enterprise catalogue catalogue octa.pdf · • btc premiumvsat can connect through solar power and...

Live connected.Live connected. 2019

Net Connect PremiumVSATCIB - Dedicated Internet

Fixed LandlineToll Free (0800) and Split Charging/Shared Call (0811)MivoiceMicollabMicontact Center BusinessSmart OfficeMeet Me ConferenceTelephone Management System (TMS)Call Recording Solution

Metro Layer 2Metro Layer 3

Customised Mobile PlansPro Connect PlansSmart Office PlansAutomated Credit Loading Plans

INTERNET FOR OFFICE

PRODUCTS

VOICE & COLABORATION

NETWORK SOLUTIONS

ON THE GO SOLUTIONS

Data CentreCLOUD SERVICES

Audit, Design, Planning, Implementationand Management of customized ICT Solutions

HIGH VALUE MANAGED SERVICES

2

Smar tOFFICE

Colocation

Why BTC?

CONVERGENCE

Offers Mobile, Fixed & Broadband ServicesSeamless Hybrid (Postpaid with prepaid)1 Stop shop

PROXIMITY BEST SOLUTIONS

Widest Network CoverageLargest footprint countrywide for technical and commercial support24/7 contact and fault report center (121 or 1333)

Largest & fastest growing 4G roll out across the countryCompetitive ratesBespoke solutionsBest value added Services

Why BTC

3

Internet for your office

Network Solutions

Voice & Collaboration

On the Go Solutions

Cloud Services

High Value Managed Services

BTC Solutions

4

Internet For Your Office

Broadband Connect

Fibre

Broadband Connect

Fibre

Broadband Connect Satellite

Broadband Connect

DSL

5

Net Connect Suite

Net Connect SuiteNet connect, Net connect Plus and premium connect , are SME customised products that offers fast internet access for business use.

Net Connect

Net Connect Plus

Premium Connect

6

Net connect is a broadband service that offers enhanced internet speeds with improved sharing rate normally referred to as contention ( 1:4 ). The offer comes with a combo router that offers Wi-Fi connectivity, redundancy through LTE network and four Ethernet ports. Each link passes through a firewall located in BTC to clean malwares and viruses make the performance of link to be faster. The product has two categories being:Net connect 4MbpsNet connect 20Mbps

Net connect plus is a customised service for the education and hospitality sector. The package will include router with inbuilt PABX, firewall, switch, voice sim cards and fast internet access. The service can be extended from the router to improve the signal coverage. The internet access is faster due to a limited market segment between schools and hospitalities who has alternate utilization pa�ern. The product has three plans:Net connect plus 4mbpsNet connect plus 20mbpsNet connect plus 50Mbps

Premium Connect, is a high end SME package with guaranteed internet and public IP address for hosted networks. The standard service offers burstable internet access to improve speed of access and customisable solution to meet specified solutions at cost. This includes specific routers, customised Wi-Fi, firewalls and bandwidth managers. The packages arePremium connect 4MbpsPremium connect 20mbpsPremium connect 50mbps

7

Choose any of our uniquebusiness package offerings

Net Connect Net Connect Plus Premium Connect

Net Connect Features

Enterprising minds need enterprising Broadband SolutionsPick your package and let your business thrive!Contact our Account Manager at [email protected] or visit your nearest BTC Shop for more information.

Terms & Conditions apply.

7

Net Connect Pricing

Net Connect Access Bandwith Monthly Charge

Net Connect Plus Access Bandwith

Premium Connect Access Bandwith

Net Connect 4Mb p s 4Mbps P699

Net Connect 20M b ps 20Mbp s P1,499

Net Connect Plus 4Mbp s 4Mbps P999

Net Connect Plus 20Mb ps 20Mbp s P1,499

Net Connect Plus 50Mb ps 50Mbp s P3,199

Premium Con nect 4Mb ps 4Mbps P1,999

Premium Con nect 20M bps 20Mbp s P4,299

Premium Con nect 50M bps 50Mbp s P8,499

(Get up to)

(Get up to)

(Get)

Monthly Charge

Monthly Charge

VAT Inclusive

8

Dedicated Internet

Broadband Connect

A very small aperture terminal (VSAT) is a small telecommunication earth station that receives and transmits real-time data via satellite. A VSAT is a small-sized telecommunications earth station that can give access to the Internet and transmits and receives data, voice, fax, or video conferencing via satellite. VSAT by itself is the ultimate communication solution of choice for businesses operating in remote, temporal setup, emergency areas and hard to reach areas.

