es_gdp_business_consulting.xlsx
TRANSCRIPT
Graduate Program follows ES Graduate & Early Career Development Framework
How to use the Graduate Development Plan
"Cover" and ''Timeline'' Sheet
"Onboarding" Sheet
"Professional Skills Assessment and Results" Sheet
"Professional Skills Learning Solutions" Sheet
"Role-Specific Learning Solutions" Sheet
"Workday" sheet
Document Storage
Graduate Program follows ES Graduate & Early Career Development Framework
How to use the Graduate Development Plan
"Cover" and ''Timeline'' Sheet
> You can personalise the Graduate Development Plan by adding a picture> Enter the planned dates for the applicable meetings (change if actual meeting date is different)
> Once the meeting is completed put "Yes" in the fields in columns N and column O.
"Onboarding" Sheet > This sheet lists key onboarding learning courses and development activities that must be completed during the first month.
"Professional Skills Assessment and Results" Sheet
> Fill in the relevant names, start and planned program end dates to personalise the Graduate Development Plan (where applicable)
> Kindly note that it is expected that you and your Manager conduct short Development and Progress Review Meetings every 3 months. The purpose of these meetings is to review the development activities, completion progress and review task performance. During the 6-monthly Overall Performance Review sessions it is expected for you to review and update the goals set in Workday. For more details see the guidelines in sheet "Workday".
> There are 10 Business and Professional Skills, which every employee need to master in order to be able to successfully operate in a contemporary business world. Use the Assessment to identify your strengths and areas for development in Professional Competencies. > Once you have completed the Employee column of the Assessment, you will see your results. Meet with your Manager to review your Results, to receive feedback and discuss your Development Plan.
"Professional Skills Learning Solutions" Sheet
> Complete the Assessment, and review your Results with you manager before creating your personal Development Plan.
"Role-Specific Learning Solutions" Sheet > In the sheet are listed training which are specially selected for the Career Track.
"Workday" sheet
Document Storage The Graduate Development Plan should be regularly updated by the Graduate prior or during the meetings with the Manager.
> Competency –based education is most effective because it enables graduates and early career employees to focus on the skills and behaviors that are critical for being successful in a corporate environment. The ES Graduate & Early Career Professional Curriculum lists the paths and courses for developing key professional competencies.
> Read the instructions how to create your Learning Plan. And remember some of the embedded deep links might not work, therefore use the url to the ES Graduate & Early Career Curriculum in Grow@hp. The curriculum consists of 10 learning paths corresponding to the 10 professional skills.
> In this sheet guidelines are provided about the performance activities that have to be conducted and systems that have to be used.> The performance management process has a high importance for your future professional and career development. Together with your Manager you should ensure that all performance related activities are completed within the expected timelines.
In alignment with existing data privacy requirements we recommend the Graduate Development Plan to be stored locally in Graduate's and/or Manager's computer.
Graduate Program
For:
<Graduates Name>
Manager
<Managers Name>
Immediate Supervisor (if different than the manager)
< Immediate Supervisor's Name >
Planned Start Date (MM/YY)
Planned Graduation Date* (MM/YY)
A record of your development plans, development achievements and performance
during your HP Graduate Program
Graduate Program
Insert Photo Here
Immediate Supervisor (if different than the manager)
Timeline
Activity Date
Kickoff meeting
Annual Review Session (12 m)
Graduation Details
Development and Performance Progress Meeting (3m)
Development and Performance Progress Meeting (6m)
Overall Performance Review Session (6m)
Development and Performance Progress Meeting (9m)
Development and Performance Progress Meeting (12m)
Development and Performance Progress Meeting (15m)
Development and Performance Progress Meeting (18m)
Overall Performance Review Session (18m)
Development and Performance Progress Meeting (21m)
Development and Performance Progress Meeting (24m)
Annual Review Session (24m, if applicable)
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Mark Complete: Staff
Manager/Immediate Supervisor
Mark Complete:
Graduate
Career Track: Business Consulting
Development Area
Hewlett Packard Onboarding
HP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your Company
HP Company Onboarding: Know Your Company
HP Company Onboarding: Know Your CompanyHP Company Onboarding: Know your business HP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know Your CompanyHP Company Onboarding: Know your business HP Company Onboarding: Know your business HP Company Onboarding: Know your business HP Company Onboarding: Know your business
HP Company Onboarding
MS OFFICE
HP Company Onboarding: Know your business HP Company Onboarding: Know your business HP Company Onboarding: Know your business Project&Program Management Career track
Project&Program Management Career track
Career Track: Business Consulting
Training Name/Link
Hewlett Packard Onboarding
Graduate New Employee Onboarding
Day 1 Activities
Week 1 Activities
Week 1 Learning
Enterprise Services Onboarding site
Navigating the HP Portal - Course ID 00104405
Navigating Virtual Rooms - Participant Course ID 00116043
Navigating the Global and Virtual Workplace - Course ID 00109577
Navigating Social Networks - Course ID 00116047
Building Your Career at Hp - Course ID 00760571
Standards of Business Conduct Training - Course ID 00089119
Global Trade Export Awareness - Course ID 14860
Global Trade - Customs Awareness - Course ID 14861
Cyber Security Phishing Awareness - Course ID 00679396
Customer Experience & NPS All-Employee Course
Welcome to HP Enterprise Services - Course ID: 00112960
Welcome to Infrastructure Technology Outsourcing (ITO) - Course ID 00209538
HPU ES Onboarding
HP Enterprise Services Introduction to Quality - Course ID 00097822
Register to SkillPort Project Management Knowledge centre
Enroll in Mentoring & Coaching Programme
Close any gaps in MS 2010 (Excel, Word, Powerpoint)
Enterprise Services Strategy
ES Market and Competitive Intelligence Center
What We Sell - HP Portfolio
Review PPM AcademyReview Project Management Knowledge Center/ select Learning Roadmaps
Career Track: Business Consulting
Additional Information Course ID Duration Hrs Priority 1 Month
56.12
24 Mandatory x
8 Mandatory x
3 Mandatory x
6.5 Mandatory x
1 Mandatory x
WBT 00104405 0.30 Optional x
WBT 00116043 0.30 Optional x
WBT 00109577 0.30 Optional x
WBT 00116047 0.30 Optional x
WBT 00760571 0.50 Optional x
WBT 00089119 1 Mandatory x
WBT 14860 1 Mandatory x
WBT 14861 1 Mandatory x
WBT 00679396 0.17 Mandatory x
WBT 00871322 0.25 Mandatory x
WBT 00112960 1 Optional
WBT 00209538 1 Optional
Webpage N/A 1 Optional x
WBT 00097822 1 Optional x
You will be invited to this training. Training hours will depend on format of training. 3 Days - 24 hours - Kickstart - 80 hours - and Virtual Training - 20 hoursComplete Day 1 activities listed in the page
Review Week1 Checklist and complete the activities;Review the available dates for the next Welcome call and book your attendance. Review and complete the activities listed in Week 1 Learning:Who we are;How we work;Make it matterReview and bookmark the website in your favorites
Webpage N/A 1 Optional x
Webpage N/A 1 Optional x
Webpage N/A 1 Optional x
N/A 0.50 Optional x
N/A 0.50 Optional x
N/A 0.50 Optional xOptional x
Project management knowledge centre
http://ent172.sharepoint.hp.com/teams/enterpriseservicesemeappm/ppmmentoring/default.aspx
Learning Roadmap - New to Project ManagementGrow@HP or Skillport
Career Track: Business Consulting
2 - 10 Months
10 - 24 Months
Professional Skills Assessment
Professional Skills Assessment
No. Professional Competencies EmployeeCompetency 1. Effective Business Communication
1
2
3
45 demonstrates negotiating and influencing skills to persuade others
Competency 2. Change Management
6
7
Complete this Assessment to identify your strengths and areas for development in Professional Competencies: 1) In each of the behavior rows, click on the cell in the Employee column. 2) Click on the drop-down arrow. 3) Rate yourself on a scale of 1 to 5, using the Rating Scale. You can also select NA (Not Applicable). The averages are calculated automatically.4) Review your results on the Results worksheet. Once you completed the Employee column of the Assessment, meet with your manager to review your Results and receive feedback. Priortise your development needs and create a realistic Development Plan.
Rating Scale:Strength to Leverage - 5
Solid - 4Opportunity for Growth - 3
Development Need - 2 Strong Development Need -
1Not Applicable - NA
appropriately uses HP communication vehicles (e.g., scheduled meetings, virtual check-ins) to ensure stakeholder or team alignment with business goals, challenges, projects, new business and leadership changes
applies relevant communication style, language and business etiquette during presentations, written & oral communication to suit an audience of cultural and linguistic diversity so that a message is delivered professionally and received favorably. understands the challenges involved with remote management and works effectively in remotely managed, virtual team environments and demonstrates cultural awareness and environmental tolerance when managing virtual and/ or remote meetings.
consistently demonstrates reliability and adaptability in meeting the challenges of working within global time zones and having a strong work ethic in making oneself available to team members and customers to satisfy the business needs.
builds understanding of effective change management concepts and processes aligns and leverages organizational systems needed to achieve major change initiatives
8
910 acts as a change agent for organizational change initiatives
Competency 3. Project Management
11
12
13
14
15
16
4. Presentation skills
19
20
21
5. Innovation and Creativity
25
2627 readily adopts new ideas and encourages others to do the same28 delivers innovative solutions that add customer value29 thinks out-of-the box
6. Business & Financial Acumen
32
33
34
demonstrates the ability to inspire, and energize others to embrace change as an opportunity, not an obstacledemonstrates openness toward change, understands the change needed, and embrace the change as an opportunity, not an obstacle
effectively organizes and manages program/project work (e.g., scope control, time/cost management, establishment of standards/requirements, communication, resource identification/procurement) values a methodical, well-planned approach to prioritizing, implementing, tracking, and communicating program/project work applies systems concepts and strategies to clarify tasks, set clear milestones and deliverables, and ensure precise communicationsreconfigures project components as needed to better manage tasks and resources, and maintains clarity of purpose even under trying situations (e.g., tasks, timelines, resource allocation) Resolves issues in a way that maintains project progress, solution quality, and stakeholder support
Understands how changing requirements and unintended consequences impact project success, and builds contingencies to manage these factors
presents information clearly and effectively to get the key message across the different audiences ( senior managers, customers, high-level contacts, international or multicultural audiences)applies best practices for designing, developing and delivering compelling virtual and live presentation applies influencing and persuasion techniques to ensure positive results
applies knowledge of the internal and external environment to recommend innovations that create value challenges the current state and proactively identifies opportunities to innovate
understands what it takes to manage a business and uses these insights to gain better understanding of the organization supported applies basic financial accounting concepts, principles, and data to business decision making – cost ledgers, balance sheets, revenue projections, etc.
applies financial models to create value propositions using client data (e.g., profitability ratios, operating ratios, leverage ratios)
35
36
7. Emotional Intelligence
37
38
39
40
8. Personal Effectiveness41 accurately sizes the time required to accomplish tasks 42 keeps scheduled appointments
43
44
9. Consulting and focusing on customers
45
46
47
48
49
50
51
10. Problem Analysis & Solving5253 recognizes, defines, and resolves problems
accurately interprets standard contracts and their components -- basic terms & conditions, exemptions or clauses, boilerplate agreements accesses and engages business, financial or legal specialists as required to facilitate planning and decision-making
builds self-awareness through understanding, managing, and expressing one’s emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
develops and maintains good relationships, inspires and influences others, works well in a team, and manages conflicts.
understands the emotions, needs, and concerns of other people, picks up on emotional cues, feels comfortable socially, and recognizes the power dynamics in a group or organization.
controls one's own impulsive feelings and behaviors in a healthy way, takes initiative, follows through on commitments, and adapts to changing circumstances
effectively and efficiently organizes and prioritizes tasks – differentiating the tactical from the strategic keeps other stakeholders updated in a timely manner on progress with tasks
consults with customers by articulating their problems, identifying issues and advising on alternatives recommends solutions that respond to stated requirements. Uses active listening skills to probe for specific requirements and to identify challenges and potential problems
proactively provides information to the customer by understanding what the customer might want/need even if they don't ask for it. Thinks ahead and adds information based on what else the customer may need to do to solve the issue.
prepares thoroughly for all engagements, demonstrating sensitivity to the use of client time and attention builds credibility and trust by putting the customers’ best interests first and consistently delivering on commitmentsunderstands approaches to guide effective and timely decision making including: decision planning, establishing objectives and evaluating alternatives
understands the impact of proper expectation setting on customer satisfaction and effectively manages client's expectation over the course of a project
applies a systematic approach to problem analysis and problem solving
54
5556 identifies and critically analyzes solution alternatives before taking action
57
uses problem-related information to assess the impact on plans, milestones, and schedulessynthesizes the insights of colleagues, management, and other resources to understand the dimensions of a proposed solution
ensures timely decision making by applying rational, experience-based judgment when comprehensive information is lacking
Professional Skills Assessment
Professional Skills Assessment Professional Skills Assessment Results
Average
Manager EmployeeManager0.0 0.0
0.0 0.0 Chart Information
Complete this Assessment to identify your strengths and areas for development in Professional
You can also select NA (Not Applicable). The averages are calculated
Once you completed the Employee column of the Assessment, meet with your manager to review your Results and receive feedback. Priortise your development needs and create a realistic Development Plan.
Rating Scale:Strength to Leverage - 5
Solid - 4Opportunity for Growth - 3
Development Need - 2 Strong Development Need -
1Not Applicable - NA
This bar chart shows the average rating for each Competency. If an entire competency is rated Not Applicable, its rating displays as 0.0.
