engineering and commercial infrastructure - waste services · 2015/2016 financial year (to...

Engineering and Commercial Infrastructure -

Waste Services

Monthly Review -

1 December 2016 – 30 January 2017

Engineering & Commercial Infrastructure Monthly Review > 1 December 2016 – 30 January 2017

Overview……………………………………………………………………………....….…...………3

1.0 Safety...........................................................................................................................4

1.1 Safety Incidents and Lost Time Injuries 1.2 Lost Time Injuries 2.0 Finance…………………………………………………………………………...…………..5 2.1 Community Service Obligations – Fee Waivers 2.2 Waste Operating Revenue less Expenditure 2.3 Accrued Waste Operating Revenue less Expenditure 2.4 Capital Expenditure 3.0 Client Service..............................................................................................................8 3.1 Number of Bin Requests Actioned by Bin Contractors 3.2 Dump Vouchers 3.3 Community Engagement 4.0 Asset Management...................................................................................................11 4.1 Hogan’s Pocket Landfill Waste Disposal Tonnages 4.2 Landfill Gas 4.3 Greenwaste Management 4.4 Projects 4.4.1 Significant Projects 4.4.2 Significant Non-Capital Projects 4.5 Materials Recovery Facility Operations 5.0 Regulatory/Compliance..............................................................................................15

5.1 Surface Water Discharge Management 5.2 Waste Facility Audits


OVERVIEW

This report is for Waste Services activities this reporting period of 1 December 2016 to 31 January 2017. Significant items in this period include:

There were no LTIs recorded in December 2016 and January 2017. There has also been an increase in Non-Staff Member (Contractors') incidents recorded

During the reporting period, the Waste and Recycling Collection Contractor exhausted their bin stock before resupply. This impacted the supply of bins for New and Replacement Bin Requests for approximately a week. Mitigation was undertaken and the contractor is implementing amendments to their Bin Stock Control System to prevent a recurrence. The contractor apologises to residents and Council for this matter.

On Friday, 27 January 2017 Council’s Waste and Recycling Collection Contractor, J. J. Richards and Sons Pty Ltd, missed the collection of bins in eight streets in the Rural View area. This was rectified on Monday and the contractor is currently reviewing its processes to improve the reporting and reduce the risk of this reoccurring.

The tonnage of waste received at Hogan’s Pocket Landfill for the reporting period has stopped trending downwards

The Landfill Gas Capture at Hogan’s Pocket is back to the levels expected

The media campaigns for “don’t dump on Charities” and “Use dump vouchers for cyclone preparation” obtain a very high reach on Facebook

Director Engineering & Commercial Infrastructure


SAFETY

1.1 Safety Incidents and Lost Time Injuries

The incident statistic details a summary of the Waste Services safety incident performance. Waste Services aspires to achieve zero harm with a stretch target of zero injuries.

1.2 Lost Time Injuries

Waste Services aspires to achieve zero Lost Time Injuries by improving safety performance and developing a proactive safety culture while implementing the best practice of safety management across the whole of Waste Services

The following incidents were recorded in December 2016:2 x Near Miss being single exposure to chemical2 x Near Miss being vehicle incidents1 x Medically Treated Injury being hit by falling object

The following incident was recorded in January 2017;1 x Medically Treated Injury being Bite/Sting

Data is at 31 January 2017

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9

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11

No

. of

Inci

den

ts

Total Incidents Lost Time InjuriesTotal Recordable Injuries All Injuries


The table below shows the Lost Time Injuries over previous years

FINANCE

2.1 Community Service Obligations – Fee Waivers

Not for Profit Organisations – Total Waste Disposals

Year to date expenditure for not for profit organisations is reported on a calendar month.

Waste Services has not recorded a Lost Time Injury

Data is at 31 January 2017

0

1

2

No

. of

Day

s L

ost

Lost Time Injuries

Waste Total LTIs Waste Total Days Lost


2.2 Waste Financial Report

Operating Result YTD Budget YTD Actual Variance %

6.01 - Commercial Infrastructure Management 65,600 36,066 (29,534) 55%

6.05 - Waste Services (13,354,420) (15,259,776) (1,905,356) 114%

6.06 - Business Services 737,158 695,542 (41,616) 94%

6.07 - Water Treatment 55,916 37,969 (17,947) 68%

TOTAL OPERATIONAL (12,495,746) (14,490,200) (1,994,453) 116%

Capital Expenditure 1,017,456 926,290 (91,166) 91%

Mainly savings against Promotional materials $10K, Advertising $5K, Consultants fees $15K, loan interest $6K

External lab testing fees up $10K, Repairs & maintenance saving $8K

Comments

Mainly against Payroll $26K

Gatefees down by $551K & Rates down by $64K, Payroll saving $37K, Savings against contract payments due to lower tonnage $538, saving against waste collection $235K, $30K Waste management strategy consultantcy fee deferred, $35K mass mailout not going ahead,$30K bin inspection program on hold, $995K invoices not received - timing, $676 transfer to reserve not done.

