Kecerdasan Emosional (Emotional Intelligence)1. Kesadaran diri (Self Awareness)2. Pengelolaan diri (Self Management)3. Kesadaran sosial (Social Awareness)a. Empati (Empathy)b. Orientasi pelayanan (Service orientation)c. Kesadaran organisasi (Organizational awareness)4. Ketrampilan sosial (Social Skills)a. Kepemimpinan (Leadership)b. Komunikasi (Communication)c. Pengaruh (Influence)d. Percepatan perubahan (Change catalyst)e. Manajemen konflik (Conflict management)f. Bangun ikatan (Building bonds)g. Kerja tim (Teamwork & collaboration)h. Dukung orang lain (Developing others)Kinerja BidanKinerja Organisasi KinerjaProgramKarakteristik Lingkungan (Environmental contingency factors)1. Struktur tugas (Task structure)2. Wewenang formal (Formal authority system)3. Kelompok Kerja (Work group)Perilaku Pemimpin (Leader Behaviour)1. Direktif / pengarah (Directive)2. Suportif / pendukung (Supportive)3. Partisipatif / peran serta (Participative)4. Orientasi prestasi (Achievement-oriented)Karakteristik Petugas (Sub ordinate contingency factors)1. Letak kendali (Locus of control)2. Pengalaman (Experience)3. Kemampuan dalam memahami (Perceived ability)Keterangan : diteliti- - - - - - - : tidak diteliti