european business air news august 2012

Jerez training centre bringsglass cockpit Diamonds online

Captain Nicolas Meszaros, general manager of Executive Aircraft Services (left),celebrates the arrival of a new Global 5000 operated for Jana Aviation with KhaderMattar (right), regional vp sales, Middle East, Africa and India for Bombardier BusinessAircraft. EAS now has a managed fleet of ten business jets, and has recently extendedits vip facilities. Full story on page 5.

BUSINESS AIR NEWSE U R O P E A N

ISSUE 228 AUGUST 2012

Polish door andfence company

selects GrandNewFlight training organisation FTEJerez is to purchase eightDiamond DA42-VI twin engineaircraft to upgrade and expand itscurrent fleet of Piper Seneca twinsand Warrior light trainers.

The first two are expected toarrive at FTE Jerez before year-end with further deliveriesexpected in 2013. Two state-of-the-art new generation DiamondSimulation FNPTII flight trainingdevices will complement theacquisition of the new aircraft.

Oscar Sordo, ceo, says: “We arereally excited about this. FTE has,for many years, been trainingpilots for some of the world’sleading airlines. We arecommitted to continue deliveringthe best future captains to theindustry, and to do this we need touse the best equipment. Theacquisition of the latest state-of-the-art flight and simulation

equipment makes good sense.The transition to a modern airlinecockpit will be much easier fromthese glass cockpit equippedaircraft and the latest safetyfeatures that they offer.”

The order has a list price valueof six million euros, and is theresult of an extensive evaluationof competing aircraft types.

Powered by highly reliable andenvironmentally friendly Austro

diesel engines, the new DiamondDA42-VI can be fuelled with allavailable jet fuel types. It isequipped with a Garmin G1000glass cockpit including GFC700automatic flight control system,and is air-conditioned to enhancethe overall quality of training.

“We are honoured to beawarded with this contract fromFTE Jerez, as it shows that theDiamond flight training conceptmeets the latest industrystandards in regard to aircraft and simulator technology forairline oriented pilot traininginstitutions,” says Christian Dries, chairman and ceo ofDiamond Aircraft.

FTE Jerez is a directdescendent of the previous BritishAerospace Flying College atPrestwick in Scotland. In 1998 theschool was relocated to Jerez andbecame FTE Jerez in 2003.

Wisniowski, a Polish manufacturer of garage andindustrial doors, gates and fences, is to acquire anAgustaWestland GrandNew helicopter in five-seatvvip transport configuration. The company isheadquartered in Wielogłowy and has sales officesand representatives throughout Europe andwestern Russia.

The helicopter will be delivered later this yearand represents the first sale of the GrandNew lighttwin in Poland. There are currently noAgustaWestland helicopters on the Polish register,although the company’s PZL-Swidnik subsidiary isbased there, and is responsible for the manufactureof several GrandNew fuselages.

The GrandNew is the latest variant of the Grand,with a new cockpit to provide pilots with high levelsof situational awareness and flight managementcapabilities, including the localiser performancewith vertical guidance approach operations.

Four-axis digital autopilot, synthetic vision EFISwith FMS, flight recording embedded functions allhelp to increase mission capability and safety, saysthe manufacturer.

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The first two DA 42-VIs are expectedto arrive before year-end.

Expanding EAShosts Global

5000 in Beirut

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Gama Group has strengthened itsmanagement team with theappointment of Sir Ralph Robins asnon-executive chairman. Previouslyceo and then executive chairman ofRolls-Royce plc, Robins believes thatthe international charter companyhas potential for further expansion inthe future.

“As Gama heads toward its 30thanniversary, it has established aproven track record of successfulexpansion and sustainable growth inthis challenging market segment,” hesays. “I am very pleased to joinMarwan Khalek and the managementteam and provide them with supportand advice as they look forward to thenext 30 years of growth.”

Recent expansion of services hasincluded the exclusive provision ofexecutive aircraft ground services at

Sharjah airport, UAE, and theestablishment of Gama Engineering,affording fixed and rotor wing aircraftoperators a design, manufacturing,certification, maintenance, repair,overhaul and modification service atFairoaks, UK. Gama’s most recentacquisition Ronaldson Airmotive isfully EASA Part 145 certified for theprovision of engine and componentoverhaul services.

“I am delighted that Sir Ralph isjoining the board of Gama at a timeof significant expansion and I amvery much looking forward toworking with him,” says Khalek. “Hisunique blend of aerospace,international business, corporategovernance experience and know-how will ensure that we deliver evenbetter value to our customers,employees and investors.”

AUGUST 2012 3EUROPEAN BUSINESS AIR NEWS

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Sir Ralph Robins rose from apprentice to chief executive at Rolls-Royce.

There has been gloom and doom in the news headlines for so longnow that it is tempting to think that the economic doldrums willnever end.

But, of course, history tells usthat these things are cyclical. Andthere will be businessopportunities for those companiesthat correctly predict the upturnand invest at the right moment.

There are some encouragingsigns around. The latest figuresfrom the online charter bookingsystem Avinode indicate thatcharter rates have been recoveringduring the past three months.

The average of 36 Challenger 604sis up from €4,771 per hour to€5,145, while even at the lowersize segment a CJ2 is up from€1,716 to €1,748. This will come assome relief for all jet charteroperators.

The large and long range sector,whose exploits we feature in detailin this issue, have generally beenless affected by recession, andoperators in the Middle East seemstill to be growing more stronglythan those in Europe.

For example, Royal Jet’s totalnumber of flying hours in summer2012 across its entire fleet was up

19 per cent compared with thesame season last year and followsthe best Q1 performance in the

company’s history, which saw a 15per cent increase in revenue overthe same period last year.

While the UK, Switzerland,France, Germany and Saudi Arabiaremain the top destinations forRoyal Jet’s customers, there hasbeen an increase in trips to the USand Asia as well.

The highest increase in flyinghours was for the company’s BBJswhich rose by 25 per cent,remaining the top choice forcustomers, accounting for almostthree-quarters of all flying hours.

Even in Europe, Twinjet reportsthat its A319CJ has been flying a

record number of charter hours. InJune it had its busiest month todate and has flown 96 hours and 34 sectors.

There are geographical brightspots as well. In-flight diningprovider Alison Price On Air says ithas noticed a significant growth indemand from clients travelling toRussia over the past 12 months.

We can only hope that highprofile failures, such as VLJspecialists JetReady in Spain, arebehind us, and it is time toconsider placing our bets.

David WrightEditor

If your business is charter, you need to pick your momentEDITORIAL COMMENT

Robins joins Gama and setshis sights on expansion

UK-based air ambulance operatorCEGA has acquired a Learjet 45 toextend the range of its medicalrepatriation services, operatingalongside its three King Air 200s.

The Learjet is currentlyundergoing maintenance andinstallation of the specialist interiorfacilities required for air ambulanceservices, but is expected to be flyingagain by September.

Director Geoff Tyler is delightedwith the latest arrival: “It will makeus much more efficient,” he says.“For example, Tenerife is a populardestination and we will be able to get out there and back in a day,which is really not practical with the King Air. We will also we able to extend our services to the Middle East.”

CEGA has also recentlyintroduced a new service for clientsneeding emergency repatriation, butnot covered by travel insurance.

CEGA’s emergency repatriationmanager Cecilia Geofilo-Pearsonsays: “CEGA has provided thisassistance service for nearly 40 years, but now we have set up aspecialist division specifically forindividuals and their families whoare not supported by a travelinsurance policy.

“Our in-house team ofmultilingual medical and assistancerepatriation specialists will organiseeverything from intensive caretransport to a patient’s home country(or to a country that offers suitablemedical care), to making travelarrangements for relatives,translating important medicalinformation and bringing deceasedfamily members home. Each case istailored to an individual’s needs;helping to minimise the burden of anoften distressing situation.”

CEGA says it is the UK’s only travelassistance service provider tooperate its own air ambulance fleet,and has in-house teams of medical,assistance and travel specialists.

The company has EURAMIaccreditation and is registered withthe Care Quality Commission. It operates from Bournemouthairport with the three King Air 200 aircraft.

MCA Aviation has recently beenawarded a contract to maintain the fleet and has employed a full-time engineer, based with CEGA at Bournemouth, to support this. MCA considers itself a King Airspecialist organisation, offering a variety of performanceenhancement modifications.

CEGA offers specialist services to aiduninsured repatriation clients

Cecilia Geofilo-Pearson has a team totake care of every detail for uninsuredrepatriation clients.

Cobham’s pollution role is confirmedCobham has been awarded an eight-year contract from Oil Spill ResponseLimited (OSRL) to provide oil pollution detection and surveillance around thecoast of the UK. As part of the deal, Cobham will operate a dedicated, specially-modified maritime surveillance Dornier 228 aircraft from Bournemouthairport. The contract incorporates an existing interim contract that has been inoperation since January 2012.

Once fully modified, the aircraft will provide a rapid response service toOSRL clients operating around the UK, detecting and monitoring spills andenabling compliance with legislation from the Department of Energy andClimate Change.

Peter Nottage, vp of Cobham Aviation Services, says: “Cobham will beoperating with well trained experienced surveillance aircrew in a highly capable aircraft. We look forward to working with OSRL and developing ourpartnership further.”

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Safety manager Steve O’Brien and md Sarah Bowen are targeting greater fuel efficiency.

Certification is first step to carbonreduction for Helicentre Aviation

Utility surveillance specialistHelicentre Aviation has become thefirst UK helicopter operator to achievea CEMARS award, so certifying itscompliance with the ISO 14069greenhouse gas accounting standard.

Managing director Captain SarahBowen says: “We are delighted to bethe first in the UK industry to haveachieved the award. It reinforces ourcommitment to protecting theenvironment by managing andreducing our greenhouse emissions,while also delivering a quality serviceto our clients.”

Senior management withinHelicentre Aviation took the first stepsin measurement of carbon output inearly 2011 when industry reportssuggested that the futurerequirements for carbon measuringwould soon be filtered down tomedium and small operators. Sincethese requirements were already in

place for a vast majority of thecompany’s clients, it was a naturalprogression to work towards CEMARSaccreditation.

An interim trial revealed thatthrough careful financial andoperational analysis, the true costingfor fuel burn on a ‘per aircraft’ basiscould be monitored effectively. Theintroduction of the carbon reductionscheme has demonstrated hugebenefits financially and from a safetyand environmental perspective, thecompany says.

The carbon reduction scheme wasspecifically designed by thecompany’s safety team, led by safetymanager Captain Steve O’Brien inconjunction with sub-contractorAchilles. The scheme has formed anintegral part of the company’s safetymanagement system. “Themeasurement element of the schemeallows us to report individually to our

clients an independently verifiedannual carbon emission,” saysO’Brien. “We achieved CEMARSbased on our operational carbonfootprint for the year 2011-2012 andour key target over the coming years isa five per cent increase in fuelefficiency. This will not only help usmanage our impact on theenvironment but will also lead to costsavings for our clients.”

CEMARS, or certified emissionsmeasurement and reduction scheme,certification is essentially the first twosteps of carboNZero certification;measure and manage. These twosteps are independently verified thencertified. This scheme is developedfor large organisations or largeemitting industries where offsetting isnot a viable option or they wish totake a measured approach and furthergauge the cost/benefit of striving to becarbon neutral.

Biggin Hill airport is one of theprimary business aviation airportswhen it comes to handling traffic forthe Olympics, but Perfect Aviationdoes not believe the event will bringexceptional opportunities to UK-based operators who will likely bedisadvantaged operating from baseslying within heavily restrictedairspace.