BTC offers its customers the Premium VSAT service through the following options:

1. Best Effort (BE) Service Plans - No bandwidth is guaranteed to the satellite router and is only allocated from available bandwidth.

2. Committed Information Rate (CIR) Service Plans – The satellite router to be defined with a guaranteed minimum bandwidth, as well as defining maximum rate. Bandwidth is allocated as needed and is not wasted.3. Constant Bit Rate (CBR) Service Plans – This service plan has the highest priority profile simply because the bandwidth is guaranteed. Latency and ji�er are

minimized.

Key Value Drivers/Benefits:

BTC VSAT offers various services not limited to:• Cellular Backhaul offerings including 4G/LTE• Enterprise and Domestic Broadband offering high speed service plans of up to 50Mbps• Community WIFI hotspots• Mobility

Broadband Connect – Satellite

Target Market:Government Corporate/GovernmentSME and SOHOResidential

9

PremiumVSAT Why choose BTC PremiumVSAT?

• Offers high speed internet connectivity of up to 50Mbps• Connectivity anywhere within the satellite footprint• Quick to deploy• Always on, Fast Broadband Internet and Voice Connectivity• Secure data transmissions• No Data capping

• BTC PremiumVSAT can connect through solar power and solution can be customised as per customer requirements

BTC PremiumVSAT Shared Packages

Terms and Conditions apply.

For more information, e-mail our Account Manager at [email protected]

P790

512 Kbps

Per MonthVAT Excl.

VSAT Super Fast

P1050

1 Mbps

Per MonthVAT Excl.

VSAT Super Fast

P1500

2 Mbps

Per MonthVAT Excl.

VSAT Super Fast

PremiumVSAT

• BTC PremiumVSAT requires a single phase power supply.

10

PremiumVSAT

11

PremiumVSAT

PremiumVSAT Plan for the SME Market

What are the PremiumVSAT plans for Enterprise market?

Download (MB) Upload(MB) Monthly ChargeVAT Excl.

VSAT Faster

VSAT Super Fast

VSAT Premium

VSAT Premium Plus

1024

2048

4096

10240

256

256

512

768

2,110

2,860

3,670

6,080

12

Download (MB) Upload(MB) Monthly ChargeVAT Excl.

VSAT Faster

VSAT Super Fast

VSAT Premium

VSAT Premium Plus

VSAT Infinite

VSAT Infinite

1024

2048

4096

10240

20480

52000

256

256

512

512

768

2048

2,620

3,160

5,850

8,080

14,050

33,380

BTC offers dedicated and guaranteed VSAT service plans. Visit your nearest BTC Shop or email our Account Managers at [email protected]

mailto:[email protected]

Voice & Collaboration

MiVoice MiCollab MiContact Centre

Smart Office

Meet Me Conference

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Fixed Landline

Fixed Landline

A traditional telephone line in which a telephone is connected to the public network by cables. It is a telephone line that travels over terrestrial circuit.


• Landline phones are less expensive (hardware and tariff costs)• Consistent fidelity of the telephone signal (don't suffer from bad signal)• Reliable as fixed line does not require electrical connection and are operational during power outages• Value added network services – Abbreviated dialling, secret code, on-ne calls, call forwarding, three party call, caller ID, remote recharge, airtime transfer, voicemail and itemised bill.

Target Market:Small-Sized BusinessesMedium EnterprisesLarge enterprise

Initial Charge Per Minute Charge

Local

National

Fixed to Mobile

0.20

0.33

0.64

0.15

0.21

0.38

0.40

0.65

1.28

0.30

0.42

0.96

Full Rate (P) Cheap Rate (P) Full Rate (P) Rate (P)

14

Toll Free & Split Charging

TOLL FREE (0800)


• Flexibility and cost savings• Efficient marketing tools for any business• Ability to extend business reach• Enhances customer service• Provides essential business continuity solutions

Target Market:Small-Sized BusinessesMedium EnterprisesLarge enterprise

Toll Free

Spilt Charging

1.59

0.795

1.59

0.795

Full Rate (P) Cheap Rate (P)

Per Minute Charge Postpaid Tariffs

SPLIT CHARGING (0811)

15

Toll free is a service that allows charges for calls to be charged to the called number instead of the callers. The called party pays (100%) for the charge, while the calling party is not charged.

Split charging/shared call allows the subscriber to share charges with the caller according to a ratio of 50%/50%. This means that both the called party and the caller will pay the charges but split in half using the above defined ratio.

