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    Environmental Factors

    in Mentoring

    Jeanette Nadonley, DC, BA

    January 24, 2012

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    Attributes of Mentoring that Provide

    a Helpful Framework

    First Point

    Mentoring involves a distinctiverelationship between individuals

    each individual mentoring relationship will be

    unique from other mentoring relationships.

    each mentorship may be unique and

    outcomes per mentorship may vary.

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    Second Point

    Mentoring involves some gaining of

    knowledge by those involved in therelationship.

    - there is some acquisition of new

    information and/or skills that takes place inthe mentorship.

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    Third Point

    Mentoring involves some sort of support to

    be given to the mentee

    this support can vary from emotional and

    psychological to vocational and academic.

    the mentor has some greater experience or

    expertise which they are able to share withthe mentee.

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    Fourth Point

    The main goal of the mentorship is thegrowth and development, in whatever

    area, of the mentee is needed

    the mentor guides the mentee in some area/s

    pertinent to the mentee.

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    Fifth Point

    The mentoring relationships can be

    described as being dynamic and ever

    changing, as well as increasing in impact

    over time

    Mentoring is an enduring relationship

    between a youth and a more experiencedindividual who provides guidance.

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    Five MechanismsMentors can promote change within a young person

    1) Serving as a role model to demonstrate

    qualities and behaviors for the young

    person to imitate and internalize.

    2) Acting as a resourceful adult for youth

    who either dont have a parent or whose

    relationship with their parents is poor.

    3) Providing social support, especially

    emotional support.

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    Five MechanismsMentors can promote change within a young person

    4) Develop specific, positive skills

    5) Modify undesirable behaviors

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    Mentoring Approach

    Effective mentoring address multiple areas of apersons life such as health, education, social

    connections, and social conditions by providingservices in a variety of relevant settings.

    Effective mentoring is careful not to adopt a one-size-fits-all approach. Activities should be

    flexible enough to adapt to uniquecircumstances of their mentees and are morelikely to produce positive outcomes.

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    Fundamentals of Behavior,

    Learning and Behavior Change

    Behavior is complex and is influenced by

    many factors, which can be broken down

    into two large categories:

    individual factors (beliefs, motivation,

    knowledge, skills, expectations).

    environmental factors (family, cultural norms,neighborhoods, public policy).

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    Performance Equation

    The Performance Equation

    is P = IC + S/K + M/I + Env

    Performance (or behavior) = inherent

    capability + skills/knowledge +

    motivation/incentive + environmental

    resources (Harless)

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    Behavior Changes

    Trainingor teachingonly changes skills

    and knowledge. It cannot, by itself,

    overcome inherent capability deficits, lack

    of motivation/incentives, or lack ofenvironmental resources. (Bichelmeyer)

    Increasing knowledge and skills is

    necessary but not sufficient to changebehavior.

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    Training or Teaching

    When using training or teaching as a

    mentoring component, keep in mind that:

    Motivation affects what people pay attention

    to. (Information Processing Theory)

    People process small amounts of information

    at one time. (Information Processing Theory)

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    Training or Teaching

    People combine bits of information into

    chunks to help them remember it and to

    make decisions faster. (InformationProcessing Theory)

    Without practice, people forget what they

    learned within 48 hours of learning it.

    (Bichelmeyer)

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    Behavior

    Behavior that is reinforced (followed by a

    positive result) is more likely to happen

    again in the future. Behavior that is

    punished (followed by a negative result) isless likely to happen again in the future.

    (Social Learning Theory, Bandura)

    Behavior change is a process, not anevent. (Stages of Change, Prochaska)

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    Behavior

    People can be at different levels of

    readiness to change. Different levels of

    readiness include precontemplation,

    contemplation, decision, action, and

    maintenance. People can cycle through

    these stages more than once. (Stages ofChange; Prochaska)

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    Some things we know or assume about changing

    environmentalfactors that determine behavior:

    Individual-level strategies are limited in their

    ability to change the environment.

    To understand a problem behavior, one mustunderstand the context of the behavior.

    It is necessary to influence environmental

    structures (family, cultural norms, environmentalresources) to prevent negative human behavior

    and promote positive human behavior.

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    Effective Tips for Mentors

    Set the tone Listen and be present

    Ask effective questions

    Agree on next steps

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    Set the Tone

    Share your background

    Be open to how the mentee and yourself

    might be feeling (i.e. excitement,

    nervousness, inquisitive)

    Share past experiences and what you

    gained from this

    Talk about your future goals

    Clarify expectations of the relationship

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    Listen and be Present

    Use active body language to show you are

    engaged (eye contact, head nodding,

    open posture)

    Use silence as your ally

    Encourage mentees to drive theconversation

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    Ask Effective Questions

    Ask open ended questions and avoid

    closed ended questions

    Tell me more about that.

    How do you feel?

    What do you enjoy most about that topic?

    What did you like about that movie?

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    Agree on Next Steps

    Discuss what the mentee wants to do on

    the next outing.

    Provide resources/support when

    appropriate.

    Inform mentee about date and time of nextouting and if a reminder call will be made.

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    Mentoring

    People seldom improve when they have noother model but themselves to Copy. Oliver Goldsmith

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    Mentoring

    "A lot of people have gone further than theythought they could because someone elsethought they could." - Unknown