“It will probably be good for theFBOs and British airports generally,”says ceo Will Curtis, “but the overseasbusiness jet operators will likely takethe lion’s share of the businessaviation traffic flying into London.Our strategy this summer will be to flyour existing charter clients out of theUK and Moscow to Mediterraneandestinations especially. Ideally, we

don’t want our aircraft in the Londonarea at all during the games as we seethe heavy restrictions and likelyconfusion as being detrimental to ourproductivity. We have seen similarsituations with World Cup footballevents where operator’s high hopesended up being frustrated by ATCrestrictions and hiked airport fees.”

Perfect Aviation, Switzerland’sonly publicly listed business aviation

management and charter operator,has announced that it is furtherincreasing the scope of its operationsat Biggin Hill.

Two additional managed aircraft, asecond Learjet 45 and a Challenger605, have recently joined theEuropean fleet, and the UK andPortuguese AOC operations have alsobeen further strengthened with somenew additions to the UK-basedmanagement team.

Paul Castleton recently joined thecompany as charter sales director.Castleton is responsible fordeveloping new business for the UK-based fleet as well as managingexisting client relationships.

Lisa Crew joined Perfect earlierthis year as senior sales manager.

Unijet expects7X to have

charter appealTwo new Falcon 7X aircraft operatedby Unijet are likely to have beguncharter activities in July, the companyreports. Both are configured with 12seats and are Paris-based.

“We took delivery late last year andit’s only now that we expect to receiveapproval from the French DGAC tohave them on our AOC,” says AndrewLee, UK sales director. “We werehoping to have them available fromApril this year; this then slipped toJune and now we hope July. Unijet isthe first French operator to have the7X on its AOC, so I guess we are layingthe foundations.”

Lee believes the 7X will be verypopular with charter customers: “It’s agood looking aircraft, has a greatrange, London to Los Angeles directfor example, and a fine spaciouscabin. This, combined with itsfantastic airfield performance, willallow our customer to visit far awayremote airfields not served by regularairline schedules, in emergingmarkets such as India, China andSouth America. Clients find also acomfort in having that third engine,especially when crossing largeexpanses of ocean or desert.”

Since delivery, the aircraft havebeen flying for their respective ownersand this has enabled Unijet flight andcabin crews to gain valuableexperience with the new aircraft.

“Unijet are not new to long-haulflying and over the years we havegained a great deal of experienceoperating the Falcon 50 and 900aircraft along with the Global Expressto destinations throughout Africa, theMiddle and Far East and America,”adds Lee. “Having a good, efficientoperations department is key to anysuccessful operation and I am proudto say we have a dedicated team ofexperts in our Paris office that keepthe fleet flying 24/7.”

Unijet’s fleet currently comprises a Citation CJ2 and CJ3, Hawker 800XP, three Falcon 50s, two Falcon900EX, a Global Express and the twoFalcon 7Xs.

One of two Unijet Falcon 7X aircraft,soon available for charter.

Sundt appointssales agency

Sundt Air of Norway has appointedExklusiv Aviation Services to act ascharter sales agent for its managedfleet of 15 aircraft.

“This cooperation expands oursales resources internationally,” saysSundt Air coo Geir Jensen.

“This extension of our charterdepartment and aircraftmanagement department are part ofour strategy based on a continuousqualitative development.”

The Sundt Air fleet comprisesFalcon 900EX EASy, Challenger 604,Citation X and Citation Sovereignaircraft types. The company isactively seeking more aircraftmanagement contracts.


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Olympics are more an obstacle than anopportunity, according to Perfect

A managed Learjet 45 has joined PerfectAviation’s fleet.


Henk Schaeken, Specialist Aviation Services md, accepts a model helicopter from Emilio Dalmasso, vp commercial business unit at AgustaWestland. Also from SAS are financedirector Jim Webster and sales director Nigel Lemon on the left and, on the far right, head of procurement Kasthuri Fraser.

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Parapublic specialist steps up to the AW169Specialist Aviation Services has placedfirm orders and options for six AW169helicopters, in a contract signed byHenk Schaeken, group managingdirector, at the Farnborough air show.

The helicopters will among othersbe used for emergency servicesmissions with deliveries commencingin 2015.

“The AW169 perfectly matches thedevelopments in specific parts of ourmarket and supports the views wehave for the future direction andmarkets of the company,” saysSchaeken. “The expanded capabilityand versatility offered by the AW169

and the support provided byAgustaWestland were key to ourdecision. We plan to engage ourcustomers in the development phaseof the aircraft to ensure it fully meetstheir requirements and we lookforward to working withAgustaWestland to introduce theaircraft into our fleet.”

Contracts for more than 60 AW169shave now been signed by customersworldwide since its commerciallaunch in February 2011.

Emilio Dalmasso, svp commercialbusiness unit, AgustaWestland, says:“We are delighted that Specialist

Aviation Services, a leader in the UKemergency services market, haschosen the new generation AW169 tomeet its future requirements as itmoves up to a 4.5 tonne categoryhelicopter. We believe the AW169 withits new technology, exceptionalperformance and the latest safetyfeatures is set to become the classleader. The selection of the aircraft bySpecialist Aviation Services confirmsthat the AW169 is ideally suited for awide range of parapublic missions.”

The first AW169 performed itsmaiden flight in May on schedule andcivil certification is expected in 2014.

It shares a common cockpit layout,design philosophy and maintenanceconcept with the AW139 and AW189models. “This commonality will allowmore effective operations forcustomers operating helicopter fleetsacross the 4 to 8.5 tonne categories,”says the manufacturer.

The Specialist Aviation Servicesgroup comprises Police AviationServices and Medical AviationServices, and European SupportCentre in Belgium. It operates morethan 30 aircraft of various typesincluding 15 air ambulances and 13police helicopters.

Bahrain’s MAEtakes popular

Challenger 605into the fold

Bahrain-based MAE AircraftManagement has increased itsmanaged fleet to four with the recentaddition of a Challenger 605, the firstof the type for the MENA AerospaceEnterprises subsidiary.

The Challenger will operatealongside a Legacy 600 and twoBoeing 737’s from its aircraft base atBahrain International Airport,although the company itself isheadquartered at the adjoiningmilitary airfield of Muharraq. Theaircraft will be operated on behalf ofits owner for private flights and thirdparty charters.

Ralph Eisenschmid, the group’sceo, says: “We are delighted to addthe Challenger to the fleet. Wecertainly appreciate the opportunityto be of service to the aircraft’s owner.The 605 is very popular among theregion’s charter market, and we lookforward to serving the market with it.”

MENA Aerospace was establishedin 2004 and is wholly Bahraini owned, now employing in excess of 60 people at its offices and facilities located in various areas ofBahrain. MAE Aircraft Managementwas granted its AOC in January 2009 for commercial passenger andcargo services.

Other MENA subsidiaries includeMAE Jet Charters, which sells andcoordinates vvip and corporate travelon chartered business jets, SA MENAAvionics, a Part 145 and 147 approvedMRO that specialises in theinstallation, maintenance and repairof avionic and electronic systems onboard aircraft, and MAE Aviation RealEstate, a developer and operator of aprivate aviation complex including a6,400 sq m hangar at BahrainInternational Airport.

A new home for Jana Aviation’s Global 5000.

Expanding EAS hosts Jana’sGlobal 5000 in Beirut

Jana Aviation has acquired a newGlobal 5000 jet, and placed it undermanagement with Executive AircraftServices in Beirut.

“We are very proud to welcome theGlobal 5000 aircraft into the fleet ofaircraft we manage,” says CaptainNicolas Meszaros, general manager ofEAS. “Global aircraft have areputation for providing the highestlevels of performance and comfort,and we’re confident that this new jetwill provide our customers with theexceptionally high standards ofservice that they rely on.”

Previously, Jana Aviation used aGlobal Express XRS, which has sincebeen re-registered in Denmark toLukoil. “We are delighted that JanaAviation has continued to place theirtrust in Bombardier aircraft for theiroperations in Lebanon,” says KhaderMattar, regional vp sales, Middle East,Africa and India for Bombardier

Business Aircraft. “The Global 5000jet is perfectly suited for the verydiscerning needs of our customers inthe Middle East.”

EAS was founded in 2003 andemploys a team of 70 people out ofBeirut’s general aviation terminal andits own hangar. The company says itis Beirut’s leading FBO and claims 60per cent market share in handling,and opened an extended vip loungein March this year.

EAS manages a fleet of ten aircraftand owns one Hawker 800XP fullyavailable for charter. The managedfleet comprises two Hawker 700, twoHawker 800XP, a Hawker 850XP, aLegacy, a Challenger 300, a Falcon900B, a Hawker 900XP (sinceJanuary) and the newly-arrivedGlobal 5000. Only the company’s ownHawker 800XP and one of themanaged Hawker 700s are availablefor charter.

Stefan Kukura, one of the originalpilots flying for ABS Jets in the Czech Republic, has received theNBAA Pilot Safety Award for 5,500flying hours without accident,incident or damage and injury topeople and property.

Kukura has been with ABS Jetssince 2004 and is responsible fordeveloping ABS Jets’ training andsafety programmes, and ensuringthat all safety rules and regulationsare implemented.

“This is a great honour for me,” hesays. “For my work to be recognisedby NBAA is something I could neverhave imagined, and I am very happyto receive this award.”

ABS Jets itself has also picked upan award; the NBAA CommercialBusiness Flying Safety Award, for itsrecord of eight years and 19,938consecutive flying hours withoutaccident, incident, injury or damage.

ABS pilot winssafety award

Stefan Kukura’s safety record has beenrecognised.

Ralph Eisenschmid oversees a groupinvolved in aircraft operations,management and property.

Centreline Air Charter and its parentcompany Bristol Flying Centre havemerged under the banner of BristolFlying Centre. Gordon Olsen hasjoined the company as chairman andPhil Brockwell, previously md ofCentreline, has become ceo of thecombined business. Martin Barnes isnow president and chief pilot, PatWagstaff is head of engineering andJulian Telling retains his leadership ofthe type rating training organisation.

Centreline Air Charter will remaina brand name of the company’sprivate jet department.

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Olympian opensFarnborough hangarTAG Farnborough Airport hasofficially opened its new three-bayhangar with the help of Olympicgold medallist Sally Gunnell.

Gunnell joined TAGFarnborough Airport ceo BrandonO’Reilly, aviation industry leadersand customers for a ribbon-cuttingceremony in the 120,000 sq fthangar, following the second day of the Farnborough air show(pictured right).

The new building, which allowsthe airport to offer its customersmore aircraft hangarage, storageand office accommodation, is thelatest of a series of improvementswhich include a new arrivals lounge and an innovatively-designed crew room.

First 605 simulator enters serviceFlightSafety International’s firstChallenger 605 simulator has beenqualified to level D by EASA, and isnow available at the company’sFarnborough centre.

The simulator was designed andmanufactured by FlightSafety toreplicate the exact flyingcharacteristics of the aircraft. Itfeatures the company’s electricmotion and control loadingtechnology and newly enhancedVITAL X visual system.

Abu Dhabi prices cutRoyal Jet has reduced some prices at its Abu Dhabi FBO by up to 75 per cent. The biggest savings are for light and medium aircraftoperators, which will benefit fromreduced technical charges, startingat US$238.

Royal Jet president and ceo ShaneO’Hare says the new pricingstructure will make the FBO one ofthe most cost-effective in the MiddleEast. “This highly competitivepricing does not affect theexceptional service for which RoyalJet is renowned and which makesour FBO stand out in the region.”

Royal Jet’s vip terminal and FBOat Abu Dhabi is particularlypopular with visitors flying in forthe Grand Prix due to its closeproximity to Yas Island.

Rizon extends MROapprovalsThe Bermuda Department of CivilAviation has granted approval toRizon Jet’s Doha facility, so nowboth the company’s bases in theMiddle East and in London atBiggin Hill are able to maintain andrepair Bermuda-registered aircraftunder an AMO Certificate.

