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C O N T E N T S
Introduction
Defining ERP Software FrontRunners (Small Vendors)
FrontRunners (Enterprise Vendors)
Runners Up
Methodology Basics
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This FrontRunners analysis is a data-driven assessment
identifying products in the Enterprise Resource Planning (ERP) software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommendations (y-axis). FrontRunners then plots 10-15 products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category.
In the ERP FrontRunners infographic, the Enterprise Vendor graphic had a minimum qualifying
score of 3.49 for Usability and 3.39 for User Recommended, while the Small Vendor graphic had a minimum qualifying score of 3.75 for Usability and 3.67 for User Recommended. To be considered for the ERP FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user rating score of 3.0 for both Usability and User Recommended in both the Small Vendor and Enterprise Vendor graphics.
I N T R O D U C T I O N
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INTRODUCTION
The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.
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Enterprise Resource Planning (ERP) software helps
organizations track information across all departments and business functions, from accounting to human resources to sales and beyond, and leverages a shared database to provide a single “source of truth” across modules.
Software Advice’s FrontRunners is focused on the North American Operational ERP market, which
is oriented to buyers in “product-centric” industries such as manufacturing, distribution, retail etc. We identify this set of core capabilities for the Operational ERP category: core financials, human capital management (HCM) and at least two of the following: inventory management, supply chain management, manufacturing and/or enterprise asset management.
D E F I N I N G E R P S O F T WA R E
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For each individual rating in both the Usability and User Recommended criteria, the methodology
weighs recent reviews more heavily.
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4.83.2
4.8
3.2
USABILITY
ePROMIS ERPMIE Trak Pro
ERPNextCetec ERP
ERPAGPriority
UnanetOdoo
IQMS Manufacturing ERP
Intacct ERP
Global Shop Solutions
TrueERP
F R O N T R U N N E R S ( S M A L L V E N D O R S )
FRONTRUNNERS® FOR ERP, MAY 2018
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F R O N T R U N N E R S S C O R E S
( S M A L L V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 ePROMIS ERP 9.23 4.61 4.63
2 MIE Trak Pro 9.02 4.40 4.63
3 ERPNext 9.02 4.47 4.55
4 Cetec ERP 8.91 4.31 4.61
5 ERPAG 8.87 4.45 4.42
6 Priority 8.76 4.34 4.42
7 Unanet 8.53 4.24 4.29
8 Odoo 8.31 4.07 4.24
9 IQMS Manufacturing ERP 8.17 4.10 4.08
10 Intacct ERP 7.83 3.97 3.86
11 Global Shop Solutions 7.82 3.79 4.03
12 TrueERP 7.42 3.75 3.67
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For each individual rating in both the Usability and User Recommended criteria, the methodology
weighs recent reviews more heavily.
