esp materials

7/23/2019 ESP Materials

1/19

1 English for the Employees of Bakpia Pathuk 25 Jaya

UNIT 1

GOOD MORNING

The first thing you must do when a customer come to your shop

is greet them. Do you know how to do it well? In this unit, you will

learn how to greet your customer well through challenging tasks.


2/19


Task 1

Shopkeeper : (1)______________, Sir. Welcome to Bakpia Pathok 25 Jaya.

Customer : Good morning.

Shopkeeper : (2)______________?

Customer : I want to buy bakpia, please.

Shopkeeper :Oh sure. Ill show you our best product. What flavor do you want? We have

green bean, pineapple, chocolate, cheese anddurian.

Customer : Great! Give me two boxes of cheese bakpia, please.(3)______________?

Shopkeeper : Surely, for all it costs Rp 44.000,00.

Here is your bakpia.(4)______________ for coming.

Customer : OK, thanks.

Shopkeeper : (5)_____________________.

Customer : See you.

Listen to the dialogue between a shopkeeper and a customer. Then, complete the dialogue

with the suitable expressions in the box based on the dialogue that you heard.

Dengarkan percakapan antara seorang penjaga toko dan pembeli. Kemudian, lengkapi

dialog tersebut dengan ekspresi yang tepat di dalam kotak berdasarkan dialog yang anda

dengar.

Thank you

See you next time

Good morningCan I help you

How much is it


3/19


Task 2

Task 3

GREETINGS RESPONSES

Good morning Good afternoon Good evening Welcome to our shop

Good morning Good afternoon Good evening Thank you

LEAVE TAKINGS RESPONSES

Good bye See you Thank you for coming

Good bye See you too You are welcome

Here are some expressions that you can use to greet your customer. Circle the greeting

expressions and underline the leave taking expressions.

Berikut ini adalah beberapa ekspresi yang dapat anda gunakan untuk menyapa pembeli.

Lingkari ekspresi greetingdan garis bawahi ekspresi leave taking.

Good afternoon Good bye

Good evening Good morning

See you. Thank you for your coming.

Welcome to our shop

Here are greeting and leave taking expressions that you can use. Listen to your teacher

and repeat after him/her.

Berikut ini adalah ekspresi greetingdan leave takingyang dapat anda gunakan.

Dengarkan gurumu, dan ulangi setelahnya.


4/19


Task 4

1. Customer : __________________________ .Shopkeeper : Good afternoon. ________________________ . Can I help you?

Customer : I want a box of original bakpia, please.

Shopkeeper : Here it is. ____________________ .

Customer : you are welcome.

Shopkeeper : ________________________ .

Customer : See you too.

2. Shopkeeper : _________________________ . Welcome to our shop. Can I help you.Visitor : I want to buy bakpia, but can I see the process of making it?

Shopkeeper : Sure, Ill show you the kitchen.

3. Visitor : ____________________ for explaining.Baker : you are welcome. ________________________.

Visitor : ______________________ .

Baker : Good bye. Please come again next time.

Task 5

English Indonesian

1. baker /be.kr /2. buy /ba/3. customer /ks.t.mr/4. greet /gri:t/

1. pembuat roti

2.

3.

4.

Complete the following dialogues with greeting and leave taking expressions that you have

learned.

Lengkapi dialog-dialog di bawah ini dengan ekspresi greetingdan leave takingyang sudah

anda pelajari.

Listen to your teacher and repeat after him/her. After that, find the Indonesian meaning

of the following words. Look at the example.

Dengarkan gurumu dan ulangi setelahnya. Setelah itu, carilah arti kata-kata di bawah ini.

Lihatlah contohnya.


5/19


5. kitchen /kt.n/6. serve /sv/7. shop /p/8. shopkeeper/pki.pr/9. visitor /vz..tr/10.welcome /wel.km/

5.

6.

7.

8.

9.

10.

Task 5

Task 6

Secara berpasangan, pelajari dialog-dialog di Task 4 sekali lagi, kemudian praktikkan.

In pairs, study the dialogues in Task 4 once again, and then practice them.

In pairs, make a short dialogue using greeting and leave taking expressions based on the

clues that you have in your cards, and then practice it.

Secara berpasangan, buatlah sebuah dialog pendek menggunakan ekspresi greetingdan

leave takingberdasarkan petunjuk dalam kartu anda, kemudian praktikkan dialog

tersebut.

You are a shopkeeper that get

a foriegn customer. She wants

to buy bakpia. Serve her well.

Anda adalah seorang penjaga

toko yang mendapat seorangpembeli asing dari luar negeri.

Dia ingin membeli bakpia.

Layani dia dengan baik.

You are a foreign customer

that want to buy bakpia. Let

the shopkeeper serve you well.

Anda adalah seorang pembeli

asing yang ingin membelibakpia. Biarkan penjaga toko

melayani anda dengan baik.


6/19


UNIT 2

CAN I HELP YOU?

