Enterprise Social Networking: the 2nd chance for Enterprise Collaboration

by André Dan, president Challengy, Paris, Franceandre.dan@challengy.com Skype/Twitter: andredan

Paris, 16 September 2010

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THANKS for inputs:

Nicole, Dominique,

Hervé, Bertrand,

Miguel, Anthony…

Challengy is a Consulting, Institute and Events company

serving the Enterprises, Clubs and Individuals :

Social Networking Best Practicesin real (meetings) and online (Internet).

Objectives + Agenda

• Enterprise Social Networking:

• disruptive tech and behavior!

• 2nd chance for Enterprise Collaboration!

My objectives today:

• Enterprise Collaboration• The collaboration obstacles

• Solution: Enterprise Social Networking

3 parts:

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The benefits of increasing collaboration

Corporate transformation into a collaborative organization contributes to

corporate goals :

perform better

at lower cost

strategy

processes established

by the organization

Inspired by Dion Hinchcliffe

6Inspired by Dion Hinchcliffe

The benefits of increasing collaboration

Open KM

Social networking,

Emergent collaboration

Knowledge retention,

Strengthening of weak ties / knowledge sharing,

Collective intelligence,

Innovation

Worker’s efficiency

Complex problems solved by collaboration

Improved processes

New products and services,

Increased profitability,

Higher quality work,

Higher project efficiency,

Higher customer satisfaction,

Employee retention

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Collaboration in the 20th century

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Documents in the center

Collaboration with Social Networking

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PEOPLE in the center

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From PC to online From mail to share

Change management

Source: Co-Lab

Changing the culture of the organization

France-basedThink tank

• Collaborative Management. Social Networking.

• We aim at being a reference on research on the future of the World of Work as it impacts corporations and their strategies.

• Founded in 2004, the Boostzone Institute stemmed from the will to understand and forecast how the evolution of the World of Work and in particular the emergence of Netwok-Centric Management is going to bring a sea change in the management of organizations.

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strategic impact via connected people

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Pages

RSSDocuments Tags

BlogsMessages

Widgets

People/Groups

Forums

The Enterprise Social Networking Platform

Comments

Enterprise Social NetworkingKey functions

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1. Tactical ROI

Time saved in email.

Money saved on storage of

multiple copies of docs.

Time saved in process.

3 levels - Enterprise Social Networking ROI

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2. Strategic ROI

Focusing on business

problems you need to solve

Enabling geographically

dispersed teams.

Mergers –getting folks

integrated and up to speed.

Brain drain –retaining

knowledge leaving via

retirement or cutbacks.

3 levels - Enterprise Social Networking ROI

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3. Visionary ROI

Collaborative Culture – the total is more than the sum of its parts.

Cross Pollination of teams, ability

to “connect the dots.”

Quality Improvements.

Support for innovation.

3 levels - Enterprise Social Networking ROI

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From ROI to ROE…

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Questions Answers

http://www.challengy.com/fr/multipage.xml?pg=3&id=29806523