In London, the MRO has addedthe Learjet 45 and the BombardierChallenger 300 to its line and basemaintenance comprehensive list ofaircraft capabilities.

Jetex launches fuel schemeJetex Flight Support has introduceda programme to provide its clientswith VAT exempted fuel.

The company says that operatorsreceiving fuel uplifts from JetexFueling Services Limited in eightcountries will be eligible for

participation in the programme;these being Austria, CzechRepublic, Finland, France,Germany, Ireland, Poland, andSwitzerland. More countries will beadded in due course, it says.

A questionnaire has beenimplemented on the Jetex web siteby means of which a client’s VATstatus (exempt or not) will bedetermined within minutes. Clientscan simply contact Jetex for accessto the questionnaire, and answer afew short multiple choice questions,as well as attach the appropriatedocuments.

Radar brings traffic intoOxford fasterOxford airport’s brand new radarsystem is up and running, allowingmore efficient transits through localairspace as well as increasing thethroughput of IFR flight activityfrom up to nine minutes to underthree minutes aircraft separation.

Initial reaction from aircrewsusing the radar for the first time hasbeen very positive, with much fasteraccess onto the approaches.

OPERAT IONS NEWS . . .

Howard Palser is delighted with the extra performance his King Airs now offer.

DragonFly Executive Air Charter hasput a second Blackhawk-modifiedKing Air into service from its Cardiffairport base.

The company’s first experience ofthe upgrade came when a managedaircraft was refitted by MCA Aviationat Shoreham. The second aircraft isone of two King Airs owned byDragonFly itself, and has become thefirst King Air 200 to have Blackhawksinstalled at the Hawker Beechcraftfacility at Chester.

“The performance of both aircrafthas exceeded expectations,” says ceoHoward Palser. “The cost of under$1m for a pair of new engines,although a more expensive optionthan overhauling existing engines, is reckoned to be much better value overall.”

All three aircraft are popular withdirect clients and charter brokers, he reports, and all three carry thesame attractive livery and have vipleather interiors.

“Although the King Air can beflown commercially by a single pilot,DragonFly is one of the few chartercompanies in Europe to operate theaircraft with two type-ratedcommercial pilots on a genuinemulti-crew basis for maximumsafety,” says Palser.

The operator aims to ensuremaximum availability and the abilityto perform charters at very shortnotice by employing three sets oftype-rated crew. “This is of particularimportance when the company is onstand-by to undertake emergencymedical flights carrying teams ofsurgeons to perform organ transplantoperations. The extra speed of theBlackhawk King Air is useful in thisrespect, as is the fact that Cardiffairport, where the aircraft are usually

based, is open 24 hours enabling us toget in and out easily at any time of dayor night,” he adds.

In its last financial year DragonFlyincreased turnover by 23 per cent andis actively pursuing plans to expandthe company.

Hawker Beechcraft says it isexperiencing a growing interest forthe Blackhawk engine upgradeavailable on all King Air 200 seriesaircraft. The upgrade includes twofactory-new engines with new enginewarranty from Pratt & Whitney. Theengines have a larger, improved gasgenerator so they run cooler andmore efficiently providing increasedpower at altitude. The result is betterclimb and cruise speeds allowing foran increase in maximum rangecoupled with reduced operating andmaintenance costs.

“Just over 200 Blackhawk King Airengine upgrades have beencompleted worldwide, making it themost successful King Air engineupgrade programme by far,” saysChristi Tannahill, svp global customersupport at Hawker Beechcraft.

“I am delighted by the Blackhawkupgrade, which has radicallyimproved the performance of myKing Air,” adds Palser. “Not only has itimproved the efficiency of the aircraftand reduced operating costs, it hasalso added value to the airframe forfuture resale purposes. This upgrademakes absolute sense as it improvesthe service we can offer our clients,while strengthening our finances. Iwas also impressed by theprofessionalism and attention todetail exhibited by the engineeringand support staff at HawkerBeechcraft Services in Chester. I knowmy aircraft could not have been inbetter hands.”

DragonFly speeds teamsof surgeons to theatre

using Blackhawk power

Air Greenland, which has multiplefixed and rotary wing bases acrossGreenland, is planning to implementthe Aviobook electronic flight bag(EFB) on a Class 1 iPad device for allits flight crews.

In addition, the Aviobook BASEground administration tool willserve the flight operations officestaff to actively monitor the EFBdevices and content, and will allow aseamless integration with AirGreenland’s current back-officeoperations systems.

“Air Greenland has selected theAviobook EFB solution because of itsflexibility which matches our need toadapt to the sometimes difficult andextreme operational environment inwhich we are operating. It provides uswith an ideal future platform

completely integrated with ourexisting back-office systems that willallow us to further increase ouroperational efficiency,” says cooMorten Nielsen.

“AvioVision is extremely proud toland Air Greenland as a key accountin the northern European region andis looking forward to starting theimplementation soon,” says Kris Vanden Bergh, ceo of AvioVision. “WithAir Greenland, we’ve found a verycapable and dedicated staff thatunderstands precisely how an EFBcan contribute to the overall successof the airline in the short and longrun. Air Greenland is without a doubta reference carrier in the region andwill be a great addition to ourcustomer base.” The implementationwill start in August 2012.

Air Greenland selects ‘flexible’ EFB

Grossmann relocation brings green benefitsGrossmann Jet Service is on the move – and improving its carbon footprint atthe same time. The Prague-based company has relocated its offices to the seatof its parent, KKCG investment group, in Vinohradská, Prague. The move notonly reinforces cooperation between the investment group and the businessaviation company, but also enables GJS to further reduce the environmentalimpact of its operations.

“By moving into the KKCG Group headquarters at the beginning of July,Grossmann Jet Service confirms its long-standing commitment to the groupand adheres to the principle of the environmental and corporate socialresponsibility objectives,” explains Dagmar Grossmann, ceo of the private jetairline. “I have moved operational premises four times in my life and everysingle time it has been for the best. This time we focus on the environment.”

The new building is equipped with a high-efficiency water supply system,automated electrical energy-saving devices, and a modern heating systemcomplemented by effective thermal insulation. The building includes a vastorganic indoor garden.

Qatar-based private aviation servicesprovider Rizon Jet has signed up anew director of ground operations toits team based in Doha.

Christopher Eden brings a wealthof experience gained around theworld, most recently in Australiawhere he was a safety systemsinspector at the Australian CivilAviation Safety Authority in Perth.His previous Middle East experienceincludes ground operations roleswith companies in Abu Dhabi and in Doha.

Eden will be responsible for theconduct and regulatory complianceof all Rizon Jet Doha fleet operationsand is specifically tasked with flightstandards and safety management,as well as the company’s day to day operations.

Captain Hassan Al-Mousawi, ceo,says: “These are exciting times for Rizon Jet, as we drive the businessforward to make the most of market opportunities. Christopher isa high-calibre individual withexcellent commercial and privateaviation experience gained over avaried career.

“He has also been instrumental in developing effective safety andperformance initiatives, invaluableexperience which will undoubtedlycontribute to Rizon Jet’s comm-itment to providing unsurpassedstandards of safety and service.”


LONG RANGE OPS

Plan, plan and plan again toavoid long distance pitfalls

Flying to the furthest corners of theplanet is always going to bechallenging. So how do EBANreaders smooth the way? We asked a selection of long-range and not-so-long range operators about their experiences.

Visiting far flung destinations canthrow cultural differences into sharprelief as Twinjet’s Frauke Schreiberrelates. For a flight taking an Africanhead of state on an Airbus into NorthKorea, the planning at least wasstraightforward as the passenger had been was invited by the NorthKorean government.

“On arrival the crew had tosurrender their mobile phones, andwhen one of the crew wanted to go to the corner shop to buy somestamps, they were driven by hotelstaff 50 yards down the street andthen back again.

“Next they were taken on a‘cultural tour’ showing all thehighlights and successes of theDemocratic People’s Republic ofKorea under the leader Kim Jong-iland the crew couldn’t talk to anyoneother than their escort.”

According to Schreiber, thecompany performs a very mixed bagof flights, some long and some here inEurope. “There is no real pattern tothe flights that are being booked onthe aircraft at the moment. The onlycontinent we haven’t been to this yearyet is Australia, and that trip isplanned for later this year.”

ABS Jets has experience flying tomany out of the way destinationsaround the world and can offer aninteresting insight into eachlocation’s individualities. Forexample, at Narsarsuaq in Greenland,the main issue is always weather dueto high operating minima (ceiling,visibility); in winter there might be aproblem with the runway frictioncoefficient due to the snow and ice.

Masterjet’s Falcon7X and crew – nostrangers to greatdistances.

Due to expansion, Perfect Aviation welcome expressions of interest from individuals orcompanies interested in Hangarage, Parking or the taking of office space at London,Biggin Hill airport.

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HF-radio is mandatory for flights toand from Greenland. Operatorsshould hire a polar survival kit beforesetting off.

Entebbe is Uganda’s largestcommercial and military airport,situated in equatorial Africa. Themain worry here would be security.Fortunately communication with thelocal handler and CAA is good.

A flight to Chittagong inBangladesh could cause concernabout security due to the unstablepolitical situation in the country.Payment for handling services in cash should be expected, as well asfor fuel if you do not have fuel releasearranged in advance.

Communication with local peopleis sometimes a little difficult whichcan result in delays on the ground.

When flying to Agra, a militaryairport operated by the India AirForce, ABS Jets has managed to gainapproval in much less that the 30 daysit officially takes for landing at anymilitary airport in India. Operatorsmust also apply for standard landingand overflight permission from theIndian CAA.

“Air Force officers are usually verystrict and it is hard to persuade themto give you permission,” says directorof ground ops Jan Kralik. “There are also no charts available for Agra airport, we got them just daysbefore operation from our localcontact in India.”

Forrest airport is located in thesouth of Australia. “Around theairport there is only desert, railwayand only few houses – probably oneof the most lonely airports we haveever flown into,” he says.

Yugorsk-Sovetsky Airport, Russia,is not covered by any usual source ofbasic aviation information orcontacts. Kralik says: “At first, runwayanalysis was not available, thencomputed only with obstructionsdepicted on navigational charts thatwe had got from our Russianhandling provider, but without

Continued on next page

Manuel Tirado faces challenges whendeparting Hong Kong.

IoM-based Aerodynamics is reportingincreasing business in short-termlease rental agreements providing itsturboprop fleet to parachute centresand general charter operators to coverdowntime and busy periods.

Aerodynamics was established in 1989 when the main focus of the business was ferrying aircraft forcustomers and aircraft dealers allover the world. Always looking for new areas of expansion, leasing is now the biggest segment of its activity.

The company’s managed fleet oflight turbines is growing consistentlyand mainly supplies drop-zones and charter companies within the UKand Europe.

It reports that Cessna Caravansare beginning to dominate theskydive market and Aerodynamicshas a selection of standard andGrand Caravans in full jump fit withLexan roller doors and longitudinalbenches for passenger comfort. “Thepower-by-the-hour lease rentalmodel allows for short term ad-hocleasing as well as long-term contractsand the spare jump aircraft policymeans that customers don’t lose theirincome stream when their ownaircraft is down for maintenance,”says Kate Cairns.

“Charter clients favour multi-engine, and our fleet of PT6-poweredBeechcraft run the gamut from basic freighter to luxury passengertransport. The same lease rentalpackage is available for AOCoperators providing an insured and

maintained aircraft, freeing them toconcentrate on their customers.”

The fleet on show at BGADCambridgeAerodynamics has recently become aBlackhawk dealer in the UK, andreports that the UK’s first 850hpGrand Caravan will be on show at theBGAD show on September 18th atCambridge airport in skydive fit, aswell as one of its King Air 200s withBlackhawk upgraded engines and aluxury passenger configured cabin.

