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Ethernet communicator E10v2 USER MANUAL UAB “TRIKDIS” Draugystės str. 17, LT-51229 Kaunas LITHUANIA E-mail: [email protected] Webpage: www.trikdis.lt

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Page 1: Ethernet communicator E10v2 - Magnet Security & … · Messages in TCP or UDP protocol are ... Termination or restriction of Internet communication services to the ... Ethernet communicator

Ethernet communicator E10v2

USER MANUAL UAB “TRIKDIS” Draugystės str. 17, LT-51229 Kaunas LITHUANIA E-mail: [email protected] Webpage: www.trikdis.lt

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©1997-2017 Trikdis 2 www.trikdis.com

Ethernet communicator E10v2

Description Ethernet communicator E10 is designed to transmit messages from security control panel at a secured object to an alarm receiving centre (ARC) and/or to a mobile/WEB application through internet connection. The communicator E10 is applied for sending of DSC, Pyronix, Caddx control panels data bus signals and Paradox, Secolink control panels serial output signals.

Features

Connection Connection to control panels via: Data bus

Serial port

Communications

Communicator transfers all messages from control panel in Contact ID codes

Can operate with all other control panels on the market, when using external interfaces C11, C14 or CZ6

Simultaneous event reporting to Protegus Mobile/Web application, allowing user to remotely monitor and control its alarm system

Messages in TCP or UDP protocol are sent to static IP address of ARC

In case of lost connection with the main IP address, switches automatically to backup IP address

Inputs and outputs 1 output controlled via: Mobile/Web application

2 inputs, type: NC, NO, EOL = 2.2 kΩ

Configuration Quick and easy configuration and firmware

updates

Two access levels for setting of operating parameters

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Ethernet communicator E10v2

Safety Requirements Please read this manual prior to the communicator usage. Installation and maintenance of the communicator shall be subject to qualified specialists having knowledge on internet equipment performance and relevant safety requirements. External power supply during communicator installation works must be switched off! The communicator shall be installed in the premises at restricted access zones and a safe distance from sensitive electronic devices. The communicator is not resistant to vibration, other mechanical impact, moisture and aggressive chemical environment

Warranty and Liability Limitations The product installed and operated in accordance with the device user's manual and electrical equipment installation procedure shall be provided with a 24-month warranty by the manufacturer. Warranty shall be effective as of product purchase-sales transaction, i.e. invoice or cash receipt issue date. Warranty may be terminated prematurely in the following cases:

The communicator was repaired or attempted to repair by an unauthorized person;

The communicator was used not for its intended purpose;

The communicator was stored and/or installed in inadequate premises with

inappropriate climate conditions, aggressive chemical environment;

The communicator was mechanically broken and/or deliberately damaged;

The communicator damage was caused by force-majeure (lightning discharge etc.).

The manufacturer shall not be liable for the following:

The communicator failures when communicator is installed or used inconsistently with

its user manual;

The communicator failures if occurred due to disturbed, lost Internet connection or any

troubles in operator's networks;

Termination or restriction of Internet communication services to the communicator

buyer or communicator user, and shall not reimburse the communicator buyer or

communicator user for property or non-property losses incurred;

Termination or restriction of electrical power supply to the communicator buyer or

communicator user, and shall not reimburse the communicator buyer or communicator

user for property or non-property losses incurred;

Robbery, a fire of premises or other incurred losses to the communicator buyer or communicator user, and shall not reimburse the communicator buyer or communicator user for property or non-property losses resulted from the above events.

