ethical management of self maureen whittaker and mary corcoran 18 th september 2012...
TRANSCRIPT
Ethical Management of Self
Maureen Whittaker
and Mary Corcoran
18th September 2012
Acknowledgements: Celia Duff, HoS, East of England
Session objectives
Increase awareness of EMS Learning Outcomes Clarification of what counts as evidence, and
how to collate evidence in an efficient way Develop a shared understanding of sign off at
different phases of training and what to do when problems arise
Use of good PH practice as a framework for case based discussion eg for probity and health
Increase awareness of MSF tools available Increase understanding of metacompetence
Why EMS?
All doctors required to comply with codes of professional practice: GMC Good Medical Practice (2006)
Public health professionals bound by same requirement (in the context of their work) http://www.fph.org.uk/good_practice
Framework of professional behaviours and values underpinning practice regardless of professional background
This guidance : assists the public, public health professionals, colleagues and
employers to understand ‘good practice’ guides public health professionals when planning their CPD Supports preparation for appraisals or revalidation
EMS and the Curriculum
The curriculum provides a framework within which trainees and trainers can determine
and understand the knowledge, skills, attitudes and behaviours which will allow a registrar to achieve the level of competence
required of a specialist in the field
These link directly back to Good Public Health Practice providing principles of ethical and professional practice
Expectations of registrars
Guidance is not exhaustive nor covers all forms of professional practice or misconduct
Registrars must therefore be able to justify actions and decisions
Registrars must be able to ensure they are aware of, and adhere to, other professional codes of practice and conduct as set by other organisations and statutory regulatory bodies relevant to their work
Demonstration of Good Public Health Practice expected of all registrars at all phases of training.
Medically qualified registrars, especially those working in health protection, may undertake work of a clinical nature. This work will also be governed by Good Medical Practice
EMS Learning Outcomes
EMS 1 Recognise and work within the limits of professional competence including working within the limits of personal clinical competence when dealing with individual patients
CBD, DO, MSF
EMS 2 Be willing to consult colleagues DO, MSF
EMS 3 Keep clear, accurate and contemporaneous records including clinical records as necessary
DO, MSF
EMS 4 Keep colleagues well informed when working in partnership including referring appropriate clinical issues
DO, MSF
EMS 5 Establish and maintain trust by listening to and respecting others’ views including giving patients and others the information they need in a way they can understand
DO, reports, MSF
EMS 6 Treat others with courtesy DO, MSF
EMS 7 Respect the rights of the public and patients to be involved in choices DO, MSF
EMS 8 Treat information about patients as confidential. If in exceptional circumstances you feel you should pass on information without a patient or individual’s consent, or against their wishes, you should follow agreed guidance on confidentiality and be prepared to justify your decision
CBD, DO
EMS 9 Treat colleagues fairly and maintain the public’s trust through avoidance of unfounded criticism
DO, MSF
EMS learning Outcomes
EMS 10 Respect skills and contributions of colleagues and maintain professional relationships and effective communication in multi-disciplinary teams
DO, MSF
EMS 11 Be readily accessible to the public and colleagues when on duty including arranging suitable cover
DO, MSF
EMS 12 Pay regard to efficiency while not discriminating against individuals/populations
CBD, DO
EMS 13 Keep knowledge and skills up to date, including regular audit, appraisal and reflective learning
Reports, MSF
EMS 14 Practise safely including assuring professional indemnity, safeguarding the public from others’ unsafe practice, adhering to safe management practice through maintenance and development of an environment and culture that improves health, safety and security
DO, MSF
EMS 15 Deal with complaints fairly and co-operate with enquiries into practice DO, MSF
EMS 16 Demonstrate probity in professional and personal practice DO, MSF
EMS 17 Seek and follow advice where health concerns may affect practice DO, MSF
EMS 18 Work within a value system appropriate to public health advocacy DO, MSF
Other professional behaviours/attitudes in the LOF
8.8 Provide information needed and requested and in a way that can be understood
DO, reports, Part B
9.10 Work within the principles of good research governance where appropriate
DO, CBD
9.11 Help the public to be aware of and understand health issues DO, CBD
9.12 Contribute to the education and training of other staff, medical students and colleagues
DO, CBD
9.13 Develop skills and attitudes for teaching including appropriate supervision and assessment
DO, CBD
8.7 Treat information about patients as confidential DO, MSF
Sign off of EMS LOs
Normal principles of assessment apply:Activity summary sheet should describe the work and justify the claimThe assessment method should look specifically at that LO and challenge the claim sufficiently rigorouslyEvery LO should be evidenced twice through different pieces of work/in different waysYour registrar should collate the evidence they wish you to consider for sign off (remember WBA and sign off are different)You need to make a judgement about whether the standard is that you would expect of a PH professional (consider the ‘what if not’)Sign off expected for each phase of training
Probity and health
Probity is the cornerstone of good public health practice. Standards of practice should justify the public’s trust in your work, and the work of the
wider public health community
Probity in professional practiceSometimes the absence of a problem is sufficient evidenceAbstract conversation about ‘what if’ may not be helpfulWhat index of suspicion do you have over health matters
Elements of probity (honesty, integrity, objectivity, impartiality) Financial and commercial matters Research Conflicts of interest Convictions Writing reports, signing certificates and other documents Your CV Providing information about your services References for other colleagues Accepting and leaving posts
Group work
Each table work on one of the EMS learning outcomes below Discuss the kind of evidence you would require from your StR How would you expect that evidence to be presented on the eportfolio? Short feed back to the whole group on issues / solutions
EMS 16: Demonstrate probity in professional and personal practice EMS 17: Seek and follow advice where health concerns may affect
practice EMS 6: Treat others with courtesy EMS 12: Pay regard to efficiency while not discriminating against
individuals/populations EMS 1: Recognise and work within the limits of professional competence
MSF tools
No specificationInformal feedback from othersFormal feedback eg emails / reflective
notes by project supervisorsWest Midlands toolNHS LQFPersonalised
http://nhsleadershipframework.rightmanagement.co.