The upgraded Grand Caravan isreported to be the fastest singleengine skydiver in the UK. “It canclimb to altitude faster than astandard aircraft and requires lessrunway to take off. The conversionalso means that aircraft can operatemore efficiently in highertemperatures. For a skydivingoperator that translates into a 40 percent increase in the number ofjumpers carried to 15,000 feet everyhour. There is also a decrease in noiselevels with the four blade propellerthat helps to keep the neighbourshappy,” adds Cairns.

Aerodynamics will also bedisplaying a Cessna Caravan withG1000 with full TKS de-ice and an Oasis interior, a King Air 200 with G1000 panel, BLR winglets andRVSM certification, and a pair ofBeech 99s.

In our next issue:Oasis Flight is about to put two Beech 99sinto freight charter service. See our fullreport in September.

Turboprop operator growsinto specialist leasing

Christopher Eden has Middle Eastexperience.

Rizon appoints Eden as directorof ground operations

Caribbean. Landing on short islandrunways after making the long flightdown from Europe or beyond alwayscalls for the utmost concentration.”

CPI Aviation does not use aninternational trip planning service,with its own in-house dispatcherorganising all flights. “He doeseverything from flight planning,overflight permits, handling requests,to arranging car services. A gooddispatcher can make flying globallyas stress-free as flying in your home country.”

Fletcher estimates 80 per cent ofthe company’s flights are long rangeand beyond Europe and the MiddleEast. In the last few years this hasremained fairly constant, with a slight


respect to surrounding terrain due tolack of data. An escort navigator isstrictly required who will accompanythe crew for the whole trip and stay in Yugorsk.”

With a vast amount of experiencecarrying out flights across the globe,ExecuJet Europe has completed thelast round of pilot training for theGerman Air Force. The final training,on Global Express aircraft, took placein South America, covering eightcountries over seven days. LufthansaTechnik chose ExecuJet to providelanding and line training to six AirForce pilots in the necessary skills tobecome flight instructors on theGlobal 5000.

Training covered pre-flightinspections, ground training, andmany approaches and landings invarious extraordinary locations,including a touch down at the highestairport in the world, La Paz, Bolivia,and the challenging mountain-basedairport Cusco in Peru. South Americawas chosen as one of the mostdemanding and diverse flying areasof the world, embracing the Andes,where pilots face further challengessuch as language barriers and stop-overs in high altitude locations.

Captain Cedric Gitchenko,manager flight ops and training, says:“We did all the training for theGerman Air Force to difficult placesand we even did landing training atthose places without any problems.But I must say that the planningneeds a good knowledge and a leadtime of a couple of days, and forspecial training even weeks.

“The students were highlymotivated, enthusiastic andappreciative about experiencingsome challenging flying in some ofthe most demanding environments.”

South American destinations areall challenging for several reasons,reports one anonymous respondent,citing crew fatigue on long flights thatcan be 11.5 hours or more anddealing with sometimes questionableair traffic control. He also mentionsthe unpredictability of the weatherwhen crossing the intertropicalconvergence zone (ITCZ). Known bysailors as the doldrums, this zoneencircles the earth near the equatorwhere winds originating in thenorthern and southern hemispherescome together.

Josh Fletcher is managing directorand captain with US operator CPIAviation. The company manages aEuropean-based G-IVSP flyingapproximately 1,000 hours a year.“We are a global operator and ourtrips extend to all points on theglobe,” Fletcher says.

“It is hard to point out any areasthat we find difficult to operate to, ourcrews are all very high-time and welltrained captains on the Gulfstream.

“Our schedule does take us tosome interesting destinations, someof the most enjoyable andchallenging are down in the

Continued from previous page

One corporate operator of verylong range jets makes frequent tripsfrom London to Sydney via Malé inthe Maldives. “The flight eastboundto Malé is easy – except during themonsoon season as it is an islanddestination with a single runway,” hesays. “Using Gan as an alternative canwork but it is also a single runwaydestination suffering the samemonsoon rains at the sametime. Luckily, the Global Express cancarry sufficient fuel to allow for adistant alternative and still have morethan two hours island holding fuelonboard upon landing…. going east.

“However, there is a problemreturning from Sydney via Malé.Beating against head winds, cruisemust be reduced to Mach .83 to savefuel and there can be difficultieskeeping the minimum reserves inhand. The datalink is always activedownloading the latest weather.”

He adds: “The monsoon elementis impressive. We witnessed floodedrunways in Malé, yet while we waitedfor a window in order to depart safely,an A340 belonging to AirLankablasted off the same flooded runway.”

Urs Maienfisch in charter sales atPremium Jet AG finds the mostproblematic flights to organise arethose to India and China, mainlybecause of the time required to getpermissions. Also challenging areflights into certain areas of Africawhere infrastructure andcommunication are somewhat lowerthan those Europeans areaccustomed to. “Beyond the Urals,Kazakhstan and the -stan states, the

while at 41,000ft-45,000ft, we areabove any weather that may ventureinto Europe.

“From Muscat to Jakarta we arelucky enough to have a completelystorm free journey. Storms aroundhere do venture up to the late 50searly 60s in thousands of feet. Blessedwith accurate weather radars, eventhese night flights are carried out withthe least amount of stress possible.

“Leaving Jakarta in the evening ata time ensuring a sensible and earlystart to the day in Australia,encountering the last of the dailytropical thunderstorms is notunheard of. With the use of theradars, avoidance is no issue. We arewitness to St Elmo’s fire, afantastically beautiful phenomenoncaused by static and friction,producing a lightening effect on thewindscreen.

“Six and a half hours later and onthe final leg descending into the GoldCoast, the weather is beautiful, thesun rises and the trip is nearly over.”

increase in flights this year.This year, a new aircraft is

expected to replace the G-IVSP, butwill be from the long rangeGulfstream family.

Fletcher adds: “As an American Ifeel very fortunate that English is thelanguage of aviation but, in an aircraftthat can reach all parts of the world,language can be a major barrier toovercome when working withhandlers and controllers. If youremain patient and remember theirway of doing things may not be whatyou are used to at home, and youkeep an open mind, there ispractically no place on earth that youcan't operate with the properplanning and dispatch support.”

At AMAC Corporate Jet AG,postholder flight ops ThomasAllemann says that the most difficultlong range operations take placewhere crews check in during theWOCL (window of circadian low), flyan ultra-long range trip of more than12 hours and then need to land at anairport that requires specialconsiderations, for example KualaLumpur or Saanen in Switzerland.

Av8Jet does a run down toAustralia every few months, alongwith Brazil, Japan, Korea and more.

According to the company’s JohnNorris, a typical trip might go likethis: “A three legged jump to Australiaon a Falcon 2000 starts with a 7hr25mtrip to Muscat for an efficient fuelstop. The trip to Muscat takes us overthe golden alps as the sun sinksbehind us. Down over Turkey andthen west of the border of Iran

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The most distant trip I have donewas from Fortaleza, Brazil, toMatsapa, Swaziland. It was an 11.5hour flight with take off at night andlanding early in the morning, a truered eye.

Where do I start with difficulttrips? Doing worldwide operationswe often end up at places that couldbe very challenging from everyaspect of operation. With ExecuJetMiddle East I have operated fromcountries like Iraq, Afghanistan,Nigeria, DR Congo, etc.

One of the most memorableflights was from Jaipur, India, to PortHarcourt in Nigeria. Consideringsecurity warnings about travel intothe region, ExecuJet Middle East tookprecautions to provide armedsecurity for crew transportation tothe hotel. Arriving at the airport thatnight I found out that the securitywas not adequate to provide safepassage to the city. Luckily we onlyhad to spend 12 hours for crew restand ferry back to Dubai. The crewdecided to stay on the aircraft andthe pilots slept in the forward cabinand the flight attendant slept in theaft cabin – I am sure she was gratefulnot to listen the whole night to pilots snoring!

On one trip to Kabul andMazhar-i-Sharif we had a Europeanforeign affairs minister anddelegation onboard. Because of thesecurity situation in Afghanistan thecompany decided that no cabinattendant would be on the flight andthat the aircraft could not stay onthe ground for more than one hour,so we had to stay at Islamabadovernight. During the flight we pilotstried to provide limited passengerservice and this was the time when Irealised how difficult a job our cabin

attendants do. I returned to thecockpit at top of descent leavingevery drawer in the galley full ofdirty plates, cups and cutlery. I was so grateful the flight wasending because there were no moreclean glasses.

Another funny memory fromMazhar-i-Sharif was of the controllerin the tower whose English was

below every standard. Luckily it wasa clear day so we could fly VFRapproaching the airport. Unable tocommunicate properly, the onlything we understood at the end was“clear to land”. After us was a UNaircraft waiting to land with a youngEuropean first officer doing radiowork. We were in the cockpitlistening to the FO and tower notunderstanding each other. Finally,the FO got so upset and almostyelled at the controller: “You are thetower controller and you must speakEnglish to us so we can understand.”The poor controller kept yellingback: “But I am, but I am.”Afterwards we met the controller andI managed to ask him where helearned to speak English. He said“Moscow, 1983.”

ExecuJet Middle East does alldispatch and flight planning. Ourcompany has developed good

connections with regionalauthorities that enable us to getpermits quickly. I am very proud ofour dispatch department that givesexcellent service. Due to our clients’last minute schedules, we often calldispatch early hours with quitedemanding and challengingschedules.

For us almost every flight is longrange. From Middle East to Europewe are looking at six to seven hourflights on a regular basis. We haveseen a significant increase in theRussian market where most flightsare to Indian Ocean hot spots(Maldives, Seychelles and Mauritius).Also with Russian clients the FarEast is popular to destinations likeThailand, Indonesia etc.

Flights from the Middle East toUS are quite rare due to an inabilityto make direct flights from KSA, UAE,Qatar to any US cities. Due to fuelstop requirements clients mostlytake airline direct flights. Forexample, the owner of the aircraftthat I am flying on now has plans thisyear to operate regularly fromMiddle East to the US since hisbusiness interest has expanded tothe US. It all depends on the client.

It is great to see a growing marketagain and more additions to ourclient list and aircraft fleet. ExecuJetMiddle East most probably will addmore Global Express and hopefullynext year our first Global 6000. Thereare indications that the company willadd another large jet – A318 or BBJ –in addition to the Embraer Lineagewhich is already available for charter.

Darijo Napica, commander/aircraft account manager at ExecuJet Middle East

Security issues in Afghanistan highlight the important role ofExecuJet’s cabin crew“

”Desert to the horizon flying into Djanet,Algeria.

ExecuJet Middle East’s crew: used to long range filghts.

Darijo Napica is pleased to see themarket growing.

with 8hr48m non-stop for Doha toPretoria. And in the meantime wehave the longest Falcon 7X non-stopflight with 12hr45m for Moscow-Caracas. I have to say it is alwaysrewarding being able to optimise theaircraft performance and using its full potential.” Currently, Masterjetoperates a Falcon 900EX EASy, twoFalcon 7X, and an Airbus ACJ320 in itslong range fleet.

Dr Mark Pierotti, ceo at AJA,singles out long range flights fromGlasgow to Newark at a little overeight hours and Abu Dhabi toShanghai at 7hr58m. AJA does its own flight planning and dispatchincluding flight watch for all flightsoperating worldwide. “During thepast six months we have operatedslightly more than 120 sectors andflew 390 hours in total,” he says.

AJA operates two Legacy 600, twoLineage 1000 and an A318-Elite Plusto worldwide ETOPS standard.

