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Application of ISD (Instructional System Design) in Healthcare Professional Education Takahiro Matsumoto, M.D., Ph.D. Assistant Professor Department of Anesthesiology Jikei University [email protected]

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translated version of the same title in Japanese. An anesthesiologist's experience in the application of instructional system design (ISD) for health professional education. This was presented at Software Engineers Association, in Tokyo, on16 Dec 2011.

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Page 1: English_version_Application of isd_in_classroom_sea_eng_16_dec2011

Application of ISD (Instructional System Design) in Healthcare Professional Education

Takahiro Matsumoto, M.D., Ph.D. Assistant Professor Department of Anesthesiology Jikei University [email protected]

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Overview

• Instructor Training in Clinical Medicine – Utilization of ADDIE Model

• Application of PDS in M&M Conference – PDS: Performance Development System

• Utilization of ISD in Healthcare Student Lecture – Applying Keller’s ARCS Model

28 December 2011 ISD for learning of health professionals 2

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Contribution to Society as an Anesthesiologist

• My Question: – As an Anesthesiologist, how can I contribute to

the society by not just being confined in OR? • My Plan:

– Establish In-Hospital Code Response System – Set up scheduled CPR (cardiopulmonary

resuscitation) training courses • Impression:

– Instructor Training was critical in CPR course

28 December 2011 ISD for learning of health professionals 3

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How to become an ICLS Instructor (ICLS: Immediate Cardiopulmonary Life Support, in Japan)

• Criteria for Instructor 1. Finish ICLS Course → 5 Assistant Instructor Experience 2. Finish ICLS Course → 2 Assistant Instructor Experience +

Instructor Training Workshop • Remarks

1. Become Assistant Instructor upon finishing ICLS Course • Pick what you can do among various Instructor tasks (a good

example of Legitimate Peripheral Participation?) 2. Instructor Training Workshop is NOT a must

• You can become an Instructor with Assistant Instructor Experience only

ISD for learning of health professionals 4 28 December 2011

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How to become an AHA Instructor • AHA Core Instructor Course

– Eligibility: AHA BLS/ACLS/PALS Diploma – Textbook: AHA Core Instructor Course Textbook

• AHA Instructor Course – Eligibility: AHA Core Instructor Course Diploma – Textbook: AHA BLS/ACLS/PALS Instructor Kit

• Note – All Instructors MUST have finished Core Instructor

Course

ISD for learning of health professionals 5 28 December 2011

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ISD for learning of health professionals 6

AHA Core Instructor Course (AHA: American Heart Association)

• A prerequisite for AHA Instructor Candidates – Self-directed learning via DVD – Interactive online learning program

• Outstanding Learning Program! – Must have been written by a Didactics pro

• Back Cover of The Textbook Says: – “Core content is based on … core instructor

competencies identified by the International Board of Standards for Training, Performance and Instruction (ibstpi)”

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ISD for learning of health professionals 7

ibstpi Instructor Competency

ibstpi

• ibstpi:The International Board of Standards for Training, Performance and Instruction – Development of standards in the

areas of training, performance and instruction

– Composed of professionals in ISD (Instructional System Design)

• 18 Competencies – 5 Domains – 98 Performance Statements

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ISD for learning of health professionals 8

Professional Foundations 1. Communicate effectively. 2. Update and improve one’s professional knowledge and skills. 3. Comply with established ethical and legal standards. 4. Establish and maintain professional credibility. Planning and Preparation 5. Plan instructional methods and materials 6. Prepare for instruction. Instructional Methods and Strategies 7. Stimulate and sustain learner motivation and engagement. 8. Demonstrate effective presentation skills. 9. Demonstrate effective facilitation skills. 10. Demonstrate effective questioning skills. 11. Provide clarification and feedback. 12. Promote retention of knowledge and skills. 13. Promote transfer of knowledge and skills. 14. Use media and technology to enhance learning and performance. Assessment and Evaluation 15. Assess learning and performance. 16. Evaluate instructional effectiveness. Management 17. Manage an environment that fosters learning and performance. 18. Manage the instructional process through the appropriate use of technology.

ibstpi Instructor Competency

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Also Available in Japanese Translation

• Matsumoto T, Application Of Instructor Competency In Education For Health Professionals, JJHPD, 1; 41-52, 2011.

• Matsumoto T, Japanese Translation of Ibstpi Instructor Competency Chapter 4, JJHPD, 1; 53-62, 2011.

