enterprise of things the 5th wave of enterprise productivity · © 2018 blackberry. all rights...

Enterprise of Things

The 5th Wave of Enterprise Productivity

© 2018 BlackBerry Limited. All rights reserved. 2®

BlackBerry Highlights

STRATEGY

Pivot from Hardware to

Software is complete

Leveraging our DNA in

security, mobile-first,

embedded systems in

enterprise solutions

INNOVATION

23% of revenue invested in R&D

37,500Patents

18Major development

centers in 7 countries

FINANCIAL PERFORMANCE

$1.374B Non-GAAP

85%of revenue from

enterprise software &

services, double digit

growth

7consecutive quarters

of operating profit

$2.5BIn cash

CUSTOMERS

RECOGNITION

Recognized market

leadership by

54% of Fortune 100 companies rely on BlackBerry

OPERATIONS

Operations in 27 countries with follow-the-sun multilingual support


Our mission is to enable the 5th wave of enterprise productivity

Systems

of Record Communications Commerce Productivity

1970 1980 1990 2000

Computer Network Internet Mobile/Cloud Things

Hyper-

connectivityWave

Underlying

technology

disruption

Starting

Decade

Technological innovation has driven five waves of enterprise productivity.

The 5th wave leverages the Internet of Things for enterprises.

We call this the “Enterprise of Things” (EoT).

Computers replaced

ledger systems,

lowering G&A costs

and accelerating

reporting

IP networks replaced

ATN/Sonet networks

lowering cost and

creating new high-

bandwidth services

The Internet replaced

brick & mortar stores

and upended the

buying experience

Mobile & Cloud-

computing enabled

work anytime,

anywhere, improving

business

responsiveness and

performance

The Internet-of-Things

is creating hyper-

connectivity which is

transforming business

processes and

creating new business

models

2010+

© 2018 BlackBerry. All Rights Reserved. 4

4

What is the “Enterprise of Things”Digital

Transformation

$3-11T in value from EoT

from transforming business

process and creating new

business models

Security

1,50

0

500

0

1,00

0

Growth in Attacks

Things

Growth in Things

6.4 billion

connected

things

46 billion

connecte

d things

2017

2021

EoT enables digital

transformation using

hyper-connected “things”

that are highly secure

Three components are

required to realize the

Enterprise of Things


5

1. Things - Enables transformation

Metcalf’s law: every connected node exponentially increases the value of a network

BlackBerry law: every connected node exponentially increases the security risk of a network

40% of IoT value requires connectivity

The number of things is growing rapidly … … these things are rapidly being hyper-connected

Source: Juniper Research, 2015, *McKinsey Global Institute “The Internet of Things, Mapping the Value Beyond the Hype, 2015.

6.4 billion connected

things

46 billion

connected

things

2017 2021

2.4 billion smartphones

5.5 billion

smartphonesPHYSICAL THINGS

56% CAGR

13,000

ExabytesUnstructured

Data

44,000

Exabytes

Unstructured

Data

2017 2020

2000

ExabytesStructured Data

8000 ExabytesStructured DataDIGITAL THINGS

51% CAGRSmartphones

Messages

Documents

cars

Manufacturing robots

Surgical robots

Airframes

Transportation signals

Freight

Digital

Physical

Applications

Records

PC’s

RTOS

Wearables

Communications


6

2. Security – Safeguards “Things” from attacksSecurity is the #1 technical barriers to EoT success New security requirements for EoT

• Attack surface has grown exponentially

• Employees and endpoints are emerging

vulnerabilities

• Need to ensure network of suppliers and

distributors are secure

• New standards for customer data privacy

• AI assessments needed to identify

emerging vulnerabilities

4

4

7

6

6

7

8

9

7

9

7

9

16

5

5

5

7

7

7

7

9

8

8

9

8

14

4

7

6

6

6

9

8

5

8

6

8

9

9

HMI devices, mobile devices, custom…

Implementing digital twins

New IoT application development

IoT device management

Communications and connectivty…

IoT installation complexity

Integration of IoT data into existing…

Privacy concerns

Integration of IoT Tech

Technology is immature

Analytics

Data and information management

Security

23

23

23

23

19

19

18

16

12

Source: Gartner 2018, ID: 351051. Question: Please rank the three greatest technical barriers to the success of your organization’s IoT activities?