US
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4.83.2
4.8
3.2
USABILITY
Microsoft Dynamics SL
JD Edwards EnterpriseOne
Microsoft Dynamics 365
Deltek MaconomySAP S/4HANA
Costpoint
NetSuite
SAP Business OneDeltek Vision
Microsoft Dynamics AX
Sage 100cloudSage 300cloud
Sage ERP SuiteEpicor ERP
MicrosoftDynamics NAV
F R O N T R U N N E R S ( E N T E R P R I S E V E N D O R S )
FRONTRUNNERS® FOR ERP, MAY 2018
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F R O N T R U N N E R S S C O R E S
( E N T E R P R I S E V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 JD Edwards EnterpriseOne 8.37 4.15 4.21
2 Microsoft Dynamics 365 8.17 4.17 3.99
3 Deltek Maconomy 7.86 4.00 3.86
4 SAP S/4HANA 7.81 3.90 3.91
5 Costpoint 7.74 3.92 3.82
6 NetSuite 7.68 3.96 3.72
7 Microsoft Dynamics SL 7.64 3.90 3.74
8 SAP Business One 7.63 3.86 3.77
9 Deltek Vision 7.55 3.81 3.74
10 Microsoft Dynamics AX 7.39 3.77 3.63
11 Sage 100cloud 7.30 3.79 3.50
12 Sage 300cloud 7.19 3.65 3.54
13 Sage ERP Suite 7.09 3.66 3.43
14 Epicor ERP 6.93 3.54 3.39
15 Microsoft Dynamics NAV 6.91 3.49 3.42
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R U N N E R S U P
1C:ERP 2
360 Enterprise Suite
A2000
aACE ERP
Academia ERP
accnu
Accolent ERP
AcTouch
Adjutant
Alloy ERP
Apollo ERP
APT ERP
axis diplomat
BlueCherry
BST10 Enterprise
BUSINESS by Miles
canias ERP
CBOS cloud ERP
CBS FACTORY ERP
DEACOM ERP Software
Deskera ERP
Dolibarr ERP & CRM
e-intelliprise
E2 Manufacturing System
ebizframe ERP
Ecount ERP
EFACS E/8
Enterprise 21 ERP
Epicor MES
ERP MARK 7
ERP123
Erpisto
ESP21
Everest V7
Evo ERP
Exact Globe
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Exact Macola
Expandable ERP
Finesse ERP
Fitnet Manager
FOCUS I
Foundation 3000
HansaWorld Standard ERP
IFS Applications
IFS Manufacturing
InFocus ERP
Infor CloudSuite Business
Infor CloudSuite Industrial
Infor CloudSuite Industrial Manufacturing
Infor Distribution SX.e
Infor EAM
Infor ERP
Infor M3
Infor VISUAL
Intuitive ERP
INxSQL
Iptor ERP for Distribution
iScala
JOBSCOPE
Kechie ERP
Kenandy Cloud ERP
Khaos Control Cloud
Kloudville
kpi.com
Made2Manage ERP
MARG ERP 9+
Masterplan ERP
MAX ERP
Metaal ERP
metasfresh
Mobile Office Manager
MobileERP
Multiview Financials
MX ERP
MyFiO ERP
NebuCore
NetSuite OneWorld
NetSuite SRP
Oasis
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Oneir
Openbravo
Oracle ERP Cloud
ORCA Financial
Orderhive Plus
Ormandy
Paragon ERP
Plexus
PrismERP
Produce Pro
Productive
Prophix
QAD Cloud ERP
QuickEasy BOS
Ramco ERP
Rapid Response Manufacturing
RealxERP
Reflex ERP
RetailOps
Ross ERP
S2K Enterprise
Sage 300 Online
Sage Business Cloud Financials
SAMPro Enterprise
SAP Business ByDesign
SapphireOne
Saviom Enterprise Resource Management
Seradex ERP
simPRO
Slingshot
Starta
Step1 Distribution Suite
Stone Profit Systems
Tally.ERP 9
The Plex Manufacturing Cloud
TSS ERP
Tygris ERP
UNIT4
Unit4 Business World
VasyERP
VersAccounts
VertenSys
Vista by Viewpoint
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The FrontRunners methodology assesses and calculates a
score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis.
The Usability score is a weighted average of user ratings including:
• End-user ratings of one to five stars on the product’s ease of use.
• End-user ratings of one to five stars on the product’s functionality.
The User Recommended score is an overall weighted average of scores including:
• End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
• End-user ratings of one to five stars on how likely they are to recommend the product to others.
There are up to two FrontRunners graphics for each market, one Small Vendor and one Enterprise Vendor graphic. The Small Vendor graphic highlights qualifiers from smaller (by employee size) vendors, while
M E T H O D O L O GY B A S I C S
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METHODOLOGY BASICS
the Enterprise Vendor graphic displays qualifiers for larger (by employee size) vendors.
Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com, which must have been published within 18 months of start of the analysis period.
Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphic is based on the vendor’s employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.
1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic.