esu student activity association annual report 2011-12

Annual Report

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East Stroudsburg University

Student Activity Association, Inc.

This past year was very successful for

the Association as we fully implemented the organization changes of the prior year, clarified our status as an independent affiliate of the University, and embraced our partnership with the Student Affairs Division.

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ESU Student Activity Association, Inc. Annual Report 2011–2012

Dear Reader,It is with great pleasure and satisfaction that I provide you with the Student Activ-

ity Association’s (SAA) 2011-2012 Annual Report. This past year was very successful for the Association as we fully implemented the organization changes of the prior year, clarified our status as an independent affiliate of the university, and embraced our partnership with the Student Affairs Division. Working closely with Student Affairs to present a wide range of programs, SAA delivered completely on its mission to support the educational and service objectives of the university.

Please take a few moments to explore the most noteworthy accomplishments, challenges, and goals of the various departments that comprise the SAA; including the University Center and Student Activities, Mattioli Recreation Center, Campus Card Services, University Store, and the Business Services unit. The report also includes Stony Acres, a separate entity, but for which SAA provides management services. I think you will agree after reading the report that we had a very productive year indeed.

I also want to express my utmost appreciation for the tremendous support we have received over many years from Dr. Robert Dillman, the President of ESU, who is retiring. Dr. Dillman made much of our success possible through his steadfast lead-ership and vision for the university. I wish him and Mrs. Dillman great happiness and fulfillment as they commence the next chapter in their lives.

Finally, I would be remiss if I didn’t take this opportunity to thank the dedicated SAA employees who work persistently throughout the year to ensure all members of the university community, particularly students, are provided with the most effective programs and services possible. I’m very proud of what we’ve been able to achieve and I look forward to confronting the significant challenges that lie ahead.

Sincerely,

Fredric MosesExecutive Director

Major AccomplishmentsHeartland-Banner Integration – Heartland Campus Solutions achieved offi-cial “Collaborative Partner Status” with Sungard-Banner, the university’s new student information system. This partnership, required by the university, has been facilitated through the Campus Card Services Office and will hopefully be implemented by fall semester. Upon completion, the software integration will enable a seamless real time exchange of data between the two systems and improve the overall functionality of E-Card.

Contactless Chip Cards – Procurement of the Heartland Campus Solutions (HCS) contract and imminence of Banner software integration enabled the Card Of-fice to proceed with the planned conversion to contactless chip cards. Contactless chip cards combine the advantages of both proximity and smart cards. It will be more convenient to use, more secure, more reliable, and less costly in the long term than the magnetic stripe we use currently. A dual technology card, in which the contact-less chip card also contains a magnetic stripe, was issued to enable us to implement the new chip technology gradually as we install the new reading devices throughout campus. The conversion to contactless commenced with facility access in University Properties Inc. (UPI) new student housing; next in line is the newly renovated Monroe Hall.

Fredric Moses, Executive Director


Click on any topic belowESU Student Activity Association, Inc. Annual Report 2011–2012

Fitness Center – The operation of the new fitness center constructed in Phase 1 of the new student housing project commenced in January 2012. The staff of the existing Recreation Center worked diligently to develop plans for facility layout, pro-fessional staffing, student employment, equipment selection, budgeting, new fitness programs/services, and advertising/promotion. Additionally, existing policies and procedures were thoroughly analyzed to ensure best practices are implemented to operate the facility.

Fitness Center Equipment – Procurement of all fitness equipment, including new equipment for the Mattioli Recreation Center, was completed on schedule fol-lowing an exhaustive selection procedure conducted by the recreation center profes-sional staff. The process included the identification of industry vendors, an on-site demonstration program, and a detailed customer survey through which members could express their preferences. It proved to be a very effective means of evaluating the types and brands of cardio, free-weight, and selectorized machines.

Greek Life Program – The Greek Life program maintained the positive trends of the recent past despite the departure of the Assistant Director of Student Activities mid-year. All the fraternities and sororities had strong recruitment classes. Addition-ally, Mu Sigma Upsilon, a multicultural sorority, was readmitted to the Panhellenic Council and the Inter-Fraternity Council approved membership of Kappa Alpha Psi, a NPHC Fraternity. Omega Psi Phi, another NPHC Fraternity, is actively working to re-establish their chapter. Overall, the programs and services of the Greek Life program continued relatively smoothly thanks to the Director of the University Center/Student Activities, John Robinson, who took on the added responsibility for day to day opera-tions, our graduate student employee, and a strong Inter-Fraternity Council President.