MiVoice Business is a business communication platform that delivers basic PABX features mainly for voice communication, it also has many embedded features that complement unified communications solutions

MiVoice

MiVoice

• Single Enterprise Identity• Dynamic Extension• Single Number Reach• Hot Desking• Teleworker• Flexible Deployment• Auto-A�endant• Flexible Day/Night Mode• Call Routing• Unified Messaging• Flexible Music On Hold• Enhanced Call Screening

•

•

Comprehensive Desktop Suite that includes desktop phones,

Embedded Meet Me Conferencing

a�endant consoles, so�phones and accessories.• Deployment Flexibility: Distributed, centralized, and public cloud • Web-Based Management: An administrator can administer a multi-platform MiVoice Business solution from their web browser as if it was a single platform solution.

Standards-Based Architecture: MiVoice Business operates across • any network; (LAN / WAN infrastructure), which offers businesses the ability to protect existing investments irrespective of legacy PBX, while delivering all the advantages of a converged infrastructure.

Target Market:Large Enterprises & GovernmentMedium Enterprises

FEATURES BENEFITS

16

MiCollab integrates MiVoice’s non real-time communication with real-time communication services

MiCollab

MiCollab

• Single, unified experience • Connects unified communication with team collaboration • Available for PC, Mac, Web, and Mobile Devices • Mobile-first design • Real-time voice and video calling • Audio conferencing with web sharing • Single number reach • Simultaneous ringing / Mobile twinning • Persistent collaborative workspaces • Individual and group chat • File annotation • Web-RTC (Real Time Communication) so�phone • Calendar integration • Outlook® integration • Tap-to-connect team meetings • File sharing / Screen sharing • Secure remote working • Multi-region / language support

Target Market:Large Enterprises & GovernmentMedium Enterprises

EVERYTHING YOU NEED IN A ONE PLACE• Single application for voice, video, messaging, presence, audio conferencing, mobility and team collaboration

MULTIPLE DEVICES - SINGLE EXPERIENCE• Stop a conversation on one device and pick it up on another. It’s that simple

INCREASED BUSINESS PRODUCTIVITY• With collaboration, conferencing and messaging all rolled into a single, unified service, employees spend less time trying to connect and more time engaged in productive communications.

HARNESS THE POWER OF TEAMS• Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos.

COLLABORATION FOR WHEN -AND WHERE- YOU NEED IT• Collaborate anywhere, on any device, with the same set of tools and a consistent look and feel.

SIMPLE DEPLOYMENTS• Deployment QR Codes simplify the process for deploying devices clients or redeploying them by the users themselves

FEATURES BENEFITS

17

Integrates voice with non real time feature and can be viewed from mobile client or so� phone (PC).

MiContact Center Business includes: real-time, historical, and customizable reporting tools; highly customizable speech-enabled Interactive Voice Response (IVR) routing; multichannel workflow routing (email, fax, chat, SMS, and social); outbound dialing and messaging; and integrations with Salesforce.com and other leading-edge Customer Relationship Management (CRM) systems.

MiContact Centre

MiContact Centre

• Data-Driven Skills-Based Routing• Voice, Chat, SMS, Email, FAX, Social Media, and 3rd party media• Self-Service IVR• Speech Recognition and Text-to-Speech• Workow Designer• Customizable real-time dashboards• Standard and custom historical reporting tools• Outbound dialing and messaging• Scheduled and real-time callbacks• Agent/Supervisor instant messaging• Mobile Agent (smartphone) and Supervisor (tablet) • Silent monitoring / barge-in• Built-in Call Recording• Integrated Quality Monitoring• Built-in Workforce Scheduling• Integrated Workforce Management• Standard & customized CRM integrations via REST APIs and toolkit

ALL-IN-ONE SIMPLICITYEverything you need to operate a world class customer experience center including built-in Workow Designer, IVR, Contact Recording, Quality Monitoring, Workforce Scheduling, Historical Reporting and Real-Time Dashboards.

DESIGN WITH EASELeverage an intuitive drag-and-drop interface to create sophisticated interaction for all media types without complex programming.

IMPROVE FIRST CONTACT RESOLUTIONAgents collaborate instantaneously with experts to resolve customer inquiries on first contact resulting in fewer interaction transfers and customer call backs.

INCREASE PRODUCTIVITYAgents manage simultaneous interactions on a variety of channels through a unified web-based desktop or work directly from within the CRM. Fewer applications to switch between means greater agent productivity.

