ergonomics 42 1999 1167-1178

Upload: jlpandolphi

Post on 14-Apr-2018

216 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    1/12

    Job rotation as a factor in reducing physical workload at a

    refuse collecting department

    P. PAU L F . M . K UIJER*, BAR T VISSER and H AN C . G . K EMPER

    ERGOcare, Faculty of Human Movement Sciences and Institute of Research

    in Extramural Medicine (EMGO), Faculty of Medicine, Vrije Universiteit

    Amsterdam, Van der Boechorststraat 9, 1081 BT Amsterdam, The Netherlands

    Keywords: Job design; Job rotation; Physical workload; Refuse collecting;

    Manual materials handling.

    The eect of job rotation on the physical workload was investigated for male

    employees working at a refuse collecting department. Before the introduction of

    job rotation, an em plo yee worked as a stree t sw eeper, as a ref use colle ctor or as a

    driver. After the introduction of job rotation, every employee was allowed to

    alternate between two of the three possible jobs during the day, i.e. refuse

    collecting /street sweeping, refuse collecting/driving or street sweeping/driving.Two non-rotation groups (i.e. refuse collectors and street sweepers) and two

    rotation groups (i.e. refuse collectors/street sweepers and street sweepers/drivers)were mutually compared. The physical workload was determined by measuring

    the perceived load, energetic load and postural load during a full working day.

    Job rotation resulted in a signicant decrease of t he perceived load and energetic

    load and a slight decrease of the postural load. The results indicate that the total

    amount of work performed by means of job rotation resulted in an overall

    reduced physical workload of the employees of the refuse collecting department.

    1. Introduction

    Manual materials handling is considered to be a major cause of musculoskeletal

    disorders, sickness, disability and high costs (Badger 1981, Mital et al. 1993). A great

    number of variables (and their interactions) inuences the risk of these health

    hazards. Although there is a general agreement that variables such as the weight of

    handled objects or the time during which the tasks are performed are of primary

    importance, there is rarely an eort made to establish the relationship between

    la bo rat ory a nd eld s tu di es c on ce rn in g p hys ic al w or klo ad a nd t he o ns et o f

    musculoskeletal disorders. Therefore, in order to prevent the onset of musculoskeletal

    disorders, it is probab ly most eective to try to aect several variables sim ultaneously.

    Possible preventive measures can be divided into ve categories: (1) engineering

    m o di cat io ns ( e.g. w or ks ta tio ns ), ( 2) o rg an iza tio n o f w o rk ( e. g. w o rk/restschedules), (3) personal protective equipment (e.g. clothing), (4) training (e.g. work

    methods) and (5) adm inistrative con trol (e.g. em ployee selection). The starting point

    of an ergonomics intervention, to reduce the risk of musculoskeletal disorders,

    should always be to strive for a redesign of the workplace. There are, however, jobs

    that do not have a specic workplace layout, e.g. refuse collecting. The redesign is

    mainly limited by the w ay the refuse is collected. Recent studies show that the use of

    mini-containers is less physically demand ing for the refuse collectors than the use of

    *Author for correspondence.

    ERGONOMICS, 1999, VOL . 42, N O. 9, 1167 1178

    00140139/99 $12.00 1999 Taylor & Francis Ltd

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    2/12

    polythene bags (Frings-Dresen et al. 1995a, de Looze et al. 1995). U nfortunately, in

    a historic city such as Amsterdam, the use of mini-containers is not possible for a

    large part of the city due to architectural aesthetics and the number of inhabitants

    per km2

    . Therefore, to reduce the physical workload of collecting polythene bags, it

    i s p ro ba bly m o st e e ct ive t o t ry t o c han ge t he o rg an iz at io n o f t he w or k b y

    introducing job rotation. Job rotation can be dened as `regular, alternating betweendierent jobs within an organization on basis of a scheme or spontaneously on basis

    of a personal appointment.

    Although job rotation is often used to enhance the skills of employees and to

    reduce monotony in daily work, it can also be used as a means to alternate between

    dierent types of mechanical loads or to alternate between high and low energetic

    loads of dierent jobs. Especially jobs with a dynamic type of work and great

    dierences in muscular activities should be able to benet from this principle

    (Jonsson 1998). Although job rotation is often advocated, only a few studies report

    its possible eects. In a study on the physical workload of long-line bank shing,

    Rodahl and Vokac (1977) found that the crew has resorted to their own job rotation

    system. Although the study was not designed to evaluate the eect of job rotation, it

    was concluded that contrary to general belief, bank shing need not be unsuitable

    for older shermen, provided that an eective system for job rotation is provided.