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Ethernet communicator E10v2

Contents 1 TECHNICAL PARAMETERS .......................................................................................... 5

2 PACKAGE CONTENTS ................................................................................................. 5

3 COMMUNICATOR OVERVIEW ................................................................................... 5

3.1 TERMINAL BLOCK DESCRIPTION ............................................................................................... 5

4 LIGHT INDICATION .................................................................................................... 6

5 INSTALLATION PROCESS ............................................................................................ 6

6 CONFIGURATION AND OPERATION ............................................................................ 6

6.1 MAIN STEPS TO CONFIGURE COMMUNICATOR VIA USB CABLE .................................................... 6 6.2 MAIN STEPS TO CONFIGURE COMMUNICATOR REMOTELY ......................................................... 6 6.3 TRIKDISCONFIG BASICS ......................................................................................................... 7

6.3.1 Main action buttons ............................................................................................... 7 6.3.2 Status bar ............................................................................................................... 7 6.3.3 Restore default settings.......................................................................................... 8

6.4 SYSTEM SETTINGS ................................................................................................................ 8 6.5 REPORTING → ALARM RECEIVING CENTRE (ARC) REPORTING ...................................................... 9 6.6 REPORTING → PROTEGUS SERVICE ........................................................................................ 10 6.7 EVENT SUMMARY .............................................................................................................. 10 6.8 FIRMWARE UPDATE............................................................................................................ 11

7 WIRING ................................................................................................................... 11

7.1 INPUT CONNECTION ........................................................................................................... 11 7.2 WIRING DIAGRAMS ........................................................................................................... 12 7.3 LIST OF COMPATIBLE CONTROL PANELS* ................................................................................ 12

8 PERFORMANCE TEST ............................................................................................... 13

9 REMOTE CONTROL .................................................................................................. 13

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Ethernet communicator E10v2

1 Technical Parameters

Parameter Description

Power supply voltage DC 12,6 ± 3 V

Current consumption 120 mA (stand-by) Up to 250 mA (transmitting)

Ethernet connection IEEE802.3, 10 Base-T, RJ45 socket

Data pack content Contact ID format codes

Memory Up to 100 messages

Inputs 2, NC/NO/EOL-2,2 kΩ type

Output 1 OC type, commutating voltage up to 30 V and current up to 500 mA

Operating environment From -10 °C to 50 °C, with relative air humidity 80% when +20 °C

Dimensions 65 x 79 x 25 mm

2 Package Contents

Module E10 1 pc.

User manual 1 pc.

Two-sided adhesive tape (10 cm) 1 pc.

3 Communicator overview

3.1 Terminal block description

Contact Description

+E +12V power supply clamp

COM Common clamp

CLK Synchronizing signal clamp

DATA Data signal clamp

IN1 1st input clamp (NC type)

OUT1 Output clamp (OC type)

IN2 2nd output clamp (NC type)

1 Ethernet connection RJ45 socket

2 Light indicators

3 USB Mini-B port for communicator programming

4 Terminal for external connections

1

2

3

4

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Ethernet communicator E10v2

COM Common clamp

MCI Clamp communication with event messages forming devices

4 Light indication

LED Operation Description

“Network” displays the status of connection to the Internet

Green ON Module is connected to the Internet

Yellow ON TCP/IP session is open

“Data” displays data transfer Green ON Unsent messages present

Red ON Messages cannot be sent

Green flashing Messages are being received from the control panel

“Power” displays power supply status and the functioning of the microprocessor

Green flashing Power supply is sufficient,

Yellow flashing Power supply is not sufficient (≤11,5 V),

5 Installation process

1) Configure communicator parameters before installation. For communicator configuration please refer to 6. Configuration and operation.

2) Following provided schematics connect the control panel, sensors and output connections (refer to 7 Wiring).

3) Connect LAN cable. 4) Connect a DC power supply. 5) Turn on the power supply. 6) Perform system test (refer to 8 Performance test).

6 Configuration and operation

Communicator can be configured using TrikdisConfig software via USB cable or remotely. The

software is available on www.trikdis.com and operates in MS Windows OS.

6.1 Main steps to configure communicator via USB CABLE

1) Download and install TrikdisConfig. 2) Connect the communicator to the computer using USB cable. 3) Run the configuration software TrikdisConfig. The software will automatically recognise the

connected device and will open a window for communicator configuration. 4) Click Read [F4] to read the communicators parameters. 5) Set required parameters in System settings directory. 6) The directory Reporting: enter the parameters needed for reporting to an alarm receiving

centre (ARC) and Protegus service 7) In directory Event summary test and internal event CID can be customized. 8) After all parameters are set click Write [F5], to write parameters from TrikdisConfig program to

G16 communicator.

