enterprise collaboration avaya aura ® conferencing & avaya flare ® experience october 2012
TRANSCRIPT
Enterprise Collaboration
Avaya Aura® Conferencing &Avaya Flare® Experience
October 2012
© 2012 Avaya Inc. All rights reserved. 2
Disclaimer if roadmap content is included
"The information contained herein is provided for information purposes only and is intended only to outline Avaya’s presently anticipated general
technology direction. The information in the roadmap is not a commitment or an obligation to deliver any product, product feature or software functionality
and Avaya reserves the right to make changes to the content and timing of any product, product feature or software release. Prices for any future
product or software included herein will be separately negotiated when and if such product or software becomes available."
© 2012 Avaya Inc. All rights reserved. 3
Flare® Experience for Windows & tablets.
Collaboration agents for browsers, mobiles
100% on premise solution reduces service provider
costs
Intelligence built in to monitor network
bandwidth and adapt
Intuitive & fun Strong ROI
Integrated UC solution delivers one stop
communications, multimodal collaboration, IM, e-mail and
presence
Media cascading reduces WAN bandwidth usage
Massively scalable audio, web, video* conferencing
capabilities
One stop Thin WAN usage
Benefits
Adapts to network
easy on the user
easy on the budget
easy on the network
1000’s of users
* Intended plan for future roadmap. Refer to disclaimer on Slide #2
© 2012 Avaya Inc. All rights reserved. 4
The Enterprise is Transforming
80% of Fortune 100 deploying
iPhones and iPads*
40%of employees spend
20% of time away from desk
72%of organizations permitting employee-owned devices*
* Source: Gartner Group and Industry Analysts and Media reports
25% Expect video will
consume half of all bandwidth in 12 months
60%Anticipate 1/2 of apps
will run in the cloud within 12 months
30%Reduction in IT Budgets
increasing the need to do more with less
400,000+ Applications for Android
platform
500,000+Applications for iOS
platform
34%jump in videoconferencing sales from 2010 to 2011
ACCESS DEPLOYMENTCOLLABORATION
© 2012 Avaya Inc. All rights reserved. 5
Customer Challenges
End User
Line of Business
IT
Presentation to customers;
Internal/external meetings
Resolve problems faster
Increase my team’s
productivity
Get closer to my customers Faster time to
market
Reduce TCO Integration with applications
Find enough experts for all my IT systems
BYOD
Maintain Security, control & reliability
© 2012 Avaya Inc. All rights reserved. 6
Relationships BehaviorContext
Avaya VisionTransformative Collaboration… in a Post PC WorldRight People, Right Time, Right Information
BusinessApplications
PresenceLocation Calendar E-mail DocumentsContacts
Pervasive PortableRelevant Persistent
© 2012 Avaya Inc. All rights reserved. 7
Leveraging the Power of Avaya Aura®
Avaya Aura® Conferencing + Avaya Flare® Experience
Scale to Thousands of Desktops Highly Efficient Bandwidth Management
Session Based, Unified Audio,Web & Video* Collaboration Supports BYOD
* Intended plan for future roadmap. Refer to disclaimer on Slide #2
© 2012 Avaya Inc. All rights reserved. 8
Avaya Collaboration Suite…the Avaya Reference Architecture
Clients
Applications and Service Creation
CollaborationPlatforms
Networking
Unified Management
& Security
EthernetSwitching
WirelessNetworking
UnifiedBranch
AccessControl/BYOD
DesktopDevices
MobileClients
VideoEndpoints
Flare®
Communication Services
Session Management SBC Awareness Work
Assignment
Avaya Aura® Conferencing
Avaya Aura® Messaging
Avaya Aura® Experience
Portal
Avaya CMSAvaya IQ
Avaya Aura® WFO
Avaya Aura®
Contact CenterAvaya Aura®
Call Center Elite
Agile Communication Environment™
© 2012 Avaya Inc. All rights reserved. 9
Expanding the Avaya Mobile Collaboration SolutionSolution Components
Avaya Aura®
Avaya Aura Conferencing 7.0
Avaya Flare® Experience for iPad and Windows
Avaya one-X®
Avaya Session Border Controller (SBC)
Avaya Identity Engines and WLAN 8100
Avaya Professional and Managed Services
Internet
© 2012 Avaya Inc. All rights reserved. 10
Easy on the User
Simply, a Better Way to Collaborate
Intuitive and fun
One stop collaboration
Access from Web browsers
From any device
© 2012 Avaya Inc. All rights reserved. 11
Flare® Experience--Intuitive and Fun
Bringing communications and collaboration
together
iPad Windows
Mac*
Android*
Avaya DVDiPhone
* Intended plan for future roadmap. Refer to disclaimer on Slide #2
© 2012 Avaya Inc. All rights reserved. 1212
Avaya Flare® ExperiencePositioning the Portfolio
Flare Experienceon Avaya Desktop
Video Device
Flare CommunicatoriPad / Windows
Avaya Flare Experience for
iPad and Windows
NEW!