Acropolis Aviation ceo JonathanBousfield tells of many long rangetrips, each presenting its ownchallenges. “Heathrow to Rochester,Minnesota, landing in blowing snowwith 19 passengers on board, non-stop in nine hours and 50 minutes.Iquitos in Peru was a very remotedestination with limited facilities andlimited navigation aids.”

A trip from New York to WalvisBay, Namibia, via Dakar meantarriving at a remote runway withlimited facilities where it took eighthours to re-fuel the aircraft for thereturn due to the single, very smallfuel bowser.


planning, weather andcommunication sometimes providefor some intense thinking before theflight starts, but with ouraccumulated experience and positiveattitude we overcome all thosehurdles,” Maienfisch states.

“Our aircraft are continuouslyspread all over the globe,consequently the most distantdestinations are on the other side ofthe world, in our case Australia andNew Zealand.”

Premium Jet has its own 24/7 opsdepartment, but on occasion willwork with international trip planningservices. “We flew a lot last year,especially in the second half,” saysMaienfisch. “But the trend is clearlyfor an increase of long range activitiesfor this year. The coming months willhave to show this.”

Recently Premium Jetcommenced operations with a Swiss-registered Global Express that wasjoined by a second, M-registeredGlobal Express mid-July.

Omnijet Europe is one operatorthat has carried out the taxing trip toParo in Bhutan, east of Nepal.

Flight planning is provided bySignum Aviation. “The best by amile,” according to managingdirector Stuart Payne. As a specialistin long range operations, theseflights make up the greater part ofOmnijet’s workload.

Since its expansion, Payne revealsthat the company has the capabilityto take on a further three longrange management aircraft.

DC Aviation GmbH’s most distantflight was from Buenos Aires toStuttgart, a non-stop flight of nearly14 hours. The company’s SabrinaBühler says: “We organise our flightsinternally – flight planning, overflightpermissions, handling etc. We expectthat we will carry out more long range flights this year than last.”

Gulfstream pilot Carlo Brio sayshis company is operating its GIV-SPunder Part 135 for Solairus Aviationand when in Europe is based inGeneva, mainly during the summermonths. Brio says: “We do a triparound the world almost every yearand so we have several occasions tooperate in remote and veryinteresting areas, mainly in thePacific. Some of the most unique ofthem have been the Marshall Islands,Papua New Guinea, Palau, Fiji, BoraBora and Easter Island. I would saythat the most challenging part is withflights mainly over water for morethan seven hours, with fast changingweather conditions.”

The ability to receive updatedsatellite weather is a must, Briopoints out, and parking slots are at apremium at tiny island airports. “Inseveral of these locations it may not

be that easy to arrange a parking spotfor several days so this might requiremoving the aircraft several timesduring a stay, and in some placestowing is not such common practice.”

Brio uses Universal for flightplanning and permissions inconjunction with the company’sflight dispatch department. Fewflights are destined for Europe, morefrequent flights are to the Emirates,Singapore, Hong Kong and Tokyo.“Along the route we generally stop indifferent places such as Seychelles,Maldives, Bali/Denpasar, Thailandand the Pacific rim where passengerslike to relax. When operating from theUS, based in Los Angeles, ourdestination’s mix is Hawaii, Mexico,South America and the Caribbean,with trips generally lasting for severalmonths away from home.”

The Gulfstream’s three-personcrew is pilot Brio, a second pilot and flight attendant Patricia who haslived and worked with Brio for 19years. “Unfortunately we haveproblems keeping the same firstofficer due to the long periods away.”

Brio says the company has a realneed to upgrade to an ultra-longrange aircraft and has chosen the GV,but over the last couple of years themarket has not offered a goodopportunity for a fair selling price forits aircraft so they are still waiting onan improvement in the market.

A new Falcon 900EX has joined thefleet at Heron Luftfahrt GmbH & CoKG. Christina Fries reports thatNassau was the first long rangedestination it flew to, at under ten

hours. The most difficult flight sherecalls was to Juba, South Sudan, apolitically sensitive area and anoperation that had to be plannedwithin 24 hours. “Flights are plannedinternally, but for overflight perm-ission we sometimes use agents,” shesays. “Most of our flights are inEurope and the Middle East, but wealso carry out long range flights to theMaldives, Seychelles or Africa.

“Within the month of June alone,the Masterjet fleet has been throughnorth and south America, Africa, Asia,Oceania and of course the MiddleEast,” says Edward Queffelec.

“In terms of our most distantflight, we have two interestingmilestones. We have just beenrecognised by Airbus for the longestflight ever performed with an ACJ320

After an upgrade to include a stateroom, GainJet’s staff welcome its vip B757 back into service. The 757 can now accommodate 62 passengers in vip seating and has animpressive 9.5 hour flight range. GainJet ceo Captain James McBride says: “We’ve introduced a unique product and we’re excited to see how the market welcomes it.”

Flying from Los Angeles toMoscow in mid-winter over NorthCanada required a 30-minute techstop and a crew change in Keflavik,with poor weather both at Keflavikand Moscow airports.

“Finally, the advantage of 180minutes ETOPS, allowing Europe toBarbados and return possible in allseasons, due to the 30 minutes oftime saved and the long range on thenon-ETOPS leg. Acropolis Aviation isalso approved by UK CAA for lowvisibility operations.”

Jet Aviation has seen long rangeflight numbers increase on last year’s total as a result of its growingfleet. It organises all flights internallythrough its 24-hour dispatch and ops centre.

Although aircraft ranges areimproving, the company feels thatregulatory requirements have grownconsiderably with increased securityprecautions. Conducting riskassessments, completing requireddocumentation, arranging anadequate crew and dispatching it tonew points of departure all take muchmore time than in the past — andinvolve a lot more paperwork.

Careful forward planning wasrequired last year to ensure that aflight to the remote internationalairport in Paro, Bhutan, went withouta hitch. Jet Aviation’s Gulfstream 550charter flight from Osaka, Japan, toParo took almost two months toarrange from the charter request. Thedispatch team contacted localhandler Bhutan Air to organise

Global hot spotsAFRICA

Democratic Republic of the Congo Morestable than it has been over the past decade,but violent crime and rebel activity continue todominate the country’s security environment.Crimes such as rape, murder, assault, robberyand kidnapping are common in many areas,including Kinshasa. There are conflicts in thecountry’s eastern provinces, and in North Kivu,South Kivu and Katanga. Ethno-religious fightingis a concern in the northern Dongo region.

Kenya Marked increase in terrorist incidentsand kidnappings involving foreign nationalssince late 2011. Islamist militant group hasconducted numerous attacks in North Easternprovince and several grenade attacks in Nairobiand Mombasa. These incidents have notaffected foreign travel to major cities or touristareas. Travellers should limit exposure to publicplaces in major cities and avoid trips to NorthEastern province.

Nigeria Travellers face a range of threats,including violent crime, kidnapping, extortion,terrorism and being affected by religious andethnic violence. Sectarian violence is a concernin northern Nigeria, while criminal gangs andmilitant groups pose a threat to travellers in thesouth eastern Niger Delta region. Terrorism is asignificant concern, especially in Abuja, and thecountry's northern states.Travellers shouldcarefully consider security arrangements.

South Sudan The country continues to be atodds with Sudan. The two countries fought aseries of escalating battles peaking in April-May2012. Border regions remain dangerous forforeign nationals due to the persistent threat ofcross-border violence. South Sudan also hasinternal issues, such as widespread ethnicconflict, corruption and crime.

AMERICAS

Chile Chilean students recently resumed large-scale protests in Santiago and other cities.Protests involving students often end violentlyand can result in significant traffic disruptions.Prearranged transportation with a local provider

who is knowledgeable of current conditions canmitigate threats posed by such protests.

Guatemala Beset by rampant corruption and ahigh crime rate spurred by narcoviolence.Robbers frequently target victims in broaddaylight, and violent crime is common,especially in rural areas and Guatemala City.Foreign nationals can reduce risk by avoiding thedisplay of valuables and confining travel to majortourist destinations.

Mexico Following the July 2012 election, there are concerns that members of drug-trafficking organisations may use the mediacoverage to draw attention to their groups. Tworecent incidents involved improvised explosivedevices installed in motor vehicles; oneexplosion was in Nuevo Laredo and the other inCiudad Victoria. Travellers to Mexico shouldexercise increased caution, especially neargovernment buildings, police stations andmedia outlets.

Venezuela Political tensions are mountingahead of the October presidential election;demonstrations and unrest are possible. Foreign

travellers should avoid protests and rallies, inaddition to taking precautions in view of theever-present threat from crime.

ASIA

Pakistan Remains a high risk location for allforeign travellers, especially Westerners;militants regularly conduct bombings andshooting attacks, and indiscriminate violence ishigh. Terrorist/insurgent violence plagues theentire country, especially Balochistan, KhyberPakhtunkhwa and the federally administeredtribal areas. Foreign nationals are often targetedby kidnappers. Daily protests take place acrossPakistan, especially in major cities, such asIslamabad and Karachi.

Philippines Active militant insurgent groups inthe Philippines pose a threat in the Mindanao,Palawan and Sulu regions. Militants haveattacked foreign owned mine sites and havekidnapped foreign business people in recentyears. Travellers should exercise caution in thefar south and employ secure transportation.

FrontierMEDEX provided world troublespot data

Dr Mark Pierotti, ceo of AJA.



landing permits, visas and otherspecial requirements of the CAA. Asthere is no defined landing procedurefor Paro, the IFR had to be cancelledand a visual landing with a localnavigator accommodated, resultingin some surprising twists to thestandard flight preparation.

Because weather conditions inParo are often less than ideal, threealternative flight options had to befully operational. “We also neededsomeone with in-depth knowledge ofthe terrain who could navigate andcommunicate with us, which meantretaining an experienced pilot fromthe local airline, Druk Air, toaccompany us on the flight,” saysCaptain Reto Laubscher. Procuring aJapanese visa for a Bhutanese pilotmeant getting all original documentsto the nearest consulate of Japan in New Delhi.

The navigator directed the

captains through the light cloudcover to the runway by describingvarious landmarks or referencepoints and providing exact altitudesat which to fly at them. “Pilots love to fly visually,” adds Laubscher,“because we get to do it so rarely, butour navigator knew the area like theback of his hand and knowledge ofthat kind is crucial where landingconditions are so inhospitable.”

Corporate operator Air-ServiceWerkflugdienst carries out up tothree long range flights a year.Account manager TobiasOberschäfer says that the most trickytrip so far has been inbound toMexico Toluca airport, a challengewith the high altitude profile of theairport in hot conditions. For longrange flights like these the companyuses service providers such asRockwell Collins.

Rizon Jet Qatar has conductedlong range flights as far as the eastern

coast of the US, western Africa andinto China. Each flight has beeninteresting in its own way due to thedetailed trip planning and technicalstop coordination. “The logisticsinvolved in planning the flight fromground up is challenging and it isrewarding to see satisfied repeatcustomers,” says the company.

Flights are scheduled, coordinatedand planned in-house byinternational qualified flightdispatchers. Some support servicessuch as overflight permits arerequested through third parties tosupport short notice ad-hocoperations.

Rizon Jet Qatar is increasinglyoperating beyond mid-rangedestinations and is achieving greaterexperience in managing long rangecharter requests. “Planning longrange flights requires experienceddispatchers with sound knowledge ofkey flight operational fundamentals

Kodiak buyers have colour choicesQuest Aircraft Company is offeringrefined interiors for the Kodiakaircraft. The Tundra andTimberline interiors will beavailable on 2013 models.

“We have replaced the currentKydex panels with compositepanels, which will contribute to aweight reduction and shouldimprove the useful load. We havealso refined the headliner andenhanced the soundproofing,”says Steve Zinda, director, salesand marketing. “New amenities forthe Timberline include storagepockets to the sidewall beside eachchair and cupholders, both in thecabin and the cockpit. We havealso restyled the cockpit chairs inboth interiors to include animproved headrest and have addedcentre pedestal closeouts.”