FEATURES BENEFITS

Target Market:

18

Large Enterprises & GovernmentMedium Enterprises

This is an entry level switchboard that provides the customer with standard PABX functionality. It is highly scalable enabling the small business to grow the system as business expands.

Smart Office

Smart Office

• Voicemail, Auto A�endant, Conferencing• InApps: Already on the CPU, just a license required• VoIP ready: 8 channels included

Mobility features: Around the premises, on the road, multi-siteUnified communications: Video conferencing, document sharing, collaborationFlexible working: Homeworking, hot-desking, multi-site offices

FEATURES BENEFITS

19

A conference facility that allows a user to schedule and manage conferences online, invited participants are notified using SMS, Email and Calendar.

Meet Me Conference

Meet Me Conference

• Web based• Contact list• Meeting template• Time Zones• Conference dashboard• Join & manage conference from Fixed or Mobile phone

Make tasks easier • Routine meetings are more effectiveCost savings • Follow-up to earlier meetings can be done with relative ease and li�le expense. Outcomes that go beyond expectations• Web interface • SMS and email notification• Outlook calendar integrationOutperform current solutions and delight • Ease of deployment• Immediate service delivery• Service convergence (Email, SMS, Fixed & mobile)Scalable • No CapEx• Easy payment termsFulfil something dreamt about• Listen and comment when necessary• Make contribution at an appropriate time• Manage time and costs by joining and living the conference as and when required

FEATURES BENEFITS

Target Market:Small-Sized BusinessesMedium EnterprisesLarge Enterprise & Government

20

TMS is soware used for monitoring PABX calls, reports can be generated per extension user, department etc. in graphical format. Packages include Man3000 So� Orange, Man3000 Dongle Orange, Man3000 So Blue, Man3000 Dongle Blue, Man3000 Blue Buer and Man3000 DHS GPRS.

Telephone Management System

Telephone Management System

• Extension / Account Code Budget Reporting• Emailing Reports through Microso� Outlook 2000• Graphical Reporting on Extension • Automatic Emailing of Unauthorized Calls• Monitor abusive calls by Cost ; Duration etc.• Networking Multiple sites • Automatic Exporting• Centralized Reporting• Built in Guest Package• Live Exports to Hotel & A�orney Packages• Automatic Back-up of Call Records. Same Site or O Site

Cost Containment• Outgoing extensions call costs can be managed through extension budget controller, costs from private calls can be recovered• Law firms can correctly pass on call costs to their clients. • The ability to see call statistics for incoming, outgoing, missed & unanswered calls. Call handling Efficiency • Statistics helps in optimising decision making, whether you need to increase your answer points, trunks etc. Call fraud Management• Calls that have a longer call duration can be agged and investigated for call fraud.

FEATURES BENEFITS

Target Market:Small-Sized BusinessesMedium EnterprisesLarge Enterprise & Government

21

A call recording solution designed to record calls from all PABX types, both analogue, digital and IP Phones can be recorded. This solution also

Call Recording

Call Recording

Search and Playback• Find and hear your calls in secondsStorage• Protect your greatest data assetsTeam Management• Empower your people for be�er resultsTechnical Management• Experience technology that just worksIntelligence and Reporting• Work smarter with beer insightsCompliance• Align to legal and customer expectations

• The need for adherence to regulation by Contact Centers in ensuring that they keep call records for a predefined period before they can be destroyed.• Threats made through telephones makes a call recording evidence handy• Call recording is important in Contact Centers as they can be used for couching and quality management.

FEATURES BENEFITS

Target Market:CorporateLarge Enterprise & Government

22

provides encryption for all calls transmi�ed over the internet.

Network Solutions

Metro Link Corporate Internet

23

METRO ETHERNET

Metro Ethernet

24

Metro Ethernet is an Ethernet transport network that provides point-to-point or multipoint connectivity services over a metropolitan area network (MAN). Ethernet originated as a LAN technology, and became a replacement for low-speed WAN technologies.

Metro Etherenet connection options

E-LINE: Normally referred to as Point to Point connection, connects point "A" to Point "B".E-LAN: Normally referred to as Multipoint to Multipoint connection, each site communicates to another without going through the HQ.ETREE: Normally referred to as Hub and Spoke, all services have to pass through the HQ before going to final destination. MPLS Layer 3 VPN: uses a peer-to-peer model through a Border Gateway Protocol (BGP) to distribute VPN-related information. Routing information is outsourced to service providers.