! Below you can find detailed information how to set required parameters. All described directories below are following sequence of steps from this chapter.

6.2 Main steps to configure communicator REMOTELY

Make sure that the communicator is connected to supply source and in operation. 1) Start TrikdisConfig software.

2) At the field Remote access, in the field Unique ID enter the MAC address. MAC address is

provided on the product package.

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Ethernet communicator E10v2

3) (Optional) In the field System Name enter the desired name to the module.

4) Press Configure. After successful connection the settings shall be saved.

5) Click Read [F4] to read the communicators parameters. 6) Set required parameters in System settings directory. 7) The directory Reporting: enter the parameters needed for reporting to an alarm

receiving centre (ARC) and Protegus service 8) In directory Event summary test and internal event CID can be customized. 9) After all parameters are set click Write [F5], to write parameters from TrikdisConfig

program to E10v2 communicator.

6.3 TrikdisConfig Basics

6.3.1 Main action buttons

1) To read the communicator parameters, click Read [F4] and enter the Administrator or Installer code in the pop-up window. In order for the program to remember the code, check the box next to Remember password.

Note: if administrator code is set as default (123456), it is not required to enter it and the request window will not appear.

2) To write new parameters to the communicator, click Write [F5]. 3) To create a configuration file which contains current parameters, click Save [F9]. 4) To open a configuration file, click Open [F8]. 5) Button Disconnect:

Click Disconnect to disconnect from access level (installer or admin) while communicator is connected via USB cable to a computer.

If a configuration is done via USB cable, unplug the USB cable, click Disconnect to go back to the first window.

6) To read about communicator’s functionality and how to configure specific parameters, click Help [F1] and from the program menu select the section. This will open an appropriate chapter from the user manual.

6.3.2 Status bar

Once the communicator parameters are read, the status bar will display information about the

Action buttons

Figure 2. Action buttons

Status bar

Figure 3 Status bar

Figure 1. Remote access

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Ethernet communicator E10v2

device.

Status bar Name Description

Unique ID MAC number of the device

Status Action status

Device Device type

SN Serial number

BL Bootloader version

FW Firmware version

HW Hardware version

State Connection status

Admin Access level (shows up after access code is confirmed)

6.3.3 Restore default settings

To restore default settings of the communicator, press the Restore button under the Default settings

in the bottom of the left corner of the configuration window.

6.4 System settings

Settings → General: • Write an appropriate Account number (4 symbols hexadecimal number).

• Select Use security panel account ID checkbox if messages from the security control panel must contain its identification number.

• Test period: periodic test messages will be sent according to a time interval set in this section

• For communication with control panel, Panel type must be selected.

Settings → Ethernet settings • Enter Internal MAC.

• When Use DHCP checkbox is selected, module registration in the network will be done automatically.

Figure 4 System setting window

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Ethernet communicator E10v2

o If automatic registration is unsuccessful, enter Internal IP address, subnet Mask and Gateway address manually. E10 supports DNS service;

Settings → Access Settings • Administrator code - allows full access to the configuration. • Installer code - allows access to the configuration, limited by administrator. Administrator can

allow installer to change: o Account number; o Reporting; o Ethernet settings; o Event summary.

Setting → Output • Choose output type from list OUT type. • OUT mode:

o Pulse: a status will take time as indicated in Pulse Time (pulse period in seconds) field. o Level: a status will change and remain the same until the next command.

6.5 Reporting → Alarm Receiving Centre (ARC) reporting

Reporting → Primary and Backup settings

To have connection with Primary and Backup mark checkboxes Enable.

Fill in fields for Remote Host, Remote Port.

Enable PING Time and set time between signals in seconds.

