european youth portal – user survey
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European Youth Portal – User Survey. The European Youth Portal - Youth Intergroup Hearing 20 Sept. 2011, European Parliament. A network ( +1.000 ) present in 33 countries. About Eurodesk. Raising the quality of access to European information. - PowerPoint PPT PresentationTRANSCRIPT
E u r o p e a n Y o u t h P o r t a l – U s e r S u r v e y
The European Youth Portal - Youth Intergroup Hearing
20 Sept. 2011, European Parliament
About Eurodesk
A network (+1.000) present in
33 countries dedicated to
Supporting those working with young
people
Promoting information on European
opportunities for young people
Raising the quality of access to European information
EYP Survey
Multilingual Online Survey
(Jan – August 2011)
EYP Survey Result – Visitors profi le
BG
CZ
DA
DE
EE
EN
ES
FR
HE
HU
IT
LT
LV
MT
NL
NO
PL
PT
RO
SI
SK
TR
24
50
7
146
22
270
260
97
57
135
143
138
55
5
0
9
79
48
73
30
42
238
Respondents per language
Total: 1.928 responses<15 y.: 4%
15 - 20 y.: 36%
21 - 25 y.: 28%
26 - 30 y.: 14%
31 - 35 y.: 6%
>35 y.: 12%
EYP Survey Result – Visitors profi le II
Search for information26%
Talk with friends (e.g. Skype, Msn,chat rooms)
10%
Check my email21%Use social media (e.g.
Facebook, Twitter...)11%
Take part in online fo-rums2%
Download programs, music, ring tones
6%
Shopping2%
Read news15%
Use YouTube8%
What do you use the internet for? - very important only -
EYP Survey – Current portal I
Navigation: desired information is easy to locate
Ease of use
Design
Multimedia content
Up-to-date information
Content in different languages
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
331
420
312
223
417
588
913
844
780
831
771
574
163
142
318
237
147
136
123
94
88
193
165
192
How would you rate these aspects of the Portal
Excellent Satisfactory Unsatisfactory No opinion
EYP Survey – Current portal I I
European In-formation
49%Information about your
own country26%
Information about other countries
24%
When using the Portal, you usually access:
66%
34%
Do you share the information found on this portal with
others?
YESNO
EYP Survey – Current portal I I I
Entrepreneurship8%
Health and well-being
6%Participation
8%Social in-clusion
8%
Culture13%
Creativity9%
Youth and the World
15%
Youth policy10%
Sport6%
Leisure9%
Environment8%
Which other topics are of interest to you?
EYP Survey – Future portal I
Blogactiv3%
Facebook37%
FriendFeed1%Google Buzz
4%Linkedln
3%
Twitter12%
Viadeo1%
Xing1%
YouTube22%
No social media in-tegration
13%
Other2%
Which social media tools would you like to see more integrated?
EYP Survey – Future portal I I
a) More/different topics
b) Discussion forum
c) More feedback options
d) Stories_x000d__x000d_
e) Movies_x000d__x000d_
f) Blogs_x000d__x000d_
g) More news
h) More pictures
i) Music
0 200 400 600 800 1000 1200YES; 993
YES; 894
YES; 809
YES; 878
YES; 826
YES; 765
YES; 1069
YES; 893
YES; 605
NO, 286
NO, 387
NO, 431
NO, 371
NO, 422
NO, 449
NO, 219
NO, 334
NO, 577
What additional features would you suggest for this Portal?
And what else?(further
recommendations)
EYP Survey – Future portal I I I
Feedback service
Information on job and internship
opportunities
Information on other countries
(outside EU)
More information on what is going on in Europe –
without the ‘Eurospeak’
Exchange on European
experiences with others
T h a n k y o u f o r y o u r a t t e n t i o nw w w . e u r o d e s k . e u
Anja Ruhland