enhance your programme management expertise with msp ...€¦ · msp offers best-practice guidance...

Enhance your Programme Management Expertise with MSP® Certi�cation

www.harrybakerprofessionals.com [email protected]+234 802 839 1360 | +2347085840705 | +441618502005

HELPING YOU ACHIEVE SUCCESSFUL OUTCOMES FROM TRANSFORMATIONAL CHANGE

Managing Successful Programmes (MSP) offers a best-practice framework for delivering complex programmes in accordance with long-term strategies and objectives. MSP is a pragmatic approach to programme management which ensures that a strong leadership and governance structure is established and maintained.

Founded on international best practice, it is designed to be flexible and adapted to a range of circumstances. The emphasis is on stake-holder engagement and benefits realization management.

The adoption of MSP has grown across the world as it has been established as the standard for programme management. Large, complex deliveries are often broken down into manageable, inter-related projects. For those managing this overall delivery, the principles of programme management are key to delivering on time and within budget.

MSP offers best-practice guidance to all organizations – largeor small, public or private sector – to help them achieve successful outcomes from transformational change. MSP has been developed to help organizations achieve excellence by improving practices, offering better services and preparing more effectively for the future.

Managing Successful Programmes comprises a set of principles, governance, themes and a transformational flow to provide the route map for the programme lifecycle. It is very flexible and designed to be adapted to meet the needs of local circumstances

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Vi sion

Planning andcontrol

The business case

De�ning aProgramme

Closing aProgramme

Delivering theCapability

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MSP Framework

INTRODUCING MSP®


Creates a vision and blueprint for transformational change

Designs the programme to deliver the blueprint

Delivers on time, to budget and desired quality

Involves stakeholders

Manages risk and ensures the programme responds to change

Audits and maintains quality.

How it worksMSP creates a structured framework that acknowledges that every programme is unique but at the same time must be universally applicable, delivering quality outcomes and lasting bene�ts by creating a framework that encourages organizations to focus on outcomes, mitigate risks and anticipate issues in advance. MSP is proven to work even for the most challenging, multiple programmes.

Identi�es the right outcomes and bene�ts and plan for their delivery

Breaks down initiative into clearly de�ned projects and o�era a framework for handling them

De�nes responsibilities and lines of communication

The Managing Successful Pro-gramme FrameworkThe current manual has 3 main sections:

The Introduction describes the context of Programme Management and also introduces the Programme Management principles, these apply to every programme, have been proven in practice and empower individuals to deliver successfully.

These principles are: Remaining aligned with corporate strategy Leading change Envisioning and communicating a better future Focusing on the bene�ts and threats to them Adding value Designing and delivering a coherent capability Learning from experience.

A common framework for all key parties (client, contractors and stakeholders) within which to work

Strong emphasis on the identi�cation and realization of measurable bene�ts

Strong stakeholder engagement focus ensuring that stakeholders have the opportunity to participate at key stages throughout the life of the programme

The Governance Themes are a set of references that explain how key elements of the programme should be delivered during its delivery lifecycle. The Governance Themes cover subjects that will need to be constantly managed to a greater or lesser extent on a daily basis:

Organisation: describes how governance should be applied, through the Sponsoring Group and Programme Board, and provides guidance on the roles and responsi-bilities for the Senior Responsible Owner, Business Change Manager and Programme Manager. It also recommends additional roles.

Vision: is required for the delivery of any programme, MSP sets out the key contents and how it should paint a picture of a better future for the organisation.

INTRODUCING MSP


Stakeholder Engagement and Leadership: is critical to any programme; change requires e�ective leadership. MSP emphasises the need to not only identify and communicate with stakeholders, but also provides analysis tools to generate greater understanding of their needs, perceptions and priorities.

Blueprint Design and Delivery: is the foundation for the programme, what is the “to be” state for the organisation when the programme completes, and in fact what is our starting point (“as is” state). Transformation is delivered in step changes through Tranches.

Bene�ts Realisation Management: is the core di�erence between projects and programmes. The active exploitation of the opportunities that are o�ered by the investment in projects deliverables is complex, with each bene�t having its own pro�le and a supporting plan to deliver the changes and release the dividend.

Business Case: will be in place for all programmes, with MSP highlighting the need for the programme to have an overarching case, and each project to have its own Business Case too.

Risk and Issue Management: o�ers advice and guidance on how to avoid the realisation of the events that will cause the programme to fail. It not only focuses on the need to manage threats, but also to exploit opportunities. There are four perspec-tives: Strategic, Programme, Operation and Project Risk.