1st, 2nd and 3rd choice rankings of technical barrier to EoT success

39

25

24

23


7

3. Transformation – Creates business valueIndustries are investing in EoT … … to realize key transformational benefits

65%

67%

72%

73%

74%

76%

76%

78%

80%

81%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Financial Services

Healthcare

Indutrial Products

Energy & Mining

Retail & Consumer

Power & Utiliites

Hospitality & Leisure

Public Sector

Technology, Media & Telecomm

Automotive

Source: * PWC Global Digital IQ Survey, 2017; **McKinsey Global Institute (MGI), 2015

1. Enhanced situational awareness

2. Process optimization

3. Optimized resource consumption

4. Sensor-driven decision analytics

5. Tracking behavior for real-time marketing

6. Instantaneous control and response

in complex autonomous systems

Internet of Things investment by Industry* Six major tasks that benefit from IoT**


8

The BlackBerry platform is built for EoT

Connects existing and future

“things” in an enterprise

Addresses the new security

requirements for EoTDelivers a great user

experience required for digital

transformation

Provides robust analytics

across connected things

• Secure End Point Management (UEM)

• Secure Data Transfer (NOC, BSCP)

• Organizational Connectivity (AtHoC)

• Secure Collaboration (BBMe, Dynamics)

• Identity Management (EID)

• Secure Connectivity (BSCP)

• Intelligent Security (AI)

BlackBerry Intelligent IoT PaaSCloud Services

- IoT Provisioning Service

- Blockchain Service

- Analytics Service

- Auditing Service

- Firmware Management

- Remote Monitoring

- Application Management

- …

Backend Services

UEM UI• Rental Car App

• Factory Automation App

• Fleet Management App

• Hospital App

Partner/ISV AppsVertical Solutions

• Health Connect

• Connected Car

• Predictive Maintenance

• Connected Factory

- Rental Management

- Factory Automation

- Intelligent Fleet Management

- Hospital Management

- …

CloudAWS IoT Azure IoT

1 3

2 4


No standard automated

process for emergency

communications

DISCONNECTED WORKPLACE

SILOED WORKFLOW

Disparate security

solutions in place to

address rising threats

CLOSED WORKFORCE

TODAY’S DIGITALWORLD

Small projects

underway for digital

transformation

No secure access to

corporate systems from

outside the office

Multiple

logins

Endpoints

not secure

Multiple mobile

device management

BYOD and accidental

content leakage

Wide variety of file

sharing solutions

No standard for IoT

and wearables

connectivity

Consumer

messaging use for

company business


SMARTFUTURE

Instantaneous control

and response in complex

autonomous systems

Enterprises are

resistant to malicious

attack with holistic

security solutions

Process optimization with

semi-autonomous workflows

Complete data

transparency

Enterprises prepared to

respond to a cybersecurity

or other critical incident One seamless

enterprise ID

One secure virtual collaboration space with

your coworkers and external partners

All devices easily

managed from one

backend console

Complete flexibility of

deployment types:

BYOD, COPE, COBO

Apps that look and feel

the same on any device

IoT and wearables

easily fit into device

connectivity and

manageability

One secure messaging

platform for personal

and business

Secure connected

endpoints


12

Ensure endpoints

are secure

Employees access data,

apps, to be effective

anytime

Files, alerting and

communications are

secured inside and

outside the organization

Data from remote

sensors are used for

alerting and improving

operational performance

Complex autonomous

systems are used for major

process transformation

Endpoint

management

Enterprise

applications

Secure

collaboration

Process

optimization

Instantaneous control

and response in complex

autonomous systems

How to get started

APPS, DATA

FILES, ALERTS,

COMMUNICATIONS

SIMPLE THINGS

COMPLEX THINGS

SMART DEVICES

!

©2018 BlackBerry Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC and SECUSMART are the trademarks or registered trademarks of BlackBerry

Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other trademarks are the property of their respective owners.

