enterprise ux design and deployment simplified: introducing oracle’s ux direct program
DESCRIPTION
Lonneke Dikmans Ultan Ó Broin User experience is an essential part of the design, development and implementation of enterprise applications. But how can you ensure a successful applications implementation, one where usability requirements are met and matched with business strategy? Understanding applications users and keeping them at the center of the design and deployment process is how. The Oracle UX Direct program makes it easy to introduce a user centered design process into your product development strategy. The program shares Oracle user experience insight, resources, and industry best practices to make enterprise applications implementation successful. This lecture takes you on a tour of the UX Direct website and how to begin discovering, designing, and deploying great usable applications that provide a return on investment for the entire business.TRANSCRIPT
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 1
Enterprise UX Design and Deployment, Simplified
Introducing Oracle’s UX Direct Program Ultan Ó Broin (@usableapps) Director, Oracle Applications User Experience
Lonneke Dikmans (@lonnekedikmans) OUAX Designated Speaker Managing Partner, Vennster NL
March 18, 2014 Nieuwegein, NL
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 3
Safe Harbor
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 4
UX Discovery, Design, Deployment DEMO
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 5
Why Do You Need UX in Your Implementation? Moving from a technology focus to a UX focus
User experience
User experience is now the key differentiator driving IT transformation
from a technology focus to a user experience focus
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 6
Oracle UX Direct Program
• UX Direct is a program introduced by the Oracle Applications User Experience (UX) team to provide user experience best practices to our consultants, customers and partners -- making enterprise software implementations easier.
• The goal of this program is to introduce user-centered designs into the enterprise implementation cycle and improve user adoption of Oracle applications.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 7
What Do We Offer?
ü A centralized resource
ü UX design process
ü Tools
ü Checklists
ü Templates
ü UX design patterns
ü Success stories
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 8
Design With User's Role in Mind § Remember that the end user is not YOU § Understand your user’s mental models § Collect user info using our User Profile template § Leverage Oracle’s “User Profile” database § Use the Task Matrix template to come up with the
tasks that users perform 80% of the time
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 9
Design with Consistency in Mind
§ Consistency helps users with their learning, recognition, and memory
§ Follow a consistent pattern within your application
§ Use Oracle’s UX design patterns to solve your design problems
§ Don’t re-invent; re-use tested patterns
Use our design patterns
Landing Page without Tabs
Landing Page with Tabs
Does the user’s work revolve around a primary object or business process?
Yes No
Does the user need to perform small tasks across multiple, related objects or tasks?
No Yes
Can the information be logically grouped on one landing page?
Yes No
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 10
Oracle’s User Experience Strategy is About …
Simplicity Easily access the essential information and actions to support your work.
Mobility Optimized UIs for wherever and however you work.
Extensibility Tailor the user experience to best fit your company’s identity and business processes.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 11
Learn More About Oracle Apps UX Online
• Oracle.com/UsableApps
• Blogs.oracle.com/VoX
• Blogs.oracle.com/UsableApps
• @usableapps
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 12
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 13