Co-Curricular transcript program – SAA signed a contract with Collegiate Link for the establishment of a co-curricular transcript program. Collegiate Link provides a Student Involvement Module that facilitates the management of student organizations and drives the transcript program. It will enable official documentation of students’ participation and involvement in extra/co-curricular activities. A student Technology Fee proposal was developed and approved to fund the program for the next two years.

Online Payroll System – SAA employees now have on-line access to all their pertinent payroll information including compensation, taxes, deductions, leave, bi-weekly paystubs, W-2s and flexible spending accounts.

Employee Handbook – The SAA Employee Handbook was revised to incorpo-rate new laws that have been mandated by either the state or federal government. Other revisions included the changes to our benefit charge-back for health insurance and documentation of the recently added deferred compensation plan. The new hand-books were distributed to staff in August.

Athletics Audit – Business Services, under the direction of Pat Baylor, provided an extremely detailed report to the university of all the athletic revenue and expense transactions to comply with the required NCAA Agreed Upon Procedures Report. The undertaking was quite extensive, but the PASSHE auditors were very impressed with the reports.

Stony Acres Master Plan – A new 5 year master plan was completed and ap-proved by the Stony Acres Board of Directors. The plan includes an historical update, results of work completed on the “Recommendations for Property Improvement” for 2005-2010, and development of new property improvement recommendations for 2011-2016. Stony Acres uses the master plan to guide facility operations and budgeting.

➢ Major Accomplishments➢ Heartland-Banner Integration➢ Contactless Chip Cards➢ Fitness Center➢ Fitness Center Equipment➢ Greek Life Program➢ Co-Curricular Transcript Program➢ Online Payroll System➢ Employee Handbook➢ Athletics Audit➢ Stony Acres Master Plan➢ Quest Orientation Program➢ Professional Development➢ Bookstore Operations➢ Student Governance➢ Keystone Center➢ Assessment Goals➢ Significant Challenges➢ Bookstore➢ Contactless Chip Card Conversion➢ Mattioli Recreation Center➢ Keystone Center➢ Voter Identification➢ Stony Ares Governance➢ SAA Memo of Understanding➢ Room Scheduling Software➢ Graphics Center➢ Student Fee Collections➢ Small Games of Chance➢ Co-Curricular Transcript➢ Homecoming➢ Recreation Fields➢ Bookstore/Financial Aid➢ Strategic Planning➢ Key Goals for 2012-2013➢ Co-Curricular Transcript➢ Revise SAA MOU➢ Stony Acres MOU➢ Benchmarking Survey➢ Stony Acres Anniversary➢ Stony Acres Reorganization➢ E-Card Expiration Dates➢ Textbook Adoption Policy➢ Strategic Planning➢ Ticket Sales Accountability➢ Wellness➢ Club Sports➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

Considerable prog-ress was made this year toward sche-matic design of the Keystone Center...The preferred plan that emerged, and that will become the basis for detailed development, rep-resents an exciting vision of the future in which the building will become the cen-tral hub of student life and learning on campus

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Quest Orientation Program – Stony Acres hosted another very successful Quest Program in August of 2011. Quest, in its 15th year, is a 3-½ day outdoor experiential adventure program that is offered for incoming freshmen and transfer students. The purpose of this program is to provide these students with the opportunity to gain per-sonal insights, meet other students, set goals for the upcoming year, and ease the transition to college life at ESU. The 2011 Quest Program had 52 participants, 13 up-per class students, and 4 ESU staff members whom assisted with the program.

Professional Development – The management staff and students of the Rec-reation Center were extremely active in professional development activities including attendance at the Pennsylvania Intramural Recreational Sports Association (PIRSA) State Workshop, NIRSA Regional and National Conferences, and the Southeast Fit-ness Expo to name a few examples. Jill Harper presented at both the state and re-gional levels while Joe Akob presented at the regional and national levels this year. Additionally, both student and professional staff were awarded scholarships to attend State, Regional and National conferences.