Customers will be able to selectfrom two different colour variantsin the Tundra and Timberline.Both new interiors can be installedin existing Kodiaks with minormodifications.

Caravan gains range and powerCessna has introduced the GrandCaravan EX, with almost 25 percent more engine power deliveringa 350 foot reduction in takeoff roll,a 20 per cent improvement in therate of climb, and a 10-12 knotcruise speed improvement overaverage.

“We anticipate continuedsuccess for the Caravan in businessand personal use,” says LannieO’Bannion, business leader for theCaravan. “The Caravan has provento be an incredibly reliable andversatile aircraft. This not onlyimproves performance in currentoperations, it will make the GrandCaravan EX a fantastic solution forcustomers and operations in newmarkets and remote locations.Simply put, this aircraft placesmore of the world within reach.

“While providing more rangeand power, we have also delivereda new product that will have aminimal impact on directoperating costs.”

Entry into service for the GrandCaravan EX is expected to be in thefourth quarter 2012.

Avanti evolves into MPAPiaggio Aero is to develop a newspecial missions surveillanceaircraft, the Piaggio Aero MPA

multirole patrol aircraft.Two prototypes will be

produced, with first flightscheduled for 2014. It will be basedon the Avanti II, with an enhancedairframe, increased maximumtake-off weight, additional fueltanks and a new aerodynamicconfiguration with a reinforcedwing providing an increasedsurface and higher aspect ratio.

The new special mission aircraftwill be able to fly up to 41,000 feet,with an endurance of 10 plus flighthours, a maximum range of 3,300nm and a cruise speed of 350knots. It will be able to performsurveillance of broad areas formore than six hours at low altitudein coastal or offshore waters, andits first application will bededicated to maritime patrol.

7X pax watch video on demandAssembly of the 200th Falcon 7Xhas been completed. “We areespecially proud of this milestone,”said John Rosanvallon, presidentand ceo of Dassault Falcon. “The7X remains one of the mostsought-after jets in its category.”

The 7X fleet has accumulatedover 130,000 flight hours since thefirst aircraft went into service in2007, and is in operation in 32different countries. A cabinentertainment system equippedwith business aviation’s firstinteractive 3D moving map is alsonow standard for Falcon 7Xcustomers. Known as FalconCabinHD+, it also includes the firstaudio/video on demand (AVOD)solution to be offered on a newbusiness aircraft.

Shared Gulfstream datareduces riskGulfstream has enrolled more than140 aircraft in its Flight OperationsRisk Management Service(FORMS) programme, providingoperators access to data that hasbeen proven to reduce hazards inairline operations and is nowmigrating to business aviation.

The data can be used to analyseairport-specific approachprocedures that can challengepilots and includes operationaldetails on more than 25,000 flights,15,000 in 2011 alone.

The data shows that the mostfrequently used airports byGulfstream operators areTeterboro, Dulles Internationaland Westchester County.

A IRCRAFT NEWS . . .

Islanders assembled in the UKWork has begun on the first two Britten-Norman Islander aircraft to beassembled in the UK from sub-components manufactured in Romania,rather than at the Bucharest factory itself.

The turbine-powered aircraft will be fitted out with Garmin G600cockpit and touch-screen avionics, and delivery is scheduled for 2013.The aircraft are to be test flown and delivered from the Britten-Norman’snew manufacturing facilities at Daedalus airfield, Lee-on-Solent,following which they will be disassembled and sea freighted to thecustomer for reassembly on site at destination.

Britten-Norman’s business development manager, Lara Harrison says:“We learnt a lot from our time supporting Cirrus Design with theirEuropean aircraft reassembly line and have now put a similar principal inplace for our own customers.”

Daher-Socata welcomed FrenchTBM 700 pilots Louis-Alain andAnnie Dumont to the company’sexhibit at the AirVenture Oshkoshgathering, celebrating their use of aTBM turboprop aircraft in a globe-spanning voyage.

The Dumonts participated in atrip organised by the Air Journeycompany, and the TBM 700 joinedthree VLJs on a 25,000nm flyingadventure that visited 27 countriesduring 53 stop-overs.

“This flight of a lifetime allowedus to visit many countries for thefirst time, and we could really enjoysuch a long duration trip with theTBM,” says Louis-Alain Dumont.

He says the TBM 700 gave himthe range to fly direct legs, while thelight jets needed stopovers. “My bestperformances were a flight fromMarrakech to Malta of 1,150nm,which I flew non-stop in 4h25m –while light jet pilots had to make a70 minute refuelling stop – and aflight from Cebu in the Philippinesto Hong Kong in 3h45m.”

Nicolas Chabbert, svp of Daher-Socata’s aircraft division, says moreand more TBM operators are usingtheir aircraft for long-distanceflights: “This is confirmed by ourfleet statistics, with such examples

as Wei Chen, who last year was thefirst Chinese pilot to fly around theworld in one of our aircraft.”

Short of fuelTaking long range duties for EuroflyService SpA in their stride are twoFalcon 7X and a Falcon 900.

Captain Jacopo Sagone nowpilots a Learjet 60XR, and flew aChallenger 601 for seven years, butfor Sagone, the most challengingexperience is to fly long range with ashort range aircraft.

“I am based in Italy and the mostdistant place I flew as pilot is PortoAlegre in Brazil,” he says. “I was a co-pilot on a Hawker 700. It’s a longstory but, believe me, to fly over theocean, around huge thunderstorms,with strong headwinds, with an oldand heavy aircraft and short of fuel,is a real adventure!”

Eurofly Service’s ops office takescare of normal flight planning andfor long range requirements enliststhe services of Universal.

Careful planningJan Kralik, director of ground ops atABS Jets, believes flying long haul ona Gulfstream does not offer manyinteresting stories. “You simplyshoot the aircraft almost into space

(FL 430 or even higher) and waituntil it descends in another part ofthe world. What is much morechallenging is flying a regional jetcommercially around the world.

“We currently operate fiveEmbraer Legacys under ourcommercial AOC and all of them flylong haul flights quite often. In suchcases we have to carefully plan thefuel stops, crew duties, all thelanding permissions, etc.”

The demand for long haul flightsis slightly growing year by year, saysKralik, adding that this is probablybecause people are looking forbusiness outside Europe. “And ifthey want to be free of all duties andhave a rest, they are looking forplaces around the world with no cellphone signal.”

To the limit – long distances in a smaller aircraftLouis-Alain and Annie Dumont took a TBM 700 round the world.

ABS captains enjoy a challenge


long range aircraft itself. As with mostcompanies represented in our report,trip planning is carried out in-house.“Our experience, after more than 35 years operating our own fleet, has led us develop Gestair FlightSupport brand, offering this service toaircraft worldwide.”

Language barriers are a definiteconsideration in some countries.Komal Qaiser at Jetex reports that itcan be hard to get permits whenlanguage is an issue. “In such cases,our supervisors in that particular

country have to arrange it.”Another major obstacle can be the

time it takes in some countries toprocess requests. “With the limits wework to due to so many short notice

flights, timing can be challengingwhen dealing with some countries.

“Each airport and country has itsown capabilities – they are not thesame everywhere. We need to make

our own checklist when handling aflight to each country. For example, insome countries we have dedicatedFBOs for all the services we require, inothers we use the national carrier orthe airport authorities,” Qaiser adds.

Customs and rules vary fromdestination to destination such that,in certain countries, the bar in theaircraft must be sealed prior tolanding and elsewhere, female flightattendants must be dressedaccording to the laws of that country,with their head covered before theyexit the aircraft. Most passengers areaware of these rules as they fly tothese destinations regularly, butdoing your homework beforedeparture is vital to save time, not tomention embarrassment.

A PrivatAir ops manager relates achallenging flight to Durango inColorado. The ground handler theredidn’t have the aircraft step for aB757-200, but after weeks of emailexchange they were proactive enoughto build a homemade step to allowthe aircraft to land there.


and a solid ground logistics mindset,” concludes the company.

Sister company Oryx Jet UK isincreasingly asked to operate deepinto Africa – a recent commercialcharter involved flying an Africanhead of state back home from Europe.It was a logistical challenge tocoordinate with the officials of thecountry, but rewarding to be told theyhad done a good job at the end.

The company has an ops teamwith many years’ experienceplanning long range flights, and hascontacts worldwide to obtainpermits quickly and efficiently. Forshort notice flights departing withinfour hours, this function will beoutsourced.

Oryx Jet UK has performed morelong range flights this year than lastyear and is actively promoting itscapabilities to sales brokersworldwide to encourage morebookings. The long range charterrequests received have prompted asearch for another managed longrange aircraft to deal with thedemand.

The company believes that it isvery important that the operator hasan experienced team of professionalswho know what needs to be done tooperate long range flightssuccessfully. The most important taskis to ensure a comprehensive supportprogramme down route to includemaintenance, crew healthcareinsurance and thorough reviews ofthe airfields. “For example we knowthat Kinshasa in the DemocraticRepublic of Congo has a runway thatis harsh on tyres and it is notuncommon to have to replace a tyre,so we carry a decent spares kit andhave an engineer on-call in the regionto dispatch if required. Themaintenance company keeps theitems we may need in stock,” says thecompany. “This support is pre-planned and worth the effort as ithelps solve any AOG issues quicker.”

When looking at the furthestdistance in nautical miles that one ofits aircraft has flown, NetJets Europecites Buenos Aires to Athens at thetop of the list. Globally, the companyflies to 5,000 destinations, and will gowherever clients want, as long as it isdeemed safe for them, the crew andthe aircraft. When operating toremote locations with a knownsecurity risk, a thorough riskassessment is conducted by theNetJets Europe security departmentusing intelligence from a number of sources.

Operating company NetJetsTransportes Aéreos received approvalin October 2010 to conduct extendedrange operations under commercialrules meaning that NetJets Europe isallowed to fly its twin engineGulfstream G550 aircraft 180 minutesflight time from an airport at anygiven point along a route, previouslylimited to 120 minutes. This hasenabled NetJets Europe to fly moredirect routes, with fewer fuel stops.

Manuel Tirado, Gestair FlightSupport ground ops director, saysthat the greatest distance clocked upby the operator was 6,536 miles in13hr52m from Santiago, Chile, toFarnborough in a Gulfstream V. “Butthere have been other memorablemilestones, such as when we made aworld distance record with a F900EXflying directly from Toluca, Mexico, toMadrid,” Tirado adds.

“The most challenging flights forus are the ones departing from HongKong back to Europe, due to themandatory routes in China thatincrease the distance of the flight, theflight level restrictions in Russia, andthe headwind you face all along theflight that mean we do all we can toavoid any technical landings, but ofcourse, this is not always possible.”

Gestair carries out long rangeflights almost every day, operating six

The crew celebrates a successful landing for Jet Aviation’s G550 in Paro, Bhutan:Captain Raphael Grünhage, flight attendants Mitsuko Yamazaki and Yasuhito Nakachiand Captain Reto Laubscher.

The view from an ABS jet approachingthe Marshall Islands.


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“One of the most original trips wehad to plan and operate was a trip toSvalbard, Sptizberg Island, located78° north (we are allowed to operateup to 80° north),” he says. “The flighttook place from Kiruna, north ofSweden, where we picked up ourpassengers with about 40 huskies. Wedropped them off in Svalbard, fromwhere they continued to the NorthPole. About 10 days later, we flew backto Svalbard to pick up passengers anddogs after their successful expedition.Our engineers had to create a woodenpanel in the hold of the aircraft inorder to ensure a full flat hold floor toload the boxes with all the dogs.”

