evaluation of teacher appraisal in a school

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    School Organisation, Vol. 15. No. 2, 1995

    An Evaluation of Teacher

    Appraisal in Schools within OneLocal Education Authority

    CHRIS KYRIACOUUniversity of York, Department of Educational Studies, Heslington, York YO1 5DD,

    UK

    ABSTRACT This paper reports the evaluation of teacher appraisal in schools within one local

    education authority. The study is based on interviews conducted with 40 teachers during the

    period Novem ber 1993 to M arch 1994 . Th ese in terview s pai nt a posi tiv e picture of tea cher

    appraisal. The overwhelming majority of the teachers interviewed felt they had been well trained

    to take part in the appraisal process, and that their experience of appraisal had been positive

    and valuable. In general, their comments indicated that they were well satised with the

    pro ces ses and procedu res tha t took pla ce reg arding the cond uct of appra isa l. At the sam e time,

    several teachers did remark on the time-consuming nature of appraisal, and wondered whether

    the benets of appraisal justied the costs involved.

    Over the last few years local education authorities (LEAs) throughout England

    and Wales have been introducing schemes of teacher appraisal in their primary,

    secondary and special schools. As part of this introduction, a number of authorities

    have carried out studies evaluating aspects of their scheme in order to judge how

    well it is operating and what type of changes can be made to improve practice.

    Unfortunately, few such reports reach the public domain, even though they contain

    much information about the current state of play regarding teacher appraisal inschools. In 1993 I was invited to conduct an evaluation of teacher appraisal in one

    LEA as part of that LEAs monitoring of its appraisal scheme. What follows is a copy

    of the report. By publishing this report in full, in the form actually presented to the

    LEA, this paper offers an example of one such report. Its ndings are very much in

    line with the more anecdotal evidence about the current operation of teacher

    appraisal in schools. Overall, it supports the view that most schemes of teacher

    appraisal adopted have emphasised a professional development model and have

    generally been well received by those who have been appraised. In particular, this

    study supports the view that one of the main sources of satisfaction for thoseteachers who had been appraised was their feeling that their work for the school was

    formally recognised and acknowledged. However, concerns about its time-consum-

    ing nature and cost were also expressed. These concerns must clearly be addressed

    10 9

    0260-1362/95/020109-08 1995 Journals Oxford Ltd

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    if regular and effective teacher appraisal, which is felt to be of benet to the teacher

    appraised and to the school, is to become a positive and established feature of

    schools in future years.

    The Report

    Introduction

    This evaluation forms part of a number of different ways in which the LEA is

    monitoring the operation of teacher appraisal within the county with a view to

    evaluating its success to date and in seeking to make further improvements to its

    operation. The main focus of this evaluation was to get a sense of whether classroom

    teachers who have been through the appraisal process feel they have beneted from

    this, and in particular whether they feel it has had any impact on their actual

    classroom practice. In order to look at this, however, it was also important to collectdata concerning the general context of how the appraisal process has been operating.

    Method of Collecting Data

    Interviews were carried out at 10 primary schools, nine secondary schools and one

    special school during the period from November 1993 to March 1994. These

    schools were selected to represent a cross-section of schools within the LEA drawn

    from a list of schools where it was known that appraisals have been conducted. Two

    members of staff were interviewed at each of the schools visited. The interviews wereconducted using a standardised interview schedule.

    Findings

    Background Information

    In total, 40 members of staff were interviewed: 20 primary (6 male, 14 female), 18

    secondary (10 male, 8 female) and two special school teachers (1 male, 1 female).

    All were classroom teachers.

    Fifteen of the appraisals had been carried out by the headteacher, and 13 by thedeputy head. In small schools (primary and special), it is almost inevitable that the

    appraiser will be the head or deputy, whilst in larger (secondary) schools the vast

    majority of appraisals were conducted by staff other than the head or deputy.

    About half of the appraisees said the person who conducted their appraisal was

    allocated to them, but they were given the opportunity to express a negative

    preference beforehand. About a quarter of the appraisees said they were simply

    allocated an appraiser without further consultation, and the nal quarter said they

    were allowed to make a choice from a list of possible appraisers. In the vast majority

    of cases, the appraiser was their `line manager or someone else senior to them in thehierarchy, whilst in only a few cases did appraisees say their appraiser was of equal

    status. About two-thirds of the teachers reported that they had been appraised in the

    period since Easter 1993.

