engage, educate, empower. engagement.pdf · patients with critical health care information when and...

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ELSEVIER PATIENT ENGAGEMENT SOLUTIONS Elevating engagement for both providers and patients – throughout the healthcare experience. ENGAGE, EDUCATE, EMPOWER.

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Page 1: ENGAGE, EDUCATE, EMPOWER. Engagement.pdf · patients with critical health care information when and where they need it most. ... and leverages it to push information to patients and

ELSEVIER PATIENT ENGAGEMENT SOLUTIONSElevating engagement for both providers and patients – throughout the healthcare experience.

ENGAGE, EDUCATE, EMPOWER.

Page 2: ENGAGE, EDUCATE, EMPOWER. Engagement.pdf · patients with critical health care information when and where they need it most. ... and leverages it to push information to patients and

ElsevierPatientEngagement.com

PATIENTS

Patients are more committed to their care plans when they understand their options and participate in the decisions. Keeping them engaged helps them stay focused, which leads to better outcomes, and easy access to credible information enhances their knowledge and contributes to wellness.

ORGANIZATIONS

The right patient engagement solution can help providers reduce readmission risk, decrease costs of unengaged patients and meet federal Meaningful Use requirements and quality initiatives. Patients with low health literacy drain the U.S. economy of $106 billion to $238 billion annually.

CARE TEAMS

People select providers based on convenience and patient experience. Our solutions help caregivers provide optimal customer service and build lasting, impactful relationships, while assuring each member of the care team is aware of the information received by, and collected from, the patient.

Elsevier is a leading provider of medical and scientific information, with more than 20,000 products for education, professional science, and healthcare communities worldwide.

Operating across the care continuum, Elsevier Patient Engagement is a set of key solutions that addresses the needs of care providers and patients. We help providers empower clinicians and patients, improve administrative excellence and care, while promoting a culture of quality throughout the enterprise.

We believe patient engagement is about driving a positive change in behavior by providing patients with critical health care information when and where they need it most. We also know that it’s not enough to simply provide information. To transform behaviors, we must understand and engage during the moments when patients are ready and willing to learn and take action in a way that will impact their care for the better.

This requires an exchange of information between patients and their care providers. This exchange provides the critical information needed to identify the individual patient preference on communication style, literacy level, and willingness to begin making a change.

Elsevier elevates patient engagement with solutions that help care providers build relationships and change patient behaviors by delivering the same evidence-based content providers use and trust via interactive, patient-friendly tools and technology.

WHO IS ELSEVIER?

Elsevier provides more than

25% of the world’s

clinical content.

WHAT IS PATIENT ENGAGEMENT?

WHY IS IT IMPORTANT?

>20 million scientists, clinicians, information

professionals, students and educators worldwide rely on Elsevier clinical information

and innovative tools.

Page 3: ENGAGE, EDUCATE, EMPOWER. Engagement.pdf · patients with critical health care information when and where they need it most. ... and leverages it to push information to patients and

Effective patient engagement involves keeping patients informed, creating a strong relationship that builds trust and empowering individuals to play an active role in their healthcare.

TONIC HEALTH – EngageThe more you know about your patients, the better you can treat them – at a lower cost.

With solutions that allow easy access on mobile devices, computers or bedside TVs, patients can be engaged virtually anywhere.

Tonic is an intuitive and advanced tool that collects patient-reported outcomes and other data, and leverages it to push information to patients and caregivers at the most teachable moments. This data directly integrates with your EHR to offer real-time, predictive analytics that help you and your staff to deliver safer, patient-centered care.

INTERACTIVE PATIENT EDUCATION – EducateWe value, and can address, the various learning preferences of patients. We can deliver education in the patient’s preferred language, communication channel and learning style.

Our interactive videos, educational handouts and medication management tools help care teams build meaningful connections with their patients, fueling better conversations.

HEALTH LIBRARY – EmpowerAccessible through your website or patient portal, our library provides credible, accurate and easy-to-understand information that satisfies the increasing patient demand to understand more about their health. Patients can learn about their conditions, medications, procedures, diseases and wellness – either in preparation for, or to get more details after, a visit.

This access empowers patients to take an active role, enabling them to search for, and find, information that is relevant to them.

HOW IT WORKS.

ElsevierPatientEngagement.com

Page 4: ENGAGE, EDUCATE, EMPOWER. Engagement.pdf · patients with critical health care information when and where they need it most. ... and leverages it to push information to patients and

Patients are the drivers in their healthcare experience. They connect to all of it. You provide the tools and they pick those best suited to their needs, which can result in better patient outcomes.

Discover how Elsevier Patient Engagement solutions can help engage, educate, and empower your patients. Visit ElsevierPatientEngagement.com, contact your Elsevier Sales Representative, or call 866-416-6697 today.

ASSESSMENTPatient receives pre-visit educational materials upon makingan appointment with a physician.

FOLLOW-UPPost-visit/treatment/operation, the patient can access trusted, credible educational information designed to promote ongoing health and wellness.

PHYSICIAN’S OFFICEUpon arrival, the patient completes an engaging interactive intake form, reducing paperwork for staff. The data received directly integrates with the physician’s EHR. Predictive analytics and screening capabilities evaluate and flag patients at intake.

INTERACTIONOnce diagnosed, the patient receives educational materials customized for his or her learning preferences, language and literacy level for ongoing wellness initiatives and, if necessary, pre-operative planning.

HOSPITALThe patient can watch educational videos on their condition and medications at bedside in preparation for discharge. At discharge, he or she receives printed educational materials, customized to meet specific needs, and information on accessing your on-line health library.

THE PATIENT ENGAGEMENT CONNECTION.

ElsevierPatientEngagement.com