Dedicated UC Client built on Android
Includesdesktop video
Basic UC Functionality
Multimodal collaboration
Advanced features
© 2012 Avaya Inc. All rights reserved. 13
One Stop Collaboration at your Fingertips Roster, Contacts
Presence, IM
Conference Controls
Collaboration
© 2012 Avaya Inc. All rights reserved. 14
Collaborate from your Web Browser
Personal File Share
Desktopsharing
Applicationsharing
White-boarding
Minutes,Messaging
Attendance Report
Personal Activity Feeds
Roster
See whohas joined
See active speakers
Mute/Add/Promote
© 2012 Avaya Inc. All rights reserved. 1515
Flare Experience for Windows and iPad,Powered by Avaya Aura Conferencing Capability Summary
Simple and intuitive contact driven user interface Delivers a superior HD audio and video* experience Personal Contact integration / Enterprise Directory / LDAP Aura Instant Messaging / Presence federation with OCS /
federation with Lync* Secure Border Controller support*
One stop UCand collaboration
center
Conferencing with intuitive controls
One click Web collaboration
Seamless Ad-hoc, Meet-me, and Instant Conferencing Integrated Roster Updates and Controls Intuitive conference controls such as continuation, lock,
add participant
Start a web collaboration with one click Upload and share documents from your library Share desktop, documents, applications, and white-boarding
from Windows or iPad devices Enter minutes, notes, questions, and messages during
a collaboration session
* Intended plan for future roadmap. Refer to disclaimer on Slide #2
© 2012 Avaya Inc. All rights reserved. 16
From any Device
on iPad on an iPhone
on Windows on a browser
© 2012 Avaya Inc. All rights reserved. 17
easyAdapts to network
Integrated with Avaya
Aura®
Scales to 1000’s
Always available
Easy on the Network
© 2012 Avaya Inc. All rights reserved. 1818
Intelligent Network Bandwidth Management
Monitors bandwidth, usage, conferences, and sessions
Adapts network to capacityand usage
© 2012 Avaya Inc. All rights reserved. 19
Integrated with Avaya Aura®
Session Based Network Delivers All Media
Room-based video ACE™ & 3rd Party
Applications
Mobile Users
© 2012 Avaya Inc. All rights reserved. 20
Software Solution Enables Scale
Capacity: 7,500 concurrent conferences per application server
250 HD video* or 3000 audio or
1500 web sessions per media server
64 media servers per application
server
* Intended plan for future roadmap. Refer to disclaimer on Slide #2
© 2012 Avaya Inc. All rights reserved. 21
Always Available
Active/standby failover mechanism
for application servers
Active/active failover
mechanism for web servers
Geo redundancy*
* Intended plan for future roadmap. Refer to disclaimer on Slide #2
© 2012 Avaya Inc. All rights reserved. 22
easy
Easy on the Budget
Save on conferencing Save on WAN Save with
software
© 2012 Avaya Inc. All rights reserved. 23
Avaya Aura® ConferencingExternal Services
Reduce Conferencing and Trunking Costs
A per-minute rate paid for every minute, every user
Increased costs from:– Increased usage
– Additional users
– Advanced feature use
– Unusual circumstances(M&A, emergency, snow,volcanic ash)
– Network, trunking, facilitiesrequired to access external services
ROI savings from eliminated external charges
No expense with:– Increased core usage– Expanded user groups– Advanced feature usage– High capacity absorbs spikes
Leverage the corporate network
Most users are already “on-net”for telephony
Reduced trunking / facilities
© 2012 Avaya Inc. All rights reserved. 24
Save with Software
75,000 concurrent SIP sessions per application server
75,000 employees w/1:10 ratio
vs.
Software-basedAvaya Aura® Conferencing
DSP-based MCU
Capacity in the Core
Distributed Scale Up to 64 Media Servers attached
to 1 Application Server
up to 250 HD (720p) video* endpoints per Media server
Up to 3000 G.711 audio endpointsper Media server
Fixed hardware Capacity20 to 80 HD (720p) video endpoints
per MCU
ScaleHW MCU based cannot be used
for wide scale desktop deployment
TCOHW MCU based cannot be used
for wide scale desktop deployment
* Intended plan for future roadmap. Refer to disclaimer on Slide #2
© 2012 Avaya Inc. All rights reserved. 25
CM Server
SIPSIP
User B1 User B2
Avaya Aura® Conferencing 7
Save on WAN costs with Media Cascading
Session Manager
Control
(Location A)
(Location C)(Location B)
Cascading Media Server C
WAN
User A1
Hosting Media Server A
RTP/RTCPRTP/RTCP
User C1 User C2
Cascading Media Server B
© 2012 Avaya Inc. All rights reserved. 26
Avaya Aura® Conferencing & Avaya Flare® Experience Competitive Differentiators
Tightly integrates with Avaya Aura® providing communications IM,
presence, e-mail, content sharing
Adherence to standards
Supports mobile devices with native
clients
Architected for high performance and
scalability to 7,500 conference sessions
Optimizes network bandwidth usage with
SVC and auto cascading to lower
WAN usage
100% on-premise multimodal
conferencing
Intuitive Flare Experience unifying
collaboration & communication
© 2012 Avaya Inc. All rights reserved. 27
Avaya Aura® Conferencing & Avaya Flare® ExperienceNow Makes Collaboration Easier
USER NETWORK Budget
easy easyeasy