Enterprise Output Manager What’s new in EOM 10.0 and recent releases

OS-4014, Universe 2013 Wednesday, September 11, 1:00 PM

Presented by:

Bill Harberts EMC Insurance Companies

Des Moines, Iowa

• Introduction to EMC Insurance Companies

• What is EOM?

• EOM release 9.0

• EOM release 9.1

• EOM release 10.0

• Unannounced features

• Examples

• References - Questions

Overview

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• Des Moines, Iowa-based property and casualty insurance company licensed in all 50 states with reinsurance contracts worldwide

• Established in 1911

• Named one of the 100 Most Trustworthy Companies according to Forbes magazine March 2013

• 85% commercial lines; 15% personal lines

• Over 3,200 independent insurance agents

• Over $1.3 billion in written premium in over 40 states

• Over $3 billion in assets & 2,100+ employees

• 21 branch and service offices

EMC Insurance Companies

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• Productivity and Technology staff of nearly

360 employees, where 225 are developers

• Using BIS (MAPPER) since 1981

– Six BIS 47R1 sites on 2 Dorado 790’s

– Thirty BIS/ICE 11.1 sites Windows servers

– 950 BIS 11.1 sites on Windows workstations

• Using EOM (DEPCON) since 1995

– EOM 10.0 on 36 servers and 2 Dorado 790’s

Technological Characteristics

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EOM (Enterprise Output Manager)

The EOM (Enterprise Output Manager, formerly known as DEPCON) software is a comprehensive output-management solution for mixed-platform networks. Running on a Windows operating system, the primary function of the Output Manager software is to automatically process and route print files and other application output files from any supported platform to any supported output destination.

In addition to printing, Output Manager lets you take advantage of a variety of delivery mechanisms, such as e-mail SMTP/IMAP, Web, HTTP, FTP, CD/DVD, and fax. With each of these delivery methods, Output Manager can reformat text documents and data into a customized, modern appearance such as PDF files.

What Is EOM?

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Enterprise Output Manager Release 9.0 includes the following new features and changes:

• Data Dependent Attribute (DDA) Charting feature

The ability to generate charts is added to the Enterprise Output Manager’s DDA feature and is available for any output generated by a Print Job using the Windows Driver. The following two new DDA commands are added:

– Data Table – to define the Chart Data

– Draw Chart – to select the Chart template and draw the Chart

• Based on MS .NET Chart Control

EOM Release 9.0

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The following key features are supported:

‒ 35 distinct chart types, including the common Area,

Bar, Column, Line, Pie, and Point chart types.

‒ 3D support for most Chart types.

‒ Support for multiple Chart areas in one Chart.

This feature comes along with the Chart Designer,

which is an independent menu driven executable. It is

used to develop, customize, and save various types

of chart templates.

EOM Release 9.0 (cont’d)

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Chart properties

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• Secure file transfer

This feature provides the ability to perform encrypted (signed) data

transfer using Raw TCP, LPR/LPD, and Output Manager protocols.

A separate Certificate Signing Request (CSR) tool is provided to

generate CSR messages which is a public key used to obtain Secure

Sockets Layer (SSL) certificate from a Certificate Authority (CA).

• Transfer jobs using LPR/LPD protocol

The transfer job functionality is enhanced using the LPR/LPD protocol to

send customized data to the destination printer. You can now specify

Job name, Job Classification, User Identification, and LPR Print

Command as per RFC 1179 to perform a transfer job using LPR/LPD

protocol.

EOM Release 9.0 (cont’d)

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• Stage output files in a temporary folder

In Print Job, while printing to a file, Output files can be created or staged

in a temporary folder. Users can select the temporary folder to create or

stage an output file before moving the file to the destination output

folder.

• Scale metafile to page size

This feature provides an option to automatically scale Metafile to page

size and ignore the margins defined on the Hardware tab of the Print

Attribute. This feature eliminates the need for using a DDA to place the

print stream data there by making it a lot easier for the users to use

Metafile forms. Must be set in Print Attribute to use DDA Execute

Command File instead of Position Graphic

EOM Release 9.0 (cont’d)

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• Extend usage of Directory Alias

Directory Alias can now be used for the following:

– Backup directory in Backup attributes

– Application to start property in Custom Job Attributes

– Directory Path property in Directory Monitors

• Directory Monitor enhancements

The Directory Monitor feature can now perform the following:

– Identify and process zero length files

– Monitor multiple user-defined file types (*.txt, *.pdf, and so on)

instead of monitoring all files.

