essential legal training for health and social care professionals
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La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRwww.latouchetraining.ie E-mail: [email protected] Tel: 01 8788 255
For more details, contact: Fergal O’Neill01 8788 265 [email protected]
Equipping health and social care professionals with the specialist knowledge and skills to handle difficult situations with confidence
La Touche Training are now offering a wide variety of in-house legal training programmes addressing the specific legal issues, challenges and concerns facing Health and Social Care Professionals. These training programmes meet specific legal training needs and equip health and social care professionals with the knowledge and skills to carry out tasks with confidence. All courses can be tailored to your personal / professional / organisational needs.
Essential Legal Training for Health and Social Care Professionals
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
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Courses
Best Practice in Recording and Report Writing ...................................................................................... 1 Witness Skills for Health and Social Care Professionals ....................................................................... 1 Care of the Vulnerable Adult .................................................................................................................... 2 Consent and Capacity - Safeguarding the Vulnerable Adult ................................................................ 2 Essential Guide to a Coroner’s Inquest .................................................................................................. 2 Healthcare Professionals and the Law ................................................................................................... 3 Healthcare Professionals - Children and the Law ................................................................................. 3 Data Protection for Health and Social Care Professionals ................................................................... 4 Legal Training for Health and Social Care Professionals ...................................................................... 4 Litigation Management Training ............................................................................................................. 5 Medico Legal Presentations ..................................................................................................................... 5 Best Practice in Investigating Serious Incidents in the Health Service ............................................... 6 Expert Witness Training ............................................................................................................................ 6 Advanced Skills in Healthcare Investigation .......................................................................................... 7 Advanced Skills in Employment Investigations and the Application of Disciplinary Procedures ... 7 Best Practice in Complaint Handling for Health and Social Care Professionals ............................... 8
Best Practice in Recording and Report Writing This practical 1-day course allows delegates to look at what is required to create records and reports to professional and evidential standards. It considers the content of reports by considering the source and weight of evidence to be included and learning to distinguish between facts, inference and opinions. Delegates bring a copy of a report from a fictional or completed case, in court ready condition and receive feedback.
Key Learning Points
• The importance of good record keeping• Understand the function of their records• Learn the components of good record keeping• Understand how records are used as evidence in legal proceedings• Learn how to create a report with the assistance of their records• Look at appropriate layout, format and style for their reports• Be able to identify the issues and the facts, and the source and weight of those facts• Develop an objective and critical eye in relation to their report writing.
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
Witness Skills for Health and Social Care Professionals Giving evidence can be a daunting, lonely and intimidating experience for witnesses. A poor performance in the witness box can undermine a witness’s confidence, affect the credibility of their evidence and be detrimental to their case. This 1-day course is relevant for all health and social care professionals who may give evidence in any legal fora including:
• inquest• courtcase• fitness to practise hearing
Key Learning Points
• Understanding how the adversarial / inquisitorial processes work• Considering the procedures, order of events and roles of those involved• Personal preparation• Understanding how to make appropriate use of records and reports• Problems that arise in cross-examination and how to handle them• Who to speak to and what to call them• Learning how to deal with questions encroaching on patient confidentiality or impacting on patients’ best
interests
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“Excellent Course, excellent overview, met all needs”
Sam Coulter-Smith, Master, Rotunda Hospital
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For further information on these courses, please contact Fergal on 01 8788 265 or email [email protected]
Consent and Capacity Safeguarding the Vulnerable AdultThis 1-day course is relevant for all health and social care professionals working with adults with intellectual disabilities, dementia, acquired brain injury or mental health issues Key Learning Points
• The Law on Consent• The National Consent Policy• Capacity: The current legal position• Case law• Assisted Decision-Making (Capacity) Act 2015
Care of the Vulnerable Adult This 1-day course is relevant for all health and social care professionals working with the older person and people with intellectual disabilities
Key Learning Points
• Accountability• Best practice in recording and report writing• The Law on Consent• Capacity (Current position/Assisted Decision- Making Capacity Act 2015)• The National Consent Policy• Wards of Court and the proposed changes• Enduring Powers of Attorney and the proposed changes
Essential Guide to a Coroner’s Inquest A 1-day course relevant to all health and social care professionals who attend and give evidence at inquests
Key Learning Points
• The scope and purpose of the inquest• The Coroner’s investigation, process and procedure at Inquests• How to write an excellent statement/report• Role of the witness• Preparation for giving evidence• Giving confident and clear testimony
“Thorough overview of all issues concerning medical practice. Very helpful insight into correct procedure and practice. ”
Dr. Jennifer CarrollConsultant Physician, Cork University Hospital
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La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
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La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
Healthcare Records on Trial The concept of accountability is one which is familiar to all health and social care professionals. Each individual is answerable and can be called to account for their professional conduct. All health and social care professionals produce records in the course of their work which are regularly relied on as evidence in legal cases. All too often they fall short of required professional and evidential standards when examined in courts, at inquests, tribunals and professional committees. This may have serious consequences. This 1-day course is relevant for all healthcare professionals who keep healthcare records.