    Henderson (1992) developed a rotation scheme for poultry processing. Every job w as

    rated on a scale ranging from low physical stress to unacceptably high physical

    stress. These last jobs were not to be performed and were given a high priority for

    ergonomic redesign. The guidelines for the job rotation scheme were that no back-to-back high stress positions were to be performed after each other and that each high-

    stress job was preceded and followed by a low-stress job. Although no precise data

    w ere a va il a ble, o bs er va tio ns i nd ic at ed t hat t he n um b er o f m u scu lo sk ele ta l

    complaints had decreased. In a study on the design of check-out systems, Hinnen

    et al. (1992) found that job rotation had a very benecial impact on the prevalence of

    musculoskeletal disorders in cashier work with scanners.

    The objective of this study is to investigate the eect of job rotation on the

    physical workload of employees working at a refuse collecting department.

    2. M ethod

    2.1. Job rotation

    Before the introduction of job rotation in a refuse collecting department, an employee

    would start as a street sweeper, after a few years could become a refuse collector, and

    could eventually become a driver of a dustcart or a sweeping machine. After the

    introduction of job rotation, every employee was allowed to perform all three jobs.

    Job rotation was introduced in the following manner. To reduce the physical

    workload, rotation between jobs during the day was suggested. As most work was

    performed in the m orning, employees rotated between jobs after the rst break in the

    morning and after the lunch break. During the day, employees alternated between

    two of the three possible rotation combinations, e.g. between refuse collecting and

    street sweeping, between refuse collecting and driving a vehicle, or between street

    sweeping and driving a vehicle.

    2.2. Participants

    T he s am p le in t his s tu dy c on sis ted o f m ale e mp lo ye es o f a r efu se c ollec ti ngdepartment. Sixteen employees voluntarily participated in this study. To increase

    1168 P. P. F. M. Kuijer et al.

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    3/12

    the number of employees in each group, four of the six possible jobs were studied.

    Eight employees worked according to a non-rotation scheme. The two most

    physical demanding jobs were selected: four men worked as refuse collectors

    (group RR) and four men worked as street sweepers (group SS). The other eight

    employees worked according to a rotation scheme. The most and least physically

    d em an d in g jo bs w ere s elec te d: fo u r m en w o rk ed a s r efu se c oll ec to rs/streets we ep ers ( gr ou p R S ) an d f ou r m e n w o rk ed a s s tre et s we ep er s/drivers (groupSD). Two employees of each group of four would start the day with one job; the

    other two employees would start the day with the other job, e.g. two employees

    would start the day with refuse collecting, then alternate to street sweeping and

    nally nish the day with refuse collecting. The other two employees would start

    the day with street sweeping, then alternate to refuse collecting and nally nish

    the day with street sweeping.

    The physical workload of the group of employees working according to a non-

    rotation scheme was compared with that of the group working according to a

    rotation scheme. The employees in each group were matched on age and did not

    dier in height, body weight, sum of skinfolds, maximum oxygen uptake and

    dierence between maximum heart rate and heart rate during rest. The dierent

    variables were determined during a test in a laboratory (Kemper et al . 1990)

    (table 1).

    Table 1. Mean, standard deviation (SD) and range of age, height, body weight, sum of

    skinfolds, maximum oxygen uptake (VO 2m ax ) and dierence between maximum h eart rate

    and heart rate during rest (Hfm a x Hfr e s t ) of the refuse collectors (RR), street sweepers

    (SS), refuse collectors/street sweepers (RS) and street sweepers /drivers (SD).

    RR SS RS SD Signicance

    Age (years)

    SD

    Range

    34

    6

    29 42

    34

    7

    28 42

    33

    6

    26 40

    35

    15

    26 58

    ns

    Height (m)

    SD

    Range

    1.78

    0.02

    1.76 1.81

    1.73

    0.05

    1.76 1.87

    1.77

    0.04

    1.68 1.84

    1.73

    0.03

    1.68 1.76

    ns

    Weight (kg)

    SD

    Range

    75.5

    4.2

    72.1 81.6

    76.3

    13.7

    63.7 91.6

    76.9

    8.0

    66.0 85.4

    70.9

    7.6

    65.8 82.0

    ns

    Skinfold (cm)

    SDRange

    10.9

    1.69.7 13.2

    9.2

    3.84.3 12.6

    16.7

    6.210.7 22.0

    8.3

    3.75.7 13.6

    ns

    VO 2m ax (ml kg 1

    mi n 1

    )

    SD

    Range

    44.0

    4.0

    40.0 49.2

    44.2

    9.2

    36.4 54.3

    42.3

    9.3

    31.5 52.4

    49.6

    11.4

    38.0 59.7

    ns

    Hfm a xHfr e s t (beats min 1

    )

    SD

    Range

    109

    13

    98 127

    107

    19

    89 123

    116

    20

    93 134

    107

    17

    87 123

    ns

    ns, Not signicant.

