ethernet line card installation and configuration

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Ethernet Line Card Installation and Configuration

Document Order Number: DOC-7816361

This guide contains instructions for installing and configuring Ethernet line cards in supportedCisco 12000 Series Routers. Also included are basic troubleshooting and diagnostic techniques andesigned to help resolve line card installations that do not successfully come online.

ContentsThis installation and configuration guide includes the following sections:

• Important Information, page 2

• Product Overviews, page 5

• Preparing for Installation, page 15

• Removing and Installing a Line Card, page 16

• Removing and Installing EPAs, page 21

• Removing and Installing GBICs, page 24

• Removing and Installing SFP Modules, page 26

• Line Card Cable-Management Bracket, page 37

• Cabling and Specifications, page 42

• Verifying and Troubleshooting the Installation, page 58

• Configuring and Troubleshooting Line Card Interfaces, page 66

• Line Card Memory, page 84

• Regulatory, Compliance, and Safety Information, page 99

• Obtaining Documentation, page 103

• Obtaining Technical Assistance, page 104

• Obtaining Additional Publications and Information, page 105

Corporate Headquarters:

Copyright © 2004 Cisco Systems, Inc. All rights reserved.

Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

Important Information

heitchnd

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Important InformationThis section contains information about the following topics:

• Ethernet Line Card Product Numbers, page 2

• Router Hardware Installation, page 2

• Cisco IOS Software Release and Hardware Revision Requirements, page 3

• Memory Options, page 4

• Related Documentation, page 5

Ethernet Line Card Product NumbersTable 1 lists the Cisco product numbers to which this publication applies. This guide replaces theindividual Ethernet line card installation and configuration documents for the Cisco 12000 SeriesRouter.

Router Hardware InstallationFor hardware installation and configuration information for Cisco 12000 Series Routers, refer to tinstallation and configuration guide for your router. The guide includes information on the router swfabric and how it affects operation of the line card, as well as line card slot locations, slot width, aother requirements.

Also refer to the field-replacable unit (FRU) publications that describe how to install, maintain, anreplace router subsystems, such as cooling fans, power supplies, chassis backplanes, and so on

Table 1 Ethernet Line Card Product Numbers

Ethernet Line Card Cisco Product Number8-Port Fast Ethernet Line Card 8FE-FX-SC=

8FE-FX-SC-B=8FE-TX-RJ45=8FE-TX-RJ45-B=

1-Port Gigabit Ethernet Line Card GE-SX/LH-SC=GE-GBIC-SC-B=

3-Port Gigabit Ethernet Line Card 3GE-GBIC-SC=

4-Port Gigabit Ethernet Internet ServicesEngine (ISE) Line Card

4GE-SFP-LC=

10-Port 1-Gigabit Ethernet Line Card 10X1GE-SFP-LC=10X1GE-SFP-LC-B=

1-Port 10-Gigabit Ethernet Line Card 1X10GE-LR-SC=1X10GE-ER-SC=

Modular Gigabit Ethernet Line Card EPA-GE/FE-BBRD=EPA-3GE-SX/LH-LC=

2Ethernet Line Card Installation and Configuration

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en and

t lineards inco

withber is

Supported Platforms

Table 2 lists the supported router platforms for Ethernet line cards:

Note The Cisco 12000 Series Routers must have a full set of switch fabric cards installed to support threquirements of the Ethernet line cards. See the appropriate Cisco 12000 Series Router installatioconfiguration guide for information about the switch fabric and other related requirements.

Note Because the 10-Port 1-Gigabit Ethernet, 1-Port 10-Gigabit Ethernet, and Modular Gigabit Ethernecards require a card cage slot that is 1.8 inches (4.5 centimeters) wide, you can use these line conly the Cisco 12416 Router, Cisco 12410 Router, Cisco 12406 Router, Cisco 12404 Router, Cis12816 Router, and Cisco 12810 Router.

Cisco IOS Software Release and Hardware Revision RequirementsThe Ethernet line cards have certain Cisco IOS software requirements. Also, to ensure compatibilitythe software, your Ethernet line card should have a specific hardware revision number. The numprinted on a label affixed to the component side of the card and is displayed by theshow diagcommand.

Table 3 lists the hardware and software requirements for Ethernet line cards.

Table 2 Ethernet Line Card Supported Router Platforms

Ethernet Line Card Supported Platform8-Port Fast Ethernet All Cisco 12000 Series Routers

1-Port Gigabit Ethernet All Cisco 12000 Series Routers

3-Port Gigabit Ethernet All Cisco 12000 Series Routers

4-Port Gigabit Ethernet ISE All Cisco 12000 Series Routers

10-Port 1-Gigabit Ethernet All Cisco 12400 and 12800 Routers

1-Port 10-Gigabit Ethernet All Cisco 12400 and 12800 Routers

Modular Gigabit Ethernet All Cisco 12400 and 12800 Routers

Table 3 Ethernet Line Card and Cisco IOS Release and Hardware Version Compatibility

Ethernet Line CardLine CardPart Number Minimum IOS Software Release

RequiredHardware Version

8-Port Fast Ethernet 8FE-FX-SC=(fiber optic)

11.2(18)GS2, or later and 12.0(6)S, or later, versionof 12.0S

73-3684-03

8FE-FX-SC-B=(fiber optic)

11.2(19)GS4 or later version of release 11.2GS4; or12.0(10)S or a later version of 12.0S

73-3684-03

8FE-TX-RJ45=(copper)

11.2(18)GS2, or later, and 12.0(6)S, or later versionof 12.0S

73-3683-03

8FE-TX-RJ45-B=(copper)

11.2(19)GS4 or later version of release 11.2GS4; or12.0(10)S or a later version of 12.0S

73-3683-03

1-Port GigabitEthernet

GE-SX/LH-SC= 12.0(5)S or later version of 12.0S 73-3302-03, revision A0 or later

GE-GBIC-SC-B= 12.0(10)S or later version of 12.0S 73-3302-04, revision A0 or later


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and

checkeect

ndlease

Theshow diagslot_number, show version, andshow hardware commands display the currenthardware configuration of the router, including the system software version that is currently loadedrunning, and the hardware revision number. For complete descriptions ofshowcommands, refer to theCisco IOS Configuration Fundamentals Configuration Guide and theCisco IOS ConfigurationFundamentals Command Reference for the installed Cisco IOS release.

If the command displays indicate that the Cisco IOS software is a version earlier than you need, the contents of flash memory to determine if the required images are available on your system. Thdirdevicename command displays a list of all files stored in flash memory. If you do not have the corrsoftware version, contact Cisco customer service.

For software configuration information, refer to the Cisco IOS software configuration and commareference publications for the installed Cisco IOS release. Also refer to the Cisco IOS software renotes for additional information.

Memory OptionsEthernet line card memory options vary by line card. See“Line Card Memory” section on page 84 formore information.


3GE-GBIC-SC= The Ethernet line cards equipped with shorthaulmultimode (WS-G5484=), longhaul single-mode(WS-G5486=), or extended distance (WS-G5487=)single-mode Gigabit Interface Converters (GBICs) iscompatible with Cisco IOS Release 12.0(11)S3 or alater release of 12.0S.

The Ethernet line cards equipped with Coarse WaveDivision Multiplexing (CWDM) GBICs in any of theeight supported wavelengths is compatible with CiscoIOS Release 12.0(23)Sn or a later release of 12.0S.

73-4775-02 revision A0 or later

4-Port GigabitEthernet ISE

4GE-SFP-LC= Cisco IOS Release 12.0(25)S or later 73-8517-03, revision A0 or later

10-Port 1-GigabitEthernet

10X1GE-LC= 12.0(19)S or later release of 12.0S; or 12.0(19)ST orlater release of 12.0ST

73-5479-06 or later

10X1GE-LC-B= 12.0(21)S or later release of 12.0S; or 12.0(21)ST orlater release of 12.0ST

73-7673-02 or later


1X10GE-LR-SC=(LR laser opticaltransceiver)

12.0(23)S, or later, release of 12.0S1 73-7182-01 or later

1X10GE-ER-SC=(ER laser opticaltransceiver)

12.0(23)S, or later release of 12.0S 73-7182-01 or later

Modular GigabitEthernet

EPA-GE/FE-BBRD= 12.0(23)S, or later release of 12.0S 73-6701-02

EPA-3GE-SX/LH-LC= 12.0(23)S, or later release of 12.0S 73-6701-02

1. Cisco IOS Release 12.0(22)S does not support the 1X10GE-LR-SC Ethernet line cards.

Table 3 Ethernet Line Card and Cisco IOS Release and Hardware Version Compatibility (continued)

Ethernet Line CardLine CardPart Number Minimum IOS Software Release

RequiredHardware Version


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Product Overviews

or

as a

Related DocumentationThis publication describes the basic installation and initial configuration of Ethernet line cards. Fcomplete configuration information, refer to the following publications:

• Cisco 12xxx Series Internet Router Installation and Configuration Guide

• Cisco IOS Configuration Fundamentals Configuration Guide

• Cisco IOS Configuration Fundamentals Command Reference

• Software Configuration Guide for the Cisco 12000 Series Internet Router

• Cisco IOS Release 12.0S Release Notes for Cisco 12000 Series Internet Routers

• Field Diagnostics for the Cisco 12000 Series Internet Router

• Regulatory Compliance and Safety Information for Cisco 12000 Series Internet Routers

See the“Obtaining Documentation” section on page 103 for information on how to obtain thesepublications.

Product OverviewsThe following sections provide information about the Ethernet line card products:

• Ethernet Line Card Comparison, page 5

• 8-Port Fast Ethernet Line Card, page 7

• 1-Port Gigabit Ethernet Line Card, page 8

• 3-Port Gigabit Ethernet Line Card, page 9

• 4-Port Gigabit Ethernet ISE Line Card, page 10

• 10-Port 1-Gigabit Ethernet Line Card, page 11

• 1-Port 10-Gigabit Ethernet Line Card, page 13

• Modular Gigabit Ethernet Line Card, page 14

Ethernet Line Card ComparisonTable 4 provides comparative information about Ethernet line cards. The first Ethernet line card hFast Ethernet interface and the others have a Gigabit Ethernet interface.


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Product Overviews

dors.l

Caution To prevent system problems, do not use Gigabit Interface Converters (GBICs) from third-party venUse only the GBIC that shipped with your Ethernet line card. The GBIC might contain an internaEPROM that identifies it to the Cisco IOS software.

Table 4 Ethernet Line Card Hardware Comparison

Ethernet Line CardLine CardPart Number Ports

GBICPluggable

SFPPluggable

Insertable EPADaughter Card Cable and Connector

8-Port Fast Ethernet 8FE-FX-SC=(fiber optic)

8 Multimode fiber with SCconnectors

8FE-FX-SC-B=(fiber optic)

8 Multimode fiber with SCconnectors

8FE-TX-RJ45=(copper)

8 UTP category 5 interface cablewith MDI wiring and RJ-45connectors

8FE-TX-RJ45-B=(copper)

8 UTP category 5 interface cablewith MDI wiring and RJ-45connectors


GE-SX/LH-SC= 1 X Single-mode or multimode fiberwith SC connectors (depends onGBIC)

GE-GBIC-SC-B= 1 X Single-mode or multimode fiberwith SC connectors (depends onGBIC)


3GE-GBIC-SC= 3 X Single-mode or multimode fiberwith SC connectors (depends onGBIC)

4-Port GigabitEthernet ISE

4GE-SFP-LC= 4 X Single-mode or multimode fiberwith LC connectors (depends onSFP)


10X1GE-SFP-LC= 10 X Single-mode or multimode fiberwith LC connectors (depends onSFP)

10X1GE-SFP-LC-B= 10 X Single-mode or multimode fiberwith LC connectors (depends onSFP)


1X10GE-LR-SC=(LR laser opticaltransceiver)

1 Single-mode fiber with SCconnectors

1X10GE-ER-SC=(ER laser opticaltransceiver)

1 Single-mode fiber with SCconnectors

Modular GigabitEthernet

EPA-GE/FE-BBRD=andEPA-3GE-SX/LH-LC=(daughter card)

1 to 10 X X Single-mode or multimode fiberwith LC connectors (depends onSFP)


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Product Overviews

uters.odule

gabitwork.

rate at

s. The

that

e twoand

e alsouires

Caution Only use small form-factor pluggable modules (SFPs) supplied by Cisco in Cisco 12000 Series RoEach SFP module contains an internal serial number that is security programmed by the SFP mmanufacturer with information that provides a way for Cisco (through the Cisco IOS software) toidentify and validate the SFP module as a module type that is qualified by Cisco to operate with GiEthernet line cards. Unapproved SFP modules (those not purchased directly from Cisco) do not

8-Port Fast Ethernet Line CardThe 8-Port Fast Ethernet line card provides eight Fast Ethernet (IEEE 802.3u) interfaces that opea full-duplex data rate of 100 Mbps each.

The 8-Port Fast Ethernet line card supports either copper or fiber-optic Fast Ethernet transceiverfiber-optic 100BASE-FX interface supports multimode SC duplex connectors operating in half- orfull-duplex mode. The copper interface supports both half- and full-duplex 100BASE-TX standardsuse an RJ-45 connector.

There are two models, each with updated revisions (-B), of the 8-Port Fast Ethernet line card. Thfiber-optic interface versions are functionally equivalent; the -B model contains some newer ASICsmemory chips, however, and requires a later version of Cisco IOS. The copper interface versions arboth functionally equivalent; the -B model contains some newer ASICs and memory chips and reqa later version of Cisco IOS. The front panels are shown inFigure 1.

Figure 1 8-Port Fast Ethernet Line Card

Table 5 summarizes the optics and connectors used by the 8-Port Fast Ethernet line card.

FAST ETERNET

FAST ETERNET

9888

9

1 3

6

4 52

1 Ejector lever 4 Alphanumeric LEDs

2 Status LED (one per port) 5 Ejector lever

3 8 RJ-45 copper ports on wire version 6 8 SC connectors on fiber version


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Product Overviews

the

Figure 2 Onboard Receive and Transmit Status LEDs

Note The Link LED is located on the line card front-panel. The receive and transmit LEDs are located online card and are not visible when a line card is fully installed in the GSR.

For more information on the Fast Ethernet interface, cabling, and connectors, see the“Fast EthernetInterface” section on page 42 and the“Cabling and Specifications” section on page 42.

1-Port Gigabit Ethernet Line Card

Table 5 8-Port Fast Ethernet Line Card Optics and Connector Types

Part Number Optics/Transmission Maximum Distance Connector Type8FE-FX-SC,8FE-FX-SC-B

850 nm (send),850 nm (receive)

200 m SC

8FE-TX-RJ45,8FE-TX-RJ45

100BASE-TX 100 m RJ-45

12

9889

0

FAS

T E

TE

RN

ET

1 Front edge of card 2 Onboard LEDs (8)


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Product Overviews

net

ce is

te

abitotheres thattwornetond

e cardeiver

The 1-Port Gigabit Ethernet line card provides Cisco 12000 Series Routers with an optical Etherinterface that operates at a rate of 1 Gbps. The card provides Cisco 12000 Series Routers with asingle-port Gigabit Ethernet SC single-mode or multimode connection. The Ethernet optical interfaprovided by the GBIC module on the 1-Port Gigabit Ethernet line card.

Figure 3 1-Port Gigabit Ethernet Line Card

Table 6 summarizes the optics and connectors used by the 1-Port Gigabit Ethernet line card.

For more information, refer to the“GBIC Laser Optical Transceiver Modules” section on page 44 andthe“Cabling and Specifications” section on page 42.

The default line card route memory configuration is 128 MB; one 128-MB DIMM is installed in the roumemory DRAM DIMM0 socket. For more information on memory, see the“Line Card Memory” section onpage 84.

3-Port Gigabit Ethernet Line CardThe 3-Port Gigabit Ethernet line card provides Cisco 12000 Series Routers with three optical GigEthernet interfaces on a single line card. These interfaces will provide high-speed connections tonetwork devices, such as Cisco 12000 Series Routers, other routers, or layer-2 and layer-3 switchsupport Gigabit Ethernet interfaces. The 3-Port Gigabit Ethernet line card supports full line rate withports in service while the third port is shutdown. With three ports turned on, the 3-Port Gigabit Etheline card throughput is limited to the line card forwarding engine limit of 4 million packets per sec(4 MppRevision s) at 64 bytes.

The three ports on the front panel of the line card are port number 0, 1, and 2, from the top of thto the bottom. Each port consists of a receptacle for a field-replaceable GBIC laser optical transcmodule, which is inserted into the receptacle to provide the Gigabit Ethernet optical interface.

9888

8

GIGABIT ETHERNETACTIVE

LINK

RX FRAMES

TX FRAMES

1 3 4 52

1 Ejector lever 4 Alphanumeric LEDs

2

Gigabit Ethernet port(provided by a GBIC in oneline card model) 5

Ejector lever

3 Status LEDs

Table 6 1-Port Gigabit Ethernet Line Card Optics and Connector Types

Part Number Optics/Transmission Maximum Distance Connector TypeGE-SX/LH-SC SeeTable 14 on page 44. SeeTable 14 on page 44. SC

GE-GBIC-SC-B SeeTable 14 on page 44. SeeTable 14 on page 44. SC


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Product Overviews

ttom

abitvidestherbitfour

Next to each port on the line card are three green LEDs, aligned vertically and labeled from top to boas follows: Link, Active, and RX Frame.

This line card requires a narrow line card slot within the router chassis.Figure 4 shows the line card.

Figure 4 3-Port Gigabit Ethernet Line Card

Table 7 summarizes the optics and connectors used by the 1-Port Gigabit Ethernet line card.

For more information, refer to the“GBIC Laser Optical Transceiver Modules” section on page 44 and“Cabling and Specifications” section on page 42.

The default line card route memory configuration is 128 MB; one 128-MB DIMM installed in the routememory DRAM DIMM0 socket. For more information on memory, see the“Line Card Memory” section onpage 84.

4-Port Gigabit Ethernet ISE Line CardThe 4-Port Gigabit Ethernet ISE line card provides Cisco 12000 Series Routers with four optical GigEthernet interfaces on a single line card, using field replaceable SFP modules. The line card prohigh-speed connections to other network devices, such as another Cisco 12000 Series Router, orouters, or layer-2 and layer-3 switches that support Gigabit Ethernet interfaces. The 4-Port GigaEthernet line card throughput is limited to 4 million packets per second (4 Mpps) at 64 bytes, so allports cannot run at line rate.

Figure 5 shows the front view of the 4-Port Gigabit Ethernet ISE line card.