Figure 5 ARC Reporting window

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Ethernet communicator E10v2

6.6 Reporting → Protegus service

Protegus service allows users to remotely monitor and control the communicator with smartphone. Protegus service allows simultaneous transmission of data to the Protegus server for Mobile/Web application. For more information about PROTEGUS service visit www.protegus.eu.

Enable cloud service at Reporting → PROTEGUS service tab.

Enter Service code (default code – 123456), for more safety change it to 6-symbol authentication code used to authorize access to the device from the Web/Mobile application. This code is used, when adding new system to the application.

6.7 Event Summary

Input description

• To describe inputs fill in fields: Partition, Contact-ID, Zone No.

• Select type of inputs (NO, NC, EOL). • Enable: report when event occurs (Alarm), report when input line will restore (Restore).

Internal events

• To describe internal events select event type (Event or Restore), enter Contact-ID, Partitions and Zone.

Figure 6 Protegus service window

Figure 7 Event Summary window

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Ethernet communicator E10v2

6.8 Firmware update

The communicator firmware can be updated or changed manually. After an update, all the previous communicator parameters will remain the same. When writing firmware manually, it can be changed to a newer or older version. To update: 1) Run TrikdisConfig. 2) Connect the communicator via USB cable to the computer or connect to the communicator

remotely.

If newer firmware version exists, the software will offer to download the newer firmware

version file. 3) Select the menu branch Firmware. 4) Press Open firmware and select the required firmware file.

If you do not have the file, the newest firmware file can be downloaded by registered user from www.trikdis.com, under the download section of the E10v2 communicator.

5) Press Update [F12]. 6) Wait for the prompt about the completed update to appear. 7) Click OK in the prompted window.

7 Wiring

7.1 Input connection

The communicator contains two input terminals (IN1, IN2) for connection of sensors. For setting the input connection type and reports on activations see 6.5 Event_Summary

NC, Normally Closed NO, Normally Open EOL, End of line

Figure 8 Firmware update window

Note: If there is an installed antivirus software on your computer, it might block automatic firmware update option. In this case, you must reconfigure your antivirus software.

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Ethernet communicator E10v2

7.2 Wiring diagrams

DSC® PARADOX ®

CADDX® PYRONIX®

7.3 List of Compatible Control Panels*

Manufacturer Model

DSC® PC1616, PC1832, PC1864 PC585, PC1565, PC5020

PARADOX®

SPECTRA SP5500, SP6000, SP7000, 1727, 1728, 1738

MAGELLAN MG5000, MG5050

DIGIPLEX EVO48, EVO192, EVO96, NE96

ESPRIT E55, 728ULT, 738ULT

UTC Interlogix® NetworX (Caddx) NX-4v2, NX-6v2, NX-8v2, NX-8e

Pyronix® MATRIX 424, MATRIX 832, MATRIX 832+, MATRIX 6, MATRIX 816

*Compatible control panels list can be different, depending on which communicator firmware version is used.

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Ethernet communicator E10v2

8 Performance test

1) After configuration and installation is complete, perform a system test. Activate an event in the control panel, and make sure that the event arrives to the alarm receiving centre or is received by the mobile application.

2) To test communicator inputs, activate it and make sure that the correct messages arrives to recipients (app users).

3) To test the communicator outputs, please activate them remotely or initiate the activating event.

9 Remote control

Communicator E10v2 can be controlled remotely using TrikdisConfig. To do so follow steps below: 1) Open TrikdisConfig.

2) At the field Remote access, in the field Unique ID enter the MAC address. MAC address is

provided on the product package.

3) (Optional) In the field System Name enter the desired name to the module, press Control.

4) Enter Self-service code – it is the same code that was used for Protegus Service code.

5) In new window, Zones tab, zones can be controlled. Also, (in all tabs) refresh time can be

selected.

6) In PGM outputs tab, PGM outputs can be controlled – turned off/on.

Figure 9. Remote access

Figure 10 Zones tab

Figure 11 PGM outputs tab