    1169Job rotation and workload in refuse collecting

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    4/12

    2.3. Physical w orkload

    The physical workload was determined by measuring the perceived load, energetic

    load and postural load during a full working day.

    Perceived load was dened as the mean rate of the perceived fatigue and the

    mean rate of the perceived exertion during a w orking day. Every hour, the employee

    rated the perceived fatigue (Borg and Borg 1987) and the perceived exertion(Meijman et al. 1986).

    Energetic load was dened as the mean heart rate during the working day,

    represented as a percentage of the heart rate reserve (A strand and Rodahl 1986).

    This was done to prevent possible biases due to age dierences between employees.

    The heart rate was continuously registered by means of a small computerized

    recorder (Sporttester PE 3000; Polar Electro, Finland).

    Postural load was dened as the time during which exion of the trunk was > 45 8

    and elevation of one or two of the upper arm(s) was > 60 8. Only two variables and a

    total of ve categories within variables were observed to increase the validity and

    reliability of the observations of the posture (B eek et al. 1992, De Looze et al. 1994,

    Frings-Dresen e t al . 1995b). The position of the trunk and the upper arms were

    recorded by means of TRAC (Task Recording and Analysis on Computer) on a

    multi-moment basis during the tasks of refuse collecting and street sweeping. TR AC

    was originally developed at the Robens Institute of Health and Safety (Un iversity of

    Surrey, Guildford, UK) (Ridd et al. 1989) and adapted by the Coronel Institute and

    ERGOcare (Frings-Dresen and Kuijer 1995). Every 15 s, at an audible cue, an

    observation was made and recorded on a pocket computer (Psion Organiser II;Psion, UK (Beek et al. 1992).

    2.4. Confounding variables

    Measurements were carried out during the normal daily routine of the employees,

    thereby several confounding variables might inuence the results. For this reason, a

    second observer performed a task analysis on a real-time basis. Possible confounding

    variables, such as the duration of the tasks and the number of objects handled, were

    registered by means of TRAC during each full working day. The following variablesand categories within variables were observed: task (e.g. refuse collecting, street

    sweeping or pausing), activity (e.g. walking, sweeping or shovelling), load handled

    (e.g. polythene bag, broom or shovel) and number of bags lifted per lift (e.g. 1, 2 or

    5) (Frings-Dresen et al. 1995a).

    2.5. Data analysis

    Mean perceived load, mean energetic load and mean postural load were calculated

    for each employee and consecutively for each group over a full working day. The

    testing of a dierence between the groups regarding the physical workload and the

    confounding variables was done by using an ANOVA and subsequently with a post-

    ho c F -test. Testing of a dierence between two groups was performed with an

    unpaired t-test.

    The eect of the dierent confounding variables on the physical workload

    w as t es ted w it h a s te pw is e m u lt ip le r eg ress io n a nal ys is. T he c on fo un din g

    variables included in the stepwise multiple regression analysis are presented in

    table 2.

    Statistical analysis was performed with the software package StatView SE+ G(Abacus Inc.). p< 0.05 was considered statistically signicant.

    1170 P. P. F. M. Kuijer et al.

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    5/12

    3. R es ult s

    3.1. Physical workload

    In table 3, the results of the four groups are summarized. Job rotation has an eect

    on the perceived fatigue (RP F) and the perceived exertion (RP E) during the w orking

    day (F= 7.48, d.f. = 3,12, p = 0.004; F= 9.3, d.f. = 3,12, p = 0.002). The group of

    refuse collectors rate the perceived fatigue and the perceived exertion higher than the

    other groups during a working day. The RPF and RPE of the other three groups donot dier signicantly during a working day.

    Job rotation has an eect on the energetic load (F= 6.47, d.f. = 3,12, p = 0.008).

    The heart rate reserve (% HRR) of the group of refuse collectors is signicantly

    higher than that of the other groups during a working day, while % HRR of the

    other three groups do not dier signicantly during a working day.