If the rating for a competency is 3.0 or less, review the Learning Solutions worksheet to create your personal Development Plan.
Problem Analysis & Solving
Consulting and focusing on customers
Personal Effectiveness
Emotional Intelligence
Business & Financial Acumen
Innovation and Creativity
Presentation skills
Project Management
Change Management
Effective Business Communication
0 1 2 3 4 5
Employee Manager
0.0 0.0
0.0 0.0
0.0 0.0
0.0 0.0
This bar chart shows the average rating for each Competency. If an entire competency is rated Not Applicable, its rating displays as 0.0.
If the rating for a competency is 3.0 or less, review the Learning Solutions worksheet to create your personal Development Plan.
Rating Scale:
5 = Strength to Leverage4 = Solid
3 = Opportunity for Growth2 = Development Need
1 = Strong Development Need
0.0 0.0
0.0 0.0
0.0 0.0
0.0 0.0
Professional Skills Assessment
Professional Skills Assessment Results
Chart Information
This bar chart shows the average rating for each Competency. If an entire competency is rated Not Applicable, its rating displays as 0.0.
If the rating for a competency is 3.0 or less, review the Learning Solutions worksheet to create your personal Development Plan.
Problem Analysis & Solving
Consulting and focusing on customers
Personal Effectiveness
Emotional Intelligence
Business & Financial Acumen
Innovation and Creativity
Presentation skills
Project Management
Change Management
Effective Business Communication
0 1 2 3 4 5
Employee Manager
This bar chart shows the average rating for each Competency. If an entire competency is rated Not Applicable, its rating displays as 0.0.
If the rating for a competency is 3.0 or less, review the Learning Solutions worksheet to create your personal Development Plan.
Rating Scale:
5 = Strength to Leverage4 = Solid
3 = Opportunity for Growth2 = Development Need
1 = Strong Development Need
Professional Skills Learning Solutions
Learning Solutions
HP Skillport Learning Solution
Competency 1. Effective Business Communication
The Art of Global Communication
Communicating Across CulturesWorking with meetings in Outlook
Microsoft 2010: Getting started with Lync
n/a
n/a
n/a Virtual Teams (Harvard ManageMentor11)
n/a
Competency 2: Change Management
Complete the Assessment, and review your Results before creating your personal Development Plan.1. Click in the blue cell in the Select column of all Professional Competencies. Click the drop-down arrow. Select Yes if you received an Assessment average rating of 3 or less. 2. Review the list of learning solutions for your selected Professional Competencies. Click the cell in the Select column. Click the drop-down arrow.3. Select: Yes for learning solutions that you want to include in your Development Plan. Maybe for courses that you want to consider, investigate further, or discuss with your manager before including them in your Development Plan. No for courses that you do not want to include. You can also hide these rows in the spreadsheet. NA for courses that are not applicable. You can also hide these rows in the spreadsheet.4. Enter a target completion date for each selected learning solution (this is your Development Plan schedule). 5. When you have completed a learning solution, enter the completion date. 6. Some of the embedded deep links might not work, therefore use the url to ES Graduate & Early Career Curriculum in Grow@hp. The curriculum consists of 10 learning paths corresponding to the 10 professional skills.
ES Graduate & Early Career Curriculum
Grow@hp
Competency Description: • appropriately uses HP communication vehicles (e.g., scheduled meetings, virtual check-ins) to ensure stakeholder or team alignment with business goals, challenges, projects, new business and leadership changes• applies relevant communication style, language and business etiquette during presentations, written & oral communication to suit an audience of cultural and linguistic diversity so that a message is delivered professionally and received favorably. • understands the challenges involved with remote management and works effectively in remotely managed, virtual team environments and demonstrates cultural awareness and environmental tolerance when managing virtual and/ or remote meetings. • consistently demonstrates reliability and adaptability in meeting the challenges of working within global time zones and having a strong work ethic in making oneself available to team members and customers to satisfy the business needs.
Link to Grow@hp
Link to Grow Link to SkillPortDealing with Common Meeting Problems
(comm_32_a03_bs_enus)
Link to GrowCommunicating with your Audience - From
Campus to Corporate
Link to GrowInterpersonal Communication: Targeting Your
MessageLink to GrowLink to Grow Link to SkillPortLink to Grow Link to SkillPort
Link to GrowImproving Communication in Cross-Cultural
Relationships
Link to GrowStrategies for Communicating with Tact and
DiplomacyLink to Grow
Link to Grow@hpTechniques for Communicating Effectively with
Senior Executives
Understanding Organizational ChangeUnderstanding Organizational Power and Politics
n/a
n/a Back To Basics - Change Management
n/a
n/aCompetency 3. Project Management
Initiating and Planning a ProjectProject Management Fundamentals WEB
Managing a ProjectTroubleshooting and Closing the Project
Competency 4: Presentation skills
Communicating Across Cultures
Competency Description: • builds understanding of effective change management concepts and processes • aligns and leverages organizational systems needed to achieve major change initiatives• demonstrates the ability to inspire, and energize others to embrace change as an opportunity, not an obstacle• demonstrates openness toward change, understands the change needed, and embrace the change as an opportunity, not an obstacle• acts as a change agent for organizational change initiatives
Link to Grow Link to SkillPortLink to Grow Link to SkillPortLink to Grow
Handling Organizational Change Simulation (PD003A)
Link to Grow Link to SkillPortBusiness Interpersonal Communication Skills: Resolving Conflict with Communication Skills
(comm_02_a06_bs_enus)Link to Grow
Link to GrowManaging Organizational Change: Managing
Change: Building Positive Support for Change - English (mgmt_13_a02_bs_enus)
Link to GrowChange Management (Harvard
ManageMentor11)
Competency Description: • effectively organizes and manages program/project work (e.g., scope control, time/cost management, establishment of standards/requirements, communication, resource identification/procurement) • values a methodical, well-planned approach to prioritizing, implementing, tracking, and communicating program/project work • applies systems concepts and strategies to clarify tasks, set clear milestones and deliverables, and ensure precise communications• reconfigures project components as needed to better manage tasks and resources, and maintains clarity of purpose even under trying situations (e.g., tasks, timelines, resource allocation) • resolves issues in a way that maintains project progress, solution quality, and stakeholder support • understands how changing requirements and unintended consequences impact project success, and builds contingencies to manage these factors
Link to Grow Link to SkillPortLink to Grow Link to SkillPortLink to Grow Link to SkillPortLink to Grow Link to SkillPort
Link to Grow Link to SkillPort Plan and Manage Project Communications (PMBOK® Guide Fifth Edition)
Link to Grow Link to SkillPort Developing and Controlling the Project Schedule (PMBOK® Guide Fifth Edition)
Link to Grow Link to SkillPort Direct, Monitor, and Control Project Work (PMBOK® Guide Fifth Edition)
Competency Description: • presents information clearly and effectively to get the key message across the different audiences ( senior managers, customers, high-level contacts, international or multicultural audiences)• applies best practices for designing, developing and delivering compelling virtual and live presentation • applies influencing and persuasion techniques to ensure
Link to Grow Link to SkillPort Basic Presentation Skills: Delivering a Presentation (comm_33_a03_bs_enus)
Link to Grow Link to SkillPort Basic Presentation Skills: Creating a Presentation (comm_33_a02_bs_enus)
Link to Grow Link to SkillPort Basic Presentation Skills: Planning a Presentation (comm_33_a01_bs_enus),
Link to Grow Link to SkillPort Interpersonal Communication: Targeting Your Message
Link to Grow Link to SkillPort
Competency 5: Innovation and Creativity
Understanding Organizational Power and PoliticsUsing Strategic Thinking Skills
Competency 6: Business & Financial Acumen
n/a Finance Essentials (Harvard ManageMentor11)
n/a Client Driven Sales Methodology
Competency 7: Emotional Intelligence
Emotional Intelligence in the Workplace
What is Emotional Intelligence?
Link to Grow Link to SkillPort Getting Results without Direct Authority: Persuasive Communication
Link to Grow Link to SkillPort Getting Results without Direct Authority: Influencing Your Boss (comm_27_a04_bs_enus)
Competency Description: • applies knowledge of the internal and external environment to recommend innovations that create value • challenges the current state and proactively identifies opportunities to innovate • readily adopts new ideas and encourages others to do the same• delivers innovative solutions that add customer value• thinks out-of-the box results
Link to Grow Link to SkillPortGenerating Creative and Innovative Ideas:
Enhancing Your CreativityLink to Grow Link to Grow Innovation and Creativity (Harvard
ManageMentor11)Link to Grow Link to SkillPortLink to Grow Link to SkillPort
Competency Description: • understands what it takes to manage a business and uses these insights to gain better understanding of the organization supported • applies basic financial accounting concepts, principles, and data to business decision making – cost ledgers, balance sheets, revenue projections, etc. • applies financial models to create value propositions using client data (e.g., profitability ratios, operating ratios, leverage ratios) • accurately interprets standard contracts and their components -- basic terms & conditions, exemptions or clauses, boilerplate agreements • accesses and engages business, financial or legal specialists as required to facilitate planning and decision-makingLink to Grow@hp
Link to Grow@hp Link to HP SkillportThe Principles of Accounting and Finance for
Non-financial Professionals
Link to Grow@hp Link to HP SkillportCash Flow Management Essentials for Non-
financial Professionals
Link to Grow@hp Link to HP SkillportThe Time Value of Money and Investment Decisions for Non-financial Professionals
Link to Grow@hp Link to HP SkillportEssentials of Budgeting for Non-financial
Professionals
Link to Grow@hp
Link to Grow@hp Link to HP SkillportFinancial Statements for Non-financial
Professionals Link to Grow@hp Link to HP Skillport
Analyzing Financial Statements for Non-financial Professionals
Competency Description: • builds self-awareness through understanding, managing, and expressing one’s emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. • develops and maintains good relationships, inspires and influences others, works well in a team, and manages conflicts. • understands the emotions, needs, and concerns of other people, picks up on emotional cues, feels comfortable socially, and recognizes the power dynamics in a group or organization. • controls one's own impulsive feelings and behaviors in a healthy way, takes initiative, follows through on commitments, and adapts to changing circumstances
Link to Grow Link to SkillPortDeveloping the Right Attitude for Performing
under PressureLink to Grow Link to SkillPort
Link to Grow Link to SkillPortImproving Your Emotional Intelligence Skills:
Self-awareness and Self-managementLink to Grow Link to SkillPort
n/a
Using Emotional Intelligence on the Job
Competency 8:Personal Effectiveness
n/a Elements of a Cohesive Team
n/a
Competency 9: Consulting and focusing on customers
n/a Customer Experience and Net Promoter Score
Effective Relationships with Customers
Link to GrowEmotional Intelligence at Work: Emotional
Intelligence at Work Simulation (COMM009A)
Link to Grow Link to SkillPortEmotional Intelligence at Work: Increasing
Emotional Intelligence (comm_09_a04_bs_enus)Link to Grow Link to SkillPort
Competency Description: • accurately sizes the time required to accomplish tasks • keeps scheduled appointments • effectively and efficiently organizes and prioritizes tasks – differentiating the tactical from the strategic • keeps other stakeholders updated in a timely manner on progress with tasks
Link to Grow Link to SkillPortCampus to Corporate: Developing a Professional
Image
Link to Grow Link to SkillPortEffective Time Management: Analyzing Your Use
of Time (pd_11_a01_bs_enus)
Link to Grow Link to SkillPortEffective Time Management: Avoiding Time
Stealers (pd_11_a03_bs_enus)
Link to Grow Link to SkillPortEffective Time Management: Planning and Prioritizing Your Time (pd_11_a02_bs_enus)
Link to Grow@hp
Link to Grow Link to SkillPortFundamentals of Organizational Behavior for the
Individual
Link to Grow@hp Link to SkillPortOptimizing Your Performance on a Team: Being
an Effective Team Member - English (team_02_a01_bs_enus)
Link to Grow Link to SkillPortPersonal Productivity: Self-organization and
Overcoming Procrastination
Link to Grow Link to SkillPortProfessionalism, Business Etiquette, and
Personal Accountability
Link to Grow Link to SkillPortForming Peer Relationships and Alliances at
Work (pd_17_a03_bs_enus)
Link to GrowHP's CQ - Delivering Team Effectiveness through
Cultural Competence
Competency Description: • consults with customers by articulating their problems, identifying issues and advising on alternatives • recommends solutions that respond to stated requirements. Uses active listening skills to probe for specific requirements and to identify challenges and potential problems• proactively provides information to the customer by understanding what the customer might want/need even if they don't ask for it. Thinks ahead and adds information based on what else the customer may need to do to solve the issue.• prepares thoroughly for all engagements, demonstrating sensitivity to the use of client time and attention • builds credibility and trust by putting the customers’ best interests first and consistently delivering on commitments• understands approaches to guide effective and timely decision making including: decision planning, establishing objectives and evaluating alternatives• understands the impact of proper expectation setting on customer satisfaction and effectively manages client's expectation over the course of a project
Link to Grow@hp
Link to Grow Link to SkillPortCustomer Advocacy: Enhancing the Customer
ExperienceLink to Grow@hp Link to SkillPort
Link to Grow@hp Link to SkillPortInterpersonal Communication: Listening
Essentials
Link to Grow@hp Link to SkillPortCustomer Advocacy: Enhancing the Customer
Experience
n/a Identifying Your Customers' Expectations
n/a The Client-Consultant RelationshipCompetency 10: Problem Analysis & Solving
Using Strategic Thinking Skills
n/a Decision Making (Harvard ManageMentor11)Problem Solving: The Fundamentals
Decision Making: The FundamentalsDecision Making: Tools and Techniques
Problem Solving: Digging Deeper
Link to Grow@hp
Link to Grow@hp Link to SkillPortIdentifying and Managing Customer Expectations (cust_10_a01_bs_enus)
Link to Grow@hp Link to SkillPortCustomer-driven Process Improvement: Basic
FrameworkLink to Grow@hp
Competency Description: • applies a systematic approach to problem analysis and problem solving• recognizes, defines, and resolves problems• uses problem-related information to assess the impact on plans, milestones, and schedules• synthesizes the insights of colleagues, management, and other resources to understand the dimensions of a proposed solution• identifies and critically analyzes solution alternatives before taking action• ensures timely decision making by applying rational, experience-based judgment when comprehensive information is lacking
Link to Grow@hp Link to HP Skillport
Link to Grow@hpLink to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP SkillportProblem Solving: Determining and Building Your
StrengthsLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Link to Grow Link to HP SkillportProblem Solving and Decision Making
Strategies: Decision Making: The Fundamentals - English (pd_12_a04_bs_enus), #00274313
Link to Grow@hp Link to HP SkillportProblem Solving: Determining and Building Your
StrengthsLink to Grow@hp Link to HP Skillport
Link to Grow Link to HP SkillportProblem Solving and Decision Making
Strategies: Decision Making: Tools and Techniques (pd_12_a05_bs_enus), #00296629
Professional Skills Learning Solutions
Learning Solutions
Level Type Select
Competency 1. Effective Business Communication
Learning Plan
3.5 Advanced WBT
1 Foundation WBT
0.2 Foundation WBT
1 Foundation WBT
1 Foundation WBT1 Foundation WBT1 Foundation WBT
1 WBT
1 WBT
1 WBT
1 WBT
Competency 2: Change Management
Complete the Assessment, and review your Results before creating your personal Development Plan. column of all Professional Competencies. Click the drop-down arrow. Select Yes if you received an Assessment
2. Review the list of learning solutions for your selected Professional Competencies. Click the cell in the Select column. Click the drop-down arrow. for learning solutions that you want to include in your Development Plan.
