Duncan began his career as a Chartered Accountant with KPMG prior to moving to The Entertainer in 2006 as Business Development Manager. He became Multichannel Director in 2008 leading the company’s development of a new website platform and multichannel infrastructure, together with launching services such as 30 minute Click & Collect and 90 minute home delivery. In 2014 Duncan moved to the role of Strategy Director.

Duncan Grant, The EntertainerStrategy Director

Mike Durbridge, B&Q Director of Omni-channel

Mike will give us his unique perspective on digital transformation experiences with both Vodafone and B&Q with specific reference to B&Q’s digital transformation journey. Mike will walk delegates through the delicate balance of customer centrered large-scale digital change programmes.

In partnership with

12th - 14th April 2016

St Hugh’s College, Oxford

To book* your place(s) on our Digital Retail Bootcamp contact us today.

Key contacts:

NEIL MOSS, DIRECTORt 01295 713391e neil@oxfordsummerschool.co.uk

LISA NICHOLLS, COORDINATORt 01295 713389 e info@oxfordsummerschool.co.uk

*Alternatively download an interactive PDF booking form from our website.

JOIN THE CONVERSATION: VISIT US

@OSSretail

Oxford Summer Schoolf

Oxford Summer School

www.oxfordsummerschool.co.uk

ABOUT OXFORD SUMMER SCHOOL

Over 18,000 delegates have attended Oxford Summer School’s unique retail management development programmes. Digital Bootcamp is a new and exciting addition to the portfolio.

ABOUT ENOVA

eNova are a digital boutique transformation consultancy trusted by many retailers for their digital expertise and pragmatic style. The company was founded by an eCommerce and private-equity duo with a vision to help businesses extract the value creation potential of digital and multichannel. eNova’s founders will be leading the programme.

YOUR INVESTMENT INCLUDES

The delegate fee of £1,595 plus VAT includes all programme materials, equipment and food and accommodation for the period of the programme.

JOIN THE RETAIL REVOLUTION: BOOK NOW

OSS Headline Partner OSS Media Partner

Expert industry speakers include

James Bidwell, springwise.com Owner & CEO

James will close the programme with an inspirational talk encouraging delegates to grab the digital opportunity for themselves and their organisation, as well as sharing lessons learnt on his journey about innovation and new working practices in the digital age.

Digital RetailBootcamp

Three day intensive training programme

Duncan began his career as a Chartered Accountant with KPMG prior to moving to The Entertainer in 2006 as Business Development Manager. He became Multichannel Director in 2008 leading the company’s development of a new website platform and multichannel infrastructure, together with launching services such as 30 minute Click & Collect and 90 minute home delivery. In 2014 Duncan moved to the role of Strategy Director.

Duncan Grant, The EntertainerStrategy Director

Mike Durbridge, B&Q Director of Omni-channel

Mike will give us his unique perspective on digital transformation experiences with both Vodafone and B&Q with specific reference to B&Q’s digital transformation journey. Mike will walk delegates through the delicate balance of customer centrered large-scale digital change programmes.

In partnership with

12th - 14th April 2016

St Hugh’s College, Oxford

To book* your place(s) on our Digital Retail Bootcamp contact us today.

Key contacts:

NEIL MOSS, DIRECTORt 01295 713391e neil@oxfordsummerschool.co.uk

LISA NICHOLLS, COORDINATORt 01295 713389 e info@oxfordsummerschool.co.uk

*Alternatively download an interactive PDF booking form from our website.

JOIN THE CONVERSATION: VISIT US

@OSSretail

Oxford Summer Schoolf

Oxford Summer School

www.oxfordsummerschool.co.uk

ABOUT OXFORD SUMMER SCHOOL

Over 18,000 delegates have attended Oxford Summer School’s unique retail management development programmes. Digital Bootcamp is a new and exciting addition to the portfolio.

ABOUT ENOVA

eNova are a digital boutique transformation consultancy trusted by many retailers for their digital expertise and pragmatic style. The company was founded by an eCommerce and private-equity duo with a vision to help businesses extract the value creation potential of digital and multichannel. eNova’s founders will be leading the programme.

YOUR INVESTMENT INCLUDES

The delegate fee of £1,595 plus VAT includes all programme materials, equipment and food and accommodation for the period of the programme.

JOIN THE RETAIL REVOLUTION: BOOK NOW

OSS Headline Partner OSS Media Partner

Expert industry speakers include

James Bidwell, springwise.com Owner & CEO

James will close the programme with an inspirational talk encouraging delegates to grab the digital opportunity for themselves and their organisation, as well as sharing lessons learnt on his journey about innovation and new working practices in the digital age.