1 Ejector lever 4 Port 1 GBIC 7 Port 2 Status LEDs

2 Port 0 GBIC 5 Port 1 status LEDs 8 Alphanumeric LEDs

3 Port 0 status LEDs 6 Port 2 GBIC 9 Ejector lever

9889

1

GIGABIT ETHERNET

ACTIVE

LINK

RX FRAME2

ACTIVE

LINK

RX FRAME10

ACTIVE

LINK

RX FRAME

1 3 8 92 54 76

Table 7 3-Port Gigabit Ethernet Line Card Optics and Connector Types

Part Number Optics/Transmission Maximum Distance Connector Type3GE-GBIC-SC SeeTable 14 on page 44. SeeTable 14 on page 44. SC


78-16361-02

Product Overviews

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Figure 5 4-Port Gigabit Ethernet ISE Line Card

Table 8 summarizes the optics and connectors used by the 4-Port Gigabit Ethernet ISE line card.

For more information, refer to the“Gigabit Ethernet SFP Modules” section on page 48and the“Cablingand Specifications” section on page 42.

The 4-Port Gigabit Ethernet ISE line card ships with 256 MB of route memory and 512 MB of pamemory. Route memory is field serviceable. For more information on memory, see the“Line CardMemory” section on page 84.

10-Port 1-Gigabit Ethernet Line CardThe 10-Port 1-Gigabit Ethernet line card, which is designed for high-density and server-aggregaapplications, provides the Cisco 12400 and 12800 Routers with 10 optical 802.3 Gigabit Etherneinterfaces on a single line card. These interfaces provide high-speed connections to other netwodevices, such as another Cisco 12000 Series Router, other routers, or layer-2 or layer-3 switchesupport Gigabit Ethernet interfaces.Figure 6 shows a front view of the line card.

The 10 ports on the front panel of the line card are numbered 0 through 9, from the top of the card tbottom. Each port consists of a receptacle for a field-replaceable SFP laser optical transceiver mwhich is inserted into the receptacle to provide the Gigabit Ethernet optical interface.

Next to each port on the line card are three green LEDs, aligned vertically and labeled from top to boas follows: LINK, ACTIVE, and RX FRAME.

Note The 10X1GE-SFP-LC-B version of this card is not shown. The 10X1GE-SFP-LC-B modelof the 10-Port 1-Gigabit Ethernet line card is enhanced with minor hardware features thatare not available with the original design.

1 Ejector lever (one at each end)3 Alphanumeric LEDs

2 Status LEDs (one set per port)4 Port (provided by SFP module)

CLASS 1 LASER PRODUCT

LASERPRODUKT DER KLASSE 1

PRODUIT LASER DE CLASSE 1

PRODUCTO LASER DE CLASE 1

CLEANCONNECTOR

WITH ALCOHOLWIPES BEFORECONNECTING

RX FRAME

LINK

3

RX FRAME

LINK

ACTI

VE

2

RX FRAME

LINK

ACTI

VE

1

RX FRAME

LINK

ACTI

VE

0

ACTI

VE

4GE-SFP-LC

8498

7

RX FRAME

LINK

ACTI

VE

2

1 3

4

Table 8 4-Port Gigabit Ethernet ISE Line Card Optics and Connector Types

Part Number Optics/Transmission Maximum Distance Connector Type4GE-SFP-LC SeeTable 18 on page 50. SeeTable 18 on page 50. LC


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Product Overviews

:

e

re

Figure 6 10-Port 1-Gigabit Ethernet Line Card

Table 9 summarizes the optics and connectors used by the 10-Port 1-Gigabit Ethernet line card.

For more information, refer to the“Gigabit Ethernet SFP Modules” section on page 48and“Cabling andSpecifications” section on page 42.

The 10-Port 1-Gigabit Ethernet line card ships with the following memory configurations installed

• 256 MB of route processor memory (Product Number MEM-LC4-256)

• 512 MB of packet memory (Product Number MEM-LC4-PKT-512)—256 MB in both the receivand transmit directions

Line card memory on Engine 4 line cards (packet and route memory) is not field replaceable. For moinformation on memory, see the“Line Card Memory” section on page 84.

1 SFP module receptacle 2 Port status LEDs 3 Alphanumeric LEDs

9889

2

LIN

K

ACTI

VE

RX

FRAM

E

76543210

10X1GE-SFP-LC

98

LIN

KA

CT

IVE

RX

FR

AM

E0

1

3

2

Table 9 10-Port 1-Gigabit Ethernet Line Card Optics and Connector Types

Part Number Optics/Transmission Maximum Distance Connector Type10X1GE-SFP-LC,10X1GE-SFP-LC-B

SeeTable 18 on page 50. SeeTable 18 on page 50. LC


78-16361-02

Product Overviews

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ticaltical

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.

B ofFor

1-Port 10-Gigabit Ethernet Line CardThe 1-Port 10-Gigabit Ethernet line card provides the supported Cisco 12000 Series Routers witoptical 802.3ae 10-Gigabit Ethernet interface. This interface provides a high-speed connection tonetwork devices, such as Cisco 12000 Series Routers, or to other routers or layer-2 or layer-3 swthat support 10-Gigabit Ethernet interfaces.Figure 7 shows the front view of the line card.

The port on the front panel of the line card is port number 0. This port uses a hardwired laser optransceiver to provide a 10-Gigabit Ethernet optical interface. The transceiver consists of two opinterfaces—laser transmit (TX) and laser receive (RX)—that use SC connectors.

Next to the port on the line card are three green LEDs, aligned vertically and labeled from top to boas follows: LINK, ACTIVE, and RX FRAME.

Figure 7 1-Port 10-Gigabit Ethernet Line Card

Table 10 summarizes the optics and connectors used by the 1-Port 10-Gigabit Ethernet line card

For more information, refer to the“10-Gigabit Ethernet” section on page 50 and the“Cabling andSpecifications” section on page 42.

The 1-Port 10-Gigabit Ethernet line card ships with 256 MB of route processor memory and 512 Mpacket memory. The memory in the 1-Port 10-Gigabit Ethernet line card is not field replaceable.more information on memory, see the“Line Card Memory” section on page 84.

1 Ejector lever 3 RX port 5 Alphanumeric LEDs

2 TX port 4 Status LEDs 6 Ejector lever

9889

3

6

TX RX 1X10GE-LR-SC

LINKACTIVE

RX FRAME

51 2 3 4

Table 10 1-Port 10-Gigabit Ethernet Line Card Optics and Connector Types

Part Number Optics/Transmission Maximum Distance Connector Type1X10GE-LR-SC 1550 nm (send),

1300 nm-1570 nm (receive)20 km SC

1X10GE-ER-SC 1550 nm (send),1300 nm-1570 nm (receive)

75 km SC


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Product Overviews

nabituch asort

cardptaclesired,

d and

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Modular Gigabit Ethernet Line CardThe Modular Gigabit Ethernet line card, which is designed for high-density and server-aggregatioapplications, provides the supported Cisco 12000 Series Routers with up to 10 optical 802.3 GigEthernet interfaces. These interfaces provide high-speed connections to other network devices, sother Cisco 12000 Series Routers, other types of routers, or layer-2 or layer-3 switches that suppGigabit Ethernet interfaces.

In addition to one hardwired Gigabit Ethernet SFP receptacle, the Modular Gigabit Ethernet line has three bays in which you can install Ethernet port adapters (EPAs). Each EPA has three recethat can be populated with Gigabit Ethernet SFPs, for a total of 10 Gigabit Ethernet ports (one hardwplus three on each of the three EPAs). The Ethernet line card ships with 0, 1, 2, or 3 EPAs installewith at least one SFP module installed.

Next to the port on the line card are three green LEDs, aligned vertically and labeled from top to boas follows: LINK, ACTIVE, and RX FRAME.

Figure 8 shows a vertical front view of the line card and the backplane connector.

Figure 8 Modular Gigabit Ethernet Line Card

Table 11 summarizes the optics and connectors used by the Modular Gigabit Ethernet line card.

For more information, refer to the“Gigabit Ethernet SFP Modules” section on page 48and the“Cablingand Specifications” section on page 42.

The Ethernet line cards ship with the following memory configurations installed:

• 256 MB of route processor memory

• 512 MB of packet memory—256 MB in both the receive and transmit directions

Line card memory on this line card (packet and route memory) is not field replaceable. Formore informationon memory, see the“Line Card Memory” section on page 84.

1Ejector lever (one oneach end) 3 Hardwired SFP receptacle5 Status LEDs

2 EPA (three bays) 4 Alphanumeric LEDs

9889

42

F P A - 3 G E / S X / L H - L CA C T I V EL I N K

R X P K T

102


R X P K T

102


R X P K T

10

EPA-GE.FE-BBRDCSA ID

PA-1PA-2

PA-0

PRODUCTO LASER CLASE 11


CLASS 1 LASER PRODUCTLASERPRODUKT DER KLASSE 1

1 32

5 4

Table 11 Modular Gigabit Ethernet Line Card Optics and Connector Types

Part Number Optics/Transmission Maximum Distance Connector TypeEPA-GE/FE-BBRD,EPA-3GE-SX/LH-LC

SeeTable 18 on page 50. SeeTable 18 on page 50. LC


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Preparing for Installation

to

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ur

is to

ing

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strap

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rs, or

g bag.ag.

oard

Preparing for InstallationThe following sections provide information about preparing to install line cards:

• Safety Guidelines, page 15

• Preventing Electrostatic Discharge, page 15

• Required Tools and Equipment, page 16

Safety GuidelinesBefore you perform any procedure in this publication, review the safety guidelines in this sectionavoid injuring yourself or damaging the equipment.

The following guidelines are for your safety and to protect equipment. The guidelines do not includhazards. Be alert.

Note Review the safety warnings listed in theRegulatory Compliance and Safety Information forCisco 12000 Series Internet Routerpublication (Document Number 78-4347-xx) that accompanied yorouter before installing, configuring, or maintaining a line card.

• Keep the work area clear and dust free during and after installation. Do not allow dirt or debrenter into any laser-based components.

• Do not wear loose clothing, jewelry, or other items that could get caught in the router while workwith line cards.

• Cisco equipment operates safely when it is used in accordance with its specifications and prusage instructions.

Before working with laser optics, read the“Laser Safety” section on page 102.

Preventing Electrostatic DischargeElectrostatic discharge (ESD) damage, which can occur when electronic cards or components aimproperly handled, results in complete or intermittent failures. Electromagnetic interference (EMshielding is an integral component of the line card. Cisco recommends using an ESD-preventivewhenever you are handling network equipment or one of its components.

The following are guidelines for preventing ESD damage:

• Always use an ESD-preventive wrist or ankle strap and ensure that it makes good skin contaConnect the equipment end of the connection cord to an ESD connection socket on the routerbare metal on the chassis.

• Handle Ethernet line cards by the captive installation screws, the provided handle, ejector levethe line card metal carrier only; avoid touching the board or connector pins.

• Place removed Ethernet line cards board-side-up on an antistatic surface or in a static shieldinIf you plan to return the component to the factory, immediately place it in a static shielding b

• Avoid contact between the Ethernet line cards and clothing. The wrist strap only protects the bfrom ESD voltages on the body; ESD voltages on clothing can still cause damage.


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Removing and Installing a Line Card

d)

ation.

.

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Warning For safety, periodically check the resistance value of the ESD strap. The measurement should bebetween 1 and 10 megohms.

Required Tools and EquipmentYou need the following tools and parts to remove and install Ethernet line cards:

• Flat-blade or Phillips screwdriver

• ESD-preventive wrist or ankle strap and instructions

• Interface cables to connect the Ethernet line card with another router or switch

• Any EPAs, GBICs, SFP modules, or memory you need to install (and are not already installe

Note If you need additional equipment, see Cisco.com or your service representative for ordering inform

Refer to the individual line card descriptions in the“Product Overviews” section on page 5 for moreinformation.Table 4 on page 6 summarized the hardware requirements for each Ethernet line card

Removing and Installing a Line CardThe following sections provide procedures for removing or installing a line card:

• Guidelines for Line Card Removal and Installation, page 16

• Removing a Line Card, page 17

• Installing a Line Card, page 19

Note See the“Guidelines for Line Card Removal and Installation” section on page 16before removing a linecard while power to the router is on.

Note The procedures in the following sections use illustrations of a Cisco 12012 Internet Router to supthe descriptions of removing and installing line cards. Although the card cages of the Cisco 12000 SRouters differ in the number of card slots, the designated use of slots and the process of removiinstalling a line card are basically the same. Therefore, separate procedures and illustrations forCisco routers are not included in this publication.

Guidelines for Line Card Removal and InstallationGuidelines for line card removal and installation include the following:

• Online insertion and removal (OIR) is supported, enabling you to remove and install line cards wthe router is operating. OIR is seamless to users on the network, maintains all routing informaand ensures session preservation.


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Note With OIR, notifying the software or resetting the power is not required. However, you haveoption of using theshutdown command before removing a line card.

• After you reinstall a line card, the router automatically downloads the necessary software fromroute processor (RP). Next, the router brings online only those interfaces that match the currconfiguration and were previously configured asadministratively up. You must configure all otherswith theconfigure command.

Caution The router may indicate a hardware failure if you do not follow proper procedures. Remor insert only one line card at a time. Allow at least 15 seconds for the router to completepreceding tasks before removing or inserting another line card.

After removing and inserting a line card into the same slot, allow at least 60 seconds bremoving or inserting another line card.

• Line cards have two ejector levers to release the card from its backplane connector. Use thewhen you are removing the line card and to seat the line card firmly in its backplane connector wyou are installing the line card. The ejector levers align and seat the card connectors in thebackplane.

Caution When you remove a line card, always use the ejector levers to ensure that the connectodisconnect from the backplane in the sequence expected by the router. Any card that ispartially connected to the backplane can halt the router.

When you install a line card, always use the ejector levers to ensure that the card is corraligned with the backplane connector; the connector pins should make contact with thebackplane in the correct order, indicating that the card is fully seated in the backplane.card is only partially seated in the backplane, the router will hang and subsequently cra

For line card configuration information, see the“Configuring and Troubleshooting Line Card Interfacessection on page 66.

Removing a Line CardIf you are replacing a failed line card, remove the existing line card first, then install the new linein the same slot. To remove a line card, useFigure 9 as a reference and follow these steps:

Step 1 Attach an ESD-preventive wrist or ankle strap and follow its instructions for use.

Step 2 Disconnect and remove all interface cables from the ports; note the current connections of the cabthe ports on the line card.

Step 3 Detach the line card cable-management bracket from the line card.

Step 4 Use a screwdriver to loosen the captive screw at each end of the line card faceplate. (SeeFigure 9a.)


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Figure 9 Line Card Removal and Installation

Caution When you remove a line card, always use the ejector levers to ensure that the line card connectodisconnect from the backplane in the logical sequence expected by the router. Any line card that ispartially connected to the backplane can halt the router.

Step 5 Simultaneously pivot the ejector levers away from each other to release the line card from the backconnector. (SeeFigure 9b.)

Step 6 Grasp the ejector levers and pull the line card halfway out of the slot.

Step 7 Grasp the line card and gently pull it straight out of the slot, keeping your other hand under the lineto guide it. (SeeFigure 9c.) Avoid touching the line card printed circuit board, components, or anyconnector pins.

Step 8 Place the removed line card on an antistatic mat, or immediately place it in an antistatic bag if youto return it to the factory.

Step 9 If the line card slot is to remain empty, install a line card blank (Product Number MAS-GSR-BLANto keep dust out of the chassis and to maintain proper airflow through the line card compartment. Sthe line card blank to the chassis by tightening its captive screws.

Caution Be careful not to damage or disturb the EMI spring fingers located on the front edge of the card fplate.

Note Always insert a dust plug in an optical port opening for each port that is not in use.

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For information on disconnecting interface cables, see the“Removing and Installing Fiber-OpticInterface Cables” section on page 53.

For information on removing the cable-management bracket, see the“Removing a Line CardCable-Management Bracket” section on page 39.

Installing a Line CardA line card slides into almost any available line card slot and connects directly to the backplane. Ifinstall a new line card, you must first remove the line card blank from the available slot.

Note Refer to the installation and configuration guide for your router for information on line card slot typslot width, and slot location.

Caution The router may indicate a hardware failure if you do not follow proper procedures. Remove or inonly one line card at a time. Allow at least 15 seconds for the router to complete the preceding tabefore removing or inserting another line card.

To install a line card, follow these steps:


Step 2 Choose an available line card slot for the line card, and verify that the line card interface cable isenough for you to connect the line card with any external equipment.

Caution To prevent ESD damage, handle line cards by the captive installation screws, the provided handejector levers, or the card carrier edges only. Do not touch any of the electrical components or circ

Step 3 Grasp the faceplate (or handle) of the line card with one hand and place your other hand under thcarrier to support the weight of the card; position the card for insertion into the card cage slot. Avtouching the line card printed circuit board, components, or any connector pins.

Step 4 Carefully slide the line card into the slot until the ejector levers make contact with the edges of thecage, thenstop when the ejector lever hooks catch the lip of the card cage. If they do not catch, trreinserting the line card until the ejector lever hooks are fully latched. (SeeFigure 10.)


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Caution When you install a line card, always use the ejector levers to ensure that the card is correctly aliwith the backplane connector, the card connector pins make contact with the backplane in the coorder, and the card is fully seated in the backplane. A card that is only partially seated in the backcan cause the router to hang and subsequently crash.

Step 5 Simultaneously pivot both ejector levers toward each other until they are perpendicular to the linefaceplate. This action firmly seats the card in the backplane.

Step 6 Use a 3/16-inch flat-blade screwdriver to tighten the captive screw on each end of the line card faceto ensure proper EMI shielding and to prevent the line card from becoming partially dislodged frombackplane.

Caution To ensure adequate space for additional line cards, always tighten the captive installation screws onewly installed line cardbeforeyou insert any additional line cards. These screws also prevent accideremoval and provide proper grounding and EMI shielding for the router.

Step 7 Install the cable-management bracket.

Step 8 Install GBIC or SFP modules, and EPA daughter cards, in the line cards that use them.

Step 9 Install the interface cables.

For information on installing cable-management brackets, see the“Installing a Line CardCable-Management Bracket” section on page 41.

For information on installing EPAs, see the“Removing and Installing EPAs” section on page 21.

For information on installing GBICs, see the“Removing and Installing GBICs” section on page 24.

For information on installing SFP modules, see the“Removing and Installing SFP Modules” section onpage 26.

For information on installing interface cables, see the“Removing and Installing Fiber-Optic InterfaceCables” section on page 53.

For information on verifying and troubleshooting the hardware installation, see the“Verifying andTroubleshooting the Installation” section on page 58.

When inserting a card, makesure the ejector lever hooks

catch the lip of the card cage.

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Removing and Installing EPAs

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Removing and Installing EPAsThe Modular Gigabit Ethernet line card ships with 0, 1, 2, or 3 EPAs installed. If you need to addchange an EPA, follow the procedures in these sections:

• Removing an EPA from the Modular Gigabit Ethernet Line Card, page 21

• Inserting EPAs into Modular Gigabit Ethernet Line Cards, page 23

Figure 11 shows an exploded mechanical view of a Gigabit Ethernet EPA with three line card SFPreceptacles, an SFP module, and a duplex LC-type cable.