METRO ETHERNET USE CASE 1-E-LINE

These technologies have been used for building WAN connections but they can not offer speeds comparative to those offered by metro Ethernet. Cloud services are pushing these technologies to the limits due the demand for high broadband and high transmission speeds.

Migrating from Frame Relay (FR(/ Asynchronous Time-division Multiplexing (ATM)

REQUIREMENTS

BENEFITS

High speed connectivityGuaranteed QoS

• •

Point to point services retainedDemands for increasing bandwidth easily metCost saving as there is no additional OpEx & CapEx like in legacy technologies

• • •

PROPOSED SOLUTION: E-LINE

25

Metro Ethernet

METRO ETHERNET USE CASE 2-E-LINE

These technologies have been used for building WAN connections but they can not offer speeds comparative to those offered by metro Ethernet. Cloud services are pushing these technologies to the limits due the demand for high broadband and high transmission speeds.

C ONNECTING MULTIPLE DATA CENTERS

REQUIREMENTS

BENEFITS

Connecting more than one Data Center (DC)Guaranteed traffic parameters High speed connectivityGuaranteed Quality of Service (QoS)

• •

Point to point services retainedDemands for increasing bandwidth easily metCost saving as there is no additional OpEx & CapEx like in legacy technologiesHigh speeds supported from 1M, 10G to be supported in future 40G, 100GSupports high availabilitySupports Ethernet every where

• • •

• •

• • •

26

Metro Ethernet

METRO ETHERNET USE CASE 3-E-LAN

As businesses expand, branch offices will be opened in different places with their own LAN. These distributed LAN's will need to be connected together so that resources can be shared. E.G. for remote video monitoring, distance learning and business continuity/disaster recovery.

LAN EXTENSION

REQUIREMENTS

BENEFITS

Data mirroring, replication or backupsConnect distributed LAN'sNetwork resource sharingHigh speed connectivityNetwork redundancyService convergence Network resiliencyGuaranteed QoS

• •

Intra and inter-DC communicationsEliminates Point To Point connectionsNo single point of failureEase of LAN add or removalHigh availability

• • •

• •

• •

• • • •

PROPOSED SOLUTION: E-LAN

Multipoint to Multipoint EVC

27

Metro Ethernet

METRO ETHERNET USE CASE 4 -E-LAN

Enterprises o�en require connectivity from their remote sites to one or more Data Centers.

EMOTE SITE CONNECTIVITY TO DATA CENTERS

REQUIREMENTS

BENEFITS

Connect Core DC to remote DC'sData mirroring, replication or backupsConnect distributed LAN'sNetwork resource sharingHigh speed connectivityNetwork redundancyService convergence Network resiliencyGuaranteed QoS

• •

EVC can connect a number of sites in a tree format.One or more roots can transmit data to a number of leaves.Root to Leaf communication provided intrinsically by the network.Enterprise can define number of roots and leaves as well as bandwidth assigned to each.Independent streams can be configured between the same set of sites in order to segregate traffic.

• • •

• •

•

•

• • • • •

Rooted Multipoint EVC

28

Metro Ethernet

METRO ETHERNET USE CASE 5 -E-LAN

· Enterprises o�en require a hierarchical connectivity between remote sites & one or more DC's. · The DC's can be connected using any Carrier Ethernet service design E-Line, E-LAN or E-Tree.· This requires a hybrid IPVPN and CE services design.

REMOTE SITE CONNECTIVITY TO DATA CENTERS

REQUIREMENTS

BENEFITS

Connect remote sites to Core DC'sData mirroring, replication or backupsConnect distributed LAN'sNetwork resource sharingHigh speed connectivityNetwork redundancyService convergence Network resiliencyGuaranteed QoS

• •

IP-VPN is used with the remote site where Ethernet access is a challengeHigh speed CE-Services are used to inter-connect those regional networks.Supports SP VANs such as Quality of Service (QoS) and Traffic Engineering, allowing network convergence that encompasses voice, video, and data.

• • •

• • • • • • •

Rooted Multipoint EVC

CIB (Corporate Internet Bandwidth) referred to as dedicated internet, offers guaranteed access to the internet. A leased link either through radio, copper or fibre is normally used to connect customers on the last mile.