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    Training

    Just ov er four-fths of those interv iew ed ha d been offered training, an d all these had

    accepted it. The most common form of training was two twilight/evening sessions or

    a 1-day session, although a few reported more. Almost everyone who attended

    training sessions felt the training had been sufcient and did not feel there was other

    training or information they would have liked prior to their appraisal. Only one

    teacher reported that her training (three evening sessions) had been a waste of time,

    largely because it covered what she already knew and could read in the appraisal

    booklet. Those who had not had any formal training experiences indicated they

    would have liked some as this would have made them more aware of the processes

    and principles involved. Overall, training appears to have been highly successful and

    well received.

    School Development Plan

    About two-thirds of those interviewed said they were made aware of how their

    appraisal was set in the context of the schools development plan. However, for some

    of the teachers, this was simply at the level of knowing that appraisal was timetabled

    and budgeted for within the development plan rather than a more sophisticated

    linkage in terms of how appraisal can play a part in rening or extending a teachers

    role within the context of the school development priorities over the coming years.

    The issue of how an individuals appraisal can usefully be set in the context of a

    schools development priorities may be an area where the potential benets ofappraisal can be developed further.

    Use of the LEA Handbook on Appraisal

    All the appraisees reported having seen the handbook and almost all said they

    had used it. The appraisees were asked about the usefulness of the guidance

    in the handbook regarding self-appraisal, classroom observation, the interview,

    setting targets, and the follow-up (review meeting). A large majority of the

    comments in each of these ve sections were favourable. A number of teacherscommented that the guidance had been useful to them directly, whilst some felt that

    the main usefulness had been as guidance for the appraiser and in ensuring that

    processes and procedures were followed consistently across the school and across

    the county. A number also commented that the training sessions had covered these

    areas very well.

    More specically the guidance on self-appraisal was felt by the vast majority to

    provide a useful focus that helped teachers to review and reect. Only ve teachers

    were overtly critical, either because they felt they already knew their strengths and

    weaknesses or because the check-list seemed to be overlong and threatening.With regard to classroom observation a majority of the teachers felt the guidance

    had provided a good framework and structure, and was particularly useful in giving

    ideas and helping to focus on specic tasks to be looked at. Some teachers, however,

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    commented that they negotiated classroom observation with their appraiser with no

    overt reference to the handbook.

    The guidance on interviews was felt by the vast majority to be helpful, particu-

    larly in setting the format and agenda, offering constructive guidelines and making

    clear the structure and procedures.The teachers views about the guidance on targets was also favourable. The most

    frequent comment made was that it helped to make targets realistic. The guidance

    also provided a useful framework for negotiation. Only one teacher said he felt more

    guidance on targets would be useful. However, a few teachers said that they left the

    guidance here for the appraiser to look at and did not pay much attention to it

    themselves.

    Finally the teachers comments on the guidance for the follow-up (review

    meeting) indicated that this was also felt to be helpful, and that the timetable

    provided structure. A large number of teachers, h owever, had only recently been

    appraised and did not comment on this except to say that they intended to look at

    this guidance prior to their review meeting. Only one teacher felt this guidance

    lacked sufcient detail.

    The Classroom Observation

    About two-thirds of the teachers were observed teaching twice, and the remaining

    teachers once. Only one teacher reported not having been observed teaching. The

    vast majority of the teachers said they had found the classroom observation and

    subsequent discussion very useful. M ost mentioned the experience as being very

    positive, afrming, and a valuable opportunity to get useful feedback from a

    colleague. Several commented that the appraiser was able to see things they were not

    aware of, and some mentioned that the use of a specic focus for observation had

    been very helpful. One teacher mentioned that it was useful for her appraiser (the

    head) to be made aware of the lack of resources available. Only three teachers

    explicitly felt the process had not been useful.

    About two-fths of the teachers felt the process had led to changes in their

    classroom practice. The most frequently mentioned change by far was in better

    meeting the needs of less able pupils, although in a few cases the needs of more ablepupils were also mentioned. The changes mentioned included asking more open-

    ended questions, using a better mix of activities, better organisation of resources,

    better allocation of time for activities, better pacing of lessons, better handling of

    transitions between activities, and budgeting more time within lessons to observe

    individual pupils. In addition, some teachers also mentioned the need for better

    planning of lessons and for better records of pupils assessed work. One teacher

    mentioned that the style of teaching he adopted in a lesson that had been observed

    was commented on favourably by his appraiser, and as a result he has now adopted

    that style more often. Another teacher said she had become complacent about herteaching, and that the appraisal had energised her to make more effort.

    Those who reported m aking no changes overwhelmingly referred to the fact

    that the appraisal had not identied any need for change. In effect, the appraisal had

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    afrmed their current classroom practice. One teacher, however, said she has been

    prevented from making a desirable change because the resources to allow this were

    not available. Another teacher said his appraiser had suggested some changes he did

    not agree with and had therefore not changed his practice.