9 ISD for learning of health professionals

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ISD for learning of health professionals 10

ADDIE Model

• The five letters denote the phases which represent dynamic, flexible guidelines for building effective training and performance support tools. – Analysis : – Design : – Development: – Implement: – Evaluation:

( http://en.wikipedia.org/wiki/ADDIE_Model )

A D I E D

28 December 2011

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Professional Foundations 1. Communicate effectively. 2. Update and improve one’s professional knowledge and skills. 3. Comply with established ethical and legal standards. 4. Establish and maintain professional credibility. Planning and Preparation 5. Plan instructional methods and materials 6. Prepare for instruction. Instructional Methods and Strategies 7. Stimulate and sustain learner motivation and engagement. 8. Demonstrate effective presentation skills. 9. Demonstrate effective facilitation skills. 10. Demonstrate effective questioning skills. 11. Provide clarification and feedback. 12. Promote retention of knowledge and skills. 13. Promote transfer of knowledge and skills. 14. Use media and technology to enhance learning and performance. Assessment and Evaluation 15. Assess learning and performance. 16. Evaluate instructional effectiveness. Management 17. Manage an environment that fosters learning and performance. 18. Manage the instructional process through the appropriate use of technology.

ISD for learning of health professionals 11

Ibstpi Instructor Competency and ID A D I E D

D

A

D

I

E

I

Practicing ID in Instructor Competency

28 December 2011

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ISD for learning of health professionals 12

Instruction: Is It An Art or Science?

Science of Medical Care⇒ Standards of Medical Care⇒

Standards of Instruction⇒ Science of Instruction⇒

Nursing, Medicine, Basic Science Guidelines

Instructor Competency ISD (Instructional System Design)

Bringing the Art of Medicine into Science

Bringing the Art of Instruction into Science

28 December 2011

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What Are The Teaching Resources For Instructors?

The strongest is their own past experiences as learners (e.g. mimicking the way you have been taught)

The second strongest is the

knowledge about teaching came from reflecting on their own teaching experiences

(Irby, DM, Academic Medicine

68 ;10:760-3, 1993)

Application of Teaching Science is in Growing Demand Among Healthcare Provider Education

ISD for learning of health professionals 28 December 2011 13

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ISD for learning of health professionals 14

Good Healthcare Providers

Clinical Practice Adhering to Instructor Competency

Understanding & Practicing of ISD during Students

28 December 2011

Healthcare Professional Education Based On ISD & Instructor Competency

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Proposed Facilitator Course In Healthcare Professional Education

• Basic Course – Goal: Educate Instructors with Basic Skills of

Healthcare Professional Education – Contents:

• ibstpi Instructor Competency 1, 7, 11, etc

• Advanced course – Goal: Educate Facilitators and Managers of

Healthcare Professional Education – Contents:

• ibstpi Instructor Competency 1, 9, 10, 15, 16, etc

28 December 2011 ISD for learning of health professionals 15

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Summary 1

• ibstpi Instructor Competency – An International Standard of Instructor

• Faculty Development Based on ISD – Application of ibstpi Instructor Competency

28 December 2011 ISD for learning of health professionals 16

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APPLICATION OF ISD IN M&M CONFERENCE (PDS: PERFORMANCE DEVELOPMENT SYSTEM)

28 December 2011 ISD for learning of health professionals 17

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Malfunctioning M&M Conference

• What M&M should be: – Peer reviews of complications occurring during the

care of patients – Constructive learning to modify behavior and

judgment • What M&M in Japan is:

– Usually “Punitive” and discouraging environment – Often ends up blaming other parties

• May cause someone to leave the practice – Same ol’ conclusion “Study hard, practice hard!”

28 December 2011 ISD for learning of health professionals 18

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Creating a Paradigm Shift in M&M • M&M needs to change because:

– You learn less in punitive environment – Discouraging environment creates poor teamwork – Performance will not improve solely by training

• Can we change M&M into an effective and attractive opportunity to learn?

• Let’s apply ISD to M&M – PDS (by John Keller) can be a powerful tool

• PDS: Performance Development System – Article: HOW TO LINK ISD and HRD TO ORGANIZATIONAL

NEEDS – http://isd-resource-space.wikispaces.com/file/view/How+to+Link+HRD+to+Organizational+Needs.pdf

28 December 2011 ISD for learning of health professionals 19

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PDS-Based M&M: Case 1

• Present the case • Find out the international guidelines and/or

organizational rules related to this case • Describe the “gap” between ideal

performance and real world medicine – e.g. One week longer hospital stay than guidelines – Important to extract good performances as well

28 December 2011 ISD for learning of health professionals 21

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PDS-Based M&M: Case 2

• Cause Analysis (What’s missing?) – Skills & knowledge: e.g. ability to detect volume

depletion – Environment: – Motives and Expectations: – Incentives and Rewards:

• Seek Solutions for Individual Cause

28 December 2011 ISD for learning of health professionals 22

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PDS: Solutions Linked to Causes

