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Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC, Professional Practice Development Coordinator Deb Shriver MSN, RN, CENP, Chief Nurse Executive 1

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Page 1: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Engaging the Workforce in Key Projects

Leadership SymposiumApril 19, 2011

Linda Whaley, MS, RN, Vice President Clinical ServicesAmy Stark MSN, RN-BC, Professional Practice Development CoordinatorDeb Shriver MSN, RN, CENP, Chief Nurse Executive

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Page 2: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

What is the Pathway To Excellence?

American Nurses

Credentialing Center (ANCC)Designation to promote

excellence in nursing and

health careSame organization for Magnet

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Page 3: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Pathway to Excellence Designation

Substantiates the professional

satisfaction of all Identifies best places to work Confirms excellence to the public Creates positive impact on environment, culture, recruitment, and retention

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Page 4: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Creating Positive Work Places

Hospital award, not a nursing award Takes all disciplines It is an interdisciplinary award

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Work Environment

Nursing Satisfaction

Values/SupportsNursing andOther Staff

Page 5: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Create Interdisciplinary Team to Brainstorm Ideas

Public RelationsGreat ideasKnow how to promotePublicize events

Members of Engagement Committees Employee Engagement

Tied Pathway events to existing employee appreciation

celebrations

Interdisciplinary Team Members

Safety/securityInfection prevention

Engage staff in participating and planning

Events Educational sessions

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Page 6: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Establish a Timeline as Appropriate

8 months to prepare 8 characters identified in “Theme” 12 standards to cover Some months combined 2 standards that

were similar and education was provided on

a schedule

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Page 7: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Tie the initiative to something to which staff can relate

Generate enthusiasm Include many staff Appeal to sight, sound, taste Be creative Make it fun

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Page 8: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 9: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 1: Staff have input into decisions that impact their practice

Wicked Witch: Wants the power to make all the decisions

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Kickoff in October, 2010

Page 10: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 4: Orientation prepares new staff

Standard 6: Professional development is provided and utilized

Scarecrow: “If I only had a brain…”

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November, 2010

Page 11: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 2: The work environment is safe and healthy

Standard 3: Systems are in place to address patient care and practice concerns

Lion: Have the courage to report patient safety concerns

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December, 2010

Page 12: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 7: Competitive wages/salaries are in place

Standard 9: A balanced lifestyle is encouraged

Dorothy: “There’s no place like home.”

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January, 2011

Page 13: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 11: Managers are competent and accountable

Tin Man: Managers have a heart – are advocates for patients and staff

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February, 2011

Page 14: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 5: The CNO is qualified and participates in all levels of the facility

Standard 10: Collaborative interdisciplinary relationships are valued and supported

Glinda: Helps us on our march to excellence

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March, 2011

Page 15: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 12: A quality program and evidence-based practices are utilized

Toto: He is with us the entire journey

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April, 2011

Page 16: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

THE JOURNEY THE YELLOW BRICK ROAD

Standard 8: Staff are recognized for achievements

Wizard: Awards to Scarecrow, Lion, and Tin Man

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May, 2011

Page 17: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 18: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 19: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 20: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 21: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 22: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 23: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 24: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 25: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Events Keychain/

light Mugs

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Page 26: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 27: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

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Page 28: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Staff involvement is essential in achieving Pathway to Excellence designation

Using a fun, familiar theme helps to create excitement

A variety of communication methods is necessary to reach all staff

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Page 29: Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC,

Amy Stark, MSN, RN-BC

Professional Practice Development Coordinator

Trinity Regional Medical Center

Fort Dodge, IA 50501

515.574.6222

[email protected]

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