engage your clients using twitter

8
DEMO Engage with your clients using Twitter

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7 minutes presentation by Ramon Suarez for Cleverwood's participation at the Devcom conference.More: http://bit.ly/devcom

TRANSCRIPT

Page 1: Engage Your Clients Using Twitter

DEMO

Engage with your clients using TwitterN°

Page 2: Engage Your Clients Using Twitter

Benefits of using twitter

•Know your customers better.

•Help them know you better.

•Get instant feedback and help.

•Virality: message multiplier.

•Know what is happening now!

•And many more… It all depends on

your objectives.

Page 3: Engage Your Clients Using Twitter

What’s so great about it?

• Great and continuous source of interesting information.

• Easily engage with and have access to key stakeholders.

• Relationship builder.

• Instantaneous… or almost.

• The community: users and developers.

• The applications that enhance it.

• It works!

Page 4: Engage Your Clients Using Twitter

What is Twitter

Update based conversations

Page 5: Engage Your Clients Using Twitter

10 Key Concepts to Keep in Mind

1. Its all about human beings not technology > Relationships.

2. Relevance!

3. Get into their shoes.

4. Common sense.

5. Fill profile, with picture!

6. Read, write, test > Iterate.

7. Content. What can you add?

8. Meet in real life.

9. Cross-promotion.

10. Help others and ask for help.

Page 6: Engage Your Clients Using Twitter

How much does it cost? What does it add?

• Free. You just need to work to make twitter work for you.

• Unveil conversations >> Opportunity to participate.

• Great source of information about your clients: get to know them better.

• Easily track what is being said about you and your competitors now.

Page 7: Engage Your Clients Using Twitter

About Ramón Suárez

Ramón Suárez

is a new media business

and marketing solutions

strategist.

Twitter: @ramonsuarez

Blog:ramonsuarez.com

Linkedin: ramonsuarez

Tel: +32497556284

Page 8: Engage Your Clients Using Twitter

If you want to get in touch…

www.cleverwood.be

[email protected]

Call Olivier Beaujean at +32 (0) 475 75 85 90

Cleverwood is a trademark of Fair Wood Ventures sprl/bvba

Cleverwood is your New Media Consulting partner, providing expertise, knowledge and consulting services for Web, Mobile, Interactive Television and emerging channels.