(18,000,000)

(16,000,000)

(14,000,000)

(12,000,000)

(10,000,000)

(8,000,000)

(6,000,000)

(4,000,000)

(2,000,000)

-July August September October November December January February March April May June

Operating Results

YTD Budget YTD Actual

-

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

July August September October November December January February March April May June

Capital Expenditure

YTD Budget YTD Actual


2.3 Accrued Waste Operating Revenue less Expenditure

The following chart shows the estimation of the accrued revenue less expenditure. The capital revenue has been excluded.

2.4 Capital Expenditure

The following graph provides an overview of the capital expenditure and monitors forecast expenditure against actual expenditure.

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

Re

ven

ue

less

ex

pen

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ure

(m

arg

in)

$

Budget - Waste Accrual Actual - Waste Accrual Proj. Accrual Actuals - Waste

YTD Operating Surplus exceeds YTD budget by $174K.

Despite forecast revenue for the year being below budget by around $1M due to lower gate fees, a resulting reduction in variable contract fees of around $773K combined with other savings will enable the business to beat the budgeted operating surplus by $13K.

Finance data is to January 2017.

‐

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

Expenditure ($)

Forecast Cash Flow Capital

YTD Actual + Committals Capital Expenditure

Amended Budget

YTD 60% of the annual capital budget has been spent: withcommittals included the spend increases to 91%.

The forecast spend for the year is more or less in line with budget.


CLIENT SERVICE

3.1 Number of Bin Requests Actioned by Bin Contractors

The following graph shows the number of bin requests actioned by Bin Contractors for December 2016.

The following graph shows the number of bin requests actioned by Bin Contractors for January 2017

The following new graph illustrates the key customer service requests for bin collection services as a time series, to provide better context for analysis. The Christmas / New Year break influenced the reported numbers with a decrease in the number of requests in December and an increase in January, reflective of the Christmas / New Year break.

6

33

16

117

134

7

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40

60

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120

140

160

Inkind Missed byContractor

New bin/s Repair bin Replace bin Retrieve bin

Bin Requests Actioned

No.of Bin Requests Actioned by Contractor ‐ December 2016

Date period 1 December to 31 December 2016

2033

20

194206

4

0

50

100

150

200

250

Inkind Missed byContractor

New bin/s Repair bin Replace bin Retrieve bin

Bin Requests Actioned

No.of Bin Requests Actioned by Contractor ‐ January 2017

Date period 1 January to 31 January 2017


3.2 Dump Vouchers Dump vouchers continue to be redeemed consistently during the reporting period.

Voucher presented showing green and general waste

24 23 20 25 20 16 17

124118 113

130

147

117

194186

215

186198

192

138

206

0

50

100

150

200

250

Jul‐16 Aug‐16 Sep‐16 Oct‐16 Nov‐16 Dec‐16 Jan‐17

New Bin

Repaired

Replaced

Voucher Season No Vouchers issued No Vouchers used %15' (valid to 31 March 2015) 145,344 34,747 23.9%15A (valid to 30 Sept 2015) 146,313 32,733 22.4%15B (valid to 31 March 2016) 146,790 38,256 26.1%16A (valid to 30 Sept 2016) 144,174 36,798 25.5%16B (valid to 31 March 2017) 144,000 31,472 21.9%

2014/2015 Financial Year (to 30.06.2015) 58,276 419,227$ 2015/2016 Financial Year (to 30.06.2016) 75,459 553,204$ 2016/2017 Financial Year (to 31.01.2017) 34,549 319,228$

Total number and $ value of vouchers presented to date:

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7000

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9000

10000

Vouchers Presented for Period

Green Waste Trans Using Vouchers General Waste Trans. Using Vouchers

The redemption rates for the previous four months have been relatively stable.

Data is for the period of 16 January 2016 to 31 January 2017


3.3 Community Engagement This section monitors Waste Services engagement on the service provided. The following chart shows the number of media releases, media updates and the number of people reached by media releases on Facebook. Over 60,000 people reached during December and January period regarding releases for charity organisation bins and a reminder to use dump vouchers.

ASSET MANAGEMENT 4.1 Hogan’s Pocket Landfill Waste Disposal Tonnages SHANNON

The following chart represents the monthly tonnes disposed of at Hogan's Pocket Landfill. This chart shows that tonnes this financial year have been down when compared with previous financial years.

5500

6000

6500

7000

7500

8000

8500

9000

9500

10000

Tonnes Waste Received

11/12 13/14 14/15 15/16 16/17

Tonnes to landfill increased in December in line with historical trends with tonnes remaining variable and historically low.

However, with January’s data recording slightly higher tonnes than in 2016, it appears that the downward trend has ceased at present.