Figure 11 Removing and Replacing EPAs

Removing an EPA from the Modular Gigabit Ethernet Line CardYou can remove an EPA from the Modular Gigabit Ethernet line card with or without the SFP modinstalled.

To remove an EPA from your Modular Gigabit Ethernet line card, useFigure 12 on page 22 as areference and follow these steps:

Step 1 Attach an ESD-preventive wrist or ankle strap and follow its directions for use.

Step 2 Disconnect the LC-type fiber-optic cable connector from the SFP module.

Note which cable connector plug is TX and which is RX for reattachment.

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Step 3 Insert a dust plug into the optical ports of the SFP module to keep the optical interfaces clean.

Step 4 Remove the Modular Gigabit Ethernet line card from the chassis, as described in the“Removing a LineCard” section on page 17, and place the line card on a clean, flat surface.

Step 5 Use a Phillips screwdriver to loosen and unscrew the two screws that connect the EPA to the linelocated on the faceplate of the line card, as shown inFigure 12A.

Step 6 Use a Phillips screwdriver to loosen and unscrew the one screw that connects the EPA to the insthe line card, as shown inFigure 12B.

Step 7 Gently lift up on one corner of the EPA to disconnect the EPA from the line card, as shown inFigure 12C.

Caution To prevent ESD damage, handle EPAs by the card carrier edges only.

Caution Avoid touching the EPA printed circuit board, components, or any connector pins.

Figure 12 Removing an EPA

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If the EPA bay is to remain empty, install an EPA blank (Product Number MAS-EPA-BLANK=) to kedust out of the line card and to maintain proper airflow and EMI through the line card and chassi

Inserting EPAs into Modular Gigabit Ethernet Line CardsTo insert an EPA into the Modular Gigabit Ethernet line card, refer toFigure 13 on page 23and followthese steps:

Step 1 Attach an ESD-preventive wrist or ankle strap and follow its directions for use.

Step 2 Mate the connector of the EPA to the connector on the line card, as shown inFigure 13A.

Step 3 Ensure that the connector guide pins are aligned, and then apply gentle pressure to the two rearcorners of the EPA with your thumbs, as shown inFigure 13B.

Step 4 Use a Phillips screwdriver to insert and tighten the screw located at position C inFigure 13.

Step 5 Use a Phillips screwdriver to insert and tighten the two screws on the faceplate, as shown inFigure 13D.

Figure 13 Inserting an EPA

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Removing and Installing GBICs

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Removing and Installing GBICsYour Ethernet line card may have shipped with a GBIC installed. If your line card arrived without GBIC installed and you need to install it now, or if you need to change your GBIC for another reause the procedures in these sections:

• General GBIC Handling and Maintenance Guidelines, page 24

• Removing the GBIC from an Ethernet Line Card, page 25

• Inserting a GBIC into the Gigabit Ethernet Interface, page 26

Before you remove or install a GBIC, read the installation information in this section and the“LaserSafety” section on page 102.

Note Cisco strongly recommends that you disconnect all fiber-optic cables before removing or installinGBIC.

Caution To prevent system problems, do not use GBICs from third-party vendors. Use only the GBIC thashipped with your Gigabit Ethernet line card. These GBICs might contain an internal EPROM thaidentifies them to the Cisco IOS software.

Caution To prevent problems associated with data transmission, you must attach this device only toIEEE 802.3x-compliant devices.

Note The Ethernet line card supports online insertion and removal (OIR) of GBICs. This means that youremove and replace GBICs while the system remains powered up. When you remove a GBIC, thinterface becomes inactive because a GBIC is not detected in the GBIC receptacle.

General GBIC Handling and Maintenance GuidelinesFollow these GBIC handling and maintenance guidelines:

• GBICs are static sensitive. To prevent ESD damage, follow the guidelines described in the“Preventing Electrostatic Discharge” section on page 15.

• GBICs are dust sensitive. When the GBIC is stored or when a fiber-optic cable is not pluggedone of the optical ports on the GBIC, always insert an optical port dust plug.

• Keep the optical port clean. The most common source of contamination in the optical ports is dthat collects on the ferrules of the optical cable connectors. Use an alcohol swab or Kim-Wipclean the ferrules of the cable connector before inserting it into the GBIC.


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Removing and Installing GBICs

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Removing the GBIC from an Ethernet Line CardTo remove the GBIC from an Ethernet line card, follow these steps:

Step 1 Disconnect the SC-type fiber-optic cables from the GBIC. Note which plug is TX and which plug isfor reattachment.

Step 2 Attach an ESD wrist or ankle strap and follow its directions for use.

Step 3 Locate the tabs on either side of the exposed portion of the GBIC and squeeze them with your thand forefinger, as you gently pull the GBIC out of the GBIC slot. (See arrows inFigure 14.)

Figure 14 Removing and Replacing a GBIC

1 Locking tab 2 Locking tab 3 Alignment groove

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Removing and Installing SFP Modules

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Inserting a GBIC into the Gigabit Ethernet InterfaceTo insert a GBIC into the Gigabit Ethernet interface, follow these steps:

Step 1 Attach an ESD wrist or ankle strap and follow its directions for use.

Step 2 Locate the alignment groove on the GBIC. (See the enlargement inFigure 14 on page 25.) Position theGBIC so that this groove is in the position shown in the enlargement to ensure that the 20-pin pluthe GBIC is in the correct position.

Caution To prevent damage to the GBIC plug and receptacle before you insert the GBIC into the GBIC slthe Gigabit Ethernet interface, ensure that the plug and alignment groove are matched.

Step 3 Squeeze the tabs on each side of the GBIC using your thumb and forefinger, and insert the GBICthe GBIC slot on the Gigabit Ethernet interface. (SeeFigure 14 on page 25.)

Step 4 Using moderate force, ensure that the GBIC is fully inserted into the 20-pin receptacle at the rear oGBIC slot. The tabs on either side of the GBIC will snap into place when you have completely anproperly inserted the GBIC.

Step 5 Reattach the SC-type fiber-optic cable to the GBIC.

Removing and Installing SFP ModulesBefore you remove or install an SFP module, read the installation information in this section and“Laser Safety” section on page 102.

Caution Protect the SFP modules by inserting clean dust covers into them after the cables are removed. Bto clean the optic surfaces of the fiber cables before you plug them back into the optical ports of anSFP module. Avoid getting dust and other contaminants into the optical ports of your SFP modulbecause the optics will not work correctly when obstructed with dust.

Caution It is strongly recommended that you do not install or remove the SFP module with fiber-optic cabattached to it because of the potential of damaging the cable, the cable connector, or the optical intein the SFP module. Disconnect all cables before removing or installing an SFP module.

Removing and inserting an SFP module can shorten its useful life, so you should not remove andSFP modules any more often than is absolutely necessary.

SFP modules use one of four different latching devices to install and remove the module from a The four types of SFP module latching devices are described in the following sections:

• Bale Clasp SFP Module, page 27

• Mylar Tab SFP Module, page 29

• Actuator Button SFP Module, page 31

• Slide Tab SFP Module, page 34


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Bale Clasp SFP ModuleThe bale clasp SFP module has a clasp that you use to remove or install the SFP module. (SeeFigure 15.)

Figure 15 Bale Clasp SFP Module

Removing a Bale Clasp SFP Module

To remove this type of SFP module, follow these steps:



Step 3 Open the bale clasp on the SFP module with your index finger in a downward direction, as showFigure 16. If the bale clasp is obstructed and you cannot use your index finger to open it, use a sflat-blade screwdriver or other long, narrow instrument to open the bale clasp.

Step 4 Grasp the SFP module between your thumb and index finger and carefully remove it from the poshown inFigure 16.

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Figure 16 Removing a Bale Clasp SFP Module

Step 5 Place the removed SFP module on an antistatic mat, or immediately place it in a static shielding byou plan to return it to the factory.

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Step 6 Protect your line card by inserting clean SFP module cage covers into the optical module cage wthere is no SFP module installed.

Installing a Bale Clasp SFP Module

To install this type of SFP module, follow these steps:


Step 2 Close the bale clasp before inserting the SFP module.

Step 3 Line up the SFP module with the port and slide it into the port. (SeeFigure 17.)

Figure 17 Installing a Bale Clasp SFP Module into a Port

Note Verify that the SFP modules are completely seated and secured in their assigned receptacles on tcard by firmly pushing on each SFP module. If the SFP module was not completely seated and sein the receptacle, you will hear a click as the triangular pin on the bottom of the SFP module snapsthe hole in the receptacle.

Mylar Tab SFP ModuleThe mylar tab SFP module has a tab that you pull to remove the module from a port. (SeeFigure 18.)

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Figure 18 Mylar Tab SFP Module

Removing a Mylar Tab SFP Module




Step 3 Pull the tab gently in a slightly downward direction until it disengages from the port, then pull the Smodule out. (SeeFigure 19.)

Figure 19 Removing a Mylar Tab SFP Module


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Caution When pulling the tab to remove the SFP module, be sure to pull in a straight outward motion so remove the SFP module from the port in a parallel direction. Do not twist or pull the tab, becausemight disconnect it from the SFP module.

Installing a Mylar Tab SFP Module



Step 2 Line up the SFP module with the port, and slide it into place. (SeeFigure 20.)

Figure 20 Installing a Mylar Tab SFP Module


Actuator Button SFP ModuleThe actuator button SFP module includes a button that you push in order to remove the SFP modula port. (SeeFigure 21.)

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Figure 21 Actuator Button SFP Module

Removing an Actuator Button SFP Module




Step 3 Gently press the actuator button on the front of the SFP module until it clicks and the latch mechaactivates, releasing the SFP module from the port. (SeeFigure 22.)

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Figure 22 Removing an Actuator Button SFP Module from a Port

Step 4 Grasp the actuator button between your thumb and index finger and carefully pull the SFP modulethe port.


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Installing an Actuator Button SFP Module



Step 2 Line up the SFP module with the port and slide it in until the actuator button clicks into place. (SeFigure 23.) Be sure not to press the actuator button as you insert the SFP module because you minadvertently disengage the SFP module from the port.

Figure 23 Installing an Actuator Button SFP Module


Slide Tab SFP ModuleThe slide tab SFP module has a tab underneath the front of the SFP module that you use to disethe module from a port. (SeeFigure 24.)

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Figure 24 Slide Tab SFP Module

Removing a Slide Tab SFP Module




Step 3 Grasp the SFP module between your thumb and index finger.

Step 4 With your thumb, push the slide tab on the bottom front of the SFP module in the direction of thecard to disengage the module from the line card port. (SeeFigure 25.)

Figure 25 Disengaging the Slide Tab

Step 5 With the tab still pushed, carefully pull the SFP module from the port as shown inFigure 26.

Caution You must disengage the SFP module by pushing on the slide tab before you can pull out the SFP mIf you pull on the SFP module without disengaging the tab, you can damage the SFP module.

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Figure 26 Removing a Slide Tab SFP Module



Installing a Slide Tab SFP Module

To install this type of SFP module into a line card, follow these steps:


Step 2 Hold the SFP module with the hardware label facing up.

Caution The SFP module must be inserted with the hardware label facing up to avoiding damaging the mor the line card.

Step 3 Insert the SFP module into the appropriate slot and gently push on it until it snaps into the slot ti(SeeFigure 27.)

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Line Card Cable-Management Bracket

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Figure 27 Installing a Slide Tab SFP Module



Note The illustrations in this section show various line cards, but the line card cable-management brainstallation procedure is the same regardless of the specific line card.

Cisco 12000 Series Routers include a cable-management system that organizes the interface caentering and exiting the router, keeping them out of the way and free of sharp bends.

Caution Excessive bending of interface cables can damage the cables.

The cable-management system consists of two separate components:

1. A cable-management tray that is mounted on the chassis. Refer to the appropriate Cisco 120Series Router installation and configuration guide for more information on the cable-managetray.

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e card.to the

2. A cable-management bracket that attaches to a line card.

This section describes the line card cable-management bracket.Figure 28shows the single-port line cardcable-management bracket;Figure 29shows the multiport line card cable-management bracket.

Figure 28 Single-Port Line Card Cable-Management Bracket

Figure 29 Multiport Line Card Cable-Management Bracket

Note When shipped with spare line card orders, the cable-management bracket is not attached to the linYou must attach the cable-management bracket to the line card before you insert the line card inrouter.

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Caution Do not use the cable-management bracket as a handle to pull out or push in the line card. Thecable-management bracket is designed to hold the interface cables and may break if you use the bto push, pull, or carry the line card after it is removed from the router.

Removing and installing the line card cable-management bracket is described in the followingprocedures:

• Removing a Line Card Cable-Management Bracket, page 39

• Installing a Line Card Cable-Management Bracket, page 41

Removing a Line Card Cable-Management BracketTo remove a line card cable-management bracket, follow these steps:


Step 2 Note the current interface cable connections to the ports on each line card.

Step 3 Starting with the interface cable for the bottom port on the line card, disconnect the cable from thecard interface.

Note It is not necessary to remove the interface cables from the line card cable-management bracket.bracket (with attached cables) can be hooked to the cable-management tray or a bracket on theuntil a new line card is installed.

Step 4 For multiport line card cable-management brackets, proceed upward and remove the interface froVelcro strap on the end of the cable standoff. (SeeFigure 30.)

For single-port line card cable-management brackets, carefully remove the interface cable from theclip. (SeeFigure 31.) Avoid any kinks or sharp bends in the cable.

Step 5 Repeat Step 3 and Step 4 for all remaining interface cables, then proceed to Step 6.

Step 6 For multiport line card cable-management brackets, loosen the captive installation screw at eachthe cable-management bracket and remove the bracket from the line card.

For single-port line card cable-management brackets, loosen the captive installation screw on thcable-management bracket and remove the bracket from the line card.


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Figure 30 Multiport Line Card Cable-Management Installation and Removal(4-Port OC-48c/STM-16c DPT Line Card Shown)

1 Chassis cable-management tray 3 Line card cable-management bracket

2 Velcro straps 4 Fiber cable

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Figure 31 Single-Port Line Card Cable-Management Bracket Installation and Removal (1-PortOC-192c/STM-64c DPT Line Card Shown)

Installing a Line Card Cable-Management BracketTo install a line card cable-management bracket, follow these steps:


1 Chassis cable-management tray3 Interface cable

2 Cable clip 4 Line card cable-management bracket

TX

RX

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300

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Cabling and Specifications

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Step 2 Attach the line card cable-management bracket to the line card as follows:

a. Position the cable-management bracket over the front of the line card faceplate.

b. Insert and tighten the captive screw(s) to secure the bracket to the line card.

c. Starting with the bottom port on the line card, connect each interface cable to the intended p

Step 3 For multiport line card cable-management brackets, carefully wrap the cables with the supplied Vstrap. (SeeFigure 30.)

For single-port line card cable-management brackets, carefully press the interface cable onto theclip. (SeeFigure 31.) Avoid any kinks or sharp bends in the cable.

For information on disconnecting and connecting interface cables, see the“Removing and InstallingFiber-Optic Interface Cables” section on page 53.

Cabling and SpecificationsThe following sections provide information about specifications and cabling for Ethernet line card

• Fast Ethernet Interface, page 42

• Gigabit Ethernet Interface, page 44

• Fiber-Optic Interface Cables, page 51

• Removing and Installing Fiber-Optic Interface Cables, page 53

• Cleaning Fiber-Optic Connectors, page 56

• Type RJ-45 100BASE-T Copper Cables, page 57

• Removing and Installing RJ-45 100BASE-T Copper Cable, page 57

Fast Ethernet InterfaceThe termEthernet is commonly used for all carrier sense, multiple access/collision detection(CSMA/CD) local-area networks (LANs) that conform to Ethernet specifications, including FastEthernet defined by IEEE 802.3u.

IEEE 802.3u specifies the following different physical layers for 100BASE-T:

• 100BASE-TX—100BASE-T, half- and full-duplex over Category 5 unshielded twisted-pair (UTElectronics Industry Association/Telecommunications Industry Association[EIA/TIA]–568-compliant cable.

Note The 8-Port Fast Ethernet line card provides an RJ-45 connector that follows theMedia-Dependent Interface (MDI) port wiring standard, as opposed to theMedia-Dependent Interface-crossed (MDI-X) wiring scheme found on many hubs andrepeaters.


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and

y.

• 100BASE-FX—100BASE-T, half- and full-duplex over fiber-optic cable.

Note 100BASE-TX and 100BASE-FX are commonly called 100BASE-X rather than100BASE-T.

• 100BASE-T4—100BASE-T, half- and full-duplex over Category 3, 4, or 5 UTP or shieldedtwisted-pair (STP) cabling with four pairs, also called 4T+. Two-pair UTP over Category 3 cable iscalled T2.

Note The 8-Port Fast Ethernet line card supports 100BASE-TX and 100BASE-FX. 100BASE-T4is not supported.

Table 12 lists the cabling specifications for 100 Mbps Fast Ethernet transmission over UTP, STP, fiber-optic cables.Table 13 summarizes IEEE 802.3u 100BASE-T physical characteristics for100BASE-TX and 100BASE-FX.

Table 12 Specification and Connection Limits for 100-Mbps Transmission

Parameter RJ-45 MII SC-Type

Cable specification Category 51 UTP2, 22to 24 AWG3

1. EIA/TIA-568 or EIA-TIA-568 TSB-36 compliant.

2. Cisco Systems does not supply Category 5 UTP RJ-45 or 150-ohm STP MII cables. Both are available commerciall

3. AWG = American Wire Gauge. This gauge is specified by the EIA/TIA-568 standard.

Category 3, 4, or 5,150-ohm UTP or STP, ormultimode fiber-optic

62.5/125 multimodefiber-optic

Maximum cable length – 1.64 ft (0.5 m) (MII-to-MIIcable4)

4. This is the cable between the MII port on the FE interface and the appropriate transceiver.

–

Maximum segmentlength

328 ft (100 m) for100BASE-TX

3.28 ft (1 m)5 or 1,312 ft(400 m) for 100BASE-FX

5. This length is specifically between any two stations on a repeated segment.

2 km

Maximum networklength

656 ft (200 m)5 (with 1repeater)

– 4 km5 (with 1repeater)

Table 13 IEEE 802.3u Physical Characteristics

Parameter 100BASE-FX 100BASE-TX

Data rate (Mbps) 100 100

Signaling method Baseband Baseband

Maximum segment length(meters)

2 km between repeaters 100 m between DTE1 and repeaters

1. DTE = data terminal equipment.

Media SC-type: dual simplex or singleduplex for receive (RX) andtransmit (TX)

RJ-45MII

Topology Star or hub Star or hub


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Gigabit Ethernet InterfaceThis section describes the Gigabit Ethernet interface:

• GBIC Laser Optical Transceiver Modules, page 44

• Gigabit Ethernet SFP Modules, page 48

• 10-Gigabit Ethernet, page 50

GBIC Laser Optical Transceiver Modules

The Gigabit Interface Converters (GBICs) are field-replaceable modules that plug into receptacles oline card and provide the Gigabit Ethernet optical interface. The GBICs have two opticalinterfaces—laser transmit (TX) and laser receive (RX)—and an electrical interface (to the line card)GBIC module types have dual SC connectors. Different GBICs can be ordered for each port on thcard. The 1-Port Gigabit Ethernet and 3-Port Gigabit Ethernet line cards use GBICs to provide thGigabit Ethernet optical interface.

