ESIC European Service Innovation Centre REPORT

European Service Innovation Scoreboard: Hovedstaden (DK01)

May 2014

This work is a part of a service contract for the Enterprise and Industry Directorate-General of the European Commission.

The views expressed in this report, as well as the information included in it,

do not necessarily reflect the opinion or position of the European Commission and in no way commit the institution.

ESIC in brief

Increasingly service innovation plays an instrumental role in the transformation and upgrading of traditional economic sectors and industries into more productive, competitive and high value-added business eco-systems. Considered as being multi-dimensional in nature, service innovation comprises innovation in services, service sectors or service industries that are provided by service entrepreneurs and service firms. It also takes place in manufacturing industries, adding further value and contributing significantly to overall productivity and profitability. There is a growing need to assess, analyse and demonstrate what impact service innovation has on industrial change and to assist Member States and regions towards a greater understanding of service innovation as a driver of industrial transformation and future competitiveness.

The European Service Innovation Centre (ESIC) is a two-year initiative commissioned by the European Commission’s Directorate-General for Enterprise and Industry to capture and demonstrate the dynamics and large-scale impact of service innovation as well as to assess how service innovation impacts on competitiveness, industrial structures and regional development. It will also focus on assessing the implications and impacts of service innovation on employment structures, economic patterns and on value creation.

Primarily, ESIC will provide customised advice to six selected model demonstrator regions (the Canary Islands, Emilia-Romagna, Limburg, Luxembourg, Northern Ireland and Upper Austria). The initiative will also help other Europe’s regions and Member States to make better use of the transformative power of service innovation in strengthening existing and emerging industries and markets and to develop better industrial policies and smart specialisation / cluster strategies. The goal of creating a favourable eco-system for service innovation will boost supportive infrastructures and business conditions that, in turn, will facilitate the take-up of innovative services throughout the economy.

European Service Innovation Scoreboard (ESIS) - Hovedstaden (DK01)

The European Service Innovation Scoreboard (ESIS) presented by the European Service Innovation Centre consists of 3 scorecards each serving a different objective. The first set of indicators measures the importance of service innovation in a region. This set is directly linked to the conceptual model measuring the transformative capacity of services innovation. The indicators are presented in a way similar to the Innovation Union Scoreboard with indicators grouped into 5 dimensions measuring framework conditions, service innovation and its outcomes. The interpretation here is that higher scores indicate better performance. The second set consists of structural indicators that can be used as a tool in regional policy making. This set takes a broader approach and focuses on more general dimensions relevant for measuring entrepreneurial, high-tech and business activities in a region. The second set can also be directly linked to the ESIC self-assessment tool, thus allowing for a comparison of qualitative and quantitative results. As these more general dimensions also include service innovation activities, there is a small overlap between the first and second set of indicators, but this enables exploiting individual, but complete sets of indicators with respect to the specific focus of the user. The third set of indicators provides a summary of the economic performance of a region capturing the overall results of policies, innovation and business activities in a region.

ESIS includes so-called radar or spider diagram graphs showing the performance across the different dimensions compared to the average performance of the EU and data tables showing the absolute and relative performance for each of the indicators for the region, its country and the EU. Relative performance is measured on a scale from 0 to 1 taking into account the performance of the best (1) and worst (0) performing region. Colours are used in the data tables to indicate performance relative to the EU average: green shows a performance at least 10% above that of the EU; orange shows a performance at least 10% below that of the EU; and yellow shows a performance close to that of the EU.

ESIS scorecard for Services innovation and transformative power

0

20

40

60

80

100

Wider frameworkconditions

Service innovation -input

Service innovation -throughput

Service innovation -output

Outcomes

Hovedstaden (DK01)

EU27 Hovedstaden (DK01)

ESIS: Service innovation / Transformative power

European Service Innovation Centre

Data table for Services innovation & transformative power

ESIS: Service innovation / Transformative powerCTR EU27 Max Min Year Index Index Index

