erma user guide (guest) advantech rma dept. erma layout description advantech standard header 3g...
TRANSCRIPT
eRMA Layout Description
Advantech Standard Header
3G eRMA Information Bar
Login Block
Search Block
Service Block
Content Area
Advantech Standard Footer
eRMA Home
RMA Status Tracking - List
Input RMA nothen press [Search] button
Searching result is shown.
Click the link on “RMA No” to get detailed information
Remark
1. Search function is available without login
2. It is allowable to search RMA case through RMA No, Customer RMA No and Serial No
Apply eRMA User Account
Click here
Fill out the application form
Submit the request
Notice from Advantech
Contact RMA Representative
Click here
Or click individual picture to get detailed contact information
Login eRMA System - 1
Input user name and password then click [Go] button
Remark
eRMA User name is with
E-mail address format