The following sections provide information on the GBIC and Coarse Wave Division Multiplexing(CWDM) GBIC in Ethernet line cards:

• GBIC Modules, page 44

• Using CWDM GBICs with the 3-Port Gigabit Ethernet Line Card, page 46

• General CWDM GBIC Installation and Usage Guidelines, page 47

• Related CWDM Documentation, page 47

• General Connection Rules for CWDM GBICs, page 47

GBIC Modules

Fiber-optic transmission specifications identify two types of fiber: single-mode and multimode. Sigcan travel farther through single-mode fiber than through multimode fiber.

The 1-Port Gigabit Ethernet and 3-Port Gigabit Ethernet line cards support multimode fiber througWS-G5484= GBIC laser optical transceiver module and single-mode fiber through the WS-G548WS-G5487=. The 3-Port Gigabit Ethernet line card also supports CWDM-GBIC-xxxx= GBIC laseroptical transceiver modules.

Table 14 describes the operating parameters for available GBIC laser optics.

Table 14 Ethernet GBIC Laser Optic Parameters

GBIC Module/Connector Type Wavelength Fiber Type Distance1

WS-G5484=SC connector

Shortwave (multimode shorthaul)

Defined by 1000BASE-SXstandard, IEEE 802.3

850 nm 62.5 micron MMF 902 feet (275 m)

50 micron MMF 1804 feet (550 m)


Longwave (single-mode longhaul)

Compliant with 1000BASE-LXstandard, IEEE 802.3

1310 nm 10/9 micron SMF 6.2 miles (10 km)


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Note 1000BASE-SX and 1000BASE-LX (LH) were originally part of the IEEE 802.3z standard, which hbeen incorporated into the IEEE 802.3 standard.

Note Use only GBIC modules supplied by Cisco with your Ethernet line card. They have been tested by CEngineering and, in some cases, a Cisco-supplied GBIC might contain an internal erasableprogrammable read-only memory (EPROM) that identifies the GBIC to the Cisco IOS software. Tverify the version of the installed GBIC module, refer to“Verifying the GBIC Version” section onpage 69.

The maximum distance for any fiber span in an optical network is determined by the fiber type anquality, as well as the span length, number of splices, and number of optical nodes in the path. Inetwork design requires the signal to travel close to the theoretical maximum distance (as listed Table 15), you must calculate the optical power budget and receive (RX) sensitivity for the entirenetwork topology to ensure it is within the specifications of the GBIC option in use.

Note Actual power budget calculations involve a number of variables specific to network topology and deand are therefore outside the scope of this publication.


Extended distance (single-mode) 1550 nm 10/9 micron SMF 43.5 miles (70 km

8 micron SMF2 62 miles (100 km)

CWDM-GBIC-xxxx=3

Longwave (single-mode) 1470-1610nm4

SMF 10/9 micron 62 miles (100 km)

1. These distances represent best case conditions, depending on fiber quality, dispersion, and losses due to connectoor splices. In the case of the CWDM GBICs, CWDM OADM modules or mux/demux modules are needed for these GBIwork in any topology other than a point-to-point topology within one building, so the maximum distance is determinedoptical power budget calculation that takes into consideration all sources of loss, including the insertion loss due to CWDM OADM and mux/demux modules, and might be different from the distance shown in the table. For optical paraminformation associated with the CWDM OADM and mux/demux modules, see the“Related CWDM Documentation” sectionon page 47.

2. Dispersion-shifted single-mode fiber-optic cable required for 100,000-meter distance.

3. Supported by 3-Port Gigabit Ethernet modules

4. The wavelengths of the CWDM GBICs are based on a 20-nanometer (nm) wavelength grid and are available in eighwavelengths: 1470, 1490, 1510, 1530, 1550, 1570, 1590, and 1610 nm.

Table 14 Ethernet GBIC Laser Optic Parameters (continued)

GBIC Module/Connector Type Wavelength Fiber Type Distance1

Table 15 Optical Parameter Values for Calculating Link Power Budget

GBICTransmitPower

ReceivePower

ReceiveSensitivity

LinkBudget Maximum Distance1

WS-G5484= –9.5dBm to 0 dBm2 –17 to 0 dBm –17 dBm 7.5 dB 1,804 feet (550 m)

WS-G5486= –11 to –3 dBm –19 to –3 dBm –19 dBm 8 dB 6.2 miles (10 km)

WS-G5487= 0 to +5 dBm –23 to 0 dBm –23 dBm 23 dB 43.5 to 62 miles (70 to100 km3)

CWDM-GBIC-xxxx= +1 to +5 dBm –31 to –7 dBm –31 dBm 32 dB 62 miles (100 km)4


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fore lineface

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Using CWDM GBICs with the 3-Port Gigabit Ethernet Line Card

The 3-Port Gigabit Ethernet line card supports CWDM GBICs. The eight CWDM GBICs availableuse with an Ethernet line card are active components that plug into standard GBIC receptacles in thcard. They convert Gigabit Ethernet electrical signals into an optical single-mode fiber (SMF) interthat feeds into a CWDM network through a Cisco optical add/drop multiplexing (OADM) plug-inmodule or multiplexing/demultiplexing (mux/demux) plug-in module.Figure 32 shows the physicalappearance of a CWDM GBIC with one optical port dust plug removed.

Figure 32 CWDM GBIC (Yellow-Coded CWDM-GBIC-1550= Shown)

The eight CWDM GBICs available for use with a Gigabit Ethernet line card come in eight wavelengin a range from 1470 nm to 1610 nm. The color dot between the receive and transmit ports and theband on the label of the Cisco CWDM GBIC identify the wavelength of the GBIC.Table 16 lists theCWDM GBICs and their associated color codes.

1. These distances represent best case conditions, depending on fiber quality, dispersion, and losses due to connectoor splices.

2. dBm = decibels referenced to 1 milliwatt.

3. Dispersion-shifted single-mode fiber-optic cable required for 100-km distance.

4. This distance represents best case conditions, depending on fiber quality, dispersion, and losses due to connectors, nsplices. In the case of the CWDM GBICs, CWDM OADM modules or mux/demux modules are needed for these GBIwork in any topology other than a point-to-point topology within one building, so the maximum distance is determined boptical power budget calculation that takes into consideration all sources of loss, including the insertion loss due to CWDM OADM and mux/demux modules, and might be different from the distance shown in the table. For optical paraminformation associated with the CWDM OADM and mux/demux modules, see the“Related CWDM Documentation” sectionon page 47.

1 Color band on label 4 Transmit optical bore 6 Receive optical bore

2 Alignment groove 5 Optical bore dust plug 7 Color dot

3 Spring clip

SINGLE-MODE

1000BASE-CWDM GBIC

CWDM-GBIC-1550=

2

5

6

17

34

8447

2

Table 16 Gigabit Ethernet CWDM GBIC Laser Optic Parameters

GBIC Product Number CWDM GBIC Wavelength Color IdentifierCWDM-GBIC-1470= Longwave 1470 nm laser single-mode Gray

CWDM-GBIC-1490= Longwave 1490 nm laser single-mode Violet


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General CWDM GBIC Installation and Usage Guidelines

The Cisco CWDM GBIC solution has two main components: the Cisco CWDM GBICs and the CiOADM plug-in modules or mux/demux plug-in modules, which are rack mounted in a Cisco CWDOADM chassis external to the Cisco 12000 Series Router that contains the Ethernet line card.

The CWDM OADM plug-in modules and mux/demux plug-in modules are passive optical componthat multiplex together multiple wavelengths from multiple SMF fiber pairs into one SMF fiber pair.to two CWDM plug-in modules can be rack-mounted by using the single-rack-unit CWDM chassi

The CWDM GBICs plug into the standard GBIC receptacles on the faceplate of the Ethernet lineand are connected to the CWDM OADM or mux/demux plug-in modules in the external CWDM chausing SMF jumper cables with SC-type connectors.

A Cisco 12000 Series Router equipped with an Ethernet line card and CWDM GBICs can be conninto a CWDM network through external CWDM plug-in modules in the following deployment scenar

• Point-to-point—Two endpoints are directly connected via a fiber link. You can add or drop upeight Gigabit Ethernet channels into a pair of single-mode fibers.

• Hub-and-spoke (ring)—Multiple nodes (spokes) are connected with a hub location through a rof single-mode fiber. Each hub/node connection can consist of one or more wavelengths, eacarrying a full Gigabit Ethernet channel.

• Mesh (ring)—Combines the hub-and-spoke and point-to-point (or even multiple point-to-poinconnections in parallel on the same CWDM optic link. The maximum of eight GBIC wavelengallows different combinations of these scenarios.

Related CWDM Documentation

For more information about CWDM GBIC solution deployment, including the optical parameters(insertion loss and isolation values) for the CWDM OADM and mux/demux plug-in modules, see following related documentation:

• Cisco CWDM GBIC Solution, Data Sheet

• Cisco CWDM GBIC Solution, Q & A

• Installation Note for the CWDM Passive Optical System

General Connection Rules for CWDM GBICs

Observe the following connection rules for CWDM GBICs:

• Always match the CWDM GBIC color with the equipment port of the same color on the CWDpassive optical system plug-in module.

CWDM-GBIC-1510= Longwave 1510 nm laser single-mode Blue

CWDM-GBIC-1530= Longwave 1530 nm laser single-mode Green

CWDM-GBIC-1550= Longwave 1550 nm laser single-mode Yellow

CWDM-GBIC-1570= Longwave 1570 nm laser single-mode Orange

CWDM-GBIC-1590= Longwave 1590 nm laser single-mode Red

CWDM-GBIC-1610= Longwave 1610 nm laser single-mode Brown

Table 16 Gigabit Ethernet CWDM GBIC Laser Optic Parameters (continued)

GBIC Product Number CWDM GBIC Wavelength Color Identifier


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Use the CWDM passive optical system connector color codes shown inTable 16to help you connectyour router to the CWDM passive optical system.

• Always connect from transmit (TX) to receive (RX) when connecting GBICs to other equipme

– Connect GBIC TX to equipment RX

– Connect GBIC RX to equipment TX

• Optical transceivers—such as the Cisco CWDM GBICs—have a maximum optical receive poabove which damage might occur to the receive diode. The incoming power level might be tooif the fiber lacks sufficient attenuation, which might occur in a short run of fiber (less thanapproximately 25 km). Attenuators are used to lower the incoming optical signal below themaximum optical receive power of the Cisco CWDM GBIC (–7 dB).

• When the length of the fiber-optic link is less than 15.5 miles (25 km), you must insert a 10-dB inoptical attenuator (Cisco product number AT-10DB-SC=) between the fiber-optic network andreceiving port on the Cisco CWDM GBIC at each end of the link to ensure that the maximum recpower is always less than –7 dBm.

Gigabit Ethernet SFP Modules

The Gigabit Ethernet laser optical transceiver module is a field-replaceable small form-factor plugg(SFP) module that plugs into the receptacle on the Ethernet port adapter (EPA) located on the MoEthernet line card and provides the Gigabit Ethernet optical interface. (SeeFigure 33.) The module hastwo optical interfaces—laser transmit (TX) and laser receive (RX)—and an electrical interface (toline card). The 4-Port Gigabit Ethernet ISE, 10-Port 1-Gigabit Ethernet, and Modular Gigabit Etheline cards use SFP modules.


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Figure 33 SFP Module and Fiber-Optic Cable

The following SFP module options are available for a Gigabit Ethernet line card:

• GLC-SX-MM—Short wavelength SFP module (850 nm nominal), for use in 1000BASE-SX lin

• GLC-LH-SM—Long-haul or long-wavelength SFP module (1310 nm nominal), for use in1000BASE-LX links.

• GLC-LX-SM—Single-mode, long-reach

• GLC-ZX-SM=—Single-mode, extended-reach (supported by 4-Port Gigabit Ethernet ISE lineonly)

The SFP modules have LC connectors. Different SFP module options allow you to customize thephysical interfaces on the line card by using both types of modules on the same line card. The orestriction is that each port must match the specifications on the other end of the cable (short or wavelength), and must not exceed the recommended cable length for reliable communication.

Fiber-optic transmission specifications identify two types of fiber: single-mode and multimode. Thmaximum distance for single-mode installations is determined by the amount of light loss in the path. If your environment requires the light to travel close to the typical maximum distance, you shuse an optical time domain reflectometer (OTDR) to measure the power loss.

Table 17 describes the operating parameters for the supported SFP modules.

1 Component side of line card 3 Card carrier side of line card

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Note Use only the SFP modules supplied by Cisco with your Gigabit Ethernet line card. Each SFP mocontains an internal serial EEPROM that is security-programmed by the SFP manufacturer withinformation that provides a way for Cisco (through the Cisco IOS software) to identify and validateSFP module as a module type that was tested and qualified by Cisco to operate properly with CiGigabit Ethernet line cards. Unapproved SFP modules (those not purchased directly from Cisco) wwork on the Gigabit Ethernet line card. To verify the version of the installed SFP module, refer to“Verifying the SFP Version” section on page 70.

10-Gigabit Ethernet

The 1-Port 10-Gigabit Ethernet line card uses single-mode fiber-optic cable. The maximum distancsingle-mode installations is determined by the amount of light loss in the fiber path. If your environmrequires the light to travel close to the typical maximum distance (as listed inTable 20), you should usean optical time domain reflectometer (OTDR) to measure the power loss.

The Ethernet line card is offered in two transceiver options:

• Long haul or long wavelength, 1310 nanometers (nm) nominal, used for 1000BASE-LR links

• Long haul or long wavelength, 1550 nm nominal, used for 1000BASE-ER links.

Table 17 Gigabit Ethernet SFP Module Power Budget and Signal Requirements

SFP TransceiverPowerBudget

TransmitPower

ReceivePower

ReceiveSensitivity

Typical MaximumDistance

GLC-SX-MM Short wavelength

Multimode,short haul

7.5 dB –9.5 to -4 dBm1

at 850 nm2

1. dBm = decibels referenced to 1 milliwatt

2. nm = nanometer

–17 to 0 dBm –17 dBm 984 feet (300 meters)

GLC-LH-SM3

3. Not valid for 4-Port Gigabit Ethernet ISE line card

Long wavelength

Single-mode,long haul

8.0 dB –9.5 to –3 dBmat 1310 nm

–19 to -3 dBm 32,808 feet (10,000 meters)

GLC-LX-SM4

4. 4-Port Gigabit Ethernet ISE line card only

Single-mode,long-reach

8 dB –11 to –3 dBmat 1310 nm

–19 to –3 dBm –19 dBm

GLC-ZX-SM5

5. 4-Port Gigabit Ethernet ISE line card only

Single-mode,extended-reach

23 dB 0 to +5 dBmat 1550 nm

–23 to 0 dBm –23 dBm

Table 18 Gigabit Ethernet Laser Optical Transceiver (SFP) Module Operating Parameters

SFP Module Type Wavelength Cable DistanceGLC-SX-MM Short wavelength

(multimode short haul)850 nm MMF 62.5/125 micron 722 feet (220 m)

MMF 50/125 micron 1640 feet (500 m)

GLC-LH-SM Long wavelength(single-mode longhaul)

1310 nm SMF 9/125 micron 32,808 feet (10,000 m)


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Ther.

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Table 19 describes the operating parameters for the transceiver options.

Table 20lists the power ratings and maximum distances of both models of the Ethernet line cards.actual distance in any given case depends on the quality of the fiber connected to the transceive

Fiber-Optic Interface CablesDepending on the line card (refer toTable 4 on page 6), use a single-mode or multimode fiber-opticinterface cable with LC-type or SC-type connectors to connect an Ethernet interface on the Ethernecard in your Cisco 12000 Series Router to another Ethernet interface, router, or switch.

Note Fiber optic cables are not available from Cisco Systems. They can be purchased from cable ven

The following types of cables are used with Ethernet line cards to connect your router to another ror switch:

• Single-mode—Generally yellow in color.

• Multimode—Generally gray or orange in color. Multimode cables are multifiber cables that ca12 channels of fiber data.

Note For network applications using CWDM GBICs in Ethernet line cards, the CWDM GBICs use SMF pacords only. Verify that all your patch cords are yellow (SMF), rather than orange (MMF).

The following types of cable connectors are used with Ethernet line cards:

• Subscriber connector (SC)—SeeFigure 34 andFigure 35

• Lucent connector (LC)— SeeFigure 36 andFigure 37

You can use two cables with simplex connectors, or one cable with dual, keyed connectors.

Warning Invisible laser radiation can be emitted from the aperture of the port when no cable is connected.Avoid exposure to laser radiation and do not stare into open apertures.

Table 19 10-Gigabit Ethernet Laser Optical Transceiver Operating Parameters

Transceiver Option Type Wavelength Cable DistanceLR Long wavelength

(single-mode long haul)1310 nm SMF 9/125 micron 6.2 miles (10 km)

ER Long wavelength(single-mode long haul)

1550 nm SMF 9/125 micron 24.9 miles (40 km)

Table 20 Transceiver Module Power Budget and Signal Requirements

Transceiver OptionPowerBudget

TransmitPower

ReceivePower Typical Maximum Distance

LR 6.2 dB –8.2 to +0.5 dBm at 1310 nm –14.4 to +0.5 dBm 6.2 miles (10 km)

ER 11.1 dB –4.7 to +4 dBm at 1550 nm –15.8 to –1 dBm 24.9 miles (40 km)


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Figure 34 Simplex SC Cable Connector (Single-mode)

Figure 35 Duplex SC Cable Connector

Figure 36 Simplex LC Cable Connector

Figure 37 Duplex LC Cable Connector

1 SC cable connector 2 Spring-action disconnect latch

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Note Connectors on the fiber-optic cables must be free of dust, oil, or other contaminants. Beforeconnecting the cable to the line card, carefully clean the fiber-optic connectors using analcohol wipe or other suitable cleanser. Refer to the“Cleaning Fiber-Optic Connectors”section on page 56 for more information.

The connector on the cable might be supplied with a dust cover. If it is, remove the dustcover before trying to connect the cable to the line card port.

Removing and Installing Fiber-Optic Interface CablesThis section contains information on removing and installing fiber-optic interface cables to connectrouter to another router or switch.

Note The procedures in the following sections use illustrations of an Ethernet line card to support thedescriptions of removing and installing interface cables. Although the line cards differ, the procesremoving and installing interface cables is basically the same. Therefore, separate procedures aillustrations are not included in this publication.

Removing Fiber-Optic Interface Cables

To remove line card interface cables, refer toFigure 38(showing one possible arrangement) and followthese steps:

Step 1 Attach an ESD-preventive wrist or ankle strap to your wrist and follow its instructions for use.