for courses that you want to consider, investigate further, or discuss with your manager before including them in your Development
for courses that you do not want to include. You can also hide these rows in the spreadsheet. for courses that are not applicable. You can also hide these rows in the spreadsheet.
for each selected learning solution (this is your Development Plan schedule). completion date.
6. Some of the embedded deep links might not work, therefore use the url to ES Graduate & Early Career Curriculum in Grow@hp. The curriculum consists of 10 learning paths corresponding to the 10 professional skills.
ES Graduate & Early Career Curriculum#
HoursTarget
CompletionCompletion
Date
appropriately uses HP communication vehicles (e.g., scheduled meetings, virtual check-ins) to ensure stakeholder or team alignment with business goals, challenges, projects, new business and leadership changes
applies relevant communication style, language and business etiquette during presentations, written & oral communication to suit an audience of cultural and linguistic diversity so that a message is delivered professionally and received favorably.
understands the challenges involved with remote management and works effectively in remotely managed, virtual team environments and demonstrates cultural awareness and environmental tolerance when managing virtual and/ or remote
consistently demonstrates reliability and adaptability in meeting the challenges of working within global time zones and having a strong work ethic in making oneself available to team members and customers to satisfy the business needs.
Intermediate
Intermediate
Intermediate
Intermediate
Learning Plan
1 Foundation WBT1 Foundation WBT
0.5 WBT
2 WBT
1 Foundation WBT
1 Advanced WBT
1 Advanced WBTCompetency 3. Project Management
Learning Plan
1 Foundation WBT1.5 Foundation WBT1 Foundation WBT3 Foundation WBT
2 WBT
2 WBT
1.5 WBT
Competency 4: Presentation skills
Learning Plan
1 WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
aligns and leverages organizational systems needed to achieve major change initiativesdemonstrates the ability to inspire, and energize others to embrace change as an opportunity, not an obstacledemonstrates openness toward change, understands the change needed, and embrace the change as an opportunity, not an
Intermediate
Intermediate
effectively organizes and manages program/project work (e.g., scope control, time/cost management, establishment of
values a methodical, well-planned approach to prioritizing, implementing, tracking, and communicating program/project work applies systems concepts and strategies to clarify tasks, set clear milestones and deliverables, and ensure precise
reconfigures project components as needed to better manage tasks and resources, and maintains clarity of purpose even
resolves issues in a way that maintains project progress, solution quality, and stakeholder support understands how changing requirements and unintended consequences impact project success, and builds contingencies to
Intermediate
Intermediate
Intermediate
presents information clearly and effectively to get the key message across the different audiences ( senior managers,
applies best practices for designing, developing and delivering compelling virtual and live presentation
Foundation
1 WBT
1 WBT
Competency 5: Innovation and Creativity
Learning Plan
1 Foundation WBT
1 Foundation WBT1 WBT1 WBT
Competency 6: Business & Financial Acumen
Learning Plan
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
0.5 Foundation WBT
1 WBT
1 Advanced WBT
Competency 7: Emotional Intelligence
Learning Plan
1 Foundation WBT
1.5 Foundation WBT
1 Foundation WBT
1 Foundation WBT
Intermediate
Intermediate
applies knowledge of the internal and external environment to recommend innovations that create value
IntermediateIntermediate
understands what it takes to manage a business and uses these insights to gain better understanding of the organization
applies basic financial accounting concepts, principles, and data to business decision making – cost ledgers, balance sheets,
applies financial models to create value propositions using client data (e.g., profitability ratios, operating ratios, leverage
accurately interprets standard contracts and their components -- basic terms & conditions, exemptions or clauses, boilerplate
accesses and engages business, financial or legal specialists as required to facilitate planning and decision-making
Intermediate
builds self-awareness through understanding, managing, and expressing one’s emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
develops and maintains good relationships, inspires and influences others, works well in a team, and manages conflicts. understands the emotions, needs, and concerns of other people, picks up on emotional cues, feels comfortable socially, and
controls one's own impulsive feelings and behaviors in a healthy way, takes initiative, follows through on commitments, and
0.5 WBT
2 WBT
1 WBT
Competency 8:Personal Effectiveness
Learning Plan
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 Foundation WBT
1 WBT
0.75 WBT
Competency 9: Consulting and focusing on customers
Learning Plan
0.5 Foundation
1 Foundation WBT
2 Foundation WBT
1 Foundation WBT
4.5 WBT
Intermediate
Intermediate
Intermediate
effectively and efficiently organizes and prioritizes tasks – differentiating the tactical from the strategic
Intermediate
Intermediate
consults with customers by articulating their problems, identifying issues and advising on alternatives recommends solutions that respond to stated requirements. Uses active listening skills to probe for specific requirements and
proactively provides information to the customer by understanding what the customer might want/need even if they don't ask for it. Thinks ahead and adds information based on what else the customer may need to do to solve the issue.
prepares thoroughly for all engagements, demonstrating sensitivity to the use of client time and attention builds credibility and trust by putting the customers’ best interests first and consistently delivering on commitmentsunderstands approaches to guide effective and timely decision making including: decision planning, establishing objectives and
understands the impact of proper expectation setting on customer satisfaction and effectively manages client's expectation
Intermediate
4.5 WBT
1 WBT
1 Advanced WBT
5 Advanced WBTCompetency 10: Problem Analysis & Solving
Learning Plan
1 Advanced WBT 1 Foundation WBT1 Foundation WBT
1 Foundation WBT
1 Foundation WBT1 Foundation WBT
1 Foundation WBT
1 WBT
1 WBT
1 WBT
Intermediate
Intermediate
uses problem-related information to assess the impact on plans, milestones, and schedulessynthesizes the insights of colleagues, management, and other resources to understand the dimensions of a proposed solution
ensures timely decision making by applying rational, experience-based judgment when comprehensive information is lacking
Intermediate
Intermediate
Intermediate
Role Specific Skills Assessment
Consulting Competencies Assessment
No. Consulting Foundations CompetenciesCompetency 1: Facilitation
1
2
3Competency 2: Presentation
4 knows how to apply various presentation styles and approaches
5
6
Competency 3: Decision Making
6
8
9Competency 4: Managing Communications - Listening & Questioning
A.Critical ES business differentiating capabilities - quality, innovation, advisory and business partnering skillsComplete this Assessment to identify your strengths and areas for development in Consulting Foundation Competencies: 1) In each of the behavior rows, click on the cell in the Employee column. 2) Click on the drop-down arrow. 3) Rate yourself on a scale of 1 to 5, using the Rating Scale. You can also select NA (Not Applicable). The averages are calculated automatically.4) Review your results on the Results worksheet. Once you completed the Employee column of the Assessment, meet with your manager to review your Results and receive feedback. Priortise your development needs and create a realistic Development Plan.
understands and executes the role of the facilitator, including understanding and using facilitation techniques, tools, and formats to effectively manage meetings to specific outcomes.manages interactions, group norms, and group dynamics (including undercurrents, both verbal and non-verbal).assists in organizing ideas, achieving consensus, and managing objections.
effectively creates presentations with appropriate format and structure, including choosing the right presentation style for the correct audience (modifies styles and content to address the differences between technical and executive presentations)
develops and delivers clear, concise, and compelling messages in an engaging way.
understands approaches to guide effective and timely decision making including: decision planning, establishing objectives, establishing and evaluating alternatives.
understands the impact of personal or cultural biases on decision making. Identifies and evaluates decision implications and consequences.
effectively utilizes decision making models and appropriate decision making techniques to various situations
10
11
12
13
Competency 5: Managing Communications - Effective Business Writing
14
15 understands key writing characteristics and messages
16
17
Competency 6: Working Effectively in a Team
1819 communicates effectively in a team20 balances team contributions and provides mutual support.
2122 mitigates conflict in a team.
23Competency 7: Expectation Setting & Handling
24
25
26Competency 8: Defining, Analyzing & Solving Business Problems
27
28
29
30
31
32
Competency 9: Defining a Solution
understands the importance and impact of effective communications and is an effective listener, utilizing a variety of active listening techniques to eliminate communication barriersseeks understanding through effective, non-confrontational questioning. Is able to deliver structured, clear, concise, and persuasive verbal communications for various target audiences - both upward and downward
understands what to communicate when, and how to utilize different communication platforms in different settings
effectively handles challenging conversations, especially when communicating difficult messages
has the ability to prepare focused and persuasive written communications - especially as related to the development of client-facing business documents.
applies appropriate tone, and develops effective written content based on purpose and targeted readership of a business documenteffectively organizes writing content to increase reader understanding.
facilitates effective team member interaction including cooperation with other team members
effectively provides others with feedback, and appropriately receives feedback.
utilizes various approaches for working collaboratively with other team members.
understands the importance of setting appropriate expectations of performance with both managers and clients.effectively sets realistic expectations across the course of a project to ensure the perception is created of having met or even over-achieved the agreed upon expectation
understands the impact of good expectation setting on customer satisfaction and commercial success of a project.
effectively utilizes methods and techniques to gather, process, and analyze facts and data that are relevant to an issuebreaks complex issues down into components and understands thought patternsutilizes effective questioning to understand and frame problems and is able to apply critical thinking methods and techniques to diagnose problems and identify root causes and hypothesize potential solutions. identifies priorities for resolution, weighs alternatives, and generates optionsidentifies implications of resolutions and plans to overcome barrierseffectively and efficiently draws conclusions and generates solutions based on facts and logical reasoning
33
34
35
36
Competency 10: Requirements Development
37
38
39
40
41
42
43
Competency 11: Project Management Fundamentals
44
45
46
47
Competency 12: Planning Project Tasks/Effort Estimation
48
Understands the elements that make up a "solution" to a client's problem from the HP solution perspective, and how to apply this understanding to the definition, scoping, and delivery of a solution within a consulting engagement.Utilizes standard methods and techniques for understanding the client's issues and is able to identify and define the scope and context of a solution for the client's needs, including understanding drivers, goals and solution principles and applying simple solution modeling techniques, as appropriate, to drive communication and understanding.Understands and applies methods for assessing a proposed solution to its requirements, as well as assessing an organization's readiness to adopt it.Understands the elements and techniques for validating a solution.
understands and applies the concepts of requirements elicitation, and effectively utilizes one or more requirements elicitation methods (e.g., interviews, focus group, etc.)assists in identifying stakeholders who will help specify requirements from different points of view and understands their organizational bias. identifies domain constraints that limit the functionality or performance of the system or product to be built. Identifies the rationale for each requirement that is recorded.
discovers usage scenarios or use cases to help customers/users better identify key requirements and define "qualities and constraints" (non-functional requirements).identifies ambiguous requirements as candidates for prototyping.models rationales and assumptions and captures and documents definitions of termsanalyzes and documents measurements (acceptance criteria) and priorities.
For Non-Project Managers - Understands the fundamental concepts, processes, and techniques to effectively work within a project, and support the outcomes necessary for HP and the client. This includes the ability to understand, apply, and communicate project management common vocabulary, frameworks, and processes for projects of varying size and duration. Understands the structure and purpose of project plans, and is able effectively to contribute to project planning activities.Understands the interaction of scope, schedule, and resources throughout the project lifecycle. Identifies and utilizes components of HP's project management framework in support of project activities including: work breakdown structures, estimation, risk identification, dependency identification, and dependency management.Utilizes techniques and tools for tracking, assessing, and communicating project progress at the individual contributor level.
Utilizes a formal process whereby the employee (or project team) can establish an estimate, or approximation, of the work that is to be done on a project, even if input data is incomplete, uncertain, or unstable.
