etag & etrack - event management software - etouches · pdf fileetag & etrack! turning...
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eTag & eTrack!Turning suitcases into connected devices!
SITA, October/November 2014!
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What do these all have in common?!
2!
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Internet of things: the third connectivity revolution!
1900 1925 1950 1975 2000 2025
Devices: 50 billion!
People: 5 billion!
Places: 0.5 billion!
Data generated will create entirely new busines models and efficiencies!
3!
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1%!
of bags in wrong location every year!
80%!of business
travellers stressed about baggage!
4!Source: SITA!
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5!
81%!
of travellers want to track their bags!
53%!of travellers want
to use an electronic bag tag!
Source: IATA!
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6!
eTag!• E-ink displays on either side!• Bluetooth LE!• RFID!• No battery charging!!
eTrack!• GSM, GPS & Bluetooth LE!• Auto Flight Mode!• Strong battery: lasting multiple flights!• Integration into airlines systems!
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7!
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Superior user experience: reduced stress along each journey!
Fly and relax!
Switch devices on & check in online. Flight information automatically written to eTag, no paper tags!
During travel to airport, the built in Theft Alarm protects your bag. The Bag Opened Alarm lets you know if, when & where it has been opened.!
Drop off your bag, no waiting!in line!
Upon landing, get confirmation that your bag has arrived. If not, receive current location & information about rerouting!
Track your bag on its way to the arrival belt!
Pick up your bag and proceed to your final destination!
8!
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Control!Speed & Predictability!
Airline benefits! ✓ Off airport process!✓ Departure hall savings!✓ Less hardware/consumables!
✓ Retrieve bags faster!✓ Better customer service!
Passenger benefits! ✓ Faster and predictable move through airport process!
✓ Predicable process!
✓ Always know location of your bag: peace of mind!
✓ Better customer service!
9!
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WorldTracer tracking services!
10!
Home to hotel!
More efficiencies, better service!
eTrack adds to BagJourney service!
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Goal! Achieved! Background!
Readability: equal to or better than paper tags! ✓!Tests in various sortations systems!
Durability: survive baggage sortation system! ✓!
Track & Trace everywhere! ✓! Also deep in baggage sortation!
Auto Flight Mode! ✓! In aviation authority certifcation process, according to most stingent regulation!
Battery life lasting multiple flights! ✓! Auto Flight Mode is key!
And lots more…!
11!
This is difficult stuff…!
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Integrated solution linking industry systems to our devices!
Customer Registration!
DCS/FlyFo interface!
SITA interface!
Location interface!
Billing system!
Firmware Updates!
Telco interface!
Security!
FastTrack backbone system
Airline systems
DCS!
Flight Info (FlyFo)!
Mobile phone app!
SITA
FastTrack devices
Telco m2m GSM link
Database!
12!
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eTag & eTrack turn suitcase into connected device!
13!