Step 2 Press on the spring-action disconnect latch to disconnect the interface cable connectors from thcard interface ports.


Note You do not have to remove the interface cables from the line card cable-management bra

Step 3 Insert a dust plug into the optical port openings of each port that is not being used.

Step 4 Use a screwdriver to loosen the captive installation screws at the ends of the line card cable-managbracket.

Step 5 Detach the line card cable-management bracket and optical fiber cable bundle from the line cardplace it carefully out of the way. (SeeFigure 38B.)


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stems.

Figure 38 Disconnecting Line Card Interface Cables

Installing Fiber-Optic Interface Cables

Use two simplex SC or LC connectors or one duplex SC or LC connector (refer toFigure 39 on page 55andFigure 40 on page 56).

Note Optical fiber cables are available from cable vendors. These cables are not available from Cisco Sy

Warning Invisible radiation may be emitted from the aperture of the port when no fiber cable isconnected, so avoid exposure to radiation and do not stare into open apertures.

1 Fiber cable 3 Cable-management bracket5 SFP module

2 Velcro strap 4 Dust plug

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Warning Class 1 laser product.

Warning Class 1 LED product (multimode).

Note Connectors on the fiber-optic cables must be free of dust, oil, or other contaminants. Beforeconnecting the cable to the line card, carefully clean the fiber-optic connectors using analcohol wipe or other suitable cleanser. Refer to the“Cleaning Fiber-Optic Connectors”section on page 56 for more information.

To install a cable, follow these steps:

Step 1 Remove the connector dust cover if one is present.

Step 2 Align the connector end of the cable to the appropriate port. Observe the receive (RX) and transmitcable relationship on the cables, as shown inFigure 39 andFigure 40.

Step 3 Attach fiber cable between the port in the line card and the device to which the line card is conne

Step 4 Insert the fiber cable connector until it clicks and locks into place.

Step 5 Repeat these steps until all cabling is complete.

Figure 39 Attaching Simplex or Duplex Fiber Cables (SFP Module)

1 TX connector 3 Simplex cables

2 RX connector 4 Duplex cable

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Figure 40 Attaching Simplex or Duplex Fiber Cables (Line Card Port or GBIC)

Note The fiber-optic connectors must be free of dust, oil, or other contaminants. Carefully clean the fiboptic connectors using an alcohol wipe or other suitable cleanser.

Cleaning Fiber-Optic ConnectorsFiber-optic connectors are used to connect two fibers together. When these connectors are usedcommunication system, proper connection becomes a critical factor. They can be damaged by impcleaning and connection procedures. Dirty or damaged fiber-optic connectors can result incommunication that is inaccurate or not repeatable.

Fiber-optic connectors differ from electrical or microwave connectors. In a fiber-optic system, lightransmitted through an extremely small fiber core. Because fiber cores are often 62.5 microns or lediameter, and dust particles range from a tenth of a micron to several microns in diameter, dust another contamination at the end of the fiber core can degrade the performance of the connector intwhere the two cores meet. Therefore, the connector must be precisely aligned and the connector inmust be absolutely free of foreign material.

Connector loss, or insertion loss, is a critical performance characteristic of a fiber-optic connectoReturn loss is also an important factor. Return loss specifies the amount of reflected light: the lowereflection, the better the connection. The best physical contact connectors have return losses of than –40 dB, but –20 to –30 dB is more common.

The connection quality depends on two factors: the type of connector and the proper cleaning anconnection techniques. Dirty fiber connectors are a common source of light loss. Keep the conneclean at all times, and keep the dust plugs or covers installed when the connectors are not in us

Before installing any type of cable or connector, use a lint-free alcohol pad from a cleaning kit to cthe ferrule, the protective tube or cone that surrounds the fiber core, and the end-face surface of thcore.

As a general rule, any time you detect a significant, unexplained loss of light, clean the connectoclean the optical connectors, use a CLETOP fiber optic cleaning cassette (Type A for SC connecand follow the manufacturer’s usage instructions.

If a CLETOP cleaning cassette is not available, follow these steps:

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Step 1 Use a lint-free tissue soaked in 99 percent pure isopropyl alcohol and gently wipe the end-face ofiber core. Wait 5 seconds for the surfaces to dry and wipe the surfaces a second time.

Step 2 Use clean, dry, oil-free compressed air to remove any residual dust from the connector.


Step 3 Use a magnifying glass or inspection microscope to inspect the ferrule at angle. Do not look directlythe aperture. If you detect any contamination, repeatStep 1 andStep 2.

Type RJ-45 100BASE-T Copper CablesFor an 8-Port Fast Ethernet line card with RJ-45 ports, use an EIA/TIA–568-compliant cable with Mwiring and RJ-45 connectors to connect your Cisco 12000 Series Router to another router or swFigure 41 shows a typical RJ-45 connector.

Note EIA/TIA–568-compliant cable with MDI wiring and RJ-45 connectors are available from a wide variof sources. These cables are not available from Cisco Systems.

Figure 41 RJ-45 Cable Connector

Removing and Installing RJ-45 100BASE-T Copper CableThis section contains information on removing and installing RJ-45 copper cables to connect your rto another router or switch.

Removing RJ-45 Cables

To remove line card cables, follow these steps (refer toFigure 42 on page 58):

Step 1 Attach an ESD-preventive wrist or ankle strap to your wrist and follow its instructions for use.

Step 2 Disconnect the interface cable connectors from the line card interface ports.

Note You do not have to remove the interface cables from the line card cable-management bra

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RJ-45 connector


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Verifying and Troubleshooting the Installation

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Step 3 Use a screwdriver to loosen the captive installation screws at the ends of the line card cable-managbracket.

Step 4 Detach the line card cable-management bracket and optical fiber cable bundle from the line cardplace it carefully out of the way.

Installing RJ-45 Cables

Insert the RJ-45 connector into an open port until the connector clicks and locks into place. Attachcable between each line card interface and the device to which the line card is connected.Figure 42shows the relationship between the RJ-45 interface on the line card and the cable connector.

Figure 42 Attaching RJ-45 Copper Cables

Verifying and Troubleshooting the InstallationAfter installing the hardware, you need to look at the LEDs to verify that the Ethernet line card winstalled correctly. If it was not, you need to troubleshoot to find the problem. The following sectioprovide information about how to verify and troubleshoot line card installations:

• Initial Boot Process, page 59

• Status LEDs, page 59

• Alphanumeric LEDs, page 61

• Troubleshooting the Installation, page 65

Troubleshooting using Cisco IOS commands is described the“Configuring and Troubleshooting LineCard Interfaces” section on page 66.

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Initial Boot Process

Note Many new line cards are designated asadministratively downby default. Status LEDs are off until youconfigure the interfaces and use theno shutdown command.

During a typical line card boot process, the following events occur:

1. The line card maintenance bus (MBus) module receives power and begins executing the MBsoftware.

2. The line card MBus module determines the type of card on which it resides, performs internachecks, and prepares to accept the Cisco IOS software from the RP.

3. The RP powers up the line card and loads the line card with its Cisco IOS software.

To verify that the line card is working properly, perform the following operational checks:

• During the line card boot process, observe the line card alphanumeric LEDs to ensure that theis running the typical initialization sequence. The sequence should end with IOS RUN.

• Observe the line card status LEDs to verify that the Active LED (Link LED or status LED for lcards with no Active LED) is on. If an Active LED is not on, verify that the associated interfacenot shut down.

If one of these conditions is not met, refer to the“Advanced Line Card Troubleshooting” section onpage 76 to identify any possible problems.

Status LEDsThe Gigabit Ethernet line cards and the 8-Port Fast Ethernet line card have different status LEDs

Gigabit Ethernet Status LEDs

After installing the line card and connecting the interface cables, verify that the line card is workiproperly by observing the LEDs on the faceplate. For the locations of the LEDs, refer to the figurthe“Product Overviews” section on page 5.

Status LEDs show the status of each fiber-optic connector:

• LINK—When lit, indicates that the Gigabit Ethernet (GE) MAC layer is receiving comma charactfrom a connected GE device.

• ACTIVE—When lit, indicates that the interface is active.

• RX FRAME—When lit, indicates that the interface has received a packet.

Alphanumeric LEDs explain the state of the line card and are made up of two, four-digit alphanumLED displays. (See the“Alphanumeric LEDs” section on page 61.)

The status LEDs might not go on until after you have configured the line card interfaces (or turnedon, if they were shut down). In order to verify correct operation of each interface, complete theconfiguration procedures for the line card. (See the“Configuring and Troubleshooting Line CardInterfaces” section on page 66.)

The different operating states of the status LEDs on the Gigabit Ethernet line card are shown inTable 21.


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8-Port Fast Ethernet Line Card LEDs

Refer to the figures in the“8-Port Fast Ethernet Line Card” section on page 7 for the locations of theLink LED and the receive and transmit status LEDs. The Link LED is located on the front panel ofline card. The receive and transmit LEDs are located on the side of the line card and are not visiblea line card is fully installed in the Cisco 12000 Series Router. These LEDs signal the status of theas explained inTable 22.

Table 21 Status LED Descriptions

LED Color/Activity Description

LINK Green • A signal is detected.

• There is RX synchronization.

• The GBIC or SFP module is inserted and has no fault conditions.

• The line card is connected to another functioning Gigabit Ethernet interfacand has received comma-detect characters.

Off • Loss of signal (LOS). Occurs when the signal is lost at the optical input. Foexample, removing a GBIC or SFP or removing a cable causes both an LOand a loss of synchronization.

• Loss of RX synchronization. Occurs when the receiver cannot detectcommas. For example, removing the local RX cable or the remote TX cabwill cause loss of synchronization.

• Invalid word received. To maintain receiver alignment and synchronizationthe receiver looks for a unique detectable code-bit pattern. An invalid wocondition occurs because the receiver detects an incorrect or unsupportecharacter or sequence of characters, resulting in a loss of synchronizatioand a link down condition.

ACTIVE Green • When the line protocol is up. For example, you enter ano shutdowncommand as part of the interface configuration.

• During the line card hardware initialization sequence.

Off • The line is down because of a link failure or problem with the GBIC or SFPmodule.

• Hardware initialization fails.

• The line card interface is shut down, because a GBIC or SFP module waremoved and replaced or was administratively shut down. Note that a newinserted line card is designated administratively down, so the Active LED fothe interface remains off until the interface is configured. The Active LED onthe line card does not go on until you configure the line card interface (or turthe interface on if it was shut down). As an operational check, you can verifthat the card is receiving power by looking at the alphanumeric displayLEDs, which go on when a line card is inserted correctly into the chassis anis powered on.

RX FRAME Green Packets are being received on this interface.

Off Packets are not being received on this interface.


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The Link LED is on under the following conditions:

• When the line protocol is up. For example, when you enter ano shutdowncommand as part of theinterface configuration.

• During the 8-Port Fast Ethernet line card hardware initialization.

The Link LED is off under the following conditions:

• The line is down due to a link failure or problem.

• Hardware initialization fails.

• The line card interface is shut down, for example, when you enter ashutdown command as part ofthe interface configuration.

The status LEDs on the line card do not go on until you have configured the line card interfaces (or tuthem on if they were shut down). The alphanumeric display does come on when a line card is incorrectly into the chassis and is powered on.

To verify correct operation of each interface, complete the configuration procedures for the line cardthe“Configuring and Troubleshooting Line Card Interfaces” section on page 66).

Alphanumeric LEDsEthernet line cards have two four-digit alphanumeric LED displays at one end of the faceplate, neaejector lever, that display a sequence of messages indicating the state of the card. In general, thedo not turn on until the RP recognizes and powers up the card. As it boots, the line card displayssequence of messages similar to those inTable 23.

Note It is normal for some displayed messages to appear too briefly to be read. Also, some messages liTable 23 andTable 24 may not appear on your line card.

Table 22 Explanation of Status LEDs

LED State Explanation

Receive(onboard)

Transmit(onboard)

Link(front panel)

Off Off Off Port is off.

Off Off On Port is on.

Off On On Port is transmitting data.

On Off On Port is receiving data.

On On On Port is transmitting and receiving data.

Table 23 Alphanumeric LED Messages During a Typical Initialization Sequence

LED Display1 Meaning Source

MROMnnnn

MBus microcode execute;nnnnis the microcode versionnumber.

MBus controller

LMEMTEST

Low memory on the line card is being tested. Line card ROMmonitor


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LROMRUN

Low memory test has been completed. Line card ROMmonitor

BSSINIT

Main memory is being initialized. Line card ROMmonitor

RSTSAVE

Contents of the reset reason register are being saved. Line card ROmonitor

IORST

Reset I/O register is being accessed. Line card ROMmonitor

EXPTINIT

Interrupt handlers are being initialized. Line card ROMmonitor

TLBINIT

TLB is being initialized. Line card ROMmonitor

CACHINIT

CPU data and instruction cache is being initialized. Line card ROMmonitor

MEMINIT

Size of the main memory on the line card is being discovered. Line card ROMmonitor

LROMRDY

ROM is ready for the download attempt. Line card ROMmonitor

ROMIGET

ROM image is being loaded into line card memory. RP IOS softwar

ROMVGET2

ROM image is receiving a response. RP IOS softwar

FABIWAIT

Line card is waiting for the fabric downloader to load.3 RP IOS software

FABMWAIT 2

Line card is waiting for the fabric manager to report that thefabric is usable.

RP IOS software

FABLDNLD

Fabric downloader is being loaded into line card memory. RP IOS softwa

FABLSTRT

Fabric downloader is being launched. RP IOS softwar

FABLRUN

Fabric downloader has been launched and is running. RP IOS softw

IOSDNLD

Cisco IOS software is being downloaded into line cardmemory.

RP IOS software

IOSFABW2

Cisco IOS software is waiting for the fabric to be ready. RP IOS softwa

IOSVGET2

Line card is obtaining the Cisco IOS version. RP IOS softwar

IOSRUN

Line card is enabled and ready for use. RP IOS softwar

IOSSTRT

Cisco IOS software is being launched. RP IOS softwar

Table 23 Alphanumeric LED Messages During a Typical Initialization Sequence (continued)



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Table 24 lists other messages displayed on the line card alphanumeric LED displays.

IOSTRAN

Cisco IOS software is transitioning to active. RP IOS softwar

IOSUP

Cisco IOS software is running. RP IOS software

1. The entire LED sequence shown inTable 23might occur too quickly for you to read; therefore, this sequence is providedthis tabular form as a baseline for how a line card should function at startup.

2. This LED sequence only appears in Cisco IOS release 12.0(24)S or later.

3. The fabric downloader loads the Cisco IOS software image onto the line card.

Table 23 Alphanumeric LED Messages During a Typical Initialization Sequence (continued)


Table 24 Other Alphanumeric LED Messages

LED Display Meaning Source

MALFUNC

Line card malfunction reported by field diagnostics. RP

MISMATCH1

Line card type mismatch in paired slots. RP

PWRSTRT1

Line card has been newly powered on. RP

PWRON

Line card is powered on. RP

INRSET

In reset. RP

RSETDONE

Reset complete. RP

MBUSDNLD

MBus agent downloading. RP

MBUSDONE

MBus agent download complete. RP

ROMIDONE

Acquisition of ROM image complete. RP

MSTRWAIT

Waiting for mastership determination. RP

CLOKWAIT

Waiting for slot clock configuration. RP

CLOKDONE

Slot clock configuration done. RP

FABLLOAD

Loading fabric downloader2 complete. RP

IOSLOAD

Downloading of Cisco IOS software is complete. RP


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BMAERR

Cisco IOS software BMA error. RP

FIAERR

Cisco IOS fabric interface ASIC configuration error. RP

CARVERR

Buffer carving failure. RP

DUMPREQ

Line card requesting a core dump. RP

DUMPRUN

Line card dumping core. RP

DUMPDONE

Line card core dump complete. RP

DIAGMODE

Diagnostic mode. RP

DIAGLOAD

Downloading field diagnostics over the MBus. RP

DIAGF_LD

Downloading field diagnostics over the fabric. RP

DIAGSTRT

Launching field diagnostics. RP

DIAGHALT

Cancel field diagnostics. RP

DIAGTEST

Running field diagnostics tests. RP

DIAGPASS1

Field diagnostics were completed successfully. RP

POSTSTRT

Launching power-on self-test (POST). RP

UNKNSTAT

Unknown state. RP

ADMNDOWN

Line card is administratively down. RP

SCFGPRES1

Incorrecthw-module slot srp command entered. RP

SCFG1

REDQRequiredhw-module slot srp command not entered. RP

1. This LED sequence only appears in Cisco IOS release 12.0(24)S or later.

2. The fabric downloader loads the Cisco IOS software image onto the line card.

Table 24 Other Alphanumeric LED Messages (continued)

LED Display Meaning Source


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Troubleshooting the Installation

Note Many new line cards are designated asadministratively downby default. Status LEDs are off until youconfigure the interfaces and use theno shutdown command.

If the Active LED (Link LED or status LED for line cards with no Active LED) or the alphanumericdisplay LEDs on a line card do not go on, there is either a problem with the line card installation hardware failure. To verify that the line card is installed correctly, follow these steps:

Step 1 If the Active LED fails to go on, but the alphanumeric display LEDs on the line card indicate activverify that the initialization sequence ends with IOS RUN. If this is the case, verify that the interfacnot shut down. If it is not, suspect a circuitry problem with the Active LED and contact a servicerepresentative for further assistance.

Step 2 If the Active LED on the line card fails to go on or the alphanumeric display LEDs do not indicate IRUN, check the router connections as follows:

a. Verify that the line card board connector is fully seated in the backplane. Loosen the captiveinstallation screws and firmly pivot the ejector levers toward each other until both are perpendicto the line card faceplate. Tighten the captive installation screws.

b. Verify that all power cords and data cables are firmly connected at both ends.

c. Verify that all memory modules on the card are fully seated and secured to their sockets.

After the line card reinitializes, the Active LED on the line card should go on. If the Active LED gon, the installation is complete; if the Active LED does not go on, proceed to the next step.

Step 3 If the Active LED still fails to go on, remove the Ethernet line card and try installing it in anotheravailable line card slot.

• If the Active LED goes on when the line card is installed in the new slot, suspect a failed backpport in the original line card slot.

• If the Active LED and alphanumeric display LEDs still do not go on, halt the installation. Cona service representative to report the faulty equipment and obtain further instructions.

Step 4 If an error message displays on the console terminal during the line card initialization, see theappropriate reference publication for error message definitions. If you experience other problemsyou cannot solve, contact a service representative for assistance.

For more information on troubleshooting and diagnostics, refer to the installation and configuratiguide that came with your Cisco 12000 Series Router.

Step 5

Note If you perform online insertion or removal of the GBIC or SFP without shutting down theinterface, a warning message is displayed on the console device.


