Eva Sage-Gavin

Vice Chair, Skills for America’s Future

Aspen Institute

Executive in Residence, Cornell ILR School

Agenda

Forces of Change & Future of Work

Looking Ahead: Emerging Roles

Gap Inc. Engagement & Sustainability Insights

Q&A

Forces of Change

Forces of

Change

Truly

connected

world

Human and

machine collaboration

Accelerated

technology change

Global talent

market

Social and

organizational

reconfiguration

Source: Future of HR Working Group

Unprecedented Technology Change

By 2025, approximately

25% of all tasks will be 25% of all tasks will be 25% of all tasks will be 25% of all tasks will be

automated automated automated automated through

robotics, driving

roughly 16% global

labor cost savings. Source: US Bureau of Labor Statistics and BCG Analysis.

Physicians and Surgeons

Musicians and Singers

Elementary School Teachers

Lawyers

PositionPositionPositionPosition

Security Guards 84

Taxi Drivers and Chauffeurs 89

Retail Salespersons 92

Paralegals and Legal Assistants 94

Receptionists and Information Clerks 96

Loan Officers 98

11Reporters and Correspondents

Personal Financial Advisors

Computer Programmers 48

77Bartenders

58

Cooks, Fast Food 81

Probability of automationProbability of automationProbability of automationProbability of automation

0.4

0.4

3.5

7.4

Computerizable jobs: Computerizable jobs: Computerizable jobs: Computerizable jobs: Probability of select occupations becoming automated

A Truly Connected World

Mobile Penetration by Region – January 2014

Shifts in the Global Talent Market

Future of W

ork

CURRENT

STATE

HIGH

HIGHLOW

LOW

Future of Work

Emerging Roles for Leadership in 2025

Emerging Roles for Leadership in 2025: Culture & Community Activism

Employment

Brand

Organization Development

Employee Engagement

Team Collaboration

Corporate Social

Responsibility

Employee

Experience

Culture Orchestration

Community Engagement

Community Collaboration

Providing Purpose

& Meaning in Work

TO FROM

2015 2025

world’s favoriteBe the

for American style

Gap Inc.’s Transformation

Transformation

Launched

$0.93

$1.05

$1.34

$1.58

$1.88

$1.56

$2.33

2006 2007 2008 2009 2010 2011 2012

Earnings Per ShareEarnings Per ShareEarnings Per ShareEarnings Per Share

Employee EngagementEmployee EngagementEmployee EngagementEmployee Engagement

Turnover RateTurnover RateTurnover RateTurnover Rate

Transformation Impacted Gap Inc. Bottom Line

12

Transforming Culture: Social Capital

more thanDo

sell clothes

Skills for America’s Future at the Aspen Institute:Four years of high impact partnerships

Store Leadership Conference

Since 1969 Gap Inc. has made tremendous progress in promoting

sustainability, and continues to be a leader in the retail industry.

Community Investment – Advancing Women

P.A.C.E (Personal Advancement & Career Enhancement) Aimed at training female garment workers in technical and

social skills so they can advance in work and life.

The program operates in Bangladesh, Cambodia, China,

India, Sri Lanka, and Vietnam

30,000 women have participated in P.A.C.E. training, and

in the pioneer factory, women who completed P.A.C.E.

were promoted at 4.7 times the rate of other female

workers at the same factory

In 2011, P.A.C.E. was recognized as a model program and

innovative approach for the advancement of women by

the Clinton Global Initiative.

On September 28, 2015, CEO, Art Peck announced a

commitment to put 1 million women through the

program by 2020.

17

2013 2015

Leadership Imperative

Q&A