EOM Release 9.0 (cont’d)

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• Logging enhancements

The logging feature is enhanced to perform the following:

– Log the change in paper type. You can now view the log details if you

change paper type of printer using the Output Manager print control

or using Change Printer Paper Type.

– Log the unique File Name. You can now view the log details if you

transfer files using FTP method as Upload file with a unique file

name.

– Log the restore file details in Backup File management. You can now

view the log details if you restore file using Backup File Management

window.

EOM Release 9.0 (cont’d)

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• Expand the use of Print Attribute’s Output file naming rule

This feature allows the Output file naming rule of the Print Attribute to be

used for Custom printers. Print jobs that print to Custom printers can

now specify the name and location of the generated output file. This

allows a more meaningful file name to be created and can eliminate

subsequent renaming operations in a document workflow.

• Copy File Properties and Export File/Job Management Window

This feature includes the following enhancements:

– Ability to copy all or selected fields and their values in the File

Properties form to the Clipboard, or to either export or write the field

or values to a selected file as text.

– Ability to export or write the displayed file and job fields in the file and

job management windows to a selected file as text.

EOM Release 9.0 (cont’d)

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• 64-bit Native Support

This feature offers the ability to run Enterprise Output Manager natively

on 64-bit operating systems. Depending on the Windows operating

system supported platform, a 32-bit or a 64-bit Enterprise Output

Manager is installed or upgraded. This feature helps eliminate memory-

related exceptions as the 64-bit architecture provides processes with

expanded address/memory space. Also, the issues caused by printing

from 32-bit applications on a 64-bit operating system are eliminated.

• New Barcodes

Enterprise Output Manager now supports Aztec, GS1, and QR Barcodes

which are widely used in different areas. The PrintBarcode DDA

command is enhanced to give more control over the barcode’s height

and width (for linear barcodes).

EOM Release 9.1

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• User Keyword

This feature enables you to define user keywords in the File Mask. A

user keyword value set in one of the File Masks can be changed by the

File Mask of its child. A new DDA command “Set UserKeyword” has

been added that enables you to reset the value of the user keyword that

was set in the File Mask. This offers greater flexibility in defining

keywords and redefining them if needed.

• Print Attribute – Destination Naming Rule

This feature enables the user to specify a destination value in the Print

Attribute. Print jobs configured to print using TCP/IP printers can now

specify the name of the remote printer or the target print queue name in

Print Attribute. It helps in simplifying the configuration by minimizing the

number of TCP/IP printer/Transfer Attribute configurations.

EOM Release 9.1 (cont’d)

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• Support for Burroughs Payment System Printers

This feature provides support for the new Burroughs

printer drivers. The following print drivers are represented

in the Print Attributes – Printer driver property:

– BMS55

– BMS65

– BMS75

– BMS85

– BMS95

– BMS105

EOM Release 9.1 (cont’d)

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Enterprise Output Manager Release 10.0 includes the following new

features and changes:

• Web Assistant

Web Assistant component is enhanced with the following new features:

‒ Supports native 64-bit.

‒ Provides improved DBSetup Utility and Web Interfaces and four themes for

the Web Interfaces.

‒ Includes improved and more user-friendly Web Administrator and File

Finder pages.

‒ Supports user key words and more Output Manager system keywords.

‒ Provides folder-browsing option during the creation of a Web Key.

‒ Supports automatic generation of the URL based on the physical path of the

Web Key.

EOM Release 10.0

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‒ Provides the ability to manage search profiles, and import/export

search profiles.

‒ Provides the ability to specify access limits to a File Finder user.

When a user logs in to File Finder, the user can view data belonging

to a particular directory or a set of directories.

‒ Provides the ability to create users and designate a particular user

as "Super User". A Super User has the flexibility to frame a WHERE

clause to search for files in addition to the existing File Search

criteria.