CIB –DEDICATED INTERNET

Dedicated Internet

• Fast internet connection with contention 1:1• CIR: commi�ed information rate or guaranteed bandwidth can be achieved.• Static Public IP address which is used as a gate way for

• Increase productivity and efficiency especially on large corporate with big enterprise networks

BENEFITS

Target Market:Medium EnterprisesLarge EnterprisesGovernment

29

hosted services

Connectivity On The Go

Mobile Voice

Mobile Data

Mobile Voice,

Data, SMS Plans

Value Added

Services

27

What is BYOP?A flexible postpaid plan that bundles voice, data and SMS as a customised package based on your unique needs.

Build You Own Plan (BYOP)

Build Your Own Plan

• • • • • • •

Flexibility to choose your benefits (Voice, data & SMS) according to your needs.No restriction from month on monthFlexible contract terms: 6, 12 & 24 MonthsGet everyone what they need.A bundle can be a�ached to your existing postpaid planA handset voucher option is available on 24 months contract.User can pick more than 1 option data, 1 option voice and 1 option of SMS.

BENEFITS

Target Market:Medium EnterprisesLarge enterprise

Various Plans available on offer

Minutes (Cross net)

Price / month Minutes

P 85 P 100 P 132 P 165

Minutes (Cross net)


Internet Data

Price / month Data

P 8 7 1GBP 1 7 5 2GBP 4 3 5 5GBP1000 10GB

Minutes (Cross net)


SMS

Price / month SMS

P 8 100SMSP 8 100SMSP 8 100SMSP 8 100SMS

Terms & Conditions apply.

VAT Excl.

250 min300min400min500min

VAT Excl.VAT Excl.

31

A prepaid facility that will automatically credit subscribers with a fixed amount monthly.

AUTOMATED CREDIT LOADING MOBILE PLANS

• Flexibility to choose your benefits (Voice, data & SMS) according to your needs.• Flexible contract terms: 12 & 24 Months• Get everyone what they need • Get FREE bonus • Get FREE data bundle• Out of-bundle data rates will be charged at P0.99/MB VAT Incl.• Out of -Bundle call rates will be charged at P1.32/Min VAT Incl. • Out of-bundle SMS will be charged at P0.30 / SMS VAT Incl. • Flexibility to top-up at any BTC trade partner if you run out of airtime.• Subsidised device voucher is available.

BENEFITS


Terms & Conditions apply

Automated Credit Loading

32

• Manage Staff Costs


Plan Price Airtime Credit

On-Net Bonus Airtime

Total Airtime Credit

Data

ACL 75ACL 100ACL 150ACL 200ACL 250ACL 300ACL 350ACL 400ACL 450ACL 500ACL 600ACL 700ACL 800ACL 900ACL 1000

P75P100P150P200P250P300P350P400P450P500P600P700P800P900P1000



751001502002503003504004505006007008009001024


ACL Packages:

VAT Incl.

33


(MB)

ACL 75ACL 100ACL 150ACL 200ACL 250ACL 300ACL 350ACL 400ACL 450ACL 500ACL 600ACL 700ACL 800ACL 900ACL 1000

P162

P187

P237

P287

P337

P387

P437

P487

P537

P587

P687

P787

P887

P987

P1087

P179

P204

P254

P304

P354

P404

P454

P504

P554

P604

P704

P804

P904

P1004

P1104

P423

P473

P523

P573

P623

P673

P773

P873

P973

P1073

P1173


Choose a voucher value :

P1500 P1800 P2500

Add to ACL Plan

P509

P559

P609

P659

P709

P759

859

P959

P1059

P1159

P1256

P538

P588

P638

P688

P738

P788

P888

P988

P1088

P1188

P1288

P3000 P5000 P6000P3800 P4500 P7000 P8000

P87 P104 P144 P173 P219 P259 P288 P345 P403 P460P219

P244

P294

P344

P394

P444

P494

P544

P594

P644

P744

P844

P944

P1044

P1144

P469

P519

P569

P619

P669

P719

P819

P919

P1019

P1119

P1219

P845

P945

P1045

P1145

P1245

P1345

P1132

P1232

P1332

P1432

P1149

P1249

P1349

P1449

ACL SIM with Device Voucher (VAT Incl.)

Plan + Device

Voucher Amount

Amount Towards VoucherACL Plan(with airtime and Data)

*Above table depicts ACL Service with the added option of a device voucher, payable over 24 Months.

34Terms & Conditions apply

Smart Postpaid Offers are Corporate Postpaid mobile packages with unlimited calls, SMS and a�ractive data plans available on a contractual basis.

Smart Postpaid Offers

• Contract terms: 12 & 24 Months• Out of bundle data rates will be charged at P0.62/MB VAT Excl.• Out of-bundle call rates will be charged at P0.70/Minute VAT Excl.• Out of bundle SMS will be charged at P0.20/SMS VAT Excl.

