eu training

8/10/2019 EU Training

1/24

ISO / IEC 17020 : 2012

Conformity assessment Requirements for the

operation of various types of bodies performinginspection

1


2/24


3/24

Scope, Norm Refs, Terms

1. ScopeCompetence, impartiality and consistencyThe stages of inspection2. Normative referencesISO/ IEC 170003. Terms and definitionsInspection and NotesProduct s are not only engineering productsInspection system and inspection schemesImpartiality and notes Appeal and complaint


4/24

4 GENERAL REQUIREMENTS


5/24

4.1 Impartiality & independence

Risks to impartiality on an on going basis Top management commitment Independent to the extent that is required with regard to conditions

under which it performs inspection Third party Type A First party or second party or both separate, identifiable and supplies

to parent - Type B First party or second party or both identifiable but not necessarily

separate - supplies to parent / others Type C


6/24

4.2 Confidentiality

Legally enforceable commitment Information placed in the public domain Releasing confidential information

Information about the client obtained from other sources


7/24

5 STRUCTURAL REQUIREMENTS


8/24

5 Structural Requirements

5.1 Administrative requirementsLegal entity or part of a legal entity Adequate provision to cover liabilitiesContractual conditions

5.2 Organisation and managementStructured and managed to safeguard impartialityOrganised and managed to maintain capability to perform inspectionNote regarding exchange of information with other inspection bodiesTechnical manager(s) & deputies (discuss one person inspection bodies)Description of the job(s)


9/24

6 RESOURCE REQUIREMENTS


10/24

6. 1 Personnel

Defined competence requirements Sufficient number of persons Qualifications, training, experience and knowledge

Selecting, training formally authorising and monitoring Monitoring Records Remuneration of inspectors All personnel ( including sub contractors) to act impartially and

maintain confidentiality


11/24

6.2 Facilities & equipment

Suitable and adequate facilities and equipment Rules Equipment having a significance influence on the results of inspection

Identification Calibration Traceability to national, international standards Reference standards Suppliers, in coming goods and storage

Computers and automated equipment Integrity and security of data Defective equipment


12/24

6.3 Sub contracting

IB shall itself normally perform inspections Sub contractor must be competent Note: contracting in people is not sub contracting

Inform the customer Responsibility for determination of conformity rests with the inspection

body Records of competence of sub contractors


13/24

7 PROCESS REQUIREMENTS


14/24

7.1 Inspection methods & procedures

Inspection requirements, methods and procedures Documented instructions, sampling procedures Non-standard methods

Contract or work order control system Verification of information supplied by others Recording of observations made during inspection Calculations and data transfer Carrying out inspections safely


15/24

7.2 Handling inspection samples &

items

Identification and preparation Notifying abnormalities Procedures to avoid deterioration and damage


16/24


17/24

7.4 Inspection reports &certificates

Retrievable reports / certificates Content of inspection reports (see Annex B for optional elements)

Conditions for issuing inspection certificates without including results


18/24

7.5 Complaints & appeals

Documented process Availability to interested parties Responsibility for decisions

Non discriminatory


19/24

7.6 Compliant & appeals process

The handling process Verifying the information to validate the complaint / appeal Acknowledging receipt, reporting progress and outcome

Independence of personnel who make decisions Giving formal notice of the end of the process


20/24


21/24

8.1 Options

A management system that is capable of achieving the consistentfulfilment of the requirements of this international standard ( i.e. ISO /IEC 17020)

Option A Specified requirements ( 8.3 8.8 and 7.5 and 7.6)

Option B A management system in accordance with the requirements of ISO

9001, and that is capable of supporting and demonstrating theconsistent fulfilment of the requirements of this internationalstandard (i.e. ISO / IEC 17020)


22/24

8.2 Management system documentation(Option A)

Top management Control of documents Control of records

Management review Internal audits Corrective actions Preventive actions


23/24

Annex A ( Normative) Independencerequirements

Requirements for inspection bodies ( Type A) Requirements for inspection bodies ( Type B) Requirements for inspection bodies ( Type C)


24/24

Annex B ( informative )

Optional elements of inspection reports and certificatesDesignation of documentDescription of the work orderedWhat has been omitted

Inspection methods & proceduresEquipmentSampling methodsWhere the inspection was carried outEnvironmental conditions

Statement on inspection resultsStatement on conditions for reproducing the reportInspectors mark or sealNames / identification of those who performed the inspection

eu training

Documents