    Job rotation has an eect on the time during which exion of the trunk is > 45 8

    (F= 37.03, d.f. = 3,12; p = 0.0001) . F lexion o f the trun k o f > 45 8 occurs

    signicantly more often for the group of refuse collectors than for the other threegroups. Flexion of the trunk of > 45 8 also occurs more often for the group of refuse

    collectors/street sweepers than for the groups of street sweepers and street sweepers/drivers. The last two groups do not dier signicantly.

    Job rotation has no eect on the time during which elevation of an upper arm is

    > 60 8.

    3.2. Confounding variables

    Mean, standard deviation (SD) and range of the possible confounding variables of

    the four groups are summarized in tables 4 and 5. The group of refuse collectors

    perform the task `refuse collecting and the activity `carrying du ring a longer period

    than the group of refuse collectors/street sweepers (t = 4.41, p = 0.002; t = 3.87,p = 0.004).

    The group of refuse collectors lift m ore than twice the am ount of bags during a

    w ork in g day t han the gr ou p of r efu se co llecto rs/s tr eet s we ep ers (t = 6.37,p< 0.001). Job rotation has no eect on the period during which street sweeping

    takes place.

    Jo b r ot at io n h as a n e e ct o n t he p er io d t hat e m plo ye es d riv e (F= 7.27,d.f. = 3,12, p = 0.005). The group of refuse collectors and the group of refuse

    Table 2. Possible confounding variables included in the stepwise multiple regression analysis

    to explain the physical workload.

    Variables Categories within variables

    Task (min) refuse collecting, street sweeping,

    driving, pausing, non-working time,

    other tasks, length of working day

    Activities (min) carrying, sweeping

    Objects handled total number of bags collected during

    the day, number of bags collected

    per min during refuse collecting

    Workload during refuse

    collecting and street sweeping

    % VO 2m ax , % HRR

    1171Job rotation and workload in refuse collecting

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    6/12

    collectors/street sweepers drive during a shorter period than the group of streetsweepers and the group of street sweepers/drivers.

    Job rotation has an eect on the non-working time. The period performing non-

    work-related tasks is less for the group working according to a non-rotation schemethan for the group working according to a rotation scheme (F= 3.66, d.f. = 3,12,

    p = 0.047).

    J ob r ot at io n a ls o h as a n e e ct o n t he l en gt h o f a w o rk in g d ay (F= 7.27,

    d.f. = 3,12, p = 0.005). The working day of the group of refuse collectors is shorter

    than of the other three groups. The other confounding variables to not dier

    signicantly between the four groups.

    3.3. Eect of confounding variables on physical workload

    The results of the stepwise multiple regression analysis of the physical workload

    during refuse collecting and street sweeping are presented in table 6.

    The physical workload during refuse collecting can be explained by only a few

    variables. The results show that the rated perceived fatigue and the rated perceived

    exertion can be explained for respectively 91% (F= 58.5, p< 0.001) and 87%

    (F= 40.3, p< 0.001) by the variable `time carrying bags. The energetic load during

    refuse collecting can for 76% be explained by the variables `time trunk > 45 8, and

    `length of the working day (F= 7.9, p< 0.05). Th e postural load of the trunk du ring

    refuse collecting can for 81% be explained by the variable `number of bags handled(F= 58.5, p< 0.05).

    Table 3. Mean, standard deviation (SD) and range of the rated perceived fatigue (RPF),

    rated perceived exertion (RPE), percentage of `heart rate reserve (% HRR), time during

    which exion of the trunk was > 45 8 and elevation of one or two of the upper arm(s) was

    > 60 8 of the refuse collectors ( RR), street sweepers (SS), refuse collectors/street sweepers(RS) and street sweepers/drivers (SD) during a full working day.

    RR SS RS SD Signicance

    RPF

    SD

    Range

    2.0

    0.9

    1.1 3.0

    0.8

    0.3

    0.6 1.2

    0.3

    0.1

    0.2 0.4

    0.6

    0.6

    0.0 1.4

    RR> SS,RS, SD

    RPE

    SD

    Range

    54.2

    22.4

    23.8 77.5

    27.7

    6.0

    20.6 33.1

    11.1

    4.0

    5.7 14.4

    19.5

    7.6

    11.3 27.5

    RR> SS, RS, SD

    % HRR

    SDRange

    36.4

    7.527.4 43.9

    22.6

    5.016.6 28.9

    23.8

    4.517.9 28.0

    1.55

    9.26.0 28.1

    RR> SS, RS, SD

    Trunk> 458 (min)

    SD

    Range

    44.6

    6.8

    38.9 52.5

    5.0

    6.4

    0.5 14.4

    22.0

    8.3

    11.9 30.5

    2.6

    2.7

    0.4 6.4

    RR> SS, RS, SD

    RS> SS, SD

    Arm(s)> 608 (min)

    SD

    Range

    9.5

    3.7

    5.0 12.8

    24.4

    6.8

    19.6 34.3

    14.4

    9.2

    5.1 25.9

    16.4

    7.5

    8.8 25.8

    ns

    ns, Not signicant.