‒ Provides File Finder with the options such as Anytime, Today, and

Last Week to search files based on the time they were updated.

There is also an option to search for files based on a specified date

range.

‒ Includes improved Web Assistant logging to log detailed messages.

EOM Release 10.0 (cont’d)

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• Integrated PDF Writer

This feature provides the ability to create PDF files

using integrated PDF writer. This feature provides

the following capabilities:

‒ Creating a PDF file with PDF/A compliance

‒ Embedding fonts in a PDF file

‒ Optimization option for faster web viewing

‒ Options to set document metadata—document author name,

document title, document subject, and document keywords

‒ Security options for encrypting PDF files

‒ Setting watermark for the PDF file

EOM Release 10.0 (cont’d)

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– No charge, but requires to be ordered separately

– Must set EOM service to Manual start before restarting

PC after installation

– Explicit and calculated font size is rounded to nearest

0.2 Point where Acrobat Distiller was rounded to the

nearest 0.1 Point

– Increased throughput performance do to multi-threaded

driver

EOM Release 10.0 (cont’d)

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EOM 10.0 OutputMgrPDFWriter

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• File Compression and AES Encryption

Enterprise Output Manager now provides the facility to save

storage space and secure your files. This feature enables you to

– Compress and encrypt output files

– Compress and encrypt file attachments in e-mail messages

– Compress Backup files

The compressed files are the .zip files that can be extracted by

using any standard tools, such as WinZip and 7-zip. You can

secure the files by using the encryption methodology Advanced

Encryption Standard (AES) with the key sizes 128-bit and 256-bit.

EOM Release 10.0 (cont’d)

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File Compression and AES Encryption

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Passwords entered in the Configuration Explorer can be viewed if “Security Roles | Configuration Permissions | Allow viewing of passwords” is set toYes.

• Sending Void E-mail

This feature offers the ability to send an empty e-mail message when the incoming file exceeds

the specified file size limit. You can send an empty e-mail message without having the print file

inserted as the body of or an attachment to the e-mail message when the size of the file exceeds

the specified file size limit.

Prior to the release 10.0, when an e-mail job was scheduled, the incoming print file was sent

either as an attachment or as the body of the e-mail message.

• Data Dependent Attribute (DDA) Enhancements

‒ Rotation of Graphics: This feature enables you to apply an angle of rotation to the

graphic files using the Position Graphic (DDA command). You can rotate any graphic

anti-clockwise by selecting the required degree of rotation—90, 180, and 270—from

the Rotation property.

‒ Trim or Pad String: This feature enables you to specify a desired length for a string to

trim or specify a padding character using the Trim or Pad subcommand under the

Convert Variable DDA command.

EOM Release 10.0 (cont’d)

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• CSR Tool Updates

This feature is enhanced with the user interface that provides onscreen

help for each mandatory field on the CSR request screen and provides

an option to select a Cryptographic Service Provider.

• Long File Name Support

This feature supports for longer file names in properties associated with

Original File name, Host File name and Host Qualifier fields found in File

Management, File Masks, Keyword Substitution, and DDA System

Variables. This enhancement may affect current configurations designed

with values previously truncated to 17 characters. Refer to the topic

Long File Name Support in the Enterprise Output Manager Help to know

detailed explanation of changes.

EOM Release 10.0 (cont’d)

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• Getting Started (For Administrators) -Migration/Compatibility Issues to Consider Before Installing the Service

-Long Filename Support

• Most properties used to be truncated to 17 characters, limit has now

been extended to 127 characters for most properties.

• Host Full File Name has been expanded from 132 to 255 characters

• Host Paper Type has been expanded from 12 to 100 characters

• May now include file extension

• May affect File Masks “File Selection Criteria”, Email Jobs “Attachment

Display Name, DDA System Variable usage and Custom Jobs

• These values differ slightly when comparing before they are submitted to

a Print Attribute and after being processed by a Print Attribute

Long File Name Support

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• Preview of the Selected Font

This feature enables you to preview the selected font in the font

selection window. You can preview the selected font by using

– The DDA command “Change Windows Font”

– The “Windows font” property in the Print Attributes

– The “Font” property that is available under “Watermark settings” in

the Physical Printers

• $PrinterDriver is a new printer driver that is added to the DDA

system variable. This printer driver enables you to determine the

type of printer driver that is used for the DDA print routine and

execute the necessary DDA commands.