Bookstore Operations – Despite extreme competitive pressures, we persevered in our pursuit of financial stability and managed to accomplish a number of important goals including the achievement of our sales budget, control of operating expenses, a significant increase in web orders, a higher faculty textbook adoption rate, and a large increase in textbook rentals. These were not enough to counter the growing impact of the shifting trends in the marketplace overall, but I’m proud of the efforts of our Store staff to overcome the daunting challenges facing this industry.

Student Governance – A formal policy was enacted to clarify the shared gover-nance dynamic between the SAA, Student Senate, and the university. The policy clear-ly defines rights, responsibilities, and duties with respect to student representation, recognition of student organizations, activity fee allocations/funding, and SAA policy/procedure development. This was a necessary step following the reorganization of SAA’s corporate structure in 2010.

Keystone Center – Considerable progress was made this year toward schematic design of the Keystone Center. Commencing with extensive programming meetings to confirm specific department needs and space adjacencies, the architects present-ed several conceptual alternatives for review and comment by the Executive Design Team. The preferred plan that emerged, and that will become the basis for detailed development, represents an exciting vision of the future in which the building will be-come the central hub of student life and learning on campus. SAA continues to play an important role, coordinating with Student Affairs, Facilities Management, and other constituent groups, to assure the project meets the great expectations which have been set for the facility.

Assessment Goals – A number of SAA departments completed assessment goals through which they evaluated student performance in a variety of settings us-ing surveys, tests, interviews and written submissions. These assessment measures were designed to confirm learning outcomes consistent with the university’s strategic planning goals, Council for Advancement of Standards (CAS) standards/development outcomes, and previously established university-wide student learning outcomes.

Significant ChallengesBookstore – The Store is doing everything it reasonably can to protect its market share, especially in the textbook arena. The powerful trends of digital delivery, con-stantly evolving technology, and ever increasing competition facilitated by the Internet,

Significant Challenges


coupled with state/federal legislation, have resulted in a difficult and unpredictable operating environment. This has had a dramatic impact on our business model. These converging trends are expected to continue well into the future. The SAA Board of Di-rectors decided therefore to consider the option of contract management and directed an RFP be developed to solicit bids in order to obtain specific information for com-parison and evaluation. Nevertheless, we have to take full advantage of our strengths – convenience, appearance, customer service, and product assortment – in order to increase foot traffic by differentiating ourselves from our internet competitors and mainstream retailers. That means improving existing services where possible, dis-covering relevant opportunities that create value, and developing relationships with our students and faculty.

Contactless Chip Card Conversion – Our planned migration to the new Con-tactless Chip technology, involving the phased replacement of existing magnetic stripe reading devices throughout the campus, was expected to take approximately 2 years. However, this process has been slowed considerably due to a position vacancy in the Computing Center caused by budget cutbacks. We’re hopeful this position will be restored if the crisis abates, or that other IT personnel will be trained to install the necessary building wiring.

Mattioli Recreation Center – Until recently the department’s name and the name of the facility were synonymous because all the services were housed in one central location, the Mattioli Recreation Center. Now, with the opening of the second facility, the name of the department does not accurately describe the programs that are offered or where they may be found on campus. It is also difficult to accurately distinguish between the facility and department when creating documents. Therefore, a new department name needs to be selected, perhaps something along the lines of “Department of Recreational Services” as an example.

Keystone Center – The design of the Keystone Center is well underway and ex-pected to continue throughout the coming academic year. Given the size and scope of the project, it is a lengthy process that involves a great many campus/student orga-nizations, and departments that will be housed within the facility. Participation in an effective and efficient design process that adequately incorporates the views of all constituencies, and also reflects the preferences expressed in the feasibility study, will continue to be challenging and rewarding for the staff of the University Center.

Voter Identification – Pennsylvania’s new Voter ID law provides for the use of college ID cards provided the card has an expiration date. However, ESU does not use an expiration date, and modifications are therefore necessary to accommodate students whom might need to rely on E- Card to vote. Devising a practicable cost-effective solution has been surprisingly challenging, considering the advantages and disadvantages of the various alternatives. We expect the approach selected will be implemented relatively smoothly but I think the potential exists for some unintended consequences given the trade-offs we had to make.