Digital RetailBootcamp

Three day intensive training programme

Duncan began his career as a Chartered Accountant with KPMG prior to moving to The Entertainer in 2006 as Business Development Manager. He became Multichannel Director in 2008 leading the company’s development of a new website platform and multichannel infrastructure, together with launching services such as 30 minute Click & Collect and 90 minute home delivery. In 2014 Duncan moved to the role of Strategy Director.

Duncan Grant, The EntertainerStrategy Director

Mike Durbridge, B&Q Director of Omni-channel

Mike will give us his unique perspective on digital transformation experiences with both Vodafone and B&Q with specific reference to B&Q’s digital transformation journey. Mike will walk delegates through the delicate balance of customer centrered large-scale digital change programmes.

In partnership with

12th - 14th April 2016

St Hugh’s College, Oxford

To book* your place(s) on our Digital Retail Bootcamp contact us today.

Key contacts:

NEIL MOSS, DIRECTORt 01295 713391e neil@oxfordsummerschool.co.uk

LISA NICHOLLS, COORDINATORt 01295 713389 e info@oxfordsummerschool.co.uk

*Alternatively download an interactive PDF booking form from our website.

JOIN THE CONVERSATION: VISIT US

@OSSretail

Oxford Summer Schoolf

Oxford Summer School

www.oxfordsummerschool.co.uk

ABOUT OXFORD SUMMER SCHOOL

Over 18,000 delegates have attended Oxford Summer School’s unique retail management development programmes. Digital Bootcamp is a new and exciting addition to the portfolio.

ABOUT ENOVA

eNova are a digital boutique transformation consultancy trusted by many retailers for their digital expertise and pragmatic style. The company was founded by an eCommerce and private-equity duo with a vision to help businesses extract the value creation potential of digital and multichannel. eNova’s founders will be leading the programme.

YOUR INVESTMENT INCLUDES

The delegate fee of £1,595 plus VAT includes all programme materials, equipment and food and accommodation for the period of the programme.

JOIN THE RETAIL REVOLUTION: BOOK NOW

OSS Headline Partner OSS Media Partner

Expert industry speakers include

James Bidwell, springwise.com Owner & CEO

James will close the programme with an inspirational talk encouraging delegates to grab the digital opportunity for themselves and their organisation, as well as sharing lessons learnt on his journey about innovation and new working practices in the digital age.

Digital RetailBootcamp

Three day intensive training programme

Gain appreciation of the scale of digital impact through the consumer lense. Understand the impact on each function of the organisation. Visualise and demystify the digital ecosystem.

Develop the skills required to become a digital change agent and influence positively. Learn about agility, testing and failing. Enable delegates to become transformational leaders.

Understand the commercial impact of digital adoption. Practice digital business case presentation through 3-day case study. Recap learning outcomes and look into the future.

Case Study Work - Day One

Welcome to OSS: Digital Retail• Why are we here?• What comes next?• What are you going to do about it?

Multichannel Applied• Mapping your consumer journeys• Impact of multichannel on your organisations• Your role in influencing the multichannel agenda

The Multichannel Ecosystem• How to map out multichannel consumer journeys• How each function is impacted by multichannel• The basics: multichannel IT, operations and HR

Digital Transformation Success Stores - Mike Durbridge and Duncan Grant

• Real life stories from large and small retailers

The Click & Collect Example• Learning about the nuts and bolts through C&C• Customer-centric and pratical thinking• Building up a solution and a business case

Case Study Work - Day Two

Dealing with the Exponential Speed of Change• The theory: Moore’s law• The reality: mobile, big data, innovation• How to navigate the digital pace

Agile Change Management Behavioural Toolkit • What real change requires• Analysis of competencies required• Developing a personal development plan

Knowing your Jargon• Key digital and multichannel definitions• Acronyms, buzz words and technical terms• How to filter what to focus on

The Art of Failure -Expert industry speaker TBC

• Change management in the digital age• Agility, testing and failing mentality

Skill development - Influencing and Visioning • Developing a stakeholder map and engagement score• The real meaning of influence• Vision creation

OSS: Digital Retail Awards & Highlights

Digital Business Cases• The multichannel commercial opportunity • Main multichannel levers and KPI’s• Building and presenting a digital business case

Case Study Output Preparation• Guide to case study output• Teams to finalise their presentations• Day three: focus on business case and presenting

Case Study Presentations with Q&A• Teams to present executive summaries• Deep dive into one area per team• Group Q&A’s

Your Digital Opportunity -James Bidwell, springwise.com

• Grabbing the digital opportunity• The innovation landscape

Review & Action Plan• Making a difference back at work• Sustaining the learning

DAY ONE KNOWLEDGE & INSPIRATION

DAY TWO SKILLSET & LEADERSHIP

DAY THREE NUMBERS & PRACTICE

Gain appreciation of the scale of digital impact through the consumer lense. Understand the impact on each function of the organisation. Visualise and demystify the digital ecosystem.