During one flight from Hawaii toAustralia, PrivatAir had planned a fuelstop on an exotic island in the Pacific.The aircraft was half way to the fuelstop when a call came intothe Geneva office from the handlingagent that no more fuel was availableon the island. All ended well though,when an alternative island wherethere were some fuel supplies was

found and the crew contacted viaStockholm radio and advised to re-route to the new fuel stop.

Pre-planning is the backbone ofany successful internationaloperation, but even more imperativeon a multi-leg long haul trip, stresses

Greg Linton, master trip owner,Universal Weather and Aviation Inc.“The more legs a trip has, the morecontingencies you need to preparefor. I try to help my clients thinkbeyond what’s planned because ifthere is one consistency about long

haul ops it’s that plans will invariablybe altered at some point. One issuethat I’ve seen happen repeatedlyinvolves crew visas and tech stops.For most countries you don’t need acrew visa if you are just stopping andrefuelling. The problem arises whenthings change and that tech stopbecomes an overnighter because ofbad weather or a late passenger. Nowit’s too late and you’re in a jam.”

A good example of this happenedin Russia. A crew was going fromnorth west US and tech stopped inPetropavlovsk for fuel on its way toAstana. En route from Petropavlovsk,they were advised that Astana’sweather was down and they wouldn’tbe able to land, so they stopped inNovosibirsk. Linton explains: “Wewere able to get them a landingpermit for Novosibirsk, but becausethey didn’t have visas for Russia(Russia requires visas if makingconsecutive tech stops on the sametrip), they had to overnight until theauthorities would – under specialconsideration – issue visas to

PrivatAir’s crew are no strangers to snowy destinations in far flung places.

everyone.” The passengers wereallowed to go to a hotel in town, butthe crew was ordered to stay in acramped hotel near the airport with aguard outside their doors.

Laura Everington is Universal’smanager of regulatory services andhas plenty of knowledge about the pitfalls of long distance travel: “A commonly overlooked andpotential trip stopper is the TSA(Transportation Security Admin-istration) waiver for non-USoperators travelling to the US. Duringa long trip with a single stop in the USa crew will overlook obtaining a TSAwaiver because it’s not required forforeign operators making just onestop in the US.

“Recently, there was a scenariowhere a foreign crew had planned allof the details of an around-the-worldtrip perfectly, with layover in LosAngeles for crew rest. However, thepassengers decided that they wantedto go on to Las Vegas before leavingthe US, which requires a TSA waiverthat had not been applied for.Subsequently the crew were in theuncomfortable position of explainingto the passengers that they had notprepared for all contingencies.”

Everington points out that,although a security briefing on everycountry on an itinerary may havetaken place before the trip, situationscan change rapidly. “As we have seenin the recent Middle East uprisings,political and security situations candeteriorate. What was a safe stopthree days ago, might not be now. Didyou plan for an alternate? Did youapply for landing permits just in case?If not, you could be delayed.”

Because of the myriad of issuesthat can arise, it’s almost impossiblefor a crew to plan everything on theirown, so Everington recommendsworking with a provider that isavailable 24/7. “A handler on theground is a great source of localinformation, but they’re not alwaysavailable at all hours, and whenthings go wrong in the middle of thenight, you’re going to want someoneyou can call on with answers.” ■


1. Remember that alternates can abe long distance away

2. Planning in advance is essential,paperwork can be extensive

3. Check out the operational hoursfor relevant airports (including enroute alternatives)

4. Check out any active NOTAMsrelevant to concerning airports

5. Calculate aircrew duty timescarefully

6. Arrange all overflying and landingpermits in plenty of time

7. Be aware of differences incultures and law

8. Remember that English may notbe spoken, patience is key

9. Large companies have basesworldwide that give localknowledge

10. Updated satellite weather on theflight deck is essential

11. Apply for landing permission ingood time, depending ondestination airport

12. Arrange fuel release in advance

13. Employ experienced dispatcherswith sound knowledge ofoperational fundamentals

14. Find out all you can aboutconditions/services at thedestination airport

15. Make sure your planningdepartment is available 24/7.Situations can change overnight.

Compiled with help from all our pilotcontributors, and flight support experts atJetex and Universal Weather & Aviation.

Top tips for long-range operations:


As a former colonial and seafaringnation, Portugal’s social andcommercial links around the worldand outward-looking perspectiveensure that it retains a considerablerequirement for business aviationservices. As a full member of the EUand the euro currency it has alsobeen a popular place for inwardinvestment.

In common with much ofsouthern Europe it has, however,faced challenging times in recentyears. The single currency’sdifficulties saw Portugal back inrecession in 2011 as it became thethird country to receive a financialbailout from the EU.

Eurocontrol figures for businessaviation movements in Portugal showthat traffic has been directly affected,from a peak of 47.8 movements perday in 2007, dipping to a low of 39.1 in 2009, and settling around 42.9 perday last year.

For several years now the top fourairports have accounted for the greatmajority of business aircraftmovements, from Porto in the northto Faro in the south, and Cascais andLisbon around the capital.

There is a good diversity of fixedwing and helicopter operators, andLisbon famously provides theoperational headquarters for theNetJets Europe fractional ownershipprogramme and its fully Portuguese-registered fleet of well over 100 jets.The NetJets aircraft and crewsthemselves are based at airportsspread throughout the continent.

The largest based charter operatoris the Omni Group, which includesthe commercial aircraft operationWhite Airways, Omni Taxi Aéreo andWhitejets, as well as engineeringcompanies and the Groundforce ONEhandling organisation.

Omni Aviation commercialdirector Pedro Caneira reports thatthe company is facing up to the harsheconomic environment well: “Due to our growing reputation, wemanaged to attract new clients whocompensated for the downturn in the economy.

“We are sure that we are one of the

companies where clients get a fasterresponse to quotes and flightchanges. Our sales team has acomprehensive operationalbackground and that makes a bigdifference, since we do not requireany support from other departmentsto solve the largest part of theoperational issues,” he says.

The company has three AirbusACJ319s, a Falcon 900B, a Challenger300, three Learjet 45s, a Learjet 40, aLearjet 31 and a Bell 222 helicopter,with bases at Lisbon and Cascais. Thisprovides the capability to undertake awide variety of missions: “Due to thenature of our activity, we perform‘unusual’ flights quite often,” saysCaneira. “We recently performed apolar air cruise with our 48 seater. Itwas the first time we had ever landedin Greenland and in Svalbard.”

Omni Aviation also runs an EMSoperation in Africa and the MiddleEast with two of the Learjet 45s indouble stretcher configuration.“These flights are demanding from anoperational point of view and requirethe best possible planning and flight support. We fly to manylocations that we didn’t know evenexisted,” Caneira says.

The latest addition to the fleet isthe Falcon 900 and it is reported to beperforming well, contributing to anoverall increase in the global flighthours flown within the fleet.

Caneira praises his entire team:“Our crews play a vital role in our on-site operation. Our ops need to

Some thrive through diversity, others by specialisation


Avolus expands jet card programmeAvolus has expanded its Jet CardEurope programme, making itavailable from its Monaco andMoscow offices in addition toLondon, New York and Bangkok. Aten-hour variant has also beenintroduced for a limited period toencourage clients wanting to makea smaller commitment.

Jet Card Europe provides userswith hours of flight time for asingle, up-front payment, and isavailable in three cabin sizes, light,medium and large, with no hiddenfuel or airport surcharges.

“Jet Card Europe was initiallylaunched in partnership with UScharter company Jets.com and wastargeted at US-based clientstravelling in Europe,” says Avolusfounder and ceo Alexis Grabar. TheJets.com partnership is reported tobe very successful, drivingturnover in the US/UK region up250 per cent in the first six monthsof 2012 versus the same period in2011. “We were not surprised thatthe programme quickly attractedthe attention of our Russian andEuropean clients. Our analysisshows that it has the potential ofgrowing to 20 per cent of ourprivate jet turnover,” Grabar adds.

Air Charter Service leadsthe way into ChinaAir Charter Service has officiallyopened a Beijing office, becomingthe first of the global charterproviders to have a Chineseregistered business.

ACS has had a presence in thecountry for some time now, but thecreation of an official companymarks a major step in the broker’splans for internationaldevelopment. “We are very proud

to be the first major brokerage tohave officially established anoperation in China,” says ChrisLeach, chairman and founder.“This business is built on theprinciple of offering our customersthe highest levels of servicepossible, therefore having aChinese registered company andoffice is essential. It is simply notan option for us to use GSAs orother representatives.

“Having people in China whoknow the local industry and canspeak local languages is a must. Somuch of our expertise is based onthe ability to communicate quicklyand accurately with operators andclients all around the world. Thiscan only be achieved with anofficial presence and I know ourcustomers will recognise thebenefits of working with a Chinesecompany, as opposed to just arepresentative in China.”

Beijing is the company’s secondoffice to open in Asia this year,with ACS India opening forbusiness in February. Moreopenings are planned throughoutthe rest of 2012 and 2013.

CHAR TER BROKER NEWS . . .

Winners at the BACA Golf Day were Tony Coe of Aviation Complete, PhilipThompsett of Classic Aviation Services and Chris Buckley of Danish AirTransport. (Photo: Steve Downing).

Omni Aviation commercial director Pedro Caneira and sales executive Bruno Pires.

Major business aviation airports*

1. Cascais Tires LPCS

2. Lisbon LPPT LIS

3. Porto Francisco sa LPPR OPO

Carneiro

4. Faro LPFR FAO

5. Braga LFBR BGZ

* ranked by the number of handler, charter,

maintenance, sales and training organisations

based at each.

Leading fixed-wing charter operators**

1. Omni Aviation

2. Airjetsul

3. White Airways

4. Heliavia

5. Air Nimbus Executive Jets

Leading helicopter charter operators**

1. HTA Helicopteros

2. Omni Aviation

3. Heliavia

** ranked by number of aircraft for charter

Leading maintenance centres***

1. Aerotecnica

2. OGMA

3. MESA Technics

*** ranked by number of aircraft types covered

Data extracted from the Handbook

of Business Aviation in Europe,

and the EBAN reader roster.

Business aviationin Portugal by the numbers

18 business aviation airports

22 business charter operators

13 business aircraftmaintenance organisations

CS 258 business aircraft onthe Portuguese register

PORTUGALREGIONALREVIEW

Cristina Becken, Safeport handlingmanager.

BACA golf day dodges the rain The Baltic Air Charter Association has declared its annual Golf Day inJuly a rousing success, with 21 different companies represented in theform of seven trios.

This year, the group teed off at the Waterfall Course in ManningsHeath, Sussex. Despite heavy rain battering the UK in the run up to theevent, conditions were good and Steve Wells, a BACA council member,referred to the greens as “fast and true”.

The games were competitive, but BACA reports that the contestproved to be a tremendous networking opportunity. The final teamfinished the 18th at half past four, just in time for the evening’scelebrations; a three course dinner and awards show.

Prizes were given to the top three teams and players. Philip Thompsettscooped first place in the individual stake, scoring a whopping 45 pointsdespite a handicap of 24.

ACS founder Chris Leach recognisesthe importance of local languagecapabilities.


provide accurate data for everymission as mistakes can be veryexpensive in this business and,finally, our sales team needs to befully available and trusted by ourclients. When these three key factorsare in sync, success is assured. For the future we will continue doingwhat we know best – keeping clients satisfied!”

Omni’s subsidiary groundhandling company operates underthe name Groundforce ONE, and hasstations at Tires, Lisbon, Oporto andFaro, as well as Sal and Boavista inCape Verde.

Groundforce ONE’s RicardoPereira says that the stations handleon average 2,300 aircraft a year in all.“We keep growing on a daily basis as aresult of our client-oriented strategyand the multiple advantages that weoffer to our clients,” he says.

