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A. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

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Page 1: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

A. Leibowitz SSA 4/26/001

Environmental Health and SafetyMetrics

Performance Indices for the Future

Page 2: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

2A. Leibowitz SSA 4/26/00

Metrics Purpose

�Evaluation and control of dynamicsystems.

�Graphical representation of non-intuitivedata

�Management/customer communication�Speak their language

Page 3: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

3A. Leibowitz SSA 4/26/00

“What Gets MeasuredGets Managed”

- business mantra

Page 4: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

4A. Leibowitz SSA 4/26/00

Metrics Description andDefinitions

�How are metrics used by other functionalareas?�Operations planning

�Strategic planning

�Quality control

�Personnel compliance

�Product pricing

�Market evaluation

Page 5: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

5A. Leibowitz SSA 4/26/00

Data CollectionSources of Information

Department Data Examples Use

Accounting Sales, budgets Normalization of data,evaluation of resourceallocations

EHS Sampling results, noticesof violation

Compliancedocumentation, programadministration

Maintenance Equipment maintenancelogs, contractor training,energy usage

Accident investigation,evaluation of conservationefforts

Page 6: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

6A. Leibowitz SSA 4/26/00

Data CollectionSources of Information (cont.)

Department Data Examples Use

Medical Injuries, training attendees Accident and regulatorycompliance analysis

Operations Departmental auditsummaries, manufacturingcosts, management goals

Policy deployment review,total costs of accidents

Personnel Total number of employees,hourly/salaried,departmental/tradebreakdowns, lost time

Normalization of data,identification of trade ordepartmental trends

Page 7: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

7A. Leibowitz SSA 4/26/00

Data CollectionCollection Methods

�Direct Measurement�Data Logging

�Field Monitoring

�Surveys

�Data Collection Forms

�Public/Private Databases

�Document Repositories�Agency

�Internal

Page 8: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

8A. Leibowitz SSA 4/26/00

Data CollectionCollection Form

Data Jan Feb Mar Apr MayInjury/illness casesDays away from work CasesTotal Days away from workAverage # of EmployeesEmployee HoursFires or Other Damage(>$1K)Reportable ReleasesAmount Released ( lb.)EHS Agency VisitsNon Compliance NoticesFines (US $)Open Action ItemsDelinquent Action Items

Page 9: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

9A. Leibowitz SSA 4/26/00

Data CollectionCollection Form (cont.)

Data Jan Feb Mar Apr MayComplete On Time ItemsPurchased Chemicals (lb.)Haz.Waste Disposal Cost ($)Haz. Waste Disposal Amt. (lb.)Nonhaz. Waste Disp. Cost ($)Nonhaz. Waste Disp. Amt. (lb.)Recycled Material (lb.)Electricity (KWH)Natural Gas (ft3)Fuel Oil (Gallons)Water (Gallons)Sales (US$)Local Metrics (IE. First aid)

Page 10: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

10A. Leibowitz SSA 4/26/00

Data CollectionInternet Sources

�EPA Center for Environmental Statisticshttp://www.epa.gov/ces/

• Air Quality

• Water Quality

• Waste Management

• Pesticide Use and Management

• Production and Use of Toxic Substances

• Emergency Response and Remediation

• Chemical Emergency Prevention and Preparedness

• Underground Storage Tanks

• Environmental Indicators

Page 11: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

11A. Leibowitz SSA 4/26/00

Data CollectionInternet Sources (cont.)

�The Bureau of Labor Statisticshttp://stats.bls.gov/oshhome.htm

• Census of Fatal Occupational Injuries

• Occupational Injuries and Illnesses (Annual)

• Occupational Injuries and Illnesses by SelectedCharacteristics

• Health Care Expenditures (Annual)

• Case and Demographic Information - Nonfatal

• Industry Incidents Information - Nonfatal

• Occupational Injury and Illness Classification Manual

• National Compensation Survey

Page 12: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

12A. Leibowitz SSA 4/26/00

Data CollectionData Validation

�Manual/Electronic Calculation�Check Formulas/Algorithms

�Evaluation of Alternate InformationSources�Parallel Collection

� Evaluate Data Assumptions�Sublevel Elements

�Definitions

�Units of Measure

Page 13: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

13A. Leibowitz SSA 4/26/00

EHS Metrics

�General

�Safety Metrics - the standard

�Environmental Metrics -a growingassortment

�Industrial Hygiene Metrics - Limited

Page 14: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

14A. Leibowitz SSA 4/26/00

EHS MetricsGeneral

�Inspections

�Records Maintenance

�Budget Status

�Action Item Status

�Notices of Violation

�Outside Agency Interaction

Page 15: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

15A. Leibowitz SSA 4/26/00

EHS MetricsGeneral (cont.)

�Training

�Disciplinary Action

�Departmental Goals Established

�Management Participation/PerformanceMeasurement

�Audits

�Legal Costs

Page 16: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

16A. Leibowitz SSA 4/26/00

EHS MetricsNormalization Data

�Population (direct, indirect, field,temporary)

�Hours Worked (regular, overtime)

�Sales (fixed accounting)

�Articles Produced

�Degree Days

Page 17: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

17A. Leibowitz SSA 4/26/00

Safety Metrics�Basics

� First Aid Cases

� Recordable Injuries/Illnesses

�Lost and Restricted Days

�Worker's Compensation Costs

�Property Losses

�Regulatory fines

�Catastrophic events

�Root Cause Analyses

Page 18: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

18A. Leibowitz SSA 4/26/00

Safety Metrics (cont.)

