euro air transport it summit 2018 sita...1 international air transport association 2018 euro air...
TRANSCRIPT
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1 INTERNATIONAL AIR TRANSPORT ASSOCIATION 2018
Euro Air Transport IT Summit 2018SITA
Pierre CharbonneauDirector
Passenger and Facilitation (IATA)
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Annual Passenger traffic likely to double by 2035 Possible additional 3
billion with relaxing of regulations
Even if protectionism picks up, still 50% more passengers travelling than today
Source: IATA/TE Passenger Forecasting service
Today3.8 billion
In 20 years7.2 billion
Copyright @ 2018 IATA, All rights reserved.
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3
GLOBAL PASSENGER SURVEY
HIGHLIGHTS
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My time is…“my Precious”
I want to know what is happening
with my flight
I am ready to go digital
I am in full control when new technologies
are availableWhen in-flight,
I want to beentertained
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Emerging Themes
• Distributed, secure entry gates located within cities
• Choice for baggage drop / collection
• Use of smart technologies and e-commerce
• Walking pace processing through airport terminal
• Automation used for ramp operations
• Environmentally friendly facilities and operations
• Predictive data analytics for optimum airport management
• Passengers personalize the journey from home to destination and back
• End to end tracking of shipments and baggage
Key IATA projectsBaggage TrackingNDC/One OrderDigital Cargo Transformation
One ID & Smart SecurityIntegrated Ground OpsStB Ideation – AutomationCargo Transformation
StB Ideation- Open APIIndustry Data ModelsTravel Comms
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6 INTERNATIONAL AIR TRANSPORT ASSOCIATION 2018
01Pre-travel
05Authorisation to proceed
02 Ticket
Issuance
03Check-in
04Document Scanning
06Baggage
processing
07Immigration exit control
08Security access
12Immigration entry control
09Security
screening
10Flight re-booking
11Boarding
13Baggage collection
14Customs
Document Check
Transfer
Departure
Flight
Arrival
Fast Travel
PASSENGER IN CONTROL
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7 INTERNATIONAL AIR TRANSPORT ASSOCIATION 2018
Fast Travel Program
91.66% 45.71% 76.26%
57.87% 57.45% 64.97%
Q3 2018 Report Global Fast Travel Penetration 45.94%
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8 INTERNATIONAL AIR TRANSPORT ASSOCIATION 2018
96 countries 41 countries 34 countries
71.17%Regulatory enablement
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9
WELL-INFORMED PASSENGER
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Open API / Travel Communication
10
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Project Timeline
• The project foresees to have first a specification available for pilot testing in December 2018
• First version of a standard in June 2019
• Recommended Practice will be sent to the PSC for approval in October 2019
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Identity Managementin the Passenger Process
VALUE OF TIME
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Today: a fragmented and siloed approach
28-Sep-18 One ID introduction 13
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One ID: breaking the silos
28-Sep-18 One ID introduction 14
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Legacy process
At every touchpoint Who are you? [Are you who you say you are?] How do we handle you?
28-Sep-18 One ID introduction 15
A fundamentally different approach
As early as possible in the process (ideally off-airport) Who are you? Are you who you say you are?
At every subsequent touchpoint We recognize you, and we have
already determined how to handle you in this process step
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Passenger data confirmed & ID verified
Bag Drop
Border Control(outbound)
Security
Self-boarding
Border Control(inbound) Authorization to travel on flight back
Single biometric travel token for all travel transactions
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What are we aiming to achieve?
28-Sep-18 One ID introduction 17
harmonizationstandards
recommended practicesinteroperability
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28-Sep-18 18
Project planning and deliverables
2018
Initial guidance documentation on key One ID components including initial identification of possible Standard and/or Recommended PracticesDevelop an airline industry business case (including quantitative cost/benefit
analysis where possible)KPI’s to measure impact on industry
2019• Produce guidance documentation on full One ID concept, and draft Standard(s)
and/or Recommended Practice(s) as appropriate• KPI’s measured at airports where One ID has been implemented.
2020• Appropriate Standard(s) and/or Recommended Practice(s) approved by
standard-setting authority/ies• Guidance documentation endorsed
One ID introduction