Further growth may need to comefrom overseas, however: “At themoment we are cooperating with anOmni Aviation Group company inCape Verde and there are also somegood chances to further expand thehandling business in Africa and to theMiddle East.”

Pereira says the company is theonly ISO 9001 quality certifiedexecutive handling agent in Portugal,since achieving the status in June. Ithas two brand new FBOs at Lisbonand Cascais. “The investment madein these FBOs is part of our qualitypolicy to serve even better ourpassengers and crews,” he adds. “Intoday’s business aviation it isessential for an operator to be

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efficient and economic service.”Being part of a group with an

aircraft operator alongside is also anadvantage, Pereira believes. “Whenthe Omni fleet is not available, weregularly contact Groundforce ONEclients to perform flights for Omniwhen they are parked at our locationsin Portugal and Cape Verde. It’s a good opportunity to further optimiseour clients’ operations, namelyempty legs, and on the other hand we also give an economical solutionto Omni clients. It’s all part of a win-win cooperation.”

Having multiple bases and being amember of a large group also meansthat Groundforce ONE has anadvantage when negotiating withsuppliers, and achieving a highvolume of traffic is clearly vitallyimportant.

But at the major airports inPortugal there is plenty ofcompetition for business. Safeportsays it is the number one in Lisbon,because it assists NetJets, which hasthe largest number of movements atthe airport.

“We distinguish ourselves fromother handlers because we have the largest and most modern FBOthat welcomes passengers and crew, located next to the landingzone of private aircraft,” says SilviaMirpuri. “We also have a new fleet of vehicles for transport ofpassengers, crew and their baggage,and modern equipment for waterand toilet services.”

Safeport handles all types ofbusiness aircraft, recently right up toA319CJ, BBJ, Falcon 7X and Global5000 XRS, and even military aircraftsuch as the C130 and ERJ-145.

As well as representation at othermainland Portuguese airports, it also

has a presence in Cape Verde. In totalthe company looks after around 1,500movements per year.

“Safeport competes with otherFBOs by keeping up the high qualityof the services provided to our clientsand keeping staff trained, and we aresure that we are different because wealways try to satisfy our clients’requests – but never forget securityand safety,” says Mirpuri.

In the most recent quarter to June2012, the company handled 321movements, compared with 277 inthe same period last year. It has beenselected by Universal Weather andAviation as its preferred handler,recently assisted flights visiting thePortuguese part of the Rock in Riomusic festival, and claims to have themost modern uniforms of all thehandlers.

Another handling organisationwith big ambitions is JetBase. Chiefoperating officer Filipe Carvalhoreports that his company has growngradually to the point where ithandled over a thousand flightsduring 2011. Now his objective is tocreate real FBO facilities at airports inPortugal, and to expand the JetBasebrand internationally as well.

assisted by a handling agent thatoffers a well-equipped FBO toaccommodate passengers and crews.

“Could you imagine in the case of an aircraft technical problem or bad meteorological conditionsleaving vip passengers in the airport terminal?”

Coping with tough economic timesalso brings its rewards, the companysays: “The worldwide economicsituation is obviously affecting thebusiness aviation sector but it isduring these hard times that we needto optimise procedures to provide an


The 2012/13 EBAN Handbook ofBusiness Aviation in Europe is out now, and gives details of many more Portuguese charteroperators. It also lists businessaviation facilities and servicesincluding airports, FBOs andmaintenance centres.

The details can be accessedonline through a search of aircraftoperated or the airport bases. Formore information please visitwww.handbook.aero

Comprehensive data for Portugal online

free-of-charge

PORTUGALREGIONALREVIEW

The company says it has infra-structure at the airports in Lisbon,Porto, Faro, Cascais and Beja, and hasbased handling staff in Madeira, theAzores, Guinea, Cape Verde, Sao Tome,Angola and Mozambique.

Carvalho sees three mainchallenges ahead: “There is an excessof players resulting from a breach ofregulations, and the regulator itselfstates that it lacks resources toenforce regulation of this type ofaviation; the fact that JetBase doesnot have facilities airside at Lisbon,Porto and Faro airports; and the lackof terminal buildings exclusively forbusiness aviation.”

Bela Palma, director of handling,adds: “At the moment in Portugalthere are only two official full groundhandling agents per airport. Thesecompanies are SPDH (akaGroundforce) and Portway and theremaining companies operating,including ourselves, are licensed butare limited in our activities. Thismeans that we have to resort toagreements with the two maincompanies.

“The main problem is that theowners, or main financial partners, ofboth of these companies are state-owned companies which have to beprivatised as soon as possible. This isdue to the EC monopoly regulationsand the IMF bailout instructionswhich require that these companiesstart making money privately and notdepend on the state,” says Palma.

“At the beginning of 2011, the stateissued a decree with the intent tofurther license two companies perairport, for full ground handling forprivate and business aviation.Unfortunately the tenders for theselicences are on standby until theyhave sorted the privatisation issues ofthe two state-owned companies.

“As such, we are reticent to makefurther investments until we havemore clarity and certainty of thelicences.

“We do sell services such as flightsupport, charter brokerage services, avast range of services for generalaviation handling and supervisoryservices for commercial carriers.”

Palma concludes: “We plan toexpand our facilities only once thePortuguese Civil Aviation Authoritiesresolve the handling situation inPortugal. There are several tenders tobe released for ground handling inthe commercial aviation sector, andonly once that has been resolved willthey release the tenders for theexecutive/general aviation groundhandling sector.” ■

Safeport’s fleet of vehicles is ready to transport crews and their baggage.

Omni director of flight operations Carlos Saraiva, himself a Challenger 300 andLearjet 45/40 captain, shaking hands with Groundforce ONE Cascais station managerKathya Botelho alongside an Omni aircraft.

Omni’s variety of aircraft enable it toundertake a wide range of missions.

Marco Bessa, JetBase Porto represent-ative, in his element on the ramp.


Aircraft for sale

Special packages are available for advertising aircraft for sale in EBAN and on our web site(www.ebanmagazine.com). Picture adverts (40 words of text plus colour picture) cost £75 each. Youcan also choose our new display advertising option for larger inventories.

MarketplaceContact Mark Ranger on: +44 (0)1279 714509 [email protected]

BOMBARDIER

Challenger 604

S/N 5364, 5,903 TTAF, engines oncondition. Collins ProLine IV, HoneywellEGPWS, Collins TCAS II w/Change 7.Dual Collins FMS-6000 FMS w/dualGPS4000, DVD, VCR, 9 Pax. Tel: +1 403291 9027 John Hopkinson & Associates.Web: www.hopkinsonassociates.com.Email: [email protected]

Challenger 604

1999, D-AFAC, 1999 S/N 5416 | EU-OPS 1.Available for sale or lease. 4900 hours. GE OnPoint, MSP Gold, Auto-Throttle. 12 pax interior with extended cabin.Contact: Thierry Huguenin - at +49 91136009 375 or +1 561 771 1322. FAI rent-a- WE HELP AVIATION SALES PROFESSIONALS

GENERATE DEALS

Information that moves you forward

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jet AG. Web: www.rent-a-jet.de . Email:[email protected]

Global Express

D-AFAM, Entry into service in 2000, S/N9028 | EU-OPS 1. Available for sale orlease. 4,733 hours. Smart Parts Plus, R/RCorporate Care. Brand new interiorincluding woodwork and fresh 8C in-spection. Trade-ins welcome! 14 pax + 2-seat crew rest area configuration.Forward and aft lav. Contact: ThierryHuguenin. Tel: +49 911 36009 375 or +1561 771 1322 FAI rent-a-jet AG. Web:www.rent-a-jet.de. Email: [email protected]

Learjet 55

1984, D-CUNO, 1984, S/N 108 | EU-OPS1. Available for sale or lease. 12667 hours.MSP-Gold. 7/8 pax configuration w/5

9027 John Hopkinson & Associates. Web:www.hopkinsonassociates.com. Email:[email protected]

Citation Ultra

Citation Ultras available. HoneywellPrimus 1000 3-Tube EFIS, HoneywellGNS-XLS FMS, Honeywell MKVIIEGPWS, Honeywell TCAS II w/Change 7,w/ski tube. Recently Permaguard.Recently refreshed interior. Fresh phase1-5. Zero engine option. Tel: +1 403 2919027 John Hopkinson & Associates. Web:www.hopkinsonassociates.com. Email:[email protected]

OUR NEXT ISSUE:SEPTEMBER 2012

FINAL BOOKING DATE:AUGUST 28th

single seats, a double bench and beltedlavatory seat. Contact: Thierry Huguenin- at +49 911 36009 375 or +1 561 771 1322.FAI rent-a-jet AG. Web: www.rent-a-jet.de . Email: [email protected]

Learjet 55C

1989, D-CFAZ, S/N 136. EU-OPS 1.Available for sale or lease. 7,215 hours.MSP-Gold. Extended fuel capacity to7705 lbs. Delta Fins. New overall whitepaint July! 7 pax configuration. Lear 60layout with lavatory in the back. Contact:Thierry Huguenin. Te: +49 911 36009 375or +1 561 771 1322 FAI rent-a-jet AG.Web: www.rent-a-jet.de . Email:[email protected]

CESSNA

Citation S/II

1985, Airframe TT: 8,576, Cycles: 6,755,TSO: 1,304, Pro Line II, GNS-XLS, GPWS,CVR. New windows 2007, RVSM, Freonair, cosmetics refreshed & Perma-guarded. Looking for offers. +1 403 291

This is a leadership position with responsibility for the profit-and-loss performance of the regional Business Aviation business and management of the regional sales team. The primary focus of this role is to increase the Business Aviation market penetration in the EMEA region.

Specific responsibilities include:

market penetration in the EMEA region.

implement the region’s annual business plan for Bulk and Contract sales.

global Aviation supply teams on developing and building self-supply alternatives in the region.

role for Business Aviation in the various countries within the EMEA region.

The successful candidate will have:

a senior level to customers within the aviation industry.

team within the aviation industry.

medium to long-term strategies to increase market share and revenues within the aviation industry.

Cover Letter to Nathan Crompton at [email protected] The closing date for applications is the 31st August 2012.

DIRECTOR, BUSINESS AVIATION MARKET DEVELOPMENT EMEA (LONDON)

www.wfscorp.com©2012 World Fuel Services Corporation.

World Fuel Services currently requires a Director, Business Aviation Market Development EMEA to oversee sales growth and strategy development of its business aviation business unit.

Career opportunities

Job advertisements can beplaced at a cost of UK£52 persingle column centimetre, theminimum depth being fivecentimetres.

Job opportunity advertisementsare also included on the EBANweb site free-of-charge.

Advertise for key staff in EBANIf you are looking for flight crew, seniorsales or operations staff, then EBANbrings your message to the right people.

A single rate brings your position to theattention of our readers in the printed

and digital editions of EBAN and also onour web site.

For more information, contact MarkRanger:[email protected]

Coming upin EBAN

September

- ILA Berlin andBGAD12 show issue

- Cabin class piston twins

- Business aviation inGermany

October

- NBAA show issue- Social media andbusiness aviation apps

- Business aviation inPoland

©2011 HAWKER BEECHCRAFT CORPORATION. ALL RIGHTS RESERVED. HAWKER, BEECHCRAFT, AND SUPPORT PLUS ARE TRADEMARKS OF HAWKER BEECHCRAFT CORPORATION.

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THERE’S MORE TO PAINT THANMEETS THE EYE.

At Hawker Beechcraft, we see paint as your aircraft’s first line

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the value, integrity and safety of your aircraft. That’s why we’ve

invested millions in a state-of-the-art paint facility in Chester, UK

(EGNR). When you see paint through our eyes, you’ll understand

why Europe’s leading business aircraft owners choose Hawker

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european business air news august 2012

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