felt that it was very important that the appraisal process be better
resourced, particularly in relation to the resourcing of action plans. Some teachers
felt that it would be helpful if the general level of stafng in schools could be
enhanced to allow more time for appraisal without using supply cover for lessons.
Indeed, here and earlier in the interviews, several teachers expressed concern over
being away from their classes in order to take part in the appraisal process. Some
teachers felt that the system of expressing a negative preference for their appraiser
did not really work, particularly in small schools, and could put relationships at risk.Finally, a few teachers mentioned the need for better training of appraisers, particu-
larly regarding classroom observation.