Possible Causes - Lack of: • Skills / Knowledge

• Environmental Constraints

• Appropriate Incentives

• Individual Motivation

Possible Solutions – Look at: • Training – formal or OJT, Job

aids • Work redesign

• Recognition for excellence,

Promotion based on performance

• Confidence building

28 December 2011 23 ISD for learning of health professionals

(http://isd-resource-space.wikispaces.com/file/view/How+to+Link+HRD+to+Organizational+Needs.pdf)

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Summary 2

• Malfunctioning M&M Conferences – Punitive, discouraging meeting – Blaming one another – Negative effect on camaraderie and facilitate

quitters

• Applying PDS to M&M – Will enable systematic approach to the problems

that cannot be solved by training

28 December 2011 ISD for learning of health professionals 24

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APPLICATION OF ISD IN HEALTHCARE STUDENT LECTURE

28 December 2011 ISD for learning of health professionals 25

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Reality Check #1: Goal Settings for Med Students

• Ideal – Become a clinician who honors scientific evidence – Become a clinician who cares about patient safety – Become a medical science researcher – Become a medical officer in the government

• Reality – Must pass the medical board exam

• Some med schools have reverted back to classic lecture style after their pass rates dropped

• Governmental aid to the med school will be cut if pass rates drop

28 December 2011 ISD for learning of health professionals 26

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Reality Check #2: Issues in Med School Lecture

• Dysfunctional Lecture – Lacking Syllabus. Non-functional if any. – Poor Attendance

• Napping, yaking in classroom • Many students feel attendance is irrelevant to passing

the board exam – Multiple issues on faculties

• Same ol’ classic lecture • PBL (Problem Based)

• Med school didactics need a drastic change

28 December 2011 ISD for learning of health professionals 27

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Improving Med School Didactics with ISD

• Application of ADDIE Model – A: Creative lecture content – D & D: Utilization of Classroom Response System and

Mobile Based Voting System – I: Avoid “lecturing” in the classroom – E: Achievement evaluation and feedback via Mobile

Based Voting System after the class • Confirmation of Kirkpatrick Level 3

– Establish study groups which can be attended voluntarily

28 December 2011 ISD for learning of health professionals 28

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Two Weeks Prior to the Class

• Anesthesia Chair put me in charge of the keynote lecture of Anesthesiology for Med Students

• I analyzed the specific function of this lecture: – Introduction to Anesthesia and related medical fields – Impact on students & residents till they graduate

• Getting prepared – E-mail the lecture topics to students – Have students vote on their interested topics via

Mobile Based Voting System

ISD for learning of health professionals 28 December 2011 29

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Anesthesia-Related Goals for Med Students

• Passing the Exams – OSCE, Graduation Exam, Board Exam

• Achieve the Basis for Medical Professional – Understand Pathophysiology – Learn Basic Technical Skills – Care Patient Safety – Be a Scientist – CME

ISD for learning of health professionals 28 December 2011 30

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Topic Examples Related to “Passing the Exams”

• Select questions from past Board Exams • Explain Anesthesia-related questions

ISD for learning of health professionals 28 December 2011 31

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Topic Examples Related to “Pathophysiology”

• What does Blood Pressure implies? How low can it be?

• Pathophysiology and treatment of tachy- & bradycardia

• How much oxygen does your patient need? • Where do you start reading the ABG? • Basics of selecting IV fluids • Basics of pain management • When do you start giving red cells?

ISD for learning of health professionals 28 December 2011 32

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Mobile Based Voting System “ShuKeitai”

• Developed by Kimura Inormation Technology – http://www.k-

idea.jp/company/syuukeitai.html

• Post the website and QR code – http://mana.3esys.jp/tju/1/

ISD for learning of health professionals 28 December 2011 33

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Vote Result 1

• Physiology and Exam Topics were popular.

28 December 2011 ISD for learning of health professionals 34

issu

es

0 20 40 60

examination

physiology

patient safety

science

learning

vote

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Vote Result 2

• Brady- & tachycardia, pain management were popular among pathophysiology topics. – Decided to defer pain management to other lecture opportunity.