Terms & Conditions



35



Plan Monthly Rental Monthly Credit On-Net SMS Data Call Rate p/m

Smart Lite P350 P350 P500 UNLIMITED 1GB P0.70 Smart Ultra P450 P450 P1000 UNLIMITED 3GB P0.70 Smart Extra P700 P700 UNLIMITED UNLIMITED 4GB P0.70 Smart Ultimate P1200 P900 UNLIMITED UNLIMITED 5GB P0.70

Choose from a variety of Postpaid plans on contract (VAT Excl.)

What about Devices?

36


• Monthly Credit applicable for all services (SMS, Data, Voice)• Unlimited SMS• Call rate @ P0.70

BENEFITS

We have a wide variety of devices to be picked and bundled with our SIM only plans

Postpaid ProData Plans

Postpaid Connect Plans

No penalties charged when terminating the data only contract.When terminating before contract elapses and a device had been taken with the offer , only the remaining amount of the device.Data packages maybe bundled with a mobile device or voucher.Data bundles roll over for a period of 3 months.BTC credit verting will be done when applying for the contract.Data connection will be available in all areas where BTC mobile network is available.

Other Benefits:• Select a device voucher value and add to your plan

Terms & Conditions Plan

ProData (5GB)ProData (10GB)ProData (20GB)

Price / DataMonth

Enjoy more FREE Minutes and more data for less:

P150 5GB

P200 10GB

P400 20GB

37

• Competitive Data rates• Data allocated vs monetary credit

Business never stops, neithershould your Data.These are Postpaid Mobile Data plans to satisfy your needs.

RoamingUse your BTC Mobile number in over 200 countries and still be connected with the mobile network in the country being visited.

How do you activate roaming?Prepaid Customers:Prepaid customers activate roaming by dialling *185# or SMS “ACTIVATE” to 13331.

Postpaid and Business customers:Simply send a request to your dedicated account manager or email [email protected] or visit your nearest BTC Shop to activate roaming.

Note: Roaming rates vary from country to country depending on the service providers.

Value Added Services


38


Credit LimitTo assist businesses and organisations to control costs, users or different Postpaid lines can be put on a credit limit. This allows any organisation to easily monitor and anticipate costs. Organisations that require this service should make a request in writing to BTC through their account manager or any BTC shop. This service will ensure that users’ outgoing calls and data sessions are barred once they reach their set data limit. However, they will continue to receive calls.

HybridThis unique service allows Postpaid customers to top-up their airtime at any point if they exceed their monthly allocation before the “reload” period.

Data CappingData is capped through a data bundle as per the chosen plan, once the subscriber has depleted (reached the cap) they will be charged out of bundle.

39

Mobile office Manager (MoM)*Mobile office Manager is a cost saving value add that helps organisations communicate effectively. The service requires a minimum of 10 lines from a close user group and users can call at a specialised or subsidised call rate.

*This service may be charged a minimum of P45.00 per line monthly.


Call BarringCall barring either bars all incoming/outgoing calls and other forms of barring i.e. of a number will depend on the model of phone that one uses.

Call Forwarding Subscribers can forward calls to another number including voicemail (forwarding calls to voicemail are not charged). Calls forwarded to any other number other than voicemail are charged at normal rates for the destination number.

Voicemail This service allows voice messages to be le by incoming callers, retrieving voice messages is free for all BTC Mobile subscribers.Postpaid subscribers are automatically configured on voicemail and only need to dial 1301 and follow the instructions to set up their voicemail service.

40


Service MenuA simple and free way to access premium services, simply dial *135# to access the services. The following options will appear on your phone: • Prepaid Balance• Postpaid Balance• Airtime Transfer• Call me

Useful NumbersService Menu: *135#Balance Query: *134#Bundle Balance Query: *150#Contact Centre: 1333

Caller Ring Back Tone (CRBT)This service allows a subscriber to customise and replace the “ring back” tone with a song of their choice. This can be done through downloading, recording or gi�ing another song to another subscriber.

One can purchase a song through 4 Methods:1. SMS 2. USSD 3. IVR 4.Web

PREPAID

P 2 P 0.50

DownloadingIVR Calls

P2.50P0.45

POSTPAIDVATIncl.

VATExcl.