49
50
51 Knows how to establish a rough-order-of-magnitude estimate.
52
Competency 13: Managing Boundaries
53
54
55
Competency 14: Working Effectively in a Mentoring Relationship
56
57
58
Competency 15: Working Across Cultures
59
60
61
62
63
Competency 16: Interpersonal Awareness
64
65
66
67
Competency 17: The Elevator Pitch
68
69 effectively formulates and delivers an elevator speech.
70
Identifies best information and/or resources available for making an estimate and reducing uncertainty. Effectively uses prior experience to form estimates.
Understands the difference between work and duration and utilizes common estimating methods and techniques to create an estimate (e.g., brainstorming).
Identifies and communicates variables, assumptions, and potential roadblocks in estimating work or duration of tasks.
sets and manages boundaries within professional and personal life, especially dealing with conflicts in prioritization of demands.understands why boundaries are important and how to develop boundaries.has the ability to express and maintain both personal and professional boundaries.
sets and manages boundaries within professional and personal life, especially dealing with conflicts in prioritization of demandsunderstands why boundaries are important and how to develop boundariesHas the ability to express and maintain both personal and professional boundaries.
understands cultural context and how culture affects personal and business interactions. identifies and applies cultural do's and don'ts in a cross-cultural team.modifies personal style to ensure appropriate behaviors within other cultures.understands intercultural concepts and applies them effectively in the work environment, including identification of and recognition of cultural thought patterns and contextual patterns of corporate culture.appropriately applies cultural norms to intercultural communications, including providing feedback, error handling, non-verbal communication, and email.
understands various social styles and learning styles and how they impact interpersonal and professional relationships.has the ability to deal efficiently and thoughtfully with complex social and professional relationships.modifies personal style to ensure effective relationships with others and is considerate of the feelings and experiences of others. reacts to others in a socially and professionally appropriate way, especially in stressful or conflict situations.
has the ability to simply define a product, service, or organization and its value proposition and quickly present it or speak to it in a way that is appropriate for a stakeholder.
understands when and how to tailor an elevator speech for different audiences or stakeholders.
71
Competency 18: Consulting Lifestyle Skills68
68
69
70
71
72 effectively manages personal and professional development.
understands and applies common approaches and techniques for developing an elevator pitch for a solution to a client's problem.
works independently and manages a healthy level of self-motivation.understands and applies good practices from experienced consultants for effectively managing the stress and challenges of life "on the road". effectively stays engaged with their team, organization, and HP, even though they may be disconnected from HP corporate contact.understands and effectively utilizes HP systems and structures, as well as those from their organization and team that provide support for on-the-road consultants.effectively utilizes systems and techniques to avoid losing the HP perspective when embedded for long periods on client projects.
Role Specific Skills Assessment
Consulting Competencies Assessment Consulting Competencies Assessment Results
Average
Employee Manager EmployeeManager0.0 0.0
0.0 0.0
0.0 0.0
Competency 4: Managing Communications - Listening & Questioning 0.0 0.0 Chart Information
Complete this Assessment to identify your strengths and areas for development in Consulting
column.
You can also select NA (Not Applicable). The averages are calculated
Once you completed the Employee column of the Assessment, meet with your manager to review your Results and receive feedback. Priortise your development needs and create a realistic Development Plan.
Rating Scale:Strength to Leverage - 5
Solid - 4Opportunity for Growth - 3
Development Need - 2 Strong Development Need -
1Not Applicable - NA
Consulting Lifestyle Skills
The Elevator Pitch
Interpersonal Awareness
Working Across Cultures
Working Effectively in a Mentoring Relationship
Managing Boundaries
Planning Project Tasks/Effort Estimation
Project Management Fundamentals
Requirements Development
Defining a Solution
Defining, Analyzing & Solving Business Problems
Expectation Setting & Handling
Working Effectively in a Team
Managing Communications - Effective Business Writing
Managing Communications - Listening & Questioning
Decision Making
Presentation
Facilitation
0 1 2 3 4 5
Manager Employee
Competency 5: Managing Communications - Effective Business Writing 0.0 0.0
0.0 0.0
0.0 0.0
Competency 8: Defining, Analyzing & Solving Business Problems 0.0 0.0
0.0 0.0
This bar chart shows the average rating for each Competency. If an entire competency is rated Not Applicable, its rating displays as 0.0.
If the rating for a competency is 3.0 or less, review the Learning Solutions worksheet to create your personal Development Plan.
Rating Scale:
5 = Strength to Leverage4 = Solid
3 = Opportunity for Growth2 = Development Need
1 = Strong Development Need
0.0 0.0
0.0 0.0
0.0 0.0
0.0 0.0
Competency 14: Working Effectively in a Mentoring Relationship 0.0 0.0
0.0 0.0
0.0 0.0
0.0 0.0
0.0 0.0
Role Specific Skills Assessment
Consulting Competencies Assessment Results
Chart Information
Consulting Lifestyle Skills
The Elevator Pitch
Interpersonal Awareness
Working Across Cultures
Working Effectively in a Mentoring Relationship
Managing Boundaries
Planning Project Tasks/Effort Estimation
Project Management Fundamentals
Requirements Development
Defining a Solution
Defining, Analyzing & Solving Business Problems
Expectation Setting & Handling
Working Effectively in a Team
Managing Communications - Effective Business Writing
Managing Communications - Listening & Questioning
Decision Making
Presentation
Facilitation
0 1 2 3 4 5
Manager Employee
This bar chart shows the average rating for each Competency. If an entire competency is rated Not Applicable, its rating displays as 0.0.
If the rating for a competency is 3.0 or less, review the Learning Solutions worksheet to create your personal Development Plan.
Rating Scale:
5 = Strength to Leverage4 = Solid
3 = Opportunity for Growth2 = Development Need
1 = Strong Development Need
Role Specific Skills Learning Solutions
Learning Solutions
HP Skillport Learning Solution
Competency 1.Facilitation
N/A Facilitation Essentials
Facilitating Collaborative Processes
Challenges of Facilitating
N/A Facilitating On-Site and Virtual TeamsN/A Facilitating Work Groups and Meetings
Preparing for Effective Business MeetingsManaging Effective Business MeetingsDealing with Common Meeting Problems
Competency 2: Presentation
N/A Presentation Practice Workshop for Virtual PresentatioN/A Presentation Practices Workshop ILTN/A Targeted Presentation and CommunicationN/A Targeted Presentation and CommunicationN/A Successful Online PresentationsN/A Creating Visual Messages with PPT ILT/HPVCN/A Creating Visual Messages for ExecutivesN/A
N/A Presentation Skills Series: Delivering a PresentationN/A Effective Presentation DeliveryN/A Presenting Your Technical Topics EffectivelyN/A Presenting Technical Topics Effectively to Virtual Audi
N/A
Complete the Assessment, and review your Results before creating your personal Development Plan.1. Click in the blue cell in the Select column of all Consulting Foundation Competencies. Click the drop-down arrow. Select Yes if you received an Assessment average rating of 3 or less. 2. Review the list of learning solutions for your selected Consulting Foundation Competencies. Click the cell in the Select column. Click the drop-down arrow.3. Select: Yes for learning solutions that you want to include in your Development Plan. Maybe for courses that you want to consider, investigate further, or discuss with your manager before including them in your Development Plan. No for courses that you do not want to include. You can also hide these rows in the spreadsheet. NA for courses that are not applicable. You can also hide these rows in the spreadsheet.4. Enter a target completion date for each selected learning solution (this is your Development Plan schedule). 5. When you have completed a learning solution, enter the completion date. 6. The curriculum consists of 18 learning paths corresponding to the 18 Consulting Foundation skills.
Learning Solutions for the Consulting Academy Consulting Foundations Competencies
Grow@hp
Competency Description:• Understands and executes the role of the facilitator, including understanding and using facilitation techniques, tools, and formats to effectively manage meetings to specific outcomes • Manages interactions, group norms, and group dynamics (including undercurrents, both verbal and non-verbal)Link to Grow@hp
Link to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport
Link to Grow@hpLink to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Competency Description: • Knows how to apply various presentation styles and approaches• Effectively creates presentations with appropriate format and structure, including choosing the right presentation style for the correct audience (modifies styles and content to address the differences between technical and executive presentations)Link to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hp Presentation Skills Series: Planning and Preparing a
PresentationLink to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hp
Link to Grow@hp Presenting Your Ideas at the Executive Level in a Virtual Environment
N/A Presenting Your Ideas at the Executive Level in Person
N/A
Planning a PresentationCreating a PresentationDelivering a Presentation
Competency 3. Decision Making
Initiating and Planning a ProjectProject Management Fundamentals WEB
Managing a ProjectTroubleshooting and Closing the Project
Competency 4: Managing Communications - Listen & Questioning
N/A Successful Business Communication - IntermediateN/A Navigating Communication in the Workplace
Listening Essentials: The Basics of ListeningListening Essentials: Improving Your Listening Skills
N/A Successful Business Communication - BasicN/A Successful Business Communication - BasicN/A Dealing with Difficult Conversations in the Workplace
Enhancing Listening SkillsThe Art of Global Communication
Competency 5: Managing Communications - Effective Business Writing
N/A Successful Business Communication - Intermediate
Business Writing: How to Write Clearly and ConciselyWriting a Business Case
Link to Grow@hp
Link to Grow@hp Presenting Difficult Information at the Executive Level to Virtual Audiences
Link to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Competency Description: • Understands approaches to guide effective and timely decision making including: decision planning, establishing objectives, establishing and evaluating alternatives • Understands the impact of personal or cultural biases on decision making. Identifies and evaluates decision implications and consequencesLink to Grow Link to SkillPort
Link to Grow Link to SkillPortLink to Grow Link to SkillPortLink to Grow Link to SkillPort
Link to Grow Link to SkillPort Plan and Manage Project Communications (PMBOK® Guide Fifth Edition)
Link to Grow Link to SkillPort Developing and Controlling the Project Schedule (PMBOK® Guide Fifth Edition)
Link to Grow Link to SkillPort Direct, Monitor, and Control Project Work (PMBOK® Guide Fifth Edition)
Competency Description: • Understands the importance and impact of effective communications • Is an effective listener, utilizing a variety of active listening techniques to eliminate communication barriers • Seeks understanding through effective, non-confrontational questioning • Is able to deliver structured, clear, concise, and persuasive verbal communications for various target audiences - both upward and downward • Understands what to communicate when, and how to utilize different communication platforms in different settings Link to Grow@hpLink to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport Interpersonal Communication: Communicating with Confidence
Link to Grow@hp Link to HP SkillportInterpersonal Communication: Targeting Your Message
Link to Grow@hp Link to HP SkillportInterpersonal Communication: Communicating Assertively
Link to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport Techniques for Communicating Effectively with Senior Executives
Link to Grow@hp Link to HP SkillportDelivering a Difficult Message with Diplomacy and Tact
Competency Description: • Has the ability to prepare focused and persuasive written communications - especially as related to the development of client-facing business documents • Understands key writing characteristics and messages Link to Grow@hpLink to Grow@hp Link to HP Skillport
Business Writing: Know Your Readers and Your Purpose
Link to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Writing for Technical Professionals: Preparation and Planning
Link to Grow@hp Link to HP Skillport Writing for Technical Professionals: Effective Writing Techniques
Competency 6: Working Effectively in a Team
N/A High Performance TeamsN/A High Performance TeamsN/A Global Virtual TeamsN/A Global Virtual Teams
Being an Effective Team MemberEstablishing Team Goals and ResponsibilitiesElements of a Cohesive TeamEffective Team CommunicationUsing Feedback to Improve Team Performance
Competency 7:Expectation Setting & Handling
N/A Building Client RelationshipsN/A Building Client RelationshipsN/A The Client-Consultant RelationshipN/A Discovering Your Customer's Real Needs
Identifying What the Customer WantsN/A Identifying Your Customer's ExpectationsN/A Client-Focused Engagement Skills
Identifying and Managing Customer Expectations
Competency 8: Defining, Analyzing & Solving Business Problems
Problem Solving: The Fundamentals WBT
N/A Problem Solving - Root Cause AnalysisCritical Thinking Essentials: What is Critical Thinking?
