enhanced multi- residential strategy charlotte ueta city of toronto mwa spring workshop may 2014
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Enhanced Multi-Residential StrategyEnhanced Multi-Residential Strategy
Charlotte UetaCity of Toronto
MWA Spring Workshop May 2014
Serve nearly 1 million units• 460,000 single family homes
• 422,000 multi-unit homes
Waste/Diversion Statistics• Manage approximately 1 million tonnes waste annually
• Recycle/Compost 53% of all waste generated o 68% single residential homeso 26% multi-residential homes
City of TorontoWaste StatisticsCity of TorontoWaste Statistics
MWA Spring Workshop May 2014MWA Spring Workshop May 2014
Multi-Residential Statistics
Multi-Residential Statistics
Over 5000 multi-unit residential buildings• 4500 receive
municipal servicesApproximately half of
Toronto’s population live in a multi-unit residential dwelling
Enhanced Multi-Residential Strategy
Enhanced Multi-Residential Strategy
Customer Service & Waste Diversion Implementation Unit
Green Bin Program
Account Management
3Rs Ambassador Volunteer Program
All front end collection buildings and curbside buildings have been invited to participate
There are over 3,100 buildings successfully participating in the Green Bin Program
Green Bin Program RolloutGreen Bin Program Rollout
MWA Spring Workshop May 2014MWA Spring Workshop May 2014
Site inspection to determine collection container type Receive free SSO collection containers, in-unit kitchen catchers Presentation and Educational Materials
Account ManagementAccount Management
Program Description• Residents volunteer in their own building
Highlights• Volunteers receive 6 hours of training• Free resources and support• Custom Waste Reduction Action Plan
Program Status• Over 200 Ambassadors• Approximately 25,000 units
3Rs Ambassadors3Rs Ambassadors
Creative and interactive lobby displays
Waste diversion games & activities
Small goods/books exchangePresent at tenant meetings
Update literature/postersBuilding newsletter
Green committee
3Rs Ambassadors3Rs Ambassadors
BENEFITS In-building volunteer is
familiar with the building’s challenges
Flexible Customizable Direct connection and
support
3Rs Ambassadors3Rs Ambassadors