28 December 2011 ISD for learning of health professionals 35

vote

issu

es

0 10 20 30 40 50

blood pressure

bradycardia & tachycardia

oxygen needs

blood gas analysis

infusion

red blood cell transfusion

pain management

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Lecture Planning Based on Vote Result

• Main Topics – Pathophysiology and treatment of Brady- &

tachycardia – Past board exam questions – Why do you learn? – Significance of Learning

• Lecture Style – Small-Group Discussion

• Avoid one-way talking as much as possible – Use Classroom Response System

28 December 2011 ISD for learning of health professionals 36

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Mishaps on the Day of Lecture

• Underestimated the attendance – About 70 students showed up instead of usual less

than 20 – Only 20 sets of 3e-analyzers available – could not

utilize • http://www.k-idea.jp/3e/analyzer/index.html

• Bad reception for mobile device in the classroom – Could not use “ShuKeitai”

• Detected one sleepyhead

28 December 2011 ISD for learning of health professionals 37

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Post-lecture Feedback

• Aim – Assess the achievement level after the lecture

• Had the students answer the past Board Exam questions

– Get the opinion about the lecture

• Number of Responds: 30 – Actual number of respond unknown due to

dropped data calls

28 December 2011 ISD for learning of health professionals 38

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Post-lecture Feedback 1

• Q. What was most impressive about this lecture? – Lecture was not one-way 8.51% – Lecture made us think 40.43% – Significance of physiology 23.40% – Significance of Patient Safety 7.45% – Dangerousness of focusing on just passing the

board exam 20.21%

28 December 2011 ISD for learning of health professionals 39

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Post-lecture Feedback 2

• Q. What needs to be improved about this lecture? – Could not learn much 12.50% – Inadequate lecture resource 10.71% – Could not understand well 3.57% – Felt too lengthy 1.79% – Nothing to improve 71.43%

28 December 2011 ISD for learning of health professionals 40

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Post-lecture Feedback 3

• Q. How do you feel now after taking this lecture? – Bored 1.72% – No change 17.24% – Want to learn more 60.34% – Want other teachers do similar lecture style 20.69%

28 December 2011 ISD for learning of health professionals 41

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Summary: Lecture Designing

• Preparation – E-mail the lecture topics – Students vote for topics via Mobile Based Voting

System (MBVS) • In-Class

– Lecture on topics based on Voting result – Stress on small-group discussion

• Post-lecture – Achievement confirmation via MBVS – Feedback via MBVS

ISD for learning of health professionals 28 December 2011 42

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Provide the Opportunity for Voluntarily Studying

• Set up “Clinically Oriented Physiology” study group

• Schedule – Once a week, starting 7pm, lasts about 90 min – No set day of the week – Announce the meeting by mailing list – Textbook: “Principles of Physiology for Anaesthetists,

2nd ed” • Accomplished 1st and 2nd meeting so far

– Dec 1st and 12th , 7pm till past 8pm – 20 people attended (mostly pre-clinical med students)

28 December 2011 ISD for learning of health professionals 43

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Testimony from a med student after “Clinically Oriented Physiology” study meeting

• I have been skipping most of the classes recently because I was so disappointed with the studying style that puts stress on memorizing stuff…

• But now I am wondering how exciting it could be to connect my knowledge of physiology to clinical medicine.

• I believe I can start learning real medicine by attending your study group.

28 December 2011 ISD for learning of health professionals 44

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The Effect of Mobile Device Voting System

• What I found in this lecture – Motivates the students

• 70% of the students voted to pick the lecture topic – Able to Confirm Achievement

• Can ask to vote for understanding during class • Can perform post-lecture quiz (test)

• Future – Possibility of “Ubiquitous Style” Lecture

• Enables to attend the class without physically being there

28 December 2011 ISD for learning of health professionals 45

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Function of Face-to-Face-Style Lecture

• Functions confirmed with this lecture – Functionality to achieve information and knowledge

will actually decline • What students want is the information you can ONLY achieve

through lecture – Most important: Function to AWAKEN the desire to

study • Students started to attend voluntary study group

• Future Plan • Team-Based Learning • Workshops

28 December 2011 ISD for learning of health professionals 46

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Caveat

• Need to take into account that not all students have web access on cell phones – Make announcements or send documents via e-

mail

28 December 2011 ISD for learning of health professionals 47

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Summary 3

• Classroom Response System will change the lecture style – Pre-lecture: Vote for lecture topics, post quiz – In-class: Acknowledge students’ reaction and

achievement (unsuccessful this time) – Post-lecture: Acknowledge the desire to learn

• Construct an effective and attractive learning environment – Function of the lecture is to awaken the desire to

learn and facilitate team-based learning • Not so effective in transmitting information to students

28 December 2011 ISD for learning of health professionals 48

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Take Home Messages

• Application of ISD to Healthcare Provider Education – ADDIE Model for faculty development – PDS for M&M Conference – Keller’s ARCS Model to motivate students in the

classroom

• Systematic approach such as ISD is required in Healthcare Provider Education

28 December 2011 ISD for learning of health professionals 49

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Acknowledgement

This presentation was originally created in Japanese. It was translated into English by: David R. Okano, M.D., Ph.D. Assistant Professor of Clinical Anesthesia

28 December 2011 ISD for learning of health professionals 50