Problem Solving: Digging Deeper
Competency 9: Defining a Solution
N/A Client-Focused Engagement Skills
Competency Description: • Facilitates effective team member interaction including cooperation with other team members• Communicates effectively in a team. Balances team contributions • Provides mutual support. Effectively provides others with feedback, and appropriately receives feedback Link to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Competency Description: • Understands the importance of setting appropriate expectations of performance with both managers and clients• Effectively sets realistic expectations across the course of a project to ensure the perception is created of having met or even over-achieved the agreed upon expectation Link to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hpLink to Grow@hp
Link to Grow@hp Link to HP Skillport
Competency Description: • Understands thought patterns • Effectively utilizes methods and techniques to gather, process, and analyze facts and data that are relevant to an issue • Breaks complex issues down into components • Utilizes effective questioning to understand and frame problems • Is able to apply critical thinking methods and techniques to diagnose problems and identify root causes and hypothesize potential solutions Link to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport Problem Solving: Determining and Building Your Strengths WBT
Link to Grow@hp Link to HP Skillport Problem Solving and Decision Making Strategies: Uncovering the Root Problem
Link to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Critical Thinking Essentials: Applying Critical Thinking Skills
Link to Grow@hp Link to HP Skillport
Competency Description: • Understands the elements that make up a "solution" to a client's problem from the HP solution perspective, and how to apply this understanding to the definition, scoping, and delivery of a solution within a consulting engagement • Utilizes standard methods and techniques for understanding the client's issues• Is able to identify and define the scope and context of a solution for the client's needs, including understanding drivers, goals and solution principles and applying simple solution modeling techniques, as appropriate, to drive communication and understanding Link to Grow@hp Link to HP Skillport
Business Analysis: Solution Assessments and Validation WBT
Link to Grow@hp
N/A The Consultative Process ILT/HPVC
Competency 10: Requirements Development
Business Analysis Requirements Elicitation
Business Analysis Verify and Validate Requirements
N/A Client-Focused Engagement SkillsBusiness Analysis: Enterprise Analysis
Competency 11: Project Management Fundamentals
N/A Project Management
N/A Project Management Fundamentals
N/A EDGE Process Framework OverviewN/A EDGE for Project Management
N/A
Competency 12: Planning Project Tasks/Effort Estimation
N/A Project ManagementPlanning Project Costs (PMBOK Guide Fifth Edition)
Controlling Project Costs (PMBOK Guide Fifth Edition)
Competency 13: Managing Boundaries
Working for Your Inner Boss - Personal AccountabilityManaging from Within: Self Empowerment
N/A Managing Your Time EffectivelyN/A Managing Your Time and Setting Priorities
Link to Grow@hp
Competency Description: • Understands and applies the concepts of requirements elicitation, and effectively utilizes one or more requirements elicitation methods (e.g., interviews, focus group, etc.) • Assists in identifying stakeholders who will help specify requirements from different points of view and understands their organizational bias Identifies domain constraints that limit the functionality or performance of the system or product to be built•Identifies the rationale for each requirement that is recorded• Discovers usage scenarios or use cases to help customers/users better identify key requirements • Discovers "qualities and constraints" (non-functional requirements). Identifies ambiguous requirements as candidates for prototyping Link to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport
Link to Grow@hpLink to HP Skillport Business Analysis Requirements Management and
CommunicationLink to Grow@hpLink to Grow@hp Link to HP Skillport
Competency Description: • For Non-Project Managers - Understands the fundamental concepts, processes, and techniques to effectively work within a project, and support the outcomes necessary for HP and the client. This includes the ability to understand, apply, and communicate project management common vocabulary, frameworks, and processes for projects of varying size and duration• Understands the structure and purpose of project plans, and is able to effectively contribute to project planning activities• Understands the interaction of scope, schedule, and resources throughout the project lifecycle• Identifies and utilizes components of HP's project management framework in support of project activities including: work breakdown structures, estimation, risk identification, dependency identification, and dependency management
Link to Grow@hp
Link to Grow@hpLink to Grow@hpLink to Grow@hp
Link to Grow@hpHP EDGE Platform: The Program and Project Management Perspective
Competency Description: • Utilizes a formal process whereby the employee (or project team) can establish an estimate, or approximation, of the work that is to be done on a project, even if input data is incomplete, uncertain, or unstable • Identifies best information and/or resources available for making an estimate and reducing uncertainty • Effectively uses prior experience to form estimates • Understands the difference between work and durationLink to Grow@hpLink to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport Defining and Sequencing Project Activities (PMBOK Guide Fifth Edition)
Link to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport Estimating Activity Resources and Duration (PMBOK Guide Fifth Edition)
Link to Grow@hp Link to HP Skillport Project Requirements and Defining Scope (PMBOK Fifth Edition)
Competency Description: • Sets and manages boundaries within professional and personal life, especially dealing with conflicts in prioritization of demands• Understands why boundaries are important and how to develop boundaries• Has the ability to express and maintain both personal and professional boundariesLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hpLink to Grow@hp
N/A Take Back Your Life!N/A Take Back Your Life
Competency 14: Working Effectively in a Mentoring Relationship
Designing and Initiating Mentoring RelationshipsBuilding and Maintaining Mentoring RelationshipsEvaluating and Ending Mentoring Relationships
Competency 15: Working Across Cultures
N/A Partnering Across CulturesN/A Partnering Across Cultures
Culture and Its Effect on CommunicationCommunicating Across CulturesIntroduction to Work Force Generations
N/A Making Cross-Generational Teams Work
Competency 16: Interpersonal Awareness
N/A Building Relationships VersatilityN/A Building Relationships Versatility
What is Emotional Intelligence?Improving Your Emotional Intelligence SkillsUsing Emotional Intelligence on the Job
Competency 17: The Elevator Pitch
TBD TBD TBDTBD TBD TBD
Competency 18: Consulting Lifestyle Skills
Managing from Within: Self Empowerment
Creating a Positive AttitudeN/A Take Back Your Life!N/A Take Back Your Life
Link to Grow@hpLink to Grow@hp
Competency Description:• Understands the purpose of a mentoring relationship• Understands and can apply best practices for being a mentee, including time commitment, development activities, making the most of a relationship, setting mentorship goals and timeframes Link to Grow@hp Link to HP Skillport
Essential Mentoring Techniques: Mentoring Fundamentals
Link to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Competency Description: • Understands cultural context and concepts• Understands how culture affects personal and business interactions• Identifies and applies cultural do's and don'ts in a cross-cultural team• Modifies personal style to ensure appropriate behaviors within other cultures• Understands intercultural concepts and applies them effectively in the work environment, including identification of and recognition of cultural thought patterns and contextual patterns of corporate cultureLink to Grow@hpLink to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp
Competency Description: Has effective self-awareness and self-regulation. Understands various social styles and learning styles and how they impact interpersonal and professional relationships. Has the ability to deal efficiently and thoughtfully with complex social and professional relationships. Modifies personal style to ensure effective relationships with others. Is considerate of the feelings and experiences of others. Reacts to others in a socially and professionally appropriate way, especially in stressful or conflict situations.Link to Grow@hpLink to Grow@hpLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP SkillportLink to Grow@hp Link to HP Skillport
Working with Difficult People: Identifying Difficult People
Link to Grow@hp Link to HP Skillport Working with Difficult People: How to Work with Aggressive People
Link to Grow@hp Link to HP Skillport Working with Difficult People: How to Work with Negative People
Competency Description: • Has the ability to simply define a product, service, or organization and its value proposition and quickly present it or speak to it in a way that is appropriate for a stakeholder • Effectively formulates and delivers an elevator speech• Understands when and how to tailor an elevator speech for different audiences or stakeholders
Competency Description: • Works independently and manages a healthy level of self-motivationLink to Grow@hp Link to HP Skillport
Link to Grow@hp Link to HP Skillport Optimizing Your Work/Life Balance: Taking Control of Your Stress
Link to Grow@hp Link to HP SkillportLink to Grow@hpLink to Grow@hp
N/AThe Consultative Process
N/A Stress Management (HarvardManageMentor11)
Link to Grow@hp
Link to Grow@hp
Role Specific Skills Learning Solutions
Learning Solutions
# Hours Level Type Select
Competency 1.Facilitation
Learning Plan
16 Core ILT/HPVC
1 Core WBT
1 Core WBT
4.5 Optional WBT4 Optional WBT1 Optional WBT1 Optional WBT1 Optional WBT
Competency 2: Presentation
Learning Plan
12 Core HPVC16 Core ILT16 Core HPVC16 Core ILT3.5 Core HPVC16 Core ILT/HPVC10 Core HPVC
9 minutes Core WBT
9 minutes Core WBT3 Core WBT16 Optional ILT18 Optional HPVC
16 Optional ILT/HPVC
Complete the Assessment, and review your Results before creating your personal Development Plan. column of all Consulting Foundation Competencies. Click the drop-down arrow. Select Yes if you received an
2. Review the list of learning solutions for your selected Consulting Foundation Competencies. Click the cell in the Select column. Click the drop-down
for learning solutions that you want to include in your Development Plan. for courses that you want to consider, investigate further, or discuss with your manager before including them in your Development Plan.
for courses that you do not want to include. You can also hide these rows in the spreadsheet. for courses that are not applicable. You can also hide these rows in the spreadsheet.
for each selected learning solution (this is your Development Plan schedule). completion date.
6. The curriculum consists of 18 learning paths corresponding to the 18 Consulting Foundation skills.
Learning Solutions for the Consulting Academy Consulting Foundations CompetenciesTarget
CompletionCompletion
Date
Understands and executes the role of the facilitator, including understanding and using facilitation techniques, tools, and
Manages interactions, group norms, and group dynamics (including undercurrents, both verbal and non-verbal)
Effectively creates presentations with appropriate format and structure, including choosing the right presentation style for the correct audience (modifies styles and content to address the differences between technical and executive presentations)
16 Optional ILT
18 Optional HPVC1 Optional WBT1 Optional WBT1 Optional WBT
Competency 3. Decision Making
Learning Plan
1 Foundation WBT1.5 Foundation WBT1 Foundation WBT3 Foundation WBT
2 WBT
2 WBT
1.5 WBT
Competency 4: Managing Communications - Listen & Questioning
Learning Plan
12 Core HPVC/ILT30 minutes Core WBT
1 Core WBT1 Core WBT
1 Core WBT1 Core WBT1 Core WBT8 Optional HPVC8 Optional ILT8 Optional HPVC3 Optional WBT
3.5 Optional WBT
1 Optional WBT1 Optional WBT
Competency 5: Managing Communications - Effective Business Writing
Learning Plan
12 Core HPVC/ILT1 Core WBT1 Core WBT
2.5 Core WBT1 Optional WBT
2 Optional WBT
Understands approaches to guide effective and timely decision making including: decision planning, establishing objectives,
Understands the impact of personal or cultural biases on decision making. Identifies and evaluates decision implications and
Intermediate
Intermediate
Intermediate
Is an effective listener, utilizing a variety of active listening techniques to eliminate communication barriers
Is able to deliver structured, clear, concise, and persuasive verbal communications for various target audiences - both upward
Understands what to communicate when, and how to utilize different communication platforms in different settings
Has the ability to prepare focused and persuasive written communications - especially as related to the development of client-
Competency 6: Working Effectively in a Team
Learning Plan
16 Core ILT4 Core HPVC16 Core ILT5 Core HPVC1 Core WBT1 Optional WBT1 Optional WBT1 Optional WBT1 Optional WBT
Competency 7:Expectation Setting & Handling
Learning Plan
8 Core HPVC8 Core ILT5 Core WBT2 Core HPVC3 Core WBT
4.5 Optional WBT16 Optional HPVC/ILT
1 Optional WBT
Competency 8: Defining, Analyzing & Solving Business Problems
Learning Plan
1 Core WBT
1 Core WBT
15 minutes Core WBT16 Optional ILT/HPVC1 Optional WBT1 Optional WBT1 Optional WBT
Competency 9: Defining a Solution
Learning Plan
3 Core WBT
16 Optional ILT/HPVC
Facilitates effective team member interaction including cooperation with other team members
Provides mutual support. Effectively provides others with feedback, and appropriately receives feedback
Understands the importance of setting appropriate expectations of performance with both managers and clientsEffectively sets realistic expectations across the course of a project to ensure the perception is created of having met or even
Effectively utilizes methods and techniques to gather, process, and analyze facts and data that are relevant to an issue
Is able to apply critical thinking methods and techniques to diagnose problems and identify root causes and hypothesize
Understands the elements that make up a "solution" to a client's problem from the HP solution perspective, and how to apply this understanding to the definition, scoping, and delivery of a solution within a consulting engagement
Is able to identify and define the scope and context of a solution for the client's needs, including understanding drivers, goals and solution principles and applying simple solution modeling techniques, as appropriate, to drive communication and
Optional ILT/HPVC
Competency 10: Requirements Development
Learning Plan
2 Core WBT
2 Optional WBT
2 Optional WBT16 Optional ILT/HPVC2.5 Optional WBT
Competency 11: Project Management Fundamentals
Learning Plan
1 Core WBT
20 Core ILT/HPVC1 Optional HPVC2 Optional WBT
1.3 Optional WBT
Competency 12: Planning Project Tasks/Effort Estimation
Learning Plan
1 Core WBT2 Core WBT
2 Core WBT1.5 Optional WBT
2 Optional WBT
2 Optional WBT
Competency 13: Managing Boundaries
Learning Plan
2 Core WBT2 Core WBT
35 minutes Core WBT6 Optional ILT/HPVC
16-ILT12-HPVC
Understands and applies the concepts of requirements elicitation, and effectively utilizes one or more requirements elicitation
Assists in identifying stakeholders who will help specify requirements from different points of view and understands their organizational bias Identifies domain constraints that limit the functionality or performance of the system or product to be built
Discovers usage scenarios or use cases to help customers/users better identify key requirements Discovers "qualities and constraints" (non-functional requirements). Identifies ambiguous requirements as candidates for
For Non-Project Managers - Understands the fundamental concepts, processes, and techniques to effectively work within a project, and support the outcomes necessary for HP and the client. This includes the ability to understand, apply, and communicate project management common vocabulary, frameworks, and processes for projects of varying size and duration
Understands the structure and purpose of project plans, and is able to effectively contribute to project planning activitiesUnderstands the interaction of scope, schedule, and resources throughout the project lifecycleIdentifies and utilizes components of HP's project management framework in support of project activities including: work
breakdown structures, estimation, risk identification, dependency identification, and dependency management
Utilizes a formal process whereby the employee (or project team) can establish an estimate, or approximation, of the work that
Identifies best information and/or resources available for making an estimate and reducing uncertainty
Sets and manages boundaries within professional and personal life, especially dealing with conflicts in prioritization of demands
4.5 Optional HPVC9 Optional ILT
Competency 14: Working Effectively in a Mentoring Relationship
Learning Plan
1 Core WBT1 Optional WBT1 Optional WBT 1 Optional WBT
Competency 15: Working Across Cultures
Learning Plan
8 Core ILT8 Core HPVC1 Core WBT1 Core WBT
2.5 Optional WBT3 Optional WBT
Competency 16: Interpersonal Awareness
Learning Plan
16 Core ILT12 Core HPVC1 Core WBT1 Core WBT1 Core WBT1 Optional WBT
1 Optional WBT
1 Optional WBT
Competency 17: The Elevator Pitch
Learning Plan
Competency 18: Consulting Lifestyle Skills
Learning Plan2 Core WBT
1 Core WBT2 Optional WBT
4.5 Optional HPVC9 Optional ILT
Understands and can apply best practices for being a mentee, including time commitment, development activities, making the
Understands intercultural concepts and applies them effectively in the work environment, including identification of and
Has effective self-awareness and self-regulation. Understands various social styles and learning styles and how they impact interpersonal and professional relationships. Has the ability to deal efficiently and thoughtfully with complex social and professional relationships. Modifies personal style to ensure effective relationships with others. Is considerate of the feelings and experiences of others. Reacts to others in a socially and professionally appropriate way, especially in stressful or
Has the ability to simply define a product, service, or organization and its value proposition and quickly present it or speak to it
Understands when and how to tailor an elevator speech for different audiences or stakeholders
Optional ILT/HPVC1 Optional WBT
16-ILT12-HPVC
Resources for the Consulting Academy Consulting Foundations Competencies
Link
Competency 1: Facilitation
Competency 2: Presentation
This worksheet lists information about available resources for each Consulting Foundation competency to help you plan your development activities.