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Configuring and Troubleshooting Line Card Interfaces

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Configuring and Troubleshooting Line Card InterfacesAfter the person who installed the hardware verifies that the new Ethernet line card is installed corrby examining the LEDs, the network administrator can configure the new interface. The followingsections provide information on configuring and troubleshooting the Ethernet line cards:

• Using Configuration Commands, page 66

• Configuring Ethernet Line Cards, page 67

• Configuring 802.1Q VLAN Counters, page 68

• Verifying the GBIC Version, page 69

• Verifying the SFP Version, page 70

• Configuration File Examples, page 70

• Advanced Line Card Troubleshooting, page 76

• FPGA Error Messages, page 81

• Line Card Diagnostics Using Cisco IOS Software Release 12.0(22)S and Later, page 82

• Line Card Diagnostics Using Cisco IOS Software Releases Prior to 12.0(22)S, page 83

Using Configuration CommandsTo configure a line card, you enter the correct mode and then enter the commands you need.

First, enter the privileged level of the EXEC command interpreter (privileged EXEC mode) by usingenable command. The system will prompt you for a password if one is set. Next, use theconfigurecommand to access configuration mode. If you want to change the default configuration values oline card, use theconfigure terminal command to enter global configuration mode. Then, use theinterface command to specify the interface and enter interface configuration mode, where you caconfigure the new interface. Be prepared with the information you will need, such as the interfacaddress.

Table 25 lists some configuration commands you may want to use and the default values. Refer tCisco IOS documentation for complete information about these commands.

A Cisco 12000 Series Router identifies an interface address by its line card slot number and port nuin the formatslot/port. The ports on the Ethernet line card are numbered 0, 1, 2, and so on. For examthe slot/port address of the top port on an interface on an Ethernet line card installed in line card sis 1/0. Even if the line card contains only one port, you must use theslot/port notation.

Table 25 Ethernet Line Card Configuration Default Values

Parameter Configuration Command Default ValueIP address ip address None

Translation of directed broadcast to physical broadcasts ip directed-broadcast Disabled

Shutdown shutdown Interface disabled

Auto-negotiation negotiation auto Negotiation auto

Cisco Discovery Protocol (CDP) cdp enable Disabled

Maximum transmission unit (MTU) mtu bytes 1500

Protocol protocol ip IP (the only validvalue)


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EPA

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The Modular Gigabit Ethernet line card identifies an interface address by its line card slot number,number, and port number, in the formatslot/EPA_number/port. Table 26describes the assigned EPA andGigabit Ethernet port numbers, and how you address a port using Cisco IOS.

For example, to configure gig3, the fourth port on the line card (the first port in the second EPA),would addressslot/1/0. To configure port 9, you would addressslot/3/0.

Configuring Ethernet Line CardsThe following procedure is for creating a basic configuration—enabling an interface and specifyinrouting. You might also need to enter other configuration subcommands, depending on the requirefor your system configuration.

To configure an Ethernet line card, you can follow steps like the following:

Step 1 Enter privileged EXEC mode:

Router> enable

If the system prompts you for a password, enter it.

Step 2 Confirm that the system recognizes the card by entering the show versioncommand:

Router# show version

Step 3 Check the status of each port by entering theshow interface command:

Router# show interface

Step 4 Enter global configuration mode and specify that the console terminal will be the source of theconfiguration commands:

Router# configure terminal

Step 5 At the prompt, specify the new interface to configure by entering theinterface command, followed bythe type(for example,gigabitethernet or fastethernet) andslot/port (line card slotnumber/port number). For example, to configure port 0 on a 4-Port Gigabit Ethernet ISE line card incard slot 1:

Router(config)# interface gigabitethernet 1/0

You are now in interface configuration mode.

Step 6 Assign an IP address and subnet mask to the interface with theip addressconfiguration subcommand,as in the following example:

Router(config-if)# ip address 10.1.2.3 255.255.255.0

Table 26 Gigabit Ethernet EPA and Port Addressing

EPA Number GE Port Numbers Assigned Cisco IOS Port Address

PA 0 Ports 0 – 2 slot/0/0 throughslot/0/2



PA 3 Port 9 slot/3/0


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erd.

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Step 7 Change the shutdown state to up and enable the interface:

Router(config-if)# no shutdown

Theno shutdowncommand passes anenablecommand to the Ethernet line card. It also causes the lincard to configure itself based on the most recent configuration commands received by the line ca

Step 8 If you want to disable the Cisco Discovery Protocol (CDP), which is not required, use this comma

Router(config-if)# no cdp enable

Step 9 Add any other configuration subcommands required to enable routing protocols and adjust the intecharacteristics.

Step 10 When you have included all the configuration subcommands to complete the configuration, enterCtrl-Z(hold down theControl key while you pressZ) to exit configuration mode.

Step 11 Write the new configuration to memory:

Router# copy running-config startup-config

The system displays an OK message when the configuration has been stored.

After you have completed your configuration, you can check it usingshow commands, as described inthe following sections.

Configuring 802.1Q VLAN CountersOn Cisco 12000 Series Gigabit Ethernet and Fast Ethernet line cards, you can configure 802.1Q Vsubinterfaces to count VLAN traffic by bytes or packets. By default, VLAN traffic statistics are counin packets. You cannot enable both byte and packet counters.

To configure the way in which 802.1Q VLAN traffic is counted on an Ethernet subinterface, follow thsteps:

Step 1 Enter privileged EXEC mode:

Router> enable

If the system prompts you for a password, enter it.

Step 2 Enter global configuration mode.

Router# configure terminal

Step 3 Enters subinterface configuration mode to configure the Ethernet subinterface:

Router# interface type slot/port.subinterface-number

Step 4 Specify the type of counter to be used for 802.1Q VLAN traffic statistics on the subinterface.

Router# counter-type { byte | packet }

To display the statistics recorded for 802.1Q VLAN traffic on an Ethernet subinterface, enter theshowvlan command in privileged EXEC mode.


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Verifying the GBIC VersionYou can use theexec slotn show controller gigabitethernet gbicEXEC command to display the GBICtype currently installed in the line card, as shown in the following example:

router# exec slot 4 show controller gigabitethernet 1 gbic========= Line Card (Slot 4) =======** GBIC serial EEPROM

identifier 0x01 (GBIC)connector 0x01 (FibreChannel SC)gbic transceiver_code0x01 1000BASE-SXencoding 0x01 (8B10B)br_nominal (units of 100MHz) 13length_9u (units of 100m) 0length_50u (units of 100m) 50length_62_5u (units of 100m) 22length_cu (unit of 10m) 0vendor_name HEWLETT-PACKARDvendor_oui 0x00 00 00vendor_pn 0x48464252 2D353630 31202020 20202020vendor_rev 0x30303030 0000cc_base 0x74options[0] 0x1A LOS (Loss of Signal) TX Fault TX Disablebr_max (upper baud rate margin, units of %)

0br_min (upper baud rate margin, units of %)

0vendor_sn 0x39383037 31303037 34383539 36363933date_code 98071000 (yymmddvv, v=vendor specific)


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d

rd.

Verifying the SFP VersionUse theshow interfaces gigabitethernetcommand to display the SFP module type currently installein a port on the line card. For example:

Router# show interfaces gigabitethernet 1/0/0

GigabitEthernet1/0/0 is administratively down, line protocol is down Hardware is GigMac 10 Port GigabitEthernet, address is 0005.5f1a.c8aa (bia0005.5f1a.c8aa) MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec, rely 255/255, load 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex mode, link type is autonegotiation, media type is SX output flow-control is unsupported, input flow-control is unsupported ARP type: ARPA, ARP Timeout 04:00:00 Last input never, output never, output hang never Last clearing of "show interface" counters never Queueing strategy: fifo Output queue 0/40, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 0 multicast, 0 pause input 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped outRouter#

Configuration File ExamplesThis section contains the following examples:

• Fast Ethernet Example, page 70

• Gigabit Ethernet Example, page 72

• IP and VLAN Configuration for Gigabit Ethernet Example, page 75

Fast Ethernet Example

The following example shows the configuration file commands for an 8-Port Fast Ethernet line ca

!interface FastEthernet10/0 ip address 10.1.1.1 255.25x.2x5.0 arp timeout 100000 no logging event subif-link-status no keepalive no cdp enable!interface FastEthernet10/1 ip address 10.1.2.1 255.25x.2x5.0 no logging event subif-link-status loopback external no keepalive


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shutdown no cdp enable!interface FastEthernet10/2 ip address 10.1.3.1 255.25x.2x5.0 no logging event subif-link-status loopback external no keepalive shutdown no cdp enable!interface FastEthernet10/3 ip address 10.1.4.1 255.25x.2x5.0 no logging event subif-link-status loopback external no keepalive shutdown no cdp enable!interface FastEthernet10/4ip address 10.1.5.1255.25x.2x55.0 no logging event subif-link-status loopback external no keepalive shutdown no cdp enable!interface FastEthernet10/5 ip address 10.1.6.1 255.25x.2x5.0 no logging event subif-link-status loopback external no keepalive no cdp enable!interface FastEthernet10/6 ip address 10.1.7.1 255.25x.2x5.0 no logging event subif-link-status loopback external no keepalive no cdp enable!interface FastEthernet10/7 ip address 10.1.7.1 255.25x.2x5.0 no logging event subif-link-status loopback external no keepalive no cdp enable!no ip classlessip route 2x3.2x5.25x.253 25x.25x.2xx.255 Ethernet0ip route 2x3.2x5.25x.253 25x.25x.2xx.255 Ethernet0logging buffered 524288 debugginglogging history size 500logging trap debugging!line con 0 exec-timeout 0 0 length 33 history size 50line aux 0 exec-timeout 0 0 length 36 history size 50line vty 0 4


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e

password xyzzy login!no scheduler max-task-timeend

Gigabit Ethernet Example

Following are examples of configuration file commands for a Gigabit Ethernet line card used in thscenario shown inFigure 43. A primary and a standby Cisco 12000 Series Router sit between twoCisco Catalyst 5000 series switches. The configuration supports HSRP using ISIS.

Figure 43 HSRP over ISIS using Two Cisco 12000 Series Routers (Topology)

Primary Router Configuration (GE MFR2)

The configuration for the primary router, shown inFigure 43, is as follows:

ip routingno cdp run!no ip domain-lookupline 0history size 30!service timestamps debug datetime msecservice timestamps log datetime msec!

10.x.x.x

Net 23.x.x.x

4/2Cat 5500

4/1 4/3

5/1 5/3Cat 5500

5/2

10.0.0.1

G6/0

12008gemfr1

G4/0

10.0.0.2

23.0.0.1 23.0.0.2

Standby address 10.0.0.4

G6/0

12008gemfr2

G4/0

Standby address 23.0.0.4

PrimaryStandby

1746

6


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router isis area2! NSAP consists of area/ system ID /n-selector! NSAP could be 20 Bytes in length! n-selector is always 1 Byte! if n-selector is zero then NSAP becomes NET! the NSAP is for area 2/system ID 1/n-selector 0net 02.1111.1111.1111.00#NET - Stands for Network Entity Titleis-type level-2-onlyredistribute static!interface Ethernet 0ip address 20.13.5.13 255.255.0.0ip helper-address 223.255.254.254shut!!interface G4/0ip address 23.0.0.2 255.0.0.0mac-addr 0010.1234.2302ip router isis area2no keepaliveno shutdown!!HSRP CONFIGURATIONno ip redirectsstandby 1 priority 200standby 1 ip 23.0.0.4!!This allows the router to become active when its!priority is higher than the others in the same group standby 1 preempt!sets interval between hellos and the hold time for!the standby router to become activestandby 1 timers 3 4!interface G6/0mac-addr 0010.1234.1002ip address 10.0.0.2 255.0.0.0ip router isis area2no keepaliveno shutdown!HSRP CONFIGURATIONno ip redirectsstandby 2 priority 200standby 2 preemptstandby 2 ip 10.0.0.4!This allows the router to become active when its!priority is higher than the others in the same group standby 2 preempt!sets interval between hellos and the hold time for!the standby router to become activestandby 2 timers 3 4

Standby Router Configuration (GE MFR1)

The configuration for the standby router, shown inFigure 43, is as follows:

hostname gemfr1ip routingno ip domain-lookupline 0history size 30!service timestamps debug datetime msec


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service timestamps log datetime msec!ip host abrick 223.255.254.254router isis area2! NSAP consists of area/ system ID /n-selector! NSAP could be 20 Bytes in length! n-selector is always 1 Byte! if n-selector is zero then NSAP becomes NET! the NSAP is for area2/system ID 2/n-selector 0net 02.2222.2222.2222.00#NET - Stands for Network Entity Titleis-type level-2-onlyredistribute staticnet 02.2222.2222.2222.00is-type level-2-only!interface Ethernet0ip address 20.13.5.12 255.255.255.0ip helper-address 223.255.254.254no keepaliveshutdown!!interface G4/0ip address 23.0.0.1 255.0.0.0mac-address 0010.1234.2301ip router isis area2no keepno shutdown!!HSRP standby configurationno ip redirectsstandby 1 priority 101standby 1 ip 23.0.0.4!This allows the router to become active when its!priority is higher than the others in the same group standby 1 preempt!sets interval between hellos and the hold time for!the standby router to become activestandby 1 timers 3 4!!interface G6/0ip address 10.0.0.1 255.0.0.0mac-address 0010.1234.1001ip router isis area2no keepno shutdown!!HSRP standby configurationno ip redirectsstandby 2 priority 101standby 2 ip 10.0.0.4!This allows the router to become active when its!priority is higher than the others in the same group standby 2 preempt!sets interval between hellos and the hold time for!the standby router to become activestandby 2 timers 3 4!


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IP and VLAN Configuration for Gigabit Ethernet Example

The following examples show different port configuration file commands for a 10-Port 1-GigabitEthernet line card in slot 3 of a system:

• IP routing, page 75

• VLANs, page 75

• VLAN counters, page 75

• IP with source/destination MAC accounting, page 75

• IP with input ACLs, page 75

• IP with output ACLs, page 75

IP routinginterface gigabitethernet 3/9

ip address 172.1.1.1 255.255.255.0mtu 9180

VLANsinterface gigabitethernet 3/1.1

encapsulation dot1q 10ip address 172.1.1.1 255.255.255.0

VLAN countersinterface gigabitethernet 3/1.1

counter-type packet

IP with source/destination MAC accountinginterface gigabitethernet 3/9

ip address 172.1.1.1 255.255.255.0mtu 9180ip accounting mac-address inputip accounting mac-address output

IP with input ACLsaccess-list 100 permit ip any anyinterface gigabitethernet 3/9

ip address 172.1.1.1 255.255.255.0ip access-group 100 in

IP with output ACLsExtended IP access list 191 permit ip any anyinterface GigabitEthernet1/0

ip address 10.10.10.1 255.255.255.0ip access-group 191 outno ip unreachablesno ip directed-broadcastnegotiation auto


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Advanced Line Card TroubleshootingThis section provides advanced troubleshooting information in the event of a line card failure. It aprovides pointers for identifying whether or not the failure is hardware related. This section doesinclude any software-related failures, except for those that are often mistaken for hardware failur

Note This section assumes that you possess basic proficiency in the use of Cisco IOS software comm

By reading this section and by following the troubleshooting steps, you should be able to determinnature of the problems you are having with your line card. The first step is to identify the cause oline card failure or console errors that you are seeing. To discover which card may be at fault, it essential to collect the output from the following commands:

• show context summary

• show logging

• show logging summary

• show diagslot

• show context slotslot

Along with theseshow commands, you should also gather the following information:

• Console Logs and Syslog Information—This information is crucial if multiple symptoms areoccurring. If the router is configured to send logs to a Syslog server, you may see some informon what has occurred. For console logs, it is best to be directly connected to the router on the coport with logging enabled.

• Additional Data—Theshow tech-supportcommand is a compilation of many different commandsincludingshow version, show running-config, andshow stacks. This information is required whenworking on issues with the Cisco Technical Assistance Center (TAC).

Note It is important to collect theshow tech-supportdata before doing a reload or power cycle. Failure to dso can cause all information about the problem to be lost.

Note Output from these commands will vary slightly depending on which line card you are using, but the binformation will be the same.

Output Examples

The following are examples of system output that you may see if your Cisco 12000 Series Routecard fails. Key data in the output is underlined.

• show context summary Output

• show logging Output

• show diag slot Output

• show context slot Output


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show context summary Output

Router# show context summaryCRASH INFO SUMMARYSlot 0 : 0 crashesSlot 1 : 1 crashes1 . crash at 10:36:20 UTC Wed Dec 19 2001Slot 2 : 0 crashesSlot 3 : 0 crashesSlot 4 : 0 crashesSlot 5 : 0 crashesSlot 6 : 0 crashes(remainder of output omitted)

show logging Output

Router# show loggingSyslog logging: enabled (2 messages dropped, 0 messages rate.limited, 0 flushes,0 overruns)Console logging: level debugging, 24112 messages loggedMonitor logging: level debugging, 0 messages loggedBuffer logging: level debugging, 24411 messages loggedLogging Exception size (4096 bytes)Trap logging: level informational, 24452 message lines logged5d16h: %LCINFO.3.CRASH: Line card in slot 1 crashed5d16h: %GRP.4.RSTSLOT: Resetting the card in the slot: 1,Event: 385d16h: %IPCGRP.3.CMDOP: IPC command 35d16h: %CLNS.5.ADJCHANGE: ISIS: Adjacency to malachim2 (GigabitEthernet1/0) Up,n8 (slot1/0): linecard is disabled.Traceback= 602ABCA8 602AD8B8 602B350C 602B3998 6034312C 60342290 601A2BC4 601A2BB05d16h: %LINK.5.CHANGED: Interface GigabitEthernet1/0, changed state toadministratively down5d16h: %LINEPROTO.5.UPDOWN: Line protocol on Interface GigabitEthernet1/0,changed state to down5d16h: %GRP.3.CARVE_INFO: Setting mtu above 8192 may reduce available bufferson Slot: 1.SLOT 1:00:00:09: %SYS.5.RESTART: System restarted ..(remainder of output omitted)

show diag slot Output

Router# show diag 1SLOT 1 (RP/LC 1 ): 3 Port Gigabit EthernetMAIN: type 68, 800.6376.01 rev E0 dev 0HW config: 0x00 SW key: 00.00.00PCA: 73.4775.02 rev E0 ver 2HW version 2.0 S/N CAB0450G8FXMBUS: Embedded AgentTest hist: 0x00 RMA#: 00.00.00 RMA hist: 0x00DIAG: Test count: 0x00000001 Test results: 0x00000000FRU: Linecard/Module: 3GE.GBIC.SC=Route Memory: MEM.GRP/LC.64=Packet Memory: MEM.LC1.PKT.256=L3 Engine: 2 . Backbone OC48 (2.5 Gbps)MBUS Agent Software version 01.46 (RAM) (ROM version is 02.10)Using CAN Bus AROM Monitor version 10.06Fabric Downloader version used 05.01 (ROM version is 05.01)Primary clock is CSC 0 Board is analyzedBoard State is Line Card Enabled (IOS RUN )Insertion time: 00:00:10 (5d16h ago)DRAM size: 67108864 bytes


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rash, it Thed on

FrFab SDRAM size: 134217728 bytes, SDRAM pagesize: 8192 bytesToFab SDRAM size: 134217728 bytes, SDRAM pagesize: 8192 bytes1 crash since restart

show context slot Output

Router# show context slot 2CRASH INFO: Slot 2, Index 1, Crash at 12:24:22 MET Wed Nov 28 2001VERSION:GS Software (GLC1.LC.M), Version 12.0(18)S1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)TAC Support: http://www.cisco.com/tacCompiled Fri 07.Sep.01 20:13 by nmasaCard Type: 3 Port Gigabit Ethernet, S/NSystem exception: SIG=23, code=0x24, context=0x4103FE84System restarted by a Software forced crashSTACK TRACE:.Traceback= 400BEB08 40599554 4004FB64 4005B814 400A1694 400A1680CONTEXT:$0 : 00000000, AT : 41040000, v0 : 00000032, v1 : 4103FC00a0 : 4005B0A4, a1 : 41400A20, a2 : 00000000, a3 : 00000000t0 : 41D75220, t1 : 8000D510, t2 : 00000001, t3 : FFFF00FFt4 : 400C2670, t5 : 00040000, t6 : 00000000, t7 : 4150A398s0 : 0000003C, s1 : 00000036, s2 : 4103C4D0, s3 : 41D7EC60s4 : 00000000, s5 : 00000001, s6 : 41027040, s7 : 00000000t8 : 41A767B8, t9 : 00000000, k0 : 415ACE20, k1 : 400C4260GP : 40F0DD00, SP : 41D7EC48, s8 : 4102D120, ra : 40599554EPC : 0x400BEB08, SREG : 0x3400BF03, Cause : 0x00000024ErrorEPC : 0x400C6698, BadVaddr : 0xFFBFFFFB.Process Traceback= No Extra TracebackSLOT 2:00:00:09: %SYS.5.RESTART: System restarted ..(remainder of output omitted)

The type of failure that has occurred in theshow context slot 2example is identified by the underlinedSIG= value. The three most common types of line card failures are:

• Software Forced Crash (SIG=23)

• Bus Error (SIG=10)

• Cache Parity Exception (SIG=20)

In the example above, the line card has failed and has caused a reload because of asoftware forced crashexception. Once you have determined the cause and collected the necessary output, you can chany caveats in your Cisco IOS software release using the Bug Toolkit (available to registered Ciscousers only).

