eric's resume
TRANSCRIPT
Eric Contreras 1315 West Lincoln Hwy DeKalb, IL 60115 (224) 645-5179 [email protected]
OBJECTIVETo obtain an internship in Public Health Administration that will help me develop my skills and abilities.
EDUCATIONBachelor of Science in Public Health, expected May 2016Emphasis: Health Administration Minor: Business Administration Northern Illinois University, DeKalb, IL
CUSTOMER SERVICE EXPERIENCE Work Request Office, Northern Illinois University, DeKalb, IL, Nov. 2012 – PresentStudent Manager
Provided customer service to 6,000 residents and Housing and Dining staff Processed and dispatched work requests to the appropriate departments. Processed damage billing for the residence halls. Processed summer condition assessment reports. Computer skills: knowledge in programs such as Microsoft Word and Excel.
TEAMWORK EXPERIENCE Little Caesar’s, Waukegan, IL, April 2011 – Aug. 2011
Worked in a fast paced environment preparing ingredients, serving food, operating kitchen equipment, and cleaning workstations.
Provided customer service by providing customers with the highest quality of Hot and Ready pizza. Received pizza orders in the store and via telephone and submitted them to be processed. Handled a cash register, counted money, made sure money wasn’t missing and ringed up sales.
LEADERSHIP EXPERIENCETau Kappa Epsilon, Northern Illinois University, DeKalb, IL, Fall 2011 & Spring 2013
Sports Chair: I was in charge of the dodge ball, softball, floor hockey, and flag football teams for the fraternity and made sure all teams were registered to play.
Organized and submitted all team rosters to the Intermural league officials to secure a spot on each league for participation.
Recruited 20 members in one year by going out to the residence halls and talking to new students and inviting them to the fraternity.
Attended the Regional Leadership Conference held in Chicago to learn about developing fraternity leadership skills.
Community Service: shoveled snow and helped feed the kids at Hope Haven. NIU Cares Day leader for the group that helped out during a track and field competition.
PROFESSIONAL SKILLS Fluent in Spanish (conversation and translation) Attention to detail Organizational skills Customer service skills Communication skills