    1172 P. P. F. M. Kuijer et al.

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    7/12

    Neither the stepwise multiple regression analysis o f the postural load of the arm /shoulder nor the stepwise multiple regression analysis of the physical workload

    during street sweeping resulted in an unambiguous explanation.

    4 . D iscu ssio n

    4.1. Job rotation

    The aim of the introduction of job rotation was to divide equally the physically

    demanding work of refuse collecting among the employees during the day. The

    results show that this target has not been fully accomplished. For instance, the total

    number of bags collected by the non-rotation group is more than twice as much as

    that of the group of refuse collectors/street sweepers. This result is probably no t dueto a lesser number of bags placed on the street during those days. A more plausible

    explanation is the lack of ne tuning between the two groups of refuse collectors /

    street sweepers. During the measurement period each day, only one employee wasob serve d. T he colle ag ue w ith w ho m h e rotates d uring the day w as n ot

    Table 4. Mean, standard deviation (SD) and range of the possible confounding variables

    used in the stepwise regression analysis of the perceived load, energetic load and postural

    load.

    RR SS RS SD Signicance

    Refuse collecting

    (min)

    SD

    Range

    172.6

    39.0

    127.6 222.8

    71.0

    24.5

    36.5 89.0

    RR> RS

    Street sweeping

    (min)

    SD

    Range

    153.2

    38.3

    111.9 204.2

    88.6

    52.6

    36.6 155.6

    99.2

    34.3

    68.5 140.6

    ns

    Driving (min)

    SDRange

    90.5

    14.172.3 106.0

    153.1

    39.0121.6 207.1

    75.8

    39.034.9 125.5

    177.7

    44.8111.5 210.7

    RR< SS SD

    RS< SS SD

    Pausing (min)

    SD

    Range

    72.1

    18.6

    50.8 96.3

    108.5

    39.2

    73.9 160.2

    76.5

    34.2

    28.7 104.0

    95.0

    40.6

    40.0 134.6

    ns

    Non-working

    time (min)

    SD

    Range

    10.6

    10.8

    1.2 22.1

    41.6

    52.7

    11.2 120.1

    113.3

    78.2

    58.1 228.6

    85.6

    20.0

    63.1 102.6

    RR< RS SD

    Other tasks (min)

    SD

    Range

    18.6

    10.3

    7.9 31.0

    10.1

    6.2

    5.6 19.2

    33.7

    34.7

    1.5 82.4

    13.7

    6.2

    7.1 21.6

    ns

    Working day

    (min)

    SD

    Range

    364.5

    18.6

    341.6 381.3

    466.4

    8.3

    459.7 478.0

    459.0

    13.0

    440.3 470.2

    471.3

    10.4

    456.8 479.7

    RR< SS RS SD

    ns, Not signicant.

    1173Job rotation and workload in refuse collecting

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    8/12

    simultaneously observed. The standard deviation and the range of the variables

    `non-working time and `total number of bags collected of the group of refuse

    collectors/street sweepers compared with the group of refuse collectors indicate thatthe non-observed refuse collectors/street sweepers might have collected more bagsthan they should. This result hampers the d rawing of co nclusions. Despite this fact, a

    f ew c om m en ts c an s till b e m ad e o n t he e e ct o f jo b r ot at io n o n t he p hy sic al

    workload.

    Refuse collecting is the m ost physically dem anding task due to the h igh energetic

    and postural load. Job rotation seems to have no eect on the intensity w ith whichthis task is performed. The number of bags collected per minute, the percentage of

    Table 5. Mean, standard deviation (SD) and range of the possible confounding variables

    used in the stepwise regression analysis of the perceived load, energetic load and postural

    load.