Competency Description: • Understands and executes the role of the facilitator, including understanding and using facilitation techniques, tools, and formats to effectively manage meetings to specific outcomes• Manages interactions, group norms, and group dynamics (including undercurrents, both verbal and non-verbal)• Assists in organizing ideas, achieving consensus, and managing objections
Link to book in HP Skillport
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: •Knows how to apply various presentation styles and approaches• Effectively creates presentations with appropriate format and structure, including choosing the right presentation style for the correct audience (modifies styles and content to address the differences between technical and executive presentations)• Develops and delivers clear, concise, and compelling messages in an engaging way
Competency 3: Decision Making
Link to book in HP Skillport
Link to book in HP Skillport
Link to book in HP Skillport
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Link to HP Experience Center
Competency 4: Managing Communications - Listening & Questioning
Competency Description: • Understands approaches to guide effective and timely decision making including: decision planning, establishing objectives, establishing and evaluating alternatives• Understands the impact of personal or cultural biases on decision making• Identifies and evaluates decision implications and consequences• Effectively utilizes decision making models and appropriate decision making techniques to various situations
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: • Understands the importance and impact of effective communications• Is an effective listener, utilizing a variety of active listening techniques to eliminate communication barriers• Seeks understanding through effective, non-confrontational questioning• Is able to deliver structured, clear, concise, and persuasive verbal communications for various target audiences - both upward and downward• Understands what to communicate when, and how to utilize different communication platforms in different settings• Effectively handles challenging conversations, especially when communicating difficult messages
Link to book in HP Skillport
Link to book in HP Skillport
Link to job aid in HP Skillport
Competency 5: Managing Communications - Effective Business Writing
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: • Has the ability to prepare focused and persuasive written communications - especially as related to the development of client-facing business documents• Understands key writing characteristics and messages• Applies appropriate tone, and develops effective written content based on purpose and targeted readership of a business document• Effectively organizes writing content to increase reader understanding
Link to book in HP Skillport
Link to book in HP Skillport
Link to book in HP Skillport
Link to book in HP Skillport
Link to HP Resource
Link to HP Resource
Link to Online Dictionary
Link to HP Proposal Web
Competency 6: Working Effectively in a Team
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: • Facilitates effective team member interaction including cooperation with other team members• Communicates effectively in a team. Balances team contributions• Provides mutual support• Effectively provides others with feedback, and appropriately receives feedback • Mitigates conflict in a team. Utilizes various approaches for working collaboratively with other team members
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Competency 7: Expectation Setting & Handling
Competency 8: Defining, Analyzing & Solving Business Problems
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: • Understands the importance of setting appropriate expectations of performance with both managers and clients• Effectively sets realistic expectations across the course of a project to ensure the perception is created of having met or even over-achieved the agreed upon expectation• Understands the impact of good expectation setting on customer satisfaction and commercial success of a project
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: • Understands thought patterns• Effectively utilizes methods and techniques to gather, process, and analyze facts and data that are relevant to an issue• Breaks complex issues down into components. Utilizes effective questioning to understand and frame problems• Is able to apply critical thinking methods and techniques to diagnose problems and identify root causes and hypothesize potential solutions• Identifies priorities for resolution, weighs alternatives, and generates options. Identifies implications of resolutions and plans to overcome barriers. In all, effectively and efficiently draws conclusions and generates solutions based on facts and logical reasoning.
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Competency 9: Defining a Solution
Competency 10: Requirements Development
Competency 11: Project Management Fundamentals
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: • Understands the elements that make up a "solution" to a client's problem from the HP solution perspective, and how to apply this understanding to the definition, scoping, and delivery of a solution within a consulting engagement • Utilizes standard methods and techniques for understanding the client's issues• Is able to identify and define the scope and context of a solution for the client's needs, including understanding drivers, goals and solution principles, and applying simple solution modeling techniques, as appropriate, to drive communication and understanding • Understands and applies methods for assessing a proposed solution to its requirements, as well as assessing an organization's readiness to adopt it• Understands the elements and techniques for validating a solution
Link to book in HP Skillport
Link to HP Skillport Login
Competency Description: • Understands and applies the concepts of requirements elicitation, and effectively utilizes one or more requirements elicitation methods (e.g., interviews, focus group, etc.) • Assists in identifying stakeholders who will help specify requirements from different points of view and understands their organizational bias • Identifies domain constraints that limit the functionality or performance of the system or product to be built• Identifies the rationale for each requirement that is recorded• Discovers usage scenarios or use cases to help customers/users better identify key requirements• Discovers "qualities and constraints" (non-functional requirements)• Identifies ambiguous requirements as candidates for prototyping. Models rationales and assumptions. Captures and documents definitions of terms. • Analyzes and documents measurements (acceptance criteria)• Analyzes and documents priorities.
Link to book in HP Skillport
Link to HP Skillport Login
Competency 12: Planning Project Tasks/Effort Estimation
Competency 13: Managing Boundaries
Competency Description: • For Non-Project Managers - Understands the fundamental concepts, processes, and techniques to effectively work within a project, and support the outcomes necessary for HP and the client • This includes the ability to understand, apply, and communicate project management common vocabulary, frameworks, and processes for projects of varying size and duration• Understands the structure and purpose of project plans, and is able to effectively contribute to project planning activities• Understands the interaction of scope, schedule, and resources throughout the project lifecycle• Identifies and utilizes components of HP's project management framework in support of project activities including: work breakdown structures, estimation, risk identification, dependency identification, and dependency management • Utilizes techniques and tools for tracking, assessing, and communicating project progress at the individual contributor level
Link to book in HP Skillport
Link to book in HP Skillport
Link to HP Skillport Login
Competency Description:• Utilizes a formal process whereby the employee (or project team) can establish an estimate, or approximation, of the work that is to be done on a project, even if input data is incomplete, uncertain, or unstable• Identifies best information and/or resources available for making an estimate and reducing uncertainty• Effectively uses prior experience to form estimates• Understands the difference between work and duration• Utilizes common estimating methods and techniques to create an estimate (e.g., brainstorming)• Knows how to establish a rough-order-of-magnitude estimate• Identifies and communicates variables, assumptions, and potential roadblocks in estimating work or duration of tasks
Link to book in HP Skillport
Link to HP Skillport Login
Competency Description: • Sets and manages boundaries within professional and personal life, especially dealing with conflicts in prioritization of demands• Understands why boundaries are important and how to develop boundaries • Has the ability to express and maintain both personal and professional boundaries
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency 14: Working Effectively in a Mentoring Relationship
Competency 15: Working Across Cultures
Competency Description: • Understands the purpose of a mentoring relationship.• Understands and can apply best practices for being a mentee, including time commitment, development activities, making the most of a relationship, setting mentorship goals and timeframes• Knows when it is time to establish new relationships to help meet goals
Link to book in HP Skillport
Link to HP Consulting Academy
Link to Mentoring @hp
Link to HP Skillport Login
Competency Description: • Understands cultural context and concepts• Understands how culture affects personal and business interactions• Identifies and applies cultural do's and don'ts in a cross-cultural team• Modifies personal style to ensure appropriate behaviors within other cultures• Understands intercultural concepts and applies them effectively in the work environment, including identification and recognition of cultural thought patterns and contextual patterns of corporate culture• Appropriately applies cultural norms to intercultural communications, including providing feedback, error handling, non-verbal communication, and email
Link to book in HP Skillport
Link to book in HP Skillport
Link to Cultural Navigator
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency 16: Interpersonal Awareness
Competency 17: The Elevator Pitch
Competency 18: Consulting Lifestyle Skills
Competency Description: • Has effective self-awareness and self-regulation• Understands various social styles and learning styles and how they impact interpersonal and professional relationships• Has the ability to deal efficiently and thoughtfully with complex social and professional relationships• Modifies personal style to ensure effective relationships with others• Is considerate of the feelings and experiences of others• Reacts to others in a socially and professionally appropriate way, especially in stressful or conflict situations
Link to book in HP Skillport
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Competency Description: • Has the ability to simply define a product, service, or organization and its value proposition and quickly present it or speak to it in a way that is appropriate for a stakeholder• Effectively formulates and delivers an elevator speech• Understands when and how to tailor an elevator speech for different audiences or stakeholders • Understands and applies common approaches and techniques for developing an elevator pitch for a solution to a client's problem
Link to book in HP Skillport
Link to Skillbrief in HP Skillport
Competency Description: • Works independently and manages a healthy level of self-motivation • Understands and applies good practices from experienced consultants for effectively managing the stress and challenges of life "on the road"• Effectively stays engaged with their team, organization, and HP, even though they may be disconnected from HP corporate contact • Understands and effectively utilizes HP systems and structures, as well as those from their organization and team which provide support for on-the-road consultants • Effectively utilizes systems and techniques to avoid losing the HP perspective when embedded for long periods on client projects • Effectively manages personal and professional development
Link to book in HP Skillport
Link to job aid in HP Skillport
Link to HP Skillport Login
Resources for the Consulting Academy Consulting Foundations Competencies
Resource
Competency 1: Facilitation
Sample Agenda Template
Facilitating Productive Conflict
Steps to Responding to Objections
Guidelines for Preventing Dysfunctional Behavior
Using Observation Skills to Diagnose Behavior
Competency 2: Presentation
This worksheet lists information about available resources for each Consulting Foundation competency to help you plan your development activities.
Competency Description: Understands and executes the role of the facilitator, including understanding and using facilitation techniques, tools, and formats to effectively manage meetings to
Manages interactions, group norms, and group dynamics (including undercurrents, both verbal and non-verbal)Assists in organizing ideas, achieving consensus, and managing objections
The Secrets of Facilitation: The SMART Guide to Getting Results with Groups, New and Revised by Michael Wilkinson
Small Group Facilitation: Improving Process and Performance in Groups and Teams by Judith Kolb
Additional facilitation Job Aids in HP Skillport. Search with the key word facilitator and the category Job Aids. Select and download relevant job aids related to facilitation.
Competency Description: Knows how to apply various presentation styles and approachesEffectively creates presentations with appropriate format and structure, including choosing the right presentation style for the correct audience (modifies styles and
content to address the differences between technical and executive presentations)Develops and delivers clear, concise, and compelling messages in an engaging way
Evaluating Your Audience
Organizing Presentation Ideas
Guidelines for Creating Visual Aids
Guidelines for Writing a Presentation
How to Stage a Presentation
Preparing a Room for a Presentation
Verbal and Nonverbal Skills
Controlling Presentation Nerves
How to Handle Questions and Answers
HP PowerPoint templates and detailed presentation guidelines
Competency 3: Decision Making
Presentation Skills for Technical Professionals: Achieving Excellence by Naomi Karten
The Complete Presentation Skills Handbook: How to Understand and Reach Your Audience for Maximum Impact and Success by Suzy Siddons
10 Steps to Successful Virtual Presentations by Wayne Turmel
Speaking Up: Surviving Executive Presentations by Frederick Gilbert
Additional presentation Job Aids in HP Skillport. Search with the key word presentation and the category Job Aids. Select and download relevant job aids related to presentation.
The Decision Making Model
The Four Decision Making Styles
Steps of How to Deal with Uncertainty
Decision Making Process
Choosing the Right Decision Making Approach
Competency 4: Managing Communications - Listening & Questioning
Techniques for Effective Listening
Competency Description: Understands approaches to guide effective and timely decision making including: decision planning, establishing objectives, establishing and evaluating alternativesUnderstands the impact of personal or cultural biases on decision makingIdentifies and evaluates decision implications and consequencesEffectively utilizes decision making models and appropriate decision making techniques to various situations
Decision Making and Problem Solving by John Adair
John Adair's 100 Greatest Ideas for Smart Decision Making by John Adair
Additional decision making Job Aids in HP Skillport. Search with the key word decision making and the category Job Aids. Select and download relevant job aids related to decision making.
