enterprise intranet 2.0 - driving engagement & productivity in the digital workplace

CIGNEX Datamatics Confidential www.cignex.com

Enterprise Intranet 2.0 Driving Engagement in Digital Workplace

12th Aug 2015

Presenters:

CIGNEX Datamatics Confidential www.cignex.com 2

CIGNEX Datamatics: Established in 2000, India, US & UK

8 #1

14

Open Source

Products

Open Source

Consultants

Pure Play Open

Source Services

Company

Open Source

Implementations

Global

Offices

Open Source

Community

Contributions

Open Source

Books Authored

Business Engagement

Platforms 13+ 5

+

5000+

500+

500+

Portals, Content &

Collaboration Portals

Enterprise Integration

Identity Relationship

Management

Enterprise Content Document & Web Content Management

Learning/Knowledge Management

Imaging and Scanning - OCR/Digitization

Enterprise & NLP Search

BPM/Workflow

E-Commerce B2B

B2C

Big Data

Analytics Data Integration

Information Delivery

Data Analysis

Open Source Consulting

Application Modernization

OpeRA™ - Open Source Readiness Assessment

Managed Application & Platform Services

Business Engagement Platforms

Digital Employee Engagement Platform – DEEP™

Reputation Management Platform – RMP™

Franchise Management Platform – FMP™

Big Data Platform – Panoramyx™

IoT Platform – Vitalstatistyx™

Concept 5k – The PoC Lab


Today s Topics

Indian Workplace:

Going Digital

Collaborate or Perish:

The Refresh

Intranet 2.0:

Intranet of People

The Open Source

Enterprise Intranet: Liferay

Case Studies


INDIAN WORKPLACE: GOING DIGITAL

4


India is set to be Youngest Country by 2020

India has the world s highest number of to 24-year-olds, with 356 million.

By 2020, average age of Indian would be 29 years vs. 37 of China, 48 of Japan.

Source: State of World Population Report - 2014


Evolution of the Enterprise

Driving goal:

Maximizing flexibility

while minimizing fixed

costs

Employee Values:

Flexibility, autonomy,

and global challenges

with short term

assignments

Employee Values:

Job security and long

term service in return

of commitment and

flexibility

Driving goal:

Profitability, growth

and market leadership

Employee Values:

Ethical values and work

life balance in return of

an employee-centric

organization

Driving goal:

Positive social and

environmental impact

Source: PWC – Indian Workplace in 2022 – Are Organizations Ready for the Future

Disrupters Leaders Social


And So Would the Employees

Today s youth work very differently to anything we ve seen before. They are natural collaborators, communicators,

innovators. We just need to give them the

tools they need, and get out of their way

- Vineet Nayar, (ex CEO HCL Technologies

Philanthropist and Founder of Sampark) in his

book - Employees First, Customers

Second

Social Context

People

Is there a balance?


COLLABORATE OR PERISH: THE REFRESH

8


Users Corporates

The Engagement Gap

Show me what I want to see

Make me want to get to the site

I need to have my own connects

Keep it simple

Keep it intuitive

Need to show more than just what you want

You should get to the site, no matter what

The entire organization is connected

There s a lot that we need to show

You need to know where to look


It is about the Balance

Work Life

My Meetings My Documents

My Presentations My Emails

My Customers My Yearly Plan

My Photos My Contacts

My Music My Location

My Circles My Books


INTRANET 2.0: INTRANET OF PEOPLE

11


Explosive Engagement Enablers

Telephone

Mobile Phone

iPhone Text

Message Facebook Twitter

Instagram Skype FaceTime WhatsApp

????

So Easy A Caveman Can Use It

Make it Run Like The Wind

Fatal Attraction

12


Digital Engagement

Connected Apps, Auto Engage, Connected People

A mashup: WhatsGramFaceChatFlipTimeBoard

Necessity

Current State

Looking Good

Tomorrow

Hooked

Reloaded


Creating the Digital Experience

Internal & External Content

Context based

Personalization

Socializing the

workplace Intuitive

Self Learning Universal Inbox Engagement

Footprint

Hooked


THE OPEN SOURCE ENTERPRISE INTRANET

2.0: LIFERAY

15


About Liferay

1 Million

Deployments

100,000+

Community Members

14+ Offices

Worldwide

150+ Partners in

Ecosystem

Leader in Gartner s

Magic Quadrant

Available in 40+

Languages

500+ Employees

Liferay is the leading

provider of open

source enterprise

portal and social

collaboration software

solutions.