Stony Acres Governance – Stony Acres does not have a current Memo of Under-standing (MOU) with the University, nor has it reorganized its governance structure to address general legal concerns expressed by the University’s lawyer. Just recently, University legal issued a clear and specific opinion regarding the applicability of the State Adverse Interest Act, as well as the State Ethics Act, and the outstanding ques-tion as to whether faculty members sitting on the Board of Directors should continue to have voting rights. As a result, development of new corporate Articles and Bylaws will commence this summer with implementation fall semester. The expired MOU, which has been awaiting legal review, will not be considered until the reorganization is complete.


The co-curricular transcript will enable official documentation of students’ participation and involvement in extra/co-curricular activities.

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Quote taken from “Co-Curricular Transcript Program” on page 3.


SAA Memo of Understanding – The Student Activity Association has an ef-fective MOU with the university but it should be updated to reflect university man-agement’s agreement with the findings of the 2011 “Affiliated Entity Audit” in which a number of operational recommendations were made and implemented. Included among the provisions that need to be amended are agreements relative to the Recre-ation Center, Career Services, and Center Court.

Maintaining Quality Customer Services with Current Room Schedul-ing Software – The current software package, AdAstra, was purchased as part of the migration to Banner. This program is primarily used to look at academic space utilization. Facility reservationists have had continual problems using the program (half of which no longer rely on it) because it is cumbersome, thereby making it dif-ficult to maintain quality customer service.

Graphics Center – There has been a significant shift away from print for many university departments as they rely solely on electronic printing. This has had a sig-nificant impact on the income of the Graphics Center. The volume of work in the Center has not decreased but there has been a shift from departments and student organiza-tions to individual students. Some of the work with individual students has been the result of outreach to professors in the Art and Media Communication departments. It will be important to look at this shift in the consideration of the role of the Graphics Center as a revenue source for the University Center.

Student Fee Collections – The transfer to SAA of student fees collected by the university was extremely challenging and frustrating this year. Apparently, the University Business Office experienced significant difficulties getting substantiating information through the new Banner software, and this prevented our receipt of ex-pected funds in a timely way. It will likely affect the accuracy of auxiliary budgets we submitted for 2012-2013 as well, since we also didn’t have important fee reports on which to base our assumptions. Hopefully this will not be a problem in the coming year.

Small Games of Chance – SAA holds a PA Small Games of Chance license for our student clubs and intercollegiate athletics. There have been major changes to the reporting requirements and laws of PA that govern the licenses. These require-ments are quite burdensome, calling into question the cost effectiveness of current practices. However, discontinuation of this type of fundraising will result in decreased revenues for Athletics, and so the matter is under review.

Co-Curricular Transcript – We need to develop and implement a marketing plan for the transcript program in order to stimulate student participation. It will be important to solicit feedback from students through the Student Leader Roundtables and other sources on the content and format, and to work with appropriate university departments to define the process and procedures for implementation.

Homecoming – Conflicting views and scheduling issues related to the football game and allocation of performance time during the half-time prevented the full par-ticipation of the ESU Marching Band in Homecoming festivities, specifically the pa-rade. The end result was a parade without a musical component. I expect this will not occur in 2012 given a renewed spirit of collaboration between the parties, including assurances the Marching Band will be able to perform their entire halftime show.

Recreation Fields – There are not enough playing fields to support the Recre-ation Leagues (Intramurals) and Club Sport programs, nor is the condition of the pri-mary recreation field adequate for safe practice/competition. Additionally, concerns about our lining of the turf fields may result in new restrictions that further limit our scheduling ability. These circumstances could adversely affect the number of teams

Key Goals for 2011 – 2012


allowed, decrease student participation, and cause considerable dissatisfaction with the program. We are working with Facilities Management to develop a plan and miti-gate the impact, but compromise seems inevitable.

Bookstore/Financial Aid – We are attempting to establish a program, in con-cert with Enrollment Services and the University Business Office, wherein students expecting to receive financial aid in excess of their institutional charges (tuition, fees, room, board etc.), and for whom a refund would otherwise be issued, may request a bookstore account be established for the purchase of required course materials. Certification of excess funds by Enrollment Services and the Business Office would assure payment to the Store. This process has been approved in concept by the par-ties, but it remains to implement a specific policy/procedure. If we are successful, it will be very beneficial to students and also increase the sale of textbooks and required supplies.