Competency Description: Understands the importance and impact of effective communicationsIs an effective listener, utilizing a variety of active listening techniques to eliminate communication barriersSeeks understanding through effective, non-confrontational questioning
Is able to deliver structured, clear, concise, and persuasive verbal communications for various target audiences - both upward and downwardUnderstands what to communicate when, and how to utilize different communication platforms in different settingsEffectively handles challenging conversations, especially when communicating difficult messages
Interpersonal Communication: Questioning, Listening, and Feedback Skills by Tony Alessandra and Phillip L. Hunsaker
Power Listening: Mastering the Most Critical Business Skill of All by Bernard T. Ferrari
Overcoming Barriers to Effective Listening
Active Listening Examples
Effective Types of Questions for Facilitation
Open-Ended Questions for Networking
Competency 5: Managing Communications - Effective Business Writing
Business Document Guidelines
Global Communications Resource Center
Merriam-Webster online dictionary
Proposal Guidelines, Boilerplate and Tools
Additional listening and questioning Job Aids in HP Skillport. Search with the key word listening or question and the category Job Aids. Select and download relevant job aids related to these topics.
Competency Description: Has the ability to prepare focused and persuasive written communications - especially as related to the development of client-facing business documentsUnderstands key writing characteristics and messagesApplies appropriate tone, and develops effective written content based on purpose and targeted readership of a business documentEffectively organizes writing content to increase reader understanding
The Business Style Handbook: An A-to-Z Guide for Effective Writing on the Job, by Helen Cunningham and Brenda Green
Fundamentals of Business Writing by Joseph C. Mancuso and Yvonne V. Chabrier
The AMA Handbook of Business Writing: The Ultimate Guide to Style, Grammar, Punctuation, Usage, Construction and Formatting by Kevin Wilson and Jennifer Wauson
The McGraw-Hill 36-Hour Course: Business Writing and Communication, Second Edition by Kenneth W. Davis
Informative Writing Characteristics and Examples
Responsive Writing Characteristics and Examples
Using the Appropriate Business Tone
Reader Checklist
Persuasive Writing Characteristics and an Example
Four Techniques for Writing Concisely
Ways to Structure Content
Six Techniques for Writing Clearly
Competency 6: Working Effectively in a Team
Team-building Resource
Facilitating Team Development through Evolutionary Stages
Six Techniques for Resolving Conflict
Additional business writing Job Aids in HP Skillport. Search with the key word business writing and the category Job Aids. Select and download relevant job aids related to business writing.
Competency Description: Facilitates effective team member interaction including cooperation with other team membersCommunicates effectively in a team. Balances team contributionsProvides mutual supportEffectively provides others with feedback, and appropriately receives feedback Mitigates conflict in a team. Utilizes various approaches for working collaboratively with other team members
The Handbook of High Performance Virtual Teams: A Toolkit for Collaborating Across Boundaries by Jill Nemiro, Michael Beyerlin, Lori Bradley and Susan Beyerlin
Development Stages of a Cross-functional Team
Strategies for Effective Team Members
Competency 7: Expectation Setting & Handling
Prepare to Exceed Customer Expectations
Competency 8: Defining, Analyzing & Solving Business Problems
Problem Solving Styles
Six-Step Problem Solving Model
Problem Solving Mind Traps and Process Traps
Additional teamwork Job Aids in HP Skillport. Search with the key word working effectively in a team and the category Job Aids. Select and download relevant job aids related to working effectively in a tem.
Competency Description: Understands the importance of setting appropriate expectations of performance with both managers and clientsEffectively sets realistic expectations across the course of a project to ensure the perception is created of having met or even over-achieved the agreed upon
Understands the impact of good expectation setting on customer satisfaction and commercial success of a project
Pay Attention: How to Listen, Respond, and Profit from Customer Feedback by Ann Thomas and Jill Applegate
Additional expectation setting & handling Job Aids in HP Skillport. Search with the key word customer expectations and the category Job Aids. Select and download relevant job aids related to this topic.
Competency Description: Understands thought patternsEffectively utilizes methods and techniques to gather, process, and analyze facts and data that are relevant to an issueBreaks complex issues down into components. Utilizes effective questioning to understand and frame problemsIs able to apply critical thinking methods and techniques to diagnose problems and identify root causes and hypothesize potential solutionsIdentifies priorities for resolution, weighs alternatives, and generates options. Identifies implications of resolutions and plans to overcome barriers. In all, effectively
and efficiently draws conclusions and generates solutions based on facts and logical reasoning.
Decision Making and Problem Solving by John Adair
Cost-Benefit Analysis
Tips for Improving your Problem Solving Skills
Competency 9: Defining a Solution
Competency 10: Requirements Development
Competency 11: Project Management Fundamentals
Additional problem solving Job Aids in HP Skillport. Search with the key word problem solving and the category Job Aids. Select and download relevant job aids related to this topic.
Competency Description: Understands the elements that make up a "solution" to a client's problem from the HP solution perspective, and how to apply this understanding to the definition,
scoping, and delivery of a solution within a consulting engagement Utilizes standard methods and techniques for understanding the client's issuesIs able to identify and define the scope and context of a solution for the client's needs, including understanding drivers, goals and solution principles, and applying
simple solution modeling techniques, as appropriate, to drive communication and understanding Understands and applies methods for assessing a proposed solution to its requirements, as well as assessing an organization's readiness to adopt itUnderstands the elements and techniques for validating a solution
A Guide to the Business Analysis Body of Knowledge (BABOK Guide) by The International Institute of Business Analysis
Job Aids in HP Skillport. Search with the key word business analysis and the category Job Aids. Select and download relevant job aids related to this topic.
Competency Description: Understands and applies the concepts of requirements elicitation, and effectively utilizes one or more requirements elicitation methods (e.g., interviews, focus group,
Assists in identifying stakeholders who will help specify requirements from different points of view and understands their organizational bias Identifies domain constraints that limit the functionality or performance of the system or product to be builtIdentifies the rationale for each requirement that is recordedDiscovers usage scenarios or use cases to help customers/users better identify key requirementsDiscovers "qualities and constraints" (non-functional requirements)Identifies ambiguous requirements as candidates for prototyping. Models rationales and assumptions. Captures and documents definitions of terms. Analyzes and documents measurements (acceptance criteria)Analyzes and documents priorities.
A Guide to the Business Analysis Body of Knowledge (BABOK Guide) by The International Institute of Business Analysis
Job Aids in HP Skillport. Search with the key word business analysis and the category Job Aids. Select and download relevant job aids related to this topic.
Competency 12: Planning Project Tasks/Effort Estimation
Competency 13: Managing Boundaries
Steps to Personal Accountability
Competency Description: For Non-Project Managers - Understands the fundamental concepts, processes, and techniques to effectively work within a project, and support the outcomes
necessary for HP and the client This includes the ability to understand, apply, and communicate project management common vocabulary, frameworks, and processes for projects of varying size
Understands the structure and purpose of project plans, and is able to effectively contribute to project planning activitiesUnderstands the interaction of scope, schedule, and resources throughout the project lifecycleIdentifies and utilizes components of HP's project management framework in support of project activities including: work breakdown structures, estimation, risk
identification, dependency identification, and dependency management Utilizes techniques and tools for tracking, assessing, and communicating project progress at the individual contributor level
A Guide to the Project Management Body of Knowledge (PMBOK) by the Project Management Insitute
Managing Politics and Conflict in Projects by Brian Irwin
Job Aids in HP Skillport. Search with the key word project management and the category Job Aids. Select and download relevant job aids related to this topic.
Competency Description:Utilizes a formal process whereby the employee (or project team) can establish an estimate, or approximation, of the work that is to be done on a project, even if
input data is incomplete, uncertain, or unstableIdentifies best information and/or resources available for making an estimate and reducing uncertaintyEffectively uses prior experience to form estimatesUnderstands the difference between work and durationUtilizes common estimating methods and techniques to create an estimate (e.g., brainstorming)Knows how to establish a rough-order-of-magnitude estimateIdentifies and communicates variables, assumptions, and potential roadblocks in estimating work or duration of tasks
A Guide to the Project Management Body of Knowledge (PMBOK) by the Project Management Insitute
Job Aids in HP Skillport. Search with the key word project estimating and the category Job Aids. Select and download relevant job aids related to this topic.
Competency Description: Sets and manages boundaries within professional and personal life, especially dealing with conflicts in prioritization of demandsUnderstands why boundaries are important and how to develop boundaries Has the ability to express and maintain both personal and professional boundaries
The 85% Solution: How Personal Accountability Guarantees Success: No Nonsense, No Excuses by Linda Galindo and Versera Performance Consulting
Additional Job Aids in HP Skillport. Search with the key word accountability and the category Job Aids. Select and download relevant job aids related to this topic.
Competency 14: Working Effectively in a Mentoring Relationship
Read about the Consulting Academy Mentoring Program
Read about your role as a mentee at Mentoring @hp
Competency 15: Working Across Cultures
Set up your profile on the Cultural Navigator
Building Cross-cultural Rapport
Overcoming Cross-cultural Communication Barriers
Competency Description: Understands the purpose of a mentoring relationship.Understands and can apply best practices for being a mentee, including time commitment, development activities, making the most of a relationship, setting
mentorship goals and timeframesKnows when it is time to establish new relationships to help meet goals
So You Want to be Mentored: An Application Workbook for Using Five Strategies to Get the Most Out of a Mentoring Relationship by Stella Cowan
Job Aids in HP Skillport. Search with the key word mentoring and the category Job Aids. Select and download relevant job aids related to this topic.
Competency Description: Understands cultural context and conceptsUnderstands how culture affects personal and business interactionsIdentifies and applies cultural do's and don'ts in a cross-cultural teamModifies personal style to ensure appropriate behaviors within other culturesUnderstands intercultural concepts and applies them effectively in the work environment, including identification and recognition of cultural thought patterns and
contextual patterns of corporate cultureAppropriately applies cultural norms to intercultural communications, including providing feedback, error handling, non-verbal communication, and email
The Handbook of High Performance Virtual Teams: A Toolkit for Collaborating Across Boundaries by Jill Nemiro, Michael Beyerlin, Lori Bradley and Susan Beyerlin
Cultural Intelligence: Living and Working Globally by David C. Thomas and Kerr Inkson
Additional Job Aids in HP Skillport. Search with the key word cross culture and the category Job Aids. Select and download relevant job aids related to this topic.
Competency 16: Interpersonal Awareness
Emotional Intelligence Competencies
EQ Domains
Competency 17: The Elevator Pitch
Different Communication Platforms and Settings
Competency 18: Consulting Lifestyle Skills
Competency Description: Has effective self-awareness and self-regulationUnderstands various social styles and learning styles and how they impact interpersonal and professional relationshipsHas the ability to deal efficiently and thoughtfully with complex social and professional relationshipsModifies personal style to ensure effective relationships with othersIs considerate of the feelings and experiences of othersReacts to others in a socially and professionally appropriate way, especially in stressful or conflict situations
Personality Style at Work: The Secret to Working with (Almost) Anyone by Kate Ward
The EQ Edge: Emotional Intelligence and Your Success, Third Edition by Steven J. Stein and Howard E. Book
Additional Job Aids in HP Skillport. Search with the key word emotional intelligence and the category Job Aids. Select and download relevant job aids related to this topic.
Competency Description: Has the ability to simply define a product, service, or organization and its value proposition and quickly present it or speak to it in a way that is appropriate for a
Effectively formulates and delivers an elevator speechUnderstands when and how to tailor an elevator speech for different audiences or stakeholders Understands and applies common approaches and techniques for developing an elevator pitch for a solution to a client's problem
Speaking Up: Surviving Executive Presentations by Frederick Gilbert
Competency Description: Works independently and manages a healthy level of self-motivation Understands and applies good practices from experienced consultants for effectively managing the stress and challenges of life "on the road"Effectively stays engaged with their team, organization, and HP, even though they may be disconnected from HP corporate contact Understands and effectively utilizes HP systems and structures, as well as those from their organization and team which provide support for on-the-road consultants Effectively utilizes systems and techniques to avoid losing the HP perspective when embedded for long periods on client projects Effectively manages personal and professional development
Stress Management Techniques
Relaxation and Stress Reduction Workbook, Sixth Edition by Martha Davis, Elizabeth Robbins Eshelman, and Matthew McKay
Additional Job Aids in HP Skillport. Search with the key word stress management and the category Job Aids. Select and download relevant job aids related to this topic.
Resources for the Consulting Academy Consulting Foundations Competencies
Type
Competency 1: Facilitation
Online Book
Online Book
OnlineJob Aid
OnlineJob Aid
OnlineJob Aid
OnlineJob Aid
OnlineJob Aid
OnlineJob Aid
Competency 2: Presentation
This worksheet lists information about available resources for each Consulting Foundation competency to help you plan your
Understands and executes the role of the facilitator, including understanding and using facilitation techniques, tools, and formats to effectively manage meetings to
Effectively creates presentations with appropriate format and structure, including choosing the right presentation style for the correct audience (modifies styles and
Online Book
Online Book
Online Book
Online Book
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Resource
Competency 3: Decision Making
Online Book
Online Book
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Competency 4: Managing Communications - Listening & Questioning
Online Book
Online Book
Online Job Aid
Understands approaches to guide effective and timely decision making including: decision planning, establishing objectives, establishing and evaluating alternatives
Is able to deliver structured, clear, concise, and persuasive verbal communications for various target audiences - both upward and downward
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Competency 5: Managing Communications - Effective Business Writing
Online Book
Online Book
Online Book
Online Book
Online Resource
Online Resource
Online Resource
Online Resource
Has the ability to prepare focused and persuasive written communications - especially as related to the development of client-facing business documents
Applies appropriate tone, and develops effective written content based on purpose and targeted readership of a business document
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Competency 6: Working Effectively in a Team
Online Book
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Online Job Aid
Competency 7: Expectation Setting & Handling
Online Book
Online Job Aid
Online Job Aid
Competency 8: Defining, Analyzing & Solving Business Problems
Online Book
Online Job Aid
Online Job Aid
Online Job Aid
Effectively sets realistic expectations across the course of a project to ensure the perception is created of having met or even over-achieved the agreed upon
Is able to apply critical thinking methods and techniques to diagnose problems and identify root causes and hypothesize potential solutionsIdentifies priorities for resolution, weighs alternatives, and generates options. Identifies implications of resolutions and plans to overcome barriers. In all, effectively
Online Job Aid
Online Job Aid
Online Job Aid
Competency 9: Defining a Solution
Online Book
Online Job Aid
Competency 10: Requirements Development
Online Book
Online Job Aid
Competency 11: Project Management Fundamentals
Understands the elements that make up a "solution" to a client's problem from the HP solution perspective, and how to apply this understanding to the definition,
Is able to identify and define the scope and context of a solution for the client's needs, including understanding drivers, goals and solution principles, and applying
Understands and applies methods for assessing a proposed solution to its requirements, as well as assessing an organization's readiness to adopt it
Understands and applies the concepts of requirements elicitation, and effectively utilizes one or more requirements elicitation methods (e.g., interviews, focus group,
Assists in identifying stakeholders who will help specify requirements from different points of view and understands their organizational bias
Identifies ambiguous requirements as candidates for prototyping. Models rationales and assumptions. Captures and documents definitions of terms.