Key Learning Points
• Accountability• Negligence• Deficiencies and Guidelines for Record Keeping• Witness Preparation• Giving confident and clear evidence• Professional Regulation• Recent Case Law
Health and Social Care Professionals - Children and the Law A highly practical 1-day course relevant for all health and social care professionals working with clients / patients under the age of 18.
Key Learning Points
• Accountability• Best Practice in Recording and Report Writing• Consent and the Child - National Consent Policy• Children’s First Guidelines• National Vetting Bureau (Children and Vulnerable Persons) Act 2012• Capacity – The current legal position and legislation • The Assisted Decision-Making (Capacity) Act 2015• Witness preparation and giving evidence in Courts, Inquests, Professional Conduct Hearings
2La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
“Superb. Excellent.”
Keith GaynorClinical PsychologistSt John of God Hospital
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For further information on these courses, please contact Fergal on 01 8788 265 or email [email protected]
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Legal Training for Health and Social Care Professionals Taking place over 1 or 2 days, this bespoke legal training training programme covers relevant legislation, case studies, policies / guidelines and their practical application affecting health and social care professionals in a specific profession/department or organisation.
Key Learning Points
• Accountability for Health and Social Care Professionals (including Professional Regulation and CORU)
• Negligence and Duty of Care• Recent Irish cases and their consequences• Record Keeping• Information Governance• Data Protection• Freedom of Information• Consent• Capacity – The current legal position and the legislation The Assisted Decision Making (Capacity) Act 2015• Best Practice in Report Writing• Witness preparation and giving evidence in Courts, Inquests, Professional Conduct Hearings
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
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Data Protection for Health and Social Care Professionals The confidentiality of patient records is central to the ethical tradition of health and social care and is in line with the requirements of the Data Protection Acts. Given the immense sensitivity of medical records, it is imperative that professionals in this sector are clear about their use of patient data. This highly practical 1-day course is essential for those accessing, maintaining or creating medical records. Key Learning Points
• Data Protection and Freedom of Information – similarities and differences• Access to records – Data Protection/Freedom of Information/Routine and Administrative Access• Disclosure – particularly to third parties• Data controllers/data processors - medical staff in private and public practice• Restrictions on rights of access to documents• Patient privacy• Consent in the context of Data Protection legislation• Records management• Use of mobile telephones• Encryption and protection of documents• Retention of records • The use of case studies specifically related to the medical setting.
“Course was excellent. All very relevant, very well delivered, I would recommend it highly. Trainer was excellent very constructive and informative. I was engaged throughout.” Neal CookNurseCarmoney Care, Curragh Lawn Nursing Home
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Litigation Management Training A 1-day intensive training programme for any private or public sector professional involved in handling civil or criminal cases in the courts, Rights Commissioner cases, Employment Appeals Tribunal and Equality Tribunal Cases.
Key Learning Points
• How the adversarial system works• Our Court system• Civil and criminal procedure• The procedural changes in personal injuries • Litigation• Analysis of different types of pleadings• Interim applications• Discovery• Costs• How best to deal with your legal team
Medico-Legal Presentations Experienced solicitors and trainers working with the health sector give presentations on the health and social care issues with legal implications. Presentations can be hour-long, half-day or full-day presentations and can be on a range of medico-legal topics including: • An introduction to the legal system• Courtroom skills• Expert evidence• Recording and report writing• Professional regulation• Fitness to practise• Coroners court• Consent and capacity• Privacy and data protection
“Very useful and worthwhile experience. It provided me with a useful tool in investigating accidents or incidents or allegations.”
Mary Power, Client Services Manager,Sunbeam House Services
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
“Expert knowledge and experience shared skillfully.”
Laura Wheatley-Smith, Physiotherapist, Armstrong Health
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For further information on these courses, please contact Fergal on 01 8788 265 or email [email protected]
Expert Witness Training This three-day course comprises of Excellence in Report Writing, Courtroom Skills and Cross-Examination Skills training. It is relevant for anyone called to give evidence in a range of legal fora including, fitness to practise inquiries, tribunals and court.
Key Learning Points
• Produce court-compliant reports and statements• Give confident effective oral evidence• Understand the law and your duties to the court• Establish clear t&c’s with instructing lawyers• Experience realistic cross-examination• Enhance your evidence giving skills • increase your confidence as an expert witness
Best Practice in Investigating Serious Incidents in the Health Service This one-day course is designed to give practical guidance on best practice in relation to investigating and reviewing serious incidents within the health service. Relevant for all health and social care professionals involved in carrying out investigations and reviews.
Key Learning Points
• Understanding the requirement to carry out an investigation – The organisations requirement in relation to specific events; Open Disclosure; Organisational learning
• Roles and responsibilities in carrying out an investigation• Accountabilit• Importance of addressing specific issues in terms of reference• Conducting proper interviews and keeping proper notes• Weighing up the evidence so as to comply with legal requirements• Writing up a professional report on your findings • Ensuring all issues are addressed and proper language and layout is used• Experiential role-plays for interviews (optional)• Excellence in writing reports• Giving effective evidence
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“Excellent. Every Healthcare Professional needs this course!”