Planning and Control: are covered in detail to explain how to develop the Programme Plan and maintain internal control.

Quality: describes how there should be optimal management of people, resources, suppliers, processes, assets, information and strategic alignment

Transformational Flow is the term used to describe the lifecycle of the programme; it uses “Flow” to re�ect the evolving nature of the journey the programme takes and the adjustments that will need to be made. The following summarises the stages it passes through.

Identifying a Programme: takes an outline idea, and turns it into a business concept that will gain strategic support through stakeholder analysis, clari�cation of the strategic requirements and market consultation.

De�ning a Programme: con�rms the vision, undertakes detailed analysis of options and designs the programme infrastructure to deliver, resulting in a Business Case and strategic commitment.

Managing the Tranches: describes the cyclical activities involved in managing and proving the coordinating interface between projects, business change and strategic direction.

Delivering the Capability: explains how the alignment of the projects and other activities that deliver the Blueprint will be managed and controlled.

Realising the Bene�ts: outlines the preparing, delivering and reviewing activities to take the capability delivered by projects, transition into the business operations and embed it within the business operations to release the intended bene�ts.

Closing the Programme: structures the end to the programme, consolidating and embedding the change, closing down all programme activity and completing Stakeholder Engagement.

In the Appendices of the manual there is guidance on programme documentation, how to implement MSP, undertake Health Checks and manage a Programme O�ce pro�le and a supporting plan to deliver the changes and release the dividend.Business Case will be in place for all programmes, with MSP highlighting the need for the programme to have an overarching case, and each project to have its own Business Case too.

Multiple choice

75 questions per paper

5 questions to be trial and not counted in scores

35 marks required to pass (out of 70 available) - 50%

Foundation Level

Foundation Exam Format

Practitioner Level

Practitioner Exam Format

The MSP Exam

The purpose of the foundation level is to con�rm you have su�cient knowledge and understanding of the MSP guidance to interact e�ec-tively with those involved in the management of a programme or act as an informed member of a Programme o�ce team, business change team or project delivery team working within an environment support-ing MSP.

The purpose of the practitioner level is to con�rm you have su�cient knowledge and understanding of the MSP guidance to act as an informed member of a programme management team.

60 minutes duration

Closed book.Open book exam (o�cial MSP manual only).

Two-and-a-half hours (150 minutes) duration, no additional reading time

40 marks or more required to pass (out of 80 available) - 50%

8 questions - 10 question items per question, each worth one mark

Objective testing


When you train with HARRYBAKERWhy choose HARRYBAKER

Testimonials

HARRYBAKER Professionals is an Accredited Training Organisation, assessed by AXELOS Ltd, APMG international and PMI USA every year to check that we have quality processes, course materials and trainers to give you the best MSP® training and our other accredited courses

Excellent MSP® examination pass rates consistently above the national average for Foundation and Practitioner quali�cations (100% Foundation and 98% Practitioner)

Trainers who are experienced project/programme managers and who can advise you on how to apply MSP® framework to your work situation, give examples of the bene�ts of MSP®and provide a sounding board for your ideas about what MSP® means to you

Professionally trained trainers, who are part of our HARRYBAKER Excellence Train the Trainer programme:

Attending specially commissioned train the trainer events throughout the year

Attending other quali�cation based courses and taking examinations themselves so they know how it feels!

Regularly updated course materials and sample papers to ensure our courses are as enjoyable, relevant to the real world and up to date as possible

–

NHS London – Chinasa Uzor.”

“I am sure I couldn’t have had a better trainer than Deji (HarryBaker Professionals). He had

good knowledge of the course content and its practical application. The class was very

interactive and engaging. Though the course content was heavy however Deji made it light by bringing fun into the classroom. He drew

examples from his personal experiences which made it real. I would recommend him to

anyone there hoping to get some training from HARRYBAKER Professionals.”

Before the courseReceive the MSP original text book –“Managing Successful Programmes’’

Unlimited pre-course access to our award winning MSP e-learning on harrybakerportal.com , where you can study using our online platform and �nd lots of information to help you prepare for the course

Pre-course work book with activities, questions and suggested pages to read and mark up in the o�cial text book

On-line access to a trainer for any questions

Quizzes and sample examination papers to test your knowledge

During the courseCourse materials including maps, games, puzzles, slides, activities and sample examination papers

Experienced trainers who know how to manage programmes and how to apply MSP® in the ‘real world’

Activities to help you understand how to use MSP® and how to pass the examinations

After the courseUse the HARRYBAKER Knowledge Centre to stay up to date

“Professional Project Management (PMP) now seems a lot easier owing to your dedicated and advanced tutoring, Deji anybody can understand it with you and the Harrybaker Professionals’ team. Thanks….