    A large majority of teachers expressed satisfaction with the process of classroomobservation. Some commented on the particular usefulness of having a general and

    then a specic focus for the observation. Only a handful of teachers had any critical

    comments to make concerning possible improvements. Two teachers pointed to the

    need for the appraiser to be a subject specialist in the area they were observing. In

    a small school or a special school this could be a problem. Two teachers felt that two

    observations were not enough to get a fair picture of someones teaching. One

    teacher pointed out that in a small primary school, arranging a time for a colleague

    to be free to carry out a classroom observation had been very difcult.

    Collection of In formation from Others

    About four-fths of the teachers said they had information givers as part of the

    appraisal process. In almost all cases these information givers were other members

    of staff, although there were some examples given of other information givers. One

    secondary school teacher cited the head of a secondary schools support centre; one

    primary school teacher cited pupils from her previous and her current class; and

    another primary school teacher cited a junior, non-teaching assistant. Almost all

    these teachers reported that the information given was useful. The most frequent

    comment made was that it enhanced the quality of feedback the appraiser was able

    to give. Some teachers commented that it was reassuring and helpful to get feedback

    from a range of colleagues, and some mentioned that it allowed the teachers wider

    role and responsibilities to be explored more fully. Almost all the teachers said they

    would use information givers next time, although a handful qualied this by saying

    yes only if it were appropriate to the focus of the appraisal. Only two teachers

    explicitly said they would not use information givers next time.

    The Appraisal Interview

    Almost half of the teachers said their appraisal interview had lasted about an hour,

    whilst a similar number reported interviews lasting between an hour and a half and

    3 hours. Only a handful of teachers reported interviews lasting less than an hour (the

    shortest being 25 minutes). Almost all the teachers said they had found the interview

    useful. The most frequent comments made were that it allowed the teacher to talk

    about, review and reect on their work, and to receive helpful and supportive advice

    and guidance. Some teachers commented that it was useful to be able to focus on

    particular aspects of their work. Only one teacher felt the interview had been `not

    especially useful. All teachers reported t hat targets had been set, almost all reportingtwo or three targets, with a few teachers citing four or ve targets.

    About one-third of the teachers said the targets had been set by themselves then

    agreed by the appraisers, whilst almost two-thirds of the teachers said that the

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    targets had b een negotiated with the appr aiser. Only two teachers explicitly reported

    that the targets had been initiated or proposed by the appraiser. In terms of whether

    the targets had been achieved, there was a mixed picture here, depending on

    whether the targets were short term or long term, but in almost every case the

    answers were either yes, or ongoing, or in the process of being achieved. In only twocases were targets explicitly not going to be achieved. One teacher said that he was

    `not going to be able to complete a targeted course because of a lack of county

    funding, and in another case the teacher said the resource implications of a targeted

    change could not be met.

    The Appraisal Statement

    In all cases but one, the teachers saw a draft of the statement before being given the

    completed copy to sign. In a few cases this meant that some slight changes were

    made before the nal version was signed. Almost all teachers reported being satised

    with their statement. Only two teachers reported any qualication to this. One said

    `not totally and that despite some changes she felt that some comments in the

    statement were misinterpretations. Another teacher felt that the statement did not

    give a full picture of his work. The vast majority of the teachers said the headteacher

    had read the appraisal statement, although a few said they assumed so but had not

    had any feedback conrming this. Only in two cases did teachers say probably not,

    one referring to a head who was absent for a long period and another to a change

    of headteacher.

    Shortcomings

    The teachers were asked what aspects of their appraisal they felt were unsatisfactory.

    About a quarter of them had no critical comments to make about their appraisal,

    and indeed some commented here that the whole process had worked very well in

    their case. Amongst the shortcomings noted by the rest, the most frequent concern

    by far w as that the whole process had been very time-consuming. On the one hand,

    some pointed out that free periods and time after school had been used up by both

    appraisee and appraiser when they could usefully have been doing other things, andin this context some mentioned the need for more supply cover to be made available.

    On the other hand, however, several teachers who made use of supply cover

    complained that they felt too much teaching time with pupils had been lost that was

    difcult to make up. In both cases, the prime concern was that pupils may have

    suffered as a result of the time spent on appraisal.