EOM Release 10.0 (cont’d)

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Inbound Outbound

LPR/LPD (SSL) LPR/LPD (SSL)

EOM/TP0 (SSL) EOM/TP0 (SSL)

Raw TCP (SSL) Raw TCP (SSL)

HTTP (SSL) HTTP (SSL)

Directory Monitor (Local/UNC/FTP) Local File (UNC)

MAPI (Via legacy Assistant) XML Transform

IMAP SMTP (S-Mime)

Polled EOM/TP0 FTP (SSL)

Printer via LPR Local Printer

Loopback via Custom Printer PDF

COM API Custom Job

MS Message Queuing Web Assistant

EOM Inputs and Outputs

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<DateTime[ Formatting]> or <DateTimeUtc[ Formatting]>

• Different than “%?” formatting codes %m/%d/%Y %I:%M:%S = 09/11/2013 12:00:00

• More flexible custom and standard formats

• Use anywhere Keyword substitution is allowed

<DateTime MM/dd/yyyy hh:mm:ss> = 09/11/2013 12:00:00

<DateTime R> = Wed 11 Sep 2013 12:00:00 GMT

<DateTime> = 9/11/2013 1:00:00 PM

• Converts international formats based on locale

<DateTime> Keyword

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• “Preamble” report supports $EOM$ printer

control command

• Easily allows embedding transparent EOM

User Tag and Email routing <Esc>60<Esc>

strings in print file

• Supported in Pre-Defined Print Forms

BIS PR/@PRT Function

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$EOM$ Preamble Example .Date . *=====

$EOM$ $DEPHDR$=One Two,Three “Four,4444”Five,Six $EOM$ $DEPHDR$=What "will happen"? $EOM$ $DEPHDR$=“This phrase will be placed in USERTAG10” $EOM$ DEPCON-EMAIL=Bill.D.Harberts@EMCIns.com $EOM$ DEPCON-ESUBJECT=This is an EOM Email This is the first printable line processed within EOM! This is the second printable line.

USERTAG1 = One USERTAG2 = Two USERTAG3 = Three USERTAG4 = Four,4444 USERTAG5 = Five USERTAG6 = Six

USERTAG7 = What USERTAG8 = will happen USERTAG9 = ? USERTAG10 = This phrase will be placed in USERTAG10

Email To: = Bill.D.Harberts@EMCIns.com Email Subject: = This is an EOM Email

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• Can be used anywhere keyword Substitution

is allowed

• Defined in the File Mask, can be modified in

the DDA environment

• Allows for simpler configurations and

reduced duplication

• No limit on number of Keywords, but collection

limited to 512 characters. Names can be up to 50

characters, values can be up to 255 characters

Example – User Keywords

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• Muli-threaded driver supports multiple EOM physical printers for improved throughput

• Multiple printers can be pooled in a Logical printer to simplify File Mask configurations

• Multiple printers can be prioritized to reduce service time on small files mixed with large

• See Help “Demonstrations” section Creating PDF Files Using the Enterprise Output Manager PDF Writer

• Pay attention to installation instruction messages

• Adobe Distiller not supported after 10.0

Example – EOM PDF Writer

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• “Tools” folder on installation media

• PGCG Quarterly Newsletter http://prettygoodconsultinggroup.com/newsletters.html

• EOM Configuration Analyzer http://prettygoodconsultinggroup.com/downloads.html

• 78450392-017 Enterprise Output Manager Software Release Announcement

• 68852698-009 Enterprise Output Manager Help

• 78504800-005 Enterprise Output Manager Capabilities Overview.pdf

References – Questions?

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Enterprise Output Manager What’s new in EOM 10.0 and recent releases

OS-4014, Universe 2013 Wednesday, September 11, 1:00 PM

Presented by:

Bill Harberts EMC Insurance Companies

Des Moines, Iowa