Enhance Guest Experience and SatisfactionIncrease productivity and operational efficiency for a bigger bottom line

*Available on pdvConnect Pro version only.

Conference Room StatusHotel staff can use their voice to document when a room is ready and attach optional photos. All messages are time and date stamped. Back at the desk, a manager can send a text message to get additional details or send a confirmation.

Maintenance/Guest RequestAny staff member can send a request to the right person or group and simultaneously copy management, quickly and easily using voice. This helps capture all the important details before they are forgotten. Messages are prioritized and the most important ones are taken care of first, all without the interruption of a phone call.

Shifts Available NoticeManagers send just one message to inform all employees of available shifts with the Team Notifier feature. Each recipient presses 1 to speak their confirmation, then the sender can verify who did or did not listen to the message and follow up.

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YpdvConnect Advantages

pdvConnect is an easy to use and efficient workforce

management solution that lets managers and administrators

not only GPS track their mobile workers but also obtain detailed

information regarding field events and status in the field. Back in

the office, incoming field data, including photos, GPS locations

and voice descriptions, are easily prioritized and managed from a

web-based portal and are archived into a customer’s CRM system

or used to create valuable reports.

pdvConnect helps you prioritize incoming issues by sending

messages with customized subject lines into the office. This allows

the staff to handle the more urgent messages first rather than the

typical first in first out method of voice calls.

Benefits At a Glance • Communicate efficiently with detailed data and

photos from the field that can be saved to CRM

• Improve productivity by reducing inbound calls and on-hold times from field workers

• Locate, track and monitor status and availability of mobile workers to increase performance

• Pinpoint the time, date, entry/exit at a customer location with Geofencing location alerts

• Produce activity and management reports (Stop time, Clock In/Out, Begin/End Job) that can help identify opportunities or potential risks

Now with iPhone & Android Support

Improve operational efficiency and enhance customer service with pdvConnect’s workforce management solution.

Responses can be sent via text to confirm receipt, provide additional instructions or request more details.

pdvConnect enables staff or managers to select a pre-defined subject line, voice record, take photos and commu-nicate without delays. Front desk staff and managers can prioritize incoming communications by scanning message subjects, viewing photos, time and date stamps.

Message: #11Subject: Conference Room ReadyReference: 234Time: 1:23From: Catering 1Mobile: 9876544585

GPS: 99.08769.98.8755

Communicate More Efficiently with Staff

• Reduce incoming voice calls from the staff by as much as 50% or more and accomplish more tasks

• Identify the subject of calls before listening to each one to easily prioritize and handle calls based on importance

• Contact multiple staff members at one time, check to see who listened and follow up if necessary

• Archive, forward and create reports to track issues and mitigate risk

Manage with Operational Ease

• Include optional photos and location to improve accountability, solve issues and mitigate disputes

• Drastically reduce time spent on-hold that results in lost productivity

• Reduce driver distraction and minimize risk and liability with voice response to text messages

• Monitor driving speed with tracking and alerts

• Confirm delivery and service and eliminate illegible paperwork with Mobile Forms

• Confirm that messages were received

• Get answers from the office/managers while in the field to complete jobs and reduce follow up calls

For More Information: On the web at: pdvconnect.comCall: 866-902-6245Email: sales@pdvconnect.com

Photo and location capabilities are only available in pdvConnect Pro version. For more information on pdvConnect Pro and pdvConnect Standard go to

pdvconnect.com. GPS Location: Requires GPS enabled device. GPS reliability varies by environment ©2015 pdvWireless. All rights reserved.