enterprise architecture recommendations – ohio...

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Enterprise Architecture Enterprise Architecture Recommendations Recommendations Ohio Ohio Department of Natural Department of Natural Resources Resources Chad Daniels Chad Daniels Phil Laube Phil Laube Dorothy Skowrunski Dorothy Skowrunski Sarah Stottsberry Sarah Stottsberry Tom Vaughn Tom Vaughn

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Page 1: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Enterprise ArchitectureEnterprise ArchitectureRecommendations Recommendations –– Ohio Ohio

Department of Natural Department of Natural ResourcesResources

Chad DanielsChad DanielsPhil LaubePhil Laube

Dorothy SkowrunskiDorothy SkowrunskiSarah StottsberrySarah Stottsberry

Tom VaughnTom Vaughn

Page 2: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Winchester Mystery HouseWinchester Mystery House

Page 3: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Winchester Mystery HouseWinchester Mystery House

nn House without an architectHouse without an architect

nn Located in San Jose, Located in San Jose, CaliforniaCalifornia

nn Built by Sarah Winchester Built by Sarah Winchester between 1884 and 1922between 1884 and 1922

nn 160 rooms, 40 bedrooms, 160 rooms, 40 bedrooms, 10,000 windows10,000 windows

nn Rooms around roomsRooms around rooms

nn 65 doors to blank walls65 doors to blank walls

nn 24 skylights in floors24 skylights in floors

nn 13 staircases go nowhere13 staircases go nowhere

Page 4: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

What is Enterprise Architecture?What is Enterprise Architecture?

““Enterprise Architecture can be thought of as Enterprise Architecture can be thought of as a whole of government a whole of government blueprintblueprint and and roadmaproadmap to guide how information systems to guide how information systems and technologies are able to support the and technologies are able to support the achievement of the Governmentachievement of the Government’’s s OutcomesOutcomes””..

-- Enterprise Architecture Final Enterprise Architecture Final Report, June 2004, TasmaniaReport, June 2004, Tasmania..

Page 5: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Gartner on Enterprise ArchitectureGartner on Enterprise ArchitectureSource: Enterprise Architecture Research Agenda, 2006Source: Enterprise Architecture Research Agenda, 2006

nn BlueprintBlueprint““Enterprise architecture is the process of describing, and the Enterprise architecture is the process of describing, and the

description of, the desired future state of an organizationdescription of, the desired future state of an organization’’s s business process, technology and information to best business process, technology and information to best support the organizationsupport the organization’’s business strategy.s business strategy.””

nn RoadmapRoadmap““The definition of the steps required, and the standards and The definition of the steps required, and the standards and

guidelines to get from the current state to the desired guidelines to get from the current state to the desired future state.future state.””

Page 6: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Layers of Enterprise ArchitectureLayers of Enterprise Architecture

Business

Solutions

Information

Technology

Business processes and activities use …

Applications such as custom or off-the-shelf software tools that run on …

Data that must be collected, organized, safeguarded, and distributed using …

Technology such as computer system and telephone networks.

Strategic Mission, Goals, Objectives, Performance Measures, Security Objectives, define…

IT A

rchi

tect

ure

Page 7: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Why Enterprise Architecture?Why Enterprise Architecture?

“…“… investing in IT without defining these investing in IT without defining these investments in the context of an architecture investments in the context of an architecture often results in systems that are duplicative, not often results in systems that are duplicative, not well integrated, and unnecessarily costly to well integrated, and unnecessarily costly to maintain and interface.maintain and interface.””

US General Accounting OfficeUS General Accounting Office

Information Technology: A Framework for Assessing Information Technology: A Framework for Assessing and Improving Enterprise Architecture Management, and Improving Enterprise Architecture Management, (Version 1.1), April 2003(Version 1.1), April 2003..

Page 8: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Key Disciplines Key Disciplines

Operating model

Enterprise Architecture

Engagement model

Page 9: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Key Disciplines Key Disciplines

Operating model

Enterprise Architecture

Engagement model

Page 10: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Four Operating ModelsFour Operating Models

Process standardization

Proc

ess

inte

grat

ion

Low High

Low

Hig

h

Page 11: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Four Operating ModelsFour Operating Models

Process standardization

Proc

ess

inte

grat

ion

Low High

Low

Hig

h

Diversification• Few data standards acrossbusiness units

• Most IT decisions made within business units

• Makes sense if few if any shared clients, no overlapping transactions

Coordination• Consensus for designingIT infrastructure services

• IT application decisions with business units

• Makes sense for operationally uniquebusiness units or functionswith shared clients

Unification• IT decisions made centrally• Centrally mandated databases

• Makes sense for businessunits with similar or overlapping operations, catering to a common clientpool

Replication• Data locally owned• Centrally mandated ITservices

• Makes sense for operationally similar business units with few, if any shared clients

Page 12: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Four Operating ModelsFour Operating Models

Process standardization

Proc

ess

inte

grat

ion

Low High

Low

Hig

h

Page 13: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Key Disciplines Key Disciplines

Operating model

Enterprise Architecture

Engagement model

Page 14: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department
Page 15: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department
Page 16: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Key Disciplines Key Disciplines