THANK YOU



Top 10

REASONS TO CHOOSE

BLACKBERRYTOP 1O

Cybersecurity Expertise

1 Market Leader

World Class Security

Manage Any Endpoint

Reach Any User

Secure All Files

Secure Any App

Secure Any Communication

One Platform

Best User Experience

2

3

4

5

6

7

8

9

10

Sources: Gartner Magic Quadrant for Enterprise Mobility Management Suites, June 2017; Gartner Critical Capabilities for High Security Mobile Management, August 2017; IDC EMM Market Shares, Jul 2017; Forrester Wave: EMM Q42017, November 2017; Fortune 2017

10of 10Largest

Commercial

Banks

8of10Largest

Aerospace &

Defense Companies

5of 5Largest

Media

Companies

Largest

Healthcare

Companies

8of10 10of10Largest

Insurance

Companies

LEADER in Magic Quadrant

for EMM Suites, and YoY

increase in strength

HIGHEST SCORE all

Unmanaged Device Use

Cases in Critical Capabilities

for EMM

HIGHEST SCORE Workforce

Productivity & Centralized

Content Protection in Critical

Capabilities for CCP

LEADING EMM Vendor in

2017 IDC MarketScape for

EMM Software

100% 89% 100% 77% 100%

MARKET SHARE WITHIN FORTUNE 100

1. Market Leader

US Federal

Employees

100%

7of 10

All 7 of the G7 Governments are BlackBerry Customers

TOP 1O

2. World Class Security“BlackBerry’s DNA is forged in security and it has emerged as translating its previous device security built into the device, into one where that

same level of security is now embedded in its software offerings in EMM, automotive systems and security services.

– Jack Gold, President and Principal Analyst of J.Gold Associates

“

File-Level SecurityAES-256 encryption and tracking of

critical files and documents,

ensuring they remain secure even

outside of the corporate network

Patented SecurityThousands of security patents

including Elliptic Curve

Cryptography, improving

brute-force protection for

smaller key sizes

Cybersecurity ExpertiseConsultants deliver guidance,

training and development to

address an expanding range of

threats, from traditional hacks to

social engineering attacks

Security Through Every LayerMilitary-grade encryption and

authentication across servers,

networks and endpoints, ensuring

there are no weak links

Independently Certified80+ third-party security validations,

more than any competitor: ISO

27001, FIPS 140-2, Common Criteria

EAL 4+, NIAP and FedRAMP, ISO

9001 and ISO 26262 Automotive

Safety Integrity Level D

Continuous Monitoring Authorizations for products that will provide

continuous cybersecurity monitoring of BlackBerry

cloud

TOP 1O

3. Manage Any Endpoint

Unified Endpoint Management

• All intelligent endpoints including IoT

• Single pane of glass

• Usage Analytics

• VPN not required

• Minimize attack surface

TOP 1O

4. Reach Any User

Internal Teams External Teams Customers

Most Secure Communication

and Collaboration Platform for

Your Connected Workforce

• Messaging, voice, alerts, files, apps

on any device and any management

model

• Boost productivity and ensure security

or your critical business information

and processes

Work securely with others

inside and outside your firewall

• Extend business processes,

enterprise apps and confidential

communications to unmanaged

users and devices

• Create secure shared

communications, workspaces and

workflows

• Protect and share files, even after

they leave your security perimeter

Deliver powerful

communications capabilities

to connect with customers

• Engage customers in real-time,

flexible, personalized and

contextually relevant ways.

• Securely deliver documents to

customers with tracking and control

TOP 1O

File-level security

that travels

everywhere your

files go

Encryption at All Times

Security that travels with the file

User authentication

Digital rights management (DRM)

DRM for MS Office on iOS and Android

Tracking and reporting of all file activities

File read receipt and tracking

All Files protected with:

5. Secure All Files TOP 1O

Microsoft Apps

Only BlackBerry can support Office 365 on

iOS and Android in regulated environments

• BlackBerry Enterprise Bridge –

securely share data between Work and

Office apps

• Intune Graph API – manage Microsoft

apps with BlackBerry UEM

• Seamlessly use native Microsoft mobile

apps from within BlackBerry Dynamics

BlackBerry Apps

BlackBerry provides the best user experience

supported by the best mobile security

• BlackBerry Workspaces – secure file sync

and share for anytime, anywhere productivity

• BlackBerry Access – a secure browser for

any device

Packaged Apps

BlackBerry has the largest ecosystem of

secure 3rd party mobile apps

• Dynamics SDK – A single secure

platform for 3rd party developers

• 100+ Dynamics apps offered by ISV

partners

Custom Apps

BlackBerry has the largest number of custom

mobile apps

• Workspaces API & SDK– Enable secure

file access, sharing, editing, annotations and

more in your apps.