Strategic Planning – It’s been a few years since we engaged in a comprehensive strategic planning process. Together with Student Affairs, as part of a university-wide effort, all the SAA departments conducted a methodical analysis of their respective operations to chart future directions and establish specific objectives for improve-ment consistent with the university’s plan. While the university’s strategic goals have not changed, much of the individual departments’ plans have been achieved or have changed. We need to revisit these plans at the departmental level and make adjust-ments if necessary to reflect current conditions.

Key Goals for 2012 – 2013Co-Curricular Transcript – Develop the format and implementation processes for new Co-Curricular Transcript program that officially documents students’ partici-pation and involvement in extra/co-curricular activities. We’ll work with appropriate university departments and solicit feedback from students to establish the proce-dures.

Revise SAA MOU – The MOU will be amended to document agreements with re-spect to SAA’s operation of the Recreation Center, as well as the transfers of funds related to Educational & General (E/G) usage of University Center space for dining services and career resources.

Stony Acres MOU – Stony Acres will work with the university legal counsel to de-velop a new MOU consistent with its reorganization.

Benchmarking Survey – Conduct the Association of College Unions-Internation-al & National Association of Student Personnel Administrators (ACUI/NASPA) Student Union Benchmarking Survey to examine student perspectives on the programs and services within the University Center and compare results from past assessments in order to determine necessary improvements.

Stony Acres’ Anniversary – August 2012 marks the 50th anniversary of Stony Acres. The Program Director, working in concert with the Board, will develop an ap-propriate program and coordinate planning of a celebration in September.

Stony Acres Reorganization – The Articles of Incorporation and Corporate By-laws will be redrawn and implemented to reflect necessary changes in governance structure. This will include recomposing of the Board of Directors.


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E- Card Expiration Dates – Implement the approved voter ID solution, including commencement of printing appropriate expiration dates on all new cards and issu-ance of temporary stickers to current students as needed/requested.

Textbook Adoption Policy – Assist the Provost in the development of a campus wide faculty textbook adoption policy, consistent with the provisions of the Higher Education Opportunity Act (HEOA) and PA Senate Bill 929.

Strategic Planning – Review/update the Departments’ current strategic plans, and reinitiate analyses success factors, trends, and SWOT if necessary to establish appropriate long term goals for each area.

Ticket Sales Accountability – Athletics’ “Agreed upon Procedures” report re-vealed the need to strengthen ticket sales accountability to comply with NCAA regula-tions. We will implement a portable ticket printing system to more easily reconcile the revenues and improve internal controls.

Wellness – Research other colleges/universities as well as businesses to develop a comprehensive member wellness package/proposal in conjunction with ESU Human Resources Management that has the potential to improve employee health/fitness, boost morale, and increase productivity in the workplace.

Club Sports – Develop a proposal, in consultation with the Student Senate, for the formation of an official Club Sport Council to increase advocacy, improve communica-tions between the various organizations, and enhance leadership opportunities.

Appendix Mattioli Recreation Center Department MissionThe mission of the Mattioli Recreation Center is to offer facilities, equipment and services that provide opportunities for physical activity, leadership experience and education in order to promote the lifelong pursuit of recreational activities and healthy lifestyles. Through dedication to excellence and innovation in program-ming, the department embraces inclusiveness and contributes to the physical, so-cial and intellectual development of ESU students. The center strives to accomplish its objectives by:

• Providing a variety of structured and unstructured recreation and fitness op-portunities for exercise, competition, and socialization;

• Designing programs and services based upon national standards and trends to enhance the student experience and celebrate the diversity of students, faculty, staff, and alumni;

• Creating a healthy and welcoming culture that values a fun, friendly, and healthy exercise environment;

• Maintaining and purchasing state of the art equipment to meet the preferences and technological needs of the students;

• Providing employment and volunteer opportunities that promote personal growth, leadership skills, interpersonal relationships, career pursuits and co-curricular learning;

• Designing, maintaining and enhancing indoor and outdoor facilities that sup-

Joseph Akob

Jill Harper

Todd Bowyer

Mattioli Recreation Center

Jill Hill

University Center & Student Activities

University Center & Student Activities

John Robinson

Christopher Bello

Melissa Wolter

Kate Langenberg

Cindy Vojnovic

Appendix

Click on any topic below

ports the ever-changing needs of students and

• Working collaboratively with campus departments to advise student organiza-tions and create programs to complement the academic experience.