Online Book
Online Book
Online Job Aid
Competency 12: Planning Project Tasks/Effort Estimation
Online Book
Online Job Aid
Competency 13: Managing Boundaries
Online Book
Online Job Aid
Online Job Aid
For Non-Project Managers - Understands the fundamental concepts, processes, and techniques to effectively work within a project, and support the outcomes
This includes the ability to understand, apply, and communicate project management common vocabulary, frameworks, and processes for projects of varying size
Identifies and utilizes components of HP's project management framework in support of project activities including: work breakdown structures, estimation, risk
Utilizes techniques and tools for tracking, assessing, and communicating project progress at the individual contributor level
Utilizes a formal process whereby the employee (or project team) can establish an estimate, or approximation, of the work that is to be done on a project, even if
Sets and manages boundaries within professional and personal life, especially dealing with conflicts in prioritization of demands
Competency 14: Working Effectively in a Mentoring Relationship
Online Book
Online Resource
Online Resource
Online Job Aid
Competency 15: Working Across Cultures
Online Book
Online Book
Online Resource
Online Job Aid
Online Job Aid
Online Job Aid
Understands and can apply best practices for being a mentee, including time commitment, development activities, making the most of a relationship, setting
Understands intercultural concepts and applies them effectively in the work environment, including identification and recognition of cultural thought patterns and
Appropriately applies cultural norms to intercultural communications, including providing feedback, error handling, non-verbal communication, and email
Competency 16: Interpersonal Awareness
Online Book
Online Book
Online Job Aid
Online Job Aid
Online Job Aid
Competency 17: The Elevator Pitch
Online Book
Online Resource
Competency 18: Consulting Lifestyle Skills
Has the ability to simply define a product, service, or organization and its value proposition and quickly present it or speak to it in a way that is appropriate for a
Understands and applies common approaches and techniques for developing an elevator pitch for a solution to a client's problem
Understands and applies good practices from experienced consultants for effectively managing the stress and challenges of life "on the road"Effectively stays engaged with their team, organization, and HP, even though they may be disconnected from HP corporate contact Understands and effectively utilizes HP systems and structures, as well as those from their organization and team which provide support for on-the-road consultants Effectively utilizes systems and techniques to avoid losing the HP perspective when embedded for long periods on client projects
Online Book
Online Job Aid
Online Job Aid
Career Track: Business Consulting
Development Area
Customer Industries
Customer Industries
Customer Industries
Customer Industries
Customer Industries
Customer Industries
Customer Industries
Consulting knowledge: ITILConsulting knowledge: ITIL
Platforms knowledge: Microsoft
Platforms knowledge: Microsoft
Platforms knowledge: SAP
Platforms knowledge: Oracle
IT Transformation&Right StepHP Transformation Framework
Additional Suggested Courses
Professional skills: Global English Professional skills: NegotiationProfessional skills: Interviewing skills
Business knowledge: TOGAF
Business knowledge: NetworkBusiness knowledge: IT SecurityBusiness knowledge: AppsBusiness knowledge: QualityBusiness knowledge: ALM
Business knowledge: APM
Business knowledge: COBIT
Business knowledge: ISO 20000
Business knowledge: ISO 38500
Business knowledge: ABM processes, tools, templates
Business knowledge: Transformation readiness
Business knowledge: ITAC
Business knowledge: IT SCRUM
Business knowledge: HPSRA
Business knowledge: LEAN
Business knowledge: Testing
Additional Suggested Courses
Business knowledge: TC
Edge Platform
Business knowledge: EDGE
Edge Process Framework
Business knowledge: EDGE
Business knowledge: EDGE
SOA
Business knowledge: SOA
Business knowledge: SOA
Business knowledge: SOA
AMOD
Business knowledge: AMOD
Business knowledge: AMOD
Business knowledge: AMOD
AT2C
Business knowledge: AT2C
Business knowledge: AT2C
Business knowledge: AT2C
ArchitectureBusiness knowledge: IT Architecture
Business knowledge: Solution Architect
Business knowledge: Technology Architect
Business knowledge: Enterprise Architect
Career Track: Business Consulting
Training Name/Link
Customer Industries
Industry overviews - HC
Industry overviews - Manufactoring
Industry overviews - Telecoms
Industry overviews - Gov
Industry overviews - Defence
Industry overviews -Travel & Transport
ITIL V3 Overview (Recorded)ITIL for Dummies
Microsoft
Microsoft
SAP
Oracle Knowledge Centre
IT Transformation and RightStep Overview - Parts 1 to 8HP Transformation Framework Flight Planning
Additional Suggested Courses
Negotiation Interviewing skills
TOGAF Basics
Network BasicsIT Security BasicsApps-Methods: SLC2, SLC3 OverviewQuality: CMMI, ISO 9000Application Lifecycle Management (ALM)
Application Portfolio Management (APM)
TRANSFORMATION READINESS ASSESSMENT
COBIT
ISO 20000
ISO 38500
ABM Enterprise Program Office Processes, Tools, and Templates Training (Growth @HP)English as a Second Language (for Enterprise Services Only) – GlobalEnglish (Growth @HP)
ITAC
SCRUM
HPSRA (ITAM/HPSM 7)
LEAN SIX SIGMA
TRANSFORMATION EXPERIENCE WORKSHOPTesting
Additional Suggested Courses
Apps AC&M Applications Development for Cloud Offering Awareness (Tier 1)
Edge Platform
App Svcs EDGE - Platform
Edge Process Framework
App Svcs EDGE - Implementation Team
App Svcs EDGE - Project Management Office
SOA
SOA Integration Framework (EDGE)
App Svcs SOA and Integration - Architect
App Svcs SOA and Integration - Consultant
AMOD
AMOD Framework (EDGE)
AMod Applications Rationalization
App Svcs AMod Re-Architect
AT2C
Apps AC&M Applications Transformation to Cloud Offering Awareness (Tier 1)
IT Application Transformation Overview
Apps Awareness - AMod Applications Assessments
ArchitectureIT-Architecture Overview
Guide to Solution Architect Development
Guide to Technology Architect Development
Guide to Enterprise Architect Development
Career Track: Business Consulting
Additional information Course ID Duration hrs
1017232 Grow@HP course 1.30
Review Training portal: http://teams10.sharepoint.hp.com/teams/GSCDC/CIS/default.aspx
Project dependant. Should be completed with Direct Manager's / Mentor's support.
Project dependant. Should be completed with Direct Manager's / Mentor's support.
Project dependant. Should be completed with Direct Manager's / Mentor's support.
Project dependant. Should be completed with Direct Manager's / Mentor's support.
Project dependant. Should be completed with Direct Manager's / Mentor's support.
Project dependant. Should be completed with Direct Manager's / Mentor's support.
Book in SkillPort
Skill Port Knowledge Centres available: - Microsoft Enterprise Solutions KnowledgeCenter- Microsoft MCSE & MCSA Certification KnowledgeCenter
00708104 Grow@HP course00658311 Grow@HP course
1204474 Grow@HP course1
1159118 Grow@HP course 16
Review Microsoft products training portal, where a list of trainings is offered.
HP SAP Training portal offers a number of training activities (curriculas, trainigs, guides, etc. )
SkillPort Oracle Knowledge Centre
http://www.opengroup.org/architecture/http://www.opengroup.org/contacts
http://hpedia.hp.com/wiki/APM
http://hpedia.hp.com/wiki/Transformational_Readiness_Assessment:_SREhttp://teams4.sharepoint.hp.com/teams/EDS%20Sharing%20Report/EDS%20Sharing%20Reports/Transformation%20Readiness%20Assessment%20Overview.ppt
http://hpedia.hp.com/wiki/ISO_20000
TBC
1
http://hpedia.hp.com/wiki/ITAChttps://www.opengroup.org/openca/cert/docs/templates.tpl
http://hpedia.hp.com/wiki/Scrumhttp://www.mountaingoatsoftware.com/
http://hpedia.hp.com/wiki/Lean_Six_Sigma
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CourseDetail&deepLinkParams=courseId=00411678
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CurriculumDetail&deepLinkParams=curriculumId=curra000000000056142
1 required 1,5, 8 recommended
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CurriculumDetail&deepLinkParams=curriculumId=curra000000000028738
5 Required, 12 recommended
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CurriculumDetail&deepLinkParams=curriculumId=curra000000000028741
8 Required, 8 recommended
http://serviceorientation.com/
24
0.30
0.30
1
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CurriculumDetail&deepLinkParams=curriculumId=curra000000000009986
8 Modules required 1- 2h, 21 recommended
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CurriculumDetail&deepLinkParams=curriculumId=curra000000000009987
8 Modules required 1- 2h, 21 recommended
http://intranet.hp.com/enterpriseservices/ww/site/market/service/applications/50/13/index.html
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CourseDetail&deepLinkParams=courseId=00317470
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CurriculumDetail&deepLinkParams=curriculumId=curra000000000090341
7 Modules required, 7 Modules recommended
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CourseDetail&deepLinkParams=courseId=00315111
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CourseDetail&deepLinkParams=courseId=00301955
http://grow.hp.com/Saba/loginAsUser.jsp?deepLinkName=CourseDetail&deepLinkParams=courseId=00109219
http://hrcms01.atl.hp.com:6503/tech_soln_global/protected/pages/en_US/column_page_0232.htm
Complete Curriculum; Several Courses
http://hrcms01.atl.hp.com:6503/tech_soln_global/protected/pages/en_US/column_page_0234.htm
Complete Curriculum; Several Courses
http://hrcms01.atl.hp.com:6503/tech_soln_global/protected/pages/en_US/column_page_0233.htm
Complete Curriculum; Several Courses
Career Track: Business Consulting
Priority 1 Month 1-6 Monthsx
Optional xBook Optional
Optional x
Development Type
Training Type
7-12 Months
13-18 Months
Role depend.
Role depend.
Role depend.
Role depend.
Role depend.
Role depend.
Role depend.
Optional x
Optional x
Optional x
Optional xOptional x
WBT Optional x
WBT OptionalOptional xOptionalOptional
OptionalOptionalOptionalOptionalOptionalOptional
Optional x
OptionalOptional
Optional
Optional
Optional
OptionalOptional
Optional xOptional
WBT Optional
WBT Optional
WBT Optional
WBT Optional
Optional
WBT Optional
WBT Optional
Optional
ILT/ VC Optional
ILT / WBT Optional
WBT Optional
WBT Optional
WBT Optional
WBT Optional
WBT Optional
WBT Optional
Other Input18-24 MonthsProject dependent
Based on the capability in which the Graduate is assigned a deeper knowledge on MS might be required.
Based on the capability in which the Graduate is assigned a Based on the capability in which the Graduate is assigned a deeper Based on the capability in which the Graduate is
Dependent on the individual
Recommended for AMOD/SOA consultants
Useful, but really targeted at Expert Level and above
Workday
Performance Goals (to be set in the first month):
Career Goal (to be set within the first 6 months):
Development Goal/s (to be set in the first month):
To ensure a proper performance management process and to cover the expectations of the Graduate program, we recommend you carefully to review the following guidance.
It is the Graduate's role to drive and complete the development and performance activities. The Direct Manager is expected to provide guidance and direction in setting relevant goals and learning activities.To establish a clear line of sight for expected performance and possible career development we strongly recommend setting specific goals in 3 areas.
The goals and progress updates should be completed in Workday.
The performance goals should be aligned with the project or assignments that Graduate will work on by the end of the respective fiscal year. Set 2 to 3 performance goals, expected results and measures. You might wish you review additional materials for setting SMART goals here.
The Career Goal should reflect the desired job role and level (Entry or Intermediate) that the Graduate is willing to move to at the end of the Graduate program. When setting the Career goal, please consider what certifications and work experience is required for the job role and targeted level. Example: At end of the Graduate program I will be ready to move into a Project Management job role, Intermediate level. Our recommendation is to set not more than 1 Career Goal.
The Development goal/s should support the successful completion of the Performance and Career Goals. They can be closely linked with Graduate Development Plan activities or with achieving some very specific target. Example1: Complete all learning activities as planned in the Graduate Development Plan. Example2: Obtain Project CAPM certification at the end of the Fiscal Year.
Our recommendation is to review the completion of the goals every 3 months and every 6 months to enter completion updates in Workday. The Graduate is expected to review and update the goals in Workday. Direct Manager should review the updates and provide feedback.
HP Restricted
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