Develop the skills required to become a digital change agent and influence positively. Learn about agility, testing and failing. Enable delegates to become transformational leaders.

Understand the commercial impact of digital adoption. Practice digital business case presentation through 3-day case study. Recap learning outcomes and look into the future.

Case Study Work - Day One

Welcome to OSS: Digital Retail• Why are we here?• What comes next?• What are you going to do about it?

Multichannel Applied• Mapping your consumer journeys• Impact of multichannel on your organisations• Your role in influencing the multichannel agenda

The Multichannel Ecosystem• How to map out multichannel consumer journeys• How each function is impacted by multichannel• The basics: multichannel IT, operations and HR

Digital Transformation Success Stores - Mike Durbridge and Duncan Grant

• Real life stories from large and small retailers

The Click & Collect Example• Learning about the nuts and bolts through C&C• Customer-centric and pratical thinking• Building up a solution and a business case

Case Study Work - Day Two

Dealing with the Exponential Speed of Change• The theory: Moore’s law• The reality: mobile, big data, innovation• How to navigate the digital pace

Agile Change Management Behavioural Toolkit • What real change requires• Analysis of competencies required• Developing a personal development plan

Knowing your Jargon• Key digital and multichannel definitions• Acronyms, buzz words and technical terms• How to filter what to focus on

The Art of Failure -Expert industry speaker TBC

• Change management in the digital age• Agility, testing and failing mentality

Skill development - Influencing and Visioning • Developing a stakeholder map and engagement score• The real meaning of influence• Vision creation

OSS: Digital Retail Awards & Highlights

Digital Business Cases• The multichannel commercial opportunity • Main multichannel levers and KPI’s• Building and presenting a digital business case

Case Study Output Preparation• Guide to case study output• Teams to finalise their presentations• Day three: focus on business case and presenting

Case Study Presentations with Q&A• Teams to present executive summaries• Deep dive into one area per team• Group Q&A’s

Your Digital Opportunity -James Bidwell, springwise.com

• Grabbing the digital opportunity• The innovation landscape

Review & Action Plan• Making a difference back at work• Sustaining the learning

DAY ONE KNOWLEDGE & INSPIRATION

DAY TWO SKILLSET & LEADERSHIP

DAY THREE NUMBERS & PRACTICE

Gain appreciation of the scale of digital impact through the consumer lense. Understand the impact on each function of the organisation. Visualise and demystify the digital ecosystem.

Develop the skills required to become a digital change agent and influence positively. Learn about agility, testing and failing. Enable delegates to become transformational leaders.

Understand the commercial impact of digital adoption. Practice digital business case presentation through 3-day case study. Recap learning outcomes and look into the future.

Case Study Work - Day One

Welcome to OSS: Digital Retail• Why are we here?• What comes next?• What are you going to do about it?

Multichannel Applied• Mapping your consumer journeys• Impact of multichannel on your organisations• Your role in influencing the multichannel agenda

The Multichannel Ecosystem• How to map out multichannel consumer journeys• How each function is impacted by multichannel• The basics: multichannel IT, operations and HR

Digital Transformation Success Stores - Mike Durbridge and Duncan Grant

• Real life stories from large and small retailers

The Click & Collect Example• Learning about the nuts and bolts through C&C• Customer-centric and pratical thinking• Building up a solution and a business case

Case Study Work - Day Two

Dealing with the Exponential Speed of Change• The theory: Moore’s law• The reality: mobile, big data, innovation• How to navigate the digital pace

Agile Change Management Behavioural Toolkit • What real change requires• Analysis of competencies required• Developing a personal development plan

Knowing your Jargon• Key digital and multichannel definitions• Acronyms, buzz words and technical terms• How to filter what to focus on

The Art of Failure -Expert industry speaker TBC

• Change management in the digital age• Agility, testing and failing mentality

Skill development - Influencing and Visioning • Developing a stakeholder map and engagement score• The real meaning of influence• Vision creation

OSS: Digital Retail Awards & Highlights

Digital Business Cases• The multichannel commercial opportunity • Main multichannel levers and KPI’s• Building and presenting a digital business case

Case Study Output Preparation• Guide to case study output• Teams to finalise their presentations• Day three: focus on business case and presenting

Case Study Presentations with Q&A• Teams to present executive summaries• Deep dive into one area per team• Group Q&A’s

Your Digital Opportunity -James Bidwell, springwise.com

• Grabbing the digital opportunity• The innovation landscape

Review & Action Plan• Making a difference back at work• Sustaining the learning

DAY ONE KNOWLEDGE & INSPIRATION

DAY TWO SKILLSET & LEADERSHIP

DAY THREE NUMBERS & PRACTICE