Department Staff and Campus Involvement Joseph Akob, Director

University Safety CommitteeHaiti Relief CommitteeExercise Science Undergraduate Advisory CommitteeRecreation Center Advisory Council7 Habits Campus Organizing CommitteeUniversity Strategic Planning Committee

Jill Harper, Associate Director for Fitness and Special EventsStudent Affairs/SAA Professional Development CommitteeUniversity Strategic Planning CommitteeUniversity Wellness CommitteeWarrior Nights Planning CommitteeService Learning Inititative Committee7 Habits Campus Organizing Committee

Todd Bowyer, Assistant Director of the Recreation Center for Leagues and Club SportsFranklin Covey Certified Facilitator

Phillip Carter, Facilities Graduate Assistantship

Brielle Roskom, Fitness Graduate Assistantship

Tony Burton, Leagues Graduate Assistantship

Allison Austin, Athletic Training Graduate Assistantship:

University Center & Student ActivitiesDepartment MissionThe mission of the University Center and Student Activities Program is to facilitate the delivery of a wide variety of recreational, cultural, social and educational pro-grams that enrich students/campus life, and to plan/deliver programs that foster the holistic development of the student. The University Center serves as the com-munity center for all members of the university family--students, faculty, staff, alumni and guests--and delivers a variety of services and facilities and support the operational and programmatic needs of student organizations, campus groups and university departments. In addition, the University Center and Student Activities Program strives to complement the educational mission of the university through student employment and student leadership development. The area strives to ac-complish these objectives in an environment of equality, dignity and respect by:

• Advising student and campus organizations in the conduct of their operations and/or planning and execution of their programs;

• Organizing leadership development and student employment opportunities that promote student personal growth/awareness and enhance the co-curric-ular experience;

• Providing services and resources to campus/student organizations and fac-ulty/staff advisor to increase their effectiveness;

• Supplementing student programming initiatives with activities designed to round-out and complete the schedule of events;

• Encouraging students’ critical thinking through their planning, organizing and



Cindy Morris

Rebecca Roa

Kathy Lehman

Rob Rush

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Appendix ESU Student Activity Association, Inc. Annual Report 2011–2012

promoting of co-curricular activities;

• Cultivating the development of effective interpersonal communication skills and the ability of students to work cooperatively in the achievement of common goals;

• Modeling and facilitating respect, understanding and appreciation of racial, ethnic and cultural diversity;

• Maintaining informal gathering areas for meetings, socializing and study;

• Providing functional meeting locations, program and activity space and sup-port services for student organizations and university departments;

• Administering room reservations, event ticket sales, and graphic design ser-vices for students and non-instructional departments and

• Assisting Student Service Departments housed in the University Center (i.e. Campus Card Services, Bookstore, Food Court, Credit Union, Career Resourc-es, Computing Labs) in fulfilling their facility and operational needs.

Department Staff and Campus InvolvementJohn Robinson Ed. D., Director of the University Center &

Student ActivitiesService Learning Initiative Committee, Events Task Group ChairUniversity Assessment CommitteeLeadership Programs Advisory BoardUniversity Center Advisory BoardUniversity Leadership and University Service Awards Selection Committee, ChairPASSHE Women’s Leadership Institute Selection CommitteeWho’s Who in American Colleges and Universities Selection Committee, ChairCovey 7 Habits TrainerKeystone Center Executive Design Committee

Christopher Bello, Assistant Director of Student ActivitiesFamily Weekend CommitteeCommission on Racial and Ethnic DiversitySECA United Way Committee, SAA Co-ChairHomecoming Planning Committee, ChairMartin Luther King Breakfast Planning Committee

Kyle Duffy, Graduate Assistant for Student Activities (working with the Campus Activities Board)

Danielle Baraydlo, Graduate Student Worker for Student Activities (working with Late Night & Evening Programs)

Melissa Wolter, Assistant Director of Student ActivitiesStudent Affairs/SAA Professional Development CommitteeHomecoming Planning Committee

Renae Blough, Graduate Student Worker for Greek Life

Kate Langenberg, Student Activities Complex ReceptionistUniversity Sustainability Committee