    RR SS RS SD Signicance

    Total number of

    bags

    SD

    Range

    1556

    229

    1256 1779

    57 2

    20 8

    292 783

    RR> RS

    Number of bags

    per min

    SD

    Range

    9.2

    1.2

    7.5 10.3

    8.0

    0.6

    7.4 8.8

    ns

    Carrying (min)

    SDRange

    85.4

    22.060.2 113.6

    37 .2

    11.720.1 46.2

    RR> RS

    Sweeping (min)

    SD

    Range

    97.6

    21.9

    76.4 128.2

    58.3

    35.4

    25.4 107.4

    56.8

    18.4

    40.8 77.7

    ns

    % VO2 m a x refuse

    collecting

    SD

    Range

    61.5

    11.8

    45.1 72.4

    61 .0

    13.5

    47.8 78.2

    ns

    % VO2 m a xsweeping

    SD

    Range

    41.5

    13.8

    30.3 57.0

    38.4

    8.5

    30.8 57.0

    35.6

    13.6

    20.4 51.0

    ns

    % HRR refuse

    collecting

    SD

    Range

    60.9

    12.3

    43.4 70.6

    59 .3

    14.2

    43.4 75.4

    ns

    % HRR sweeping

    SD

    Range

    41.3

    20.7

    17.6 68.0

    37.0

    6.1

    30.3 43.7

    33.0

    11.8

    17.5 45.4

    ns

    ns, Not signicant.

    1174 P. P. F. M. Kuijer et al.

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    9/12

    the heart rate reserve and the percentage of the VO 2 m a x during refuse collecting donot dier between the group of refuse collectors and the group of refuse collectors /street sweepers. The time during which the bags are collected does dier between the

    two groups. This is due to job rotation and the lesser number of bags collected by the

    group of refuse collectors/street sweepers. Therefore, it is not surprising that thephysical workload is the highest in the group of refuse collectors.

    However, one result is very remarkable and points out the positive eect of job

    rotation on diminishing the physical workload. When comparing the physical

    workload of the group of refuse collectors/street sweepers with the groups of streetsweepers and street sweepers/drivers, only the postural load of the trunk diers. Therated perceived fatigue, rated perceived exertion, energetic load and postural load of

    the arm/shoulder do not dier between both groups. Two possible explanations canbe formulated.

    First, the change in tasks led to dierent postures and activities and, therefore, to

    a more heterogeneous physical workload. Lifting and throwing of bags is probably

    more strenuous for the lower back than sweeping with a broom. On the other hand,

    sweeping might be more strenuous for the shoulder and upper arm due to the

    prolonged static workload. Furthermore, van Dieen and Oude Vrielink (1994)

    showed that job rotation might change more than only the temporal aspects of work.

    While not changing the (peak) intensity of the work, job rotation may have a positive

    eect on the energy storage in the segments. Owing to the viscoelastic behaviour of

    biological structures, van Dieen and Oude V rielink (1994) found a decrease in energy

    storage up to 24% . Therefore, it is not unreasonable to assume that the sam e amou nt

    of work performed while working according to a rotation scheme might result in an

    overall lower physical workload of the employees com pared with the same amount

    of work performed according to a non-rotation scheme. Moreover, the relationshipbetween work output and fatigue might not be linear but exponential (Kilbom 1995).

    Table 6. Explained variance (r2

    ) of the perceived load, energetic load and postural load

    during refuse collecting and street sweeping.

    Refuse collecting Street sweeping

    Variable r2

    Variable r2

    Rated perceived fatigue

    (RPF)

    carrying 0.91

    Rated perceived exertion

    (RPE)

    carrying 0.87

    Percentage heart rate

    reserve (% HRR)

    trunk> 458working day

    0.76

    Postural load of the trunk

    (time trunk > 458 [min])

    number of bags 0.81

    Postural load of the

    upper arms (time arm(s)

    > 608 [min])

    , No unambigu ou s explan atio n.

    1175Job rotation and workload in refuse collecting

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    10/12

    Above a certain amount of work, fatigue rises more quickly. Therefore, job rotation

    between more and less strenuous work might result in preventing the crossing of a

    `fatigue threshold, the point where a more or less linear increase of the worktask /workload relationship starts to increase exponentially.

    Secondly, job rotation results in a more com plete job. The em ployee is enabled to

    perform a larger part in the process of refuse collecting. Several studies report thatthe perceived load depends on more than only the physical workload (Borg 1978).

    Other relevant factors are `task aversion and `motivation. The enrichment of the

    job mak es the jo b less mono to nous an d the refore might dec rease task aver si on an d

    increase the motivation of the employee. This increase of intrinsic job satisfaction

    probably results in a reduction of the perceived load.

