essets webinar: bridging the communication gap between facilities and asset managers and senior...

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eSSETS Webinar: Bridging the Communication Gap Thursday, April 11th @ 1 pm CDT Paul Roberts CEO of eSSETS [email protected] Web: www.essets.com LinkedIn: www.linkedin.com/company/essets Twitter: www.twitter.com/eSSETS Facebook: www.facebook.com/eSSETS Contributor: Bruce Gabrielle www.speakingppt.com

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In slides shown during a 45-minute webinar, Paul Roberts, CEO of eSSETS, a provider of cloud based asset management software and facilities management software, presents a study in bridging the communication gap that exists between facilities/asset managers and upper management. In facility management applications, he describes techniques to improve your communication skills when making your case, and in the long-run, boost your department’s productivity. In the presentation, Paul outlines the following communication practices: - Grabbing the attention of your CFO, holding it, and presenting numbers in a way that resonates - Tips and tactics on how to sell your plan - How to effectively justify purchasing what you need - Learn how to get on, and stay on, the same page with your CFO - How to help save your company money; communicating the bottom line - Translating technology into business terms; making senior management understand - Tips on competing for maintenance program funding - How to make the case for funds, achieve happiness at work, and improve company success About the Presenter: For 25 years, Paul W. Roberts has been helping organizations with business productivity software solutions including; CCMS software, facility software, and health care asset management software. Prior to founding eSSETS Paul has been an analyst, programmer, support specialist, consultant, project manager, product manager and software company executive. About eSSETS eSSETS is a cloud-based web application for organizing and managing properties, buildings, facilities, vehicles, equipment---basically an asset management program for all physical assets. Where accounting systems generally track only historical costs, eSSETS is for proactive asset management solutions. The CMMS system provides activity tracking for the full lifecycle, from acquisition to final disposition. Activities include such things as service requests, condition-notes, inspections, reminders, vendor invoices, maintenance programs, repairs, overhauls, valuation adjustments, and pictures. eSSETS helps bridge the gap between accounting for assets and asset management systems, by putting vital information in the hands of front-line operations people including; installation manuals, user manuals, diagrams and drawings, maintenance recommendations, and maintenance and repair history. http://www.essets.com/

TRANSCRIPT

Page 1: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

eSSETS

Webinar: Bridging the Communication Gap

Thursday, April 11th @ 1 pm CDTPaul RobertsCEO of [email protected]

Web: www.essets.com

LinkedIn: www.linkedin.com/company/essets

Twitter: www.twitter.com/eSSETS

Facebook: www.facebook.com/eSSETS

Contributor: Bruce Gabriellewww.speakingppt.com

Page 2: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Today’s Take Aways

• Accounting and FM

• Great Game of Business

• 5 Tips for Presenting to Executives

--------------------------------------------------------Bruce Gabrielle

• Training | PowerPoint workshops for business managers, consultants and executives | www.speakingppt.com

• Author | Speaking PowerPoint: the New Language of Business

Page 3: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Are you really going to talk Accounting?

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Birdman Story

“I just love accounting. Accounting is the language of business.”

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Great Game of Business

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About Accounting

• Rules, Principles

• Language

• Keep Score

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Accounting Principles (for FM’s)

• Cost

• Matching

• Objectivity

• Consistency

• Full-disclosure

• Conservatism

• Materiality

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Costs

• Acquisition (Capital) Costs (CAPEX)

• Operating Expenses (OPEX)o Maintenance & Repairs (M&R)

o Energy

• DepreciationeSSETS screen shot

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The Matching Game

• Income Statement (P&L), Cover a Period

• Methods for matching revenues to costso More Art than Science

o See Consistency Principle

• Depreciation is theoretical

Page 10: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Objectivity Principle

• Objective evidence

• Avoid whims, fancies, opinions

(when possible)

• Can be applied to FM data

Page 11: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Consistency Principle

• Comparison of Performanceo Rules, Guidelines consistently applied

• Can be applied to FM Measures!

Page 12: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Full Disclosure Principle

• Financial Reporting should provide clarity

• Clarity vs. Details

• Can be applied to FM role

All the relevant facts that matter!

Page 13: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Conservatism Principle

• Not too hot, not too cold, just right

• Conflict of Views:o Financial/Accounting types

o Marketing, Business Development types

o Where is the CEO?

Page 14: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Materiality Principle

• Be Practical

• Materiality is Relative

• Is the overhaul big enough to be material?

Page 15: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

FM Accounting Summary

• Know the principles

• Apply some to your own scorekeeping

• Don’t confuse expenditure with expense

• Get your staff involved in the scoring game

It’s human nature to want to keep score!

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tips for

presenting to

EXECU

Page 67: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

tips for

presenting to

EXECU

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Summary

• Accounting is the language of business

• Apply the Great Game to FM – Keep Score!

• Presentations Matter

Gather relevant data, keep performance score, get head in the vision, sell your plan for a better world at your company!

Page 70: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

Q & A

• Questions for Paul?

Page 71: eSSETs Webinar: Bridging the Communication Gap Between Facilities and Asset Managers and Senior Management (Thursday, April 11th, 2013)

eSSETS

Questions & AnswersPaul Roberts: [email protected]

Web: www.essets.com

LinkedIn: www.linkedin.com/company/essets

Twitter: www.twitter.com/eSSETS

Facebook: www.facebook.com/eSSETS

Next Steps

Contact Paul to arrange for demonstration of eSSETS cloud-based facilities management software.

Get Bruce Gabrielle’s bookSpeaking PowerPoint: The new language of business www.speakingppt.com/about-the-book