Cindy Vojnovic, Graphics Center SupervisorWebsite Content Managers Group

Stacy Keller, Graduate Student Worker for Graphics Center

Jill Hill, Reservations SupervisorUniversity Center Advisory Board

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Stony Acres

Madeline Constantine

Chuck Constantine

University Store

University Store

Roger L. DeLarco

Charles E. Kagel

Margaret Cereghino

RuthAnn Shaare

Appendix


Stony AcresDepartment MissionThe primary purpose of Stony Acres is to serve as a recreation site and field campus for the students, faculty and staff of East Stroudsburg University in support of the Institution’s educational and service mission. Stony Acres strives to administer facili-ties, programs and services that encourage the pursuit of outdoor recreational activ-ity, promote co-curricular involvement, foster leadership development and provide social opportunities. Stony Acres provides similar opportunities, on a lease basis, for community and business organizations. All constituents are served in an environ-ment of equality, dignity and mutual respect. These objectives are accomplished by:

• Providing meeting/activity space for campus and non-campus organizations;

• Providing Experiential Learning opportunities through challenge course pro-grams designed to meet diverse abilities and needs;

• Collaborating with university student groups and administrative departments;

• Delivering recreational and educational outdoor programming that appeals to individual members of the university community as well as campus groups;

• Providing governance/management opportunities for students through active participation on the Stony Acres Board of Directors;

• Offering “Quest”, an orientation program designed for incoming students to increase personal awareness, set goals for their first year and discover their growth potential; and

• Providing students with opportunities to study organisms in their natural habi-tat.

Department Staff and Campus InvolvementMadeline Constantine, Program Director, Co-Challenge Course

DirectorEarth Day Committee, AdvisorMen’s Ice Hockey Club, AdvisorWomen’s Rugby Club, AdvisorUniversity Sustainability Committee: Recycling Sub Committee andTransportation Sub Committee

Chuck Constantine, Caretaker, Co-Challenge Course DirectorOutings Club, Advisor

University StoreDepartment MissionThe University Store supports the academic and service mission of the university through the sale of textbooks, course materials, general books, supplies, and gen-eral merchandise, as well as other services that meet the needs of students, faculty, staff, alumni, visitors, and friends of ESU. The store is operated on sound business principles and shall generate a financial contribution to the Institution (SAA) in ex-cess of industry standards, while maintaining the highest customer service levels for its customers. This objective is accomplished in an environment of equality, dig-nity, and mutual respect, by:

• Supporting and assisting the faculty with course book options, publisher rela-tions, book department enhancements, information about publishing trends, and other academic pursuits;

• Maintaining a highly motivated and well-trained staff that is sensitive and responsive to the needs of all customers;

• Utilizing state-of-the-art information technologies to facilitate efficient operations;


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• Maintaining a contemporary user-friendly facility that enhances the shopping experience of our customers;

• Collaborating with campus groups and university departments to further their organizational objectives;

• Advocating cultural diversity/awareness through special promotions, displays and product lines and

• Networking with industry organizations and other college stores to remain well- informed about market conditions and emerging trends.

Department Staff and Campus InvolvementRoger L. DeLarco, Director

Survey Coordination TeamBookstore Advisory Board

Charles E. Kagel, Operations Manager

Margaret Cereghino, Fiscal Technician

Rebecca Roa, Fiscal Assistant

RuthAnn Shaare, Fiscal Assistant

Rob Rush, Clerk-Cashier

Kathy Lehman, Book Department ManagerCampus Sustainability Committee – Recycling Sub-committeeBookstore Advisory Board

Cindy Morris, General Merchandise Manager

William Melillo, Shipping and Receiving Clerk

Rick Franzo, Convenience Store SupervisorCampus Sustainability Committee-Transportation Sub-committee

Marissa Phillips, Clerk-Cashier

Janet Brown, Clerk-Cashier

Business ServicesDepartment Mission

The mission of the SAA Business Services Department is to provide accurate, rel-evant, needed, and user-friendly financial information/services in the most efficient and effective manner possible. We strive to achieve this mission by adhering to the highest professional and ethical standards, in an environment of equality, dignity and respect by:

• Safeguarding the assets of clubs, organizations and SAA departments as well as the integrity of all confidential or proprietary information;

• Analyzing and preparing operating statements and budgets;

• Analyzing data to deliver meaningful financial reports and advice to support decision-makers;

• Administering comprehensive employee compensation/benefits programs, including payroll operations;

Business Services

Business Services

Elizabeth BlickPatricia Baylor

Renée Keiper

Jan Dalton

Sharon Wary

William Melillo

Rick Franzo

Marissa Phillips

Janet Brown

Robert R. Smith Sr.