DK01 DK EU27 DK01 DK EU27Wider framework conditions 82.2 73.6 54.3Institutions 100.0 100.0 43.5 100.0 3.0 2010 100.0 100.0 41.8Macroeconomic stability 94.0 94.0 58.2 100.0 13.0 2010 93.1 93.1 52.0Infrastructure 88.0 81.0 74.6 100.0 3.0 2010 87.6 80.4 73.9Higher education/ Training and Lifelong Learning 98.0 89.6 70.1 100.0 24.0 2010 97.4 86.3 60.6Labour market efficiency 89.0 81.8 55.0 100.0 2.0 2010 88.8 81.4 54.1Market size 64.0 50.6 50.3 100.0 1.0 2010 63.6 50.1 49.8Business sophistication 82.0 57.8 43.2 100.0 6.0 2010 80.9 55.1 39.5It is important to try new and different things in life 41.8 36.4 41.7 70.7 7.3 2010 54.5 45.9 54.2It is important to think new ideas and being creativ e 61.5 58.9 53.6 79.2 11.1 2010 74.0 70.3 62.4Service innovation - input 73.6 57.3 27.9Innov ation ex penditures (% turnov er) - KIBS 7.90 7.39 4.43 12.24 0.53 2010 62.9 58.6 33.3Innov ation ex penditures (% turnov er) - Netw orking, connecting and brokerage 2.43 2.12 1.46 7.44 0.04 2010 32.2 28.0 19.2Innov ation ex penditures (% turnov er) - Utilities and infrastructure serv ices 6.06 6.15 0.56 6.23 0.17 2010 97.2 98.8 6.4Share of innov ators cooperating w ith others 17.9 17.0 9.9 24.5 3.3 2010 68.8 64.7 31.4Employ ees w ith ISCED 5-6 (% all employ ees) 43.1 32.3 30.4 67.8 11.5 2011 56.1 36.9 33.7Business ex penditure on R&D (BERD) (% GERD) 71.7 67.6 61.7 100.0 0.5 2011 71.5 67.4 61.5Researchers (% activ e population) - Business enterprise sector 1.95 0.98 0.34 1.95 0.01 2010 100.0 50.0 17.0Total R&D personnel (% activ e population) - Business enterprise sector 3.02 1.64 0.64 3.02 0.02 2011 100.0 54.0 20.7Service innovation - throughput 30.5 29.4 27.9Share of companies that introduced a serv ice innov ation 9.5 9.8 8.1 29.5 2.8 2010 25.4 26.2 19.9Product / Process innov ators (%) - KIBS 40.8 40.3 52.5 101.7 15.4 2010 29.4 28.8 43.0Product / Process innov ators (%) - Netw orking, connecting and brokerage serv ices 44.2 42.5 26.2 97.3 6.9 2010 41.3 39.4 21.4Product / Process innov ators (%) - Utilities and infrastructure serv ices 44.0 39.9 40.8 77.7 19.4 2010 42.1 35.2 36.7Marketing innov ators (%) - KIBS 27.2 26.7 32.7 92.1 9.9 2010 21.0 20.5 27.7Marketing innov ators (%) - Netw orking, connecting and brokerage serv ices 32.1 29.5 19.2 71.2 6.1 2010 40.0 36.0 20.1Marketing innov ators (%) - Utilities and infrastructure serv ices 25.8 27.8 31.8 68.8 12.7 2010 23.3 26.9 34.1Organisational innov ators (%) - KIBS 39.6 39.4 45.1 109.1 17.0 2010 24.6 24.4 30.6Organisational innov ators (%) - Netw orking, connecting and brokerage serv ices 34.4 34.3 25.7 101.3 7.7 2010 28.5 28.4 19.3Organisational innov ators (%) - Utilities and infrastructure serv ices 42.5 41.8 40.3 95.7 20.5 2010 29.2 28.3 26.2Service innovation - output 50.1 38.5 33.5Employ ment in serv ice innov ation intensiv e industries (% total employ ment) n/a 5.76 4.85 22.63 0.73 2010 23.0 18.8Share of turnov er of new ly introduced innov ations new to the market 7.38 7.24 4.67 14.86 1.07 2010 45.7 44.8 26.2Share of turnov er of new ly introduced innov ations new to the firm 8.56 7.71 8.71 14.33 1.68 2010 54.4 47.7 55.5Outcomes 49.4 54.6 57.4Change in employ ment share - KIBS (%-point) 5.8 3.3 0.5 11.8 -18.3 2008-10 80.1 71.9 62.5Change in employ ment share - Netw orking, connecting and brokerage serv ices (%- -19.2 -13.4 0.2 19.7 -31.1 2008-10 23.4 34.8 61.6Change in employ ment share - Utilities and infrastructure serv ices (%-point) 0.5 0.7 0.5 7.4 -7.6 2008-10 54.0 55.4 53.6Change in employ ment share in know ledge-intensiv e serv ices (%-point) n/a 5.6 4.5 20.5 -17.0 2000-10 60.2 57.3Change in employ ment share in serv ice innov ation intensiv e industries (%-point) n/a -0.8 0.6 5.9 -14.7 2000-10 67.5 74.2Labour productiv ity grow th (%) 3.5 2.8 2.2 18.7 -6.8 2000-10 40.2 37.4 35.2

Hovedstaden (DK01)

Colour coding: green: above 110% of EU average; yellow: between 90% and 110% of EU average; orange: below 90% of EU average