• 4,000+ custom Dynamics apps built by

BlackBerry Customers

6. Secure Any App“

In spite of the regulatory demands we face, we’re very comfortable with mobile app usage. We use the BlackBerry container,

so we know our apps are secure. – Alexander de Blok, Head of Systems and Application Management Evides“

TOP 1O

7. Secure Any Communication

Unify critical communication with a

single platform, leveraging any

device to share safety details with

employees

Extend secure communication to

external organizations, engaging a

community for crisis response

collaboration.

Provide the highest level of security

for voice and data communications.

Secure messaging including ability to

embed in your own apps.

M2M and H2M

TOP 1O

8. One Platform – BlackBerry Secure“We considered a lot of different solutions, but ultimately it was BlackBerry UEM that stood out. Frankly, their offering is the best – a seamless

user experience at a controlled cost, and the flexibility to change how we manage devices and data depending on our business needs. This was

something no other vendor provided.

– Eduardo Aldao Castillo, Director of Innovation, ABANCA

“

One Platform

for IT

DEVICES

APPS

FILES

IDENTITY

TRANSPORTATION Providing & Managing Services to All

Users and Groups

TOP 1O

Prioritize work appsKey BlackBerry, ISV, and custom

apps front and center

9. Best User Experience

INTUITIVE EXPERIENCE

Add any appAdd native or web apps, as well as

non-Dynamics apps within Launcher

Quick actions Start a new email or meeting, enter

a contact, and create a task or note

All work apps one touch away across

any BlackBerry Dynamics App

POWERFUL USER EXPERIENCES

File Security Edit files Office files

and enforce DRM

securely inside the

Workspaces app

on all devices

.

Enhanced SharingShared situational

awareness with HQ

or across networked

organizations

Cross AgencyPermission-based

network for

interoperable

communication

with organizations

iAnnotate Polaris Excel Word

2018…

ProductivityDraw on, highlight

and add sticky

notes to files and

share your

annotations from

and to any device

.

TOP 1O

“

BlackBerry Work is “best secure PIM”, per Gartner with a rich business feature set and a consistent cross-platform UX (and support MAM-only

option) where “BlackBerry competitor need to have MDM enrolled to these devices”.

– Gartner EMMMQ Juni 2017

10. Cybersecurity Expertise

BlackBerry Cybersecurity Consulting designs a customized cyber strategy for your business based on

• unique growth objectives

• digital transformation efforts

Secure the data across the network of networks that form your extended enterprise

Discovery

Primary data collection and

aggregation phase

Assessment

Review of findings against target

state

Recommendation

Development of assessment

findings into actionable micro-

projects

Reporting &

Knowledge TransferPresenting and folding the

findings into the business

strategy

TOP 1O



Details zu BlackBerry UEM


BlackBerry Secure


Die BlackBerry Plattform

COPE BYOD COBO M2M

CLOUD

HYBRID

ON-PREM

SMARTPHONE COMPUTER WEARABLE IOTTABLET

Sichere Multi-Plattform Enterprise Mobility Solution

END-TO-END

SICHERHEIT

HÖCHSTER

BEDIENKOMFORT

Einheitliche, sichere, mobile Plattform für alle mobilen Endgeräte

ISV Apps &

Ökosystem

Individuelle

Apps

BlackBerry Apps

Kommunikation Kollaboration EFSS

Kernplattform

Enterprise Mobility Management Offene APIsSichere Container DRM

Weltweit sichere Konnektivität

Sichere Kommunikation Split BillingWeltweite NOCs Identittät & Access


30

COPE Corporate Owned, Personal Enabled

Firmengerät. Anwender darf private Apps nutzen.

Private und geschäftliche Daten sind komplett

getrennt, kein Datenverlust (Beispiel Kontakte).

Nativ oder mit sicherem Container



BYOD Bring Your Own Device

Privatgerät. Anwender darf Business Apps nutzen.

Private und geschäftliche Daten sind komplett

getrennt, kein Datenverlust (Beispiel Kontakte).

Verschlüsselter sicherer Container mit separater

Authentifizierung.


32

COBO Corporate Owned, Business ONLY

Firmengerät. Keine private Nutzung von Daten

oder Apps.

Komplettes Gerätemanagement durch die Firma,

(App-Installation, Logging etc.).