As a good shopkeeper, you must serve your customers well. Do

you know how to serve your customer in English? In this unit, you will

learn how to serve your customer well through challenging tasks.


7/19


Task 1

Shopkeeper : Welcome to our shop. 1)______________________________?

Customer : I want to get some bakpia.

Shopkeeper : We have many flavors of bakpia, there are green bean, pineapple, chocolate,

cheese, durian, and pineapple flavors. 2) ______________________________?

Customer : What is the original one?

Shopkeeper : Thats green bean flavor bakpia.

Customer : That sounds good. What is the most popular bakpia?

Shopkeeper : all of them are popular, but I think chocolate one is the best.

Customer : OK. Ill take three boxes of chocolate bakpia then.

Shopkeeper : Here you are.3) ______________________________?

Customer : No, thanks.

Shopkeeper : All right. 4)______________________________ Rp 66.000.

Customer : Here it is.

Shopkeeper : 5)__________________________________?

Customer : No, Thank you.

Shopkeeper : Youre welcome. Thankyou for coming.

Customer : Sure. Bye.

Listen to a dialogue between a shopkeeper and a customer. Then, complete the dialogue

with the suitable expressions in the box based on the dialogue that you heard.

Dengarkan sebuah dialog antara seorang penjaga toko dan pembeli. Kemudian, lengkapi

dialog tersebut dengan ekspresi yang tepat di dalam kotak berdasarkan dialog yang anda

dengar.


8/19


Task 2

EXPRESSIONS FUNCTIONS

Can I help you? May I help you?

Offering help

Which one do you want? Would you like anything else? Is there anything else you want? Would you like a receipt? Do you want a receipt?

Asking

It costs ... The total is ...

Informing price

Task 3

1. A: ____________________________

Here are some expressions that you can use to serve your customer. Listen to your teacher

and repeat after him/her.

Berikut ini adalah beberapa ekspresi yang dapat anda gunakan untuk melayani .Dengarkan gurumu, dan ulangi setelahnya.

Complete the following dialogues with the expressions that you have learned in Task 2.

Lengkapi dialog-dialog di bawah ini dengan ekspresi yang sudah anda pelajari di Task 2.

The total is going to be

Which one do you want to buy Would you like anything else

Can I help you Do you want a receipt


9/19


B: I want to buy some boxes of bakpia.

2. A: _____________________________B: Those cookies look delicious too, I want some.

3. A: _____________________________B: OK. Can I use my credit card to pay?

4. A: _____________________________B: Yes, please. I need the receipt.

Task 4

Task 5

English Indonesian

1. cheese [ti:z]2. chocolate [tklt]3. cost [k:st]4. durian [djurin]5. flavor [fleiv(r)]6. green bean [gri:n bi:n]

1. keju

2.

3.

4.

5.

6.

Circle the flavors that are provided by Bakpia 25 Jaya.

Lingkari rasa-rasa yang disediakan oleh Bakpia 25 Jaya.

chocolate durian watermelon

green bean cheese apple

pineapple strawberry orange

Read aloud the following words and find the Indonesian meaning of them. Look at the

example.

Bacalah dengan lantang kata-kata di bawah ini dan carilah artinya. Lihatlah contohnya.


10/19


7. pineapple [pan.pl]8. receipt [risi:t]

7.

8.

Task 6

Match each kind of Bakpia with the price. Look at the example.

Cocokkan tiap jenis Bakpia dengan harga yang sesuai. Lihatlah contohnya.

Green bean bakpia

Chocolate bakpia

Cheese bakpia

Durian bakpia

Big

Small

Big

Small

Big

Small

Big

Small

Big

Pineapple Bakpia

Small

Fifteen thousands rupiah

Seventeen thousands and

five hundreds rupiah

Twenty thousands rupiah

Twenty two thousandsrupiah


11/19


Task 7

In pairs, make a short dialogue using the expressions that you have learned based on the

clues that you have in your cards, and then practice it.

Secara berpasangan, buatlah sebuah dialog pendek menggunakan ekspresi yang telah

anda pelajari berdasarkan petunjuk dalam kartu anda, kemudian praktikkan dialog

tersebut.

You are a shopkeeper that get

a foriegn customer. She wants

to buy bakpia and asks some

questions. Answer her

questions and serve her well.

Anda adalah seorang penjaga

toko yang mendapat seorang

pembeli asing dari luar negeri.

Dia ingin membeli bakpia dan

menanyakan beberapa hal.Jawablah pertanyaannya dan

layani dia dengan baik.

You are a foreign customer

that want to buy bakpia. Ask

the types of flavor and the

price, and let the shopkeeper

serve you well.

Anda adalah seorang pembeli

asing yang ingin membeli

bakpia. Tanyakan jenis rasa

dan harga bakpia dan biarkan

penjaga toko melayani andadengan baik.


