essential facilitation skills
DESCRIPTION
PowerPoint presentation for a training on facilitation skills.TRANSCRIPT
Desired Outcomes
Understand how to apply The 6 P’s when facilitating meetings.
Gain tips and techniques for handling difficult situations in meetings.
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
Agenda
I. Welcome / Overview / Introductions
II. Essential Preparation Skills
III.Essential Meeting Management Skills
IV. Closing / Evaluation
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
Group Agreements
1. Listen before responding2. Take turns speaking3. Stretch your comfort zone4. Start and end on time5. Keep an open mind6. Value different opinions and ideas7. “Say your piece” in the room8. Turn phones/pagers to silent or vibrate
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
Introductions
NameOrganizationCurrently facilitating meetings?Beginner / Intermediate / Advanced
facilitator?
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
Facilitation Is…
Helping groups work together effectively and accomplish
their desired results.
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
The 6 P’s of Facilitation
1. Plan Purpose, Desired Outcomes, Participants,
Agenda, Potential Challenges
2. Prepare Handouts, Discussion Openers and Closers
3. Practice Transitions, Discussion Questions, Difficult
Situations
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
Exercise: Planning for a Meeting
Think about an upcoming meeting that you will (or could) be facilitating and write down answers to items:
#1 (Meeting Purpose)
#2 (Desired Outcomes)
#4 (Meeting Participants)
#5 (Building the Agenda)
#6 – last bullet (Potential Challenges)
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
The 6 P’s of Facilitation
4. Promote Effective meeting culture
5. Present Context, Clarify, Review, Discuss, Decide
6. Produce Meeting Minutes, Follow Up
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
Helpful Meeting Behaviors
Builder Initiator
Clarifier Opinion Giver
Compromiser Opinion Seeker
Encourager Summarizer
Gatekeeper Tension Reliever
Harmonizer Tester
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
“Difficult” Meeting Behaviors
Agenda Jumper Eager Beaver
Aggressor Entertainer
Blocker Nay-Sayer
Competitor Self-Discloser
Devilish Advocate Spotlight Seeker
Dominator Withdrawer
© Optimal Solutions Consulting, 2010 www.opti-solutions.com
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© Optimal Solutions Consulting, 2010 www.opti-solutions.com