    Some teachers commented that the action plans developed to meet some targets

    had led to frustration when it became clear that the resources needed in time and/or

    money were not forthcoming. A number of teachers made comments indicating that

    they were sensitive to any instances wh ere the q uality of their appraisal interview hadbeen less than satisfactory. For example, teachers were critical of instances where the

    coverage had not been sufciently wide (e.g. one teacher mentioned her professional

    development had not been discussed), or where the meeting was interrupted (e.g. by

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    the school secretary) or curtailed (e.g. because the appraiser had to be somewhere

    else) or the appraiser seemed to be rushed or less than enthusiastic about the value

    of the appraisal process, or the discussion had not been detailed enough.

    On the one hand, some pointed out that the process had lasted for too long (one

    teacher said it had taken a whole term) and that it was sometimes held up for longperiods, particularly by report writing. On the other hand, some others said it had

    been crammed in very quickly during part of the term when they were busy and that

    this meant they had not been able to get the most benet out of the process. Some

    felt that there had been too long a gap between their training and when they were

    appraised.

    There were also some concerns about procedures, in particular the difculty of

    making a negative preference regarding the choice of appraiser, and the problems of

    nding a mutually convenient time for the classroom observations. Three teachers

    also mentioned that the whole process had seemed very threatening, although once

    it was over, in all three cases they felt it had not been nearly as stressful as they had

    expected. In addition, there was also evidence here that many of the teachers had

    learnt things that would help them manage their next appraisal. For example, one

    teacher felt he would cite fewer information givers, another that she would strike a

    better balance between classroom practice and other aspects of her work, and

    another that she would x fewer targets.

    Benets

    The teachers were asked to comment on the aspects of their appraisal that they felt

    were particularly benecial to them. Num erous benets were mentioned here. There

    were two particularly large groupings of comments. The rst dealt with the useful-

    ness of receiving feedback from others. Many teachers commented that such

    feedback had in large measure been positive and reassuring, had indicated that their

    work in the school was appreciated and valued by others, and had given a boost to

    their condence. A number here specically mentioned the usefulness of the

    feedback from information givers, and the opportunity it provided to see yourself as

    other colleagues see you, and to make a more objective review of your work. The

    second large category of comments concerned the feeling that it was usefulspecically and formally to have time set aside to allow you to reect, to take a fresh

    look at yourself, and to talk with someone else about your ideas and concerns. In this

    respect the value of the appraisal interview was frequently mentioned, although a

    few teachers specically mentioned that the self-appraisal phase and the classroom

    observation phases had been of particular benet to them.

    Other comments made by the teachers included the fact that appraisal had been

    helpful in helping them prioritise, and in p articular that setting targets had energised

    them into making efforts to meet these targets, and that when targets had been

    achieved this also had led to some feeling of satisfaction. Some other commentsdealt with the usefulness of the appraisal in helping teachers to consider their career

    and personal development. Some mentioned here that it was helpful to know that a

    professional development system was in place, and also that one could draw on the

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    help and support of colleagues in the school for further advice. In addition, two

    te ach ers sa id it was u se fu l in m akin g the h ea d aware of the ir n ee d for m ore

    resources.

    Finally, the female teachers were also asked to comment on whether their

    appraisal had helped to promote equal opportunities for them. The female teachersremarks here indicated that they felt that this question was not particularly relevant

    inasmuch as they felt they already had equal opportunities.

    Other Comments

    In the nal part of the interview, teachers w ere asked if they would like to make any

    further comments about the LEA scheme of appraisal, and in particular make any

    suggestions for change. About two-thirds of the teachers took this opportunity to

    make further comments. Most of these comments reiterated the feeling that the

    appraisal process had been positive and valuable, and that the LEA had successfully

    introduced a `user-friendly system. Some teachers felt appraisal w as there to be

    grabbed and made use of, and that it w as important for the appraisee and appraiser

    to work together to get the most benet out of it. A few teachers commented that

    they liked the personal development aspect of appraisal, and strongly felt that

    appraisal should not become linked to pay or decisions about stafng, although one

    teacher expressed the view that appraisal should be linked to performance-related

    pay if the government makes extra nances available for this.

    There were also a number of critical comments and observations made. The

    largest category dealt with the time-consuming and costly nature of the appraisal

    process, and some teachers wondered whether it justied this cost. At the same time,

    some teachers felt that it was very important that the appraisal process be better

    resourced, particularly in relation to the resourcing of action plans. Some teachers

    felt that it would be helpful if the general level of stafng in schools could be

    enhanced to allow more time for appraisal without using supply cover for lessons.

    Indeed, here and earlier in the interviews, several teachers expressed concern over

    being away from their classes in order to take part in the appraisal process. Some

    teachers felt that the system of expressing a negative preference for their appraiser

    did not really work, particularly in small schools, and could put relationships at risk.Finally, a few teachers mentioned the need for better training of appraisers, particu-

    larly regarding classroom observation.