english 4 references
TRANSCRIPT
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ENGLISH 4Oral Communication
CHARACTERISTICS OF COMMUNICATION:
1. Schema driven - depend on background knowledge2. Interpretative act - guess; conclude; hypothesize; theorize3. Does not give an automatic or direct link between two minds4. Dynamic / active - it changes5. Symbolic6. Always results into something7. Irreversible8. Contextual (situational) - factor of person in communication9. Developmental / progressive10.Process11. Influenced by media and technology12.Ethical
Etymology of "communication":
- from communical= share
Two General Classification of Communication:
Verbal - letters and words Non-verbal - sign language; body language; signal; facial expressions; gestures
Levels of Communication: (according to the number of people involved)
Intrapersonal - with 1 person (with self) Interpersonal - between 2 people Group - groups of people involved (25 or more) Organizational - within business, administration Public - involves large group, usu. one speaker to an audience Mass - special media directed to a large audience International - involving cross cultures
Models of Communication:
Linear model / Transmission / Box and arrow Transactional model Socio-cultural model Interactional model / Sawtooth Berlo's model / SMCRM
7 Stages of Communication
1. Conceptualizing - process of ideation2. Encoding - one who initiates (speaker)3. Transmitting - process of transferring the idea4. Receiving - receiving of the transferred data / idea5. Decoding - process of understanding of the receiver
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6. Responding - answer7. Verifying
NOISE:
Internal - psychological noise (emotions; ex. hunger; stress; depression) External - physiological noise (physical, physiological noise: sickness; injuries and semantic noise:
word meaning)
On Language:
Phonology - sound Syntax - technique of putting together words Semantic - meaning
Other Types of Communication:
Visual - drawings, illustrations Intrapersonal - with self Interpersonal - between two (2) people
1. Diad - 2 people2. Small Group Discussion (SGD) - small groups
Formal - public speaking activity Informal - casual (slang) Mass media - different medium to the mass (TV, radio, computer)
1. Print media - journal, comics, newspaper Facilitated - make it easier to use (for handicapped people), ex. Braille system Non-violent communication (NVC) - involves social workers, guidance counselors to students Science - in nature Technical - involves engineering; architecture; and the like Animal - between animals Strategic - happens in organizations (ex. In AFP, companies) Superluminal (Faster than Light - FTL) - speedy way of communicating or talking
Levels of Communication;
I. Frozen / Phatic CommunicationII. Formal / Evaluative Comm. - (thinking) argumentation
III. Consultative / Gut-Level - ex. Patient and doctor; needs to be frank and honest; allows openessand courage to be done
IV. Casual / Factual - everydayV. Intimate / Peak - ex. Sweetheart
**Clich / stereotyped - repeated expressionsEx. Nice to meet you.
Searle's Speech Act Theory
I. Locutionary forceII. Illocutionary force - what intend to do
III. Perlocutionary force - reaction / response; effect; or from other party
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Ex. "I want to go home, I'll cut the next class." I.
"No, wait we'll have a quiz later." II.
"Oh geez, I forgot about that." III.
ELEMENTS / COMPONENTS FUNCTIONS OF EACH ELEMENT
1. sender / speaker / addresser / encoder Cognitive (think)
2. receiver / listener / addressee / decoder Connotative (guess the meaning with the help of
schemata)
3. message Poetic (you think well on what you send)
4. channel / medium / code Metalingual (application on experience in life)
5. context Referential (all factors of communication = noise,
time, place, content, etc.)
6. contact Phatic (connection = feelings, emotions of a party)
Symbols of Communication
VERBAL SYMBOLS (Language) - oral and writings
a. Phonologyb. Syntaxc. Semantic - meaningd. Morphology - syllables that mean anything; unit of sound that gives meaning
**discourse / rhetoric - speaking paragraph / longer forms / with more sense.
NON VERBAL SYMBOLS
I. Body Action (bigger) or Movements (smaller)a. Gestures - movement of fingers or handsb. Facial expressionsc. Eye contactd. Posture
**Kinesics - science that deals with bodily movements in relation with communication
II. Tactile / Touch
**Haptics
III. Time
**ChronemicsIV. Space
**Proxemics
V. Smell
**Olfactory
VI. Symbols
** Iconics
VII. Physical Appearance
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VIII. Variation in speed, pitch, volume, and pauses
**Paralinguistics
IX. Silence - fear; reflective thinking; introvert
X. Artifacts - things that mean special
"Language gets its meaning from culture. Language speaks or mirrors culture / practices."