ESIS scorecard for Systemic functions & structural indicators

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40

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80

100

Entrepreneurialactivities

Knowledgedevelopment and

transfer

Innovation andbusiness model

generation

Financinginnovation and

growth

Collaboration andnetworking

Hovedstaden (DK01)

EU27 Hovedstaden (DK01)

ESIS: Systemic function / Structural indicators

European Service Innovation Centre

Data table for Systemic functions & structural indicators

Systemic function/Structural indicatorsCTR EU27 Max Min Year Index Index Index

DK01 DK EU27 DK01 DK EU27Entrepreneurial activities 44.4 23.0 44.0Share of self-employ ed people 8.9 8.9 15.1 45.0 5.5 2011 8.8 8.6 24.3Share of people w ho think it is important to try new and different things 0.4 n/a 0.4 0.7 0.1 2010 54.5 54.2Share of people w ho think it is important to being creativ e 0.6 n/a 0.5 0.8 0.1 2010 74.0 62.4Labour productiv ity grow th 3.49 2.77 2.20 18.73 -6.77 2000-10 40.2 37.4 35.2Knowledge development and transfer 56.6 32.6 20.1Share of employ ees w ith a higher education degree 43.1 32.3 30.4 67.8 11.5 2011 56.1 36.9 33.7Share of researchers among employ ees (business sector) 1.95 0.98 0.34 1.95 0.01 2010 100.0 50.0 17.0EPO high-tech patent applications 24.6 20.0 17.7 170.0 1.7 2008 13.6 10.9 9.5Innovation and business model generation 42.3 34.7 27.4Companies w ith serv ice innov ations 9.5 9.8 8.1 29.5 2.8 2010 25.4 26.2 19.9Employ ment share in medium-high-tech and high-tech manufacturing 5.0 5.7 6.4 22.3 0.7 2011 19.7 23.2 26.3Employ ment share in know ledge-intensiv e serv ices 56.1 47.4 35.3 66.2 10.5 2011 81.9 66.3 44.6Employ ment share in serv ice innov ation intensiv e industries n/a 5.76 4.85 22.63 0.73 2010 23.0 18.8Financing innovation and growth 51.4 40.9 43.0Gross Fix ed Capital Formation 17.1 16.9 20.7 48.2 11.1 2010 16.4 15.7 26.1Total ex penditure on R&D 4.17 2.52 1.68 6.24 0.08 2010 66.4 39.6 26.0Business ex penditure on R&D 71.7 67.6 61.7 100.0 0.5 2011 71.5 67.4 61.5Share of innov ating firms w ho receiv ed public financial support n/a n/a 10.0 16.3 1.0 2010 58.4Collaboration and networking 56.8 40.3 36.5Share of innov ators collaborating w ith others 17.9 17.0 9.9 24.5 3.3 2010 68.8 64.7 31.4Specialisation in serv ice-oriented clusters 1.7 1.0 1.0 2.2 0.3 2010 73.5 40.5 38.1Employ ment share in 2 and 3 star clusters 22.0 12.4 31.4 78.5 0.0 2011 28.1 15.8 40.0

Hovedstaden (DK01)

Colour coding: green: above 110% of EU average; yellow: between 90% and 110% of EU average; orange: below 90% of EU average

ESIS scorecard for General socio-economic situation

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100GDP per capita

Disposable income

Long-termunemployment (%total employment)

Urbanizat ion (%)

Quality ofGovernment

Hovedstaden (DK01)

EU27 Hovedstaden (DK01)

ESIS: General socio-economic situation

European Service Innovation Centre

Data table for General socio-economic situation

General socio-economic situationCTR EU27 Max Min Year Index Index Index

DK01 DK EU27 DK01 DK EU27GDP per capita 52300 42600 24500 81100 2900 2010 63.2 50.8 27.6Disposable income 12821 12293 14499 25788 4050 2009 40.3 37.9 48.1Long-term unemploy ment (% total employ ment) 1.8 1.8 4.1 19.8 0.1 2011 91.5 91.2 79.5Urbanization (%) 82.9 36.1 51.0 100.0 5.7 2011 81.8 32.2 48.1Quality of Gov ernment 91.7 94.7 64.0 100.0 7.0 2010 91.1 94.3 61.3

Hovedstaden (DK01)

Colour coding: green: above 110% of EU average; yellow: between 90% and 110% of EU average; orange: below 90% of EU average

The work of the European Service Innovation Centre is part of a service contract for the Enterprise and Industry Directorate-General of the European Commission, financed under the Competitiveness and Innovation Framework Programme. The information and views expressed are those of the authors and do not necessarily reflect the official opinion of the Commission. The Commission does not guarantee the accuracy of the data. Neither the Commission nor any person acting on the Commission’s behalf may be held responsible for the use which may be made of the information contained therein.

Please find further information at http://ec.europa.eu/enterprise/initiatives/esic/