12/19


UNIT 3

HOW TO MAKE BAKPIA

There are many foreign visitors who want to know the

procedure of making bakpia. Can you explain it in English? In thisunit, you will learn how to explain the procedure of making bakpia

through challenging tasks.


13/19


Task 1

Below are the ingredients that you need to make bakpia. Match each with the name.

Di bawah ini adalah bahan-bahan yang anda butuhkan untuk membuat bakpia.

Cocokkan bahan-bahan tersebut dengan nama yang sesuai.

1 2 3

4 5 6

7

10 11

8

12

9


14/19


Task 2

9. brown sugar [bran g(r)]10.coconut milk [k.k.n t mlk]11. flour [flau(r)]12.margarine [m:dri:n]13.pandan leaf [pandan li:f]14.salt [slt]15.sugar [g(r)]

vegetable oil pineapple pandan leaf

chocolate

flour

margarine water

coconut milkgreen bean

salt

cheesebrown sugar

durian sugar

13 14

Study the following words. Then listen to your teacher and repeat after him/her.

Pelajari kata-kata di bawah ini. Kemudian dengarkan gurumu dan ulangi setelahnya.


15/19


16.vegetable oil [ved.tbl l]17.water [wt(r)]18.basin [be.sn]19.plastic gloves [plstik glvs]20.mixer [miks(r)]21.oven [vn]

Task 3

Below are the equipments that you need to make bakpia. Match each with the name.

Di bawah ini adalah peralatan yang anda butuhkan untuk membuat bakpia. Cocokkan

peralatan tersebut dengan nama yang sesuai.

1 2

3 4

oven

basin plastic gloves

mixer


16/19


Task 4

English Indonesian

1. bake /bek/2. cook /kk/3. flat /flt/4. fold /fld/5. heat /hit/6. make /mek/7. pour /pr/8. put /pt/9. soak /sk/10.steam /stim/11.stir /str/12. take /tek/

a. adukb. ambilc. buatd. kukuse. lipatf. masakg. masukkanh. panaskani. panggangj. ratakank. rendaml. tuang

Task 5

English Indonesian

1. first2. next3. then4.

after that

5. last

a. pertamab. selanjutnyac. kemudiand.

setelah itu

e. terakhir

Below are some verbs that you use to explain how to make bakpia. Match each with the

Indonesian.

Di bawah ini adalah kata kerja yang anda gunakan untuk menjelaskan cara membuat

bakpia. Cocokkan kata kerja tersebut dengan Bahasa Indonesianya.

Below are some conjunctions and adverbial sequences that you need to explain how to

make bakpia. Match each with the Indonesian.

Di bawah ini adalah kata penghubung dan keterangan urutan yang anda butuhkan untuk

menjelaskan cara membuat bakpia. Cocokkan kata kerja tersebut dengan Bahasa


17/19


Task 6

How to Make Bakpia Pathuk

Bakpia skin ingredients:

250 gram flour 100 ml (1)___________ 2 spoons sugar 1/2 teaspoon salt 200 ml (2)___________

Bakpia layer ingredients:

65 gram (3)___________ 25 ml vegetable oil 1/2 spoon (4)___________

Bakpia content ingredients:

100 gram peeled green bean 150 ml (5)___________ milk 1/8 teaspoon salt 1 pandan leaf 25 gram sugar 50 gram (6)___________ sugar 1 spoon vegetable oil

Equipments:

basin (7)___________ plastic gloves

Listen the explanation of how to make bakpia. Then, complete missing words based on the

explanation that you hear.

Dengarkan penjelasan tentang cara membuat bakpia. Kemudian, lengkapi kata yang

hilang berdasarkan penjelasan yang anda dengar.


18/19


ovenSteps:

1. To make the content of bakpia: (8)___________, steam the peeled green beans for about 20 minutes until the bean

swell up.

Then, put sugar, brown sugar, salt, coconut milk and pandan leaf. Cook until it iscurdled. Put the vegetable oil then switch off the stove.

Stir the dough and wait until it is cold. (9)___________ small balls from the dough.

2. To make the layer of bakpia (10)___________ all of the layer ingredients.

3. To make the skin of bakpia

First, heat the water. (11)___________, put the sugar and stir it. After that, put flour and salt in a basin, and then (12)___________ the sugar liquid.

Stir it with your hand.

While pouring the vegetable oil, stir the dough until it is curdle.4. To make the bakpia:

(13)___________ the skin dough for about 10 gram and make it flat. Then, take a little bit of the layer dough and flat it on the top of the skin dough. Fold the dough and make it a ball. Next, (14)___________ the ball dough in the vegetable oil for about 15 minutes. Take it out, and flat it. After that, put the content and make it a flat ball. The (15)___________, bake the dough in an oven with 200 degree temperature for

about 15-20 minutes.


19/19


Task 7

Pelajari cara membuat bakpia di Task 6 sekali lagi. Kemudian, praktikkan secara

berpasangan.

Study the explanation of how to make bakpia in Task 6 once again. Then, practice it in

pairs.

esp materials

Documents