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Fact Sheet| Business Intelligence

Enabling the IntelligentEnterpriseCSC and Oracle join forces to unlock hidden potential within

corporations valuable data resources.

Raising the stakes

Todays global economy and competitive pressures

have dramatically changed the business landscape,

forcing organizations to rethink the way decisions

are made and operations are executed. New

technology, new sales channels and even new

markets have raised the stakes in doing business in

the new millennium. As the transactional layer of

technologies begins to mature, competitive advan-

tages are created by systematically processing the

mountains of data captured and converting it into

information used in the higher level functions of

business analytics and decision support. Today this

function is known as business intelligence.

CSC and Oracle are leaders in the business

intelligence field helping Fortune 100 organizations

to implement the tools and technologies needed in

this increasingly critical function. Oracle brings the

leading technologies in this field to market while

CSC implements these technologies by understand-

ing business intelligence in a broader, holistic

manner known as Intelligent Enterprise.

Understanding Enterprise Intelligence

In order to approach the many aspects of Enterprise

Intelligence from a common perspective, CSC has

developed a framework which organizes the

components into analytical and management

domains; Customer Intelligence, Performance

Intelligence, Product Intelligence, Supply Chain

Intelligence, and Organizational Intelligence.

Customer Intelligencerelates to the ability to

acquire, store, access and act on customer informa-

tion in order to drive more profitable long-term

relationships. Customer intelligence, a component

within customer relationship management (CRM),

involves three key capabilities; creating a single

view of the customer, analyzing customer informa

tion to derive market/customer specific insights an

implementing these insights into customer-facingoperations of the organization.

Performance Intelligenceas an approach to

corporate performance management (CPM)

addresses the processes and technologies used to

measure business performance in terms of opera-

tional and financial metrics. Linking critical

performance measurement in a manner that

increases growth, profitability and shareholder valu

has proven to create a significant competitive

advantage in todays marketplace. In the last few

years, best in class organizations have achieved

significant improvements through use of CPMmethodologies and technologies.

The domains of Product, Supply Chain and

Organizationintelligence address the processes

and technologies used to capture, manage and

analyze the supply chain, product and operational

data of an organization. Logistics data, engineerin

data and product data captured effectively can hel

an organization to better understand the key driver

within its operations.

HIGHLIGHTS

CSC Competencies

Supply Chain Management

Customer Relationship Management &

Service

Finance & Accounting

Human Capital Management

Business Intelligence

Technical Architecture & Integration

CSC Capabilities

Technical Architecture & Integration

Business Transformation

Shared Services Integration

Enterprise Systems Optimization

Program Management

Organizational Change

Lab-based Upgrades

Data Architecture

Fusion Middleware

Project Environment Hosting

Production Hosting

Remote Application Support

In Brief

CSCs experience, passion for results,innovative tri-modal staffing approach

and understanding of the Roadmap to

Fusion help you optimize your Oracle,

PeopleSoft and Siebel investments

delivering increased value to your or-

ganization.

ERPs, GLs and Transactional Systems

Data Architecture

Data Integration

Master Data Management

Customer

Intelligence

Analytical Processes and Decision Support

Enterprise Intelligence

Performance

Intelligence

Product

Intelligence

SupplyChain

Intelligence

Organizational

Intelligence

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Copyright 2007, Oracle. All rights reserved.

Oracle, JD Edwards, PeopleSoft, and Siebel are registered trademarks of Oracle Corporation and/or its affiliates. Other names may betrademarks of their respective owners.

Supporting all domains of Enterprise Intelligence,

Master Data Managementaddresses the proc-

esses and technologies used to collect, organize

and share core components of information acrossthe enterprise. Customer, Product, Vendor, Em-

ployees, and Location are only few sample

perspectives of Master Data.

The CSC & Oracle Advantage

Oracle is the leading business analytics software

vendor by revenue. IDCs definition of business

analytics software includes Oracles Corporate

Performance Management products such as the

Peoplesoft Enterprise Performance Management

suite and the Hyperion Business Performance

Management products.

Our Approach to Enterprise Intelligence

CSC and Oracle follow a comprehensive and

proven set of methodologies used in implementing

Enterprise Intelligence solutions.

Enterprise Intelligence Health Check: Our first

step begins with an assessment of your organiza-

tions Enterprise Intelligence capabilities and needs.

Finding the organizations pain points, understand-

ing your business strategy, and using Industry

Benchmarks help us to determine the overall health

of your organization.

Package Evaluation and Selection: A potentialnext step in this process is to conduct a Package

Evaluation and Selection. CSCs PES Express is a

proven method to quickly match the business

domain and business requirements to the capabili-

ties of commercial off the shelf software.

Prototypes and Proof of Concepts:Once a

package has been selected or as part of the final

analysis, CSC and Oracle team together to quickly

configure an application to a set of general require-

ments. The POC is used to more fully demonstrate

how a solution can meet the current needs of your

business.

Enterprise Systems Optimization: In more

complex business situations, ESO is used to

improve existing systems and processes while at

the same time modernizing key aspects of yourtechnical solution.

Insight Road Map to Fusion: The road map to

Fusion helps organizations with the deployment

strategy and migration path as they adopt the lates

BI technologies to support the analytical and

decision support processes.

About Oracle

Oracle's business is informationhow to manage

use it, share it, protect it. For nearly three decades

Oracle, the world's largest enterprise software

company, has provided the software and services

that let organizations get the most up-to-date and

accurate information from their business systems.

About CSC

Computer Sciences Corporation helps clients

achieve strategic goals and profit from the use

of information technology.

With the broadest range of capabilities, CSC offers

clients the solutions they need to manage complex

ity, focus on core businesses, collaborate with

partners and clients, and improve operations.

CSC makes a special point of understanding its

clients and provides experts with real-world experience to work with them. CSC is vendor-

independent, delivering solutions that best meet

each clients unique requirements.

For over 45 years, clients in industries and govern

ments worldwide have trusted CSC with their

business process and information systems out-

sourcing, systems integration and consulting need

The company trades on the New York Stock

Exchange under the symbol CSC.

For More Information

To learn more about Oracle Busi-

ness Intelligence products, visit

oracle.com/appserver/business-

intelligence/ or call

+1.800.ORACLE1 to speak to an

Oracle representative.

For More Information on the

CSC and Oracle Alliance:

www.oracle.com/goto/csc

www.csc.com/alliancepartners/oracle