engage by cell by cell/marketing material… · but is she a techie? let’s ask. kimberly’s...

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Engage by Cell February 20, 2019

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Page 1: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Engage by Cell

February 20, 2019

Page 2: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

● Inbound● Outbound● Two-Way

● Info pages● Donation pages● Content delivery● Quizzes, sign-ups, etc.

● Audio Tours● Info Hotline● Leave Feedback

Page 3: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 4: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Why Texting?

Page 5: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

• Attention spans decreasing

• Email open rates low (~20%)• Text messages - 97% are opened within 3

minutes

Why is texting a must-have today?

Page 6: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

• Immediate opt-in & out • Auto-response • No sign-up like with a native app• 2-way conversation • Already in users’ pocket

Why is texting different?

Page 7: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

What does texting require?

• SMS software• Shortcode (5-digit text number)• Keywords• Understand regs - no spamming

You need a tech company like Engage by Cell

Page 8: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Inbound text messaging• Feedback• Questions• Answers

Auto responsesPersonalized responsesLive & Group-Chat

2- Way Interaction Is Key

Page 9: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Text CAPTIVATE

to 56512

Try it for yourself

Page 10: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Kimberly WoodardDirector of Development

Dillard University

Our Speaker

Page 11: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 12: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Is a private, historically black university• With a Tier 2 Ranking in 2019 for liberal arts schools• Fully accredited providing a quality four-year liberal arts education

Founded in 1869, Dillard University

Page 13: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 14: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Fundraising

Communication

But is she a techie?

Let’s ask.

Kimberly’s role

Page 15: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Board of TrusteesYoung alumniRegular alumniFaculty & staffExternal donors

Kimberly’sAudience

Page 16: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

What problems led Dillard to consider texting?

Page 17: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Any organization push-back?

Page 18: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Kimberly’stexting approach

Page 19: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

3 Use Cases

Page 20: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Use text messaging to inspire people to take action - in this case to donate

Use Case #1

Page 21: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

What was sent as a test?

Page 22: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 23: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 24: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 25: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 26: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 27: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

How to build lists

Page 28: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

How easy was it?

Did the recipients like it?

Page 29: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Use text messaging at live events to field questions

Use Case #2

Page 30: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 31: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 32: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

More uses of text messaging

Future Use Case #3

Page 33: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 34: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

“I feel like a champion”

Page 35: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Keyword

You get a keyword. Donors text in to

receive a link to your mobile donation page.

Donation Landing Page

Use our templates & brand

your page

Mobile Donate

Page 36: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

For charities only!

Donor sends a text message to make a

donation, that charges phone bill

Mobile Give

Page 37: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Engage by Cell’s customer service

Page 38: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Report examples

Page 39: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Analyze your Audience by State

Page 40: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

View Engagement by Time of Day

Page 41: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Monthly pricing ranges from $99 and up based on usage and features

February special offer Money back guarantee if not satisfied with results

Pricing

Page 42: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

Call Dave at Engage by Cell at 415-615-0150 for a demo and to get started!

Getting started

Page 43: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

SMS is conversational Information is absorbed immediately SMS is personal SMS provides digestible info nuggets

Text messaging solves most problems of traditional email communication

The time to act is now!

Conclusion

Page 44: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors
Page 45: Engage by Cell by Cell/Marketing Material… · But is she a techie? Let’s ask. Kimberly’s role. Board of Trustees Young alumni Regular alumni Faculty & staff External donors

David AsheimFounder/CEO

[email protected]

Kimberly Woodard

Director of DevelopmentDillard University

[email protected]