Operating model

Enterprise Architecture

Engagement model

Page 17: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

IT Engagement ModelIT Engagement Model

nn The challenge:The challenge:How to keep this model when projects are How to keep this model when projects are selected and implementedselected and implemented

nn IT GovernanceIT Governance

nn Project ManagementProject Management

nn Linking MechanismsLinking Mechanisms

Page 18: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

IT GovernanceIT Governance

Areas to consider:Areas to consider:

nn IT PrinciplesIT Principles

nn Enterprise ArchitectureEnterprise Architecture

nn IT InfrastructureIT Infrastructure

nn Business Application NeedsBusiness Application Needs

nn IT Investment and PrioritizationIT Investment and Prioritization

Page 19: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

ODNR IT GovernanceODNR IT Governance

nn ODNR Now:ODNR Now:nn IT plans / ITACIT plans / ITAC

nn Plans reviewed with budget reviewPlans reviewed with budget reviewnn Coordinate efforts Coordinate efforts

nn Large / outsourced projectsLarge / outsourced projects

nn Allows forAllows fornn Division involvementDivision involvement

nn ODNR involvementODNR involvement

nn Evaluating against prioritiesEvaluating against priorities

Page 20: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

IT GovernanceIT Governance

nn Recommendations:Recommendations:nn Enterprise Architecture Review boardEnterprise Architecture Review board

nn ITAC governs IT InfrastructureITAC governs IT Infrastructure

nn DepartmentDepartment--wide rating / ranking systemwide rating / ranking system

nn Post project review & accountabilityPost project review & accountabilitynn Review BoardReview Board

nn Project TeamProject Team

Page 21: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Project ManagementProject Management

nn ODNR Now:ODNR Now:nn OIT follows OIT follows somesome PM practicesPM practices

nn Four agency staff trainedFour agency staff trained

nn RecommendationsRecommendationsnn Expand PM useExpand PM use

nn Challenge Challenge ðð Budget constraintsBudget constraints

nn Train additional personnel in PM practicesTrain additional personnel in PM practices

Page 22: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Linking Mechanisms in the Linking Mechanisms in the IT Engagement ModelIT Engagement Model

ALIGNMENT

Enterprisearchitecture

Division/officearchitecture

Project ITarchitecture

ODNR Strategy and

goals

Division/officestrategy and

goals

Project plan

CO

OR

DIN

ATI

ON

ODNR level

Division level

Project team level

Business IT

Project management

ODNR IT governance

Linking mechanisms

Page 23: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Business LinkageBusiness Linkage

nn Link projects to department and division strategyLink projects to department and division strategynn ODNR Now:ODNR Now:

nn Rating for alignmentRating for alignmentnn Low (< 25%) / Moderate (25% Low (< 25%) / Moderate (25% -- 75%) / High (> 75%)75%) / High (> 75%)

nn Recommendation:Recommendation:nn Enterprise Architecture ReviewEnterprise Architecture Review

nn Project Manager (ODNR person assigned to project)Project Manager (ODNR person assigned to project)

Page 24: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Architecture LinkageArchitecture Linkage

nn Link projects to department architectureLink projects to department architecturenn ODNR Now:ODNR Now:

nn ITAC ITAC

nn Recommendation:Recommendation:nn Add Enterprise Architecture focusAdd Enterprise Architecture focusnn Evaluation of ITAC representationEvaluation of ITAC representationnn Authority to deny or halt a projectAuthority to deny or halt a project

Page 25: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Alignment LinkageAlignment Linkage

nn Across divisionsAcross divisions

nn Communication and Agreement among Communication and Agreement among operating units and IToperating units and IT

nn ODNR Now:ODNR Now:nn Sometimes PM, sometimes ITACSometimes PM, sometimes ITAC

nn Recommendations:Recommendations:nn Formalize Formalize –– more PM at division levelmore PM at division level

nn Future Future –– PM office at ODNR to coordinatePM office at ODNR to coordinate

nn Performance metrics of PM include business orientationPerformance metrics of PM include business orientation

Page 26: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

ConclusionConclusion

nn Coordination Operating Model fits best with Coordination Operating Model fits best with ODNRODNR’’ss mission & strategymission & strategy

nn Enterprise Architecture keeps IT aligned with Enterprise Architecture keeps IT aligned with strategy of the organization strategy of the organization

nn IT Engagement keeps ODNR on trackIT Engagement keeps ODNR on track

Page 27: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

ConclusionConclusion

nn IT EngagementIT Engagementnn EnterpriseEnterprise Architecture Review boardArchitecture Review board

nn Business Advisory Council / ITACBusiness Advisory Council / ITAC

nn OITOIT

nn Director / ChiefsDirector / Chiefs

nn Project ManagementProject Management

nn Post Project ReviewPost Project Reviewnn Review BoardReview Board

nn Project TeamProject Team

Page 28: Enterprise Architecture Recommendations – Ohio …misstserver.misst.muskingum.edu/plaube/.../enterprise_architecture...Enterprise Architecture Recommendations – Ohio Department

Questions?