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TRANSCRIPT
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Ethical Issues in Advertising
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INTRODUCTION
There is no doubt that advertising attracts all of us in number of
ways, but
there are also number of controversies associated with
advertising
Generally, these controversies are concerned about the impact
of advertising on economy, society and ethics
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ROLE OF ADVERTISING IN
MODERN BUSINESS WORLD
Advertising is primarily a means by which sellers communicate to
prospective buyers.
What they communicate?
The worth of their goods and services
Contd
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ROLE OF ADVERTISING IN MODERN
BUSINESS WORLD
1. Economic function
2. Social function
3. Psychological function
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ROLE OF ADVERTISING IN MODERN
BUSINESS WORLD
1. Economic function
Advertising communicates the message in persuasive language
It create wide markets as the information is delivered to people far and wide
It inclines(pursuade) people favorably to the products and affect our
attitudes
advertising performs an economic function by being an art of persuasion
Advertising is also an economic processit helps the product to becomeknown and it facilitates exchange between those who need the product and
those who can satisfy the need
Provides employment opportunities (in advertising industry)
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ROLE OF ADVERTISING IN MODERN
BUSINESS WORLD
2. Social function
Advertising affects the core cultural values
Advertising is a mirror to the society in which it operatesit reflects thecultural values of that society
Advertising can also transfer some cultural values of one society to other
society
Advertising has improved our standard of living
e.g. we buy TV, AC, Computers, Cars etc after getting interested in these products through
advertising
We have accepted new ideas such as microwave, electric shaving, detergents etc through
advertising
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ROLE OF ADVERTISING IN MODERN
BUSINESS WORLD
Social function
Advertising protects the consumer by educating them and by forcing the
manufacturers to maintain quality and to be fair
Therefore..
Advertising brings about consumer welfare in two ways:
a. By improving standard of living
b. By improving product quality
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ROLE OF ADVERTISING IN MODERN
BUSINESS WORLD
3. Psychological function
Advertising is closely linked to consumer behavior, therefore,
it affects personality of consumer, his concept of self, hisattitudes, beliefs, opinions, his life-style etc
Advertising appeals to our physiological and psychological
motives
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ADVERTISING AND SOCIETY
Advertisements are not just the sellers
They reflect the society
Whatever is used in society is reflected in advertising
e.g.
o Indian society is highly family oriented (example ads: savings for
children, daughters marriage)
o Indian society is people-oriented, and not self-oriented
o For the sake of our family and others, we Indians can postpone our
own gratification
o We are also fun loving (example ads: Lux, Coke, Denim Jeans etc)
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ETHICAL ISSUES IN ADVERTISING
Advertising is a highly visible business activity and any lapse in
ethical standards can often be risky for the company.
Some of the common examples of ethical issues in advertising are
give below:
Vulgarity/Obscenity used to gain consumers attention
Misleading information and deception
Puffery
Stereotypes
Racial issues
Controversial products (e.g. alcohol, gambling, tobacco etc)
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ill effects of advertising-
Effect on culture
Food habits
Costume style
Wrong product positioning
Language
Undermining the position of women and Aged Person
Effect on children
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Moral Degradation
Promotes Materialism
Promotes social evils
Misapplied facts
Feeling of insecurities
Backdoor popularity of brands of prohibited products
Bait advertising
Nuisance of outdoor advertising
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ETHICS IN ADVERTISING
Advertising Should not mislead the consumer
What it promises must be there in the performance of products
Ad should not be indecent and obscene
As advertising is also a social process, it must honor the norms
of social behavior, and should not offend our moral sense
ASCI (Advertising Standards Council of India) regulates the
advertising in India has the set guidelines
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Advertising Standards Council of
India (ASCI) GUIDELINES
To ensure the truthfulness and honesty of representations and claims
made by advertisements and to safeguard against misleading
advertising.
To ensure that advertisements are not offensive to generally accepted
standards of public decency.
To safeguard against indiscriminate use of advertising for promotion of
products which are regarded as hazardous to society or to individuals
to a degree or of a type which is unacceptable to society in large.
To ensure that advertisements observe fairness in competition so thatconsumers need to be informed on choices in the market place and the
canons of generally accepted competitive behavior in business are both
served.
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SUGGESTION FOR CONTROLLING
EXCESSIVE ADVERTISING
Charging service tax at progressive rate
Treating advertising expenditure as deferred revenue
expenditure
Treating excessive ad-expenses as non permissible item
Fixation of quotas of product categories
Rationing of time and space on media
Limit on advertising by trde association
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SUGGESTION FOR CONTROLLING
UNETHICAL ADVERTISING
Advertising should reveal the truth.
In case of guarantees/warranties main term and condition
should be disclosed.
Bait ads. Should be avoided.
Advertiser should follow code of conduct.
Advertising should follow public decency.
Direction of ASCI should be followed.
Advertising claims should be supported with proper evidence.
No advertiser should indulge in any unfair trade practice.
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Thank You!