Checking the Current Status of the Line Card

Once you have determined if the problems are caused by system errors in the log or an actual cis important to check the current status of the line card to see if it has recovered from the failure.status of individual line cards can be identified either by examining the alphanumeric LEDs locatethe front of the line card, or by issuing theshow led command.

show led Output

Router# show ledSLOT 1 : RUN IOSSLOT 6 : DNLD FABLSLOT 7 : RP ACTVSLOT 10 : RUN IOSSLOT 11 : RUN IOS


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SLOT 13 : RUN IOSSLOT 14 : RUN IOS

Note It is possible for the value of an alphanumeric LED to be reversed. For example, IOS RUN may bdisplayed as RUN IOS.

If the alphanumeric LEDs on the line card display anything other than IOS RUN, or the RP is neitheactive Master/Primary nor the Slave/Secondary, there is a problem and the line card has not fully locorrectly. Before replacing the line card, try fixing the problem by following these steps:

Step 1 Reload the microcode using the global configurationmicrocode reloadslot command.

Step 2 Reload the line card using thehw-module slot reload command. This causes the line card to reset adownload the MBus and fabric downloader software modules before attempting to download the CIOS software.

or

Step 3 Reset the line card manually. This may rule out any problems that are caused by a bad connectionMBus or switching fabric.

Fabric Ping Failure

Fabric ping failures occur when either a line card or the secondary RP fails to respond to a fabricrequest from the primary RP over the switch fabric. Such failures are a problem symptom that shouinvestigated. They are indicated by the following error messages:

%GRP-3-FABRIC_UNI: Unicast send timed out (1)%GRP-3-COREDUMP: Core dump incident on slot 1, error: Fabric ping failure%LCINFO-3-CRASH: Line card in slot 1 crashed

You can find more information about this issue on Cisco.com in theTroubleshooting Fabric PingTimeouts and Failures on the Cisco 12000 Series Internet Router publication.

Error Messages

If you receive any error message related to a line card, you can use the Error Message Decoder ToCisco.com) to find the meaning of this error message. Some errors point to a hardware issue, whileindicate a Cisco IOS software caveat or a hardware issue on another part of the router. This publicdoes not cover all these messages.

Note Some messages related to Cisco Express Forwarding (CEF) and Inter Process-Communication (IPexplained on Cisco.com in theTroubleshooting CEF-Related Error Messages publication.


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Troubleshooting GBIC Issues

Use the following commands to view the GBIC status on GSR line cards:

LC-Slot2# show controller gigabitethernet 0 gbicOptics disabled or link problems (0x8)

*** SFP Serial EEPROM contents identifier 0x03 (Reserved) connector 0x07 (Reserved) gbic_transceiver_code 0x01 (1000BASE-SX) encoding 0x01 (8B10B) br_nominal (units of 100MHz) 12 length_9u (units of 100m) 0 length_50u (units of 100m) 55 length_62_5u (units of 100m) 27 length_cu (unit of 10m) 0 vendor_name CISCO-AGILENT vendor_oui 0x00 30 D3 vendor_pn 0x51464252 2D353739 384C2020 20202020 vendor_rev 0x20202020 cc_base 0xA0 options[0] 0x00 br_max (upper baud rate margin, units of %) 0 br_min (upper baud rate margin, units of %) 0 vendor_sn 0x41353031 31373633 38202020 20202020 date_code 030911 (yymmddvv, v=vendor specific) cc_ext 0x48

Note If you attempt to use GBICs that are not manufactured by Cisco, you will get the error message:Optics disabled or link problems .

Troubleshooting SFP Issues

Use the following steps when troubleshooting an SFP issue:

Step 1 Connect to the card with the problematic SFP using theexecute-on command:

Router# execute-on 1 show tech

Step 2 Use thetest sfp command to display information about the problematic SFP on line card slot 1, po

# test interfaces gigabitEthernet 1/0

Step 3 Use the debug commands to provide additional information. Use the following command to debuinterfaces:

# debug ethernet-interface

Use the following command to debug a specific interface in slot 1, port 0:

# debug interface gigabitEthernet 1/0


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Step 4 Use the show controller command to view additional information:

LC-Slot3# show controller gigabitethernet 2 1 sfpSFP disabled or link problems (0x32)

FPGA Error Messages

If the line card does not boot and you receive an error message indicating that there is a problemthe Field-Programmable Gate Array (FPGA) image (or if the line card alphanumeric LED displayremains frozen in IOS STRT state), you need to upgrade the FPGA image using theupdate-fpgaoptionin thediag command.

Note Thediag command and theupdate-fpgaoption are documented in theField Diagnostics for the Cisco12000 Series Internet Router publication.

When the Cisco IOS image boots, it verifies that a compatible FPGA image is running on the routermajor version number of the FPGA image must be the same as that expected by the Cisco IOS ithe minor version number on the FPGA image must be the same as or greater than the minor venumber expected by the Cisco IOS image. For example, if the Cisco IOS image expects a minimFPGA image of 03.02, the software will verify that the actual major version number of the FPGA imin the line card bootflash is 03, and that the minor version number is 02 or above.

Example error messages indicating an FPGA problem appear as follows:

Error Message No FPGA image available for slot0. Please run field diagnostics imageon slot0 to upgrade the FPGA image.

Explanation There is currently no valid FPGA image in the bootflash of the line card. You must loa valid FPGA image to the line card bootflash.

Error Message FPGA image not appropriate or corrupted for slot0. Please run fielddiagnostics on slot0 to upgrade the FPGA image.

Explanation The FPGA image currently loaded in the line card bootflash is not compatible withCisco IOS software release currently running on the router or is corrupted. Upgrade the FPGA imto the correct version.

Note Do not confuse the line card bootflash with the route processor (RP) bootflash. FPGA images are loonly to the line card bootflash.

Note FPGA error messages are only applicable to 4-Port Gigabit Ethernet ISE line cards.


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Line Card Diagnostics Using Cisco IOS Software Release 12.0(22)S and Later

Note Output from this procedure will vary slightly depending on which line card you are using, but the binformation will be the same.

Line card field diagnostic software is designed to identify any faulty line card within a Cisco 1200Series Router. Before Cisco IOS Software Release 12.0(22)S, the field diagnostic software wasimbedded within the Cisco IOS software. Starting with Cisco IOS Software Release 12.0(22)S, thsoftware is unbundled from the main image and must be downloaded from Cisco.com using the Upgrade Planner.

Cisco initiated this change to accommodate users with 20-MB Flash memory cards. Field diagnoare now stored and maintained as a separate image under the following name:

c12k-fdiagsbflc-mz-xxx-xx.s (where xxx-xx is the version number)

This image must be available on a separate Flash memory card, Flash disk, or TFTP boot server into load line card field diagnostics. The latest version is always available on Cisco.com. RP and fatests remain embedded within the main Cisco IOS software image.

While the diagnostic test is running, the line card does not function normally and cannot pass any tfor the duration of the testing (5 to 20 minutes depending upon the complexity of the line card). Withtheverbosekeyword, the command provides a truncated output message. When communicating witCisco TAC, the verbose mode is helpful in identifying specific problems. The output of the diagnotest without the verbose command appears like the following example:

Router# diag 7 tftp://223.255.254.254/diagnostic/award/c12k.fdiagsbflc.mz.120-25.sRunning DIAG config checkFabric Download for Field Diags chosen: If timeout occurs, try 'mbus' option.Runnning Diags will halt ALL activity on the requested slot. [confirm]Launching a Field Diagnostic for slot 7Downloading diagnostic tests to slot 7 via fabric (timeout set to 300 sec.)5d20h: %GRP.4.RSTSLOT: Resetting the card in the slot: 7,Event:EV_ADMIN_FDIAGLoading diagnostic/award/c12k.fdiagsbflc.mz.120-25.s from 223.255.254.254(via Ethernet0): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!5d20h: Downloading diags from tftp file tftp://223.255.254.254/diagnostic/award/c12k.fdiagsbflc.mz.120-25.s!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!![OK . 13976524 bytes]FD 7> *****************************************************FD 7> GSR Field Diagnostics V6.05FD 7> Compiled by award on Tue Jul 30 13:00:41 PDT 2002FD 7> view: award.conn_isp.FieldDiagReleaseFD 7> *****************************************************Executing all diagnostic tests in slot 7(total/indiv. timeout set to 2000/600 sec.)FD 7> BFR_CARD_TYPE_OC12_4P_POS testing...FD 7> Available test types 2FD 7> 1FD 7> Completed f_diags_board_discovery() (0x1)FD 7> Test list selection received: Test ID 1, Device 0FD 7> running in slot 7 (30 tests from test list ID 1)FD 7> Skipping MBUS_FDIAG command from slot 2FD 7> Just into idle stateField Diagnostic ****PASSED**** for slot 7Shutting down diags in slot 7Board will reload(remainder of output omitted)


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The line card reloads automatically only after passing the test. If the line card fails the test, it wilreload automatically. You can manually reload the line card by using the hw-module slotslot reloadcommand.

Field diagnostic results are stored in an electrically erasable programmable read-only memory(EEPROM) on the line card. It is possible to view the results of the last diagnostic test performed oline card by executing thediag slot previous command.

There are some caveats that exist that cause diagnostic tests to fail, even though the line card is notAs a precaution, if the line card fails and had been replaced previously, you should review this owith the Cisco TAC.

Line Card Diagnostics Using Cisco IOS Software Releases Prior to 12.0(22)S

Note Output from this procedure will vary slightly depending on which line card you are using, but the binformation will be the same.

Line card field diagnostic software is bundled with the main Cisco IOS software to enable you towhether a suspect line card is faulty. To use this feature, you must be in privileged enable modeissue thediag slot [verbose] command.

While the diagnostic test is running, the line card does not function normally and cannot pass any tfor the duration of the testing. Without theverbosekeyword, the command provides a truncated outpumessage. When communicating with the Cisco TAC, the verbose mode is helpful in identifying speproblems. The output of the diagnostic test without the verbose command appears like the followexample:

Router# diag 3Running DIAG config checkRunning Diags will halt ALL activity on the requested slot[confirm]Router#Launching a Field Diagnostic for slot 3Downloading diagnostic tests to slot 3 (timeout set to 600 sec.)*Nov 18 22:20:40.237: %LINK.5.CHANGED: Interface GigabitEthernet3/0,changed state to administratively downField Diag download COMPLETE for slot 3FD 3> *****************************************************FD 3> GSR Field Diagnostics V4.0FD 3> Compiled by award on Thu May 18 13:43:04 PDT 2000FD 3> view: award.conn_isp.FieldDiagReleaseFD 3> *****************************************************FD 3> BFR_CARD_TYPE_1P_GE testing...FD 3> running in slot 3 (83 tests)Executing all diagnostic tests in slot 3(total/indiv. timeout set to 600/200 sec.)Field Diagnostic: ****TEST FAILURE**** slot 3: last test run 51,Fabric Packet Loopback, error 3Shutting down diags in slot 3slot 3 done, will not reload automatically

The line card reloads automatically only after passing the test. In the example above, the line cardthe test and did not reload automatically. You can manually reload the line card by using thehw-moduleslot slot reload command.


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Line Card Memory

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ards.

Field diagnostic results are stored in an EEPROM on the line card. It is possible to view the resuthe last diagnostic test performed on the line card by executing thediag slot previous command.

There are some caveats that exist that cause diagnostic tests to fail, even though the line card is notAs a precaution, if the line card fails and had been replaced previously, you should review this ouwith the Cisco TAC.

Line Card MemoryThis section contains information about the following:

• Line Card Memory Locations, page 84

• Removing and Installing Line Card Memory, page 89

You can replace the route memory on Ethernet line cards. Route memory modules are installed 144-pin small-outline DIMM (SODIMM) sockets. Route memory runs the Cisco IOS software imaand stores the updated network routing tables downloaded from the route processor.

Table 27provides information about the various hardware engines available with the Ethernet line cThe engine determines where the memory is placed.

Line Card Memory LocationsThe following sections contain general line card memory information for each Ethernet line card:

• Engine 0 and Engine 1 Line Card Memory Locations, page 85

• Engine 2 Line Card Memory Locations, page 86

• ISE Line Card Memory Locations, page 86

• Engine 4 Line Card Memory Locations, page 88

• Ethernet Line Card Route Memory Options, page 88

• Ethernet Line Card Packet Memory Options, page 89

Memory removal and installation instructions are found in the“Removing and Installing Line CardMemory” section on page 89.

Table 27 Ethernet Line Card Engines

Ethernet Line Card Hardware Engine8-Port Fast Ethernet Engine 1

Gigabit Ethernet

3-Port Gigabit Ethernet Engine 2

4-Port Gigabit Ethernet ISE Engine 3, Internet Services Engine (ISE)

10-Port 1-Gigabit Ethernet Engine 4+ Enhanced Services (ES)

1-Port 10-Gigabit Ethernet

Modular Gigabit Ethernet


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Line Card Memory

e 1

Engine 0 and Engine 1 Line Card Memory Locations

Figure 44shows the dual in-line memory module (DIMM) socket locations on an Engine 0 or Enginline card. This line card is equipped with six DIMM sockets:

• Two route memory DIMM sockets

• Two pairs of packet memory DIMM sockets (RX and TX pairs)

Figure 44 Engine 0 and Engine 1 Line Card Memory Locations

1 Route memory DIMM0 4 Packet memory RX DIMM1

2 Route memory DIMM1 5 Packet memory TX DIMM0

3 Packet memory RX DIMM0 6 Packet memory TX DIMM1

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Line Card Memory

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Engine 2 Line Card Memory Locations

Figure 45 shows the DIMM socket locations on an Engine 2 line card. This line card is equipped weight DIMM sockets:

• Two route memory DIMM sockets

• Two pairs of packet memory DIMM sockets (RX and TX pairs)

• One pointer look-up (PLU) memory DIMM socket (not user serviceable)

• One table look-up (TLU) memory DIMM socket (not user serviceable)

Figure 45 Engine 2 Line Card Memory Locations

ISE Line Card Memory Locations

Figure 46shows the small outline DIMM (SODIMM) socket locations on an ISE line card. This line cais equipped with 10 SODIMM sockets:

• Two route memory SODIMM sockets

• Four packet memory sockets (not user serviceable)

• Four TLU/PLU memory sockets (not user serviceable)



3 Packet memory TX DIMM0 7 PLU DIMM (not user serviceable)

4 Packet memory TX DIMM1 8 TLU DIMM (not user serviceable)

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Line Card Memory

)

Figure 46 ISE Line Card Memory Locations

1 Route memory SODIMM0 3 Four packet memory SODIMM sockets (not field serviceable

2 Route memory SODIMM1 4 Four TLU/PLU memory SODIMM sockets (not fieldserviceable)

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Line Card Memory

with

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Engine 4 Line Card Memory Locations

Figure 47shows the DIMM socket locations on an Engine 4 line card. These line cards are equippedfive DIMM sockets:

• One route memory small-outline DIMM (SODIMM) socket

• Two pairs of packet memory DIMM sockets (not user serviceable)

The route memory module is installed to a 144-pin SODIMM socket. Route memory runs the Ciscosoftware image and stores the updated network routing tables downloaded from the route proces

Figure 47 Engine 4 Line Card Memory Locations

Ethernet Line Card Route Memory Options

Route memory runs the Cisco IOS software image and stores updated network routing tablesdownloaded from the route processor (RP).Line card route memory ranges from 128 MB to 256 MB.Table 28lists the available route memory configurations and associated product numbers of the memodules used for upgrading route memory on Ethernet line cards.

1 Route memory SODIMM 2 Packet memory DIMMs (not user serviceable)



PRODUIT LASER DE CLASSE 1PRODUCTO LASER DE CLASSE 1

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9327

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Table 28 Route Memory Configurations for Ethernet Line Cards

Total Route Memory Cisco Product Number DIMM Module Route Memory DIMM Sockets64 MB MEM-GRP/LC-64=1

1. This option adds a second 64-MB DIMM for a total of 128 MB for line cards that are equipped with 64 MB.

1 64-MB DIMM DIMM0 or DIMM1

128 MB MEM-DFT-GRP/LC-128 1 128-MB DIMM DIMM0 or DIMM1

128 MB MEM-GRP/LC-128= 1 128-MB DIMM DIMM0 or DIMM1

256 MB MEM-GRP/LC-256= 2 128-MB DIMMs DIMM0 and DIMM1

256 MB MEM-LC4-256=2

2. This option is only compatible with the 4-Port Ethernet line cards and is for replacement only.

1 256-MB SODIMM Varies


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Line Card Memory

cardted into

proper

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idual

If you are upgrading or replacing line card route and packet memory, refer to theCisco 12000 SeriesRouter Memory Replacement Instructions publication for installation procedures and the mostup-to-date memory options.