    4.2. Guidelines

    Frings-Dresen et al . (1995c) have formulated guidelines for the physical workload

    of refuse collectors in The Netherlands. The guidelines are based on the energetic

    load and the assumption that an overall energetic load of < 30% VO 2m ax is

    acceptable for an 8-h working day. The guidelines are formulated in terms of the

    acceptable duration of the period of refuse collecting and the amount of collected

    refuse. The most stringent limit is formulated for refuse collecting of polythene

    bags in a city by refuse collectors > 39 years of age. The maximal acceptable

    period of refuse collecting and the maximal acceptable amount of collected refuse

    for 90% (P 10 limit) of the refuse collectors > 39 years of age are respectively

    1.7 h and 4000 kg. The group working according to a rotation scheme does notexceed the P 1 0 limit. The mean period of refuse collecting and the mean amount

    of collected refuse are respectively 1.2 h and 4004 kg (an average bag of refuse

    weighs around 7 kg; Kemper et al . 1990). The group working according to a

    non-rotation scheme does exceed the P 10 lim it. T he m ean p er io d o f refu se

    collecting and the mean amount of collected refuse are respectively 2.8 h and

    10892 kg.

    Although these results suggest that no further action is required to reduce the

    physical workload in the group working according to a rotation scheme, tworemarks have to be made. First of all, the guidelines by Frings-Dresen et al. (1995c)

    ar e b as ed o n a n e ner ge tic cr ite ri on b eca us e th er e is n o g en era ll y a cc ep te d

    biomechanical criterion for an 8-h working day. De Looze et al . (1995) quantied

    the biomechanical load on the back during the lifting and throwing of polythene

    b ag s. A ve ra ge p ea k c om p re ss ion fo rce s r an ge d f ro m 3 34 1 t o 5 17 9 N . Th ese

    compression forces exceed the NIOSH criterion for lumbar disc compression of

    3400 N (Waters et al . 1993). Therefore, manually collecting polythene bags in the

    conventional way remains a risky activity.

    Second, the energetic acceptable peak load of 50% VO 2 m a x for 1 h (Kemper et

    al. 1990) is exceeded by both groups working according to a rotation and a non-

    rotation scheme. In this study, the mean energetic load during refuse collecting in

    both groups is about 60% VO 2 m a x fo r > 1 h. A further reduction of the physical

    w or klo ad in A m s te rd am c an b e a ch ie ve d b y lo ok in g fo r n ew w ay s o f r efu s e

    collecting, e.g. by applying the METRO-system (citizens drop their refuse in

    dustbins on the street that have large depots underground. The refuse from the

    depots is then removed mechanically b y special dustcarts). A nother possible solution

    is improving the present way of working, e.g. by creating refuse collecting points inevery street to which citizens brings their polythene bags. By designing these

    1176 P. P. F. M. Kuijer et al.

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    11/12

    collecting points in such a manner that the dustcart can approach them easily, and

    by heightening the collecting points, the period during which bags are carried and

    when exion of the trunk occurs might be reduced and thus reducing the energetic

    and biomechanical workload.

    AcknowledgementsTh is s tu dy w as s up po rt ed na nc ia lly b y t he m u nic ip ali ty o f A m s terd am , in

    particular by the `de Pijp district.

    ReferencesA STRAND, P.-O. and RO D A H L, K. 1986, Textbook of Work Physiology: Physiological Bases of

    Exercise (New York: McGraw-Hill).

    BADGER, D . W . 1 9 8 1 , Work Practice Guide for M anual Lifting (Cincinnati: NIOSH, US

    Department of Health Human Services).

    BEE K, A. J. VAN DER, GAALEN , L. C. VA N and FRINGS-D RESEN, M. H. W. 1992, Working posturesand activities of lorry drivers: a reliability study of on-site observation and recording on

    a pocket computer, Applied Ergonomics, 23, 331 336.

    BOR G, G. 1978, Subjective aspects of physical and mental load, Ergonomics, 21, 215 220.

    BOR G, G. and B OR G, P. 1987, On the Relations between Category and Ratio Scales and a Method

    fo r Scale Tran sf ormat ion (Stockholm: Department of Psychology, University of

    Stockholm).

    BUCKLE, P. W., STUBBS , D. A., R A N D L E, I. P. M. and N ICHOLSON, A. S. 1992, Limitations in the

    application of materials handling guidelines, Ergonomics, 35, 955 964.