Data is for period 01 July 2016 to 29 November 2016


4.2 Landfill Gas

The following chart depicts the monthly tonnes of CO2-e destroyed.

4.3 Greenwaste Management

The following graph illustrates the tonnage rates for green waste processed for the period, the cumulative tonnes of green waste processed for the year to date and the tonnes of green waste projected to be processed early. The production of processed green waste remains highly variable and the projected totals are a guide only.

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Tonnes CO2

14/15 15/16 16/17

Gas recovery has increased due to improved flare reliability.

Data is for period 1 July 2015 to 31 January 2017


4.4 Projects

4.4.1 Significant Projects

Waste Services undertakes a range of projects across the business. Projects take the form of capital projects, planning, research and investigations.

.

Project Phase Phase % Complete

Budget Time Comments

MRF Fire System Upgrade

In-Progress

15%

This project covers the installation of an updated fire warning system. This provides reduced risk protection of staff and the asset. The project is being conducted under variation through the operating contractor.

Installation has commenced and anticipated completion will be in February 2017.

Plant & Equipment

Planning 5%

This project sees replacement of the rented site office at Kuttabul transfer station and a replacement generator at that site too. This project is in the procurement stage.

Hogan's Pocket Communication

tower

Land negotiation

10%

Lease arrangements were ratified at Council’s Ordinary Meeting 14/12/16. Request for quote documents are being drafted for release in February 2017. The project remains on track for completion this financial year.

Hogan's Pocket weeds wash bay

Procurement 10%

Pursuant to the recently developed site pest management plan and weeds washdown bay is required for the site. Waste Services currently undertaking detailed design with view to advertising minor works package in February.

Paget Transfer station dust suppression

system

Procurement 0%

Replacement of dust suppression system required to meet environmental and workplace health and safety obligations. Waste Services currently developing a performance specification for the work.

Council Project Management Phases 1. Planning (Plan) 2. Design (Des) 3. Procurement (Proc) 4. Construction (Con)

Indicators On Track

Potential Issue

Definite Issue




Bucasia gatehouse

realignment

Concept design

10%

This project is on track for completion before the July 2017. Work for this reporting period was on procurement and meeting regulatory requirements.

Closed landfill risk review

Strategy 15%

Waste Services is undertaking a review of the Closed Site Remediation Program. The former landfill site remediation obligations currently represent one third of the Waste Services' twenty year capital forecast budget. The review will undertake a triple bottom line risk assessment priority ranking based on relative risks as well as a revised budget framework. Golder Associates has delivered the draft first stage report with project completion expected early 2017.

4.4.2 Significant Non-Capital Projects



Waste Services Contracts Development In-Progress

85%

The Waste Haulage and Landfill Operation Services Contract was awarded to Suez Recycling and Recovery Pty Ltd by Council in December

Paget Transfer Station Services tender continues to be evaluated, with additional TIRs issued to the respondents for additional information. Evaluation is planned to be finalised in February for a report to Council in March 2017

The evaluation for the Green Waste processing services tender is continuing.


4.5 Material Recovery Facility Operations

The following graph identifies tonnages inbound and product to market for the Material Recovery Facility. Types of product output will vary each reporting period.

The following graph shows tonnages for inbound product received from domestic collections within the Mackay Region, Commercial collections and Isaac Regional Council.

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Feb‐16 Mar‐16 Apr‐16 May‐16 Jun‐16 Jul‐16 Aug‐16 Sep‐16 Oct‐16 Nov‐16 Dec‐16 Jan‐17

Inbound tonnages Product to Market 2016/2017

Waste 2016/2017 Glass Fines to Landfill 2016/2017

To

nn

e

MRF operations continued to achieve zero glass fines to landfill.

Data is from 1 February 2016 to 31January 2017

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Tonnes

MRC Commingled Inbound Isaac Regional Council Comingled Inbound Commercial Inbound

Inbound data has increased steadily.

Data is from 1 February 2016 to 31 January 2017


REGULATORY COMPLIANCE

5.1 Surface Water Discharge Management

No matters to report.

5.2 Waste Facility Audits

Internal audits of MRC Waste Facilities continue to be conducted. During September 88% of sites were inspected.

As recording of this new performance metric has commenced it will assist Waste Services to focus on the delivery of this key service. Planned audits that were not achieved are to be conducted within 7 days of the end of the scheduled month. Issues that prevented Waste Services achieving this target were related to key staff being on leave. Waste Services will review this for future periods. Pleasingly there were no significant issues to report for this period.

This section of the report will evolve to include the rate of compliance and non-compliance.

Inspection Frequency

Number required

% Complete

Completed/ Carryover

Risk Comments

Bi-monthly

16 + 14 sites

100%

16 + 14 completed

No significant safety, environmental or asset issues identified in audits.

Six-monthly 0 100% Nil required

Nil safety, environmental or asset issues reported. Sites low risk.

engineering and commercial infrastructure - waste services · 2015/2016 financial year (to...

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