Ethernet Line Card Packet Memory Options

Line card packet memory temporarily stores data packets awaiting switching decisions by the lineprocessor. Once the line card processor makes the switching decisions, the packets are propagathe router switch fabric for transmission to the appropriate line card.

Table 29 lists the packet memory options for Ethernet line cards.

Removing and Installing Line Card MemoryBefore beginning the memory replacement procedures in this section, ensure that you have the tools and equipment at hand, and that you are using appropriate ESD-prevention equipment andtechniques. Before removing or installing memory, observe the following guidelines:

• Route memory DIMMs

– Route memory DIMM0 socket must always be populated.

– For certain memory configurations, the route memory DIMM1 socket can remain empty.

– DIMMs must be 3.3V devices.

• Packet memory DIMMs

– All four DIMM sockets for SDRAM buffer memory must be populated.

– Both DIMM sockets for a given buffer pair (either those for the transmit buffer or those for treceive buffer) must be populated with SDRAM DIMMs of the same type and size.

– Size of the DIMMs in the transmit buffer need not match the size of the SDRAM DIMMs in treceive buffer.

– DIMMs must be 3.3V devices.

Instructions are in the following sections:

• Removing a DIMM, page 90

• Installing a DIMM, page 91

• Removing a SODIMM, page 92

Table 29 Ethernet Line Card Packet Memory Options

Total Packet Memory1

1. The SDRAM DIMMs installed in a given buffer (either receive or transmit) must be the same type and size, but the indivreceive and transmit buffers can operate with different memory capacities.

Cisco Product Number DIMM Modules DIMM Sockets256 MB MEM-LC1-PKT-256= 2 RX 64-MB DIMMs

2 TX 64-MB DIMMsRX DIMM0 and RXDIMM1

TX DIMM0 and TXDIMM1

512 MB (upgrade) MEM-PKT-512-UPG= 2 RX 128-MB DIMMs2 TX 128-MB DIMMs

RX DIMM0 and RXDIMM1

TX DIMM0 and TXDIMM1


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t

etal

• Installing a SODIMM, page 94

• Checking the Installation of Line Card Memory, page 98

Removing a DIMM

To remove a DIMM from a line card, follow these steps:


Step 2 Place the line card on an antistatic mat so that the faceplate is nearest to you.

Step 3 Locate the DIMM sockets on the line card.

Note Some line cards use DIMM sockets equipped with dual release levers, as shown inFigure 48;other line cards use DIMM sockets equipped with a single release lever, as shown inFigure 49.Both DIMM sockets operate in the same general way.

Figure 48 DIMM Socket with Dual Release Levers

Figure 49 DIMM Socket with Single Release Lever

Step 4 Use the socket release levers to eject the DIMM.

• For a socket with dual release levers (seeFigure 48), pull down both levers at the same time to ejecthe DIMM.

or

• For a socket with a single release lever (seeFigure 49), pull the lever to eject the DIMM.

Caution Handle the edges of the DIMM only. Do not touch the integrated circuit devices on the DIMM, the mtraces, or fingers, along the edge of the DIMM, or the pins in the DIMM socket.

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Step 5 As one end of the DIMM is released, grasp the top corners of the DIMM with the thumb and forefinof each hand and pull the DIMM completely out of its socket.

Step 6 Immediately place the DIMM in an antistatic bag to protect it from ESD damage.

Step 7 RepeatStep 4 throughStep 6 for any remaining DIMMs that you want to remove.

Installing a DIMM

This section contains instructions for installing DIMM memory into a line card.

Note If you are upgrading packet memory, both DIMM sockets of a given pair (either the transmit buffethe receive buffer) must be populated with a DIMM of the same type and size.

To install DIMMs in a line card, follow these steps:



Caution To prevent router and memory problems, all DIMMs installed in the line card must be 3.3V devic

Step 3 Remove the new DIMM from its protective antistatic bag.

Step 4 Grasp the edges of the DIMM only. Do not touch the integrated circuit devices on the DIMM, the mtraces, or fingers, along the edge of the DIMM, or the pins in the DIMM socket. (SeeFigure 50.)

Step 5 To position the DIMM for insertion, orient it at the same angle as the DIMM socket. The two notc(keys) on the bottom edge of the module ensure that the DIMM edge connector is registered propethe socket. (SeeFigure 50.)

If necessary, rock the DIMM back and forth gently to align it in the socket.

Figure 50 Handling a DIMM

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Line Card Memory

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Caution When inserting DIMMs into a socket, apply firm, but not excessive, pressure. If you damage a DIsocket, you must return the line card for repair.

Step 6 Gently insert the DIMM into the socket and push until the DIMM snaps into place and the release lis flush against the side of the socket.

Step 7 Verify that the release lever is flush against the side of the socket. If it is not, the DIMM might noseated properly. On a socket with dual release levers, both levers should be flush against the sidesDIMM.

If the module appears misaligned, carefully remove it and reseat it, ensuring that the release lever isagainst the side of the DIMM socket.

Step 8 RepeatStep 3 throughStep 7 to install any remaining DIMMs for your memory configuration.

Removing a SODIMM

To remove a SODIMM, follow these steps:



Step 3 Locate the route memory socket on the line card.

Step 4 If present, remove the SODIMM retaining clip from the memory module socket. Grasp the latch aintersection located on each side of the clip and gently slide the clip out. (SeeFigure 51.) Save theretaining clip.

Note Some line cards do not require a retaining clip.

Caution If the retaining clip is bent or damaged, do not attempt to fix or reuse it. This can cause serious dato the line card. Each SODIMM replacement ships with a spare retaining clip, in case there is andamage to the existing clip.


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Line Card Memory

way

atch

M,

Figure 51 Remove Retaining Clip from Memory Module Socket

Step 5 Remove the SODIMM by gently moving the plastic latches in an outward direction, parallel to and afrom the memory module, until it releases and rotates to a 45-degree angle. (SeeFigure 52 andFigure 53a.)

Caution The plastic latch on the SODIMM socket is enclosed by the metal strain-relief latch. The plastic lshouldnever be moved past the metal strain-relief latch.

Caution Handle the edges of the SODIMM only. Do not touch the integrated circuit devices on the SODIMthe metal traces, or fingers, along the edge of the SODIMM, or the pins in the SODIMM socket.

7577

9


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Line Card Memory

ulefrom

Figure 52 Moving the Plastic Latch Away from the SODIMM

Step 6 As the SODIMM is released, it positions itself at a 45-degree angle. Gently pull the SODIMM modout of the socket. Continue to keep the module at a 45-degree angle until it is completely removedthe socket guides. (SeeFigure 53b.)

Figure 53 Removing a 144-pin SODIMM Module

Step 7 Immediately place the SODIMM in an antistatic bag to protect it from ESD damage.

Installing a SODIMM

To install a SODIMM module, follow these steps:



Step 3 If there is a retaining clip, check to make sure that it has not been damaged or bent. (SeeFigure 54.)

7579

9

45º

7578

0

a b


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Line Card Memory

, the

Note Some line cards do not require a retaining clip.

Figure 54 SODIMM Socket Retaining Clip

Caution If the retaining clip is damaged, do not use it. This can damage the SODIMM socket.

Step 4 Locate the route memory socket on the line card.

Step 5 Remove the new SODIMM from its protective antistatic bag.

Caution Grasp the edges of the SODIMM only. Do not touch the integrated circuit devices on the SODIMMmetal traces, or fingers, along the edge of the SODIMM, or the pins in the SODIMM socket.

Step 6 Line up the SODIMM key with the key in the board socket. (SeeFigure 55.)

Figure 55 SODIMM with Key in Face-Up Position

7575

7

7575

9


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Line Card Memory

inch

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Step 7 The SODIMM must be lined up at a 45-degree angle. (SeeFigure 56a.)

Note When the key is in the face-up position, the metal traces on the left side of the key measure 0.9 (23.20 mm). The metal traces on the right side of the key measure 1.29 inches (32.80 mm). TheSODIMM can not be inserted until the keys are lined up properly.

Step 8 Place both thumbs at the end of the socket and use your index fingers to guide the module into the suntil it is fully seated.

Be sure your index fingers are located on the outer corners of the SODIMM to maintain even prewhen the module is being seated in the socket.

Figure 56 Inserting a 144-pin SODIMM Module

Step 9 Gently press the SODIMM down using your index fingers, distributing even pressure across the mountil it locks into the tabs. (SeeFigure 56b.)

Caution Excessive pressure can damage a SODIMM socket.

Step 10 Verify that the release levers are flush against the side of the socket. If they are not, the SODIMM mnot be seated properly.

Step 11 If the module appears misaligned, carefully remove it and reseat it, ensuring that the release lever isagainst the side of the SODIMM socket.

Step 12 If there is a retaining clip, insert it by sliding the clip between the metal strain relief and the plastic la(SeeFigure 57.)

45º

6610

0

a b


78-16361-02

Line Card Memory

tch.

Figure 57 Inserting the Retaining Clip

The clip is properly installed when the clip detente protrudes below the strain relief and plastic la(SeeFigure 58.)

7575

8


78-16361-02

Line Card Memory

lineouter

lre

Ms

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Figure 58 Retaining Clip Completely Installed into Module Latch

Checking the Installation of Line Card Memory

After you install line card memory and reinstall the line card in the router, the router reinitializes thecard and detects the memory change as part of the reinitialization cycle. The time required for the rto initialize can vary with different router configurations and memory configurations.

If the line card does not reinitialize properly after you upgrade memory, or if the console terminadisplays a checksum or memory error, verify that you installed the correct DIMMs and that they ainstalled correctly on the line card.

To check the installation of line card memory, follow these steps:

Step 1 Check the packet memory DIMMs to verify that both DIMMs are the same type, size, and speed. DIMmust operate at 60 ns or faster. The speed of the DIMM is printed along one of its edges.

Step 2 Check the alignment of the DIMMs by looking at them across the horizontal plane of the card. ThDIMMs should be aligned at the same angle and be fully inserted into their respective sockets. IfDIMM is not correctly aligned, remove it and reinsert it.

Step 3 Reinstall the line card and perform another installation check.

7578

1


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Regulatory, Compliance, and Safety Information

lem,wever,haviors

uantrmfulrates,

he

e

If the router fails to restart properly after several attempts and you are unable to resolve the probaccess Cisco.com or contact your Cisco service representative for assistance. Before calling, homake note of any console error messages, unusual LED states, or other router indications or bethat might help to resolve the problem.

Regulatory, Compliance, and Safety InformationThis section includes regulatory, compliance, and safety information in the following sections:

• Translated Safety Warnings and Agency Approvals, page 99

• Electromagnetic Compatibility Regulatory Statements, page 99

• Laser Safety, page 102

Translated Safety Warnings and Agency ApprovalsThe complete list of translated safety warnings and agency approvals is available in theRegulatoryCompliance and Safety Information for Cisco 12000 Series Internet Routerspublication.(Document Number 78-4347-xx.)

Electromagnetic Compatibility Regulatory StatementsThis section contains the following information:

• FCC Class A Compliance, page 99

• CISPR 22, page 100

• Canada, page 100

• Europe (EU), page 100

• Class A Notice for Hungary, page 101

• Class A Notice for Taiwan and Other Traditional Chinese Markets, page 101

• VCCI Class A Notice for Japan, page 101

• Class A Notice for Korea, page 102

FCC Class A Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursto part 15 of the FCC rules. These limits are designed to provide reasonable protection against hainterference when the equipment is operated in a commercial environment. This equipment geneuses, and can radiate radio-frequency energy and, if not installed and used in accordance with tinstruction manual, may cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely to cause harmful interference, in which case users will brequired to correct the interference at their own expense.


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e to

ncementmore

t is,cuit

n

Modifying the equipment without Cisco’s authorization may result in the equipment no longercomplying with FCC requirements for Class A digital devices. In that event, your right to use theequipment may be limited by FCC regulation and you may be required to correct any interferencradio or television communication at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interferestops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipcauses interference to radio or television reception, try to correct the interference by using one orof the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (Thamake certain the equipment and the television or radio are on circuits controlled by different cirbreakers or fuses.)

CISPR 22

This apparatus complies with CISPR 22/EN55022 Class B radiated and conducted emissionsrequirements.

Canada

English Statement of Compliance

This class A digital apparatus complies with Canadian ICES-003.

French Statement of Compliance

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Europe (EU)

This apparatus complies with EN55022 Class B and EN55024 standards when used as ITE/TTEequipment, and EN300386 for Telecommunications Network Equipment (TNE) in both installatioenvironments, telecommunication centers and other indoor locations.


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Class A Notice for Hungary

Class A Notice for Taiwan and Other Traditional Chinese Markets

VCCI Class A Notice for Japan

Warning

This equipment is a class A product and should be used and installed properly according to theHungarian EMC Class A requirements (MSZEN55022). Class A equipment is designed for typicalcommercial establishments for which special conditions of installation and protection distance areused.

Warning

This is a Class A Information Product, when used in residential environment, it may cause radiofrequency interference, under such circumstances, the user may be requested to take appropriatecountermeasures. Statement 257

Warning

This is a Class A product based on the standard of the Voluntary Control Council for Interference byInformation Technology Equipment (VCCI). If this equipment is used in a domestic environment, radiodisturbance may arise. When such trouble occurs, the user may be required to take correctiveactions. Statement 191


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with aarel line

Class A Notice for Korea

Laser SafetySingle-mode Ethernet line cards (all of the line cards except 8-Port Fast Ethernet) are equipped Class 1 laser. Multimode Ethernet line cards (Gigabit Ethernet and 4-Port Gigabit Ethernet ISE) equipped with a Class 1 LED. These devices emit invisible radiation. Do not stare into operationacard ports. The following laser warnings apply to the Ethernet line cards:

• Class 1 Laser Product Warning (Single-mode), page 102

• Class 1 LED Product Warning (Multimode), page 102

• General Laser Warning, page 102

Class 1 Laser Product Warning (Single-mode)

Warning Class 1 laser product.

Class 1 LED Product Warning (Multimode)

Warning Class 1 LED product.

General Laser Warning


Warning

This is a Class A Device and is registered for EMC requirements for industrial use. The seller orbuyer should be aware of this. If this type was sold or purchased by mistake, it should be replacedwith a residential-use type. Statement 294


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Obtaining Documentation

everalobtain

from

tive byre in

For translated safety warnings, refer to theRegulatory Compliance and Safety Information forCisco 12000 Series Internet Routers publication (Document Number 78-4347-xx).

Obtaining DocumentationCisco documentation and additional literature are available on Cisco.com. Cisco also provides sways to obtain technical assistance and other technical resources. These sections explain how totechnical information from Cisco Systems.

Cisco.comYou can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering DocumentationYou can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentationthe Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users can order documentation through a local account representacalling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewheNorth America, by calling 800 553-NETS (6387).

Documentation FeedbackYou can submit e-mail comments about technical documentation to [email protected].

You can submit comments by using the response card (if present) behind the front cover of yourdocument or by writing to the following address:

Cisco SystemsAttn: Customer Document Ordering170 West Tasman DriveSan Jose, CA 95134-9883

We appreciate your comments.


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http://www.cisco.com/univercd/home/home.htm

http://www.cisco.com

http://www.cisco.com/public/countries_languages.shtml

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

http://www.cisco.com/en/US/partner/ordering/index.shtml

Obtaining Technical Assistance

Ciscoices,

t forer.

nical, 365

you

ses areernill be

erelyneersoothly.

nitions.

ou

ourCisco

Obtaining Technical AssistanceFor all customers, partners, resellers, and distributors who hold valid Cisco service contracts, theTechnical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support servonline and over the phone. Cisco.com features the Cisco TAC website as an online starting pointechnical assistance. If you do not hold a valid Cisco service contract, please contact your resell

Cisco TAC WebsiteThe Cisco TAC website provides online documents and tools for troubleshooting and resolving techissues with Cisco products and technologies. The Cisco TAC website is available 24 hours a daydays a year. The Cisco TAC website is located at this URL:

http://www.cisco.com/tac

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. Ifhave a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC CaseUsing the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cathose in which your network is minimally impaired or for which you require product information.) Aftyou describe your situation, the TAC Case Open Tool automatically recommends resources for aimmediate solution. If your issue is not resolved using the recommended resources, your case wassigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:

http://www.cisco.com/tac/caseopen

For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or sevdegraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engiare assigned immediately to P1 and P2 cases to help keep your business operations running sm

To open a case by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)EMEA: +32 2 704 55 55USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority DefinitionsTo ensure that all cases are reported in a standard format, Cisco has established case priority defi

Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. Yand Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of ybusiness operation are negatively affected by inadequate performance of Cisco products. You andwill commit full-time resources during normal business hours to resolve the situation.


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http://www.cisco.com/tac

http://tools.cisco.com/RPF/register/register.do

http://www.cisco.com/tac/caseopen

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Obtaining Additional Publications and Information

onsrvice

, or

nline

e. Go

l as

ewother

et thetingtion,RL:

net

d

re

Priority 3 (P3)—Operational performance of your network is impaired, but most business operatiremain functional. You and Cisco will commit resources during normal business hours to restore seto satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installationconfiguration. There is little or no effect on your business operations.

Obtaining Additional Publications and InformationInformation about Cisco products, technologies, and network solutions is available from various oand printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandisto this URL to visit the company store:

http://www.cisco.com/go/marketplace/

• The CiscoProduct Catalogdescribes the networking products offered by Cisco Systems, as welordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

• Cisco Presspublishes a wide range of general networking, training and certification titles. Both nand experienced users will benefit from these publications. For current Cisco Press titles andinformation, go to Cisco Press online at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco quarterly publication that provides the latest networking trends,technology breakthroughs, and Cisco products and solutions to help industry professionals gmost from their networking investment. Included are networking deployment and troubleshootips, configuration examples, customer case studies, tutorials and training, certification informaand links to numerous in-depth online resources. You can access Packet magazine at this U

http://www.cisco.com/packet

• iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Interbusiness strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineeringprofessionals involved in designing, developing, and operating public and private internets anintranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Training—Cisco offers world-class networking training. Current offerings in network training alisted at this URL:

http://www.cisco.com/en/US/learning/index.html


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http://www.cisco.com/go/marketplace/

http://cisco.com/univercd/cc/td/doc/pcat/

http://www.ciscopress.com

http://www.cisco.com/packet

http://www.cisco.com/go/iqmagazine

http://www.cisco.com/ipj

http://www.cisco.com/en/US/learning/index.html

Obtaining Additional Publications and Information

This document is to be used in conjunction with the installation and configuration guide for your Cisco 12000 Series Router.

Copyright © 2004 Cisco Systems, Inc. All rights reserved.

CCSP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0501R)


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ethernet line card installation and configuration

Documents

1q vlan traffic

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