Natives BS (Apple Supervised, Google Android for

Work, Samsung KNOX)


33

BlackBerry Workspaces Führende EFSS-Lösung auf dem Markt

Secure Enterprise File Sync & Share

Kollaboration

Advanced Digital Rights Management

Plattformunabhängig


34

BlackBerry AtHoc Durchgängige Krisenmanagement-Lösung

Umfassendes Krisenkommunikations-System

Effizienter, zuverlässiger Informationsaustausch

zwischen allen Betroffenen

Fundierte Entscheidungen und wirksamen Schutz

Möglichkeit der bi-direktionalen Kommunikation

Bereits im Einsatz; erprobte Technologie


35

BlackBerry Dynamics Launcher –

Ihr mobiler Business Desktop

Höchste Datensicherheit nach Common

Criteria EAL4+ Zertifizierung

Höchste Produktivität

BlackBerry Dynamics – die mobile App

Plattform für Ihr Business

BlackBerry Enterprise Apps


36

Verwaltung verschiedener Umgebungen

Endgeräte Eigentumsmodelle Container/FrameworksBetriebssysteme Applikationen Inhalte

Managed

Apps

BYOD(Bring Your Own Device)

COPE(Corporate Owned,

Personally Enabled)

COBO(Corporate Owned,

Business Only)Line of Business

Android for Work

Windows Store

for Business

ECM Repositories


37

Für alle Phasen eines digitalen Unternehmens

Bestehende GeschäftsprozesseKollaboration Neue GeschäftsprozesseEMM & Messaging

We

tsch

öp

fun

g

Zeit

Management

Edition

UEM, Sicherer Browser,

Native email

Application

Edition

SDK, eigene

interne Apps,

Identity & Access

Enterprise

Edition

Sichere Email/PIM,

Sicherer Browser

Collaboration

Edition

Dateien & Nachr.,

ISV Apps

Content

Edition

Workspaces für EFSS


Enterprise Content SecuritySicheres Enterprise File Sync and Sharing

(EFSS), Digital Rights Management (DRM)

Mobile Identity & AccessIntegriertes Single Sign-On für, Zwei-Faktor-

Authentifizierung

Sichere maßgeschneiderte

Apps

Apps mit integrierter Sicherheit, Plattform und

Mobility Services entwickeln und bereitstellen

Kontrollen für regulierte

Branchen

Zugriff auf erweiterte Sicherheits- und

Richtlinienkontrollen

Enterprise App Security

Sichere Apps bereitstellen und App-

Konnektivität auf interne Backend-Systeme

ermöglichen

Sicheres Instant Messaging

Sicheres Enterprise Instant Messaging und

Presence-Funktionen mobil erweitern

(Skype for Business, Jabber)

Sichere Dokumenten-

Kollaboration

Sicherer Zugriff auf Dokumente (SharePoint,

Box, OneDrive, Netzlaufwerke) und auf

Editiermöglichkeiten

Sichere E-Mail & PIMBerufliche E-Mail, Kalender und Adressbücher

modern und benutzerfreundlich gestalten

Sicherer BrowserErweiterter VPN-loser Zugriff auf firmeneigene

Intranet- und Internetanwendungen

Unified Endpoint Management

Firmeneigene und private mobile Geräte

schützen und verwalten, um die Einhaltung von

Richtlinien zu gewährleisten

BlackBerry Enterprise Mobility SuiteManagement

Edition

Enterprise

Edition

Collaboratio

n

Edition

Application

Edition

Content

Edition

Co

nta

inm

en

t: B

etr

ieb

ssyste

me

, A

pp

s,

Inh

alt

eBlackBerry Enterprise Mobility Suite


39

Alleinstellungsmerkmale – USP‘s

I. BlackBerry’s einzigartige Infrastruktur und Anbindung

Nur BlackBerry benötigt nur eine einzelne ausgehende Verbindung für eine Ende-Zu-Ende

Verschlüsselung

II. BlackBerry’s umfassendes Endpoint Management

Jede Plattform wird im vollem Umfang unterstützt (iOS, Android, BlackBerry 10, Windows 8 /

10, Samsung KNOX) für jedes Endgerät (Smartphone, Tablet, Wearable, Notebook,

Kühlschrank, Kassensystem, etc.) und unterstüzt alle Einsatzszenarien (BYOD, COPE,

COBO)

BlackBerry bietet den höchsten Umfang an Support für Android for Work und Samsung KNOX

