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Online penetration

Cross border as a % of total

VOC 2.0 – “Attract shoppers from outside of Europe”

BEST IN EUROPE – “Boost cross border sales within Europe”

WORLD CLASS HOME MARKET –“Accelerate domestic growth”

“Do nothing”

20128.8%

6.1% Total

NLEuropeWorld1

9.80.60.0

10.4

202024.4%

15.1% Total

NLEuropeWorld1

28.22.52.5

33.2

202021.6%

4.1% Total

NLEuropeWorld1

28.21.10.0

29.3

202022.5%

8.1% Total

NLEuropeWorld1

28.22.50.0

30.7

202014.3%

6.1% Total

NLEuropeWorld1

18.31.10.0

19.4

Current state

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