Computer Warehouse Group, Nigeria Charles Ibonye

“Excellent course, but the best teacher very professional and knowledgeable, which helped a lot to understand the material in so limited time and pass the exams without any problem. Thanks again.”

FCH System Analyst at Vodafone Investment Limited Luxembourg - Gautam Gianchandani


You deserve to be trained by the best, don’t settle for less:

B.Sc. Biochemistry | | PRINCE2 Practitioner & Professional | Risk Management (M_o_R) | Project, | Programme Management (MSP) | Portfolio Management (MoP) | PMP |

Value Management (MoV) | Project & Programme Sponsorship (PPS) | Project Mgt in NGOs (PMD Pro) | Six Sigma | ITIL Expert | | Better Business Case (BBC) | Earned Value Management (Earned Value).

Work Experience:HARRYBAKER Professionals | PPPRA (Project Consultant) | | MTN (Strategy Facilitation) | Murray International Group, UK – (Project Manager) | British Sky Broadcasting(BSkyB) UK – Project Manager | Vodafone UK – Project Manager | Charteris UK – Project Manager | nPower UK | ChevronTexaco | Gateway Bank | UACN | etc

Meet our Lead Trainer – Deji Ariyo

Fee Options

Success in MSP exams is determined by the quality of preparation put into the pre-course reading. We are contact-ing you now to allow you have a good time for preparation and to apply for holiday from your place of work if this will be required.

If you would like to secure a space on the course you can either make a Bank Transfer or Cash Payment to:

Bank: First Bank Nigeria Plc. Account name: Harrybaker Professionals Ltd.

2017 505 172.Branch: Kofo Abayomi , Apapa, Lagos

Please it is important you notify us as soon as payment is made so that we can dispatch your pre-course materials without delay.

Courses Exam Only (Paper Based)

Exam Only (online)

eLearning Blended (2 days + eLearning)

Classroom (5 days)

Founda on Only N75, 000* N75, 000* N85, 000 N100, 000 N135, 000

Prac oner Only N100, 000* N100, 000* N105, 000 N120, 000 N150, 000

Founda on + Prac oner N150, 000* N150, 000* N175, 000 N185, 000 N210, 000


Quality GuaranteeWe operate a nationwide training centre to ensure that you can minimise travel time, cost and disruption when travelling. We continually monitor the market to ensure that our prices remain competitive and always strive to offer best value for money.

Ultimately, the value of our training is determined not by the price but its effectiveness in developing the skills tou need - so we run a robust customer charter and quality promise

Customer Service Charter

We will operate with integrity and commitment and want you to be delighted with our service. To achieve this we will:

Be passionate and purposeful in pursuit of meetinh your expectation.

Be professional and work in partnership with you to achieve the best possible performance

Be positive, efficient and courteous

Be open and honest at all times

Communicate clearly and concisely

Listen carefully and find the best solution to suit your needs

Take individual responsibility to deliver what we promise

Our Quality Promise

If you are dissatisfied with any of our products or services and you let us know within 21 days of delivery we will:

Give you a single point of contact who will examine your issue within one working day

Work with you to find a solution that meets your original learning objectives

Aim to achieve a satisfactory resolution within three working days (where this is not possible, we will agree an action plan with you to keep you updated)

If we have failed to meet our high quality standards we will offer you a refund.

Nigeria: Seacroft Court, 1 Jide Sawyerr DriveMaruwa Bus-stop, 2nd RoundaboutLekkiLagos

T: +234 802 839 1360 | +234 808 598 6780 | +44 (0) 161 850 2005

[email protected]

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Earned ValuePMP ®Our Other Courses

MoP®, MoV®, MSP®, P3O®, PRINCE2®, M_o_R, ITIL® & the Swirl logo ™ are Registered Trademarks of AXELOS Limited. Change Management™, Better Business Case™, Facilitation, Managing Benefits™, are Registered Trademarks of APMG Internation UK.

COBIT is a trademark of ISACA® registered in the United States and other countries. PMP®, CAPM® & PMBOK® are Registered Trademarks of Project Management Institute, USA.

United Kingdom: 54 Chevassut StreetManchesterM15 5LRUK

www.harrybakerprofessionals.com

enhance your programme management expertise with msp ...€¦ · msp offers best-practice guidance...

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