Engaging the Heart of Your Organization

Why Employee Engagement is Critical to Success and How to Drive More Engaged People

Lisa SterlingEVP, Chief People OfficerCeridian

LISA STERLINGEVP, Chief People OfficerCeridian

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Agenda

• Employee Engagement – The Fundamentals

• What’s in a Successful Employee Engagement Strategy?

• How HCM Technology Can Be Leveraged

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Employee Engagement

Employee engagement is not employee happiness or satisfaction, it is the emotional commitment the employee has

to the organization and its goals.

Kevin Kruse, Employee Engagement 2.0

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Did You Know?

Percentage of Engaged Workers in the U.S. as of January 2016

U.S. employees were "not engaged" in January, and 15.7% were "actively disengaged."

32.5%

32.0%

51.9%

Engagement has been at or above for five months

http://www.gallup.com/poll/189071/little-change-employee-engagement-january.aspx?utm_source=alert&utm_medium=email&utm_content=morelink&utm_campaign=syndication

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U.S. Employee Engagement: 2011 - 2016

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How Important is Employee Engagement?

The lack of employee engagement is the top issue currently facing a whopping 87% of HR and business leaders.

Deloitte, Global Human Capital Trends 2015: Leading in the New World of Work

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Driving Employee Engagement

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A Successful Employee Engagement Strategy

Focus on culture-building

Emphasize learning and development

Simplify work, decrease stress

Close leadershipgaps

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Today’s Multigenerational WorkforceBaby Boomers

Veteran

Millennials

Generation X

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Mobile Adoption and Market Share

There are more MOBILE DEVICES

on Earth than PEOPLE

http://www.independent.co.uk/life-style/gadgets-and-tech/news/there-are-officially-more-mobile-devices-than-people-in-the-world-9780518.html /

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Mobile Usage and Activities

>3.7 BILLION unique mobile users

8 TIMES faster mobile web adoption (vs. traditional web adoption)

91% of mobile internet access is for social activities

45% of all emails are opened on mobile devices

51% of time spent online is through mobile

60% of all online traffic comes from mobiledevices

Sources: http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/ http://www.emailmonday.com/mobile-email-usage-statistics; http://www.digitalbuzzblog.com/i; http://smallbiztrends.com/2014/07/online-traffic-report-mobile.html

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Leverage Modern HCM Technology

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A Tool for Collaboration

Support purposeful communication and purposeful engagement for improved productivity

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Communicate and Relate

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Simplify Performance Management

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Continuous Coaching and Development

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Recognize Your Employees

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Administer Engagement Surveys

Pulse surveys vs. annual

Meet employee expectations for

immediate feedback

Address employee needs as they occur

Transparency Is Key

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Summary• Tackle triggers of disengagement within your employee engagement

strategy – Don’t just focus on offering perks

• Leverage HCM technology to drive employee engagement across the multigenerational workforce

• Use HCM technology to support collaboration and improve communications

• Be transparent: Measure and share feedback and/or results

Q & A

THANK YOU

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