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Cloud Services

Data CenterFacility

Colocation

ABOUT SENTLHAGA DATA CENTERSentlhaga Data Center Facility is a Tier II, Uptime certified Data Center. The first Data Center to be certified in Botswana and one of the few in Africa. Built to be the heart of BTC, the Facility offers a secured, scalable, cost effective environment to house customers ICT platforms and is the home to BTC’s Cloud Connect Offerings. High capacity and redundant network access further compliment the Data Center Hi-Tech feature set.

Sentlhaga Data Center

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DEPLOYMENT

• Power density - 5kW/rack• N + 1 Cooling Redundancy• Precise in-row cooling• 2 group Modular UPS (2N)• VESDA compliant fire Protection• Lighting Protection

SE

E

CURITYAccess• trolled data center • ID cards and biometric scanners• 7 security touch points to access

equipmentCameras• Perimeter and interior CCTV (IP-DVR)Physical Security

• Security monitoring• High Security Perimeter Fence

EFFICIENCYCooling• N+1

Cooling Electrical

Life Safety• Dual-interlock pre-action dry-pipe sprinkler system with VESDA• Energy saving: PUE1.25-1.6 Monitoring• Data Center Infrastructure Management (DCIM)

CONNECTIVITYDiverse Connectivity Options• Metro Ethernet, Dedicated Inter

net, IPLCs• Dual entries to the DCCross Connects• Fiber, copper and coaxial

SPACE

• NOC Room• Power Room

COMPLIANCE• Uptime Institute Design & Build• Bergvick• ANSI/TIA-942

TECH VAULT MENITIES• Work Space

• Free Wifi • Staging Room• Equipment Store Room

RELIABILITY

COOLING• N+1 redundancy in team modeUPTIME• 99.741% uptime FUEL STORAGE• 2 x 5000L diesel tanks for 48

hours continuous backup at full load

MONITORING• State-of-the-art mission-critical

controls and monitoring

UTILITIES• BPC Power FeedGENERATORS• N+1 redundancyOPERATIONS• 24x7x365UPS/PDU• 2N redundancy

SENTLHAGA DATA CENTER SPECIFICATIONS

More Information on Sentlhaga Data CenterServices

Contact Us:

Tel: 3975996/986Or dial short code: 13127Email:[email protected] [email protected]

A

Access con

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k

COLOCATION PRODUCTSERVICE NAME DESCRIPTION

L1 L2 L3 T2 T1Infrastructure as a Service

Collacation Code COL2 COL1

Rack Space Size 42U 42U

Power upto 3A upto 5A

Cooling 6KW 6KW

24/7 Basic Support Y Y

Internet Dedicated Public IP Address 1 1

UPS Y Y

Diesel Generator Backup 2 2

Setup Y Y

Remote Hands Requests per Year (Duration >15 MINS) 10 10

Planned Visits Notice Period 24 HRS 24 HRS

Emergency Visits Notice Period 30 mins in advance (per year) 5 5

One day installation (Onboarding) On Request On Request

Spare Parts Housing On Request On Request

Cross Connection Service Available Y Y

On Request On Request

Corporate Internet Connectivity (Separate Item List & Quote) On Request On Request

Metro Et hernet Connectivity (Separate Item List & Quote) On Request On Request

SENTLHAGA COLOCATION FEATURES

Standard 42U rack space • Two IEC-type single phase power socket• Vertical power strip in each rack• Controlled and monitored environment and precision AC

• Disaster recovery Sentlhaga Colocation can act as a

• Unparalleled facility, power and network uptime guarantee

COLOCATION CAN HELP YOUR BUSINESS

redundant site to your existing server room delivering redundant connectivity options to keep your business running if there is an incident, offering data back-up through to full site recovery.

• Ensure security and compliance House your infrastructure in a purpose-built Data Center with robust security and compliance to global standards. Keep your infrastructure and data safe and fully protected.

• Cost reduction without compromising quality demands a more cost-effective, flexible way to get Data Center resources you need for scalability to meet changing and growing demands for physical rack space.

• High performancesimple supplier management with single contracts, SLAs and accoutntability. Unlock cost efficiencies by shi�ing to an OpEx model.

• Multi levels of security

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SENTLHAGA COLOCATIONThe ability to securely store, manage and access business critical infrastructure is increasingly critical for your business continuity.

at Sentlhaga Data Center you get peace of mind on security and reliability that meet your business needs.

As your business evolves, more space, more resources to handle increased loads of servers is expensive and complex. The key is to have a balance between managing critical business data, and having a secure facility to host your IT systems. With hosting your servers

Thank you.

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