Miranda Vincins, Clinical Psychologist, The Centre for Insight and Awareness
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
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For further information on these courses, please contact Fergal on 01 8788 265 or email [email protected]
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Essential Legal Training for Local Authority Staff
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRwww.latouchetraining.ie E-mail: [email protected] Tel: 01 8788 255
Advanced Skills in Employment Investigations and the Application of Disciplinary Procedures Investigations involving employees have legal implications for both employees and employers. Key legal principles must be adhered to. This 2-day course is designed to give practical guidance on best practice in relation to employment and disciplinary investigations.
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
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“It was a great course. It has prompted us to improve our documentation and record writing and illustrated to us the importance of clear, simple Nurse reporting”
Valerie Ryan, Assistant Director of Nursing, Curragh Lawn Nursing Home
Advanced Skills in Healthcare Investigation Relevant for any inspector involved in inspection of healthcare facilities. This training ensures that delegates carry out their investigations in a professional manner and are able to obtain and secure evidence in compliance with the law and be able to present and stand over it in court. This course can be run between 1 and 4 days depending on the content wished to be covered.
Key Learning Points
• Law, evidence and procedure• Best Practice in investigating interviewing• Investigative interviewing role play• Excellence in recording and statement writing• Excellence in writing reports• Giving effective evidence
Key Learning Points
• Update practical understanding of essential employment law• Understand employment law procedures in context• Understand the importance of a grievance procedure framework
and how to apply “best practice” procedures• Understand the principles of “natural and constitutional” justice• Best practice in interviewing, report writing and cautioning • Learn to weigh up the evidence, complying with legal requirements• Experience role-plays where the procedures in a disciplinary
hearing and/or legal hearing are experienced first hand
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For further information on these courses, please contact Fergal on 01 8788 265 or email [email protected]
Best Practice in Complaint Handling for Health and Social Care Professionals A 1-day course designed specifically for health and social care staff who are required to investigate and manage complaints. The course distils the knowledge, competencies and skills required to handle complaints in accordance with best practice principles. Key Learning Points
• Understanding the implications of your complaints policy in practice
• Responding to complaints• Identifying what initial steps to take - who to talk
to, what to document• Interviewing key staff members - do’s and don’ts• Questioning skills• Handling people’s emotional responses to
complaints• Effective preparation for meetings• Facilitation & negotiation skills• How to handle the presence of lawyers at meetings• How to handle the unexpected• Effectively minuting the meeting• The legal environment• How a legal claim is brought• Time frames for bringing a legal claim• Implications of the Freedom of Information Act
All courses can be tailored to address specific organisational / departmental or discipline specific issues.
All training is delivered by qualified lawyers who are highly experienced training those in health and social care setting.
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7 8La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
“Well directed, very informative. Challenging as needed!”
Grainne KellyPsychologistTusla
For further information on these courses, please contact Fergal on 01 8788 265 or email [email protected]
Why attend our training?These training programmes instils in the delegates the knowledge and skills to think on their feet and respond to any situation confidently and in compliance with relevant legislation. It is an investment for both the professional and their organisation. The training will create best practice standards among professionals and will ultimately save time and money and help in the prevention of serious issues and legal claims as a result. All courses can be tailored to your departments needs in terms of content, budget and duration.
About La Touche TrainingLa Touche Training is Ireland’s leading legal training company. We provide practical legal training courses for professionals whose role involves interaction with the legal system. Since 1995 90,000 delegates have been through our programmes Our course designers and team of lawyers have unparalleled experience in providing high quality training that is tailored to your exact requirements.
Course LogisticsLa Touche Training regularly delivers these in-house training courses for health and social care organisations throughout the country. Training can be run at a time, date and venue suitable to you and is the perfect option for training a large number of staff cost-effectively.
Clients include:All HSE AreasAll Government DepartmentsBeaumont HospitalCentral Mental HospitalCherry Orchard HospitalChildren’s University HospitalClonskeagh HospitalCork University HospitalGalway University HospitalKerry General HospitalMater Misericordiae University HospitalMerlin Park HospitalMidland Regional HospitalNational Rehabilitation HospitalOur Lady of Lourdes Hospital DroghedaSt. James’s HospitalSt. John of God HospitalierSt. Vincent’s HospitalAON Healthcare Risk ServicesBrothers of CharityCentre for Nurse EducationDepartment of HealthIrish Association of Social WorkersIrish College of General PractitionersIrish Nurses OrganisationIrish Prison ServiceMental Health CommissionNational Association of GP TraineesPsychiatric Nurses AssociationThe Eronomics SocietyThe Health and Safety AuthoritySt. Vincent’s Hospital
For further information on any of these courses, or to discuss legal isssues or concerns relevant to your area of health or social care work please contact Fergal on 01 8788 265 or email [email protected]
La Touche TrainingSuite 329, The Capel Building, Mary’s Abbey, Dublin D07 V4HRTel: 01 8788 255 [email protected] www.latouchetraining.ie
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“Enjoyable, educational and beneficial to professional development”
Anne MaherDirector of NursingMowlam Healthcare
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