1. eye contact
US - sincerity; honesty
PHILIPPINES - disrespect
KOREA - competition
SAUDI ARABIA - honesty
CHINA - neutral, longer duration is bad
2. slouching on chair
GERMANY - rudeness; ill-mannered
US - relaxed; casual; neutral
PHILIPPINES - laziness; boredom3. index finger
US - silence
PHILIPPINES - warning; silence
JAPAN - money (OK sign - wherein the thumb and index finger is in circle)
GERMANY - to kill
GREECE - friendship
ETHIOPIA - 1 finger (to children)
4 fingers (to adults)
- also means silence
4. nod
US / PHILIPPINES - yesGREECE - bizarre; no(upward way) / yes (nod, downward)
5. swine
US - dirty
PHILIPPINES - neutral (animal)
6. waving hand (up and down)
US - driving me away
PHILIPPINES - goodbye
7. pointed foot or toes
THAILAND - not allowed
8. noodles (slurping / sipping)
JAPAN - appreciation
PHILIPPINES - ill-mannered
9. pepper and salt / seasoning (when asking these in a restaurant)
ITALY - insult
PHILIPPINES - okay
ON MOUTH
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4 MACRO SKILLS IN COMMUNICATION
Listening = 70%
Speaking
Reading
Writing
THE PROCESS OF LISTENING
Stage 1 - receive = is to hear, not yet listening
2 - understand = attach meaning of what you heard (relate to background knowledge)
3 - remember = goes with selecting to register it in your mind
4 - evaluate = criticize, judge whether bad or good, weigh what you hear and evealuate and must
come with a decision
5 - respond = with a right decision one will come up with a response
TYPES OF LISTENING
1. discriminative - given instruction; educational
2. attentive - 100% focus
3. selective - choose what you want4. therapeutic - relief / free
5. marginal - minorities or squatters (don't give much attention)
6. critical
7. comprehensive - using all levels of thinking (1. Literal 2. Interpretative (at least thinking / guess) 3.
Critical (judge)4. Application 5. Creative )
8. empathy - sympathize / feel
9. appreciative
BARRIERS:
1. Physical barrier - distance; block / objects (physical barrier); things affecting 5 senses; examplelight, temperature
2. Physiological barrier - illness / sickness (can be witnessed); conditions (hungry, intoxicated andthe like)
3. Psychological barrier - stress (intangible, depends on attitude or behavior)- nervousness, tension, depression, fear
4. Semantic - difficulty / complexity of vocabulary and jargons5. Language barrier - pronunciation / grammar6. Mental / Subject matter - know very little / no schemata or background knowledge.7. Cultural barrier
STRATEGIES: (technique)
Method (patterned) - fixed
Strategy (technique) - depends on one's style (own way or fashion)
1. DIRECT - depend on listening only, signs observedi) Memory strategy - there are 3 memory stores
* sensory memory - happens in one second / not long
* short term memory - attach meaning to something; lasts 15 secs.
* long term memory - in depth study of one subject (i.e. schemata used
for reasoning, etc.)
30%
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ii) Cognitive strategy - intellectual personality / thinking abilities. (all levels of thinking)iii) Compensatory strategy - make-up, pay-off (compensate); ask question , recommend to
explain more, observe non-verbal language
2) INDIRECT - depend on feelings too / subjectivei) Metacognitive strategy (think aloud) - most modern way of thinking; talk or whisper to
yourself
ii) Affective strategy - use feelings or emotionsiii) Social strategy - relationship with others (i.e. ask questions, group tasking / sharing of ideas)
3) 4 PNCRi) Purposeii) Purpose of speakeriii) Points - ideas major / minor that you pay attention toiv) Positive verbal response - also with positive non-verbal responsev) Note takingvi) Conclusionvii) Recall and recite
4) TQLRi) Topicii) Questionsiii) Listen intentlyiv) Respond (verbally or non-verbally)
THINGS TO AVOID IN COMMUNICATION:
1) Pre-judging2) Assuming3) Entertaining private agenda4) Being a selective listener5) Focusing on details6)
Giving passive physical response
7) Giving defensive physical responseEthical speaking:
Suspend judging Assess / evaluate Respond verbally or non-verbally
1) Why do you have to study intrapersonal communication? Improves performance Improves intrapersonal relationship Improves personality
2) How do you create your self-concept? Biological endowment Environment
3) Difference of self-image and self-esteem?a) Self esteem
i) Thoughts / feelings toward self
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ii) How you love / like / hate of yourselfb) Self-image
i) Mental pictureii) What you think of yourselfiii) You that representation in your brain
"I think, therefore I am." -- Rene Descartes
4) Essence or value ofethos in intrapersonal communication? Ethos - 'soul'; character
- what emerge from your self will emerge outside
5) Enumerate several types of group communication? Panel discussion Symposium Round table discussion Etc..
WHORFIAN - language controls your mind
INTERPERSONAL
a) Interactional - exchange viewsb) Transactional - in relation to business
i) Form(1) Panel discussion(2) Symposium(3) Round table discussion
ii) Purpose(1) Learning(2) Pleasure(3) Decision making(4) Problem solving
iii) Focus(1) Inner focus(2) Audience focus
INTERCULTURAL COMMUNICATION
1) Elements of intercultural communication:a) Cultureb) Communicationc) Contextd) Power
2) Problems of intercultural communication:a) Ethnocentrismb) Stereotypingc) Prejudices
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SPEECH:
Parts of speech:
1) Introductiona) Opening techniqueb) State your purposec) Three important points (preview of body)
2) Bodya) Chronological orderb) Space / distance - interior or exteriorc) Arrange according to understandingd) Arrange based on similarity / differencese) Use inductive - simple to complex formf) Arrange using cause and effect
3) Conclusiona) Short as introductionb) To finish it
CHARACTERISTICS OF SPEECH: Listener center Conversational / be natural Be aware of non-verbal clues (i.e. proxemics / space)