uk/
http://nhsleadershipframework.rightmanagement.co.uk/
Possible grouping of EMS LOs
Self awareness
1,17
Maintaining PH
principles7,12,18
Conduct2,4,5,6,8,9,10,11,14,15,
16
Record keeping
3
Communication skills3,4
Maintaining trust,
professional relationships,
attitudes, behaviours1,5,7,14,16
Technical3
Team working, multiagency partnership
skills2,6,9,10,18
Accessibility to others,
appropriate behaviour8,11,15
What quality of evidence is not…
Pantechnicon of evidenceMultiple LOs per Activity Summary SheetA reflection on your own practice/ability
Some tips Try to:
Scaffold/Triangulate Corroborate Reflect in ASS
Always: Read the ASS – does it make sense? Do the LOs claimed relate to the work
described? Temperature test the evidence Get your registrar to reflect on learning
Support for YOU: Training NetworkBuddiesMentoring/Shadowing
When it goes wrong, remediation
What is wrong, why is it wrong, what is the evidence?
Principles of early sign posting, feedback and good communication
Triangulate, evidence and record keepingTake adviceNB usually behaviours and attitudes, often
a sign of another underlying problemEarly intervention is important
Actually, it’s just good line management
Metacompetence Principle of spiral learning: demonstrate maintenance of
performance in increasingly varied, challenging and less controlled situations.
Demonstrate and assess LOs more than once to confirm progression.
At CCT the registrar will need to demonstrate a level of performance comparable with that of a consultant, not simply delivering a series of more clearly defined projects.
At CCT, knowledge, understanding, skills and competences need to be integrated, and the registrar needs to show that s/he can function in complex situations. Such performance should be robust under pressure and be able to withstand the demands of increasing responsibility
How do bricks make a building?
Metacompetence – 9 statements
Used to assess registrars’ progress:
Core knowledge; sub-specialty specific knowledge Core problem-identification and problem-solving skills Specific technical competencies Producing, assembling, and evaluating multiple evidence Ability to work/plan in complex multi-agency milieux High-order literacy & communication skills: including
educating, presenting, persuading Leadership & team-working skills Professional, Professional Development & Ethical Aspects;
Probity Vision Thing: guided by an overarching conception of Public
Health (attitude)
Metacompetence in Public Health Practice
Can select and use advanced public health knowledge and skills
appropriately for different tasks to deliver timely results
Can produce, integrate, and interpret complex evidence from multiple
sourcesCan identify and scope public health
problems, delivering effective solutions
Is acknowledged and recognised as a valuable source of applied public health expertise at a senior level within own organisation and by other partner organisations e.g. local authority or hospital
Consistently shows integrity, probity, and commitment to confidentiality, inspiring confidence in others
Can use a range of high order literacy and communication skills
Can deliver results in a complex environment using a range of ways of working.
Is proactive and innovative in identifying opportunities to improve public health and can set agendas
Can show flexibility and handle uncertainty, additional complexity and conflict, whilst still delivering effective results
Can plan and develop policy and strategy in complex, multi-agency environments
Shows consistent commitment to public health principles and continuing development of self and others
Expected standards
Public health expert
Can consistently apply a range of skills sets and knowledge to a reasonable range of problems, familiar or otherwise
Is flexible in applying different solutions to the same problem at different times (i.e. doesn’t always do things the same way)
Adapts work to context
Personal impact Acknowledged both within and outside the organisation as a credible and reliable source of public health input.
Well developed high level communication skills, and ability to deliver in a complex environment.
Takes independent responsibility as expected from a CPH.
Initiative and commitment
Generally shows initiative and is well motivated to succeed in work undertaken.
Proactive and Innovative in approach. Track record of delivery (i.e. not just “talk the talk”). Consistent use of public health principles in approach