ethics framework for manager
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Business EthicsTRANSCRIPT
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Ethics in Business
Prof. C. Panduranga Bhatta Indian Institute of Management Calcutta
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Major Issues
• Crisis of Ethics
• Five Principles of Ethical Power for Organisations
• Mission Statements of Ethical Organisations
• Strategic Pursuit of Human Needs
• Ethics of Yoga and Buddhism
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Crisis of Ethics
• Manifestations
• Actors
• Consequences
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Manifestations
• Dishonesty
• Greed
• Arrogance
• Selfishness
• Consumerism
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Actors
• All sections of the population across the world
• Business
• Government
• Social Services (NGOs)
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Consequences
• Social Unrest
• Low productivity
• Poverty and chaos
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There neither is a separate ethics
of business, nor is one needed
-Peter Drucker
Business Ethics
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Five Principles of Ethical Power for Organisations
1. Purpose
2. Pride
3. Patience
4. Persistence
5. Perspective
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1. Purpose
The mission of the organisation is communicated from the top.
The organisation is guided by the values, hopes and a vision that helps to determine what is acceptable and unacceptable behaviour.
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2. Pride
People in the organisation feel proud of themselves and of their organisation. When they feel this way, they can resist temptations to behave unethically.
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3. Patience People believe that holding to their
ethical values will lead them to success in the long term.
This involves maintaining a balance between obtaining results and caring how they achieve these
Short term gain long term pain Short term pain long term gain
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4. Persistence
People have commitment to live by ethical principles. They are committed to their commitment.
They make sure their actions are consistent with their purpose
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5. Perspective Managers and employees take time to
pause and reflect, take stock of where they are, evaluate where they are going and determine how they are going to get there.
-Kenneth Blanchard and Normal Vincent Peale
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Mission Statementsof Ethical Business Organisations
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Guiding Principles of JRD TATA
• hard work• striving for excellence• fairness and honesty• good human relations• serving the needs/interests of the
country and its people
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Tata Steel Vision & Mission
Our Conduct
By providing a safe workplace,
respecting the environment,
caring for our communities and demonstrating high ethical standards
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The Seven “Spiritual” Values of the Matsushita Electric Company
1. National Service through Industry2. Fairness3. Harmony and Cooperation4. Struggle for Betterment5. Courtesy and Humility6. Adjustment and Assimilation7. Gratitude
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Profit next, Safety first
Disney
Profit next, Safety first
Disney
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With utmost respect to Human Values,We promise to serve ourCustomer with Integrity,Through a variety of Innovative,Value for Money, products and services,By Applying Thought, day after day’
Our Promise to Customer
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C-LIFE Values
C- Customer Delight
L- Leadership by Example
I- Integrity and Transparency
F- Fairness
E- Pursuit of Excellence
-Leadership @ Infosys, 2010
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Ethics of Yoga&
Buddhism
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Patanjali’s Yoga
Yama (Inter- Personal Ethics)
Non-Violence (ahimsa)
Truthfulness (satya)
Non-Stealing (asteya)
Celibacy(brahmacharya)
Non-Grabbing (aparigraha)
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Patanjali’s Yoga
Niyama (Intra- personal- Discipline)
Physical and Mental Cleanliness (shaucha)
Happiness/Contentment(santosha)
Hard work (tapa)
Self-Study (swadhyaya)
Surrender to Higher Power(ishwara pranidhana)
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Practical Morality of Lord Buddha
(The Middle Path- which lies between the two extremes, viz, extreme pleasure-seeking and extreme asceticism)
Harmonious development of the multiple dimensions of the human personality (PQ, IQ, EQ & SQ)
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B Schools’ Vision and Mission Statements
• “Educate leaders who make a difference in the World” -Harvard
• “Educate leaders for Business and Society” -Yale
• “Develop innovative, principled, and insightful leaders who change the world” –Stanford
• “Develop innovative, ethical and caring future leaders”-IIMC
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Rethinking the MBA,Srikant Datar, David A Garvin, Patrick G Cullen, Harvard Business Press,2010
Knowing, doing and being Being part includes:
Values, attitudes, beliefs that constitute one’s character & worldview, being aware of the line between right & wrong, the preferred treatment of others, the purpose & goals of organisations & the behaviours that exemplify integrity, honesty, & fairness
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