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University Store

Campus Card Services

Appendix


• Facilitating departments’ purchasing needs as well as their hardware and software requirements;

• Fostering student learning/development through their active participation in governance and allocation processes;

• Supporting the use of technology to constantly improve the quality of services;

• Utilizing appropriate risk management strategies and

• Facilitating external auditing/reporting in accordance with Generally Accepted Accounting Principles (GAAP).

Department Staff and Campus InvolvementPatricia Baylor, Director of Business Services

University Properties Inc, Board of DirectorsStudent Activity Association, Board of Directors, Treasurer Student Senate Finance Committee, Advisor

Renée Keiper, Administrative AssistantStudent Affairs/SAA Professional Development Committee

Jan Dalton, Fiscal Technician Welcome to Campus program Leadership training workshops

Sharon Wary, Fiscal AssistantUniversity Sustainability Committee: Recycling Sub Committee

Campus Card ServicesDepartment MissionThe mission of the East Stroudsburg University Campus Card Services is to provide the members of the academic community with a single campus photo identification system that enhances security, facilitates customer service and improves opera-tional efficiency by enabling pre-approved card access to a variety of university ac-tivities/functions. Our mission will be accomplished by:

• Providing students, faculty and staff with an identification card that enhances a safe and secure access environment while on campus;

• Providing students with alternative purchases through our off campus mer-chant program which supports campus community relations through business partnerships;

• Providing efficient, effective and professional service to students, faculty and employees of the university;

• Enhancing and expand technology infrastructure to support the evolving needs of the card program and

• Providing a one card solution to a variety of university systems and services.

Department Staff and Campus InvolvementRobert R. Smith Sr., Director of Campus Card Services

Student Affairs/SAA Professional Development CommitteeKoehler Field House Security Committee

Elizabeth Blick, Customer Service Representative


Fredric Moses, Executive Director

SAA Board of Directors

Madeline Constantine,

Stony Acres Program Director

Renée Keiper, Administrative

Assistant

Pat Baylor, Director Business Services

Roger L. DeLarco, Director University Store

Chuck Constantine, Caretaker

Jan Dalton, Fiscal Technician

Jazmyn Pulley, Assistant Director Student ActivitiesSharon Wary, Fiscal

Assistant

Book Department Clerk

Marissa Phillips & Robert Rush,

Clerk/Cashiers (2)

Kenelle Alarado Shipping & Receiving

Assistant

Kathleen Lehman, Book Department

Manager

Richard Franzo, Convenience Store

Supervisor

Charles E. Kagel, Operations Manager

Janet Brown, Clerk/Cashier

Cindy Vojnovic, Graphics Center Supervisor

Graduate Worker (1) Work Study (3)

Graduate Worker (1)

Work Study (3)Work Study (2)

ESU Student Activity Association Inc. Organizational Chart

Annual Report


Note: This chart reflects current staffing as of 7-15-12

Doreen Tobin, Vice President for Student Affairs

Student Senate

Joe Akob, Director

Recreation Center

Robert R. Smith, Sr. Director Campus

Card Services

Elizabeth Blick, Customer Service

Representative

Todd Bowyer, Assistant Director

Jill Harper, Associate Director

Chris Bello, Assistant Director Student Activities

RuthAnn Shaare, Fiscal Assistant

Rebecca Roa, Fiscal Technician

Cindy Morris, Merchandise Manager

Graduate Assistants (4) Work Study (approx.75)

Graduate Assistant (1)

Graduate Worker (1)

Work Study (10) Building Managers, (4)

Jill Hill, Reservations Supervisor

Kate Langenburg, Receptionist Student

Activities Complex

ESU Student Activity Association Inc. Organizational Chart

John Robinson, Director University Center & Student

Activities

Appendix



EAST

STROUDSBURG UNIVERSITY

Student ActivityAssociation, Inc.

On front cover, the new fitness center located in Hawthorn Suites, opened at the beginning of spring semester.

Above, Student Senate President Richard Hennessy and Vice President Cassandra Emmanuelli at the 2012 Community on the Quad, and other views of this Student Senate sponsored event which brings together the campus and community organizations.

esu student activity association annual report 2011-12

Documents