ECHTES BYOD – nur BlackBerry ermöglicht den Einsatz eines Containers ohne MDM

III. BlackBerry’s Skalierbarkeit und Portfolio

BlackBerry benötigt weniger Server – verringerte Gesamtbetriebskosten (TCO)

BlackBerry‘s umfangreiches Portfolio – nur BlackBerry Mobile Suite Content Edition bietet

Filesharezugriff mit integriertem Digial Rights Management



APPENDIX


41

Industry Recognition

Gartner repeatedly scored

BlackBerry software #1 in all six

categories of its critical capabilities for

high-security mobility management

report

BlackBerry software is used by

governments & enterprises

worldwide, including 7/G7, 15/G20,

10/10 top Am Law firms, all F100

commercial banks

Forrester repeatedly ranked

BlackBerry software #1 in the Security

Capabilities category of its Enterprise

File Sharing & Sync report

#1 #1 #1

BlackBerry set revenue records last

year, in software & services

“Few companies are as strong as

BlackBerry on security.”

“BlackBerry regularly delivers security

updates … providing customers with

the most up-to-date security

available.”

BlackBerry


42

What Customers Say

“By consolidating different applications in

the [BlackBerry] UEM we can offer our

employees a more secure and speedier

access to business data and accelerate the

information flow within the company.”

– Markus Koller, IT Collaboration -

Mobile Device Management, Max Bögl

“We have one solution [BlackBerry

Workspaces] to share files with every

contractor and within every project.

Because it’s running already and is a

cloud instance, we don’t have to do

much to maintain it. That means lower

implementation costs, fewer potential

points of failure, and better security and

connectivity.”

– Rob ter Linden, IT Security Specialist

and Solution Architect, Evides

“With BlackBerry, we have a single solution

that’s able to manage every device in our

organization. Our employees are better

able to communicate with one another, and

we have the flexibility to give them the

devices they want to use. We’ve saved both

time and money – and that’s excellent.”

– Markus Fuerlinger, CIO, Gartner KG

“Security is something our customers really

demand, and a core pillar of our organization.

That’s why we use BlackBerry. They’re better

for the security-minded than MobileIron or

AirWatch, and their solutions are the most

innovative. Not only that, their platform allows

us to manage all kinds of endpoints and

deployment models from a single console –

something none of their competitors offers.”

– Dr. Petra Baumann, Chief Operating

Officer, solvito GmbH


43

Transportation Industry Case Study – Avis

Workforce

Workplace

Workflow Workflow: Customer syncs

contacts from smartphone via

Bluetooth at the beginning of

the rental period; once the

rental period is over, personal

information is wiped from each

rental vehicle

Workplace: Rental

companies can protect

customer personal

information; customers

can fully leverage the

vehicle’s handsfree

capability without

worrying about privacy

or data leakage

Workforce: Employees can

safely communicate using their

smartphones and abide by state

and federal vehicle laws

Outcome – increases safety using Bluetooth; customer can access more

business without worrying about exposure of personal information

Situation – Automatically wipe driver information from a rental vehicle with the

potential to deliver app based value added services


44

Financial Services Industry Case Study – QIC

Workforce

Workplace

Workflow Workflow: Employees now

utilize an independent and

auditable method to securely

manage the collaboration of

documents, both internally and

externally

Workplace: Workers

are able to collaborate

from anywhere in the

world - from the

workplace to hotels to

digital ‘deal rooms’ Workforce: Employees can do

their jobs more efficiently; ability

to securely access tools and

information facilitates seamless

collaboration with both clients

and third parties

Outcome – digital transformation support allowed this rapidly growing

national company to expand its reach and become a globally competitive firm

Situation – QIC needed a transformation strategy for secure information sharing

critical to plans to expand its company globally


45

Utilities Industry Case Study – Western Power

Workforce

Workplace

Workflow Workflow: Field worker with tablet is

able to access all key corporate systems

(mapping, network, asset date, etc.);

enables team risk assessment prior to

carrying out work on the electricity

network

Workplace: Digital tools while

out in the field generate fuel

savings as workers no longer

need to return back to their

office to hand in timesheetsWorkforce: More productive field

workers as a result of ability to exactly log

GPS and business process to get repairs

scheduled; workforce and public are

protected from damaged poles

Conclusion – Minimizes the risk of future injuries to workers and the pubic;

mobilization of field force improves the level of service to the community

Situation – Need to mobilize the field force to improve efficiency and predict

maintenance