Collaboration (Supplier, Customer,

Partner)

Sentiment & Trend Analysis

Intranet Extranet (Company, Brand, Product Management)

Idea & Knowledge Management

Ecommerce Portal

Websites (Public, Mobile Enabled)

Custom Portal (Insurance, HR Benefits,

Financial etc.)

Liferay Portals: Gartner Magic Quadrant Leader


Why Enterprises Prefer Liferay

Enterprise Ready Lightweight &

Agile

Complete Platform

Built with Open

Source

Compatible with

your IT

Powerful Integration


Liferay Features

Simplified

UI

OpenSocial

Integration

Mobile Device

Rules

Multi-language

Support

Solr Search

Engine

Role Based

Content &

Social

Equity

Wall &

Activities

Blog, Chat and

Message

Boards

Audience

Targeting Activity

Tracking

More Here: http://www.liferay.com/products/liferay-portal/features/portal

http://www.liferay.com/products/liferay-portal/features/portal






Liferay - The Open Source Platform for Enterprise Intranet 2.0

Build modern intranets

Accessible

Productive Integrated

Hierarchical

Workflows

Social

Integratable

Mobile • Intranets/extranets

• Liferay Social Office

• Sync

• AlloyUI

• Enterprise Connectivity Apps

• Marketplace

• Localization

• Information Architecture

Audience

Targeting


CASE STUDIES

Enterprise Intranet 2.0 across Verticals

21


Intranet – Digitally Engaging Everyone

22

Centralized, collaborative intranet portal connecting employees

and business partners

Social

Context

Offering Context through

Departments, Applications,

Initiatives Social Wall

Executive

Announcements,

Messages


Social Wall – Socially Connecting Employees

23

• Status Updates

• Event Invites

• Link Sharing/Social Bookmarking

Accessible for all

users

The Message box integrates

Microblogging (Twitter-like)

feature to post under 140

characters

Nature of messages shared on The Wall

WYSIWYG Editor (Rich

UI Editor

Consumerization of IT along the lines of Facebook and Google+ improving

engagement, satisfaction, and retention rates

Social

People


Gamification- Enabling Engagement and Collaboration

24

Influence peers and turn social activity into productive collaboration

Social

Context

People

Polls


Idea Management Portal – Driving Performance through Collaboration

25

Quick, easy, and intuitive access to tools for performance improvement

Context

People

Ideas by

departments and

alphabetical order

Ideas listed with

user ratings


Digitally Engaging Employees with 360° Collaboration

Collaborative platform with rich experience offering single touchpoint for

internal communication

Social

Context

People

Before After


27

Key Takeaways

Intranet should be about Intranet for People

Intranet Success Mantra

Choose Social Choose People Choose Context

Choose a technology that is flexible, innovative, agile, offers freedom and

quality to build the solution


Thank you

www.cignex.com

Contact Us

Sales: [email protected] | Jobs – [email protected] | Others – [email protected]

facebook.com/CIGNEXTechnologies youtube.com/cignexglobal twitter.com/cignex www.cignex.com

http://www.cignex.com/

mailto:[email protected]



http://www.facebook.com/CIGNEXTechnologies

http://www.facebook.com/CIGNEXTechnologies

http://www.youtube.com/cignexglobal

http://www.twitter.com/cignex


facebook.com/CIGNEXTechnologies

twitter.com/cignex

youtube.com/cignexglobal


enterprise intranet 2.0 - driving engagement & productivity in the digital workplace

Technology

cignex datamatics confidential

driving engagement

environmental impact

enterprise driving goal

digital workplace

engagement gap

pwc indian workplace

intranet of people