�Job Safety Analyses

�Near Misses

�Safety Meetings Conducted

�Attendance at Safety Meetings

�Cascade Instructors Trained

�Test Scores

Page 19: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

19A. Leibowitz SSA 4/26/00

Safety Metrics (cont.)

�Work Orders Written/Completed

�Number of Employee Raised SafetyIssues

�Ergonomic ConcernsIdentified/Corrected

�Incident Reporting Efficiency

Page 20: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

20A. Leibowitz SSA 4/26/00

Environmental Metrics

�Basics�Reportable Releases

�Chemical Purchases

�Chemical Disposal

�Permit Compliance

�Energy Use

Page 21: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

21A. Leibowitz SSA 4/26/00

Environmental Metrics (cont.)

�Monitoring Completion

�Risk Assessments Completed

�Control Equipment Efficiency�Treatment plants, scrubbers etc.

�System Availability�Frequency of upsets, repair delays

�Drinking Water Testing

Page 22: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

22A. Leibowitz SSA 4/26/00

Environmental Metrics (cont.)

�Emergency Response�Plans, response time

�Permit Preparation�Timely, Accurate

�Regulatory Impact Analyses

�Waste Minimization Programs

�TSDF Audits

Page 23: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

23A. Leibowitz SSA 4/26/00

Industrial Hygiene Metrics

�Hazard Assessments

�MSDS�Availability, Training

�Monitoring Procedures�Calibration, media selection, documentation

�Physical Agents�Noise, Radiation

Page 24: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

24A. Leibowitz SSA 4/26/00

Industrial Hygiene Metrics(cont.)

�Biological Monitoring

�Air Contaminants

�Personal Protective Equipment�Use, training, selection

�Corrective Actions

�Employee Notifications

Page 25: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

25A. Leibowitz SSA 4/26/00

Example Formulas

�Incidence Rate�the number of injuries and illnesses per 100

full-time workers and were calculated as:

�(N/EH) x 200,000

� where N = number of injuries and illnesses EH = total hoursworked by all employees during the calendar year 200,000 =base for 100 equivalent full-time workers (working 40 hours perweek, 50 weeks per year).

Page 26: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

26A. Leibowitz SSA 4/26/00

Example Formulas (cont.)

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Page 27: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

27A. Leibowitz SSA 4/26/00

Rolling Average Chart

0

5

10

15

20

25

30

35

40

1s t Q tr 2nd Q tr 3rd Q tr 4th Q tr

Rolling A vg.

Q uarter

G oal

Page 28: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

28A. Leibowitz SSA 4/26/00

Example Formulas (cont.)

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Page 29: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

29A. Leibowitz SSA 4/26/00

Example Formulas (cont.)�'�!�������(�)!*���') ����'�#

������������+(���)�*��"�� ��� ���� �� ��������

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Page 30: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

30A. Leibowitz SSA 4/26/00

Metrics Examples Display and Interpretation

Injury Frequency Index

0.00

0.05

0.10

0.15

0.20

0.25

0.30

0.35

0.40

0.45

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

1997

0.00

1.00

2.00

3.00

4.00

5.00

6.00

1995 1996 YTD.

GOAL

Page 31: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

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Metrics Examples Display and Interpretation

W aste Disposal Costs

0100200300400500600700800900

1,000

1993 1994 1995 1996*

K Do

llars

Unit A

Unit B

Unit C

Unit D

Unit E

Total

Page 32: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

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Metrics Examples Display and Interpretation

Waste D isposal Costs

0200400600800

1 ,000

1993 1994 1995 1996*

K$

Unit E

Unit D

Unit C

Unit B

Unit A

Page 33: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

33A. Leibowitz SSA 4/26/00

Metrics Examples Display and Interpretation

1998 W aste Disposal Costs

S crubbe r15%

Re m e dia tion48%

Etching10%

P la ting13%

W a ste w a te r14%

O ther

Page 34: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

34A. Leibowitz SSA 4/26/00

Metrics Examples Display and Interpretation

CHEM ICAL REDUCT IO N

0

100

200

300

400

1988 1989 1990 1991 1992 1993

YEAR

THO

US

AN

D

PO

UN

DS

NitricAcidHCl

H2SO4

Coppe r

Na OH

Fre on

1,1,1-TCA

Chlorine

Page 35: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

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Metrics Examples Display and Interpretation

1997 - $19.4 B illion

14.2%

21.5%

11.4%

8.1%

16.1%

1999 - $22.0 B illion

13.7%

23.0%9.1%

7.7%

16.0% Natura l G as

O il

E lectr ic

W ater

Solar

-10%

-5%

0%

5%

10%

15%

Natura

l Gas

Oil

Electric

Wate

r

Solar

Atom

ic

Grow th by Segmen t (%)

1996 1997 1998 1999

Page 36: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

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Misuse of Metrics

�Comparison of data prepared usingdifferent criteria

�Assumption of trends

�Assumption of relationships

�Extrapolation (logic flaws)

Page 37: Environmental Health and Safety  · PDF fileA. Leibowitz SSA 4/26/00 1 Environmental Health and Safety Metrics Performance Indices for the Future

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Innovative Ideas and FutureUses of Metrics

�Life Cycle Costs

�Cost Avoidance

�Employee Participation

�Supervisor Participation

�Inter/Intranets

�Real Time Data Display