    DIE EN, J. H. VA N and O UD E VRIELINK, H. H . E. 1994, Mechanical behaviour and strength of the

    motion segment under compression: implications for the evaluation of physicalworkload, International Journal of Industrial Ergonomics, 14, 293 305.

    FRINGS-D RESEN , M. H. W. and K UIJER, P. P. F. M. 1995, The TRAC-system: an observation

    method for analysing work demands at the workplace, Safety Science, 21, 163 165.

    FRINGS-D RESEN , M . H . W . , K EMPER, H . C . G . , STASSEN, A. R. A. , C ROLLA , I . F . A. M . a nd

    M ARKSLAG, A. M. T. 1995a, The daily workload of refuse collectors working with three

    dierent collecting methods: a eld study, Ergonomics, 38, 2056 2064.

    FRINGS-D RESEN , M. H. W., K EMPER, H. C. G., STASSEN , A. R. A., M ARKSLAG, A. M. T., LOOZE,

    M. P. D E and TOUSSAINT, H. M. 1995c, Guidelines for energetic load in three methods of

    refuse collecting, Ergonomics, 38, 2065 2077.

    FRINGS-D RESEN , M . H . W . , L EEUWEN, P. VA N, BOU W, A . a n d KUIJER, P . P . F . M . 1 9 9 5 b,Validation of posture registration based on visual observation at the workplace. In I.

    Kuorinka (ed.), Prevention of Work Related Musculoskeletal Disorders (Montreal:

    Institute de recherche en sante et en securite du travail de Quebec). 286 288.

    HENDERSON, C. J., 1992, Ergonomic job rotation in poultry processing, 1992. In S. Kumar

    (ed.), Advances in Industrial Ergonomics and Safety (London: Taylor & Francis), 443

    450.

    HINNEN, U., LA UBLI, T., G UGGENBU H L, U. and K RUEGER, H. 1992, Design of check-out systems

    including laser scanners for sitting work posture, Scandinavian Journal of Work

    Environment and Health, 18, 186 194.

    JONSSON

    , B. 1988, Electromyographic studies of job rotation, Scandinavian Journal of WorkEnvironment and Health, 14 (suppl. 1), 108 109.

    KEMPER, H . C . G . , A ALST, R. VA N , LEEGWATER , A . , M AA S, S . a n d KNIBBE, J. J. 1990, The

    physical and physiological workload of refuse collectors, Ergonomics, 33, 1471 1486.

    KILBOM , A . 1995, Measurement and assessment of dynamic work, 1995. In J. R. W ilson and E.N. Corlett (eds), Evaluation of Human Work (London: Taylor & Francis).

    LOOZE, M. P. DE , STASSEN A. R. A., M ARKSLAG, A. M. T., BORST, M. J., W OONING, M. M. and

    TOUSSAINT, H. M. 1995, Mechanical loading on the low back in three methods of refuse

    collecting. Ergonomics, 38, 1993 2006.

    LOOZE, M. P. D E, TOUSSAINT, H. M., ENSINK, J., M A N G N U S, C. and BEE K , A. J. VAN DER 1994, The

    validity of visual observation to assess posture in a laboratory-simulated, material

    handling task, Ergonomics, 37, 1335 1343.

    1177Job rotation and workload in refuse collecting

  • 7/30/2019 Ergonomics 42 1999 1167-1178

    12/12

    M EIJMAN , T., Z IJLSTRA, F., KOMPIER, M., M ULDERS, H. and BROERSEN, J. 1986, Measurement of

    eort. In D. J. Oborne (ed.), Contemporary Ergonomics (London: Taylor & Francis).

    M ITAL, A., N ICHOLSON , A. S. and AY O U B, M. M. 1993, A Guide to Manual Materials Handling

    (London: Taylor & Francis).

    RID D, J . E . , N ICHOLSON, A . S . a n d M ONTAN, A. J. 1989, A portable microcomputer based

    system for `on site activity and posture recording. In E. D. Megaw (ed.), Contemporary

    Ergonomics (London: Taylor & Francis), 366 371.RO D A H L, K. and VOKAC, Z. 1977, Work stress in long-line bank shing, Scandinavian Journal of

    Work Environment and Health, 3, 154 159.

    W ATERS, T . R . , PU TZ -A NDERSON, V . , GAR G, A . a n d LAWRENCE, J. F. 1993, Revised NIOSH

    equation for the design and evaluation of manual lifting tasks, Ergonomics, 36 , 749

    776.

    1178 P. P. F. M. Kuijer et al.